Optimizing Utility Operations Through the Utilization of Voluntary Standards

Transcription

1 Optimizing Utility Operations Through the Utilization of Voluntary Standards Introduction and Overview of AWWA Utility Management Standards (G-Series) 2017 RMSO II Fred L. Yandle, Director SCAWWA May 5, 2017

2 Presentation Overview AWWA Common Utility Concerns AWWA Utility Management Standards (G-Series) Utility Quality Management Program Benefits Summary and Conclusion

3 What Happened in 1881? Clara Barton founded the American Red Cross Wyatt Earp, Doc Holliday and the Clanton gang engage in the Shootout at O.K. Corral Booker T. Washington founded the Tuskegee Normal School for Colored Teachers on a former plantation Barnum & Bailey Circus debuts

4 American Water Works Association Founded in 1881 by 22 men representing water utilities in Illinois, Indiana, Iowa, Kansas, Kentucky, and Tennessee. Purpose: for the exchange of information pertaining to the management of water-works, for the mutual advancement of consumers and water companies, and for the purpose of securing economy and uniformity in the operations of water-works.

5 AWWA Milestones 1892: 1901: 1908: 1913: 1914: National law to restrict pollution of streams, AWWA s first venture into legislative process ACE papers Ozone for Disinfection, Source Water Protection, Proper Water Treatment First Standards published, Specifications for Cast Iron Water Pipes and Special Castings First Committee, Chemical & Bacteriological Committee Quarterly Journal was introduced

6 AWWA NOW Located in Denver since 1974 Property located on 6.3 acres 92,600 gross square feet Houses AWWA, Water Research Foundation

7 Strategic Goals Member Engagement & Development AWWA will be the association of choice for water utilities, professionals, and organizations Organizational Stewardship AWWA will effectively and efficiently use its resources to serve its member and the water community Knowledge Creation & Exchange AWWA will be the authoritative resource on water Water Policy & Leadership AWWA will be recognized as the valued and credible voice for water

8 Common Utility Concerns

9 Water & Wastewater Utility Concerns Heightened regulatory requirements Tightening budgets Needs to reduce cost do more with less Manage risks Increased public scrutiny Loss of public trust (Flint effect) Stakeholders interest in proven utility efficiency & effectiveness

10 AWWA Utility Management Standards (G-Series)

11 Governance, Councils & Committees

12 AWWA Council Organizational Chart 78 Committees

13 78 Committees

14 72 Committees

15 AWWA Standards and Manuals AWWA Standards are documents that serve as a basis for the manufacture and contract specifications for the purchase and use of water works products and services. There are 172 AWWA standards to date, all ANSI approved. AWWA Manuals contain useful information, best practices, and recommendations to assist operations personnel. There are 16 published manuals from the Standards Council to date, 50+ in total.

16 Utility Management Standards G-Series Standards Developed by AWWA volunteers: consultants, operators, regulators ANSI Approved Guidebooks developed to assist in Self-Assessment and Gap Analysis 16

17 G-Series Standards and Guidebooks Water Treatment Plant Operations & Management Distribution System Operation & Management Source Water Protection Utility Management System Reclaimed Water Programs Business Practices Security Practices Communications & Customer Relations Wastewater Treatment Plant Operation & Management Emergency Preparedness Practices Wastewater Collection System Operations & Management Wastewater Pretreatment Program Management Water Conservation Program Biosolids Handling & Management Stormwater Program Operations Direct Potable Reuse

18 Utility Management Standards G-Series Standards Developed by AWWA volunteers: consultants, operators, regulators ANSI Approved Guidebooks developed to assist in Self-Assessment and Gap Analysis

19 Effective Utility Management

20 Utility Management Standards & EUM Title Standard Guidebook EUM Attribute(s) Water Treatment Plant Operation and Management PQ, OO Distribution System Operation and Management PQ, OO Source Water Management and Protection WA Utility Management System All Attributes Business Practices for Operations and Management IS, FV Communications and Customer Relations Program CS, SU, SS Security Practices for Operations and Management OR Emergency Preparedness Practices OR Water Conservation Program Operation and Management SU Reclaimed Water Program Operation and Management PQ, SU Wastewater Treatment Plant Operations and Management PQ, OO Wastewater Collection System Operations and Management In progress PQ, OO Biosolids Handling and Management In progress PQ, OO Wastewater Pretreatment Program Management In progress OO,SS PQ Product Quality SU Community Sustainability CS Customer Satisfaction OR Operational Resiliency ED Employee and Leadership Evaluation WA Water Resource Adequacy OO Operational Optimization SS Stakeholder Understanding and Support FV Financial Viability IS Infrastructure Stability

21 AWWA G100 Standard Scope - Describe the critical requirements for effective operation and management of a treatment plant. Purpose - Define the critical requirements for maintaining water quality, system management programs, and operation and maintenance of facilities. Application - Evaluation of water treatment plant operation and management.

22 AWWA G100 Standard & Operational Guide 2005 G100 Standard approved and published 2011 AWWA published (under Technical and Educational Council) the Operational Guide to AWWA Standard G100

23 G-100 Operational Guide

24 G100 Reality Check

25 AWWA G200 Standard (Distribution System Operation and Management) This standard defines the critical requirements for the operation and management of potable water distribution systems 25

26 Critical Requirements (G200 Standard - Distribution System Operation and Management) Maintenance of Water Quality System Management Programs Operations and Maintenance of Facilities Verification

27 AWWA G200 Operational Guide Operational Guide to AWWA G200 Standard Distribution Systems Operations & Management Author: Kanwal Oberoi, ME, PE First Edition approved by AWWA Second Edition approved

28 AWWA G300 Standard Developed under AWWA Standards Council by Source Water Protection Committee 2007 AWWA approved and published the 1st Edition of G300 Standard nd Edition of the G300 Standard approved and published

29 AWWA G300 Operational Guide Developed under AWWA Technical & Educational Council by SWP Committee in 2009, to support the implementation of Utility Management Standard for SWP (G300) Guidebook completed and published in May 2010

30 AWWA G300 Standard The minimum requirements for a source water program include six primary elements: 1. Source water protection program vision 2. Source water characterization 3. Source water protection goals 4. Source water protection action plan 5. Implementation of the action plan 6. Periodic evaluation and revision of program *Involvement of stakeholders throughout the process

31 Example of a SWP (G300) Vision (Groton Utilities, CT) Vision: To achieve long-term preservation of safe and sustainable drinking water supplies through proactive watershed protection in the Groton Utilities public water supply watersheds.

32 Example of a SWP (G300) Mission Statement (Philadelphia, PA) Mission Statement: To preserve and enhance the health of the region s watersheds through effective wastewater and storm water services and the adoption of a comprehensive watershed management approach that achieves a sensible balance between cost and environmental benefit and is based on planning and acting in partnership with other regional stakeholders.

33 Testimony from Bob Morgan of Beaver Water District (Arkansas) G300 and the Operational Guide were a tremendous help in organizing our source water protection plan into a coherent document. Also, the checklists in the operational guide walked us through all of the elements of a source water program. Because of the checklists, we thought about items that previously we had not considered as part of source water protection. Finally, having a program that is in accordance with the American Water Works Association standard gives us credence with many of the stakeholders that were somewhat reluctant at first.

34 Utility Quality Management Program and Benefits

35 Utility Quality Management Program Overview Voluntary effort All utilities All sizes Above and Beyond regulations Outcome-oriented: Water quality, Compliance, Public Health & Environmental Protection, Efficiency Improvement Performance can be verified by peer evaluators Self-assessment by staff

36 Optimization of Utility Operations Encourages continuous improvement Provides framework for self-evaluation Instills customers with confidence and trust Conveys confidence between Utility & Regulators Provides opportunity for counsel and assistance to other utilities

37 Utility Performance Optimization Tool Conformance with Utility Management Standards will enhance public confidence while demonstrating continuous improvement efforts

38 Testimonials Applying the G-Series voluntary standards to utility operations helps to manage utilities in a way which guarantees peace of mind Assures continuity in performance optimization Guarantees development of SOPs Institutional knowledge retention Tool to maintain safe performance based on good practices NOT good luck

39 Summary and Conclusion

40 What We Need What Can You Do Promote Utility Management Standards and Guidebooks in each Section. (RMSO) Each Section Needs a Champion Join or work with our Committee Presentations and Workshops Promote Self Assessments Offer Peer Reviews Document Benefits Feedback/Suggestions to Standard Committees

41 Questions Fred L. Yandle (803)

42 Henry Wadsworth Longfellow Closing Thoughts

43 Mary Amelia

44 Maintenance of Water Quality Internal corrosion monitoring and control Monitoring and sampling plan for corrosion-related parameters such as: ph Alkalinity Conductivity Phosphates Silicates Calcium Metals Asbestos Inspection Procedures to control lead and copper levels. Guidelines for controlling other corrosion related by-products.

45 G200 Operational Guide Does the utility have an implemented and documented program for the internal corrosion and deposition monitoring and control in the distribution system? Does the utility utilize treatment technology to ensure the internal corrosion and deposition are effectively controlled and maintained in the distribution system. Does the utility effectively monitor and measure the water quality parameters such as ph, alkalinity, conductivity, phosphate, silicate, calcium, metals, etc. and measure the calcium carbonate precipitation potential (CCPP) or the Langelier Saturation Index (LSI) or some other parameters on a regular basis to ensure internal corrosion and deposition in the distribution system is effectively controlled.

46 AWWA History 1881 AWWA established in Illinois 1914 Section creation is approved 1914 New York (1st) Section 1928 Southeastern Section (SC, GA, AL, MS) 1947 AL & MS split leaving SC & GA 1988 SC Section (SCAWWA)

47 136 Years Later - AWWA Today 51,000+ Members 44 Sections in US, Canada, and Mexico 60 Member Board of Directors 5,000+ volunteers 172 AWWA Standards 50+ Conferences

48 American Water Works Association