Nevada Wildlife Commission. Interim: 2014 Big Game Draw Report by Systems Consultants Reno, Nevada November 15, PDF Free Download

Nevada Wildlife Commission Interim: 2014 Big Game Draw Report by Systems Consultants Reno, Nevada November 15, 2014 1

Agenda Our Agenda 2014 Draw - Interim Stats Big Game Applications PIW Applications Silver State Bear Applications Junior Hunt Applications Bonus Points Multiple Species Applications Dream Tags Client Demographics Return Tags Our Problems and Solutions Accomplishments 2

Big Game Draws 2014 Interim Results Spring Turkey NR Guided Main Draw Remaining Draw Deadline Date 2/18/2014 3/14/2014 4/21/2014 6/24/2014 Total Applications 1,403 1,050 193,920 4,020 Total PIW n/a n/a 18,021 n/a Total Silver State n/a n/a 11,224 n/a Reject Letters n/a n/a 500 n/a Final Rejects 0 7 91 17 Paid In $23,189 $308,435 $9,317,852 $189,693 Refunds $10 $41,841 $264,290 $879 OGT Donations $144 $127 $14,753 $381 Predator Donations $135 $68 $11,887 $297 Tag Fees $2,560 $117,508 $2,963,811 $102,898 PIW Tag Fees n/a n/a $2,160 n/a Silver State Tag Fees n/a n/a $540 n/a Depredation Fees n/a n/a $251,930 $7,915 Application Fees $14,030 $10,500 $1,939,200 $40,200 Silver State App Fees n/a n/a $224,480 n/a Predator Mgmt Fees $3,855 $3,141 $504,687 $11,658 Tags Issued 116 389 34,795 1,933 Res Tag Licenses Sold 1 n/a 3,404 241 Res Std Alone Licenses Sold 27 n/a 15,880 134 NR Tag Licenses Sold 5 158 266 40 NR Std Alone Licenses Sold 3 788 14,386 37 PIW Donations n/a n/a $141,770 n/a Lion Tags Sold n/a 8 3,521 98 4

Spring Turkey Draw - 2014 Interim Results 5

Non Resident Guided Draw - 2014 Interim Results 6

Big Game Draw - 2014 Interim Results 7

24,000 more applications from 1,700 more Clients Year Clients Apps Apps per Client 2005 49,894 123,038 2.47 2006 52,360 133,742 2.55 2007 52,878 141,049 2.67 2008 53,690 146,870 2.74 2009 54,354 151,839 2.79 2010 54,923 150,819 2.75 2011 55,828 156,658 2.81 2012 57,249 164,238 2.87 2013 59,424 170,206 2.86 2014 61,081 193,920 3.17 8

Big Game Application Errors 2008 2009 2010 2011 2012 2013 2014 Error Errors Errors Errors Errors Errors Errors Errors No Valid Hunter Choice 67 36 40 21 30 32 24 Money Short 102 52 65 38 36 44 25 Multiple Applications/Species 106 85 93 16 2 4 3 Late Application 116 62 60 29 44 37 25 Returned Check 8 2 1 1 0 5 0 No Proof of Hunter Education 7 4 6 2 2 2 3 Invalid License Class or Number 38 13 7 17 13 11 8 No Signature 17 8 5 2 4 10 5 Did Not Return Questionaire 13 7 26 10 5 12 12 Invalid Date of Birth 0 0 0 0 0 0 0 Applicant Not 12 Years Old 3 1 8 0 0 0 5 Ineligible for Hunt 37 23 18 10 18 14 8 Age Inappropriate for Hunt 6 3 2 1 0 1 1 Hunter Safety Citation Exists 0 0 0 0 0 0 0 Invalid License Year 0 0 0 0 0 0 0 No State Provided 0 0 0 0 0 0 1 No Hunter Choice 0 0 0 0 0 0 0 No Name Provided 0 0 0 0 0 0 0 No City Provided 0 0 0 0 1 0 0 Hunting License Revoked 1 1 1 0 5 0 1 No Guardian Signature 0 1 1 0 0 0 0 9

Big Game Draws Web Applications ---------------- 2014 Big Game ----------------- Web Paper Total Source Clients Appls Appls Appls Web Only 59,508 190,937-190,937 Paper Only 1,490-2,671 2,671 Both 83 167 145 312 Total 61,081 191,104 2,816 193,920 12

Big Game Draws Web Applications ---------------- 2014 Big Game ----------------- Web Paper Total Source Clients Appls Appls Appls Web Only 97.42% 98.46% 0.00% 98.46% Paper Only 2.44% 0.00% 1.38% 1.38% Both 0.14% 0.09% 0.07% 0.16% Total 100.00% 98.55% 1.45% 100.00% 13

2014 Big Game Applications Web vs. Paper Counts 14

2014 Big Game Applications Web vs. Paper Percent 15

Big Game Draws Web Applications Non Resident License Sales NR License Type 2011 2012 2013 2014 Tag Licenses $27,822 $46,319 $39,041 $38,274 Standalone Licenses $1,891,191 $2,013,751 $2,065,714 $2,085,726 Totals $1,919,013 $2,060,070 $2,104,755 $2,124,000 16

Big Game Draws Web Applications Resident License Sales Res License Type 2011 2012 2013 2014 Tag Licenses $54,630 $86,160 $89,554 $104,565 Standalone Licenses $645,609 $720,249 $741,118 $771,612 Totals $700,239 $806,409 $830,672 $876,177 17

Mountain Lion Tag Demand Mountain lion tags were offered through the draw application process for the first time in 2008 Draw 2011 2012 2013 2014 Big Game Draw 2,644 3,070 3,297 3,516 Remaining Tag Draw 10 82 100 96 Total 2,654 3,166 3,397 3,612 18

Big Game Draws PIW Applications 20

Big Game Draws PIW Applications PIW Applications: Prior to 2001 Fees were: Deer $20 Big Game ½ Tag Fee Changed in 2001: $10 for all species 21

Big Game Draws PIW Applications PIW Applications By Year 22

Big Game Draws PIW Applications PIW applications: 2010 18,969 2011 18,937 2012 18,412 2013 17,663 2014 18,021 PIW revenues: 2010 $156,950 2011 $158,190 2012 $141,260 2013 $136,980 2014 $141,770 23

Big Game Draws Web Applications Silver State Applications Hunt Description 2012 2013 2014 2014 Applicants Ineligible For Regular Hunt Mule Deer 3,973 3,107 3,123 NA Antelope 1,658 1,256 1,179 385 Nelson 2,755 2,950 3,380 364 Elk 4,015 3,514 3,542 1,084 Total 12,401 10,827 11,224 1,833 25

Big Game Draws Web Applications Silver State Applications Species Apps % all SS % with app* Amount Pred Fee Depr Fee Total Elk 3,542 31.56% 5.80% $70,840.00 $10,626.00 $17,710.00 $99,176.00 Deer 3,123 27.82% 5.11% $62,460.00 $9,369.00 NA $71,829.00 Antelope 1,179 10.50% 1.93% $23,580.00 $3,537.00 NA $27,117.00 Nelson 3,380 30.11% 5.53% $67,600.00 $10,140.00 NA $77,740.00 Total 11,224 $224,480.00 $33,672.00 $17,710.00 $275,862.00 * Total applications for a Silver State Species / Total applicants applying in Big Game application period 26

Big Game Draws Web Applications Silver State Applications vs. Heritage Max Heritage 2014 Heritage 2014 Increase Species Year Amount Amount Silver State Over Max Elk 2014 $125,000.00 $125,000.00 $99,176.00 -$25,824.00 Deer 2014 $85,000.00 $85,000.00 $71,829.00 -$13,171.00 Antelope 2011 $16,000.00 $7,750.00 $27,117.00 $11,117.00 Nelson 2010 $135,000.00 $115,000.00 $77,740.00 -$57,260.00 TOTALS $361,000.00 $332,750.00 $275,862.00 -$85,138.00 27

Big Game Draws Web Applications Silver State Applications By Client Number of Silver State Applications 2011 Clients 2012 Clients 2013 Clients 2014 Clients One Species 3,250 2,567 2,329 2,372 Two Species 2,332 1,610 1,292 1,359 Three Species 2,035 1,062 918 1,018 Four Species NA 857 790 770 28

Bear Hunt Applications 30

Junior Hunt Applications 32

Agenda Our Agenda 2017 Draw - Interim Stats Big Game Applications PIW Applications Silver State Bear Applications Junior Hunt Applications Bonus Points Multiple Species Applications Dream Tags Client Demographics Return Tags Our Problems and Solutions Accomplishments 33

Bonus Points Resident Trophy Success Points Tags Unsuccessful* Rejected Withdrawn % Success 0 1,168 12,536 10 30 8.50% 1 485 7,281 1 5 6.24% 2 575 5,290-3 9.80% 3 681 3,817-3 15.13% 4 647 2,497 1 2 20.56% 5 525 2,054-3 20.33% 6 348 1,539 1 1 18.42% 7 293 1,412-5 17.13% 8 242 1,273-2 15.95% 9 169 1,227-2 12.09% 10 119 1,114-1 9.64% * Bonus point only application are not included in counts. 34

Bonus Points Resident Trophy Success (continued) Points Tags Unsuccessful* Rejected Withdrawn % Success 11 116 1,049-1 9.95% 12 91 921 - - 8.99% 13 45 550-1 7.55% 14 30 499-1 5.66% 15 33 410-1 7.43% 16 21 309 - - 6.36% 17 22 259-2 7.77% 18 15 298 2 1 4.75% 19 11 403 - - 2.66% 20 15 181 - - 7.65% 21 27 207-2 11.44% 22 22 225 - - 8.91% * Bonus point only application are not included in counts. 35

Bonus Points Non-Resident Trophy Success Points Tags Unsuccessful* Rejected Withdrawn % Success 0 209 3,755 3 15 5.25% 1 47 2,319-4 1.98% 2 25 2,140 1 2 1.15% 3 36 1,893 1 5 1.86% 4 40 1,496-2 2.60% 5 46 1,443-2 3.09% 6 37 1,586-4 2.27% 7 49 1,336-2 3.53% 8 43 1,138-5 3.63% 9 32 981-3 3.15% 10 43 1,015-4 4.05% * Bonus point only application are not included in counts. 36

Bonus Points Non-Resident Trophy Success (continued) Points Tags Unsuccessful* Rejected Withdrawn % Success 11 35 971-5 3.46% 12 44 916-1 4.58% 13 18 394-1 4.36% 14 11 368-2 2.89% 15 17 280-2 5.69% 16 8 247-4 3.09% 17 2 142 - - 1.39% 18 4 139-1 2.78% 19 2 98-1 1.98% 20 1 66 - - 1.49% 21 5 66-1 6.94% 22 2 74 - - 2.63% * Bonus point only application are not included in counts. 37

Applications For Bonus Points 2012 2013 2014 Hunt Description Res NR Res NR Res NR 1101 Antlerless Mule Deer Depredation 2-2 - - - 1107 Either Sex Deer Junior Hunt 40-15 - 24-1331 Buck Deer Any Legal Weapon 1,530 4,457 1,647 5,069 1,753 5,268 1181 Doe Deer 25-17 - 15-2151 Antelope 1,843 3,161 2,120 3,489 2,118 3,899 2181 Antelope Horns Shorter Than Ears 74-80 - 97-3151 Desert Bighorn 2,305 2,454 2,628 2,635 2,888 2,763 3181 Desert Bighorn Ewe - - - - 12-4102 Bull Elk Depredation Hunt 85-74 - - - 38

Applications For Bonus Points 2012 2013 2014 Hunt Description Res NR Res NR Res NR 4107 Antlerless Elk Depredation Hunt - - 5 - - - 4111 Cow Elk Hunt 485-523 - 822-4151 Bull Elk Any Legal Weapon 3,103 4,594 3,297 4,844 4,003 5,161 6151 Black Bear 411 157 511 197 671 268 7151 Rocky Mountain Goat 1,843 1,549 2,063-2,130-8151 California Bighorn 2,065 2,263 2,337 2,449 2,501 2,548 8181 California Bighorn Ewe - - - - 12-9151 Rocky Mountain Bighorn 2,530-2,768-2,817 - Totals. 16,341 18,635 18,087 18,782 19,863 19,907 39

Big Game Draws Web Applications Applications submitted in the bonus point only period Year Count Of Applications 2011* 2,641 2012 3,248 2013 2,158 2014 2,826 * Applications submitted after 5:00 PM of the deadline day were counted. Beginning in 2012, transaction start times were recorded with the applications. This enables the exact number of applications submitted in the bonus point period to be positively identified. 40

Resident Bonus Points Held By Species Post Draw Hunt Description 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Antlered Mule Deer (1331, 1341, 1371) 15,486 6,347 2,277 1,080 586 317 133 90 47 37 16 14 14 7 4 Res Antlerless Mule Deer (1181) 281 6 1 1 2 Res Junior Mule Deer (1107) 650 103 11 1 Antlerless Mule Deer Depredation (1101) 184 26 1 2 1 1 Res Antelope Horns Longer (2151, 2161) 7,555 4,369 2,680 1,607 876 531 239 136 90 64 29 21 10 7 4 Res Antelope Horns Shorter (2181) 1,882 511 145 29 5 2 1 Res Antelope Depredation (2101) 88 7 1 Res Antlered Elk (4151, 4156, 4161) 7,204 3,565 2,348 1,767 1,281 943 721 520 403 301 202 150 96 55 39 Res Antlerless Elk (4111, 4176, 4181) Res Elk Depredation (4102) 6,945 1,492 381 108 32 23 6 5 5 5 2 1 626 172 92 77 47 27 15 9 2 2 1 Res Spike Elk (4651) 513 Res Black Bear (6151) 1,419 886 766 545 Res Nelson Bighorn (3151) 2,685 1,608 1,196 958 803 770 638 633 611 509 453 372 321 203 177 Res Nelson Ewe (3181) 90 Res California Bighorn (8151) 1,807 1,076 860 727 573 595 513 548 494 446 399 408 375 228 190 Res California Ewe (8181) 53 Res Rocky Mountain Bighorn (9151) 1,586 853 624 510 498 539 485 470 428 451 376 360 295 175 193 Res Mountain Goat (7151) 1,274 763 589 501 510 490 408 434 396 379 371 343 287 157 123 Res Wild Turkey (0131) 945 391 235 189 121 92 42 13 7 2 1 1 1 1 Res Wild Turkey (0135) 1 41

Resident Bonus Points Held By Species Post Draw Hunt Description 16 17 18 19 20 21 22 23 Antlered Mule Deer (1331, 1341, 1371) 1 Res Antlerless Mule Deer (1181) Res Junior Mule Deer (1107) Antlerless Mule Deer Depredation (1101) Res Antelope Horns Longer (2151, 2161) 2 1 Res Antelope Horns Shorter (2181) Res Antelope Depredation (2101) Res Antlered Elk (4151, 4156, 4161) 28 22 21 18 12 16 11 9 Res Antlerless Elk (4111, 4176, 4181) Res Elk Depredation (4102) Res Spike Elk (4651) Res Black Bear (6151) Res Nelson Bighorn (3151) 124 87 72 71 56 39 34 33 Res Nelson Ewe (3181) Res California Bighorn (8151) 154 149 117 107 112 101 124 126 Res California Ewe (8181) Res Rocky Mountain Bighorn (9151) 152 101 138 169 237 Res Mountain Goat (7151) 112 83 61 63 74 83 90 87 Res Wild Turkey (0131) Res Wild Turkey (0135) 42

NR Bonus Points Held By Species Post Draw Hunt Description 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Antlered Mule Deer (1331, 1341, 1371) 3,918 2,542 1,792 1,497 1,155 1,054 1,046 844 667 481 379 319 313 182 96 NR Antelope Horns Longer (2251, 2261) 1,729 1,241 987 861 655 624 588 458 342 262 218 166 133 47 39 NR Nelson Bighorn (3251) 1,757 1,213 1,044 894 774 730 828 664 565 500 516 483 467 199 189 NR California Bighorn (8251) 1,543 1,045 913 820 716 698 741 598 532 506 462 431 422 172 145 NR Antlered Elk (4251, 4256, 4261) 2,371 1,477 1,351 1,122 950 895 960 772 709 522 550 445 369 182 175 NR Black Bear (6251) 235 133 114 23 NR Mountain Goat (7251) 730 555 589 476 482 415 360 381 401 569 5 4 1 1 3 NR Wild Turkey (0132) 8 6 3 3 1 1 1 NR Antlerless Elk (4211, 4276, 4281) 472 59 2 NR Rocky Mountain Bighorn (9251) 1,253 1,104 1,004 1,236 1,978 11 9 10 8 10 4 3 4 9 5 43

NR Bonus Points Held By Species Post Draw Hunt Description 16 17 18 19 20 21 22 23 Antlered Mule Deer (1331, 1341, 1371) 88 35 12 18 8 2 2 1 NR Antelope Horns Longer (2251, 2261) 26 17 12 3 3 1 NR Nelson Bighorn (3251) 157 128 92 96 74 66 65 70 NR California Bighorn (8251) 99 108 44 49 24 2 6 7 NR Antlered Elk (4251, 4256, 4261) 112 61 35 34 22 8 7 2 NR Black Bear (6251) NR Mountain Goat (7251) 3 3 3 3 1 2 NR Wild Turkey (0132) NR Antlerless Elk (4211, 4276, 4281) NR Rocky Mountain Bighorn (9251) 2 44

Multiple Species Applications 2014 Multiple Tags for A Hunter Regardless of Hunt Number Without PIW With PIW Of Tags Clients Tags Clients Tags Five (5) 3 15 3 15 Four (4) 104 416 104 416 Three (3) 1,047 3,141 1,051 3,153 Two (2) 6,082 12,164 6,091 12,182 One (1) 19,025 19,025 19,029 19,029 Zero (0) 34,820 0 34,803 0 Total 61,081 34,761 61,081 34,795 46

Multiple Species Applications Trophy Hunts 2014 Multiple Trophy* Tags for A Hunter Multiple Without PIW With PIW Tags Clients Tags Clients Tags Four (4) 0 0 0 0 Three (3) 4 12 4 12 Two (2) 309 618 310 620 One (1) 4,730 4,730 4,737 4,737 Zero (0) 35,673 0 35,665 0 Total 40,716 5,360 40,716 5,369 * This Trophy designation doesn t include Deer, Horns Shorter than Ears Antelope and Cow Elk Hunts 47

Big Game Draws Web Applications 2014 Dream Tag Chances By Species Species NWDS NR Guided Spring Turkey Big Game Big Game Remaining Swan Total Revenue Nelson 7,443 27 49 10,830 214 4 18,567 $92,835 Elk 5,139 21 68 8,979 442 4 14,653 $73,265 Deer 4,564 24 27 6,825 290 6 11,736 $58,680 California 4,993 28 34 8,081 176 14 13,326 $66,630 Antelope 1,550 6 18 1,875 148 4 3,601 $18,005 Total: 23,689 106 196 36,590 1,270 32 61,883 $309,415 49

Big Game Draws Web Applications Resource Enhancement Stamps Year NWDS NR Guided Spring Turkey Big Game Big Game Remaining Swan First Come First Served Total Revenue 2013 1,545 6 37 2,995 91 0 2 4,676 $46,760 2014 1,498 8 36 2,995 118 1 4 4,660 $46,600 50

Client Demographics - Residency 2014 Applicant Residency: 42,904 Residents (70.2%) 18,177 Non-Residents (29.8%) 61,081 Total 52

Applicants Resident vs. Non Resident Percentages 53

Client Demographics - Residency 2014 Nevada Residents By County of Address State Address County Client Population Population Nevada Carson City 1,131 54,080 2.09% Nevada Churchill 1,594 24,063 6.62% Nevada Clark 11,199 2,027,868 0.55% Nevada Douglas 1,856 47,118 3.94% Nevada Elko 6,022 52,384 11.50% Nevada Esmeralda 45 832 5.41% Nevada Eureka 361 2,076 17.39% Nevada Humboldt 1,765 17,363 10.17% Nevada Lander 862 6,032 14.29% Nevada Lincoln 809 5,245 15.42% Nevada Lyon 2,331 51,557 4.52% Nevada Mineral 219 4,614 4.75% Nevada Nye 1,085 42,297 2.57% Nevada Pershing 465 6,877 6.76% Nevada Storey 233 3,942 5.91% Nevada Washoe 10,950 433,731 2.52% Nevada White Pine 1,384 10,057 13.76% Nevada Unknown 570 n/a n/a 54

Client Demographics - Residency 2014 Nevada Web Applications by County Clients applying on both Web and Paper 55 Clients applying on Paper Clients applying on Web Percent of clients applying on Web State County NV Unknown 0 19 550 96.66% NV Carson City 3 46 1083 95.94% NV Churchill 5 73 1515 95.42% NV Clark 30 305 10843 97.27% NV Douglas 1 45 1807 97.57% NV Elko 1 84 5934 98.60% NV Esmeralda 0 2 43 95.56% NV Eureka 1 7 353 98.06% NV Humboldt 1 26 1736 98.53% NV Lander 0 13 848 98.49% NV Lincoln 1 17 794 97.91% NV Lyon 6 92 2228 96.04% NV Mineral 2 12 205 94.52% NV Nye 0 30 1052 97.23% NV Pershing 0 11 454 97.63% NV Storey 1 7 225 97.00% NV Washoe 21 279 10638 97.45% NV White Pine 0 55 1326 96.02% Other 10 373 17874 97.96%

Big Game Draws Client Application Patterns Do clients apply every year? Applied Applied Applied Applied Total Prior to 2012 2012 2013 2014 Clients No No No Yes 6,099 No No Yes No 2,032 No No Yes Yes 3,769 No Yes No No 1,436 No Yes No Yes 406 No Yes Yes No 801 No Yes Yes Yes 2,746 Yes No No No 151,833 Yes No No Yes 3,343 Yes No Yes No 3,100 Yes No Yes Yes 4,233 Yes Yes No No 5,863 Yes Yes No Yes 3,211 Yes Yes Yes No 5,428 Yes Yes Yes Yes 37,383 56

Client Demographics - Residency 2014 Applications By State of Address State Sportsmen Population California 7,177 38,332,521 Utah 1,966 2,900,872 Oregon 1,275 3,930,065 Idaho 766 1,612,136 Washington 705 6,971,406 Texas 689 36,448,193 Arizona 611 6,626,624 Colorado 477 5,268,367 Montana 402 1,015,165 Wyoming 335 582,658 Wisconsin 324 5,742,713 All Others 3,530 206,698,119 Grand Total 18,257 316,128,839 57

Big Game Draws Client Demographics 2014 Applicant Age: Residents 2010 2011 2012 2013 2014 Youngest 12 12 12 12 12 Oldest 95 95 96 94 98 Median Age 42+9m 43+0m 43+0m 42+8m 42+3m Non Residents 2010 2011 2012 2013 2014 Youngest 12 12 12 12 12 Oldest 91 92 90 91 91 Median Age 49+5m 49+5m 49+5m 49+3m 49+2m 58

2014 Returned Tags 1,142 as of 10/21 Hunt Description Credit Card Any Declines Military Reason Deceased Medical Total RESIDENT WILD TURKEY HUNT 0131 2 2 RESIDENT JUNIOR HUNT 1107 10 1 11 RESIDENT ANTLERLESS MULE DEER HUNT 1181 7 11 1 19 NONRES MULE DEER RESTRICTED GUIDED HUNT 1235 26 26 MULE DEER ANTLERED HUNT 1331 26 1 288 3 55 373 MULE DEER LONGBOW ANTLERED HUNT 1341 13 69 18 100 MULE DEER ANTLERED MUZZLELOADER HUNT 1371 2 39 5 46 RESIDENT ANTELOPE HORNS LONGER THAN EARS 2151 5 1 108 1 18 133 RES ANTELOPE HORN LONG THAN EARS LONGBOW 2161 38 7 45 RES ANTELOPE HORN LONG THAN EARS MUZZLE 2171 2 2 RESIDENT ANTELOPE HORNS SHORTER THAN EARS 2181 1 9 2 12 NONRES ANTELOPE HORNS LONGER THAN EARS 2251 1 24 6 31 NR ANTELOPE HORN LONG THAN EARS LONGBOW 2261 6 4 10 RESIDENT NELSON BIGHORN SHEEP HUNT 3151 2 2 RESIDENT NELSON BIGHORN SHEEP EWE HUNT 3181 1 2 1 1 5 RESIDENT ANTLERED ELK DEPREDATION HUNT 4102 1 7 1 9 RES ELK DEPREDATION ANTLERLESS HUNT 4107 3 5 2 10 60

2014 Returned Tags 1,142 as of 10/21 Hunt Description Credit Card Any Declines Military Reason Deceased Medical Total RESIDENT ANTLERLESS ELK LONGBOW HUNT 4111 11 2 9 22 RESIDENT ANTLERED ELK HUNT 4151 3 31 1 16 51 RESIDENT ANTLERED ELK MUZZLELOADER HUNT 4156 16 5 21 RESIDENT ANTLERED ELK LONGBOW HUNT 4161 1 14 5 20 RESIDENT ANTLERLESS ELK MUZZLELOADER HUNT 4176 8 7 15 RESIDENT ANTLERLESS ELK HUNT 4181 8 1 40 3 32 84 NONRESIDENT ANTLERED ELK HUNT 4251 7 6 13 NONRESIDENT ANTLERED ELK MUZZLELOADER HUNT 4256 2 2 NONRESIDENT ANTLERED ELK LONGBOW HUNT 4261 2 2 NONRESIDENT ANTLERLESS ELK HUNT 4281 7 1 4 12 ANTLERLESS ELK MANAGEMENT LONGBOW HUNT 4411 1 1 3 5 ANTLERLESS ELK MANAGEMENT MUZZLELOADER 4476 1 1 2 ANTLERLESS ELK MANAGEMENT HUNT 4481 12 1 21 10 44 RESIDENT SPIKE ELK LONGBOW HUNT 4641 1 1 RESIDENT SPIKE ELK HUNT 4651 1 1 2 4 RESIDENT BLACK BEAR HUNT 6151 1 4 1 5 NONRESIDENT BLACK BEAR HUNT 6251 1 1 61

2014 Returned Tags 1,142 as of 10/21 (Continued) Hunt Description Credit Card Any Declines Military Reason Deceased Medical Total RESIDENT CALIFORNIA BIGHORN SHEEP HUNT 8151 2 2 RESIDENT CALIFORNIA BIGHORN SHEEP EWE HUNT 8181 1 1 Total 103 4 801 12 222 1,142 62

2014 Reallocated Tags 418 as of 10/21 Hunt Description Count RESIDENT WILD TURKEY HUNT 0131 1 RESIDENT JUNIOR HUNT 1107 6 NONRES MULE DEER RESTRICTED GUIDED HUNT 1235 5 MULE DEER ANTLERED HUNT 1331 169 MULE DEER LONGBOW ANTLERED HUNT 1341 23 MULE DEER ANTLERED MUZZLELOADER HUNT 1371 17 RESIDENT ANTELOPE HORNS LONGER THAN EARS HUNT 2151 34 RES ANTELOPE HORN LONG THAN EARS LONGBOW HUNT 2161 14 RES ANTELOPE HORN LONG THAN EARS MUZZLE HUNT 2171 1 RESIDENT ANTELOPE HORNS SHORTER THAN EARSHUNT 2181 3 NONRES ANTELOPE HORNS LONGER THAN EARS HUNT 2251 11 NR ANTELOPE HORN LONG THAN EARS LONGBOW HUNT 2261 2 RESIDENT NELSON BIGHORN SHEEP HUNT 3151 2 RESIDENT NELSON BIGHORN SHEEP EWE HUNT 3181 4 63

2014 Reallocated Tags 418 as of 10/21 (Continued) Hunt Description Count RESIDENT ANTLERED ELK DEPREDATION HUNT 4102 4 RES ELK DEPREDATION ANTLERLESS HUNT 4107 4 RESIDENT ANTLERLESS ELK LONGBOW HUNT 4111 4 RESIDENT ANTLERED ELK HUNT 4151 39 RESIDENT ANTLERED ELK MUZZLELOADER HUNT 4156 12 RESIDENT ANTLERED ELK LONGBOW HUNT 4161 8 RESIDENT ANTLERLESS ELK MUZZLELOADER HUNT 4176 4 RESIDENT ANTLERLESS ELK HUNT 4181 29 NONRESIDENT ANTLERED ELK HUNT 4251 10 NONRESIDENT ANTLERED ELK LONGBOW HUNT 4261 1 NONRESIDENT ANTLERLESS ELK HUNT 4281 7 RESIDENT SPIKE ELK LONGBOW HUNT 4641 1 RESIDENT SPIKE ELK HUNT 4651 2 RESIDENT CALIFORNIA BIGHORN SHEEP EWE HUNT 8181 1 Total: 418 64

Big Game Draws Returned Tags Any Reason Tag Return By Tags Held Number Tags Held By Client of Tags Returned by Client 1 2 3 4 5 1 398 196 69 15 2 39 18 2 1 3 1 4 Total: 398 235 88 17 1 65

Hunt Interim: 2014 Big Game Draw Report Big Game Draws Returned Tags Points Held By Client At Time Of Draw Any Reason Tag Return By Hunt and Points 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 0131 1 1 1107 1 1181 11 1235 14 2 1 2 1 3 1 1 1331 60 41 35 38 26 18 28 16 8 2 5 4 3 2 2 1341 26 12 4 6 4 3 3 5 2 1 3 1371 5 4 6 9 5 4 3 1 2 2151 11 13 19 20 22 11 4 4 1 1 1 1 2161 5 10 5 8 4 3 2 1 2171 1 1 2181 2 4 2 1 2251 1 2 3 3 2 2 2 4 2 2 1 2261 1 2 3 3151 1 1 3181 2 4102 1 1 2 1 1 1 4107 5 4111 9 2 66

Hunt Interim: 2014 Big Game Draw Report Big Game Draws Returned Tags Points Held By Client At Time Of Draw Any Reason Tag Return By Hunt and Points 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 4151 1 3 2 2 10 5 3 1 1 1 2 4156 1 1 1 2 2 1 3 2 1 1 1 4161 1 2 1 3 1 2 2 1 1 4176 5 1 1 1 4181 20 8 8 2 1 1 4251 1 3 1 2 4256 2 4281 1 4411 1 4476 1 4481 21 4641 1 4651 1 6151 1 2 1 6251 1 8151 1 1 8181 1 67

Our Problems and Solutions 69

Our Problems and Solutions Problem Summary Error Scope 1 Client correspondence error 1 Client 2 Big Game application deadline slowness complaints 58 Clients 3 Big Game results HTML error 89 Apps 4 Correction FAX not processed 1 Client 5 Client rejected from Big Game after records were merged #1 1 Client 6 Client rejected from Big Game after records were merged #2 1 Client 7 Clients that owned a license and then purchased a Resource Enhancement 11 Clients stamp in the draw received additional copies of their license 8 Clients allowed to pay for tag without a license 3 Clients 9 Reallocation Error 1 Client 10 Duplicate lion tags issued 1 Client 11 Client given bad deadline for returning tags 2 Clients 12 Client received $90 in excess refunds 1 Client 70

Our Problems and Solutions 1) Client correspondence error: Problem: During the course of answering a Hunt Application Office email a client version email confirmation of a 2014 Big Game application was attached to an unrelated client s email response in error. Scope: 1 Clients Cause: Admin error Short Term Resolution: No action taken Long Term Resolution: No action taken 71

Our Problems and Solutions 2) Big Game application deadline slowness complaints: Problem: During portions of the last two days of the full application period, clients experienced unacceptable web site performance. Scope: Approximately 34 complaints representing approximately 58 clients. Cause: Network firewall was overwhelmed by the volume of traffic generated by clients. Short Term: Each client that reported experiencing problems while entering applications was contacted up to five times and given the opportunity to submit applications for themselves or their party members after the deadline. Long Term Resolution: 1) Testing developed to reproduce the symptoms seen at the close of Big Game 2) Upgraded server cabling to Cat 6A Shielded cables 3) Purchased a MUCH larger firewall to replace the existing unit. 72

Our Problems and Solutions 3) Big Game results HTML error: Problem: Applicants for Ewe and Spike Elk bonus points were reported as being unsuccessful rather than earning a bonus point. Scope: 89 applications Cause: Programming oversight Short Term Resolution: None Taken Long Term Resolution: Programming corrected 73

Our Problems and Solutions 4) Correction FAX not processed: Problem: Not all corrections of a FAX submitted by a client were processed. Scope: 1 client Cause: Admin oversight Short Term Resolution: Client s application re-evaluated based on corrections. Long Term Resolution: FAX correction procedures updated. 74

Our Problems and Solutions 5) Client rejected from Big Game after records were merged #1: Problem: Client purchased an OTC tag without his SSN. Afterward, he attempted to file a harvest report and pay a late fee using his SSN. (The operator could not locate his record and he did not report) Later again, he applied to hunt using his SSN. That application was rejected when his client records were merged. Scope: Cause: 1 client Operator failed to search for client with anything but SSN. Short Term Resolution: Client contacted and given the opportunity to complete his harvest report and pay the late penalty. Long Term Resolution: Operator counseled. 75

Our Problems and Solutions 6) Client rejected from Big Game after records were merged #2: Problem: While merging the separate records for a client the record of the client paying a late report fee was lost. As a result, the client was incorrectly rejected. Scope: Cause: 1 Client, 2 applications Programming bug. Short Term Resolution: Client application re-evaluated to determine if he would have drawn Long Term Resolution: Programming corrected 76

Our Problems and Solutions 7) Clients that owned a license and then purchased a Resource Enhancement stamp in the draw received additional copies of their license Problem: Licenses reprinted instead of printing a resource enhancement stamp. Scope: 11 clients Cause: Operator error Short Term Resolution: RES documents printed and mailed to clients Long Term Resolution: Operator counseled 77

Our Problems and Solutions 8) Clients allowed to pay for tag without a license: Problem: Client drew a 4107 and a 1181 in the draw. He opted to purchase a license only if successful. Two charges were created for the client. One for the 1181 tag and one for the 4107 tag and his license. The charge for the 1181 was approved and the charge for the 4107 and licenses was declined. Client received the 1181 tag and his 4107 tag and licenses were made void. Scope: 3 clients Cause: Admin oversight Short Term Resolution: Clients contacted and allowed to purchase a license. Long Term Resolution: Procedures changed when voiding licenses that are credit card declined. 78

Our Problems and Solutions 9) Reallocation Error: Problem: In guided reallocation the credit card charge process picked up the fees for man #1 and man #2 in a party when it should only have sent charges for man #2. Client was overcharged $442.00 Scope: 1 Client Cause: Reallocation programming oversight Short Term Resolution: Client contacted and charges were refunded Long Term Resolution: Programming updated. 79

Our Problems and Solutions 10) Duplicate lion tags issued: Problem: Client purchasing a lion tag received two tags. Scope: 1 Client Cause: Programming error? Short Term Resolution: Client contacted and second tag was returned Long Term Resolution: Still under investigation 80

Our Problems and Solutions 11) Client given bad deadline for returning tags: Problem: Client contacted SCI for the deadline for returning a tag. Operator provided bad information and tag was not received in time for points to be reinstated. Scope: 2 Clients Cause: Operator error Short Term Resolution: Clients points were reinstated Long Term Resolution: Operators counseled 81

Our Problems and Solutions 12) Client received $90 in excess refunds: Problem: A client that should have received a $120 and a $30 refund received two $120 refunds instead. Scope: 1 Client Cause: Operator Error Short Term Resolution: Client contacted and fees re-collected. Long Term Resolution: Operator training 82

Agenda Our Agenda 2013 Draw - Interim Stats Big Game Applications PIW Applications Silver State Bear Applications Junior Hunt Applications Bonus Points Multiple Species Applications Dream Tags Client Demographics Return Tags Our Problems and Solutions Accomplishments 83

Accomplishments Accomplishments Installed a 15 ton dedicated cooling system to cool the server room Installed a 185 kw emergency diesel generator Replaced server room cabling with Shielded Cat6A cabling Installed a new firewall that is roughly 5 times greater in capacity than the pervious unit Replaced our Verizon DS3 internet service (45MB) with a Charter (100MB) service Upgraded our Sprint internet service from a 2XT1 (3MB) service to a DS3 (45 MB) service. 84

Nevada Wildlife Commission. Interim: 2014 Big Game Draw Report by Systems Consultants Reno, Nevada November 15, 2014