Pool Safety Operating Procedures Pool Safety Operating Procedure Friday, 15 June 2018 1
Pool Safety Operating Procedure Friday, 15 June 2018 2
Contents Normal Operating Plan (NOP) Pool details 4 Potential risk 6 Pool Supervision 7 Swimming pool rules 8 Systems of work 10 Operational systems 11 Detailed work instructions 13 First aid supplies and training 15 Alarm systems and emergency equipment (including maintenance arrangements) 15 Conditions of hire 16 Emergency Action Plan (EAP) Overcrowding 18 Disorderly behaviour (including violence to staff) 18 Lack of water clarity 18 Outbreak of fire (or sounding of the alarm to evacuate the building) 19 Bomb threat 19 Lighting failure 20 Structural failure 20 Emission of toxic gases 20 Serious injury to pool user 20 Discovery of a casualty in water 21 Dealing with blood, vomit or faecal fouling 21 Pool Safety Operating Procedure Friday, 15 June 2018 3
Normal Operating Plan (NOP) Pool Details Pool length: 12m Pool width: 5m Pool depth (shallow end): 0.9m Pool depth (deep end): 1.3m Maximum bathing load (normal session): 20 persons Pool Capacity 66m³ Pool turnover rate: 2 hour The swimming pool is fitted with: An automated chemical monitoring and dosing system. A constantly running filtration system with 100% turnover every 2 hours A thermostatically controlled heating system A humidity and temperature controlled air-handling plant A manual pool cover When working efficiently the plant requires no daily adjustment and the routine tests are primarily to check the correct operation of the sensors and the automated systems Pool Safety Operating Procedure Friday, 15 June 2018 4
Pool Safety Operating Procedure Friday, 15 June 2018 5
Potential Risk There are a number of hazards that make swimming pools potentially dangerous places to use. This section identifies (a) people hazards, (b) activity hazards and (c) physical hazards. The lists apply to all potential users of the pool. People Hazards Persons under the influence of alcohol or drugs, including for medical use Persons who have consumed food prior to swimming Persons with poor health and/or with medical conditions Weak or non-swimmers, or those that swim but get out of their depth Young or inexperienced swimmers Persons who are boisterous Persons exhibiting unruly behaviour Swimmers using swimming aids Persons wearing incontinence swimwear or similar Persons with communication difficulties Persons gaining unauthorised access Suspicious or unknown persons Persons wearing jewellery Persons entering the pool inappropriately, for example, by diving or jumping Absence of, or inadequate response of, staff in an emergency Activity Hazards Diving or jumping into the pool Running, pushing or fighting (in play or otherwise) on the poolside Tag games or horseplay in the pool or on the poolside Misuse of facilities or equipment Bombing, acrobatics and throwing games Bullying, smoking and the consumption of food or drink Swimming underwater Using flippers, snorkels and face masks Using floats, inflatable equipment and toys Physical Hazards Clarity of the water Slippery surfaces, for example tiles and/or steps Main water outlets Main water inlets Outlets Inlets Rail around pool Depth of water Glare and light reflections Storage of equipment Emergency rescue aids Hoist and chair Showers Pool cover Poor tile condition both on poolside and in the pool Changing room areas Water temperature Use of electrical appliances Pool surrounding temperature Pool Safety Operating Procedure Friday, 15 June 2018 6
Pool Supervision The decision that constant supervision in the Pool is not required by Calvert Trust Exmoor (CTE) employees has taken into account the guidance in the HSE publication Managing Health and Safety in Swimming Pools. The key points from this guidance are: The pool is less than 1.5m deep. The pool area is less than 170m². Access to the pool is restricted. Swimmers are notified that the pool is not supervised and their attention is drawn to the pool rules by a CTE employee. A pool side alarm is available by means of a MENVICALL button that goes to reception or the duty instructor after normal working hours. Rescue equipment is available in the form of a throw line, torpedo buoy and a reach pole. A Risk assessment has been done and taken into consideration Precautions where constant supervision is not provided (Para 112-114). Whenever the pool is in use, a member of staff will be designated as on call to respond immediately to the alarm and deal with any emergency. This staff member will be based predominantly in the reception area or within close proximity to the reception area. They will be able to respond to the pool alarm immediately and be in the pool area within 30 seconds to 1 minute. Such staff are trained in pool rescue, CPR and first aid. The swimming pool must be closed when a trained pool responder is not available. All swimmers must be aware that CTE does not provide supervision of the swimming pool. Pool Safety Operating Procedure Friday, 15 June 2018 7
Swimming Pool Rules A pool session is one hour including changing before and after your session unless agreed in advance. The next group will NOT be granted access until the pool and changing area have been vacated or where a safeguarding concern is raised. CTE reserves the right to refuse entry or require users to immediately vacate the pool in the event of these rules not being followed. For the safety of all swimmers, it is essential that sensible, responsible behaviour is demonstrated at all times and these pool rules are complied with. The hirer must designate a group supervisor who will be in charge of the group; this person must be present in the pool area at all times throughout the hire period. Before entry all swimmers (or a group supervisor) must read, understand and sign the swimming pool visitor information leaflet and swimming pool rules. Signed copies are kept in reception. The group supervisor must inform CTE of numbers participating and their ability to independently swim 12m. The group supervisor will sign to confirm that they have read and understood the relevant sections of the Swimming Pool Normal Operating procedures and Emergency Action Plan (NOP) and that they have read and understood the pool safety information. In the event of: i) An emergency arising from activities for the group using the pool; the group supervisor is responsible for following the emergency procedures outlined in this document. The responsible person must ensure that they notify the member of CTE staff on-site of any incidents. ii) Other emergencies (e.g. power failure); the group supervisor must ensure that all users exit the pool to an area of safety, as per the EAP, and inform the member of CTE staff on-site, who will deal with the issue and keep the supervisor updated. The group supervisor must ensure that they have briefed their staff, volunteers, users, etc. on the content of the NOP, as appropriate, and ensure that the procedures outlined in this document are being followed at all times. CTE may carry out periodic checks to ensure that the procedures are being followed; these will be without notice to the hirer. The hirer must ensure that they have carried out specific risk assessments with regards to the needs of their swimmers. The group supervisor must ensure that the pool rules are being adhered to at all times. The group supervisor must ensure that the pool area remains clear of obstructions and equipment. Any spectators must be seated on the chairs provided. The group supervisor must ensure that they notify CTE as soon as possible of any concerns regarding the swimming pool and the pool areas. Pool Safety Operating Procedure Friday, 15 June 2018 8
Rules Maximum of 20 people in the pool area at any one time A minimum of three capable people over 16 years in the pool area No under 18s without supervision 1-1 adult supervision for children under 4 years 1-2 adult supervision for children between 4 and 8 years No glass, food or drink, nor alcohol or illegal substances Do not use equipment without permission No animals only assistance dogs are allowed on pool side No outdoor footwear No running, jumping, pushing, diving or other dangerous activities The hoist must only be operated by trained users Children should not use the spa bath without supervision If taking medication, do not enter the spa without first seeking medical advice The hoist is only to be operated by a trained person. The maximum weight limit for the hoists on poolside is 140kg. Both General Information and the Pool Rules (as above) are displayed in the pool area and supplied to all swimmers. Pool Safety Operating Procedure Friday, 15 June 2018 9
Systems of work Pool Safety Management Structure The Chair and Board of Trustees CEO Facilities Team Facilities Manager Maintenance & Housekeeping Supervisors Maintenance & Housekeeping Staff Administration Team Business Manager Head of Reception & Head of Communications Reception Staff Activities Team Activities Manager Senior Instructor Lead Instructor Instructors Trainee Instructors Key Areas of Responsibility CEO Planning: structure of the organisation Organisation: setting objectives, policy and procedures Control: identify person responsible to tasks/ actions Monitoring: oversee the implementation of maintenance standards Review: review of swimming pool safety standards Business Manager, Activities Manager & Facilities Manager Identifying risks and risk assessment. Review of risks and risk assessment. Responsible for developing and reviewing the Swimming Pool Safety Operating Procedures (PSOP) including Emergency Action Plan (EAP) which details procedures to be taken by all staff, visitors, members of the public and all relevant persons whilst using or working in the swimming pool area. Delivering staff training. Maintenance Supervisor & Maintenance Staff Opening checks, daily tests and daily routines. Routine periodic inspections, tests and tasks. Reactive maintenance and repairs. Preventative and planned maintenance. Service and periodic inspection of pool plant, filtration plant and air handling plant. Activities Staff Routine tests, closing checks. Pool Safety Operating Procedure Friday, 15 June 2018 10
Operational systems Access to the pool Access to the pool is gained via the entrance to the changing area through a locked door with key code mechanism or the buzzer system located at reception. There are usually three codes in operation; Staff Code* A staff code has been issued and will remain solely in the CTE staff domain.this code will be changed whenever a staff member leaves. *This code must not be issued to anyone other than CTE staff. Discretion is required when using this code in the company of our guests. Daily Visitors Code** The access code is changed each morning by Maintenance Staff and the new access code can be found behind Reception or with the Duty Instructor. Day swimmers (10am 5pm) - Reception staff to sign in swimmers and access to the pool is gained using the buzzer system located in reception. Evening swimmers (5pm 9pm) A designated pool responder will be available to sign in swimmers and to operate the buzzer system to allow access to the pool. This person should predominantly be based at reception or within close proximity to the reception area. Under no circumstances should the swimming pool access code be given to residents. **In the event of unauthorised access or when the need arises the pool access code will be changed immediately by Maintenance Staff. Splash Swim School Code This code is for the use of Splash Swim School only. This code is only valid for the period of hire and the group supervisor is aware that it should not be given to unauthorised users. In addition swimmers are asked to sign out with reception on conclusion of use of the pool. Hourly checks will ensure users have vacated. Pool Monitoring Maintenance Staff perform opening checks. Reception staff and designated pool responder will perform hourly checks to ensure: Swimming pool rules are being adhered to Supervision requirements are being met Only authorised people are in the pool area The poolside fire exit is closed The swimming pool entrance doors are auto locking The designated pool responder and duty instructor will perform close down checks each evening. Security The swimming pool entrance must be kept locked at all times to control access. The combination lock can be supplemented by a key lock, which should be used when appropriate and when the pool is not in a fit condition for use. Practice kayaks and the pool store must be kept locked and out of the way when not in use under the supervision of Centre Staff. The Pool Plant Room must be kept locked at all times with no access to unauthorised personnel. Cleaning materials should be restricted as per HSE Managing Health & Safety in Swimming Pools and COSHH guidelines adhered to. Cleaning store to be kept locked. Pool Safety Operating Procedure Friday, 15 June 2018 11
The door alarm system must be activated when the pool is closed down to inform a staff member if someone enters the pool entrance. A member of staff is to monitor the entrance to the pool when the fire alarm sounds, to prevent unauthorised access to the pool whilst the doors automatically open. A procedure is in place for the evening close down of the pool by the Duty Instructor and designated pool responder. A door alarm is fitted to the fire exit on pool side to alert a member of CTE staff via the MENVICALL alarm system if that door is opened. If the automatic doors malfunction due to the emergency release being activated and do not automatically lock, a CTE staff member will be notified via the MENVICALL system. Pool Safety Operating Procedure Friday, 15 June 2018 12
Detailed work Instruction Tests The following tests MUST be conducted and recorded in the maintenance log. This Log is to be shown to the Facilities Manager monthly and retained for 7 years. Test Periodicity Target Value Acceptable Range Side of pool & changing Pre opening No obstructions N/A Visual inspection of pool Pre opening Clear water No items in pool Water Temperature Daily 32 o c 30 36 o c Air Temperature Daily 33 o c 28 38 o c ph Daily 7.5 7.2-7.8 Free Chlorine (FC) Daily 1.5 ppm 0.5-6.0 ppm Total Chlorine (TC) Daily 1.5ppm 6 ppm Combined Chlorine (CC) Daily Nil Max 33% TC Water clarity Daily Clear Bottom visible Backwash Every 3 days 0.1 Bar Alkalinity Weekly 120 150 ppm Total Dissolved Solids Weekly 1500 ppm (TDS) Calcium hardness Weekly 140 ppm Min 140 ppm Water Balance Weekly Pass Microbiological Test 6 monthly Pass Daily Tests Daily tests are to be carried out in the morning before the pool is open (i.e. by 10am) Water Sampling Wash and dry your hands before taking the tests Take the sample to the test kit, not the test kit to the sample Use a plastic bottle NEVER GLASS Always rinse the bottle two or three times before taking the sample Take a water sample from the sample points at least once a day. Test the samples immediately do not leave to test later! On completion of tests, empty the bottles and test tubes, and rinse them with tap water Six Monthly Water sample collected for Microbiological test by independent accredited operator. Recovery Procedures Factor action if Low action if High Water Temperature Air Temperature ph Free Chlorine (FC) Total Chlorine Combined Chlorine Total Alkalinity Calcium Hardness Total Dissolved Solids (TDS) Check boilers / settings Check heater function / settings Call out service engineer In all situations the system shall be re-calibrated. If faulty ARK Pool engineering shall be called out. N/A Backwash Pool Safety Operating Procedure Friday, 15 June 2018 13
If any values are outside the operating parameters the following action must be taken: Close the pool until within operating limits. Inform the CEO/Facilities manager. Remedial action or call out engineer as required. The Facilities Manager should also be informed immediately of any change of pattern of readings or unexpected results. Routines Pool side lights must be switched on prior to pool sessions commencing. This may be done by maintenance or CTE staff throughout the day. Daily Ensure bottom visible & water clarity Change pool access door code Visually check rescue equipment Tidy pool area Check hoists and shower chair Sweep or vacuum the pool bottom and remove any debris when necessary Take water sample from sample system Ensure dosing systems are running and have sufficient chemicals Check heat exchanger and pool water temperature Check computer read outs Complete manual tests on ph and Chlorine and record results Every 3 days Backwash the filters and record next filter to back wash Check both day tanks Remove the injection fittings, inspect and clean Weekly Check pressure readings of filter inflow, outflow. Check and clean filters skimmer, pre-pump, and shower drains Sweep or vacuum the pool bottom if required Check Total Dissolved Solids Monthly Clean computer probes Check condition of pool fabric and cleanliness of channels balance tank for debris etc. Service contracts All service of pool plant and air handling plant should be carried out annually by a competent person. Electrical periodic inspection tests to be carried out at 12 month intervals. Filter media to be replaced every 5 years or sooner if required. Six monthly water testing. Safe Working The majority of pool chemicals are hazardous, particularly in the concentrations in which they are supplied. The main hazards include damage to respiratory tract, burns or irritation to skin, damage or decolouration to clothing. When handling pool chemicals PPE must be worn on every occasion and at all times. This is to include the following: Respirator mask Safety goggles Protective gloves Chemical Apron Chemical Boots Pool Safety Operating Procedure Friday, 15 June 2018 14
Mixing of acid with alkaline products is likely to result in the generation of toxic fumes and / or explosion. These chemicals must be handled with care and stored separate from each other. To assist in dissolving, always mix the chemical with pool water and to avoid the possibility of concentrated chemical splashes always add the chemical to the water when mixing. Deliveries should be dealt with as soon as possible and chemicals should not be left in a location where unauthorised persons could have contact with them. Personal Protective Equipment (PPE) This is supplied by CTE for use with the pool chemicals.it should be checked prior to use and replaced immediately as required. Respirator masks must be changed when chemicals can be smelt through the mask, or every 12 months, whichever is soonest. First Aid supplies and training Staff Training All staff who have a responsibility in or work within the swimming pool area will receive appropriate training, will have read and understand the PSOP (including EAP) and the swimming pool risk assessment and its significant findings. First Aid Kit A first aid kit including face shield is available on pool side. Alarm systems and emergency equipment (including maintenance arrangements) Alarm system The swimming pool and changing areas are protected by an L1 addressable fire alarm system. There are smoke detectors, heat detectors, sounders and strobes throughout the area which is subject to regular service. MENVICALL system An alert system is in place to alert CTE staff of an emergency situation in the pool and changing areas. Emergency lighting Installed in the pool area and changing areas. Subject to routine inspections and testing. Fire Extinguisher Installed in the swimming pool and plant areas. Inspected regularly and tested annually. Safety equipment A throw line, torpedo buoy and a reach pole are available on pool side. Pool Safety Operating Procedure Friday, 15 June 2018 15
Conditions of Hire The hirer must designate a group supervisor who will be in charge of the group; this person must be present in the pool area at all times throughout the hire period. The hirer must inform Calvert Trust on numbers participating and their ability to independently swim 12m. The hirer must sign in and out at reception. At least 3 capable over 16s must be present at all times throughout the hire. The hirer will sign to confirm that they have read and understood the relevant sections of the Swimming Pool Normal Operating procedures and Emergency Action Plan (NOP) and that they have read and understood the pool safety information. The group supervisor should have access to a mobile phone so that they can contact the emergency services if needed. In the event of: i) an emergency arising from activities for the group using the pool; the group supervisor is responsible for following the emergency procedures outlined in this document. The responsible person must ensure that they notify the member of CTE staff on-site of any incidents. ii) other emergencies (e.g. power failure); the group supervisor must ensure that all users exit the pool to an area of safety, as per the Emergency procedures, and inform the member of CTE staff on-site, who will deal with the issue and keep the hirer updated. The group supervisor must ensure that they have briefed their staff, volunteers, users, etc. on the content of the NOP, as appropriate, and ensure that the procedures outlined in this document are being followed at all times. CTE staff may carry out periodic checks to ensure that the procedures are being followed; these will be without notice to the hirer. The hirer must ensure that they have carried out specific risk assessments with regards to the needs of their swimmers. The group supervisor must ensure that the pool rules are being adhered to at all times. The group supervisor must ensure that the pool area remains clear of obstructions and equipment. Any spectators must be seated on the chairs provided. The hirer must ensure that they notify CTE as soon as possible of any concerns regarding the swimming pool and the pool areas. Pool Safety Operating Procedure Friday, 15 June 2018 16
Emergency Action Plan (EAP) The following Safety Equipment is available on the poolside: Reach-pole. Throw-line. Torpedo Buoy. Emergency button and alarm. These must only be used in an emergency and must not be used as swimming aids or for any other purpose. In the event of an emergency or serious incident push the emergency alarm on pool side to alert a member of CTE staff who will immediately come to provide assistance. All swimmers are to exit the water to a safe area. In the event of someone being incapacitated in the pool, the casualty s head must be supported above water. Evacuation procedure An evacuation is required for a number of reasons, these include: Fire evacuation Bomb alert Escape of toxic gas Structural failure Serious incident to a pool user In the event of an evacuation groups should notify a member of CTE staff at the earliest opportunity. Groups should use the nearest available exit and must not stop to collect personal belongings. There is a fire escape route on pool side or groups should exit through changing rooms and the main doors. Foil blankets are available at the fire exit on pool side. Groups should assemble at the fire assembly point in the main carpark and a head count must be done to ensure all group members are present. Actions to be taken by CTE staff (this will be the reception staff and/or pool responder): If possible the following areas are to be checked to ensure everybody has evacuated the premises: Check the bottom of the pool Check the changing facilities Check the Plant room The source of the problem must be investigated promptly if safe to do so. Emergency services should be called where the need arises. On leaving the premises, the staff should decide whether to lock/secure all entry points to prevent unauthorised access to the swimming pool until the necessary professional services arrive. Swimmers should be relocated to a safe and warm area until the problem has been resolved. Pool Safety Operating Procedure Friday, 15 June 2018 17
Action to be taken in the event of over crowding Non-residential swimmers will be allocated a time slot which will include the time to change before and after their swim. Group supervisors are made aware of the need to keep to a maximum number of 20 people in the pool area. On observing that the pool area is overcrowded group supervisors must alert a member of CTE staff. On notification or observation that the pool area is overcrowded, non-swimmers will be asked to vacate the area, keeping in mind the need for adequate supervision of the remaining swimmers. Groups will be asked to remove swimmers from the pool until there is a maximum of 20 people in the pool area. Action to be taken in the event of disorderly behaviour Any incidents of disorderly behaviour within the pool or around poolside that may detract the attention of the group supervisors away from their primary responsibilities of pool supervision must be addressed. Assistance from CTE staff should be requested as soon as the group supervisor feels that their attention is being drawn away from their primary responsibilities. All cases of assault on staff or volunteers are considered to be serious. In cases of assault CTE staff should: Positively identify the offender and, if possible, obtain an independent witness. As soon as possible (bearing in mind the requirements of pool supervision) CTE staff leave the poolside and return to the reception area to write out a full report / account of the incident with names and addresses of any witnesses on an incident form. CTE staff will contact the Police, obtain the name and address of the offender and obtain statements from any witnesses for the Police to deal with. An incident form must be completed to document any occurrences of disorderly behaviour. It is through this reporting mechanism that further action can be taken, especially in the case of repeat offenders. Action to be taken in the event of lack of water clarity It is vital that all group supervisors and staff can clearly see the bottom of the pool in order that a swimmer can be seen in the event of an emergency. The following process will be followed in the event of poor water clarity: If the pool water becomes cloudy, clear the pool immediately and inform a member of CTE staff. A member of the maintenance team must be informed immediately and their assistance requested. A water test will be undertaken and the plant will be checked for correct functioning. If appropriate remedial action should be taken. If appropriate remedial action is not possible or is not effective soon enough; the maintenance team and CTE staff must keep the facility closed until the problem has been rectified. The pool will only be reopened and swimmers allowed back in the pool once the water quality has improved sufficiently to enable the pool bottom to be seen clearly (a 10 pence coin should be visible on the bottom of the pool), and a satisfactory chemical balance has been confirmed. Pool Safety Operating Procedure Friday, 15 June 2018 18
Action in the event of discovering a fire Action to be taken by group supervisor: Raise the alarm at the nearest fire alarm call point. Do NOT put yourself at risk. Do NOT tackle the fire unless trained to do so. Group supervisor to assist their charges with evacuation of the pool. Proceed to the assembly point via the nearest escape route, foil blankets are kept near the pool side fire escape. Do NOT stop to collect personal belongings. A head count must be done to ensure all swimmers have left the pool area. Wait at the assembly point until authorised to re-enter the building. Actions to be taken by CTE staff: Raise the alarm by the nearest fire alarm call point. Do NOT put yourself at risk Only tackle the fire if trained to do so. If possible check the pool to ensure that everyone has evacuated Do NOT stop to collect personal belongings Proceed to the staff assembly point Staff should be assigned to stand at the pool fire escapes to ensure no one re-enters without authorisation. All staff have a responsibility to assist with the evacuation of visitors according to the training they are given. Once all persons are accounted for, wait at the assembly point until authorised to re-enter the building. Action in the event of hearing the fire alarm (If there is no immediate danger): Action to be taken by group supervisor: On hearing the fire alarm prepare to evacuate the pool area. If the fire is NOT in the pool area or the changing rooms swimmers should exit the water and wait for further instructions from a member of CTE staff. Actions to be taken by CTE staff: A member of CTE staff should go to the pool to give further instructions to the swimmers. A staff member should stand at the main doors to ensure no unauthorised entry to the pool. Action to be taken in the event of a bomb threat: Follow the evacuation procedure. Pool Safety Operating Procedure Friday, 15 June 2018 19
Action to be taken in the event of a lighting failure The following action is to be taken by all group supervisors: 1. Clear the pool immediately, instructing swimmers to leave the poolside. 2. Instruct all spectators to leave the poolside through the normal exits. 3. Proceed into changing areas and stay there until all pool users are out. 4. Make way out into safe area and ensure all users are accounted for. 5. Call for a member of CTE staff. Action in the event of Structural failure If there is any sign of structural failure whilst the pool is in use, evacuate immediately and follow emergency evacuation procedure. Alert CTE staff as soon as it is safe to do so. Action to be taken in the event of an escape of Toxic Gas This procedure is written on the basis that relevant gases can be released by the handling or mixing of chemicals. Generally, these chemicals will be confined to the plant room or store room, but there is a minimal risk toxic gases may leak in to pool area. Action to be taken by group supervisors: 1. Upon discovering a release of toxic gas, clear the pool immediately and evacuate the building. 2. Activate fire alarm. 3. Do not stop to pick up belongings, just leave. 4. Assemble at fire assembly point. 5. A head count must be done to ensure all group members are accounted for. Actions to be taken by CTE staff: 1. Assess the situation and call for assistance from the maintenance team and/or the emergency services. 2. If safe to do so the CTE staff will make sure everyone is out of the pool and escort group members to the fire assembly point. 3. If safe to do so the staff will make sure that the changing room is empty. NOTE:- In the event of a toxic gas being released into the atmosphere within any part of the building, the emergency services MUST be called. It should be noted that Fire, Police and Ambulance will respond to an emergency call involving the release of toxic gas and you should expect firemen to arrive wearing full breathing apparatus. Prevent anyone re-entering the building until the emergency services say that it is safe to do so. Actions in the event of a pool user being injured or incapacitated Actions to be taken by group supervisor: 1. Group supervisor to support the casualties head out of the water 2. Second capable person to raise the alarm via the MENVICALL button on pool side 3. Other pool users should be asked to exit the water Actions to be taken by CTE staff: 1. Reception staff or the duty instructor will respond to the MENVICALL alarm and should assess the situation. 2. Assistance should be requested via the radio for a trained pool responder and first aider. 3. If required the emergency services should be called. Pool Safety Operating Procedure Friday, 15 June 2018 20
4. A trained person will perform a rescue from the pool should the casualty remain in the water. 5. First aid should be administered at the earliest opportunity and should continue until the emergency services arrive. 6. The second person on scene will coordinate the evacuation of the pool and the arrival of the emergency services. 7. An incident and accident form should be filled out. 8. A senior member of staff should be informed at the earliest opportunity. Actions to be taken on the discovery of a casualty in the water 1. On discovering the casualty the pool alarm must be activated immediately. 2. Emergency services should be contacted immediately; explaining the situation. 3. A trained person should enter the pool and attempt to rescue the casualty. 4. Once casualty has been removed from the water, commence CPR as trained. 5. At the earliest opportunity a senior member of CTE staff should be informed. Actions to be taken in the event of blood, vomit or faecal fouling Action to be taken by group supervisor: In the event of contamination by blood, vomit or faeces, broken glass/sharp objects swimmers should exit the pool and move to the changing area. A member of CTE staff should be informed Action to be taken by CTE staff: In the event of contamination by solid faeces, evacuate the pool and remove solid faeces. Check disinfectant levels and Inform Centre director / senior manager. If a substantial amount of diarrhoea is introduced to the pool water especially if illness is admitted or strongly suspected the following should be actioned: 1. Clear the pool of people immediately 2 Maintain disinfectant levels at the top of the recommended range 3 Sweep & vacuum the pool 4. Add coagulant; filter for 6 turnover cycles 5. Back wash the affected filters 6. Inform Centre Director or senior manager 7. Only then re-open the pool Staff Training arrangements The majority of the Administration and Activities Team hold the STA Emergency Pool Responders qualification which includes training in pool rescue, CPR and first aid. In addition to this some of the Facilities Team also hold this qualification. Periodic refresher training is conducted in house with those who hold the STA Emergency Pool Responders qualification. This is recorded and these records are kept with the Department Manager and/or in the Pool Safety folder held behind reception. Routine unannounced drills are conducted to ensure the emergency procedures are practised, effective and regularly reviewed. Pool Safety Operating Procedure Friday, 15 June 2018 21