Ferdinand Sol Guerrero, PGA Address 22 Pleasant Place Farmingville, NY 11738 (631) 428-2546 Ferdguerrero@pga.com Objective To obtain a Golf Professional position where I can oversee the tournament season, organize the merchandising aspect of the Golf Shop, and continue the membership development efforts of the club as I train the golf staff to provide exceptional and efficient service that exceeds the expectations of members and their guests. Leadership Profile Highly dedicated professional with exceptional experience in the business having worked in numerous golf service positions since 2000. A dependable and detail oriented employee who can always be relied on. A humble leader that is not self-effacing but rather tries to elevate everyone else. Significant experience in first rate golf operations, high class customer service, outstanding tournament operations, and excellent membership development skills. Demonstrate openness to new ideas and suspend judgment while listening to others. Operates daily with the thoughts of fairness, assertiveness, humility, and a sense of humor. Provides excellent interpersonal skills towards the membership and employees. Work Experience Date of Employment: May 2014 Present Facility: The Muttontown Club 18 hole private facility, member owned, managed by Troon Golf Position: First Assistant Golf Professional Supervisor: Christopher Marinaro, PGA, Head Professional Executed the opening and closing of pro shop operations. Assisted with the weekly payroll. Oversaw and supervised the Caddie Program along with Caddie Master; total of 40 Caddies. Supervised the Golf Staff; 4 Golf Shop employees and 5 Outside Operation employees. Managed and generated the bi-weekly schedule for the staff. Supervised the cart fleet use and driving range operations. Supervised and mentored 4 Methodist University Interns. 1
Managed the administration of the GHIN handicap system. Highly knowledgeable of the GHIN TPP Program for Tournaments and Corporate Outings. Coordinated and managed weekly Non-Member Outings, 30 Monday or Thursday Corporate Outings. Coordinated and managed weekly and monthly tournament activities; 20 Women Tournaments and 25 Men Tournaments. Expanded experience in tournament operations; scoreboard calligraphy, event sheets, budgets, and promotions. Assisted in the development and day to day tracking of budgets and business plans. Assembled tournament activities with Food and Beverage. Managed and supervised merchandising efforts of the Golf Shop; using judgment on how to display merchandise, type of merchandise to display, and sales. Supervised inventory management; daily tracking, taking in products, monthly inventories, and general questions and special ordering. Set-up daily tee times and tee sheets for the membership. Instructed private lessons for the membership; juniors and adults. Organized and supervised a 13 week Junior Camp and Championship. Coached, supervised and coordinated weekly events for the PGA Junior League; practice, matches, and pizza parties. Shared occasional starter and ranger responsibilities. Managed the Locker-room staff; 4 employees. Organized the ordering of supplies and inventory of Lockerroom. Regularly played with membership to help promote the game. Date of Employment: April 2013 April 2014 Facility: GolfTEC, Lake Grove, NY 11755 Indoor Teaching Facility Position: GolfTEC Certified Personal Coach Supervisor: Ryan Galloway, Center Manager Ability to teach and provide professional instruction to golfers with varying abilities; gave over 950 lessons in 12 months. Ability to teach with video, computers, and various swing software s. Ability to sell lesson packages, company value, and personal value to clients, sold over $50,000 in 12 months with an 82% closing rate. Ability to give club fittings for iron sets, drivers and woods, and putters. Performed daily POS management; opening and closing. Stayed up to date with teaching concepts and methods. 2
Date of Employment: October 2009 July 2012 Facility: Lakes Country Club, Palm Desert, CA 92260 27 hole private facility; member owned Supervisor: Mike Clifford, PGA, Director of Golf Executed the opening and closing of pro shop operations. Oversaw the administration of the GHIN handicap system. Organized weekly events for members. Coordinated and oversaw weekly events and several tournaments (7) for the Lakes Desert Niners program. Coordinated and oversaw weekly events and monthly tournament activities (20) for the Lakes Men s Association. Expanded experience in tournament operations; scoreboard calligraphy, event sheets, budgets, and promotions. Assembled tournament activities with Food and Beverage. Acquired sufficient knowledge of the Vision Perfect tournament software. Acquired proficiency with Microsoft Word, Excel, and PowerPoint. Instructed private lessons for the membership. Programmed weekly clinics for the Lakes Ladies Golf Association; averaged 13 ladies per week. Performed private lessons and weekly camps for juniors. Obtained sufficient knowledge of the Jonas POS system. Assisted in inventory management; daily tracking, taking in products, quarterly inventories, and general questions and ordering. Set-up daily tee times for the membership through the Foretees online system. Shared occasional starter and ranger responsibilities. Regularly played with membership to help promote the game. Date of Employment: May 2008 December 2008 May 2010 September 2010 Facility: Nissequogue Golf Club, St. James, NY 11780 18 hole private facility; member owned Supervisor: John Elwood, PGA, Head Professional Supervised bag room staff of 8. Performed weekly time cards duty. Assisted with monthly member tournaments. Organized weekly non-member outings. Performed daily operations of front desk. Operated numerous aspects of merchandising; display setup, selling, ordering, taking in inventory. Taught weekly junior camps. Executed starter and ranger duties. Date of Employment: May 2000 - August 2007 Hamlet Windwatch Golf and Country Club, Hauppauge, NY 11788 18 hole semi private facility; privately owned Supervisor: Patrick Dill, PGA, Director of Golf 2000-2003 Steve Donelly, PGA 2004-2005 John Forster, PGA, Director of Golf 2006-2007 Was promoted to Assistant Professional from Cart Attendant. Supervised cart service staff of 12. Performed various aspects of merchandising; display setup, selling, ordering, taking in inventory. 3
Managed golf shop staff and outside service staff. Managed inventory operations through the Jonas POS system. Organized quarterly inventory programs. Organized and oversaw outings for the club. Performed private lessons, clinics, and junior camps. Education Ferris State University Big Rapids MI Degree: Bachelor of Science degree in Business/ Minor in Marketing Major: Professional Golf Management Graduated 2010 PGA/PGM Program: PGA/PGM Checkpoint 1: Passed August 2009 PGA/PGM Checkpoint 2: Passed July 2010 PGA/PGM Checkpoint 3: Passed November 2010 Seminar(s): Business Planning and Operations 2009 PGA PGM Level 1 Analysis of the Swing - 2009 PGA PGM Level 1 Customer Relations - 2009 PGA PGM Level 1 Swing Concepts of Teaching 2010 PGA PGM Level 2 Supervising and Delegating - 2010 PGA PGM Level 2 Merchandising and Inventory Management - 2010 PGA PGM Level 2 Final Experience 2010 PGA PGM Level 3 Workshop(s): Teaching Seminar 2007 - Mark Wood Golf Swing 2008- Mike Hebron Ontic Golf Putter 2009 Kevin Arnold Rules of Golf Mark Wilson 2009 GHIN Operations 2010 Francis Nee Full Swing Summit 2011 Kip Puterbaugh Putting and Equipment Summit 2011- Frank Thomas On Course Teaching Summit 2011- Jim Flick Achievements PGA Certified with Juniors Passed Playing Ability Test (P.A.T.) September 2008. Won the 2012 Battle of the Pros while employed at the Lakes Country Club. Training for Intervention Procedures (T.I.P.S.) certified since 2009. CPR certified since 2010. GolfTEC Certified Golf Coach. 4
References Friedrich Eder, CCM General Manager The Muttontown Club East Norwich, NY (516) 922-7500 Chris Marinaro, PGA Head Golf Professional Trump National Golf Club Westchester, NY (413) 281-4686 Ted Steffenson Head Superintendent The Muttontown Club East Norwich, NY (516) 922-7500 John Elwood, PGA Head Golf Professional Nissequogue Golf Club St. James, NY (631) 584-2453 Steve Donnelly, PGA Head Golf Professional Pine Hollow Golf Club, East Norwich, NY (631) 589-2200 Mike Clifford, PGA Director of Golf Lakes Country Club Palm Desert, CA (760) 568-4321 Patrick Dill, PGA Director of Golf Championsgate Golf Club Championsgate, FL (760) 568-4321 5