Olympic Planning. Derek Hardman. COMMERCIAL IN CONFIDENCE Copyright 2011 Fujitsu Services Limited

Olympic Planning Derek Hardman COMMERCIAL IN CONFIDENCE Copyright 2011 Fujitsu Services Limited

Fujitsu group at a glance The Japanese global ICT company Headquarters: President: Established: 1935 Tokyo, Japan Masami Yamamoto Operations: supporting customers in over 100 countries Employees: 172,000 Stock exchanges: Net sales FY10: Net income FY10: R&D spend: Tokyo, London, Frankfurt, Zurich 50.3 US$ billion* 1.0 US$ billion 2.4 US$ billion Fujitsu Headquarters Tokyo, Japan Note: US$1 = 93 yen, closing rate on March 31, 2010. * Excludes intersegment sales of US$3.3 billion 1 COMMERCIAL IN CONFIDENCE

International customers 2 COMMERCIAL IN CONFIDENCE

Fujitsu UK & Ireland local delivery on a global scale UK & Ireland, GBG Regional CEO: Duncan Tait Revenue: 1.8bn 12,800 employees >30 service locations Over 1,000,000 end user devices managed Manages the world s second largest Oracle database 20,000 business servers kept secure & fully operational 24/365 FTSE100 company equivalent - by revenue and profit Largest Japanese employer in UK and Ireland Strength in public sector, financial services, telecoms, retail and mid-market Manages Ireland s first Mobile Virtual Network KEY Fujitsu System Management Centres Fujitsu Data Centres Fujitsu Cloud Centres First Tier III certified data centre in Europe Europe s first Gold Accreditation for data centre operations Awarded by the Uptime Institute 3 COMMERCIAL IN CONFIDENCE

London 2012 - What s Happening? Once in a lifetime celebrations The Olympics the largest single infrastructure, sporting and legacy project in the world but we need to minimise the impact of these events on our ability to deliver to our customers, and help them maximise the opportunity 4 COMMERCIAL IN CONFIDENCE

The Times, Saturday 31 st March 2012 5 5 COMMERCIAL IN CONFIDENCE

Games Times Games Time - 100 day period starting from the Diamond Jubilee Celebrations and until the end of the Paralympics Games. 2 June Beginning of 100 Day Period 20 July to 19 August 9 September End of 100 Day Period PEAK PERIOD JUNE 2012 JULY 2012 AUGUST 2012 SEPTEMBER 2012 2/3 JUNE Jubilee 21-26 JULY Torch Relay 15 JULY London Official Opening of Olympic Village 25 th JUNE Media Centre opens 27 JULY Opening Ceremony 28 JULY - 12 AUG Olympic Games 13 AUG Olympic Games Departures AUG Notting Hill 29 AUG Paralympic Opening Ceremony 9 th - 12 th SEPT Paralympic Games Departures 30 AUG - 9 SEPT Paralympic Games 14th SEPT Olympic Park closes Road Network Preparation 15/7 22/7 13/8 29/8 9/9 14/9 ORN ramp Inter Games ORN Paralympics Removal of Games up Arrivals/Departs Lanes and closures 3 6 COMMERCIAL IN CONFIDENCE

Outer London Venues Agenda 7 COMMERCIAL IN CONFIDENCE

The Games will take place in the heart of London... Wembley Arena Wembley Stadium Wimbledon CENTRAL ZONE Earls Court Lord s Cricket Ground Hyde Park Horse Guards Parade OLYMPIC PARK Olympic Stadium Aquatic Centre Other Park venues RIVER ZONE North Greenwich Arena Greenwich Park Royal Artillery Barracks ExCel 8 8 COMMERCIAL IN CONFIDENCE

Central London Zone Central London will host numerous sports events and be the heart of non-sport festivities (e.g. Hyde Park Live Site) With so much happening, the area will require careful management to ensure the efficient and safe flow of people and vehicles 9 9 COMMERCIAL IN CONFIDENCE

Olympic Route Network (ORN) in Central London 10 COMMERCIAL IN CONFIDENCE

Eton Dorney Olympic Route Network 11 COMMERCIAL IN CONFIDENCE

Canary Wharf Tube station waiting times If no change in behaviour 12 12 COMMERCIAL IN CONFIDENCE

Canary Wharf Tube station waiting times - after initial change in behaviour Assumes around a 20 per cent change in behaviour, achieved BY FORECAST REDUCTION in journeys... Impacts can be further mitigated through RETIMING, REROUTING & REMODING journeys 13 13 COMMERCIAL IN CONFIDENCE

Impact - Fujitsu UK&Ireland Strategy we follow is of Business Continuity planning using a risk-based approach We are concerned about: The safety and security of our employees and buildings The continuity of our services to customers The maintenance of our own business processes This turns out to be a classic risk problem and risk opportunity event Problems: Traffic volumes reducing journey times Access to buildings Engineering services and deliveries Network integrity cyber threat Network capacity HD video Critical employee cover Opportunities New customers New outlets on Olympic sites Increased transaction volumes 14 COMMERCIAL IN CONFIDENCE

Number of Responses Survey Results 1 Survey - learning olympic risk lessons 8 7 6 5 4 3 2 Fully Partly Slightly Missed NA/Don't Know 1 0 Increased Load on Road/Rail Agreements based on normal business levels Cyber Crime Network Capacity Employees Unavailable Opportunity to Sell New Services Questions - Have you/your company considered the risks: 15 COMMERCIAL IN CONFIDENCE

Number of Responses Survey Results 2 Survey - 2 8 7 6 5 4 Series1 3 2 1 0 Sufficient help Some help Insufficient NA/Don't Know Company provides help managing a project in/near a sim ilar large event? Is there any other risk threat or opportunity we haven t included, or do you have any comment? Sabotage, protestors, terrorism 16 COMMERCIAL IN CONFIDENCE

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