GServe Facilities Solutions. Risk Assessments & Method Statement 27/07/17. Bird Management Guano Decontamination. Series and Number.

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GServe Facilities Solutions Risk Assessments & Method Statement 27/07/17 Bird Management Guano Decontamination -002 Issue Date 27/07/17 GFS00469 A A.1.1 June 2018 Page 1 of 17.

Address: Clare House, Clare Drive, Farnham Common, Bucks, SL2 3LL Tel: 01279 311 923 Mobile: 07801 599 048 Project / Contract Client Site Address Guano Decontamination (Rooftop) Interserve Ahu7, Broadcasting House, BBC Media Village Project Start Date Thursday 27th July 2017 Expected Duration 1 Working Day Projected Completed Date Thursday 27th July 2017 Name Title Signature Date Document Author M.Lawson Director Authorised by A.Lawson Director Authorised by Ross Leary H&S Advisor Authorised by (for Client) Emergency Contact Details Contact Helpdesk Mark Wright Michael Lawson Tel 01279 311 923 07710394530 07801599048 Mobile Data Protection Statement The information and data provided herein shall not be duplicated, disclosed or disseminated by the recipient in whole or in part for any purpose whatsoever without the prior written permission from GServe Facilities Solutions. Staff Information Sheet The following method statement has been developed to provide a safe system of work and must be adhered to at all times, any significant deviation from this system must first be authorised by your manager or safety representative. -002 Issue Date 27/07/17 GFS00469 A A.1.1 June 2018 Page 2 of 17.

Please read the entire sheet before beginning the procedure, if you have any questions please contact your manager or safety representative. The main hazards to your safety and health are: Possible Falling from height Injury from incorrect manual handling Injury from slips, trips and falls Working with hazardous & contaminated substances Injury to other staff or members of the public Preventative measures you must take: You must be competent to carry out the task. You must be competent and have received training to work at height. Where required, barriers and/or warning signs must be placed around the work area, where risk assessment has deemed necessary. Visitors and other members of staff are prohibited from entry unless accompanied by a competent person; all visitors will be issued with personal protective equipment where appropriate. You must be competent to use hand tools, mains voltage and battery power tools. You must not lift beyond your capabilities, get help if necessary. You must follow all directions given by the site management. Personal protective equipment you must wear: Hard hat Safety boots Eye protection Hi-visibility vests Respiratory Masks Harness Gloves Chemical suits during treatments of contaminated materials. -002 Issue Date 27/07/17 GFS00469 A A.1.1 June 2018 Page 3 of 17.

Environmental protection measures you must take: You must dispose of waste and packaging to the designated area provided for waste. Hazardous substances and packaging must be disposed of in compliance with manufacturer and local authority guidance. Guano, nesting material, bird carcasses and eggs are to be removed from site and disposed of in accordance with waste legislation. Staff and Training General Precautions The works will be carried out by staff from GServe Facilities Solutions. All members of staff are experienced and have been deemed competent to carry out tasks requested of them, all training records held in office for inspection upon request. A responsible person will be appointed to each job that will supervise all works and be responsible for quality and safety. Apprentices and young workers will be supervised at all times and are not allowed to carry out tasks for which they have not been trained. Vehicle Safety All company vehicles are subject to a planned maintenance and inspection program. Staff responsible for vehicles will carry out daily and weekly checks to ensure continued roadworthiness. All drivers will comply with road traffic regulations and the Highway Code. All loads will be securely fastened to the vehicle by competent persons prior to travel. Drivers will take planned breaks on long journeys. PPE All site workers will wear hard hats, safety boots and hi-visibility vests at all times; other items of PPE such as dust masks, eye protection, ear protection and gloves are available to be worn as and when necessary. Preparation and Induction A risk assessment will be prepared for each task which will be discussed with members of staff, any queries or concerns will be dealt with prior to starting work. Staff will be inducted on to site if applicable and will be expected to follow all rules and safety procedures. Manual Handling All members of staff have been instructed on the potential dangers of manual handling and staff will not lift items or equipment beyond their capabilities. Heavy or awkward items will be broken down into smaller units or dual lifted where this is not possible. It is the responsibility of the supervisor to assess every situation that requires manual handling and enforce control procedures where he deems necessary; where practical, mechanical aids should be available and used. -002 Issue Date 27/07/17 GFS00469 A A.1.1 June 2018 Page 4 of 17.

Access and Egress GServe Facilities Solutions staff will ensure safe access and egress is maintained for themselves and other contractors/members of the public in the area they are working in. Good standards of housekeeping will be maintained by all staff. Warning notices and barriers will be deployed as required. Debris will be cleared away on a regular basis and the site left clean and tidy at the end of a shift or task. Working at Height Falls from height remain the single biggest cause of work-related death in the UK. Due to the nature of this work falls from height are an obvious and ever present risk. All employees have been made aware of the dangers and consequences of falling from height; therefore, all working at height will be properly planned, organised and supervised. Only competent members of staff will be allowed to work at height and it is the responsibility of the senior person to ensure conditions are safe before allowing any work at height to take place. The foreman/senior person will carry out a risk assessment before allowing work at height and put in place equipment and measures to prevent falls occurring. Where he/she cannot eliminate the risk of a fall, he/she will put in place measures and equipment to minimise the distance and consequences of a fall, should one occur. Guidelines on Safe Operating Procedures Operatives are trained and competent in ladder use; ladders will only be used without fall protection where the work is light and of short duration AND where the operative can complete his task by maintaining 3 points of contact on the ladder i.e. both feet and at least one hand. Ladders must be Class 1 or EN 131 Industrial grade and be in good condition, and located properly prior to use, i.e. the foot of the ladder should rest on a firm, level, non-slippery surface, and should be footed or tied on the stiles to prevent slipping. Proprietary stabilisers and other equipment could be used where there is a risk of ladders slipping, or if it is uneven ground. Ladder stand offs could be used where access to the roof is required, and the ladder will extend a minimum of 1.05 metres above the gutter. Ladders should be set at a base to height ratio of 1:4. Where required, scaffold will be provided and erected by a competent erector or an approved contractor; the hand rail will extend a minimum 0.95 metre above the working area and a midrail max 0.47 metre gap will also be in place. The site foreman will ensure a handover certificate is received from the contractor prior to allowing access to the scaffold. During the works access to the scaffold will be via ladder, which will be tied off at the top, ladders will be removed or boarded off at the end of each shift to prevent unauthorised access. -002 Issue Date 27/07/17 GFS00469 A A.1.1 June 2018 Page 5 of 17.

Mobile Elevating Work Platforms (MEWPS) to include cherry pickers, scissor lifts, self-propelled booms, vehicle mounted platforms etc. MEWPS will be supplied by a competent company. The senior person will ensure that only competent staff members are allowed to use the MEWP; competent means someone with the necessary knowledge, training and experience to operate the MEWP safely and without risk to him/herself or others, i.e. PAL / IPAF card holders. Where specified, a safety harness and attached lanyard will be worn whilst working in the MEWP. All staff will be trained to operate the MEWP from the ground controls. Aluminium Tower Scaffold The site foreman will ensure that aluminium tower scaffolds are erected in compliance with manufacturer instruction by a competent person. Aluminium tower scaffolds must be used on flat level ground and the stabiliser riggers must be fully deployed and secured prior to working from the tower. Daily visual checks will be carried out by the competent senior person on all the above items and defects reported immediately. Any equipment suspected of being unsafe for whatever reason will be withdrawn from service for repair or replacement. Contractor/Visitor Safety GServe Facilities Solutions will liaise with other contractors' staff on a day to day basis and ensure they are aware of the risks present during the works. Staff and contractors will not leave any area of work in a dangerous condition or with risks to themselves, other contractors, tenants, or visitors; all tools and equipment will be cleared to secure storage at the completion of each shift. Scaffold, ladders and any other access to height will be made inaccessible. Tools and Electrical Equipment All items of tools and equipment will be visually inspected on a regular basis and prior to use, defective or damaged equipment will be removed from service. Electrical tools will be 110V maximum, battery powered tools will be used where possible. Subcontractors will not be allowed to bring on to site any damaged or defective tools, the site foreman is responsible for ensuring all tools and equipment brought on the site are fit for purpose. Material Handling All materials required for site will be unloaded to a designated unloading and storage area which will be away from the work area as far as is practicable. This area will be kept tidy to minimise trip hazards. Materials, as and when required, will be collected from the storage area to the work area. All staff will take care when handling materials. -002 Issue Date 27/07/17 GFS00469 A A.1.1 June 2018 Page 6 of 17.

HAZARDS IDENTIFIED Hazards Identified Control Measures Access/egress Y All personnel must stay within the designated boundaries of the detailed works. Place of work, Housekeeping (Slips/Trips and Falls) Others at risk, public, other operatives) (How do you protect them?) Y Y All areas of the workplace will be kept clean and tidy. All materials to be stored correctly and not left on walkways All areas of our works will be segregated and controlled/supervised to ensure that we are not causing a hazard to other contractors. We must ensure that dusty activities do not cause a hazard for staff or customers COSHH assessments Y COSHH substances will be used during works, please refer to COSHH assessments attached Noise/Vibration: Is this a noisy activity? N No excessive noise is being made If works activities noise levels exceed (85db) then further safety control measures will be introduced, PPE. All operatives operating heavy machinery will be required to wear hearing protection. Vibration Assessments to be carried out to limit all operations that emit vibration to below the action limit. Dust N Wood dust and site dust will be cleaned up frequently, furthermore operatives will wear suitable PPE (Half Mask EN149:2001) -002 Issue Date 27/07/17 GFS00469 A A.1.1 June 2018 Page 7 of 17.

Hazards Identified Control Measures Manual Handling Y Operative involved in handling to be assessed for physical capability prior to lifting and carrying (operatives are to receive a Manual Handling Assessment & Tool Box Talk) No operatives will be permitted to lift material over 25kg without a specific assessment in place. This may involve the lift to be automated or team lifting adopted. Hot Works N There will be Hot works on this project. Falls from Height Y Work will involve working at height, please refer to Risk Assessment Attached. All work at height activities must be carried out in accordance with the agreed safe system of works. Edge protection must be provided on all leading edges. Environmental Y All waste materials will be removed from the working area and disposed in accordance with the project requirements at a central collection point. Dust, noise will be kept down to a minimum so that the surrounding areas are not affected by site operations. PLANT & EQUIPMENT The following plant and Equipment will be used on this project; There is no plant or equipment required for these works. -002 Issue Date 27/07/17 GFS00469 A A.1.1 June 2018 Page 8 of 17.

Task Description The treatment and removal of guano and any contaminated material associated with bird activity within the specified area as highlighted by the work instruction. 1. Dilute the water based bio-side sanitizer as per manufacturer s instructions. 2. Apply the sanitizer to the affected areas using a hand-held spray. 3. Leave for up to 30mins (depending on conditions). 4. Scrub area down using a hand held stiff brush until all foul is removed. 5. Collect any surface guano and store in bags for safe disposal. 5. Rinse area down with clean water applied by hose or pressure washer. 6. Sweep all contaminated water away. 7. Remove all contaminated material from the area to include nesting materials, eggs and carcasses. Additional Information: Site rules and regulations must be adhered to at all times and within guidelines set by Interserve Management. If you are in any doubt, contact your line manager or helpdesk. Emergency Arrangements No emergency or rescue plans required for these works. 2 technicians to be present on rooftop at all times. In case of injury/illness, contact Elstree site management or dial 999. First aid requirements 1. Mark Wright is qualified in First Aid. 2. All operative to be briefed on the name and location of the first aider. 3. Accidents or first aid attention to be reported to GServe supervisor/helpdesk and entered into accident book. -002 Issue Date 27/07/17 GFS00469 A A.1.1 June 2018 Page 9 of 17.

Sign Off Sheet I have read and understood the contents of this Method Statement. Anything I did not understand has been explained to me to my satisfaction. I agree to follow the Method Statement and understand that any instructions are provided for my safety and the safety of others. Print Name Signed Date Mark Wright (Supervisor) 27th July 2017 Charalambos Kikas (Harry) 27th July 2017-002 Issue Date 27/07/17 GFS00469 A A.1.1 June 2018 Page 10 of 17.

Appendix A - Risk Register & Risk Assessments DOCUMENT NO: RA/03 Rev. A DATE: 27/07/17 PROJECT: Guano Decontamination CUSTOMER: Interserve SITE: BBC Media Village AREA: Ahu 7 RISK DATE RESULTANT RISK WORK / ACTIVITY CONTROL MEASURES HAZARD ACTION ACTION LOCATION P S TOTAL (EXISTING) P S TOTAL TAKEN Guano Decontamination Falling from height 2 4 6 Ledges are mostly protected by guardrails on this particular site. However, be aware of any areas not protected by guardrails and ensure that you are connected via harness to rooftop anchor points at any time you are required to work near the roof top ledge. The area we are required to work is away from the roof ledge but staff need to be aware of their movements around this area at all times and harnesses are to be worn and connected to an anchor point where required. 1 3 4 Injury from incorrect Manual Handling 2 2 4 No operatives will be permitted to lift material over 25kg without a specific assessment in place. This may involve the lift to be automated or team lifting adopted. 1 1 2 PROBABILITY (P) SEVERITY (S) 3 - likely to occur immediately or within a short period of time. 4 - CATASTROPHIC - may cause death or loss of facility 2 - probably will occur in time. 3 - CRITICAL - may cause severe injury, severe occupational illness or major property damage 1 - may occur in the fullness of time. 2 - MARGINAL - may cause minor injury, minor occupational illness or property damage 1 - NEGLIGIBLE - probably would not cause injury, occupational illness or property damage but is a contravention of some criteria or legal standard etc. NAME: SIGNATURE: DATE: 27/07/17-002 Issue Date 27/07/17 GFS00469 A A.1.1 June 2018 Page 11 of 17.

Appendix A - Risk Register & Risk Assessments DOCUMENT NO: RA/03 Rev. A DATE: 27/07/17 PROJECT: Guano Decontamination CUSTOMER: Interserve SITE: BBC Media Village AREA: Ahu 7 RISK DATE RESULTANT RISK WORK / ACTIVITY CONTROL MEASURES HAZARD ACTION ACTION LOCATION P S TOTAL (EXISTING) P S TOTAL TAKEN Guano Decontamination Injury from slips, trips and falls 2 3 5 Ensure that all materials and tools are stored appropriately within tool boxes and vehicles when not being used. Keep the working area clear of any netting and other materials that may become a trip hazard. Ensure areas are not used as a walk through by other contractors and site staff. 1 2 4 Injury to other staff or members of the public 3 3 6 Ensure that no unauthorised access is granted to the roof top and within our working area. Any third parties are required to stand well clear from treatment/chemical/waste. 1 3 4 PROBABILITY (P) SEVERITY (S) 3 - likely to occur immediately or within a short period of time. 4 - CATASTROPHIC - may cause death or loss of facility 2 - probably will occur in time. 3 - CRITICAL - may cause severe injury, severe occupational illness or major property damage 1 - may occur in the fullness of time. 2 - MARGINAL - may cause minor injury, minor occupational illness or property damage 1 - NEGLIGIBLE - probably would not cause injury, occupational illness or property damage but is a contravention of some criteria or legal standard etc. NAME: SIGNATURE: DATE: 27/07/17-002 Issue Date 27/07/17 GFS00469 A A.1.1 June 2018 Page 12 of 17.

Appendix A - Risk Register & Risk Assessments DOCUMENT NO: RA/03 Rev. A DATE: 27/07/17 PROJECT: Guano Decontamination CUSTOMER: Interserve SITE: BBC Media Village AREA: Ahu 7 RISK DATE RESULTANT RISK WORK / ACTIVITY CONTROL MEASURES HAZARD ACTION ACTION LOCATION P S TOTAL (EXISTING) P S TOTAL TAKEN Guano Decontamination Injury from working with hazardous & contaminated substances. 3 3 6 Full PPE must be worn at all times when there is a risk of exposure to contaminated substances or materials and/or whilst treating such substances using chemical treatment. Chemical suit, mask, gloves & respiratory mask must be used during treatment. Refer to COSHH data 1 2 3 Use of Pressure Washer 3 3 6 Ensure that the pressure washer is used in accordance with the manufacturers guidelines. Ensure plug and socket are kept dry and away from water. Full PPE to be worn whilst treating guano affected areas. 1 3 4 PROBABILITY (P) SEVERITY (S) 3 - likely to occur immediately or within a short period of time. 4 - CATASTROPHIC - may cause death or loss of facility 2 - probably will occur in time. 3 - CRITICAL - may cause severe injury, severe occupational illness or major property damage 1 - may occur in the fullness of time. 2 - MARGINAL - may cause minor injury, minor occupational illness or property damage 1 - NEGLIGIBLE - probably would not cause injury, occupational illness or property damage but is a contravention of some criteria or legal standard etc. NAME: SIGNATURE: DATE: 27/07/17-002 Issue Date 27/07/17 GFS00469 A A.1.1 June 2018 Page 13 of 17.

GServe Facilities Solutions Risk Assessments & Method Statement: 27/07/17 Bird Management Guano Decontamination Appendix B COSSH Assessment COSHH Assessment (Product) (Control of Substances Hazardous to Health 2002 (consolidated revisions) is the Regulation formed under the Health and Safety at Work etc. Act 1974) This assessment is a guide on how to safely use, store, transport and dispose of the product. It also indicates safest procedure in event of accidental spillage, human and domestic pet exposure. Name of Assessor Michael Lawson Date of Assessment 27/07/17 Review Date June 2018 List Reference Documents (MSDS no., Label no., Product MSDS ISSUED FEB 2016 Profile no.,) Section 1 Brand Name Supplier Active Ingredient HSE /BPR or MAPP number What type of pesticide is it? Formulation type (i.e. block, grain, liquid, powder, gel, paste, wick etc.) LD50 rating (oral rat in mg/kg) What colour is it? Individual item & Package Quantity Hazard Classification List hazard symbols R numbers as stated on MSDS Does this product contain an additive to reduce likelihood of accidental poisoning? Manufacturers Details Section 2 (see label) What can I treat with this product? Where can I use this product? i.e., agricultural areas, domestic households, hotel bedrooms, commercial kitchens, hospital wards (occupied) etc. Is there any particular surface/area I CANNOT apply this product to? PX ORNIKILL KILLGERM LTD BIGUANIDE & QAC DISINFECTANT LIQUID N/A BLUE 5L NOT CLASSIFIED NONE NONE STATED NONE STATED KILLGERM CHEMICALS LTD, DENHOLME DRIVE, OSSLETT, WEST YORKSHIRE, WF5 9NA MICRO-ORGANISMS ALL AREAS NO -001 Issue Date 27/07/17 GSF00469 A A.1.1 June 2018 Page 14 of 17.

GServe Facilities Solutions Risk Assessments & Method Statement: 27/07/17 Bird Management Guano Decontamination Section 3 (see label, exposure through absorption, inhalation, ingestion) How should this product be applied? VIA PRE-SPRAY Who is likely to be exposed? How is exposure likely to user? How is exposure likely to others? How can this be controlled (user)? OPERATOR / OTHERS SKIN CONTACT, INHALATION SKIN CONTACT, INHALATION USE OF PPE GLOVES, GOGGLES, COVERALLS, BOOTS, MASK How can this be controlled (others)? What PPE is used when mixing product? What PPE is required when using product? Is there anything I should NOT do when using this product? EXCLUDING THEM FROM AREA USE OF PPE GLOVES, GOGGLES, COVERALLS, BOOTS, MASK GLOVES, GOGGLES, COVERALLS, BOOTS, MASK GLOVES, GOGGLES, COVERALLS, BOOTS, MASK AVOID CONTACT WITH SKIN OR EYES DO NOT MIX WITH OTHER PRODUCTS Section 4 (consult HSE APOC booklet for advice) How should I transport this product? ENSURE LID IS TIGHT AND SECURE, KEEP OUT OF SUNLIGHT, PROTECT FROM FROST, KEEP OUT OF REACH OF CHILDREN How should I store this product? ENSURE LID IS TIGHT AND SECURE, KEEP OUT OF SUNLIGHT, PROTECT FROM FROST, KEEP OUT OF REACH OF CHILDREN Section 5 In the event on an accidental spillage, what should I do? What Personal Protective Equipment should I wear to clear spillage? SURROUND AND ASORB WITH SAND, EARTH OR PROPRIETARY PRODUCT. SHOVEL INTO A MARKED CONTAINER. WASH AREA WITH ALKALI SOLUTION, DISPOSE OF VIA LOCAL AUTHORITY. HALF MASK RESPIRATOR WITH TYPE AP FILTER, SYNTHETIC RUNNER GLOVES, IMPERVIOUS FOOTWEAR, EP COVERALL, FACE SHIELD TO BS2092 IC. -001 Issue Date 27/07/17 GSF00469 A A.1.1 June 2018 Page 15 of 17.

GServe Facilities Solutions Risk Assessments & Method Statement: 27/07/17 Bird Management Guano Decontamination Section 6 Human Accidental Exposure as stated on MSDS Inhalation REMOVE TO FRESH AIR, KEEP AT REST, GET MEDICAL ADVICE. Record accident & inform Manager Exposure to bare skin WASH WITH WATER, GET MEDICAL ATTENTION, REMOVE CONTAMINATED CLOTHING. Record accident & inform Manager Exposure to Eyes IRRIGATE THE EYE WITH WATER FOR 15 MINUTES, GET MEDICAL ATTENTION, REMOVE CONTAMINATED CLOTHING. Record accident & inform Manager Ingestion Spillage on clothing DO NOT INDUCE VOMITING, WASH OUT MOUTH WITH WATER, GET MEDICAL ATTENTION. WASH AND DISPOSE OF AS NON-HAZARDOUS Manager to record accident and liaise with Hospital if necessary. Replace with new PPE. Section 7 Pets: - Accidental Exposure (List antidote, instructions for VET - if noted on MSDS) Dog Cat Poultry ink ducks Rabbits/Guinea Pigs N/A N/A N/A N/A Section 8 (see MSDS) How should I dispose of the empty package? What Personal Protective Equipment should I wear to dispose of packaging? Section 9 (Conclusion) Does a pesticide have to be used? Is there a more suitable product? Have risks to health been assessed? Are risks controlled? Risk Level EMPTY COMPLETELY, WASH OUT AND DISPOSE OF AS NON-HAZARDOUS GLOVES, GOGGLES, COVERALLS, BOOTS, MASK N/A NO YES YES MED SOME RISK, NO MEANS TO IMPROVE -001 Issue Date 27/07/17 GSF00469 A A.1.1 June 2018 Page 16 of 17.

GServe Facilities Solutions Risk Assessments & Method Statement: 27/07/17 Bird Management Guano Decontamination Risk Assessment Statement Register Title Revision Bird Management Guano Decontamination A Date of Issue: 127/07/17 Operative Name Signature Date Mark Wright 27/07/17 Charalambos Kikas (Harry) 27/07/17-001 Issue Date 27/07/17 GSF00469 A A.1.1 June 2018 Page 17 of 17.