Hot Tub Products Training Manual Table of Contents

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2 Hot Tub Products Training Manual Table of Contents Page 1 The Everything H2O Water Care Program 2 The Everything H2O Water Care Program; Prevent 3 Stain & Scale 1: Inital 4 Stain & Scale 2: Maintenance 5 What is Total Alkalinity 6 Balance TA+ 7 Reducing Total Alkalinity Tips Sheet What is ph? 8 ph/saniti zer Efficiency Graph 9 Balance ph+ 10 Balance ph- 11 What is Calcium Hardness? 12 Balance TH+ 13 Hot Tub Phos Cleanse 14 Phosphates in Hot Tubs 15 Understanding the Saturation Index 16 Water Test Printout Example 17 Sample Water Test Printout 18 Ongoing Maintenance 19 Sample Water Test printout 20 Sample Water Test printout 21 The Dazzle Water Care Program; Cleanse 22 Page 23 Amaze Plus 24 Botanical Cleanse 25 What is Biofilm? 26 The Dazzle Water Care Program; Protect with Less 27 Bromine Tablets 28 Bromine Granules 29 Mini Chlorinating Tablets 30 Chlorine Granules 31 Stabilized Chlorine Granules 33 The Dazzle Water Care Program; Enhance 34 Performance Plus 35 Nature Sheen 36 Filter Cleanse 37 Dazzle Filter Cleaning Process 38 Drain Prep 39 Tub Cleanse 40 Cover Cleanse & Protect 41 Defoamer 42 Hot Tub Maintenance Checklist 43 Hot Tub Maintenance Checklist 44 Salt Bromine Hot Tub Maintenance Checklist 45 Salt Bromine Hot Tub Maintenance Checklist

3 1 The Everything H2O Water Care Program; What is the Program Prevent Cleanse Protect Enhance The Program Attributes Effective Easy to follow Easy to teach Affordable Healthier, More Natural Profitable Market Secure

4 2 The Everything H2O Water Care Program; Prevent What is the Purpose Part of Total Hot Tub Water Care Program; o o Prevent Cleanse o Protect with Less o Enhance Prevent provides the foundation to an effective program Prevent is all about proper water balance Proper water balance; o Protects the overall investment o Reduces problems o Maximizes water quality o Optimizes cost efficiency The Components 1. ph 2. Total Alkalinity (TA) 3. Calcium Hardness (CH) 4. Temperature 5. Total Dissolved Solids (TDS) 6. Metals 7. Phosphates 8. Saturation Index (SI) What is Water Balance Water balance is the measure of the dissolved mineral content Water requires a certain mineral composition to prevent damage Water with too few minerals Soft o Corrosive to surfaces, irritating to bathers, sanitizers dissipate quickly Water with too many minerals Hard o Scale forms on surfaces, water goes cloudy, sanitizers are lazy/inefficient The issues caused by improper water balance cross all aspects of maintenance How to Manage Water Testing is important Test water after fresh fill Every 3 4 weeks thereafter The Dazzle AquaAce program will provide a personalized prescription The customer is responsible for testing ph o As often as necessary o Test and adjust

5 3 Stain & Scale 1: Initial Why Prevents stains and scale at fresh fill Tap water is often unbalanced Contains metals and rust deposits When Risk is during the initial heating, balancing, shocking and sanitizing of the water Also, while filling, scale can be removed o Cold water is key to removal o Broad range of scale removal The Dazzle 2 Step Stain & Scale prevention program: All natural formulation Inspired by Nature Phosphate-free Stable in presence of sanitizers, oxidizers o Consistent performance o Doesn t waste other products Use every time the tub is freshly filled In tubs that have experienced scaling or staining, allow the product time to work in cold water by leaving the heater off or not starting the pump immediately after filling Stain & Scale 1 on fresh fill (heavy lifter) Stain & Scale 2 weekly thereafter for continuous protection (the toner) The best stain & scale method available How Much How Apply 375 ml per 1,000 Litres 1 Capful = 25 mls. Apply directly to cold water as the tub fills As soon as there is water in the footwell, the product can be added It is preferable that the pump and filter not be running to allow the product maximum time to work in cold water If the tub is already full, apply as soon as possible after full

6 4 Stain & Scale 2: Maintenance Why Ongoing protection against risk of staining and scale formation Insurance Policy Risk is due to; o ph, TA, CH, TDS movement o effects of product additions o top-up water o natural erosion Removes light metal stains and scale All-natural formulation nontoxic, biodegradable Phosphate-free Will not breakdown prematurely; o Stable in presence of sanitizers, oxidizers o Allows other products to be added at same time in convenient program When Use weekly as part of regular maintenance program Anytime ph rises above 7.8 o Essential above 8.2 Anytime scale or stains are noticed Use liberally; o Will not consume sanitizers o Will not break down from sanitizers o All natural no chemical footprint The Dazzle 2 Step Stain & Scale prevention program: Stain & Scale 1 on fresh fill (heavy lifter) Stain & Scale 2 weekly thereafter for continuous protection (the toner) The best stain & scale method available How Much How Apply 1 capful per 1,000 Litres weekly 1 Capful = 25 mls. Increase dosage in extreme situations o Up to 3 capfuls per 1,000 L. Operate pump with air off Apply directly to water Circulate for minimum 15 minutes

7 5 What is Total Alkalinity? What is TA The total of all alkaline minerals in water Namely bicarbonates, carbonates, hydroxides The measure of waters ability to resist a change in ph Proper hot tub range: ppm Acts as a buffer or shock absorber for ph Balance initially at fresh fill Check monthly and adjust as needed Why Is It Important In hot tub water, a balanced total alkalinity does the following: o Allows easier maintenance of ph within the desired range o Helps protect surfaces from corrosion, staining and scale formation o Helps provide clearer water o Fewer problems / easier maintenance Why Does TA Change TA is depleted in the buffering of acids and maintenance of proper ph Product additions can have an effect on TA o Bromine Tabs lower TA o Balance ph- lowers TA o Balance ph+ raises TA Aeration lowers TA Fill water can raise or lower TA Problems Associated with TA When low acidic o ph bounces uncontrollably o Corrodes surfaces o Possible staining When high scale forming o High acid demand o High ph o Scale forms more readily o Cloudy water (calcium)

8 6 Balance TA+ Why Raises Total Alkalinity (TA) of hot tub water Use when TA is less than 125 ppm to return to effective range of ppm Low TA causes; o ph bounce difficult to balance o Increased corrosion of metal surfaces - staining o Etching of plaster, grout o Increased risk of problems and major repair costs Highest grade mineral available o Very fine, granular form o Dissolves quickly and fully o Food grade no impurities o Alkaline ph 8.3 in solution When Apply when needed to maintain TA between ppm Always test with fresh fill and monthly thereafter AquaAce balances TA to the desired range of ppm, ph to and CH to ppm with each prescription. How Much To raise TA: o 18 g per 1,000 L raises TA 10 ppm 1 capful = 10 grams (approx.) How Always adjust TA 1 st, before ph or TH Operate pump with air off Apply product by sprinkling slowly over water surface in one application Circulate for 1 2 hours Always test and re-balance ph after application of Balance TA+

9 7 Reducing Total Alkalinity Tips Sheet What is Total Alkalinity? Total Alkalinity (TA) is a very important com ponent of overall water balance. Its primary role is to help keep ph in proper balance. The best definition of TA is; the measure of waters ability to resist a change in ph. In other words, once you balance your ph successfully within the range of , it is TA that helps you keep it there. The secondary role of TAA is to assist in providing the overall mineral content that all water requires to prevent unnecessary damage to surfaces. Water low in TA will see the ph bouncing up and down, almost uncontrollably. The hot tub surfaces will also be at risk of long-term damage due to corrosion, especially metal surfaces. Water high in TA will find the ph constantly high and in need of reducing and a greater risk of scale formation, cloudy water and shorter filter runs. Ideal TA Levels: All Hot Tub Surfaces: ppm Reducing Total Alkalinity: When TA is high, it requires lowering with Dazzle Pro Balance ph -, a safe, dry form of acid. AquaAce, our highly accurate computerized water analysis pro gram, will calculate the quantity of Pro Balance ph - required, dividing the total amount into applications over a num ber of days. Lowering TA is traditionally done over a number of days to slowly and safely lower the TA without red ucing the ph to dangerously low levels. When done properly, the TA slowly steps down and the ph never drops below 7.2. Safe and Simple! Steps: 1) Test ph if above 7.2, apply that days application of Pro Balance ph -. 2) If below 7.2, wait for the ph to climb above 7.2 before making your next application. It will come up on its own. 3) Apply by broadcasting evenly over t he water surface, primarily in the deep end. 4) Make note of the application to ensu re you complete the number of applications required. To Speed Up the Process: 1) Test ph if above 7.2, apply that days application of Pro Balance ph-. 2) After 1 2 hours, test ph again. If the ph is still above 7.2, apply another application of Pro Balance ph-. 3) Repeat this process every 1 2 hours, making applications of Pro Balance ph- provided the ph remains above 7.2. This process allows for many applications to be made per day, provided the ph re mains above ) Stop applications once the ph drops below 7.2, restarting once the ph climbs above 7.2 again. 5) Make note of each application and stop once the total number of applications have been made, as per the AquaAce prescription.

10 8 What is ph? What is ph potential Hydrogen The measure of the acidity or basicity of a solution The relationship between Hydrogen (H+) and Hydroxyl (OH-) Ions A scale between 0 and 14 Logarithmic ph 7 is considered neutral ph less than 7 acidic ph greater than 7 basic or alkaline Why Is It Important In hot tub water, it is important to maintain ph in the range of o Bather comfort o Sanitizer efficiency o Protection of surfaces from scale, stains, corrosion o Clear water o Fewer problems / easier maintenance Use$$ Balance$pH+$ Use$$ Balance$pH.$ Why Does it Change Problems Associated with ph Frequent product additions When low acidic o Every product has a ph o Uncomfortable, irritating Salt systems high o Corrodes surfaces Ozone - high o Sanitizer dissipates quickly Bather load / bather wastes When high scale forming Aeration o Uncomfortable Fill water o Scale forms more readily o Sanitizers weaker o Cloudy water (calcium)

11 9 ph / Sanitizer Efficiency Graph

12 10 Balance ph+ Why Raises ph of hot tub water Use when ph is less than 7.4 to return to effective range of Low ph causes; o Discomfort to bathers o Rapid sanitizer dissipation o Corrosion of metal surfaces - staining o Etching of plaster, grout o Increased risk of problems and major repair costs Highest grade mineral available o Very fine, granular form o Alkaline ph 11.6 in solution When Apply as needed to maintain ph between We recomened balancing TA to the desired range of ppm, ph to and CH to ppm with each prescription. How Much Dosage rate is based on how much the ph is to be raised: o If ph is 7.3 use 6 grams per 1,000 L o If ph is 7.2 use 12 grams per 1,000 L o < than 7.2 use 24 grams per 1,000 L 1 capful = 10 grams (approx.) Never add more than 25 g. per 1,000 L per application How Operate pump with air off Apply product by sprinkling slowly over water surface Circulate for 1 2 hours Re-test to confirm proper ph or re-apply if ph is still below 7.4

13 11 Balance ph- Why Safely lowers ph and Total Alkalinity Use when ph is more than 7.6 to return to effective range of Use when TA is greater than 150 ppm High ph causes; o Discomfort to bathers o Poor sanitizer efficiency o Scale formation o Cloudy water o Increased risk of problems and major repair costs Highest grade mineral available o Fine, granular form o Acidic ph 1-2 in solution How Much Dosage rate is based on how much the ph is to be lowered: o If ph is 7.7 to 7.9 use 8 g per 1,000 L o If ph is 8.0 to 8.4 use 12 g per 1,000 L o > than 8.4 use 15 g per 1,000 L To lower TA: o 24 g per 1,000 L lowers TA 10 ppm 1 capful = 10 grams (approx.) Never add more than 25 g. per 1,000 L per application When Apply as needed to maintain ph between Apply when required to lower TA AquaAce balances TA to the desired range of ppm, ph to and CH to ppm with each prescription. How Operate pump with air off Apply product by sprinkling slowly over water surface Circulate for 1 2 hours For ph: Re-test to confirm or re-apply if ph is still above 7.6 For TA: When lowering TA, never allow ph to drop below 7.2 o Lower TA slowly AquaAce lowers TA 10 ppm per day

14 12 What is Calcium Hardness? What is CH The measure of dissolved calcium present in the water Total Hardness is the measure of calcium and magnesium Proper hot tub range: ppm If low, raise with Balance TH+ If high, control with Stain & Scale 1 and 2 Balance initially at fresh fill Check monthly and adjust/treat as needed Why Is It Important In hot tub water, a balanced calcium hardness does the following: o Helps protect surfaces from corrosion, staining o Helps protect surfaces from scale formation o Helps provide clearer water o Fewer problems / easier maintenance Why Does CH Change Top up water can raise or lower CH Otherwise, it shouldn t shift much once balanced Product additions don t generally have an effect on CH Problems Associated with CH When low soft water o Etched plaster, grout o Increased corrosiveness o Possible staining When high scale forming o Scale forms more readily Heater, therapy jets Remove with Stain & Scale 1 Prevent with Stain & Scale 2 o Cloudy water o Hard water stains

15 13 Balance TH+ Why When Raises Calcium Hardness (CH) Use when CH is less than 100 ppm to return to effective range of ppm Low CH causes; o Etching of plaster, grout o Increased overall corrosion of surfaces - staining o Increased risk of problems and major repair costs Highest grade mineral available o Clean, granular, prill form o Dissolves quickly and fully even in hot water o Lowest impurity level available Apply when needed to maintain CH between ppm Always test with fresh fill and monthly thereafter AquaAce balances TA to the desired range of ppm, ph to and CH to ppm with each prescription. o Alkaline ph 8-9 in solution How Much To raise CH: o 10 g per 1,000 L raises CH 10 ppm 1 capful = 10 grams (approx.) How Always adjust CH after TA and ph Operate pump with air off Divide total amount of Balance TH+ into 3 equal applications Apply 1 application every 3 hours by sprinkling slowly over water surface do not predissolve Circulate for 1 2 hours

16 14 Hot Tub Phos Cleanse Why Effectively remove phosphates; o Reduces phosphate levels to near zero o Reduce risk of scale formation o Reduce risk of biofilm contamination o Gives you cleaner, clearer water o Reduces sanitizer demand o Essential for any salt water hot tub Unique technology; o Effective - advanced, lanthanum formulation o Easy - works through filter minimal clouding o Simply filter phosphates away Environmentally friendly: o No side-effects o Non-toxic, non-hazardous o No water discharge restrictions How Much If phosphate level is <300 ppb o Use 375 ml per 1,000 L. When phosphate level is ppb o Use 500 ml per 1,000 L. When phosphate level is >600 ppb o Use 750 ml per 1,000 L. Limit applications to no more than 1 Litre. Reduce phosphate in stages so as not to increase filter pressure beyond acceptable levels When Any time phosphate levels exceed: 100 ppb Use phosphate test strips to determine level of phosphate Where phosphate is an on-going issue, use as a weekly maintenance product o 1 capful per 350 litres Removes a problem-causing inorganic compound from pool water phosphate How Ensure the pump and filter are operating o Clean filter prior to adding if dirty Shake well. Pour required amount slowly into skimmer or in front of suction port don t rinse or clean cartridge for min. 48 hrs to allow product to work. Water may cloud but will clear. Filter continuously until clear. Run pump and filter for a minimum of 4-6 hours per day while Phos Cleanse is in the filter. After 48 hours rinse cartridge with water. Do not use a pressure washer.

17 15 Phosphates in Hot Tubs What are Phosphates? What harm do they do? Phosphates are the naturally occurring form of the element phosphorous, found in many phosphate minerals. In ecological terms, phosphate is a very important resource as its availability can govern the rate of growth of organisms (especially in fresh water systems). In other words, phosphate is often the determining factor in whether microorganisms like algae and bacteria grow. This important characteristic makes them undesirable in hot tub water as they can fuel a microbial infestation (biofilm). In addition, the presence of phosphates can create a significant demand for sanitizers like bromine and chlorine as oxidizers like these will attempt to break phosphates down. Phosphates will also combine with calcium ions in the water as it heats to form a calcium phosphate complex, leading to scale formation and dull water. In salt-water hot tubs, phosphate can coat the electrodes of the device, preventing the efficient production of chlorine or bromine or cause scale to form on the electrode. Phosphates provide no useful benefit but can make successful water management problematic and costly. Phosphate Removal: 1. Have your hot tub water tested by your Hot Tub professional to determine the quantity of phosphate present. Levels greater than 100 ppb are considered significant enough to cause issues as highlighted above. 2. Prior to treating the hot tub to remove phosphates, ensure the water is properly balanced with specific focus on the total alkalinity and ph. Ensure both are properly balanced prior to commencing treatment. a. To ensure phosphates are efficiently removed, it is recommended that your filter cartridge be cleaned prior to treatment with Dazzle Filter Cleanse, as per label directions. 3. Apply Dazzle Phos Cleanse at the following rate: If phosphate level is <300 ppb, use 375 ml per 1,000 L. When phosphate level is ppb, use 500 ml per 1,000 L. When phosphate level is >600 ppb, use 750 ml per 1,000 L. Shake well before applying and add into the skimmer or directly in front of the suction plate. Ideally, the product should be added in such a way that it goes directly to the filter cartridge. Each 1 litre application of Phos Cleanse will remove approx ,000 ppb of phosphate from your water. 4. Run your pump and filter for a minimum of 4 6 hours per day while Phos Cleanse is in the filter cartridge. Note: The water may go cloudy after addition - run the pump and filter continuously until clear hours after application, remove the filter cartridge(s) and rinse with water using a garden hose and moderate pressure. Never use a pressure washer to rinse your filter cartridge(s) as this can cause damage. 6. Repeat applications of Phos Cleanse, if necessary, based on the phosphate level to be removed. 7. Once treatments with Phos Cleanse are complete, clean your cartridge with Filter Cleanse, following label directions. Prevention: Avoid the use of products which contain phosphates or are phosphate-based (i.e. certain stain and scale control products contain Phosphonic Acid, which reverts to orthophosphate after oxidation). Should your fill water contain a phosphate residual, you can treat periodically with Dazzle Phos Cleanse following the instructions above, to maintain a level that is not problematic.

18 16 Understanding the Saturation Index What is the Saturation Index? The saturation index, or Langelier Index, was developed by Wilfred E. Langelier, a professor of Civil Engineering at the University of California-Berkeley. It was originally developed for use in the boiler and steel pipe industry to determine whether water would tend to form scale or corrode surfaces. The index was modified for the swimming pool and hot tub industry to determine the overall mineral balance of water as it relates to calcium carbonate equilibrium. Pool and hot tub professionals use the saturation index as a quick guide to determine if water in a pool or hot tub is adequate or balanced. Water that is low relative to the saturation index (a negative number) will tend to corrode surfaces, damaging them. Water that is high relative to the saturation index (a positive number), will tend to form scale on surfaces, clogging pipes, damaging heater elements and providing a place for bacteria to grow. An acceptable saturation index calculation provides a result between -.5 and +.5. The saturation index takes into account the ph, total alkalinity (TA), calcium hardness (CH), temperature and total dissolved solids (TDS) in the calculation. The ph is used as its own value while the total alkalinity, calcium hardness, temperature and TDS are all factors of the actual water test result. Therefore, the calculation is: SI = ph + FTA + FCH + FT FTDS Using the Saturation Index: Every AquaAce water test will calculate and display the Saturation Index at the top of each print-out. When the result is within the desired range of -.5 to +.5, it is likely that only minor adjustments or no adjustments in water balance would be required. This is not always so, however. It is possible for the individual test results to be significantly out of balance but offsetting one another, leaving the saturation index within range. Adjusting each individual factor that is out of range will return the saturation index to the acceptable level. This situation demonstrates the fallibility of the saturation index. It is not sufficient to just use the saturation index for water balance. As a matter of fact, if each individual aspect of water balance is managed within the acceptable ranges, the saturation index looks after itself and its calculation is redundant. A Saturation Index above +.5 indicates water that is scale forming. AquaAce will check each individual aspect of water balance and recommend adjustment, bringing the saturation index into balance as a result. For example, a ph of 8.2, with a balanced TA, CH, TDS and normal temperature would lead to a saturation index of approximately +.8, above the acceptable range. As a result, AquaAce will recommend a treatment of Dazzle Stain & Scale 2 given the scale forming condition of the water as it currently sits. It will also recommend that the ph be reduced with Dazzle Pro Balance ph- to the acceptable level of 7.5. Once the ph has been returned to the acceptable range, -.7 will be removed from the saturation index, reducing the result from +.8 to +.1, well within the acceptable range for the saturation index. There is one exception where the saturation index cannot be returned to the acceptable range. That is when CH is very high as there is no way to lower CH without draining the water and adding water of a lower CH level. Therefore, the water must be managed with a high saturation index through the use of regular treatments of Dazzle Stain & Scale 2. This will help prevent scale despite the high saturation index. A saturation index below -.5 indicates water that is corrosive or acidic. Again, AquaAce will check each individual aspect of water balance and recommend adjustment for any that are outside the acceptable range. Should TA, ph or CH be less than that recommended, they will be raised, bringing up the saturation index at the same time, and back within the acceptable range. A low saturation index can always be raised to the acceptable level by adjusting the individual aspects of water balance that are low. In summary, the saturation index provides a quick guide as to the tendency of that body of water to form scale or corrode surfaces. By balancing each individual aspect of water balance to within its proper range, the saturation index looks after itself. When the saturation index is out of range, returning each individual aspect of water balance to its proper range will fix the saturation index.

19 AquaAce Hot Tub Water Test Printout Example: Page 1 of 1 17 Hot Tub water test performed for: Shawn Cox: Ave Sylvan Lake, AB T4S-1C5 Everything H2O Ave Sylvan Lake, AB Demo Purpose Hot Tub Info Volume: 1000 Litre Acrylic/Thermoplastic Water Test Information Date: By: User Demo Test Type: Check-up Algae/Biofilm: No Turbidity/Cloudy: Yes Temp.: C TDS: 1234 ppm Sanitizer: Bromine Total Free Ideal(ppm) ph: Actual(ppm) Ideal(ppm) TA: Ca: Cu: Fe: Mn: Po: 200 ppb 0 ppb Backyard Brands Inc. All Rights Reserved Water Balance Your Saturation Index is Saturation Index is an overall measure of water balance. The acceptable range is -.5 to +.5. Outside this range can lead to corrosion or scale-formation. Follow the detailed instructions below to correct any individual water balance issues and/or resolve other hot tub water problems. Read product label directions carefully before using any recommended product. Add 24 gms (2½ capful(s)) of Dazzle Pro Balance ph- for 5 day(s). Add Dazzle Pro Balance ph- by evenly and slowly applying across the surface of the water. Apply one dosage per day to slowly lower your TA without destroying ph. Do not apply next application if ph is below 7.2. Allow it to rise on its own above 7.2 before recommencing scheduled applications. Wait 3 hours before proceeding to next step. Add 70 gms of Dazzle Pro Balance TH+. Add Dazzle Pro Balance TH+ by dividing the total amount required into 3 equal additions and adding in 3 hour intervals. Apply evenly and slowly across surface of hot tub water with pump operating and aeration off. Wait minimum 3 hours before proceeding to next step. You have insufficient sanitizer. Following the instructions in the biofilm/clarity section will address your sanitizer issues. Return a sample afterwards to correct any problems remaining. Add 1 L of Dazzle Phos Cleanse. The ideal phosphate level in hot tub water is 0 ppb. Add Dazzle Phos Cleanse at the recommended rate by adding slowly through the skimmer or in front of the suction plate with the pump running. Shake well prior to application and run the pump/filter periodically. After 48 hours, remove the filter cartridge(s) and rinse clean. Each addition of 1 L of Dazzle Phos Cleanse will remove approx 800-1,000 ppb of phosphate from the water. Repeat applications as necessary. Water may cloud but will clear with filtration. Problem Solving To treat cloudy water: Add 33 gms (3½ capful(s)) of Dazzle Bromine Granules. To clear cloudy water, shock treat first to restore sanitizer residual by applying Dazzle Bromine Granules. Leave cover off for minimum 1 hour. Wait 1 hour before application of Dazzle Nature Sheen. Add 20 ml (1 capful(s)) of Dazzle Nature Sheen. Apply Dazzle Nature Sheen to restore water clarity. Run filter continuously until clear. Re-apply Dazzle Nature Sheen dosage rate after filter cleaning or after 24 hours if water is still cloudy. Use Dazzle Filter Cleanse. Cloudy water can be a result of a poorly performing filter. Regular cleaning of the filter media (cartridge, sand, DE elements) helps maintain proper filtration efficiency and clear water. Apply Dazzle Filter Cleanse according to label directions to clean filter media. General Product Application Instructions: Refer to label directions for each product to be added. Always add products sparingly and evenly across the water surface. Always add products with the pump running and the aeration off. Follow proper wait times between additions for best results.

20 AquaAce Hot Tub Water Test Printout Example: Page 1 of 1 18 Everything H2O Store Ave Sylvan Lake, AB Hot Tub water test performed for: Shawn Cox: shawn@everythingh2o.ca Hot Tub Info Volume: 1000 Litre Acrylic/Thermoplastic Water Test Information Date: By: User Demo Test Type: Check-up Algae/Biofilm: No Turbidity/Cloudy: Yes Temp.: C TDS: 1234 ppm Sanitizer: Bromine Total Free Ideal(ppm) ph: Actual(ppm) Ideal(ppm) TA: Ca: Cu: Fe: Mn: Po: 200 ppb 0 ppb Water Balance Your Saturation Index is Saturation Index is an overall measure of water balance. The acceptable range is -.5 to +.5. Outside this range can lead to corrosion or scale-formation. Follow the detailed instructions below to correct any individual water balance issues and/or resolve other hot tub water problems. Read product label directions carefully before using any recommended product. Add 24 gms (2½ capful(s)) of Dazzle Pro Balance ph- for 5 day(s). Add 70 gms of Dazzle Pro Balance TH+. You have insufficient sanitizer. Add 1 L of Dazzle Phos Cleanse. Problem Solving To treat cloudy water: Add 33 gms (3½ capful(s)) of Dazzle Bromine Granules. Add 20 ml (1 capful(s)) of Dazzle Nature Sheen. Use Dazzle Filter Cleanse. General Product Application Instructions: Refer to label directions for each product to be added. Always add products sparingly and evenly across the water surface. Always add products with the pump running and the aeration off. Follow proper wait times between additions for best results.

21 Ongoing Maintenance Demo Page 1 of 1 19 Everything H2O Ave. Sylvan Lake,AB Hot Tub Ongoing Maintenance For (Customer Name) shawn@everythingh2o.ca Please following these steps to keep your hot tub water dazzling. Always follow directions on the back on the products. 1. Add 25 ml (1 capful(s)) of Dazzle Stain & Scale 2 weekly. For continued protection against unwanted staining and scale formation, apply Dazzle Stain & Scale 2 each week. When freshly filling your spa, apply Dazzle Stain & Scale Use Dazzle Bromine Granules or Tablets. Always ensure you have a minimum of 3 ppm of bromine in the hot tub water for bather safety. Less than 3 ppm is considered too low and should be increased before bathing takes place. Use quality Dazzle bromine products, like Dazzle Bromine Tablets which dissolve slowly for continuous application or Dazzle Bromine Granules which dissolve quickly and completely for immediate effect with no residues, to maintain your levels between 3.0 and 5.0 ppm. Use Dazzle Test Strips regularly to confirm your bromine (3-5 ppm) and ph levels ( ) are within the recommended ranges. 3. Add 23 gms (2 capful(s)) of Dazzle Amaze weekly. To maintain consistently dazzling hot tub water, shock treat weekly with Dazzle Amaze Plus to restore water clarity, comfort and ensure peak sanitizer efficiency. Bathing may resume after 15 minutes. Leave cover off for minimum 1 hour following application for best results. 4. Add 75 ml (3 capful(s)) of Dazzle Botanical Cleanse weekly. For the continued digestion and removal of oils and organics for cleaner, clearer water, apply "all natural" Dazzle Botanical Cleanse each week. Avoid adding when sanitizer level is above 5 ppm. Wait minimum of 15 minutes following Dazzle Amaze or Amaze Plus treatment before addition of Dazzle Botanical Cleanse. See your Professional Retailer for more information. 5. Additional Steps: Add 40 gms (6½ capful(s)) of Dazzle Performance Plus weekly. Add 10 ml of Dazzle Nature Sheen weekly. For dazzling clear water, use Dazzle Nature Sheen weekly. Apply at the rate of 10 mls. per 1,000 litres. For softer, silkier feeling water, use Dazzle Performance Plus weekly. This product enhances the performance of other products used in the hot tub. Add weekly at the rate of 40 gms per 1,000 litres. General Product Application Instructions: Refer to label directions for each product to be added. Always add products sparingly and evenly across the water surface. Always add products with the pump running and the aeration off. Follow proper wait times between additions for best results.

22 In-Store Hot Tub Water Test Printout Example: Page 1 of 1 20 Everything H2O Ave Sylvan Lake, AB Hot Tub water test performed for: (Customer Name) shawn@everythingh2o.ca Hot Tub Info Volume: 1000 Litre Acrylic/Thermoplastic Water Test Information Date: By: User Demo Test Type: Fresh Fill Algae/Biofilm: No Turbidity/Cloudy: No Temp.: C TDS: 234 ppm Sanitizer: Bromine Total Free Ideal(ppm) ph: Actual(ppm) Ideal(ppm) TA: Ca: Cu: Fe: Mn: Po: 0 ppb 0 ppb Steps to Take Following Fresh Fill Your Saturation Index is Saturation Index is an overall measure of water balance. The acceptable range is -.5 to +.5. Outside this range can lead to corrosion or scale-formation. Follow the detailed instructions below to correct any individual water balance issues and/or resolve other hot tub water problems. Read product label directions carefully before using any recommended product. Step 1: Add 333 ml of Dazzle Stain & Scale 1 initially. To prevent staining and scale formation from damaging your hot tub, use Dazzle Stain & Scale 1 with each fresh fill. Add while the tub is filling to cold water, if possible. Use Dazzle Stain & Scale 2 on a weekly basis thereafter for continued protection. Step 2: Balance Water as per Water Balance section. You have metals in your hot tub water. Be sure to use Dazzle Stain & Scale 1 as per the fresh fill instructions to prevent metals from staining and control scale formation. Consult your Dazzle professional for more information. Add 150 gms of Dazzle Pro Balance TA+. Add Dazzle Pro Balance TA+. Wait minimum 3 hours before proceeding to next step. Add 4 gms (½ capful(s)) of Dazzle Pro Balance ph- for 1 day(s). Add Dazzle Pro Balance ph-. Never add more than 25 grams of any ph adjuster per 1,000 litres at any one time. Wait at least 1 hour between additions and re-test ph. Step 3: Add 23 gms (2 capful(s)) of Dazzle Amaze weekly. To initially clean the water of non-filterable waste, apply Dazzle Amaze. Ensure pump and filter are operating and leave the cover off for a minimum of 1 hour after application. Repeat treatment weekly. Step 4: Add 75 ml (3 capful(s)) of Dazzle Botanical Cleanse weekly. To initially cleanse the fill water of oils and organics for cleaner, clearer water, apply "all natural" Dazzle Botanical Cleanse, 15 minutes following the Dazzle Amaze or Amaze Plus treatment. Avoid adding when sanitizer levels are above 5 ppm. See your Professional Retailer for more information. Step 5: Add 6 gms (½ capful(s)) of Dazzle Bromine Granules. Begin your sanitation program by applying quick dissolving Dazzle Bromine Granules to establish your residual. Then, use Dazzle Bromine Tablets in an auto brominator or floater to maintain the residual. Always maintain 3-5 ppm of bromine in the water at all times for maximum protection of users. Use Dazzle Test Strips to ensure bromine level and ph ( ) are within desired ranges. Step 6: Add 200 gms of Dazzle Performance Plus initially. For softer, silkier water, use Dazzle Performance Plus with each fresh fill. Add a top-up maintenance dosage weekly for great feeling water. Go ahead, pamper yourself! Step 7: Add 20 ml (1 capful(s)) of Dazzle Nature Sheen initially. Apply Dazzle Nature Sheen to improve water clarity. Run filter continuously until clear. Re-apply Dazzle Nature Sheen dosage rate after filter cleaning or after 24 hours if water is still cloudy. General Product Application Instructions: Refer to label directions for each product to be added. Always add products sparingly and evenly across the water surface. Always add products with the pump running and the aeration off. Follow proper wait times between additions for best results.

23 In Store Hot Tub Water Test Printout Example: Page 1 of 1 21 Everything H2O Ave. Sylvan Lake, AB Hot Tub water test performed for: (Customer Name) shawn@everythingh2o.ca Hot Tub Info Volume: 1000 Litre Acrylic/Thermoplastic Water Test Information Date: By: User Demo Test Type: Fresh Fill Algae/Biofilm: No Turbidity/Cloudy: No Temp.: C TDS: 234 ppm Sanitizer: Bromine Total Free Ideal(ppm) ph: Actual(ppm) Ideal(ppm) TA: Ca: Cu: Fe: Mn: Po: 0 ppb 0 ppb Steps to Take Following Fresh Fill Your Saturation Index is Saturation Index is an overall measure of water balance. The acceptable range is -.5 to +.5. Outside this range can lead to corrosion or scale-formation. Follow the detailed instructions below to correct any individual water balance issues and/or resolve other hot tub water problems. Read product label directions carefully before using any recommended product. Step 1: Add 333 ml of Dazzle Stain & Scale 1 initially. Step 2: Balance Water as per Water Balance section. You have metals in your hot tub water. Add 150 gms of Dazzle Pro Balance TA+. Add 4 gms (½ capful(s)) of Dazzle Pro Balance ph- for 1 day(s). Step 3: Add 23 gms (2 capful(s)) of Dazzle Amaze weekly. Step 4: Add 75 ml (3 capful(s)) of Dazzle Botanical Cleanse weekly. Step 5: Add 6 gms (½ capful(s)) of Dazzle Bromine Granules. Step 6: Add 200 gms of Dazzle Performance Plus initially. Step 7: Add 20 ml (1 capful(s)) of Dazzle Nature Sheen initially. General Product Application Instructions: Refer to label directions for each product to be added. Always add products sparingly and evenly across the water surface. Always add products with the pump running and the aeration off. Follow proper wait times between additions for best results. Check Out our On Line Store for Dazzle Products

24 22 The Everything H2O Water Care Program; Cleanse What is the Purpose Part of Everything H2O Total Hot Tub Water Care Program; o o o Prevent Cleanse Protect with Less o Enhance Cleanse is an integral step in the maintenance of dazzling clear, comfortable water for bathers Combining 2 important steps; reducing waste through effective shocking and removing the remainder with powerful, natural enzymes and botanicals A key part of the Dazzle Healthier, More Natural approach A distinctive difference vs traditional methods Why is it Important Hot Tub water is going to accumulate bather waste through use Organics (body oils, sweat, lotions, etc) and particulate (dead skin, dust) too fine to filter, are the biggest culprits Over time, they accumulate to a point where water goes off (cloudy, odours, foam, irritation) A systematic approach to cleansing the water, ensures the water is inviting and pleasing all the time In addition, it is through the attempted removal of bather waste, that traditional programs create unhealthy water; increased chemical concentrations and the formation of disinfection-by-products The Dazzle approach eliminates this Step 1 Reduce (Amaze or Amaze Plus) The heavy-lifter, Amaze or Amaze Plus, reduces waste through oxidation Oxidation, a natural phenomenon, whereby oxygen molecules reduce the different substances they may contact (apple turning brown, rusting of a car) Amaze introduces enhanced activated oxygen to water to reduce waste Waste is reduced as it is in nature Traditional programs utilize chlorine or bromine as the oxidizer inefficient, raises chemical levels, can create DBP s Step 2 Remove (Botanical Cleanse) The detailer, Botanical Cleanse, removes the oils, residuals remaining after oxidation Powerful, all-natural enzymes and botanicals release and digest remaining waste All-natural enzymes have broadest spectrum Scum-line, biofilms, partially-oxidized organics all digested away Just as nature does it You re left with water - carbon dioxide and nitrogen are expelled as gases Botanical Cleanse helps maintain clear, comfortable water and clean surfaces

25 23 Amaze Why Shock Treatment for Hot Tubs Part 1 of Dazzle 2 Part System Unique Dual-Action Approach o Enhanced Active Oxygen o Powerful Clarifiers Reduces Non-Filterable Wastes o Organics o Ammonia, Nitrogen Works Fast less than 1 hour Gentle, Healthier Approach o Doesn t raise sanitizer levels severely No DBP s Less chemically invasive o Will provide a gentle boost to brominated systems (2 3 ppm) A simply better approach to shocking How Much 2 capfuls per 1,000 Litres 1 capful = 12 grams If removing combined chlorine dosage rate is 2 capfuls per 1,000 L per 1 ppm of combined chlorine When Weekly After heavy use Any time the water needs it o Cloudy o Odours o Off Ideal with Bromine Can be used with chlorine but will not boost chlorine levels if a boost is needed, use Dazzle Chlorine Granules or switch to Amaze Plus Ideal for use with brominated systems (including salt). How Remove cover Operate pump with air off Broadcast across surface Leave cover off for minimum 1 hour Tip:!!When!used!with!Dazzle!Botanical!Cleanse,!provides!a!highly! effective!method!for!controlling!organic!accumulation!in!hot!tub! water.! Apply!Dazzle!Botanical!Cleanse!15!minutes!after!Dazzle! Amaze!treatment!for!best!results.!

26 24 Amaze Plus Why Shock Treatment for Hot Tubs Part 1 of 2 Part System Unique Dual-Action Approach o Enhanced Active Oxygen o Powerful Clarifiers Reduces Non-Filterable Wastes o Organics o Ammonia, Nitrogen Works Fast less than 1 hour Gentle, Healthier Approach o Doesn t raise sanitizer levels severely No DBP s Less chemically invasive o Will provide a gentle boost to the sanitizer level (2 3 ppm) A simply better approach to shocking How Much 2 capfuls per 1,000 Litres 1 capful = 12 grams If removing combined chlorine dosage rate is 2 capfuls per 1,000 L per 1 ppm of combined chlorine When Weekly After heavy use Any time the water needs it o Cloudy o Odours o Off Ideal with Chlorine-based systems o Can be used with bromine - will boost bromine levels as well (2-3 ppm) Ideal for use with chlorinated systems. How Remove cover Operate pump with air off Broadcast across surface Leave cover off for minimum 1 hour Tip:!!When!used!with!Dazzle!Botanical!Cleanse,!provides!an! effective!method!for!controlling!organic!accumulation!in!hot!tub! water.! Apply!Dazzle!Botanical!Cleanse!15!minutes!after!Dazzle! Amaze!Plus!treatment!for!best!results.!

27 25 Botanical Cleanse Why Part 2 of highly effective method of deep-cleansing water and surfaces Works with Amaze or Amaze Plus to make water dazzling clear and comfortable All natural blend of concentrated and powerful enzymes broad spectrum Nature s way of biodegrading organics and common bather wastes o Perspiration, body oils, greases, cosmetics digested away o Ideal for controlling biofilm o End result is water and CO2 Cleans scum-line and other surfaces How Much Use 3 capfuls per 1,000 litres Double the dosage for very heavy accumulations 1 capful = 25 mls. Some light bubbling may be evident after application Significantly reduces need for harsh sanitizers and other chemicals healthier, more natural approach to water care! When Weekly After heavy use Any time the water or tub requires a good cleansing Apply 15 minutes after Amaze or Amaze Plus treatment Works more slowly, over a period of days, digesting and cleansing waste How Operate the pump with air off Top-up the water to cover scum line Move diverter valve(s) to neutral position Turn on any waterfalls or other features Pour required amount into water Circulate for approx. 15 minutes to evenly distribute throughout tub Do not add if sanitizer level is > 5 ppm (this shouldn t happen with use of Amaze or Amaze Plus).

28 26 What is Biofilm? Biofilm is a rapidly reproducing colony of microorganisms surrounded by their protective slime in an aqueous environment. They grow on surfaces where water doesn t flow and prefer environments where water is stagnant and void of sanitizer. In hot tubs, they are often found in the pipes where the water flow has been stopped or dramatically reduced (i.e. diverter valves isolate certain therapy returns, waterfalls where flow has been shut off, etc.). Biofilm is noticeable after water flow is returned to isolated pipes and is blown back into the hot tub in the form of floating particulate that appears as tiny pieces of skin or torn up pieces of tissue paper. Removal: (do not use hot tub during this process) 1. Ensure that water is flowing freely through all pipes, waterfalls, etc. and leave this way for duration of treatment period. 2. Properly balance the hot tub water with particular attention to balancing the ph to within the proper range of Test periodically over the next 3 5 days to ensure ph continuously stays within this range. 3. Elevate bromine or chlorine residual to 5.0 ppm or higher. Do not exceed 10 ppm. Maintain an elevated level for the next 3 5 days. Use Dazzle Bromine Granules or Dazzle Chlorine Granules to boost the level and maintain it. Test regularly to ensure the level stays at a minimum of 5.0 ppm. 4. Apply 150 ml of Dazzle Algae Clear 60 per 1,000 L of hot tub water. 5. Run the pump periodically over the next 3 5 days to flush the pipes and keep the biofilm circulating in the water as much as possible. 6. After a minimum of 3 days, if the water is clear and the signs of biofilm have diminished or are gone, move to the next step. If not, ensure steps #2 and #3 are still in check and repeat step #4. 7. Once visible signs of biofilm are gone or after 5 days, stop additions of chlorine or bromine as in #3 above and allow the residual to lower to less than 5.0 ppm. 8. With chlorine or bromine level less than 5.0 ppm, apply 1 bottle of Dazzle Drain Prep, as per label directions. Remove filter cartridge and wait 2 days before moving to next step. 9. Clean filter cartridge with Dazzle Filter Cleanse as per label directions. 10. After 2 days, drain hot tub, clean inside tub with Dazzle Tub Cleanse and follow proper procedure for refilling the hot tub. Prevention: 1. Always return diverter valve to position that allows flow through all return fittings after hot tub use. 2. Use Dazzle Stain & Scale 1 with every fresh fill as per label directions. 3. Use Dazzle Stain & Scale 2, Dazzle Amaze and Dazzle Botanical Cleanse weekly as per label directions. 4. Continuously maintain ph and chlorine or bromine levels in proper ranges. 5. Use Dazzle Drain Prep prior to each drain as per label directions.

29 27 The Everything H2O Water Care Program; Protect With Less What is the Purpose Part of Total Hot Tub Water Care Program; o o o Prevent Cleanse Protect with Less o Enhance Protect With Less is all about; o Effective sanitation of hot tub water o Using the least amount necessary to achieve this Bather safety is the #1 priority of the Dazzle Water Care Program Ensuring an effective sanitizer residual, all the time, in accordance with Health Canada recommendations, is responsible What is Allowed In Canada, all hot tubs are required to be sanitized with a sanitizer registered with Health Canada The Pest Control Products Act is the legislation involved All approved sanitizers carry a registration number referred to as the PCP Number Dazzle Bromine Tablets PCP Act # Only Bromine and Chlorine products are registered for use The approved level is ppm for each Why is it Important Hot tubs can be excellent breeding grounds for harmful microorganisms o Bacteria o Viruses o Fungus o Protozoans, cysts, amoebas o Parasites Microorganisms are constantly being introduced by bathers and the environment An effective chlorine or bromine residual ensures microorganisms are killed on contact, preventing cross-infection The Goal ppm of chlorine or bromine, all the time no more/no less How Do I use Less Sanitizer Follow the Dazzle Water Care Program o Prevent with proper water balance Especially ph: o Cleanse with effective waste control Ie. Amaze & Botanical Cleanse o Maintain a constant sanitizer residual ppm o Enhance to improve results Performance Plus Nature Sheen Use products that don t consume sanitizer o Traditional Stain & Scale Control products o Other heavy chemicals Follow good maintenance practices o Draining, cleaning

30 28 Bromine Tablets Why Bromine sanitizer (HOBr) in slow dissolving, tablet form Bromine (HOBr) is highly effective in keeping hot tub water safe (3 5 ppm) Kills germs and micro-organisms fast o Effective in wider ph range o Effective when combined with nitrogen o Gentler on bathers in most cases Use only as primary sanitizer o Use Bromine Granules to boost level When Use as needed to maintain 3 5 ppm on a continuous basis Slow dissolving tablets lend themselves well to a controlled release of bromine How Much In general a hot tub will use approximately 5 10 grams per 1,000 litres per day Each tablet weighs approx 20 grams Typical usage is 2 4 tablets per week per 1,000 L. Usage is dependent on bather loads, temperature, overall care and maintenance, use of other products, etc. Use a test kit or test strips to check How Bromine Tablets should be placed in floating dispenser or controlled feeder Best approach is to fill the dispenser or feeder with the number of tablets required to treat for a week or predetermined period Use Dazzle Bromine Granules to establish the residual or to boost when < 3 ppm Use Dazzle Amaze or Amaze Plus for weekly shock treatments

31 29 Bromine Granules Why Bromine sanitizer (HOBr) in granular, fast dissolving form Bromine (HOBr) is highly effective in keeping hot tub water safe (3 5 ppm) Kills germs and micro-organisms fast Use as primary sanitizer, a boost, or for periodic shocking As an instant boost: o Establishes residual after fresh fill o Re-establishes residual when < 3 ppm Dissolves fast Completely soluble ph neutral formula When As the primary sanitizer: o Apply daily or as needed to maintain bromine residual of 3 5 ppm o Use a test kit or test strips As an instant boost: o Apply any time the bromine residual drops below 3 ppm o Ideal for use with Bromine Tabs and Bromine Salt systems As a shock treatment: o Weekly or after heavy use o Leave cover off for up to 8 hours How Much How As a primary sanitizer or a boost: o Use ½ - 1 capful per 1,000 litres to establish 3 5 ppm o 1 capful = 10 grams As a bromine shock treatment: o Use 2½ capfuls per 1,000 litres o Do not use the tub until residual drops to 3-5 ppm. Remove cover Operate pump with air off Diverter valve(s) neutral Broadcast required amount evenly across top of water Test to ensure desired result is achieved

32 30 Mini Chlorinating Tablets Why Chlorine sanitizer (HOCl) in slow dissolving, tablet form Trichloroisocyanuric Acid ph 2.9 Chlorine (HOCl) is effective in keeping hot tub water safe (3 5 ppm) Kills germs and micro-organisms fast Use only as primary sanitizer o Use Chlorine Granules to boost level When Use as needed to maintain 3 5 ppm on a continuous basis Slow dissolving tablets lend themselves well to a controlled release of Chlorine How Much In general a hot tub will use approximately 5 10 grams per 1,000 litres per day Each tablet weighs approx 20 grams Typical usage is 2 3 tablets per week per 1,000 L. Usage is dependent on bather loads, temperature, overall care and maintenance, use of other products, etc. Use a test kit or test strips to check How Chlorine Tablets should be placed in floating dispenser or controlled feeder Best approach is to fill the dispenser or feeder with the number of tablets required to treat for a week or predetermined period Use Dazzle Chlorine Granules to establish the residual or to boost when < 3 ppm Use Dazzle Amaze Plus for weekly shock treatments along with Dazzle Botanical Cleanse

33 31 Chlorine Granules Why Chlorine sanitizer (HOCl) in granular, fast dissolving form Lithium Hypochlorite Chlorine (HOCl) is effective in keeping hot tub water safe (3 5 ppm) Kills germs and micro-organisms Use as primary sanitizer, a boost, or for periodic shocking As an instant boost: o Establishes residual after fresh fill o Re-establishes residual when < 3 ppm Unstabilized Completely soluble ph 10.5 offsets acidic nature of tablets When As the primary sanitizer: o Apply daily or as needed to maintain chlorine residual of 3 5 ppm o Use a test kit or test strips to check As an instant boost: o Apply any time the chlorine residual drops below 3 ppm Ideal for use with Mini Chlorinating Tablets as effective 1, 2 method As a shock treatment: o Weekly or after heavy use o Leave cover off for up to 8 hours How Much How As a primary sanitizer or a boost: o Use 1½ - 2 capfuls per 1,000 litres to establish 3 5 ppm o 1 capful = 10 grams As a chlorine shock treatment: o Use 3½ capfuls per 1,000 litres o Do not use the tub until chlorine residual drops to 3-5 ppm. Remove cover Operate pump with air off Diverter valve(s) neutral Broadcast required amount evenly across top of water Test to ensure desired result is achieved

34 32 Stabilized Chlorine Granules Why Chlorine sanitizer (HOCl) in granular, fast dissolving form Sodium Dichloroisocyanurate Chlorine (HOCl) is effective in keeping hot tub water safe (3 5 ppm) Kills germs and micro-organisms Use as primary sanitizer or as a boost Not preferred for periodic shocking As an instant boost: o Establishes residual after fresh fill o Re-establishes residual when < 3 ppm Stabilized form of chlorine ph 6 slightly acidic Totally soluble won t cloud water How Much As a primary sanitizer or a boost: o Use 1-1½ capfuls per 1,000 litres to establish 3 5 ppm o 1 capful = 10 grams As a chlorine shock treatment: o Use 3 capfuls per 1,000 litres o Do not use the tub until chlorine residual drops to 3-5 ppm. When As the primary sanitizer: o Hand-feed method o Apply daily or as needed to maintain chlorine residual of 3 5 ppm o Use a test kit or test strips to check As an instant boost: o Apply any time the chlorine residual drops below 3 ppm Can be used with Mini Chlorinating Tablets as effective 1, 2 method How Remove cover Operate pump with air off Diverter valve(s) neutral Broadcast required amount evenly across top of water Test to ensure desired result is achieved Using!Dazzle!Amaze!Plus!and!Botanical!Cleanse!improves! overall!results!and!reduces!the!amount!of!stabilized! Chlorine!Granules!required.!

35 33 The Everything H2O Water Care Program; Enhance What is the Purpose Part of Dazzle Total Hot Tub Water Care Program; o Prevent o o Cleanse Protect with Less o Enhance Enhance is all about; o Using the most effective maintenance products to improve overall results o Educating hot tub owners on the benefits they will receive from using them o Turning the hot tub experience into something truly pleasurable and easy Why is it Important Hot tubs can be a challenge Introducing customers to excellent products that enhance the experience is; o Of great value to them o Enhances your position as the ultimate professional o Good for the business Customer satisfaction Market security Profitability 2 examples of top quality Dazzle Enhance products are highlighted below; Performance Plus Nature Sheen

36 34 Performance Plus Why Enhances hot tub ownership Utilizes advanced borate technology o Inorganic lubricating properties o ph buffering capability o increased mineral solubility Makes water feel soft and silky for a more comfortable, relaxed feel Helps buffer ph and total alkalinity, making water easier to balance and maintain Improves the efficiency of other products including sanitizers Improves water clarity increased calcium solubility Reduces risk of scale formation Nice, pleasant fragrance Natural mineral additive When Initially upon filling Weekly thereafter Part of the our Hot Tub Maintenance Program taking hot tub ownership to a new level! How Much Initially: 200 grams per 1,000 Litres Weekly: 40 grams per 1,000 Litres 1 capful = 6 grams How Remove cover Operate pump with air off Apply required amount directly to water o Preferably in front of skimmer or suction plate Run pump for 15 minutes to distribute

37 35 Nature Sheen Why For Dazzling clear water, o A weekly polisher o An effective problem solver for cloudy water Powerful, concentrated clarifier Ionically charged, agglomerating agent Designed to remove common particulate found in hot tub water Works in conjunction with filter system New formula - all natural Lowers costs and improves results o Improved filtration and water clarity reduces sanitizer requirement o Provides more inviting water When As part of preventative maintenance program; o Initially upon filling o Weekly thereafter Or, as needed to improve water clarity Part of the our Hot Tub Maintenance Program taking hot tub ownership to a new level! How Much For regular maintenance: o Initially: ¾ to 1 capful per 1,000 Litres o Weekly: ½ capful per 1,000 Litres For cloudy water: o 1 capful per 1,000 litres 1 capful = 25 mls. How Operate pump with air off Apply directly to water Filter continuously until water clears Repeat application if water hasn t cleared in 24 hours Do not overdose highly concentrated formula

38 36 Filter Cleanse Why Effectively cleans filter cartridges o Disinfects (accelerated H2O2) o Cleans (oils, biofilms, scale, rust) o Whitens Literally digests dirt, oils, etc. Powerful, biodegradable surfactants lift debris from surface of cartridge Environmentally-friendly formula EcoLogo certified o Left with water, sediment, CO2 o Safe to dispose down drain How Much Light Use 200 mls for 6 hours Moderate 300 mls for 6 hours Heavy Use 400 mls for 12 hours!!traditional!!!filter!cleanse!! Releasing!!!!!! Digesting! When Recommended monthly for routine maintenance After any problem o Cloudy o Foaming o Odours o Biofilm A clean cartridge improves results and lowers costs without harming the environment. How Wear rubber gloves Rinse cartridge with water to remove physical debris Mix solution of Filter Cleanse and hot water in plastic pail, laundry tub or filter cleaning container Submerse and soak for recommended time Rinse with water Allowing to dry tightens fibres, improving performance

39 37 Filter Cleaning Process Filter Cleaning Tips: Always wear rubber gloves when handling your filter cartridge Having 2 filter cartridges allows you sufficient time to clean the cartridge properly Allow the filter cartridge to dry after cleaning to improve filter effectiveness A quick source of hot water for your cleaning solution is the hot tub itself Rinsing with a garden hose or under a tap is sufficient don t use a high pressure washer Rinsing the filter cartridge with water weekly is a good maintenance practice Cleaning Process: (recommended monthly for hot tubs with moderate use) 1. Prepare a solution of Dazzle Filter Cleanse and hot water (preferable) in a clean plastic pail, laundry tub or specific filter cleaning container. a. Lightly used hot tub use 200 ml of Dazzle Filter Cleanse for minimum 6 hours b. Moderately used hot tub use 300 ml of Dazzle Filter Cleanse for minimum 6 hours c. Heavily used hot tub use 400 ml of Dazzle Filter Cleanse for minimum 12 hours 2. Remove the filter cartridge(s) from the filter housing and rinse with garden hose to remove physical debris. 3. Submerse filter cartridge(s) in the solution and allow to soak for 6 12 hours. 4. Once soaking is complete, remove filter cartridge from solution and rinse well with clean water from garden hose or tap. Do not use high pressure washer. 5. Allow the filter cartridge to stand until dry before putting back in use. 6. Once cleaning is complete, the used cleaning solution can be safely disposed of by pouring down the drain. Dazzle Filter Cleanse: 1. An environmentally-friendly filter cleaning product. The 1 st in the industry to achieve ECOLOGO certification. a. Nontoxic, readily biodegradable formula 2. Cleans filter cartridges of common grease, oil, scale and metal deposits. 3. Dazzle Filter Cleanse not only cleans cartridges effectively but digests the waste, leaving a clean solution to dispose of. No further cleaning of the laundry tub, pail or filter cleaning container is required. Filter Cleanse will look after that. Dazzle Filter Cleanse Traditional Cleaners

40 38 Drain Prep Why Cleans hot tub plumbing and other hidden surfaces Releases and digests All natural blend of; o Powerful surfactants release o concentrated enzymes digest Nature s way of biodegrading organics o Body oils, greases, cosmetics o Biofilm o Organic accumulations End result is water and CO2 o Safe to pump away to drain or lawn Also cleans scum-line and other hot tub surfaces How Much Use 750 mls per application Water may not look good after application releasing effect Cleans where you can t! When Prior to draining Time allows product to release and digest more thoroughly o Day before draining in routine procedure o 2 days before draining when; How Cleaning up biofilm Used for 1 st time After other problems Heavy foaming Bad odours Visible organic accumulations Maintain heated temperature Remove filter cartridge(s) Apply product directly to water Operate pump at least 5 minutes with; o Diverter valves neutral o All jets operational (air off) o Waterfalls and other features operating Foaming will occur turn pump on and and off to control

41 39 Tub Cleanse Why Effectively cleans hot tub surfaces Cleans scum line, underside of cover, inside of tub when drained Dual-action formula; o Disinfects (accelerated H2O2) o Cleans (oils, biofilms, scale, rust) Surfactants, emulsifiers lift deposits Advanced formula digests Environmentally-friendly formula EcoLogo certified Fresh, clean smell no harsh chemicals Non-abrasive Phosphate-free Regular use of Dazzle Amaze/Amaze Plus and Botanical Cleanse reduces the need for regular cleaning of scum line. When As required At draining After any problem o Cloudy o Foaming o Odours o Biofilm A cleansed hot tub improves results, extends life and lowers costs - without harming the environment. How Much As needed Compatible with hot tub water Always test surface to be cleaned to ensure compatibility (inconspicuous area) How Wear rubber gloves Spray on surface Allow a few moments of contact time to loosen deposit Wipe away with sponge

42 40 Cover Cleanse & Protect Why Effectively cleans and protects hot tub covers Cleans, polishes, protects Triple-action formula; o Cleans: dirt, grime, pollutants o Polishes: to like-new appearance o Preserves: unique protective finish Non-static Non-tacky feel Eco-Enhanced formula improved over traditional formulas How Much As needed use liberally Always test surface to be cleaned to ensure compatibility (inconspicuous area) When As required A clean, polished and protected cover lasts longer and looks better How Extends the life of covers! Shake well before using Wear rubber gloves Wash down cover with hose to remove physical debris Apply liberally to top-side of cover Work in with sponge to remove dirt and debris Hose off with water Re-apply light covering to polish and protect

43 41 Defoamer Why Effectively suppresses foam in hot tubs Works immediately Highly concentrated Compatible with Dazzle products/programs Foaming is an indicator of issues; o Organic accumulation o Improper water balance (high ph) o Accumulation of soaps, detergents Proper maintenance helps prevent foaming; o Weekly use of Amaze/Amaze Plus o Weekly use of Botanical Cleanse o Proper overall water balance o Draining on scheduled basis as per use o Regular cleaning of filter, surfaces o Compatible hot tub products When As required Use sparingly don t overdose How Much Approx. ½ a capful per 1,000 litres mls per application 1 capful = 25 mls. How Apply directly to hot tub water when foaming is experienced Do not overdose

44 42 Everything H2O Hot Tub Maintenance Checklist Start-Up While hot tub is filling, add initial dose (375 ml per 1,000 L) of Dazzle Stain & Scale 1 to cold water. Once full, start pump, operate with the aeration off and comense heating. Bring a water sample to or store for water balance recommendations. Balance water according to your our recommendations. Allow water to circulate for 2 hours. Apply Dazzle Amaze per label directions (2 caps per 1,000 L). Ensure that the pump and filter are operating and leave the cover off for a minimum of one hour after application. Allow water to circulate for at least 15 minutes before proceeding to next step. Add initial dose of Dazzle Botanical Cleanse (3 caps per 1,000 L). Pour around the edges of the hot tub with the pump operating and the aeration off. Avoid adding Dazzle Botanical Cleanse when the sanitizer level is above 5 ppm. Apply chlorine or bromine to the hot tub. Use Dazzle Bromine Granules or Chlorine Granules to initially establish the residual. Fill your tablet dispenser with enough Dazzle Bromine Tablets or Mini Chlorinating Tablets to maintain a continuous level of ppm through the week. Add initial dosage of Dazzle Performance Plus (200 g per 1,000 L). Apply through the skimmer or in front of the suction plate with the pump in operation and the aeration off. Add initial dosage of Dazzle Nature Sheen (20 ml per 1,000 L.). Apply with the pump in operation and the aeration off. Run filter continuously until water clears. Dazzle Nature Sheen will agglomerate particulate into masses large enough to be filtered out. Watch filter closely and clean as required. As Required Test sanitizer and ph level with Test Strips. Add Dazzle Bromine Granules or Chlorine Granules to boost the sanitizer level should it fall below 3.0 ppm. Always maintain the bromine/chlorine reading between ppm. The ph level should be maintained at Visit our Online Store

45 43 Everything H2O Hot Tub Maintenance Checklist Weekly Add regular weekly dosage of Dazzle Stain & Scale 2 (1 cap per 1,000 L) to protect against metal staining and scale formation. Oxidize water with Dazzle Amaze (2 caps per 1,000 L) by broadcasting over water surface. Note: heavy bather load may require more frequent applications. Allow water to circulate for at least 15 minutes and leave the cover off for minimum 1 hour. Wait 15 minutes before moving to next step. Digest and remove organics with Dazzle Botanical Cleanse (3 caps per 1,000 L). Re-fill your tablet dispenser with enough Dazzle Bromine Tablets or Mini Chlorinating Tablets to maintain a continuous level of ppm through the week. Add weekly dosage of: Dazzle Performance Plus (6½ caps per 1,000 L). Dazzle Nature Sheen (½ cap per 1,000 L). Brush, skim and vacuum. Remove filter cartridge and rinse with water from garden hose. Clean water line with Dazzle Tub Cleanse, if necessary. Monthly Have water tested at your our store once a month. Adjust ph, total alkalinity, calcium hardness as required. Clean cartridge with Dazzle Filter Cleanse as per label directions. Draining Clean entire hot tub including plumbing lines with Dazzle Drain Prep. Add as per label directions the day before draining. Drain hot tub and clean surfaces with Dazzle Tub Cleanse. Clean cartridge with Dazzle Filter Cleanse as per label directions. Clean cover with Dazzle Cover Cleanse & Protect as per label directions. Note: Always add products directly to hot tub water with the pump running and the aeration off. Allow enough time between applications for the products to fully disperse in the water unless a specific time is given.

46 44 Salt Chlorinator Hot Tub Maintenance Checklist Start-Up Bring a water sample into our store for water balance recommendations. While hot tub is filling, add initial dose (375 ml per 1,000 L) of Dazzle Stain & Scale 1 to cold water. Once full, start pump, operate with the aeration off and commence heating. Balance water according to Everything H2O recommendations. Allow water to circulate for 2 hours. Add initial application of pool salt in water to establish the bank (approx. 8 L per 1,500 L). Achieve 2500ppm of Salt. Set generator control unit to desired setting (consult your retailer for more information). Use Dazzle Bromine Granules (½ cap per 1,000 L) to establish the initial bromine level in the water. After adding, wait 20 minutes, test and repeat if level is not between ppm. Apply Dazzle Amaze per label directions (2 caps per 1,000 L). Ensure that the pump and filter are operating and leave the cover off for a minimum of one hour after application. Allow water to circulate for at least 15 minutes before proceeding to next step. Add initial dose ofdazzle Botanical Cleanse(3 caps per 1,000 L). Pour around the edges of the hot tub with the pump operating and the aeration off. Avoid adding Dazzle Botanical Cleanse when the sanitizer level is above 5 ppm. Add initial dosage of Dazzle Performance Plus (200 g per 1,000 L). Apply through the skimmer or in front of the suction plate with the pump in operation and the aeration off. Add initial dosage of Dazzle Nature Sheen (20 ml per 1,000 L.). Apply with the pump in operation and the aeration off. Run filter continuously until water clears. Dazzle Nature Sheen will agglomerate particulate into masses large enough to be filtered out. Watch filter closely and clean as required. As Required Test sanitizer and ph level with Dazzle TM Test Strips. Use Dazzle TM Bromine Granules to boost the bromine level should it fall below 3.0 ppm. Always maintain the reading between ppm. The ph level should be maintained at

47 45 Salt Chlorinator Hot Tub Maintenance Checklist Weekly Add regular weekly dosage of Dazzle Stain & Scale 2 (1 cap per 1,000 L) to protect against metal staining and scale formation. Apply directly to water with pump operating and aeration off. Oxidize water with Dazzle Amaze (2 caps per 1,000 L) by broadcasting over water surface. Note: heavy bather load may require more frequent applications. Allow water to circulate for at least 15 minutes and leave the cover off for minimum 1 hour. Wait 15 minutes before moving to next step. Digest and remove organics with Dazzle Botanical Cleanse (3 caps per 1,000 L). Add directly to water with pump operating and aeration off. Add weekly dosage of: Dazzle Performance Plus (6½ caps per 1,000 L). Dazzle Nature Sheen (½ cap per 1,000 L). Brush, skim and vacuum. Remove filter cartridge and rinse with water from garden hose. Clean water line with Dazzle TM Tub Cleanse, if necessary. Monthly Have water tested at one of our store locations. Adjust ph, total alkalinity, calcium hardness as required. Test sodium chloride level using appropriate test strips and adjust accordingly to maintain level of approximately 2,500 ppm. Clean cartridge with Dazzle Filter Cleanse as per label directions. Draining Clean entire hot tub including plumbing lines with DazzleT M Drain Prep. Add as per label directions the day before draining. Drain hot tub and clean surfaces with Dazzle TM Tub Cleanse. Clean cartridge with Dazzle TM Filter Cleanse as per label directions. Clean cover with Dazzle TM Cover Cleanse & Protect as per label directions.

48 Our Store Locations Avenue Rocky Mountain House, AB (403) Ave Sylvan Lake, AB

49 Introducing our Salt Generator System + = Portable Chlorine Generator for Spas Saltron MINI Spa Sanitation System produces a pure form of chlorine by electrolysis of salt (NaCl) in order to sanitize your spa water. After the salt is converted to chlorine and the bacteria are killed, the chlorine converts back to salt and this process is ongoing. The salt concentration used is very low (less than that in a human tear). Chlorine output can be easily adjusted by the timer on the power supply unit. The chlorine level in your spa can be checked by using a standard chlorine test kit. One Saltron MINI unit can treat up to 600 gallons (2,200L) of spa water (or up to 2000 gallons Swim Spa water). Product Advantages: For any in-ground or above ground spa or swim spa up to 2,000 gallons. Independent from the spa filter and pump system. Reverse polarity every 2-4 hours on cell. Comes with cell holder which conveniently gives the cell a home while bathing. Replaceable cell. Easy to set-up and no installation or plumbing required. No more purchasing, transportation or storage of chlorine. No more skin irritations and itchy red eyes. Eco-friendly and very minimal electricity required. LED indicator lights illuminate for easy salt level reference. Commercial grade titanium cell plates coated with precious metals. Switch-mode power supply supplies smooth current to cell resulting in longer lifetime. Critical fault protections with automatic shut-down. Turn your hot tub into a Salt system today

50 say good bye to chemical soup and say hello too Hot tub care and maintenance is not as difficult as you may imagine it to be. Especially when you are using the Mineraluxe system. No chemical broth, no complicated cleaning manuals, just simple, safe and effective solutions this is what the system is all about. Mineraluxe proves that you don t need to be a hot tub expert or a chemistry geek to care for your recreational and relaxation device. Why does the Mineraluxe system work so well? For starters, you only need to follow three targeted steps to achieve the big task of cleaning your hot tub. Importantly, the job doesn t involve handling hazardous or pungent chemical solutions. Our products are not harsh and perform their intended responsibilities effectively. Use the Mineraluxe Cleanse & Drain to remove the grease and oil build up that has inundated your hot tub pipes. To clean the surfaces and make them more hygienic and visually appealing, dabble some of the Dazzle Tub Cleanse on the tub s insides and its cover (the underside). The filter cartridge is another element that accumulates dirt over time Mineraluxe Filter Revive can rid the filter of the grime. These three products together comprise this leading hot tub cleaning system. The Mineraluxe system is available at both our store locations give your hot tub the care and attention it deserves with this excellent solution. Come into our store today and ask how you can get a 2 week trial pack.