Nevada Wildlife Commission Interim: 2015 Big Game Draw Report by Systems Consultants Reno, Nevada November 14, 2015 1
Agenda Our Agenda 2015 Draw - Interim Stats Big Game Applications PIW Applications Silver State Bear Applications Junior Hunt Applications Bonus Points Multiple Species Applications Dream Tags Client Demographics Return Tags Our Problems and Solutions Accomplishments 2
Agenda Our Agenda 2015 Draw - Interim Stats Big Game Applications PIW Applications Silver State Bear Applications Junior Hunt Applications Bonus Points Multiple Species Applications Dream Tags Client Demographics Return Tags Our Problems and Solutions Accomplishments 3
Big Game Draws 2015 Interim Results Spring Turkey NR Guided Main Draw Remaining Draw Deadline Date 2/3/2015 3/13/2015 4/20/2015 6/29/2015 Total Applications 1,246 1,086 207,201 3,888 Total PIW n/a n/a 18,289 n/a Total Silver State n/a n/a 13,740 n/a Reject Letters n/a n/a 354 n/a Final Rejects 0 21 78 10 Paid In $20,393 $305,201 $6,783,695 $202,119 Refunds $0 $42,865 $2,049,702 $2,062 OGT Donations $87 $113 $14,959 $236 Predator Donations $64 $132 $10,223 $118 Tag Fees $1,990 $108,110 $2,957,096 $120,129 PIW Tag Fees n/a n/a $2,160 n/a Silver State Tag Fees n/a n/a $1,620 n/a Depredation Fees n/a n/a $271,370 $4,660 Application Fees $12,460 $10,860 $2,071,990 $38,880 Silver State App Fees n/a n/a $274,800 n/a Predator Mgmt Fees $3,381 $3,255 $536,745 $11,646 Tags Issued 95 357 33,348 2,476 Res Tag Licenses Sold 4 n/a 3,276 286 Res Std Alone Licenses Sold 22 n/a 16,867 146 NR Tag Licenses Sold 0 137 222 35 NR Std Alone Licenses Sold 2 836 15,687 24 PIW Donations n/a n/a $148,200 n/a Lion Tags Sold n/a 10 3,641 144 4
Spring Turkey Draw - 2015 Interim Results 5
Non Resident Guided Draw - 2015 Interim Results 6
Big Game Draw - 2015 Interim Results 7
13,000 more applications from 2,900 more Clients Year Clients Apps Apps per Client 2006 52,360 133,742 2.55 2007 52,878 141,049 2.67 2008 53,690 146,870 2.74 2009 54,354 151,839 2.79 2010 54,923 150,819 2.75 2011 55,828 156,658 2.81 2012 57,249 164,238 2.87 2013 59,424 170,206 2.86 2014 61,081 193,920 3.17 2015 63,948 207,201 3.24 8
Big Game Application Errors 2009 2010 2011 2012 2013 2014 2015 Error Errors Errors Errors Errors Errors Errors Errors No Valid Hunter Choice 36 40 21 30 32 24 25 Money Short 52 65 38 36 44 25 28 Multiple Applications/Species 85 93 16 2 4 3 8 Late Application 62 60 29 44 37 25 11 Returned Check 2 1 1 0 5 0 2 No Proof of Hunter Education 4 6 2 2 2 3 5 Invalid License Class or Number 13 7 17 13 11 8 6 No Signature 8 5 2 4 10 5 2 Did Not Return Questionaire 7 26 10 5 12 12 5 Invalid Date of Birth 0 0 0 0 0 0 0 Applicant Not 12 Years Old 1 8 0 0 0 5 0 Ineligible for Hunt 23 18 10 18 14 8 12 Age Inappropriate for Hunt 3 2 1 0 1 1 0 Hunter Safety Citation Exists 0 0 0 0 0 0 0 Invalid License Year 0 0 0 0 0 0 0 No State Provided 0 0 0 0 0 1 0 No Hunter Choice 0 0 0 0 0 0 0 No Name Provided 0 0 0 0 0 0 0 No City Provided 0 0 0 1 0 0 0 Hunting License Revoked 1 1 0 5 0 1 0 No Guardian Signature 1 1 0 0 0 0 0 9
Big Game Draw - 2015 Interim Results 10
Agenda Our Agenda 2015 Draw - Interim Stats Big Game Applications PIW Applications Silver State Bear Applications Junior Hunt Applications Bonus Points Multiple Species Applications Dream Tags Client Demographics Return Tags Our Problems and Solutions Accomplishments 11
Big Game Draws Web Applications ------------ 2015 Big Game -------------- Web Paper Total Source Clients Appls Appls Appls Web Only 62,560 204,491-204,491 Paper Only 1,324-2,466 2,466 Both 64 134 110 244 Total 63,948 204,625 2,576 207,201 12
Big Game Draws Web Applications ------------ 2015 Big Game -------------- Web Paper Total Source Clients Appls Appls Appls Web Only 97.83% 98.69% 0.00% 98.69% Paper Only 2.07% 0.00% 1.19% 1.19% Both 0.10% 0.06% 0.05% 0.12% Total 100.00% 98.76% 1.45% 100.00% 13
2015 Big Game Applications Web vs. Paper Counts 14
2015 Big Game Applications Web vs. Paper Percent 15
Big Game Draws Web Applications Non Resident License Sales NR License Type 2012 2013 2014 2015 Tag Licenses $46,319 $39,041 $38,274 $31,942 Standalone Licenses $2,013,751 $2,065,714 $2,085,726 $2,284,703 Totals $2,060,070 $2,104,755 $2,124,000 $2,316,645 16
Big Game Draws Web Applications Resident License Sales Res License Type 2012 2013 2014 2015 Tag Licenses $86,160 $89,554 $104,565 $100,266 Standalone Licenses $720,249 $741,118 $771,612 $821,138 Totals $806,409 $830,672 $876,177 $921,404 17
Mountain Lion Tag Demand Mountain lion tags were offered through the draw application process for the first time in 2008 Draw 2012 2013 2014 2015 Big Game Draw 3,070 3,297 3,516 3639 Remaining Tag Draw 82 100 96 142 Total 3,166 3,397 3,612 3,781 18
Agenda Our Agenda 2015 Draw - Interim Stats Big Game Applications PIW Applications Silver State Bear Applications Junior Hunt Applications Bonus Points Multiple Species Applications Dream Tags Client Demographics Return Tags Our Problems and Solutions Accomplishments 19
Big Game Draws PIW Applications 20
Big Game Draws PIW Applications PIW Applications: Prior to 2001 Fees were: Deer $20 Big Game ½ Tag Fee Changed in 2001: $10 for all species 21
Big Game Draws PIW Applications PIW Applications By Year 22
Big Game Draws PIW Applications PIW applications: 2011 18,937 2012 18,412 2013 17,663 2014 18,021 2015 18,289 PIW revenues: 2011 $158,190 2012 $141,260 2013 $136,980 2014 $141,770 2015 $148,200 23
Agenda Our Agenda 2015 Draw - Interim Stats Big Game Applications PIW Applications Silver State Bear Applications Junior Hunt Applications Bonus Points Multiple Species Applications Dream Tags Client Demographics Return Tags Our Problems and Solutions Accomplishments 24
Big Game Draws Web Applications Silver State Applications Hunt Description 2013 2014 2015 2015 Applicants Ineligible For Regular Hunt Mule Deer 3,107 3,123 3,843 NA Antelope 1,256 1,179 1,570 428 Nelson 2,950 3,380 3,998 435 Elk 3,514 3,542 4,329 1,365 Total 10,827 11,224 13,740 2,228 25
Big Game Draws Web Applications Silver State Applications Species Apps % all SS % with app* Amount Pred Fee Depr Fee Total Elk 4,329 31.51% 6.77% $86,580.00 $12,987.00 $21,645.00 $121,212.00 Deer 3,843 27.97% 6.01% $76,860.00 $11,529.00 NA $88,389.00 Antelope 1,570 11.43% 2.46% $31,400.0 $4,710.00 NA $36,110.00 Nelson 3,998 29.10% 6.77% $79,960.00 $11,944.00 NA $91,954.00 Total 13,740 $274,800.00 $41,220.00 $21,645.00 $337,665.00 * Total applications for a Silver State Species / Total applicants applying in Big Game application period 26
Big Game Draws Web Applications Silver State Applications vs. Heritage Max Heritage 2015 Heritage 2015 Increase Species Year Amount Amount Silver State Over Max Elk 2014 $125,000.00 $100,000.00 $121,212.00 -$3,788.00 Deer 2015 $105,000.00 $105,000.00 $88,389.00 -$16,611.00 Antelope 2011 $16,000.00 $9,000.00 $36,110.00 $20,110.00 Nelson 2010 $135,000.00 $120,000.00 $91,954.00 -$43,046.00 TOTALS $381,000.00 $334,000.00 $337,665.00 -$43,335.00 27
Big Game Draws Web Applications Silver State Applications By Client Number of Silver State Applications 2011 Clients 2012 Clients 2013 Clients 2014 Clients 2015 Clients One Species 3,250 2,567 2,329 2,372 2,589 Two Species 2,332 1,610 1,292 1,359 1,516 Three Species 2,035 1,062 918 1,018 1,269 Four Species NA 857 790 770 1,078 28
Agenda Our Agenda 2015 Draw - Interim Stats Big Game Applications PIW Applications Silver State Bear Applications Junior Hunt Applications Bonus Points Multiple Species Applications Dream Tags Client Demographics Return Tags Our Problems and Solutions Accomplishments 29
Bear Hunt Applications 30
Agenda Our Agenda 2015 Draw - Interim Stats Big Game Applications PIW Applications Silver State Bear Applications Junior Hunt Applications Bonus Points Multiple Species Applications Dream Tags Client Demographics Return Tags Our Problems and Solutions Accomplishments 31
Junior Hunt Applications 32
Agenda Our Agenda 2015 Draw - Interim Stats Big Game Applications PIW Applications Silver State Bear Applications Junior Hunt Applications Bonus Points Multiple Species Applications Dream Tags Client Demographics Return Tags Our Problems and Solutions Accomplishments 33
Bonus Points Resident Trophy Success Points Tags Unsuccessful* Rejected Withdrawn % Success 0 1,147 12,813 7 23 8.20% 1 573 7,677-13 6.93% 2 629 5,422-8 10.38% 3 723 3,910 2 10 15.57% 4 691 2,857 1 7 19.43% 5 505 1,871-3 21.23% 6 416 1,531-5 21.31% 7 251 1,278 1-16.41% 8 198 1,206-2 14.08% 9 156 1,098-1 12.43% 10 122 1,096-4 9.98% 11 101 1,006-1 9.12% * Bonus point only application are not included in counts. 34
Bonus Points Resident Trophy Success (continued) Points Tags Unsuccessful* Rejected Withdrawn % Success 12 79 965-3 7.55% 13 47 865-3 5.14% 14 40 505-2 7.31% 15 33 450 - - 6.83% 16 20 368 - - 5.15% 17 14 273-2 4.84% 18 17 242-1 6.54% 19 12 254-1 4.49% 20 7 360-1 1.90% 21 12 166-1 6.70% 22 12 193-2 5.80% 23 12 203-2 5.53% * Bonus point only application are not included in counts. 35
Bonus Points Non-Resident Trophy Success Points Tags Unsuccessful* Rejected Withdrawn % Success 0 246 4109 23 21 5.59% 1 82 2543 0 3 3.12% 2 28 2067 2 3 1.33% 3 34 2012 0 5 1.66% 4 40 1804 0 4 2.16% 5 43 1470 0 4 2.83% 6 37 1376 0 4 2.61% 7 43 1526 0 8 2.73% 8 42 1296 0 2 3.13% 9 37 1100 0 4 3.24% 10 35 967 0 3 3.48% 11 35 990 0 4 3.40% * Bonus point only application are not included in counts. 36
Bonus Points Non-Resident Trophy Success (continued) Points Tags Unsuccessful* Rejected Withdrawn % Success 12 33 908 0 2 3.50% 13 33 907 0 0 3.51% 14 10 392 0 1 2.48% 15 16 364 0 1 4.20% 16 17 269 0 3 5.88% 17 7 236 0 2 2.86% 18 6 137 0 0 4.20% 19 5 146 0 1 3.29% 20 5 92 0 2 5.05% 21 1 63 0 0 1.56% 22 1 64 0 0 1.54% 23 1 72 0 1 1.35% * Bonus point only application are not included in counts. 37
Applications For Bonus Points 2013 2014 2015 Hunt Description Res NR Res NR Res NR 1101 Antlerless Mule Deer Depredation 2 - - - - - 1107 Either Sex Deer Junior Hunt 15-24 - 22-1331 Buck Deer Any Legal Weapon 1,647 5,069 1,753 5,268 1,969 5,856 1181 Doe Deer 17-15 - 36-2151 Antelope 2,120 3,489 2,118 3,899 2,654 4,220 2181 Antelope Horns Shorter Than Ears 80-97 - 132-3151 Desert Bighorn 2,628 2,635 2,888 2,763 3,301 3,034 3181 Desert Bighorn Ewe - - 12-30 - 4102 Bull Elk Depredation Hunt 74 - - - - - 38
Applications For Bonus Points 2013 2014 2015 Hunt Description Res NR Res NR Res NR 4107 Antlerless Elk Depredation Hunt 5 - - - - - 4111 Cow Elk Hunt 523-822 - - - 4151 Bull Elk Any Legal Weapon 3,297 4,844 4,003 5,161 4,509 5,724 4176 Antlerless Elk Muzzleloader 523 99 822 342 1,093 533 4651 Spike Elk - - 65-90 - 6151 Black Bear 511 197 671 268 844 338 7151 Rocky Mountain Goat 2,063-2,130-2,347-8151 California Bighorn 2,337 2,449 2,501 2,548 2,800 2,772 8181 California Bighorn Ewe - - 12-13 - 9151 Rocky Mountain Bighorn 2,768-2,817-3,295 - Totals. 18,610 18,782 20,750 20,249 23,135 22,427 39
Big Game Draws Web Applications Applications submitted in the bonus point only period Year Count Of Applications 2011* 2,641 2012 3,248 2013 2,158 2014 2,826 2015 2,692 * Applications submitted after 5:00 PM of the deadline day were counted. Beginning in 2012, transaction start times were recorded with the applications. This enables the exact number of applications submitted in the bonus point period to be positively identified. 40
Resident Bonus Points Held By Species Post Draw Hunt Description 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Antlered Mule Deer (1331, 1341, 1371) 16,672 7,299 3,019 1,128 547 314 205 89 66 29 31 18 10 13 5 Res Antlerless Mule Deer (1181) 470 11 2 1 Res Junior Mule Deer (1107) 710 119 13 1 Antlerless Mule Deer Depredation (1101) 184 26 1 2 1 1 Res Antelope Horns Longer (2151, 2161) 7,905 4,307 2,974 1,709 938 527 320 160 89 77 48 25 17 9 6 Res Antelope Horns Shorter (2181) 2,269 541 164 37 5 1 1 Res Antelope Depredation (2101) 87 7 1 Res Antlered Elk (4151, 4156, 4161) 7,426 4,266 2,499 1,737 1,254 915 576 476 350 265 201 140 108 66 39 Res Antlerless Elk (4111, 4176, 4181) Res Elk Depredation (4102) 8,830 2,479 559 149 43 21 17 3 4 4 4 1 1 466 128 65 42 23 15 6 6 2 1 41
Resident Bonus Points Held By Species Post Draw Hunt Description 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Res Spike Elk (4651) 567 78 Res Black Bear (6151) 1,330 795 672 661 489 Res Nelson Bighorn (3151) 2,908 1,726 1,297 1,000 842 738 713 567 597 545 477 411 319 285 182 Res Nelson Ewe (3181) 92 13 Res California Bighorn (8151) 2,021 1,111 848 740 667 543 532 480 526 452 427 387 399 353 222 Res California Ewe (8181) 86 24 Res Rocky Mountain Bighorn (9151) 1,635 895 680 528 471 451 483 479 429 419 412 352 363 296 172 Res Mountain Goat (7151) 1,382 756 584 496 456 453 450 399 394 376 370 344 334 264 149 Res Wild Turkey (0131) 833 355 230 145 129 52 62 33 8 5 1 1 1 1 Res Wild Turkey (0135) 1 42
Resident Bonus Points Held By Species Post Draw Hunt Description 16 17 18 19 20 21 22 23 24 Antlered Mule Deer (1331, 1341, 1371) 3 Res Antlerless Mule Deer (1181) Res Junior Mule Deer (1107) Antlerless Mule Deer Depredation (1101) Res Antelope Horns Longer (2151, 2161) 3 2 1 Res Antelope Horns Shorter (2181) Res Antelope Depredation (2101) Res Antlered Elk (4151, 4156, 4161) 27 26 17 16 16 11 14 8 9 Res Antlerless Elk (4111, 4176, 4181) Res Elk Depredation (4102) 43
Resident Bonus Points Held By Species Post Draw Hunt Description 16 17 18 19 20 21 22 23 24 Res Spike Elk (4651) Res Black Bear (6151) Res Nelson Bighorn (3151) 149 105 72 67 61 50 34 26 26 Res Nelson Ewe (3181) Res California Bighorn (8151) 180 153 139 115 99 103 93 114 118 Res California Ewe (8181) Res Rocky Mountain Bighorn (9151) 178 152 100 135 149 255 Res Mountain Goat (7151) 119 108 82 54 60 73 79 88 83 Res Wild Turkey (0131) Res Wild Turkey (0135) 44
NR Bonus Points Held By Species Post Draw Hunt Description 1 2 3 4 5 6 7 8 9 10 11 12 13 Antlered Mule Deer (1331, 1341, 1371) 4,254 2,618 2,046 1,506 1,278 965 931 942 767 620 433 355 289 NR Antelope Horns Longer (2251, 2261) 1,841 1,181 1084 862 761 576 575 532 422 293 252 197 148 NR Nelson Bighorn (3251) 1,857 1,251 1,025 932 823 724 705 787 633 533 473 499 461 NR California Bighorn (8251) 1,665 1,113 892 826 738 676 670 707 565 493 492 448 411 NR Antlered Elk (4251, 4256, 4261) 2,559 1,632 1,290 1,186 1,008 859 821 896 722 652 478 522 414 NR Black Bear (6251) 212 151 111 98 20 NR Mountain Goat (7251) 731 552 586 73 483 420 360 382 400 571 6 6 1 NR Wild Turkey (0132) 9 8 2 1 2 2 1 NR Antlerless Elk (4211, 4276, 4281) 614 225 37 2 NR Rocky Mountain Bighorn (9251) 1,251 1,104 1,002 1,235 1,979 14 11 9 11 12 5 5 4 45
NR Bonus Points Held By Species Post Draw Hunt Description 14 15 16 17 18 19 20 21 22 23 24 Antlered Mule Deer (1331, 1341, 1371) 280 159 98 77 33 13 16 9 1 1 1 NR Antelope Horns Longer (2251, 2261) 120 46 36 21 15 11 4 2 1 NR Nelson Bighorn (3251) 445 195 187 150 120 86 94 70 63 61 68 NR California Bighorn (8251) 416 165 140 97 102 44 45 24 3 7 6 NR Antlered Elk (4251, 4256, 4261) 335 164 160 99 57 32 31 16 8 7 2 NR Black Bear (6251) NR Mountain Goat (7251) 1 3 3 3 3 3 1 2 NR Wild Turkey (0132) NR Antlerless Elk (4211, 4276, 4281) NR Rocky Mountain Bighorn (9251) 9 9 2 46
Agenda Our Agenda 2015 Draw - Interim Stats Big Game Applications PIW Applications Silver State Bear Applications Junior Hunt Applications Bonus Points Multiple Species Applications Dream Tags Client Demographics Return Tags Our Problems and Solutions Accomplishments 47
Multiple Species Applications 2015 Multiple Tags for A Hunter Regardless of Hunt Number Without PIW With PIW Of Tags Clients Tags Clients Tags Five (5) 0 0 0 0 Four (4) 88 352 89 356 Three (3) 994 2,982 995 2,985 Two (2) 5,993 11,986 5,999 11,998 One (1) 17,994 17,994 18,009 18,009 Zero (0) 38,879 0 38,856 0 Total 63,948 33,314 63,948 33,348 48
Multiple Species Applications Trophy Hunts 2015 Multiple Trophy* Tags for A Hunter Multiple Without PIW With PIW Tags Clients Tags Clients Tags Four (4) 0 0 0 0 Three (3) 3 9 3 9 Two (2) 263 526 264 528 One (1) 4,867 4,867 4,874 4,874 Zero (0) 38,169 0 38,161 0 Total 43,302 5,402 43,302 5,411 * This Trophy designation doesn t include Deer, Horns Shorter than Ears Antelope and Cow Elk Hunts 49
Applications by gender of applicant Category 2012 2013 2014 2015 Non Resident Females 656 708 762 844 Resident Females 6,929 7,430 7,858 8,417 Total Females 7,585 8,138 8,620 9,261 Percent Females 12.94 13.38 13.78 14.21 Non Resident Males 17,021 17,444 18,130 19,262 Resident Males 34,014 35,220 35,813 36,655 Total Males 51,035 52,664 53,943 55,917 Percent Males 87.06 86.62 86.22 85.79 Total Resident 40,943 42,650 43,671 45,072 Percent Resident 69.84 70.15 69.80 69.15 Total Non Resident 17,677 18,152 18,892 20,106 Percent Non Resident 30.16 29.85 30.20 30.85 Total Clients 58,620 60,802 62,563 65,178 50
Applications by gender of applicant Species Male Female % Female BEAR 3,133 388 11.02 ANTELOPE 24,021 4,183 14.32 CALIFORNIA BIGHORN SHEEP 16,880 1,738 9.34 DEER 54,729 8,748 13.78 DESERT BIGHORN SHEEP 23,702 2,493 9.52 ELK 57,136 9,104 13.74 MOUNTAIN GOAT 5,679 826 12.70 MOUNTAIN LION 3,415 226 6.21 ROCKY MOUNTAIN BIGHORN SHEEP 6,208 973 13.55 Total applications: 195,903 28,679 12.77 51
Agenda Our Agenda 2015 Draw - Interim Stats Big Game Applications PIW Applications Silver State Bear Applications Junior Hunt Applications Bonus Points Multiple Species Applications Dream Tags Client Demographics Return Tags Our Problems and Solutions Accomplishments 52
Big Game Draws Web Applications 2015 Dream Tag Chances By Species Species NWDS NR Guided Spring Turkey Big Game Big Game Remaining Swan Total Revenue Nelson 14,781 N/A N/A N/A 0 0 14,781 $73,905 Elk 5,139 N/A N/A N/A 5 2 5,146 $25,730 Deer 4,564 N/A N/A N/A 1 2 4,567 $22,835 California 4,993 N/A N/A N/A 0 1 4,994 $24,970 Antelope 1,550 N/A N/A N/A 0 2 1,552 $7,760 Total: 23,689 N/A N/A N/A 0 0 31,040 $155,200 53
Big Game Draws Web Applications Resource Enhancement Stamps Year NWDS NR Guided Spring Turkey Big Game Big Game Remaining Swan First Come First Served Total Revenue 2013 1,545 6 37 2,995 91 0 2 4,676 $46,760 2014 1,498 8 36 2,995 118 1 4 4,660 $46,600 2015 2,630 79 104 6,173 61 1 3 9,051 $90,510 54
Agenda Our Agenda 2015 Draw - Interim Stats Big Game Applications PIW Applications Silver State Bear Applications Junior Hunt Applications Bonus Points Multiple Species Applications Dream Tags Client Demographics Return Tags Our Problems and Solutions Accomplishments 55
Client Demographics - Residency 2015 Applicant Residency: 44,497 Residents (69.6%) 19,451 Non-Residents (30.4%) 63,948 Total 56
Applicants Resident vs. Non Resident Percentages Year % Non Residents 2010 28.6% 2011 29.1% 2012 29.6% 2013 29.4% 2014 29.8% 2015 30.4% 57
Nevada Residents By County of Address County Clients Population % Population Carson City 1,203 54,522 2.21 Churchill 1,677 23,989 6.99 Clark 11,626 2,069,681 0.56 Douglas 1,962 47,536 4.12 Elko 6,059 52,766 11.48 Esmeralda 60 822 7.29 Eureka 350 2,018 17.34 Humboldt 1,872 17,279 10.83 Lander 857 6,009 14.26 Lincoln 842 5,184 16.24 Lyon 2,426 51,789 4.68 Mineral 228 4,500 5.06 Nye 1107 42,282 2.61 Pershing 517 6,698 7.71 Storey 224 3,912 5.72 Washoe 11,400 440,078 2.59 White Pine 1,434 10,034 14.29 Unknown 622 N/A N/A 58
Nevada Web Applications by County Clients applying on both Web and Paper Clients applying on Paper 59 Clients applying on Web Percent of clients applying on Web State County NV Unknown 0 17 605 97.27% NV Carson City 1 38 1164 96.84% NV Churchill 8 59 1608 96.48% NV Clark 28 249 11332 97.86% NV Douglas 2 38 1913 98.05% NV Elko 2 71 5983 98.83% NV Esmeralda 0 2 57 96.61% NV Eureka 0 6 344 98.29% NV Humboldt 2 26 1844 98.61% NV Lander 0 15 842 98.25% NV Lincoln 0 15 826 98.22% NV Lyon 3 73 2349 96.99% NV Mineral 0 15 213 93.42% NV Nye 0 24 1080 97.83% NV Pershing 0 11 506 97.87% NV Storey 2 7 213 96.85% NV Washoe 15 255 11117 97.76% NV White Pine 0 47 1387 96.72% Other 1 356 19177 98.18%
Big Game Draws Client Application Patterns Do clients apply every year? Applied Applied Applied Applied Total Prior to 2013 2013 2014 2015 Clients No No No Yes 6,331 No No Yes No 2,106 No No Yes Yes 4,085 No Yes No No 1,593 No Yes No Yes 456 No Yes Yes No 904 No Yes Yes Yes 3,022 Yes No No No 158,341 Yes No No Yes 3,546 Yes No Yes No 2,085 Yes No Yes Yes 4,166 Yes Yes No No 6,041 Yes Yes No Yes 3,311 Yes Yes Yes No 5.217 Yes Yes Yes Yes 40,258 60
Client Demographics - Residency 2015 Applications By State of Address State Sportsmen Population California 7,504 38,332,521 Utah 2,158 2,900,872 Oregon 1,362 3,930,065 Idaho 868 1,612,136 Washington 775 6,971,406 Texas 735 36,448,193 Arizona 673 6,626,624 Colorado 508 5,268,367 Montana 471 1,015,165 Wyoming 362 582,658 Wisconsin 333 5,742,713 All Others 4,224 206,698,119 Grand Total 19,973 316,128,839 61
Big Game Draws Client Demographics 2015 Applicant Age: Residents 2011 2012 2013 2014 2015 Youngest 12 12 12 12 12 Oldest 95 96 94 98 99 Median Age 43+0m 43+0m 42+8m 42+3m 42+4m Non Residents 2011 2012 2013 2014 2015 Youngest 12 12 12 12 12 Oldest 92 90 91 91 96 Median Age 49+5m 49+5m 49+3m 49+2m 49+0m 62
Agenda Our Agenda 2015 Draw - Interim Stats Big Game Applications PIW Applications Silver State Bear Applications Junior Hunt Applications Bonus Points Multiple Species Applications Dream Tags Client Demographics Return Tags Our Problems and Solutions Accomplishments 63
Returned Tags 1,053 as of 10/20 Hunt Description Credit Card Any Declines Military Reason Deceased Medical Total RESIDENT WILD TURKEY HUNT 0131 2 1 3 PIW RESIDENT MULE DEER HUNT 1000 1 1 RESIDENT ANTLERLESS DEER DEPREDATION HUNT 1101 2 2 RESIDENT JUNIOR HUNT 1107 7 6 13 RESIDENT ANTLERLESS MULE DEER HUNT 1181 9 3 3 15 NONRES MULE DEER RESTRICTED GUIDED HUNT 1235 16 16 MULE DEER ANTLERED HUNT 1331 13 3 216 4 54 290 MULE DEER LONGBOW ANTLERED HUNT 1341 9 83 8 100 MULE DEER ANTLERED MUZZLELOADER HUNT 1371 44 8 52 RESIDENT ANTELOPE HORNS LONGER THAN EARS 2151 2 100 1 16 119 RES ANTELOPE HORN LONG THAN EARS LONGBOW 2161 35 35 RES ANTELOPE HORN LONG THAN EARS MUZZLE 2171 4 1 5 RESIDENT ANTELOPE HORNS SHORTER THAN EARS 2181 3 10 2 15 NONRES ANTELOPE HORNS LONGER THAN EARS 2251 12 6 18 NR ANTELOPE HORN LONG THAN EARS LONGBOW 2261 2 5 2 9 RESIDENT NELSON BIGHORN SHEEP HUNT 3151 2 1 3 RESIDENT NELSON BIGHORN SHEEP EWE HUNT 3181 2 1 3 64
Returned Tags 1,053 as of 10/20 Hunt Description Credit Card Any Declines Military Reason Deceased Medical Total RESIDENT ANTLERED ELK DEPREDATION HUNT 4102 6 2 8 RES ELK DEPREDATION ANTLERLESS HUNT 4107 2 2 3 7 RESIDENT ANTLERLESS ELK LONGBOW HUNT 4111 2 11 2 15 RESIDENT ANTLERED ELK HUNT 4151 2 49 1 7 59 RESIDENT ANTLERED ELK MUZZLELOADER HUNT 4156 17 5 22 RESIDENT ANTLERED ELK LONGBOW HUNT 4161 21 4 25 RESIDENT ANTLERLESS ELK MUZZLELOADER HUNT 4176 2 16 1 6 25 RESIDENT ANTLERLESS ELK HUNT 4181 6 57 3 28 94 NONRESIDENT ANTLERED ELK HUNT 4251 1 4 4 9 NONRESIDENT ANTLERED ELK MUZZLELOADER HUNT 4256 1 1 NONRESIDENT ANTLERED ELK LONGBOW HUNT 4261 3 2 5 NONRESIDENT ANTLERLESS ELK HUNT 4281 3 6 5 14 ANTLERLESS ELK MANAGEMENT LONGBOW HUNT 4411 1 10 1 2 14 ANTLERLESS ELK MANAGEMENT MUZZLELOADER 4476 4 4 ANTLERLESS ELK MANAGEMENT HUNT 4481 5 1 22 11 39 RESIDENT SPIKE ELK LONGBOW HUNT 4641 RESIDENT SPIKE ELK HUNT 4651 1 6 1 3 11 65
Returned Tags 1,053 as of 10/20 (Continued) Hunt Description Credit Card Any Declines Military Reason Deceased Medical Total RESIDENT BLACK BEAR HUNT 6151 1 1 RES ELK DEPREDATION ANTLERLESS HUNT 4107 RESIDENT CALIFORNIA BIGHORN SHEEP HUNT 8151 RESIDENT MOUNTAIN GOAT HUNT 7151 1 1 RESIDENT CALIFORNIA BIGHORN SHEEP EWE HUNT 8181 Total 63 4 782 17 187 1,053 66
Reallocated Tags 371 as of 10/20 Hunt Description Count RESIDENT ANTLERLESS DEER DEPREDATION HUNT 1101 2 RESIDENT JUNIOR HUNT 1107 8 RESIDENT ANTLERLESS MULE DEER HUNT 1181 2 NONRES MULE DEER RESTRICTED GUIDED HUNT 1235 1 MULE DEER ANTLERED HUNT 1331 144 MULE DEER ARCHERY ANTLERED HUNT 1341 21 MULE DEER ANTLERED MUZZLELOADER HUNT 1371 12 RESIDENT ANTELOPE HORNS LONGER THAN EARS HUNT 2151 24 RES ANTELOPE HORN LONG THAN EARS ARCHERY HUNT 2161 4 RESIDENT ANTELOPE HORNS SHORTER THAN EARSHUNT 2181 8 NONRES ANTELOPE HORNS LONGER THAN EARS HUNT 2251 3 NR ANTELOPE HORN LONG THAN EARS ARCHERY HUNT 2261 2 RESIDENT NELSON BIGHORN SHEEP HUNT 3151 3 RESIDENT NELSON BIGHORN SHEEP EWE HUNT 3181 3 67
Reallocated Tags 371 as of 10/20 (Continued) Hunt Description Count RESIDENT ANTLERED ELK DEPREDATION HUNT 4102 1 RES ELK DEPREDATION ANTLERLESS HUNT 4107 3 RESIDENT ANTLERLESS ELK ARCHERY HUNT 4111 3 RESIDENT ANTLERED ELK HUNT 4151 42 RESIDENT ANTLERED ELK MUZZLELOADER HUNT 4156 9 RESIDENT ANTLERED ELK ARCHERY HUNT 4161 5 RESIDENT ANTLERLESS ELK MUZZLELOADER HUNT 4176 3 RESIDENT ANTLERLESS ELK HUNT 4181 41 NONRESIDENT ANTLERED ELK HUNT 4251 7 NONRESIDENT ANTLERED ELK MUZZLELOADER HUNT 4256 1 NONRESIDENT ANTLERED ELK ARCHERY HUNT 4261 3 NONRESIDENT ANTLERLESS ELK HUNT 4281 7 ANTLERLESS ELK MANAGEMENT HUNT 4481 1 RESIDENT SPIKE ELK HUNT 4651 8 Total: 371 68
Big Game Draws Returned Tags Any Reason Tag Return By Tags Held Number Tags Held By Client of Tags Returned by Client 1 2 3 4 5 1 377 199 53 13 1 2 45 12 5 3 4 1 4 Total: 377 244 69 19 1 69
Hunt Interim: 2015 Big Game Draw Report Big Game Draws Returned Tags Points Held By Client At Time Of Draw Any Reason Tag Return By Hunt and Points 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 0131 1 1 1107 6 1181 9 1235 5 3 3 2 1 1 1 1331 42 25 36 24 19 12 16 9 5 3 5 5 6 3 4 2 1341 29 13 17 5 5 6 1 1 1 1 1 2 1 1371 7 7 8 5 5 1 3 3 1 1 1 2 2151 4 3 11 14 20 14 12 14 3 3 1 1 2161 5 6 12 6 3 1 1 1 2171 1 2 1 2181 3 2 3 2 2251 1 1 1 1 1 3 1 3 2261 1 1 1 1 1 3151 2 3181 1 1 4102 1 1 1 1 1 1 4107 2 4111 5 5 1 70
Hunt Interim: 2015 Big Game Draw Report Big Game Draws Returned Tags Any Reason Points Held By Client At Time Of Draw Any Reason Tag Return By Hunt and Points 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 4151 1 3 7 6 4 2 8 6 2 2 1 3 1 2 1 4156 1 2 2 2 3 1 1 3 1 1 4161 1 1 2 4 2 4 2 1 1 1 1 1 4176 9 3 2 1 1 4181 33 14 7 1 1 1 4251 1 1 1 1 4256 1 4261 1 1 1 4281 4 2 4411 10 4476 4 4481 22 4641 4651 4 2 6151 1 6251 8151 8181 71
Agenda Our Agenda 2015 Draw - Interim Stats Big Game Applications PIW Applications Silver State Bear Applications Junior Hunt Applications Bonus Points Multiple Species Applications Dream Tags Client Demographics Return Tags Our Problems and Solutions Accomplishments 72
Our Problems and Solutions 73
Our Problems and Solutions Problem Summary Error Scope 1 Clients applying for turkey were incorrectly charged for licenses 2 Clients 2 Big Game application deadline slowness complaints Approx. 125 3 Big Game web site switched to BP only mode at 11:00AM on last day 22 Clients 4 Phone system error resulted in tags being reallocated 6 Clients 5 After receiving a reallocated tag client drew the same species in remaining 5 Clients 6 Tags returned by post office as undeliverable were reallocated 1 Client 74
Our Problems and Solutions 1) Clients applying for turkey were incorrectly charged for licenses: Problem: Clients applying in turkey that already owned a license and edited their demographics a second time were incorrectly charged for a Resource Enhancement Stamp and sold a license at no cost. Scope: 2 Clients Cause: Programming error Short Term Resolution: Clients contacted, licenses voided and fees refunded Long Term Resolution: Programming corrected and QA scripts updated. 75
Our Problems and Solutions 2) Big Game application deadline slowness complaints: Problem: During portions of the last two days of the full application period, clients experienced unacceptable web site performance and our phone system suffered intermittent errors. Scope: Approximately 125 unique complaints were received. Cause: SQL servers were overwhelmed by the volume of traffic generated on the last days. Short Term: Each client that reported experiencing problems while entering applications was contacted and given the opportunity to submit applications for themselves or their party members after the deadline. (90 Clients) Long Term Resolution: 1) Testing developed to reproduce the symptoms seen at the close of Big Game 2) Comparison of UT and NV web sites conducted to pinpoint differences 3) SQL lookups are being modified to lessen the load on the server 76
Our Problems and Solutions 3) Big Game web site switched to BP only mode at 11:00AM on last day: Problem: On the last day of the full application period the web site switched to Bonus Point only mode at 11:00 AM for 20 minutes. Scope: 22 Clients Cause: Testing oversight Short Term Resolution: Clients submitting bonus point applications during this window were allowed to correct their applications to full applications. Long Term Resolution: Additional QA checks added. 77
Our Problems and Solutions 4) Phone system error resulted in tags being reallocated: Problem: When making outgoing declined credit card calls to Charter phone subscribers NV operators received a disconnected message when the phone number was actually functional. Scope: 6 clients had tags reallocated without receiving declined credit card calls Cause: Programming error in desktop application Short Term Resolution: Clients allowed to pay for their tags if they wanted them. Long Term Resolution: Programming corrected. 78
Our Problems and Solutions 5) After receiving a reallocated tag client drew the same species in the remaining drawing: Problem: Clients had two tags for the same species. One tag was received through the reallocation process and the second was received through the remaining drawing. Scope: Cause: 5 clients Programming oversight Short Term Resolution: Clients given the option of returning either tag. Long Term Resolution: Programming updated. 79
Our Problems and Solutions 6) Tags returned by post office as undeliverable were realocated: Problem: A clients tags that was returned to SCI by the USPS as undeliverable were unintentionally reallocated rather than contacting the client Scope: Cause: 1 Client, 2 tags Supervisor Error Short Term Resolution: Client was issued tags Long Term Resolution: Supervisor made an additional effort to better organize mail. 80
Agenda Our Agenda 2015 Draw - Interim Stats Big Game Applications PIW Applications Silver State Bear Applications Junior Hunt Applications Bonus Points Multiple Species Applications Dream Tags Client Demographics Return Tags Our Problems and Solutions Accomplishments 81
Accomplishments Accomplishments Moved credit card processing from PayPoint to Wells Fargo Cybersource Upgraded NWDS SQL server from SQL 2005 to SQL 2012 Upgraded NWDS web server farm from Server 2003 to Server 2012 Upgraded NWDS web sites from.net 1.1 to.net 4.5 for enhanced web security 82