POLLUTION INCIDENT RESPONSE MANAGEMENT PLAN FOR NSW SITES

Transcription

1 POLLUTION INCIDENT RESPONSE MANAGEMENT PLAN FOR NSW SITES

2 CONFIDENTIAL & PROPRIETARY POLLUTION INCIDENT RESPONSE MANAGEMENT PLAN Content of the plan Introduction Background Definition of a pollution incident Pollution incident notification Emergency preparedness and response Organization Roles Maps Staff training Appendix 1 Activation of emergency signal Appendix 2 Emergency evacuation procedure Appendix 3 Hazardous material stored on NSW sites Appendix 4 Emergency staff contact details Appendix 5 Environmental Aspect/Impact register Appendix 6 Tool box record.

3 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 2 of 41 1 INTRODUCTION The PIRMP has been developed by Daniels Health in response to amendments to the Protection of the Environmental Legislation Amendment Act 2011 as set out in Part 5.7A of the POEO Act. The plan provides a guide for the operations, action and notifications to be carried out in the event of a pollution incident and/or emergency as application. Due to Daniels Health already have an Emergency response plan this plan will refer to the existing document as per the guidelines. This has been incorporated below in the document. To develop the PIRMP consultation with key stakeholders and managers within the business were undertaken. 2 BACKGROUND The POELA Act introduces several changes to improve the way pollution incidents are reported, managed and communicated to the general community. The Act includes a new requirement under Part 5.7A of the Protection of the Environment Operations Act 1997 (POEO Act) to prepare, keep, test and implement a pollution incident response management plan. The objectives of these plans are to: ensure comprehensive and timely communication about a pollution incident to staff at the premises, the Environment Protection Authority (EPA), other relevant authorities specified in the Act (such as local councils, NSW Ministry of Health, WorkCover NSW, and Fire and Rescue NSW)1 and people outside the facility who may be affected by the impacts of the pollution incident minimise and control the risk of a pollution incident at the facility by requiring identification of risks and the development of planned actions to minimise and manage those risks ensure that the plan is properly implemented by trained staff, identifying persons responsible for implementing it, and ensuring that the plan is regularly tested for accuracy, currency and suitability. 3 DEFINITION OF A POLLUTION INCIDENT The definition of a pollution incident is: pollution incident means an incident or set of circumstances during or as a consequence of which there is or is likely to be a leak, spill or other escape or deposit of a substance, as a result of which pollution has occurred, is occurring or is likely to occur. It includes an incident or set of circumstances in which a substance has been placed or disposed of on premises, but it does not include an incident or set of circumstances involving only the emission of any noise. A pollution incident is required to be notified if there is a risk of material harm to the environment, which is defined in section 147 of the POEO Act as: (a) harm to the environment is material if:

4 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 3 of 41 (i) it involves actual or potential harm to the health or safety of human beings or to ecosystems that is not trivial, or (ii) it results in actual or potential loss or property damage of an amount, or amounts in aggregate, exceeding $10,000 (or such other amount as is prescribed by the regulations), and (b) loss includes the reasonable costs and expenses that would be incurred in taking all reasonable and practicable measures to prevent, mitigate or make good harm to the environment. Industry is now required to report pollution incidents immediately to the EPA, NSW Health, Fire and Rescue NSW, WorkCover NSW and the local council. Immediately has its ordinary dictionary meaning of promptly and without delay. These strengthened provisions will ensure that pollution incidents are reported directly to the relevant response agencies so they will have direct access to the information they need to manage and deal with the incident in a faster time. There are new associated offences, for individuals and corporations, for not preparing a plan, not keeping the plan at the premises to which it relates, not testing the plan in accordance with the Regulations and not implementing the plan in the case of an incident. 4 POLLUTION INCIDENT NOTIFICATION Site contacts The site contacts for activating the plans and managing the response are: Name Title Phone Christian Kath GM - Operations Manager David Tickner Transport Supervisor Daniel Citroni Operations Supervisor When a pollution incident occurs on site Firstly, call 000 if the incident presents an immediate threat to human health or property. Fire and Rescue NSW, the NSW Police and the NSW Ambulance Service are the first responders, as they are responsible for controlling and containing incidents. If the incident does not require an initial combat agency, or once the 000 call has been made, notify the relevant authorities in the following order. The 24-hour hotline for each authority is given when available: the EPA, phone Environment Line on the Ministry of Health via the local Public Health Unit see below the WorkCover Authority phone Fire and Rescue NSW phone Note: If the situation warranted calling 000 as a first point of notification, you do not need to ring Fire and Rescue NSW again.

5 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 4 of 41 In NSW calling will direct you to your local Public Health Unit. Public Health Unit Contact Details After Hours Contact Goulburn Office Locked Bag 11, Goulburn, 2580 Ph: Fax: / (*s) Ph: (diverts to Albury Base Hospital) - ask for Public Health Officer on call, Albury Office PO Box 3095, Albury, 2640 Ph: Fax: Ph: (diverts to Albury Base Hospital) - ask for Public Health Officer on call, Broken Hill Office PO Box 457, Broken Hill, 2880 Ph: Fax: / (*s) Ph: (Broken Hill Hospital) - ask for Public Health Officer on call, if no answer: Mob: Dubbo Office PO Box 4061, Dubbo, 2830 Ph: / 2258 Fax: (*s) Ph: (Dubbo Base Hospital) ask for Public Health Officer on call, if no answer: Mob: ask for Public Health Officer on call Bathurst Office PO Box 143, Bathurst, 2795 Ph: Fax: (*s) Mob: ask for Public Health Officer on call Newcastle Office Locked Bag 10, Wallsend, 2287 Ph: Fax: (*s) Ph: (diverts to John Hunter Hospital) - ask for Public Health Officer on call Tamworth Office Locked Mail Bag 9783, NEMSC 2348 Ph: Fax: (*s) Ph: (diverts to Public Health Officer on call)

6 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 5 of 41 Matraville Office (Justice Health) PO Box 150, Matraville, 2036 Ph: Fax: (*s) Mob: Ph: Infectious Disease or Environmental Health Port Macquarie Office PO Box 126, Port Macquarie, 2444 Ph: Fax: (*s) Mob: Ph: Infectious Disease or Environmental Health Lismore Office PO Box 498, Lismore, 2480 Ph: Fax: / (*s) Ph: Infectious Disease or Ph: Environmental Health Hornsby Office Hornsby Hospital, Palmerston Rd, Hornsby, 2077 Ph: Fax: / (*s) Ph: (Hornsby Hospital) - ask for Public Health Officer on call Gosford Office PO Box 361, Gosford, 2250 Ph: Fax: (*s) Ph: (Gosford Hospital) - ask for Public Health Randwick Office Locked Bag 88, Randwick, 2031 Ph: Fax: / (*s) Ph: (Prince of Wales Hospital) - ask for Public Health Wollongong Office Locked Bag 9, Wollongong 2500 Ph: Fax: (*s) Ph: (Wollongong Hospital) - ask for Public Health Eastern Zone(Camperdown Office) PO Box 374, Camperdown 2050 Ph: Fax: Ph: (Royal Prince Alfred Hospital) - ask for Public Health Officer on call For Liverpool Area, please dial the Camperdown office.

7 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 6 of 41 Penrith Office PO Box 63, Penrith 2751 Ph: Fax: / (*s) Ph: (Westmead Hospital) - ask for Public Health Officer on call Parramatta Office Locked Bag 7118, Parramatta BC 2150 Ph: Fax: / (*s) Ph: (Westmead Hospital) - ask for Public Health Officer on call Councils: LOCAL COUNCIL Alexandria TS Marrickville Council (02) Artarmon RRC Willoughby City Council (02) Auburn RRC Auburn City Council (02) Belrose RRC Warringah Council (02) Camden Organic RRF Camden Council (02) Spring Farm RRP Camden Council (02) Camellia RRC Parramatta City Council (02) Chullora RRP Bankstown City Council (02) Eastern Creek RRP Blacktown City Council (02) Seven Hills RRC Blacktown City Council (02) Forest Hill Liquid Waste Wagga Wagga City Council Kemps Creek ARRP Penrith City Council (02) Lucas Heights RRP Sutherland Shire Council (02) Raymond Terrace RRC Port Stephens Council (02) Rockdale RRC Rockdale City Council (02) Ryde RRC Ryde City Council (02) Wetherill Park RRC/SC Fairfield City Council (02)

8 Orange Orange city council Communicating with neighbors for on-site pollution incidents Communicating with neighbours and the local community is an important element in managing the response to any incident. In case of pollution incidents that may potentially pose threat to the health and safety of the Neighbours, the neighbours will also be urgently notified. Communication mechanisms will include incident notifications placed on the licensee s website or social media networks (such as Twitter or Facebook); the use of telephone calls or SMS or other messaging systems; s to community representatives and letterbox drops and doorknocking of affected community members, as appropriate to the circumstances. In the communication, Daniels Health will include any specific information that could be provided to the community so it can minimise the risk of harm. For example, this will include instructions to close windows and doors and remain inside for incidents involving emission of air pollutants, or avoiding the use of water in creeks or rivers affected, or likely to be affected, by a pollutant discharge. In determining the extent of community notification for potential air emissions, Daniels Health should will consider aspects such as the type of pollutant, prevailing winds, height and magnitude of an emission, as well as the location of any on-site fallout or off-site impacts, the likelihood of the pollutant reaching ground level, and possible impacts on sensitive receptors. There are not sensitive premises in close proximity, such as schools, pre-schools, nursing homes and hospitals.

9 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 10 of 41 5 EMERGENCY PREPAREDNESS AND RESPONSE The elements described in this document form the content requirements of the Emergency Preparedness & Response Management Plan (EPRMP) for the site work and services to be provided by Daniels Health Pty Ltd (SPL). This applies to all Daniels Health sites. This EPRMP describes the methods for controlling the emergencies on site and to assure that the emergency response procedure is carried out in a manner safe to individuals working on this site. Sub-contractors to SPL will in turn implement the requirements of this EPRMP. Each Sub-contractor shall adhere to the requirements of this EPRMP The EPRMP shall be identified by the applicable (internal) contract number, document number, description, issue status, controlled copy number and be signed and dated by the State Safety Officer / representative, Australian Operations Manager and the Systems Manager. Each controlled distribution copy of the approved EPRMP, shall have the signed red APPROVED stamp, in order for it to be identified as the valid copy of the controlled document. The master copy shall be held by the Systems Manager, other copies shall be distributed in accordance with the distribution list on the cover page of this Plan. The EPRMP shall be subject to review and shall be amended to reflect any changes in the methods of execution or changes to applicable OH&S legislation. The EPRMP shall then follow the requirements of Clause 1.4 and re-issued. The aim of the Daniels Health Emergency Plan is to provide a timely and co-ordinated response and recovery from an emergency at all sites. This Plan details the arrangements for control and co-ordination of the response and initial recovery from an emergency. The description and likehood of the main hazards to human health or the environment is provided in Daniels Health Environmental Aspects/Impacts register for each site (i.e. Document R for Silverwater site) which is attached to this plan as Appendix 5. Pre-emptive actions has been undertaken to mitigate impacts, as described in Daniels Health Environmental Aspects/Impacts register for each site (i.e. Document R for Silverwater site).

10 The EPRMP shall apply to all personal on site. The EPRMP is the first of three manuals that addresses Emergency Preparedness Response Plan (M ); Business Continuity (M ); and IT Disaster Recovery Planning (M ).

11 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 11 of Organisation RESPONSIBILITY TASK NOTES Emergency Committee (EC) 1 Structure An Emergency Committee (EC) has been formed and consists of selected personnel from designated areas of the Daniels Health Site. A register of EC members must be maintained by the Site Safety Coordinator. The EC register must be prominently displayed on specific notice boards and at all emergency exits throughout the building. The EC consists of: Chief Warden Deputy Chief Warden (if required) Various Area Wardens First Aid Officer Communications Officer A register detailing the EC personnel is attached in Appendix 4 Employees and visitors must follow the instructions of EC personnel during an emergency evacuation. EC Chief Warden 2 Roles During a site emergency evacuation, the Chief Warden has ultimate command until the arrival of emergency services and must: Ensure they can be readily identified and wear a Red safety helmet Establish and document the nature and location of the emergency following activation of the alert alarm Initiate the evacuation alarm as required Coordinate the emergency evacuation Communicate with Area Wardens via internal telephones or mobiles Confirm all clear signal with Area Wardens Cooperate with emergency services

12 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 12 of 41 RESPONSIBILITY TASK NOTES EC Deputy Chief Warden 3 Roles During a site emergency evacuation, the Deputy Chief Warden is responsible to the Chief Warden and must: Act as the Chief Warden if the Chief Warden is absent Ensure they can be readily identified and wear a white safety helmet Assist the Chief Warden Maintain competency as Chief Warden/Deputy Chief Warden Cooperate with emergency services Ensure smoking is prohibited EC Area Wardens 4 Roles During a site emergency evacuation, Area Wardens are responsible to the Chief Warden and must: Ensure they can be readily identified Proceed to their designated internal assembly point Await instructions from their Chief Warden Conduct a search and sweep of their area as required Direct evacuees to the designated internal assembly point Assist and remain with mobility impaired personnel as required Take the portable area assembly sign and lead evacuees to the emergency evacuation assembly area Assist Chief Warden at the emergency evacuation assembly area Ensure smoking is prohibited Cooperate with emergency services Await confirmation of the all clear signal Following the all clear ensure evacuees return to the building in a prompt and orderly manner EC First Aid Officers 5 During a site emergency evacuation, the EC First Aid Officers are responsible to the Chief Warden and must: Ensure they can be readily identified by a green cross with a white background Follow instructions of the Chief Warden Administer first aid as required.

13 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 13 of 41 Roles RESPONSIBILITY TASK NOTES Operations Manager / Communications Officer 6 Responsibility Liaise with third party rescue teams until the Chief Warden arrives All employees who carry out work for or on behalf of Daniels Health are familiar with this EPRMP and related procedures and are competent to carry out their roles and responsibilities Appropriate resources are made available in terms of suitable and competent personnel, materials and equipment to ensure that the requirements of this EPRMP are met Regular audits are carried out to determine the effectiveness, efficiency and compliance of this EPRMP All personnel are made aware of their role and responsibilities. All employees who carry out work for or on behalf of Daniels Health are familiar with this EPRMP and related procedures and are competent to carry out their roles and responsibilities Appropriate resources are made available in terms of suitable and competent personnel, materials and equipment to ensure that the requirements of this EPRMP are met Regular audits are carried out to determine the effectiveness, efficiency and compliance of this EPRMP All personnel are made aware of their role and responsibilities.

14 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 14 of 41 All Employees 7 Responsibility Adhering to this procedure. Participating in planned emergency training drills

15 RESPONSIBILITY TASK NOTES EOHS Manager 8 The EPRMP is made known to all SPL employees and sub- Responsibility contractors Restricting entry to the scene of any incident / accident Raising the alarm for a known emergency with the appropriate authorities so that external emergency services can be requested when required Assisting with other duties as requested by the Emergency Co-ordinator (i.e. roll calls, escorting emergency external vehicles through the site). Ensure the Emergency Contact list is maintained and on display at all times. Maintaining training records. Maintain and update the Emergency Evacuation diagram. Arrange appropriate training for key personnel in emergency response via toolbox. All Employees 9 Training will be provided in the Activation of Emergency Training Horn Procedure (Appendix 1) and Emergency Evacuation Procedure (Appendix 2) to all new staff as part of induction training and will be further displayed on noticeboards, in recreation areas and in the vehicles used for field operations. Training in emergency evacuation will be provided to nominated wardens and all SPL staff and conducted at yearly intervals. All Wardens must be trained in the roles of a Warden by a third party accredited trainer All EC personnel must be trained in the use of fire extinguishers. A full emergency evacuation drill will be conducted each April and October. Site Manager 10 Training records following evacuation drills and exercises Training must be maintained and made available to the regulatory Records authority on request. The template for this are contained in Fire and Evacuation Plan Summary (state)

16 DOCUMENT No. M REVISION No DATE EFFECTIVE: Page of 41 RESPONSIBILITY TASK NOTES All Employees 11 Potential Emergencies Emergency A Site Risk Review shall be completed based on the scope of Notifications works for the project. The major hazards at Daniels Health include but are not limited to the following: Fire Medical Emergency Work at Heights Confined Space Electrocution Gas (explosion) Traffic Movement (Communication & Personnel Interaction). Hazardous Materials Emergency Equipment / Personnel The emergency facilities and equipment include: First Aid Area Portable First Aid Kits Eyewash stations where workers are at risk of being in contact with harmful substances Spill control equipment (located near bulk fuel storage area) Emergency Siren Emergency lighting shall be installed in all permanent buildings or enclosures. Temporary buildings will have Exit signs placed above the doors so that persons can exit safely from the building or enclosure if normal lighting fails, or in the event of an emergency. The Emergency Response Equipment will be controlled by the designated representative and maintained in accordance with the manufacture instructions. Additional equipment such as working at heights, confined space and rigging will be available as required. Emergency equipment shall be operated by appropriately qualified and competent personnel. RESPONSIBILITY TASK NOTES

17 All Employees 6 Emergency Notifications (cont) Emergency Assembly Points Communication / Training Emergency Evacuation Procedure shall be documented and displayed as appropriate. A list of trained Senior First Aiders shall be displayed in the Lunch area, Front Office, and Communications Notice Boards. All personnel shall be made familiar with the Emergency Evacuation Procedure at the site inductions and refreshed on a regular basis on the content of the Procedure at prestart briefings, toolbox talks and practical simulation exercises. Supervisors shall be familiar with the work area specific Emergency Guidelines. Emergency drills shall be carried out for all areas of the site. The Operations Manager will determine the frequency of these drills. A review of the EPRMP shall be carried out following an emergency drill or actual emergency situation to determine how its effectiveness can be improved. Prior to any emergency drill conducted at the site, a risk assessment shall be completed by the Quality representative to ensure any potential hazards generated by the drill are identified, controlled and communicated. If evacuation to an outside location is appropriate, the nominated assembly areas for personnel shall be far enough away from the building, structure or workplace to ensure that, where practicable, everyone is protected from falling glass and other objects. Ideally the areas selected for assembly points should be sheltered from the affected building, structure or workplace by other buildings, structures etc., upwind of prevailing winds and should allow for further movement away from any possible source of danger. The SPL supervisor will at the Assembly Point identify all personnel that have successfully evacuated, and those that are not accounted for by means of a roll call

18 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 17 of 41 RESPONSIBILITY TASK NOTES All Employees 7 Remove the danger if possible Emergency Remove the injured from the Danger if possible Response Render First Aid Guidelines Promote Recovery of the Injured Provide information and assistance as required to the emergency Response Assistant and external assistance providers (e.g. Ambulance Paramedics) Additional work area specific Emergency Guidelines are provided in Section 5. All Employees 8 MSDS Material Safety Data Sheets containing information on the reactivity of materials on site and the extinguishers to be used should be kept in a safe and easy to find location. A register of all hazardous substances used or stored on site that includes stock levels of each hazardous substance should also be kept with the MSDS All Employees 9 For each identified emergency type, a likelihood / Risk Analysis consequence risk matrix is determine the risk level

19 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 18 of 41 RESPONSIBILITY TASK NOTES All Employees 1 Emergency Response Procedures Threat Before beginning operations at a new site the Operations Manager Analysis ( or designated representative) along with relevant representatives will review this procedure to ensure its relevance to the new site. Emergency Response Procedures have been formulated to cover all possible emergencies and include: Fire/explosion Medical emergency Hazardous material spill Vehicle/Plant Incident Confined Space Entry Rescue from Height Natural Disaster Bomb Threat Armed Hold Up Using a risk analysis matrix, the following identified events have been graded according to likelihood and consequence.

20 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 19 of 41 RESPONSIBILITY TASK NOTES All Employees 2 All Employees 3 Fire or Explosion Evacuation of General Buildings Most fires are small in origin but have the potential to grow into major disasters. Fire can be reported by any employee or contractor. There are basic rules to follow upon the discovery of a fire. They are; Remove yourself and others from danger. Raise the alarm by means of verbal announcement. Contain the fire by using correct fire fighting equipment if Safe To Do So. Evacuate if fire cannot be contained, close all doors and evacuate to a safe muster point. Ensure vehicles are well out of danger. Keep personnel upwind to avoid coming in contact with smoke; Standby for an immediate evacuation Reporting & Investigation is to be completed. In all cases of fire, Emergency Services should be summoned to reduce response times. Reporting & Investigation is to be completed. If you see smoke or fire, alert other people working in the area of the fire. Raise the alarm as per Appendix 1. Attend to and assist injured personnel immediately move from the danger area. Isolate fire by closing doors when leaving the building. If safe to do so, attempt to extinguish the fire; do not put your safety at risk. Proceed and direct people to the Emergency Assembly Point as per Appendix 2. At the Emergency Assembly Point account for people. If any person is missing alert emergency services. Remain at your Emergency Assembly Point until the All Clear is given by the attending emergency service. Return to the building

21 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 20 of 41 RESPONSIBILITY TASK NOTES All Employees 4 All Employees 5 Out of Normal Working Hours Medical Emergency If you see smoke or fire, alert people working in the area of the fire. Raise the alarm as per Appendix 1. If safe to do so, attempt to extinguish the fire; do not put your safety at risk. Proceed to Emergency Assembly Point as per Appendix 2. Isolate fire by closing doors. Do not re-enter the building until the Fire Brigade or equivalent gives the all clear. The reporting of all incidents or near misses is to be completed immediately. This will assist to control any residual hazard(s), ensure the incident does not occur again and ensure appropriate and timely treatment is provided to any injured person. Raise the alarm as per Appendix 1. In the event of a medical emergency scene (e.g. heart attack, collapse, and serious injury) the first person on the scene is to attend to the injured and make contact with the First Aider/ security officer While waiting for medical assistance person/s on the scene, ensure no further danger is possible to either the patient or yourself. Remain with casualty and provide appropriate support. Based on their training, the first aider should render assistance to the injured and make them comfortable. The first aider to decide if an ambulance is required. If the injury has resulted from car crash, DO NOT move the person and do not leave them unattended. If the injury has resulted from a fall, DO NOT move the person and where possible do not leave them unattended. The first aider will remain with the injured person until despatched from the site by the ambulance or such other time as deemed necessary. Ensure that an incident report is completed.

22 DOCUMENT No. M REVISION No DATE EFFECTIVE: Page of 41 RESPONSIBILITY TASK NOTES All Employees 6 In the event of a hazardous chemical spill, response and clean Hazardous up will be determined by the information provided in the Material Material Spill Safety Data Sheets for the chemical. If a chemical leak occurs, contain the spill, and if safe to do so clean up the spill. Project staff will have MSDS s, personal protective equipment and spill containment kits on site. Contact the Operations Manager to inform of spill and amount loss. As necessary, the Operations Manager will take control of the situation and coordinate all required actions. In the case of a medical emergency, the Operations Manager will assume control of the situation upon it being reported to them as such. Reporting & Investigation is to be completed. The chemicals stored on site can be seen in Appendix 3 All Employees 7 The Operational Manager must be informed of any vehicle or plant Vehicle Plant incident occurring without delay. Incident Raise the alarm as per Appendix 1. Make suitable arrangement for the safe transportation of any injured person. Make suitable arrangement for the safe removal of any wreckage. Make appropriate arrangements for the accident scene to be made safe. Report to other external authorities and agencies as appropriate All Employees 8 All confined space entry will be in accordance with the Confined confined space entry procedures. Space Entry Supervision is to ensure that these procedures are discussed with personnel prior to entry into the confined space and in compliance with Permit conditions

23 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 23 of 41 RESPONSIBILITY TASK NOTES All Employees 9 The site manager must be informed of any significant flooding Storm Water issues that result in untreated water being released to the storm Contamination water drains versus Generally sites will be divided into four areas; external yard, external truck load / unload; Warehousing and internal operations. 1. Special conditions NSW areas will have a humeceptor that treats water prior to release. NSW - The internal operations drainage due to the nature of the business is connected to a Water Quality Control System which uses either / or a scrubbing system, chemical and physical separation methods. The external loading / unloading area drainage areas will be directed to a bunded area with a humeceptor, Quality control System or other system which treats storm water overflow prior to release to the sewer The external yard area drainage area will be directed to a bunded area with a humeceptor or other system which treats storm water overflow prior to release to the sewer. Warehousing drainage areas are either send to storm water or treated via a humeceptor prior to release depending on the use of the facility. 2. Special Conditions Laverton has a Dry Scrubber System where water is used to cool ash via a water reservoir. This water is treated and send to sewer 3. Special Conditions Dandenong as a treatment process for 4. Special Conditions other sites have a bunded wash area and were appropriate equipment, were water is diverted to sewer. 5. All water from roof and outside is diverted to the stormwater drainage system. 6. In the event of a fire, the chemical residue will be clean up, with any residual removed and disposed of in a manner so as not to contaminate the waterways or inappropriate landfill.

24 RESPONSIBILITY TASK NOTES All Employees 10 Fall from Heights Rescue from a If worker has fallen to ground and unconscious protect Height the victims airway by rolling the victim into the lateral ( recovery) position and protect the airway Do not move the victim if the area is safe Raise the alarm and follow the Emergency Response Procedure Remain Calm Keep other workers out of the area Fall from Heights - Suspended Prior to all work at heights a fall recovery plan must be established, this plan is to be followed in the event of an emergency and must be located at the job site. Raise the alarm as per Appendix 1. Cease all operations within the area. If safe to do so, contact affected person and maintain contact until help arrives. If unsafe to enter, await instruction from supervisor. If injuries are severe, request Ambulance. Keep other workers out of the area. After gaining advice from qualified personnel mobilise suitable recovery equipment (e.g. crane, manbox, EWP, rope recovery equipment etc) The Rescue Team will assess the situation and attempt communication with the affected person. If deemed safe approach casualty. Adopt DRABC. Begin recovery of person if suitable equipment and personnel are available (e.g. crane, manbox, EWP, rope recovery equipment etc). Ensure ambulance is enroute to scene. Provide necessary assistance to Ambulance. Rescuing trapped persons from height requires specialist skills. It is vitally important that Employees DO NOT put themselves at risk.

25 DOCUMENT No. M REVISION No DATE EFFECTIVE: Page of 41 RESPONSIBILITY TASK NOTES All Employees 11 Natural disasters include tempest e.g. storms, cyclones, hurri - Natural canes, floods, tornadoes, other climatic conditions e.g. bush fires, Disaster and changes in the earth s crust e.g., earthquakes. In the event of SPL activities or personnel being affected by natural disasters the following measures shall be taken; Contact Operations Manager and/or Administration immediately Raise the alarm as per Appendix 1 and where possible the Emergency Evacuation Procedure in Appendix 2. If unable to contact either of the above, call 000 and ask for emergency services. This action is only to occur if damage involves medical emergency, hazardous material spill or fire/explosion. In the cases of natural disaster, once an occurrence has been reported to the Operations Manager / Administration, they will take control of the situation and coordinate necessary arrangements

26 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 26 of 41 RESPONSIBILITY TASK NOTES All Employees 13 You must remain calm and endeavor to establish with the caller Bomb Threat where the bomb has been placed, at what time it will detonate and why you are the target. Receiving a Bomb Threat Call 1. Do not panic. 2. Keep the caller on the line as long as possible and record the person s comments word by word. 3. Ask: Where is the bomb? When will it go off? Why was the bomb placed in this building? What does it look like? How can it be set off? What is your name? Listen for background sounds? Characteristics of the caller s voice? 4. Listen carefully for background noises, speech mannerisms, accent, etc. which might give a clue to the age, sex and location of the caller. 5. Don t Hang Up When a Bomb Threat Is Received 6. Raise the alarm as per Appendix Do not create panic by telling personnel other than the Operations Manager. 8. The Operations Manager will liaise with the Authorities to assess the seriousness of the threat. A decision must be made as to what appropriate action, in the light of the perceived threat, should be taken. The basic options prior to finding a suspect device is: Take no further action. Search without evacuation. Evacuate and search, or Evacuate (without search).

27 RESPONSIBILITY TASK NOTES All Employees 13 If you receive a package that appears to be out of the ordinary, for If a suspect example, from someone you do not know, or if it is badly wrapped, object is found or if it has unusual contents, follow the steps below. If you have not opened the package - DO NOT open it. Leave the package where it is. Get everyone out of the room and close the door. Isolate the room and prevent others from entering. Raise the alarm as per Appendix 1. Make a list of persons who were in the room to give to authorities when they arrive. Alert the Regional Manager. Wait in a safe place until emergency services arrive and follow their instructions. I f you have opened a suspicious package - leave it where it is and cover it if possible. Get everyone out of the room and close the door. Isolate the room and prevent others from entering. If you are able, turn off air conditioning. If possible, wash your hands or shower with soap and water. Do not touch your mouth and eyes with your hands. Raise the alarm as per Appendix 1. If you are experiencing any immediate physical symptoms ask for Ambulance. Make a list of persons who were in the room to give to authorities when they arrive. Alert the Operations Manager. Reporting & Investigation is to be completed. Wait in a safe place until emergency services arrive and follow their instructions

28 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 27 of 41 RESPONSIBILITY TASK NOTES All Employees 14 Managers should ensure cash and valuables are secured and kept Armed Hold to a minimum workable level. Employees who may be subject to Up Intrusion such an incident should be given the following instruction to ensure their safety.if confronted by an armed intruder; Obey the instructions. Try to remain calm and avoid staring directly at any weapon. Do not take any action to excite the intruder. Hand over cash/valuables on request. Take a mental note of descriptive information, including: Head Hair, complexion, eyes, scars, facial hair, speech. Body Build, shirt, arms, tattoos, weapons. Legs Pants, shoes. Exit Height, direction of travel, vehicle. Raise the alarm as per Appendix 1. Contact the Regional Manager. Reporting & Investigation is to be completed. All Employees 15 Do not enter the excavation Excavations Raise the alarm as per Appendix 1. Remain Calm Keep other workers away from area so as not encourage further cave-in from loose ground Reporting & Investigation is to be completed. All Employees 16 In the event of an electrical incident ensure no further danger Electrocution is possible to either the patient or yourself; Do not touch or go near casualty. Keep calm. Isolate power tool at the power point or switchboard. Remove person from danger. Follow the DRABC: Danger: To yourself Response: Check patient Airway: Check for obstruction Breathing: Look, listen and feel Circulation: Check pulse Raise the alarm as per Appendix 1. Reporting & Investigation to be completed

29 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 28 of 41 RESPONSIBILITY TASK NOTES All Employees 17 In the event of emergency involving chemicals, either Hazardous BioHazard or Flammable, personnel should comply with the following: / Chemical Identify the type of incident. Is it a Spillage?, Fire?, Emergency Explosion? Raise the alarm as per Appendix 1. Evacuate & secure the immediate area as per Appendix 2 Ensure that no-one smokes; Notify the appropriate personnel; Establish a hazard zone that will keep non-emergency response personnel and vehicles well out of danger; Keep personnel upwind to avoid coming in contact with vapours; If possible, identify the chemical involved, its Name and its UN Number; Refer to Appendix 3 for chemicals stored on site. Wait for the arrival of Emergency Services; Await for instructions and Stand-by for an immediate evacuation. Reporting & Investigation is to be completed. All Employees 18 In the event of a gas leak, personnel should comply with the Gas Leak following: Raise the alarm as per Appendix 1. Supervisor / Security to isolate the gas at the gas main if safe to do so; Remove if safe to do so; any obvious source of ignition; Attend to human life in danger, if safe to do so; Establish a hazard zone that will keep non-emergency response personnel and vehicles well out of danger; Keep personnel upwind to avoid coming in contact with vapour; Listen for instructions and standby for an immediate evacuation as per Appendix 2. Reporting & Investigation is to be completed.

30 DOCUMENT No. M REVISION No DATE EFFECTIVE: Page of 41 RESPONSIBILITY TASK NOTES All Employees 19 Post The EPRMP, Emergency Evacuation Procedure and the Emergency Emergencies Guidelines shall be reviewed with respect to the way the emer - gency was handled and controlled, to determine any changes / improvements that may be necessary. In addition: Following an emergency, personnel shall co-operate fully at any resultant investigations. On completion of an emergency (exercise or actual) a formal review meeting shall be conducted to determine the effectiveness of the controls. Minutes of the meeting shall be produced and timely distributed for action as necessary, areas for improvement identified, and a corrective action plan developed and implemented. The results are to be communicated to all members of the workforce via the site Communications Notice Board(s). The review shall address but not be limited to, the effectiveness of the exercise (time, coordination and outcome), resources, training, communication, external assistance, and compliance with current legislation and site procedures. External Emergency Services (Police, Fire and Ambulance) have legislative authority to control specific incidents and emergencies when called to site. Such controls shall take precedence over the EPRMP.

31 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 31 of 41 RESPONSIBILITY TASK NOTES All Employees 20 Treatment Breakdown / Increase Waste Daniels Health has the capacity to extend operational hours in the event of sudden increase in waste, or divert waste to alternative facilities. In the event of a breakdown in the plant, the following breakdown strategies will be employed: Current refrigerated cold room capacity allows for seven (7) days worth of non treatment activity. There is provision for the installation of 40 refrigerated containers to increase site capacity Transportation of waste to our NSW /ACT incineration & autoclave facilities via B Double or Rail network Critical spare and auxiliary parts for all primary equipment are kept on-site or have are available within 24hrs. Key contractors and suppliers have been highlighted to fast-track the repaired / replaced and refitted process. Business continuity plans (BCPs)/ Disaster Recovery Plans (M / M ) due to commercial confidentiality, complete disclosure of Daniels Healths disaster recovery plan can only be made available on notification of Daniels Health as successful tenderer.

32 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 32 of 41 RESPONSIBILITY TASK NOTES All Employees 21 External Pandemic To reduce the risk of infection (working with the clients) all bags are to be tied off; bins wiped over with an alcohol wipe; and the bin lid is securely closed until treated. Daniels Health will work with clients to ensure these safety conditions are meet to prevent non-collection of bins where the above has not been achieved. Collection All vehicles will be provided with an Airborne Pandemic PPE kit. This kit will contain: 1. N95 Particle filter respirator masks also known as P2 masks 2. Gloves 3. ISOWIPES alcohol wipes 4. Alcohol hand rub When collecting waste from the facility: 1. Keep the PPE kit in the front of the truck with you 2. Put on mask and gloves, 3. Use the ISOWIPES (alcohol) to wipe over the lid, handles and sides of the bin 4. Load the bins onto the truck 5. Remove the PPE gear and place in empty bin in the truck 6. Use the alcohol hand rub to wipe your hands. When unloading the bin at the treatment plant ensures that the bin lid remains closed at all times. 1. Education on the additional precautions i.e. in the event of an influenza outbreak 2. Update and confirm that we have the standard precautions currently being used i.e. wearing gloves etc, spills cleaning through an audit process.

33 RESPONSIBILITY TASK NOTES All Employees 22 People react to emergencies in many ways. SPL recognise that Post Incident Stress Management individuals will need to understand their emotions and help oth - ers to cope with theirs. SPL will offer all employees an Employ - ee Assistance program immediately after an event described in this procedure. This will be a totally confidential service and is to be provided by the company at no charge to the employees

34 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 33 of 41 7 MAPS Daniels Health 2 Wiblin Street, Silver water NSW

35 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 34 of 41 Site Map Wiblin Street, Silverwater

36 Daniels Health Site Map Silverwater

37 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 35 of 41 Daniels Health Depot Orange Map

38 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 33 of 41 8 Staff Training The staff training program on implementing the EPRMP comprises of formal training given to each staff at the stages following: Induction; On going. Each staff has a personal file with all the training records. The training includes toolbox talks, formal staff training on incident management, and undertaking simulated incident exercises, including with emergency services. (refer to Appendix 6 for examples of records). The training needs are tailored to the level of risk and likelihood of incidents at the premises.

39 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 36 of 41 APPENDIX 1 Activation of an Emergency Signal The following procedure has been set out to activate / raise the emergency alarm. All emergencies should be announced via mobile to the Chief Warden. Activate the portable canister siren located at various locations across the site All personnel not directly involved in the emergency shall proceed to the emergency muster area. The phone lines are to remain clear of chatter so that the Emergency Response Co-ordinator can respond to the emergency call. The person activating a siren should locate the nearest Warden to relay information to the Chief Warden (or Deputy). NOTE Supervisors are required to carry mobiles with them at all times. Once the message has been received, render assistance if possible, without exposing yourself to risk of harm. DO NOT MOVE injured personnel until emergency assistance arrives, unless they are in IMMEDIATE DANGER. No person shall interfere with the scene of an accident or incident unless action is needed to save life or prevent further injury. It is not considered to be interference with the place of incident or accident to save life or prevent further injury.

40 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 37 of 41 APPENDIX 2 Emergency Evacuation Procedure 1. Obey the directions of a Warden and First Aid Officer (or the person sounding the alarm) 2. Stop work 3. Switch off powered equipment and tools (if safe to do so) 4. Turn off all gases (if safe to do so) 5. Proceed to the Emergency Muster Area is located out the front of the offices. 6. Roll call will be conducted 7. No person is to re-enter the site for any reason after evacuation has been completed. 8. Supervisors shall complete a physical inspection of their work areas (if safe) to check for workers. 9. No person is permitted to leave site until permission in granted by the Chief Warden in conjunction with third party assistance.

41 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 38 of 41 APPENDIX 3 Hazardous Materials Stored on NSW sites The hazardous materials below are typical of those that may be stored at this site. However please note that the actual products and quantities stored at any one time may vary widely. 1. CLINICAL WASTE UN 1851 CLASS 6.1 QUANTITY up to 40,000 kg DESCRIPTION: Clinical waste is collected continuously from hospitals, Pathology laboratories surgeries etc and delivered for disposal. The volume on site varies. The waste is continually being transported and processed. This is ongoing STORAGE LOCATION The waste is stored in the cool room and bottom yard next to the cool room as per attached plan. 2. PHARMACEUTICAL WASTE QUANTITY up to 120,000 kg DESCRIPTION Pharmaceutical waste typically consists of expired medicines. This maybe in the tablet form or as raw material STORAGE LOCATION: Pharmaceutical waste is stored at the rear of the Top Dock as per attached plan. 3. SODIUM HYDROXIDE SOLUTION UN 1824 CLASS 8 HAZCHEM: 2R DESCRIPTION Liquid Sodium Hydroxide is stored in the bottom yard in an above ground free standing tank

42 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 39 of 41 Maximum volume stored is 5,000 liters. The area is bunded and is part of the Air Quality Control System. 4. QUICKLIME UN 1910 CLASS 8 HAZCHEM: 2W QUANTITY: Up to 8,000 kg DESCRIPTION: Quicklime or Calcium Oxide is stored onsite in the top dock warehouse Individual bags contain 1,000 kg A single bag is contained in the plant as part of the matrix system for treating biohazardous waste Quicklime is only classified as a dangerous good if it is transported by air. 5. FLAMMABLE LIQUIDS UN 1993 CLASS:3 HAZCHEM: 2(Y)E DESCRIPTION: Waste flammable liquids (small quantities only) are from time to time collected and stored on site. An independent contractor is employed to dispose of these off site. Up to 2000 liters are stored in yard in 16 and 20 liter containers. 6. HYDROCHLORIC ACID UN 1789 CLASS 8 HAZCHEM 2R DESCRIPTION 80 liters of hydrochloric acid is stored in individual 20 litre drums in the corrosive liquids cabinet at the front of yard LPG FORKLIFT FUEL CYLINDERS UN 1075 CLASS 2.1 HAZCHEM 2W

43 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 40 of 41 DESCRIPTION: 19kg tanks stored in the LPG cabinet at the front of yard 16. The maximum number of cylinders stored is OXY ACETYLENE WELDING CYLINDERS Size E cylinders for Welding are stored in the maintenance workshop. The maximum quantity of cylinders stored onsite is 3 of each. The cylinders are securely stored and chained off. 9. FIXER/DEVELOPER UN 1760 CLASS 8 HAZCHEM: 2R DESCRIPTION: Waste fixer and developer is pooled and contained in two 800 litres IBCs. 10. CYTOTOXIC WASTE DESCRIPTION: Cytotoxic waste is collected from hospitals in purple colour coded 120 and 240 litre bins. The waste is primarily plastic giving sets, syringes, tubes, absorbent paper towels, etc. that have been in contact with cytotoxic drugs. The primary use of these drugs is for cancer treatment. This waste is incinerated daily. Typical quantities collected daily are approximately bins. The waste is processed as it is delivered so is not stored.

44 DOCUMENT No. M REVISION No. 03 DATE EFFECTIVE: Page 41 of 41 APPENDIX 4 Emergency Committee Chief Warden: Stephen Quaken Mob: Deputy Chief Warden: Daniel Citroni Mob: Communication Officer: Chris Kath Mob: EMERGENCY: FIRE / AMBULANCE EXT 000

45 WE TAKE A HANDS-ON APPROACH TO MEET OUR CLIENTS NEEDS, OFFERING IN-DEPTH CONSULTATION AND CUSTOMER SPECIFIC SOLUTIONS. TO TALK TO US ABOUT YOUR WASTE MANAGEMENT PLAN OR TO BOOK A WASTE AUDIT TO CHECK THE INTEGRITY OF YOUR WASTE STREAM, CONTACT ONE OF OUR WASTE CONSULTANTS TODAY enquiries@danielshealth.com.au