PGA of America Employment Services 2017 ARMED FORCES GOLF MANAGERS

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1 PGA of America Employment Services 2017 ARMED FORCES GOLF MANAGERS

2 PGA Employment Services MISSION Advance PGA Professional careers Assist employers in hiring PGA Professionals Foster successful employment relahonships Promote the employment of PGA Professionals

3 PGA Employment Services PorIolio of Services PGA Member Services Employer & Consumer Services SecHon Services Our three customers!

4 CareerLinks (Employment Services) History 1992 Delegates at PGA Annual MeeHng Baseline queshons: Who owned the job? (Employer or SecHon?) Who had a right to know about jobs? Decisions: Employment is a nahonal inihahve Employer owns the job and is our customer Qualified PGA members have the right to know about jobs based on employer specificahons

5 CareerLinks (Employment Services) History CareerLinks pilot program begins CareerLinks goes live with 3 regional Employment Consultants (109 employers assisted) Staff expanded to 7 Consultants Staff expanded to 9 Consultants Internal CareerLinks ExecuSearch database developed CareerLinks PlaHnum service introduced Online CareerLinks Hiring SoluHon developed Staff expanded to 12 Consultants 2013 Department re- organized 2016 Expand to 14 Consultants and new Senior Director

6 PGA Employment Services Scoh Kmiec Senior Director Employment Don SweeHng, PGA Eastern Director Tim Marks, PGA Western Director Eastern Team 6 Consultants Western Team 6 Consultants Employment Services Analyst PGAHQ

7 Member Services Promote & facilitate hiring of PGA Members IdenHfy new job opportunihes Career counseling Job search assistance and counseling CareerLinks assistance PGA Jobfinder assistance Networking assistance RelocaHon assistance Outplacement counseling for unemployed PGA members Resume crihquing Interviewing techniques NegoHaHng techniques Customized CompensaHon Reports Performance appraisals Conflict resoluhon / mediahon PromoHng the CerHfied Professional Program (CPP) and MPP Assistance with PGA Member programs

8 Customized Report

9 PGA Employment Services CareerLinks Jobfinder Employment Consultants Career counseling Job search assistance Resume samples / crihquing Interviewing Hps / queshons NegoHaHng techniques Contract informahon Job descriphons Performance review materials Management Styles Assessment PGA CompensaHon Study Career Fitness Manual Job Hunter s Tool Kit Employer Hiring Guidebook Wage & Hour Manual Wage & Hour Consultant Background checks ESA *New Employer CommunicaHon *New Employer Guide for PGA Professionals (RecruiHng, Etc.)

10 Employer and Consumer Services PGA CareerLinks - Management PGA Jobfinder - Staff Facility needs analysis Hiring process guidance / assistance CompensaHon package development Represent PGA at industry trade shows / funchons Promote PGA Professionals in industry publicahons Contribute arhcles to industry publicahons

11 Section Services One stop employment soluhon for SecHons / Chapters Management jobs CareerLinks Non- management jobs PGA Jobfinder Work with sechon Employment Commihee SecHon / Chapter employment coordinahon Ahend SecHon / Chapter meehngs Conduct educahon seminars Contribute newsleher arhcles Timely communicahon on employment mahers

12 PGA CareerLinks CareerLinks Benefits Consultant has opportunity to posihvely impact compensahon and benefits through negohahons The employer receives a controlled number of qualified candidates Candidates are pre- qualified Helps alleviate percephon of oversupply Helps protect compensahon Facilitates a more informed hire An informed hire leads to greater job tenure Enhances the perceived value of PGA members and the PGA of America Provides an opportunity to build relahonships and create an advocacy posihon with employers Helps protect the PGA job market

13 CareerLinks ObjecDves Be recognized as the leader in providing employment services to the golf industry Help PGA Professionals find employment opportunihes that fit their skills and preferences Improve jobs by providing qualified candidates to employers Provide informahon, materials, and assistance to facilitate the hiring process Assist the PGA Professional in the search process

14 CareerLinks Hiring SoluDon Guidebook Comprehensive guide to assist employers with hiring PGA Professionals PGA Employment Services informahon Hiring process recommendahons Job profile queshonnaire (online) Sample job descriphons SuggesHons and tools for evaluahng resumes Interview suggeshons and sample queshons Sample correspondence to candidates Performance review suggeshons New GM Hiring SoluHon- Online

15 CareerLinks StaDsDcs Fiscal year 2015 NaHonal 750 CareerLinks job searches which is: A 5% increase from 2014 (a record jobs year) 26% above the 5 year average 10,696 PGA Professionals were nohfied through CareerLinks about management opportunihes There were more than 72 non- PGA facilihes that hired a PGA Professional a 22% increase from 2014 There were an addihonal 67 new PGA jobs created 24% above the previous year Armed Forces 38 CareerLinks job searches in 2015, 33 in 2016, and 16 so far in FY 2017

16 CareerLinks Job Orders - National 750 (2015) 408 (2010)

17 Careerlinks Job Orders-Military CL Jobs CL Jobs

18 PGA JOBFINDER

19 PGA JOBFINDER

20 PGA JOBFINDER

21 New and on the Horizon GM Online Hiring Solution In place GM Employer Communication Outline In place Enhancing of all employment information on PGA.org Streamlining of comp survey In place Increased focus on Platinum service- Ongoing Expanded department structure- Ongoing Looking at new and expanded CRM capabilities IT upgrade of PGA Jobfinder and Execusearch

22 Overview The Employment Services Department exists as a resource to the PGA Professional, PGA SecHons, Employers who desire to hire a PGA Professional My posihon exists to facilitate the above My number #1 priority is the PGA Professional and their income potenhal and job security our team is commihed to this My #2 priority is to protect the job market and promote PGA Professionals to employers My #3 priority is to adhere to # s 1 and 2 above

23 EMPLOYMENT TREND-20 Year PGA Member Period # Members % Change 01/ ,988 Cumulative % Change 01/ , / , / , / ,

Expanded Classifications Non-Active Classifications Life Member Status

24 Membership Classifications 27,000 24,000 20,441 22,894 24,332 21,000 18,000 Traditional Classifications 15,000 12,000 15,660 17,168 17,529 Expanded Classifications Non-Active Classifications Life Member Status 9,000 6,000 3, ,273 1,424 1,426 1,065 1, ,791 3,283 4,

25 EMPLOYMENT TRENDS- CLUB MANAGEMENT PGA Member Club Management Professionals by Fiscal Year Fiscal Year A-1 A-4 A-9 A-13 Total FY2008 6,526 1, ,029 9,290 FY2009 6,434 1, ,107 9,341 FY2010 6,258 1, ,166 9,263 FY2011 6,142 1, ,220 9,228 FY2012 5,932 1, ,237 9,008 FY2013 5,851 1, ,316 9,059 FY2014 5,750 1, ,379 9,047 FY2015 5,808 1, ,416 9,154 FY2016 5,615 1, ,418 8,889 FY2017 5,533 1, ,501 8,925

26 EMPLOYMENT TRENDS-Club Management

27 EMPLOYMENT TRENDS- Cumulative % Change By Year PGA Member Club Management Professionals by Fiscal Year : Cumulative % Change Fiscal Year Cumulative % Change A-1 A-4 A-9 A-13 FY FY FY FY FY FY FY FY FY

28 EMPLOYMENT TRENDS-Club Management By Year PGA Member Club Management Professionals: Percentage of Total by Year Fiscal Year A-1 A-4 A-9 A-13 Total FY FY FY FY FY FY FY FY FY FY

29 Facilities Affliated with Management Company Trend

30 Of current PGA members, is there a trend of more and more being employed at something other than green grass facilities? FY A-1 A-4 A-6 A-8 A-9 A-13 A-14 FY2008 6,528 1,393 1,585 2, , FY2009 6,435 1,458 1,647 3, , FY2010 6,260 1,493 1,714 3, , FY2011 6,144 1,495 1,758 3, , FY2012 5,933 1,481 1,784 3, , FY2013 5,852 1,522 1,864 3, , FY2014 5,751 1,525 1,952 4, ,379 1,034 FY2015 5,809 1,530 2,005 4, ,417 1,139 FY2016 5,616 1,482 1,960 3, ,420 1,134 FY2017 5,534 1,511 1,953 3, ,503 1,217 Today 5,563 1,540 1,974 4, ,512 1,229

31 Member Classification Cumulative Change FY A1 A4 A6 A8 A9 A13 A14 FY FY FY FY FY FY FY FY FY Today

32 Management Positions

33 Traditional Classifications

34 Instruction-Player Development

35 Expanded Career Path Classifications

36 EMPLOYMENT TRENDS- Apprentices 20 Year Trend Period # Apprentices % Change Cumulative % Change 01/1997 5,162 01/2002 8, /2007 6, /2012 4, /2017 4,

37 How many new members are entering job market via PGM schools? Has that number changed in last 5-6 years? To what jobs are all these new members going? How has the increase in PGM colleges affected existing members? We will probably elect to Membership in the next ten years only 70% of the number of folks we elected in the last ten years. Of those who become PGA Golf Management University Students, about 45% become PGA Members. Of those who become PGA Apprentices, about 33% become PGA Members.

772 374 101 572 327 218 551 344 113 2006 2011 2016

38 Election to Membership 1,400 Totals as of June 30, ,200 1, , Apprentice Grads Student Grads Reinstate/A-3 Elects

39 Apprentice and Student Enrollment 16,000 Totals as of June 30, ,000 12,000 10,000 University Students 9,894 Apprentices 8,000 7,693 6,481 6,000 4,000 7,557 4,972 4,437 2, ,337 2,721 2,

40 PGAPGM vs. PGM University Registrants Fiscal Year FY PGAPGM PGM Univ Total Registrants Registrants Registrants FY2000 2, ,586 FY2001 2, ,532 FY2003 2, ,593 FY2004 2, ,125 FY2005 2, ,810 FY2006 2, ,894 FY2007 2, ,882 FY2008 1, ,831 FY2009 1, ,740 FY2010 1, ,001 FY2011 1, ,975 FY2012 1, ,078 FY2013 1, ,046 FY2014 1, ,084 FY2015 1, ,913 FY2016 1, ,673 FY ,042

41 PGA PGM vs. PGM University Graduates By Fiscal Year FY PGAPGM Graduates PGM Univ Graduates Total Graduates FY FY FY FY FY FY FY FY FY FY FY FY FY FY ,081 FY FY FY

42 Members Elected Between 01/01/2004 and 01/19/2017 by Classification at Election

43 PGA PGM vs PGM University Active Members By FY FY PGAPGM Active Mems PGM Univ Active Mems Total Active Mems FY FY FY FY FY FY FY FY FY FY FY FY FY FY FY FY FY

44 PGA Members By Age Age Range # Members % of Total 24 and under % , % , % , % , % , % , % , % , % , % % % % 85 and over % 24, %

45 What are some of the initiatives that the association, at national level, is doing to address employment issues? Expanded Career Paths- GolfTec is largest employer with 316 members and 64 apprentices. PGA Employment- Expand consultants and roles. Global Employment- Colt, MacKenzie, McNair Management Companies Player Development Opportunities Prepare Members for General Management

46 PGA Employment Services Employment Consultant

PGA Apprentice Supervisors Guide Manual ~2014~

PGA Apprentice Supervisors Gui ide Manual ~2014~ PGA PGM PROGRAM 2.0 The PGA Professional Golf Management Program provides world class training for aspiring golf professionals by offering skill based training