Page 1 of 7 <<View Borders>> IN THIS ISSUE Business & Fall Golf Summit Register TODAY Upcoming Events TN vs. GA Assistant Cup Match Final TPC Southwind Raises $30,000! Christie Cookie Launch Party Tennessee Golf Quarterly Best Practice Snedeker Fun - Shoot Skeet with 4-iron Employment Briefs from Kevin Walls *Sponsor Spotlight* SPONSOR OF THE WEEK October 7, 2014 - Issue Number: 152 REGISTER TODAY - Business Summit Presented by Jani-King & Fall Golf Summit SPONSOR DO'S AND DON'TS Business Summit - November 4th (Jack Daniel's Distillery) 10am 5pm EARN 7 PGA REQUIRED MSR CREDITS M ake your plans to join us for the Business S um m it to h ear featured speakers M ark Adam s of the Crichton G roup & M itch Stum p, CPA of Club Tax N etw ork on G olf Facility M anagem ent & FinancialM anagem ent. Cost of the Summit is $89. 2014 TPGA TOURNAMENT SCHEDULE Fall Golf Summit November 5 th (Jack Daniel s Distillery) 9:30am 4pm EARN 5 PGA REQUIRED MSR CREDITS The FallGolf Sum m it b rings together our Tennessee PG A Com m ittees (Ju n io r, A w ard s, Education, G row th of the G am e, Em ploym ent & Club Relations, and Assistan ts) to discuss and set th eir goals & objectives for 2015. The FallSummit is your chance to put your fingerprint on the operations of th e Tennessee PG A, so com e and join us. No cost for the Fall Summit. HOST HOTEL: Holiday Inn Express Tullahom a for $105 with code Tennessee PG A Club Meeting Phone: 931-222-1414 **The hotelonly has a lim ited block ofroom s available untiloctober 13th, so please book your room ASAP! CLICK HERE to reg ister for the Business Summit ONLY - $89 CLICK HERE to reg ister for the FallGolfSummit O N LY No charge FACEBOOK The TPGA is on Facebook. It's a great way to keep up with important news and events, and to stay connected with fellow PGA Members and Apprentices. CLICK HERE to reg ister for BOTH EVENTS - $89 TO TAL Upcoming Events Sr PGA Professional National Championship-O ctober 9-12 PG A GolfClub W anam aker: Must Qualify Challenge Cup Matches-O ctober 18-20 Stonehenge G olf Course: Must Qualify Pro-Pro-Pro Scramble-O ctober 20, 2014

Page 2 of 7 Hillw ood Country Club -Deadline: October 15 PING Rewards-O ctober 24 Little Course @ Conner Ln: Must Qualify BECOME A FAN TWITTER YAMAHA Pro-Super-O ctober 27, 2014 Herm itage CC-President s Deadline: O ctober 22 Assistants National Championship - O ctober 30- N ovem ber 2 PG A G olf Club W anam aker: Must Qualify TN vs. GA Assistant Cup Match Final The string of 3 consecutive Assistan t C u p M atch trop h ies w as lost today, as Georgia defeated Tennessee 15.5 to 8.5. FOLLOW US Congratulation s to th e G eorg ia Section on their victory, and w e willlook to take th e cup back in 2015! JOIN OUR LIST TPC Southwind Raises $30,000 for Birdies for the Brave TPC Southw ind raised funds for U.S. troops and their fam ilies by hosting The PG A TO U R s 2014 Birdies for the Brave Event on Septem ber 21st and 22nd. Activities included a kick off d inner and silent auction on Septem ber 21st and a G olf Tournam ent on Septem ber 22nd. The dinner featured tw o speakers, W illiam Brooks, w ounded veteran, and Scott Bill, father of fallen N avy SEAL, Brian Bill. TPGA JOB FINDER Teaching Professional The Legacy Golf Course The dinner and golf tournam ent directly benefited non-profit m ilitary h om efront groups including H om es For O ur Troops, S pecialoperations W arrior Foundation, U nited Through Reading, Navy SEAL Foundation, M ilitary W arriors S u pp ort Fou n d ation, G reen Beret Foundation, O peration Hom efront, K 9s for W arriors and Troops First Foundation. Independent Sales Representative SG Golf Gadgets, Inc. Inside/Outside Attendant Williams Creek Golf Course Area Program Representative (Nashville) Golf Squad Brand Ambassador/Sales Representative Caddytrek FTR Systems Inc. Outside Service Operation Richland Country Club Member Services The Grove Associate Golf Pro Gaylord Springs Golf Course CONTACT US Office Phone: 615-790-7600 Jeff Abbot Executive Director 615.465.6311 JAbbot@pgahq.com This year s event raised over $30,000 for the Birdies for the Brave Foundation. PG A GeneralM anager, Jon G oin, said, The TPC N etw ork is com m itted to ad ding value to our com m unities. W hether it is generating revenue, being a m eaningfulphilanthropic force, or sim ply creating the experiences that turn into lasting m em ories, our success is m easured by our im pact on the communities w e serve. For inform ation on how you can particip ate in the 2015 Birdies for the Brave event, please callbobbie Payne at 901-259- 1838 or visit birdiesforthebrave.org. Christie Cookie Launch Party - Oktoberfest, October 10 Graham Honeycutt, PGA Director of Operations 615.465.6313 GHoneycutt@pgahq.com David Olinger Tournament Director 615.465.6312 DOlinger@pgahq.com Adam Greeno Assistant Tournament Director 615.465.6314 AGreeno@pgahq.com

Page 3 of 7 The Fall 2014 Issue of Tennessee Golf Quarterly is Now Available! Tennessee G olf Quarterly is the O fficial Publication of the Tennessee G olf A ssociation. Each issue is rich w ith updated and relevant content on golfin Tennessee. The Fall2014 issue contains the follow ing: Feature story on Tim Jackson's historic TN Am ateur victory Feature story on the H onors-councilfire Pro-Am Feature story on C hirapat Jao-Javanilwinning th e TN Women's Open TravelSection featuring PGA Village Tennessee G olfhallof Fam e Profile on Jack Lupton and m uch more! To view the Fall2014 issue, click on th e magazine cover to th e left or log onto w w w.golfhousetennessee.com /tga Tennessee Golf Quarterly is produced as a benefit to the 32,000 m em bers of the

Page 4 of 7 Tennessee G olf A ssociation. For m ore inform ation on Tennessee Golf Quarterly and to view past issues visit tg qon line.com. Best Practice - Take the Intimidation Out of Seeking Golf Instruction Snedeker Fun Shoots Skeet with 4-iron Tennessee PG A Tour M em ber Brandt Snedeker had som e fun this w eek, and hit a skeet with his 4-iron. You have to see it to believe it! CLICK HERE to w atch th e video! Employment Briefs - 6 Tips to Ace Your Phone Interview Employment Briefs October 6, 2014 Kevin W alls, PG A PG A ofam erica, Em ploym ent Consultan t 662-306-0719(Cell) 662-489-1528 (H om e) kw alls@ pgahq.com 6 Tips To Ace Your Phone Interview If your resum e has made it into th e YES pile, th en th e first th ing a Club Search Com m ittee or a G eneralmanager willdo is a phone screening. The purpose ofth is is to test your communication skills, and to do a quick check of your skills and experience to determ ine ifit s w orth bringing you in for an interview. The sole purpose and th e on ly outcom e are for them to test your com m unication skills.

Page 5 of 7 Here are six im p ortan t tips th at willm ake sure you ace your phone interview : 1. Be Prepared Basic preparation steps include having your resum e in front of you, m aking sure you are on a good phone line w here there are no disturbances, and allocating enough tim e for the screening, even if it goes beyond what was scheduled. 2. Research the Club And The Interviewer/Committee The first question that is usually asked to break the ice from the em ployer is, W hat do you know about us? They also w ant to know if you h ad spen t th e tim e to do your hom ew ork, and if you do not know about som e particulars about the position you are applying or the facility, you w ill most likely be im mediately dow ngraded. So, spend som e tim e to ch eck ou t th e facility w eb site, social media and press releases, and see w hat m em bers say about them. You have a w onderful netw ork w ith fellow PG A professionals, u se th em! C on tact PG A professionals in the area and inquire ab ou t th e club, m anufacture sales representatives are usually aw are of the facility and provide som e feedback. Also, go to LinkedIn and review the background of the person conducting the interview. Check if the m anager you w ill be reporting to participates in LinkedIn groups and discussions, and see if you have anything in com m on. If given the opportunity, always try to b ring out the com m on ground in the phone interview w ith one of the search com m ittee members by including their success w ith th e du ties of the job you are applying. For exam ple, M r. Sm ith, when you were the CEO for IB M, I am certain that you w ere successfulwith leading your team because you had excellent com m unication with your m anagers and you expected high expectations. M r. Sm ith w illth ink how did he know that about m e? 3. Exude Energy And Interest The w ords you use account for only 15% of the effectiveness of your com m unications. Intonation and body language are m ost im portant, and since you are on th e phone, you live and die by your intonation. Put energy in your voice and dem onstrate a high levelofinterest. An old telem arketing trick is to have a m irror in front of you and sm ile w hen you speak since that au tom atically affects your ton e in a positive w ay. 4. Ask Questions and Build Rapport People hire people they like, so it is im portan t to tu rn th e interview into a conversation by asking intelligent questions. Show off your expertise by follow ing up their question with an insightfulquestion of your ow n. Those w ho just answ er questions and w ait for th e next question w illlose here. U se a conversational ton e, as if you are having lunch w ith a friend, telling a story, instead ofjust responding to questions. For exam ple, here are tw o w ays to respond to, C an you tellm e about your experience at XYZ Country Club? A t XYZ Country Club, I w as hired to oversee th e golf operations at the facility. Or "You know, that w as a really challenging experience because I had to create a new policies and procedures that w ere the result of going from private to a resort. You can just im agine how tricky that w ould be since there w ere so m any differences betw een them, and I had to educate and retrain our entire staff on delivering higher expectations then th ey w ere accustom ed to delivering in th e past. Which is more interesting? It is immediately clear m any tim es w hen speaking w ith candidates that have interview ed for a job and they have answ ered the questions in a fairly m onotone m anner which is not exciting. 5. Ask the Most Important Question Clubs have a reason they are looking for a new talented golf p ro fessionaland it is your job to find out w hat their chief source of pain is. Clubs do not w ant to hire status quo, they w ant to be better than before. Do th is by asking: W hat is th e b iggest challenge som eone willface in this job in th e next six m onths? This lets you target your responses and dem onstrate how you have successfully handled these challenges before. 6. See If They Have Any Concerns Don t just end the call wondering how you did, ask them. If you are going for the position, this is m andatory. State som ething like: "Based on w hat w e discussed today, do you think I am a good candid ate for th is position? Now, w hen they respond, you can handle any concerns they m ay have. U sing these six

Page 6 of 7 simple techniques w ill m ake sure you have m ade a favorable im pression w ith th e em ployer. Sponsor Spotlight

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