Dear Guests, Thank you for your interest in Rays Splash Planet! We work to provide a safe, fun environment for everyone. It is easy for your group to visit Rays Splash Planet; the enclosed packet will present you with all the information necessary to schedule a trip to Ray s. Please read all the provided information closely as this will help you understand some of our expectations during your visit to Ray s Splash Planet! Everything you need to schedule your group in advance is found in this packet. Please keep in mind that space is reserved on a first come first serve basis. All group requests will be answered within one week of receiving the form, so please be patient. The following items are enclosed in this packet: 1) Group Rates 2) Group Policies and Procedures 3) Group Request Form 4) Ray s Splash Planet Driving Directions Please keep in mind that in order to qualify for a Ray s Splash Planet Group Rate staff and chaperons must to understand and abide by all rules and safety guidelines laid out in this packet. It is also important that all chaperones and children coming with the group wear a swimsuit. We look forward to seeing your group enjoy Ray s Splash Planet! If you have any questions, please do not hesitate to contact us at 980-314-4729. Thank you, Group Coordinators Ray s Splash Planet Phone: 980-314-4729 Fax: 704-333-8515 RSPGroups@mecklenburgcountync.gov
GROUP DISCOUNT RATES Fall, Winter & Spring 2016-20174 GROUP DISCOUNTS (All groups are limited to a 2 hour time slot in the water park) Mecklenburg County Organizations $4/ Child NON-Mecklenburg County Organizations $6/ Child $0/Adult $0/Adult *A dry ticket must be purchased for any children who are not swimming. Mecklenburg County Dry Ticket: $3/Child NON-Mecklenburg County Dry Ticket: $5/Child PUBLIC RATES (All public admission tickets are all day swim passes) Mecklenburg County $6/ Child NON-Mecklenburg County $8/ Child $8/Adult $11/Adult $3/Person Dry Ticket $5/Person Dry Ticket HOURS OF OPERATION *Splash park closes 30 minutes prior to the rest of the facility Splash Park: Monday & Friday 10:00am - 7:30pm Tuesday-Thursday 12p-7:30pm Saturday 9:00am 6:30pm Sunday 1:00pm 6:30pm Rest of Facility: Monday - Friday 7:00am - 8:00pm Saturday 9:00am - 7:00pm Sunday 1:00pm 7:00pm SCHEDULING It is NOT necessary to schedule all group visits. Walk-In Groups are welcome to come and swim as the general public and must pay the current public rate for swim pass admission. Non Profit Groups may apply & schedule for a Group Discount. Applications must be filled out and returned at least ONE WEEK in advance. SUBMITTING A GROUP REQUEST APPLICATION FORM This packet is for Group Discount Requests between Monday, August 29, 2015 Wednesday, May 31, 2016. We recommend applying for a group discount 4-6 weeks in advance (especially for competitive dates i.e. no school days, holidays and weekends). All groups are confirmed on a first come, first serve basis. To Qualify for a Group Discount: 1. Must be a non-profit organization (Example: Churches, Schools, etc) 2. Must read, understand, agree to, and sign off on the group policies and adult chaperone requirements. 3. Must limit visit to 2 hour block. 4. The Application Form must be completed, signed, submitted and then approved via a written confirmation letter. Applications can be faxed (Fax # 704-333-8515), mailed, e-mailed or dropped off at the Ray s Splash Planet (RSP). Groups are scheduled in pre-determined 2hr blocks during the School Year. Variations of group times must be approved in advance. Weekdays (M or F) Weekdays (T, W, Th) Saturdays Sundays 10:00am-12:00pm 12:00pm-2:00pm 10:00am-12:00pm 1:30pm-3:30pm 12:00pm-2:00pm 2:00pm-4:00pm 3:30pm-5:30pm 2:00pm-4:00pm 4:00pm-6:00pm 4:30pm-6:30pm 4:00pm-6:00pm Group Reservations are limited to 30% of Maximum Pool Capacity, (130 swimmers or less.) RESERVATIONS WILL NOT BE CONFIRMED PRIOR TO RECEIVING THE COMPLETED REQUEST FORM. Completion of this form does not guarantee availability. You will receive communication from staff within one week of your application being received. In the event that your requested date or time is unavailable, you can negotiate an alternative date or time. ARRIVAL & PAYMENT Groups must pay prior to entering the water park. We accept checks, cash and credit cards. (Visa or Master Card). Mecklenburg County Park and Recreation has a No Refund Policy Check must be written out for the number of patrons admitted to the Water Park. Your Confirmation Letter will state number of children included in your reservation. Public rates will apply to children exceeding the predetermined reservation number. All children must be paid for prior to entering water park. If child is not swimming, a dry ticket must be purchased before entering the water park.
GROUP SWIM POLICIES Fall, Winter & Spring 2016-20174 SWIMMING The Mecklenburg County Health Department requires that all swimmers must wear an actual swimsuit. (khaki/jeans shorts and t-shirts are not considered appropriate swim wear) UPON ARRIVAL: Groups will line up children OUTSIDE weather permitting for an official count, banding, and rule statements. Staff Leader will enter Main Entrance, check in, and pay at the Help Desk. Please ensure that all swimmers shower prior to entering the water park. Showers are located in locker rooms and on the pool deck. All groups are scheduled specifically for the water park. Fitness Center access is not included. Separate fees will apply for usage. If thunder or lightning occurs, the water park will close for 30 minutes from the last strike. Receipts can be redeemed for Rain Checks ONLY if the Splash Park closes longer than 1 hour. The Splash Park will close for at least 30 minutes after cleaning in the event of vomit or defecation. Food and/or Drinks other than water are not permitted inside the water park. RULES OF INTREST Lifeguards are here to enforce rules and to keep all children safe. Please help them do their jobs and watch your children closely. IMPORTANT RULE TO NOTE: No person under 48 Will be allowed to ride the Blue Comet water slide IMPORTANT RULE TO NOTE: Riders under 48 you must wear a lifejacket in the Lazy River. All groups are scheduled in the Splash Park. The Fitness Center is not available for use by chaperones or children. If it is lightning/thunder, the pool will close for 30 minutes after the last strike or thunder roar. The Splash Park will close at least 30 minutes, for cleaning, in the event of vomit or defecation in the pool. Swim time will be extended or rescheduled ONLY if the pool is closed longer than one hour during your scheduled time slot due to weather or sickness. REQUIRED ADULT CHAPERONES Required adult chaperones for swim groups must be 18 yrs or older, in swim suits and in the water at all times! For children 6 years and older the adult to child ratio in the water is 1:10 (ie: 11 children in the water = 2 adults in the water.) For children 5 years and under the adult to child ratio in the water is 1:6 (ie: 7 children in the water = 2 adults in the water.) LOCKER ROOMS Men, Women, and Family Locker rooms are available. Do not leave any personal items in the lockers. Take all items onto the pool deck. This enables someone from your group to keep a close eye on all belongings. Bins are available on the pool deck. RSP is not responsible for lost or stolen items. All children must be accompanied by an adult through the locker rooms. Children 6 yrs or older must use same gender locker room or family locker room. LOBBY No Wet bodies allowed in the lobby or hallways! Everyone must be dried off completely in shirt and shoes in lobby area. Please ask your chaperones to keep children quiet when in the lobby we are trying to better serve all of our patrons. FOOD POLICIES Outside food is not permitted inside the facility (no bag lunches or coolers). We have a concession stand on site, which serves a variety of food and drinks (hours of operation vary so call for details). Food Options: 1) We suggest scheduling swim time before or after lunch and doing lunch elsewhere. 2) We have an outdoor picnic area with oversized umbrellas, tables and benches. This area is open for public use during business hours. This area is not reservable, it is first come, first serve and unfortunately rain cover is not guaranteed. Use Outdoor picnic tables at your own risk. 3) We have two classrooms available for rent in the event that you would like to have lunch on site. Outside food is permitted with a classroom rental. The room rental rate is $31/hour (medium classroom that seats 30 youth) and $20/hour (small classroom that seats 20 youth). Classroom is not available on weekends due to birthday party reservations.
GROUP DISCOUNT APPLICATION FORM Fall, Winter & Spring 2016-2017 (Please Print Neatly and Legible) Group Name: Contact Person: Host Address: City: State: Zip: Host Phone: Host Fax: Host Email: Federal ID#: Date(s) requested: Time requested: ALL GROUPS ARE LIMITED TO A 2 HOUR TIME SLOT IN THE WATER PARK Weekdays (M or F) Weekdays (T, W, Th) Saturdays Sundays 10:00am-12:00pm 12:00pm-2:00pm 10:00am-12:00pm 1:30pm-3:30pm 12:00pm-2:00pm 2:00pm-4:00pm 3:30pm-5:30pm 2:00pm-4:00pm 4:00pm-6:00pm 4:30pm-6:30pm 4:00pm-6:00pm Alternate date(s)/time(s) requested: Maximum number of children: Group Classification: School Recreation Facility/YMCA Preschool/Day Care After school/ No-School Day Camps Church Scout Home School Other: Signature: By signing, I have read, understood and agreed to Group Swim Polices. If I do not abide by the rules of Ray s Splash Planet, I understand my dates and times will be forfeited. To secure Ray s Splash Planet group swimming: -This entire form must be completed, signed & submitted at least one week prior to the requested date of swim. -Space reserved is on a first come, first serve basis. -RESERVATIONS WILL NOT BE CONFIRMED PRIOR TO RECEIVING THE COMPLETED REQUEST FORM. Completion of this form does not guarantee availability. You will receive communication from staff within one week of your application being received. In the event that your requested date or time is unavailable, you can negotiate an alternative date or time. You will receive a phone, fax or email confirmations with-in one week OFFICE USE ONLY -- TO BE FILLED OUT BY RAY S SPLASH PLANET STAFF ONLY Date Application was received: Method of Receipt: Fax Email Mailed On site RETURN FAX #704-333-8515
DRIVING DIRECTIONS 215 N. Sycamore St. Charlotte, NC 28202 980-314-4729 The site for Ray's Splash Planet is located in an urban setting (Third Ward District) on the campus of the 5.8- acre Irwin Avenue Open Elementary School in Charlotte, North Carolina. 77 North to Uptown Exit 10 - Trade St. /5th St. Cross Trade St. Turn Right on 5th St. Go 100 yards Turn LEFT on Sycamore St. 77 South to Uptown Map of Ray's Splash Planet Exit 10C - 5th St. East Turn RIGHT on 5th St. Go 1/5 mile Turn LEFT on Sycamore St. The school property is bordered by interstate highway (I-77) on the west, West Sixth Street on the south, Elmwood Cemetery on the north and North Clarkson Avenue to the east. The designated development area for the facility is located on the western end of the school campus with a connection to the existing school gymnasium. BUS PARKING: IS LOCATED ON NORTH CLARKSON STREET. YOU WILL BE REQUIRED TO PARK IN THIS LOT ON CMS NO SCHOOL DAYS