Agile Roles and Responsibilities

Transcription

1 Agile Roles and Responsibilities Leah Burman SPC4, CSM, CSPO, CSP-SM, CSP-PO 21 September 2018

2 Leah Burman SPC4, CSM, CSPO, CSP-SM, CSP-PO 9+ years agile experience Java software developer, now Agile coach Coached agile transitions ranging from a single team to over 29 teams Northrop Grumman Agile Center of Excellence enterprise agile coach TS/SCI with lifestyle poly DOD, intelligence, federal, and other customers

3 Objectives To learn about Agile roles and what characteristics are important for each role To learn how traditional systems engineering and management roles work within Agile organizations To understand the certifications available for each role

4 Experience STAND UP IF: 1. You have been a scrum master 2. You have been a product owner 3. You have managed Agile teams 4. You have been a member of an Agile team

5 World of Agile SCALED AGILE CERTIFICATIONS PRACTICES Scrum Kanban DevOps Continuous Integration Planning Poker Stories Story Point Estimation Daily standups ORGANIZATIONS

6 Agile Values and principles AGILE MANIFESTO 2001 Jeff Sutherland, Ken Schwaber and 15 others Iterative, adaptive process built on self-managing teams empowered to embody the principles and values in the Agile manifesto. Individuals & Interactions Working Software Customer Collaboration Responding to Change OVER Processes & Tools Comprehensive Documentation Contract Negotiation Following a Plan

7 Knowledge Does Not Equal Understanding Agile teams require people who are able to not just do agile but be agile every day! Organizations adopting Agile need to embrace the Agile values and principles Decisions made daily should be guided by those values and principles

8 Agile Teams Cross Functional Sys Admin Tester Developer Security/IA System Engineer UX Product Owner Scrum Master Developer Team size should strive for 7 plus or minus 2 (5-9 people) Team has all the expertise needed to create a potentially shippable product

9 Scrum Roles Scrum Roles Team Members Scrum Master Product Owner What About? Other Agile Roles Agile Coach Stakeholders Customers Chief Scrum Master Chief Product Owner SAFe Roles Release Train Engineer (RTE) Product Manager Solution Architect Lean Portfolio Manager Engineering Manager Chief Architect Tech Lead Program Manager System Engineer Supply Chain Financial Analyst Scheduler SEIT Requirements Analyst Quality Assurance Agent Staffing Manager

10 Product Owner Recognizing the abundance of opportunities and resources available to us, we succeed by co-creating value with and for all of our stakeholders. Five Trademarks of Agile Organizations

11 Product Owner Responsibilities Owns the priority and scope of the product backlog Is a member of the agile team Manages product backlog to maximize business value delivered Works with stakeholders and customers to determine the business value and urgency for product backlog items Works with the team to define what needs to be delivered with each story Accepts work agile team has completed Communicates team progress

12 Scrum Ceremonies and the Product Owner SCRUM CEREMONIES Sprint Planning Meeting Sets the sprint goal and determines the priority and scope of the work desired in the sprint Daily Scrum May attend and listen to the team collaborate. May provided clarification on scope or priority if requested by the team Sprint Demo/Review Demonstrates the state of the product Provides visibility into the top priority for the next sprint Sprint Retrospective As a team member, participates in inspect and adapt process OTHER MEETINGS Storytime (Backlog Grooming) Release Planning Event

13 High Performing Teams: Product Owner Available to the team and stakeholders Authorized and accountable to make decisions on priority, value, and scope System Engineer, Business Analyst, Product Manager, Software Manager often well suited for this role As close to the end user as possible, while still available to the team Ability to translate and decompose customer needs or requirements into technical backlog understood by the team Consider Product Owner Proxy in some cases Identifies with the team; Product Owner is a member of the team! First-time product owners need time, trust, and support to grow into their new role. - Roman Pichler

14 Product Owner Certifications Two day in person course Costs range from $ Many offered in MD/DC/VA area Two day in person course Costs range from $ ; Can be offered at CollabraSpace Many offered in MD/DC/VA area Assessment cost of $200 or $500 Assessment does not require course, but significant studying or a course are recommended to pass Courses offered on less frequent basis

15 Further Learning for Product Owners Scrum Product Ownership the Professional Product Owner User Story Mapping Beyond Requirements Visual Models for Software Requirements Requirements by Collaboration Empathetic Technical Leadership

16 Scrum Master When the manager plays the role of Scrum Master, it s highly unlikely the Team will ever begin to self-organize. -Pete Deemer

17 Scrum Master Responsibilities Servant Leader for the team Shepherds/protects team from outside distractions Breaks down impediments to team progress Agile process and practice mentor Enables team to be the most functional team possible, delivering quality, high value products in an iterative cycle Not a decision maker; has no authority Facilitates scrum ceremonies

18 Scrum Ceremonies and the Scrum Master SCRUM CEREMONIES Sprint Planning Meeting Facilitates Planning meeting, allowing team to plan, estimate, and commit to the work within a set timebox Daily Scrum Facilitates daily scrum, ensuring it is focused on collaboration instead of status and under 15 minutes Listens for blockers and dependencies to take action on Sprint Demo/Review May or may not attend Sprint Retrospective Facilitates and participates in inspect and adapt process OTHER MEETINGS Scrum of Scrums Storytime (Backlog Grooming) Release Planning Event

19 Scrum of Scrum of Scrum SCRUM OF SCRUM OF SCRUMS SCRUM OF SCRUMS SCRUM OF SCRUMS SCRUM TEAM SCRUM TEAM SCRUM TEAM SCRUM TEAM SCRUM TEAM SCRUM TEAM

20 High Performing Teams: Scrum Master Organized; detail oriented Fun! Motivated Coach Humble Collaborative Knowledgeable Listens Encourages learning within the team Demonstrates commitment and agility daily Change agent Resolves conflict with the team Thinks outside traditional approaches Team Dynamics aficionado Root Cause Analyzer

21 Maestro! 1. First Be Quiet 2. Feed Your Inner Responsibility Junkie 3. Master the Art of Checking In 4. Showcase the Team 5. Clear A Path 6. Be the Hardliner Your Team Needs You to Be 7. Know Your Stuff And Learn When You Don t 8. Assert Influence Without Taking Over Reference

22 Scrum Alliance Scrum Master Certification Scrum Alliance Certified scrum master is 2 day in person course. After the class, must pass CSM test Over 40 offered in MD/DC area between Sept and Dec this year, cost is $1000-$1300 per student. Test fee and 2 year membership included in training

23 Scrum.org Scrum Master Certification Scrum.org PSM does not require course, but requires dedicated study time to pass. PSM courses typically in person two day and costs $1300-$1500 Only 1 course in MD/DC area being offered through end of this year Customized training could be a one day course or study sessions in person or virtually $150 per test attempt

24 SAFe Scrum Master Certification SAFe SAFe scrum master is 2 day in person course. Three offered in MD/DC area between Sept and Dec this year, cost is $850-$1200 per student. Course includes one test assessment fee CollabraSpace will be offering SAFe Scrum Master Certification course

25 Further Learning for Scrum Masters Upcoming Scrum Master Talk: October 19 th Scrum Master: Trick or Treat? A good scrum master is key to many high performing teams. Discuss the Dos and Don't of Scrum Mastery and learn tips and tricks from professional scrum masters. In addition, this talk covers why you may want to join a Scrum Master Community of Practice and how to get one started. Agile Estimating and Planning Succeeding with Agile The Goal Real World Agility The Scrum Field Guide Making Work Visible User Stories Applied Chief Agility Officer Message to Garcia The Four Tendencies Deep Work

26 Agile Team Member We live in a constantly evolving environment and cannot know exactly what the future holds. The best way to minimize risk and succeed is to embrace uncertainty and be the quickest and most productive in trying new things. You can t solve someone s problem with code if you don t understand their problem. - Adam Haney, Bellhops

27 Team Member Responsibilities Estimates work to be done Commits to work to be accomplished Manages and self-organizes Collaborates with teammates Completes work according to Definition of Done Embodies agile values and principles by contributing to retrospectives

28 Scrum Ceremonies and the Team SCRUM CEREMONIES Sprint Planning Meeting All team members participate Daily Scrum All team members participate Sprint Demo/Review May attend if interested Often participate by demonstrating completed work Sprint Retrospective All team members participate OTHER MEETINGS Storytime (Backlog Grooming) Release Planning Event

29 High Performing Teams: Team Members Learn from each other Do not hold information back Raise Risks when they become known Have Fun Enjoy delivering value and being productive Seek constant improvement Knowledgeable in scrum Trust each other Open Respectful Focused If you are the only person on your Scrum team that can do a particular job, you should be fired. - Jeff Sutherland

30 Team Certifications Three day in person course Requires 2 additional days of technical or Scrum Master training Costs range from $ Many offered in MD/DC/VA area Two day in person course Costs range from $ ; Can be offered at CollabraSpace Assessment $200 Assessment does not require course, but a course is available Courses offered on less frequent basis

31 Further Learning for Team Members Agile Software Development with Scrum Agile Application Security Introduction to Agile Methods The Scrum Field Guide Scrum Shortcuts Message to Garcia DevOps Handbook Blameless Continuous Integration Software Ownership Transfer We the People: Consenting to a Deeper Democracy Helping Empathetic Technical Leadership The Five Dysfunctions of a Team

32 What About... Tech Leads? Engineering Manager Quality Assurance Agent Staffing Manager Supply Chain Tech Lead Scheduler Chief Architect SEIT System Engineer Financial Analyst Program Manager Requirements Analyst

33 SAFe Roles

34 Agile Management When given clear responsibility and authority, people will be highly engaged, will take care of each other, will figure out ingenious solutions, and will deliver exceptional results. Five Trademarks of Agile Organizations

35 Agile Management Decentralized decision making is key to empowering selforganizing agile teams The people doing the work are best able to plan and estimate that work

36 Management Responsibilities Manage funding and performance measures Resolving impediments to team productivity Defining priorities Assigning business value to backlog Talent management Best Practices Team alignment Decentralize decision making when possible

37 Scrum Ceremonies and Management SCRUM CEREMONIES Sprint Planning Meeting Nope let the team do the planning Daily Scrum Nope let the team coordinate daily efforts Sprint Demo/Review Provide feedback on work demonstrated Communicate any changes in priority and near term milestones Sprint Retrospective Support team s autonomy by removing any impediments to change OTHER MEETINGS Release Planning Event Key participant Provide business context Provide feedback on team planning Resolve risks identified by teams

38 High Performing Teams: Management Coach team members to better understand business value Guide team to solve problems Ensure team visibility into management priorities and constraints Addresses HR and training needs Participates in Agile demos and release planning Open Encourage learning from failures Trusts the team Focus on large organizational problems Serves the teams SAAB JAS 39E Gripen Managers Decompose contract into backlog Daily meeting with management Authority to remove impediments Use backlogs and burn down charts to schedule incremental goals

39 Management Certifications Two day in person course Costs range from $ ; Can be offered at CollabraSpace SAFe for Government, 1 day course is launching next week; Can be offered at CollabraSpace Assessment $200 Assessment does not require course, but a course is available Courses offered on less frequent basis

40 Further Learning for Managers The Goal Silos, Politics, and Turf Wars The Phoenix Project SAFe Software in 30 Days Agile & Iterative Development: A Managers Guide Leaders Eat Last Training From the Back of the Room Joy, Inc. The 5 Languages of Appreciation in the Workplace Team Member

41 Questions?

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43 Women in Agile Mid Atlantic group is being formed now! Aligned with Women in Agile, we are launching the Women in Agile Mid Atlantic group at the Women in Agile breakfast on October 4 th at the SAFe Summit Conference.

44 Retrospective What challenges have you seen with a particular Agile role? When is the best time for SAFe Scrum Master Training? What other certifications/training are you most interested in?