isqi Scrum Master Pro SCRUM MASTER PRO Syllabus isqi GmbH 2018 Syllabus Page 1 SMP V1.5 Syllabus

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SCRUM MASTER PRO isqi GmbH 2018 Page 1 SMP V1.5

The International Software Quality Institute (isqi GmbH), headquartered in Potsdam (DE) with branch offices in Amstelveen (NL), London (UK) and Boston (USA) is a leading provider of certification examinations all over the world. For more than 10 years, isqi plays a large role in certifying the knowhow of IT professionals in over 90 countries on 6 continents in 10 languages. With over 25,000 certifications per year, isqi paves the way for successful career development. isqi examinations are supported by a global network of accredited training providers. Their expertise in education assists professionals in polishing their knowledge and skills for the certification exams. isqi s ISO 9001 compliance is the independently confirmed guarantee for its business partners that all contracts are fulfilled in a secure and high-quality manner. Its ISO 17024 compliant certification processes meet all strict requirements in the day-to-day business practice. isqi GmbH 2018 Page 2 SMP V1.5

Moreover, isqi assembles professionals by regularly hosting international conferences. These platforms for experts from the industry and academia foster experience exchanges and business development as well as advancements towards software quality engineering as a matured discipline. isqi GmbH 2018 Page 3 SMP V1.5

isqi Scrum Master Pro Course Outcomes Understand Scrum as a lightweight agile project management framework and why the Scrum Master needs to understand the framework to effectively facilitate the team through the Scrum process. Identify the attributes of Scrum, the Scrum values, core practices, artefacts and ceremonies as the Scrum Master needs to understand these key activities to facilitate, guide and mentor teams and help them become selfmanaging and self-organising. Recognise the format and content of User Stories and how they are estimated and prioritised in order to coach and mentor the team in producing clear and concise user stories and acceptance criteria. Appreciate Scrum Planning and the importance of planning in the Scrum process as the Scrum Master has to understand both the release and sprint planning process so that they can effectively facilitate these meetings. Comprehend sprints and the design, development and testing within a sprint as the Scrum Master is required to support these processes and be available to remove roadblocks for the team. Know why retrospectives and continuous improvement is important to be incorporated in each sprint. isqi GmbH 2018 Page 4 SMP V1.5

Module 1: Origins of Scrum as a Project Management Framework (105 mins) What is Scrum? LO 1.1 Overview of Scrum Framework LO.1.1.0 Be familiar with scrum as a project management framework LO 1.2 What is Agile? LO.1.2.0 Recognise scrum as an iterative and incremental methodology LO 1.3 What makes traditional models fail? LO 1.3.0 Appreciate why traditional models fail LO 1.4 History and Background of Agile LO 1.4.0 Recall the history and background of agile LO1.5 Agile Manifesto LO 1.5.0 Describe the Agile Manifesto LO 1.6 Twelve Principles of Agile LO 1.6.0 Explain the twelve principles of agile LO 1.7 Common Attributes of Agile LO 1.7.0 Recollect the common attributes of agile LO 1.8 Just Enough LO 1.8.0 Recount why just enough is important in the Scrum process LO 1.9 What Agile is not LO 1.9.0 Recognise what agile is not LO 1.10 How does this relate to the Scrum Master LO 1.10.0 Explain why the Scrum Master has to understand the Project Management framework isqi GmbH 2018 Page 5 SMP V1.5

Module 2: Scrum Methodology (100 mins) LO 2.1 Overview of Framework and Ceremonies LO 2.1.0 Identify the Scrum framework and ceremonies LO 2.2 Attributes of Scrum LO 2.2.0 Remember the attributes of Scrum LO 2.3 Scrum Values LO 2.3.Explain why Scrum values are important to the scrum team LO 2.4 Scrum Core Practices LO 2.4.0 0 Recall the Scrum core practices LO 2.5 Typical Scrum Artefacts LO 2.5.0 Identify the typical Scrum artefacts LO 2.6 Typical Scrum Ceremonies LO 2.6.0 Understand the typical Scrum ceremonies LO 2.7 Scrum Teams LO 2.7.0 Be aware of the scrum team structure and attributes LO 2.8 Roles and Responsibilities LO 2.8.0 Apply the different roles and responsibilities of the Scrum team LO2.9 Balanced Set of Skills LO 2.9.0 Understand why there is a need for a balanced set of skills for individuals working in Scrum teams LO 2.10 How does this relate to the Scrum Master LO 2.10.0 Explain why Scrum Master has to understand Scrum Methodology isqi GmbH 2018 Page 6 SMP V1.5

Module 3: User Stories (165 mins) LO 3.1 What are User Stories? LO 3.1.0 Recollect the structure of a user story LO 3.2 Format and Content of User Stories LO 3.2.0 Use the format and content of a user story LO 3.3 Techniques for gathering User Stories LO 3.3.0 Identify the techniques for gathering user stories LO 3.4 Epics LO 3.4.0 Identify an epic and have an understanding of why epics are broken down into user stories LO 3.5 Acceptance Criteria LO 3.5.0 Relate why acceptance criteria is important in the user story LO 3.6 Story Reviews LO 3.6.0 Use the process around a user story review LO 3.7 Story Prioritisation and Backlog refinement LO 3.7.0 Appreciate why the user stories are prioritised and understand why this is important LO 3.8 Story Estimation (Poker Planning) LO 3.8.0 Recount why estimation is important and understand how the team arrives at an estimation for a user story L.O 3.9 How does this relate to the Scrum Master LO 3.9.0 Explain why the Scrum Master has to understand User Stories isqi GmbH 2018 Page 7 SMP V1.5

Module 4: Planning (90 mins) LO 4.1 Backlogs LO 4.1.0 Identify and explain difference between backlogs used in Scrum LO 4.2 Time Boxing and Time Boxed development LO 4.2.0 Remember the reasons for timeboxing and understand why timeboxing is used for all activities associated with Scrum LO 4.3 Velocity LO 4.3.0 Apply velocity and contrast the velocity of a new team with that of an existing team and understand why this changes over time LO 4.4 Release Planning LO 4.4.0 Explain the release planning process LO 4.5 Adaptive Planning LO 4.5.0 Recall adaptive planning and explain why adaptive planning is used in scrum LO 4.6 Sprint Planning LO 4.6.0 Summarise the sprint planning process and describe the activities of sprint planning LO 4.7 Scrumboards (Taskboards) LO 4.7.0 Be familiar with a Scrumboard and recollect the different types of Scrumboards that can be created and why they are used LO 4.8 Definition of Done LO 4.8.0 Describe the Definition of Done and explain how this is associated with a quality release LO 4.9 Burndown Charts LO 4.9.0 Identify the types of Burndown charts used in scrum and recall why they are used L.O 4.10 How does this relate to the Scrum Master? LO 4.10.0 Explain why Scrum Master has to understand Planning isqi GmbH 2018 Page 8 SMP V1.5

Module 5: Sprint (210 mins) LO 5.1 Spikes LO 5.1.0 Recall why a team may encounter a spike and how a spike is handled in the Scrum process LO 5.2 Design LO 5.2.0 Identify how user stories are elaborated and decomposed and how story mapping can be used LO 5.3 Development LO 5.3.0 Recollect the different types of development practices and how pairing can be used LO 5.3.1 Recall why continuous integration and version controlling is important LO 5.3.2 Recognise the code refactoring process and understand the advantages of refactoring LO 5.4 Testing LO 5.4.0 Remember why independence in testing is still important in the Scrum process and appreciate the challenges faced when testing LO 5.4.1 Recall why defect and issue management in a Scrum project is often different from a traditional project and identify the factors that influence this LO 5.5 Technical Debt LO 5.5.0 Be aware of Debt and the factors that can cause the team to go into Debt LO 5.6 Daily Scrum LO 5.6.0 Use the daily scrum and describe the duration and questions covered in this meeting LO 5.7 How does this relate to the Scrum Master LO 5.7.0 Explain why Scrum Master has to understand Sprint Practices isqi GmbH 2018 Page 9 SMP V1.5

Module 6: Review, Retrospective and Enterprise Projects (90 mins) LO 6.1 Sprint Review LO 6.1.0 Understand the sprint review meeting and who is involved LO 6.1.1 Describe why, when and how the sprint review meeting is carried out LO 6.2 Retrospective and Continuous Improvements LO 6.2.0. Appreciate the reasons for holding a sprint retrospective and who is involved LO 6.2.1 Understand when the sprint retrospective is held and the expected outcome of the meeting LO 6.3 Scrum for Large Projects LO 6.3.0 Recollect how Scrum can be used for large projects and identify the common practices that have been proven on large projects LO 6.4 Scrum Methods and Enterprise Projects LO 6.4.0 Be familiar with Scrum methods and enterprise projects and appreciate the challenges faced when using Scrum for large enterprise system development LO 6.5 Multi-Team Co-ordination and Planning LO 6.5.0 Identify why multi team coordination and planning are important in Scrum particularly for geographically dispersed teams LO 6.6 Tools and Automation LO 6.6.0 Recognise why tools and automation is important in a Scrum process L.O 6.7 How does this relate to the Scrum Master LO 6.7.0 Explain why Scrum Master has to understand Sprint Reviews, Retrospectives and Large projects Totals 30 16 08 All 54 isqi GmbH 2018 Page 10 SMP V1.5

Version Control Version Date Change made Who V1.1 20/018/2017 First Draft Matthew Schrader V1.4 13/09/2017 Updated per Leanne Howard Maureen Lorenz isqi GmbH 2018 Page 11 SMP V1.5