I-95 NEW HAVEN HARBOR CROSSING CORRIDOR IMPROVEMENT PROGRAM

I-95 NEW HAVEN HARBOR CROSSING CORRIDOR IMPROVEMENT PROGRAM NEW HAVEN - EAST HAVEN - BRANFORD, CT STATE PROJECT NO. 92-55 Record of Decision Transit and Transportation System Management (TSM) Components Summary Report: Prepared For: Connecticut Department of Transportation 28 Berlin Turnpike Newington, Connecticut 6111 Submitted By: Rideworks 195 Church Street 9 th Floor New Haven, CT 651 March 1, 21

I-95 NEW HAVEN HARBOR CROSSING CORRIDOR IMPROVEMENT PROGRAM NEW HAVEN EAST HAVEN BRANFORD, CT Record of Decision Transit and Transportation System Management (TSM) Components Summary Report: The I-95 New Haven Harbor Crossing (NHHC) Corridor Improvement Program is one of Connecticut s largest multi-modal transportation improvement initiatives. The program includes operational, safety and capacity improvements to over 7 miles of Interstate 95, including a new signature bridge over New Haven Harbor. In addition to new and upgraded Shore Line East commuter rail stations, there are numerous Transit and Transportation System Management (TSM) components included as part of the program. This report summarizes the current status of the implementation of the Transit and TSM components. The August, 1999 report entitled: Federal Highway Administration Record of Decision for Interstate 95 New Haven Harbor Crossing Pearl Harbor Memorial Bridge (Q-Bridge), commonly known as the ROD, documents the Transit and TSM components in Section 1.2 (pp. 3-4). The components are as follows:!" Shore Line East!" Bus Service!" Commuter Rail Station at State Street!" Improved Transit Marketing!" Improved Access to Transit Information!" Carpool Marketing!" Public and Private Carpool Matching!" Optimized Flextime!" Voluntary Rideshare (HOV) Preferential Parking!" Insurance Breaks ($4) for Rideshare (HOV)/Transit!" Guaranteed Ride Home

ROD Requirement: Shore Line East Continue to provide Shore Line East rail passenger service between New Haven and New London. Service levels in operation at the time of the start of construction will be continued. Ridership and service frequencies will be monitored regularly to determine the need for service modifications. Shore Line East Total # of Riders by Month for Weekday Service 55, 5, 45, 4, 43,339 39,56 43,544 44,245 43,595 39,124 39,423 44,332 4,811 47,157 46,365 51,514 45,266 48,94 4,517 48,39 5,55 41,457 41,361 4,273 41,596 38,53 38,938 38,62 35, Riders 3, 25, 28 Total Weekday Riders By Month 29 Total Weekday Riders by Month 2, 15, 1, January February March April May June July August Sept Oct Nov Dec January February March April May June Year 28 29 28 29 28 29 28 29 28 29 28 29 Days of Service 22 19 21 19 21 22 22 22 21 2 21 22 Total Riders 43,339 39,56 39,124 38,938 39,423 43,544 43,595 44,245 44,332 4,811 47,157 46,365 Difference -8.8% -.5% 1.5% 1.5% -7.9% -1.7% Jan Jun Totals 28 29 256,97 253,49-3% Year Days of Service Total Riders Difference July August Sept Oct Nov Dec 28 29 28 29 28 29 28 29 28 29 28 29 22 23 21 21 21 21 22 22 18 19 21 22 51,514 45,266 48,94 4,517 48,39 41,457 5,55 41,361 4,273 38,62 41,596 38,53-12.1% -17.2% -14.3% -18.2% -4.1% -7.4% Jul Dec Totals 28 29 281,263 245,724-13% Year Days of Service Total Riders Difference Jan Dec Totals 28 29 253 253 538,233 499,133-7.3% 3

7 Shore Line East Weekend & Holiday Service Average Daily Riders 624 6 586 578 5 4 492 56 528 477 526 541 475 481 485 453 469 442 441 536 528 3 28 29 2 1 7, Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Shore Line East Weekend & Holiday Service Monthly Total Riders 6,443 6, 5,92 28 Total Riders 29 Total Riders 5,787 5,813 6,428 5,781 5, 4, 4,555 4,755 3,813 4,328 4,276 4,995 4,854 4,74 4,218 3,539 3,966 4,748 3, 2, 1, Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 5

ROD Requirement: Commuter Rail Station at State Street - CONSTRUCTION COMPLETED Construct a new commuter rail passenger station stop on State Street, between Court and Chapel Streets in New Haven. This station will serve rail commuters who desire more direct access to downtown New Haven. The new State Street station stop would be in addition to stops currently served by the Shore Line East commuter rail service (New Haven to New London). RIDERSHIP WILL CONTINUE TO BE MONITORED. 35 State"Street"Commuter"Railroad"Station" Average"Daily"Riders" (Quarterly"Averages) 3 Commuter Connection Buses pick up at State Street in the morning. 292 38 286 25 2 15 1 128 112 168 171 189 129 156 147 175 135 118 195 25 193 185 169 135 137 147 127 253 238 236 228 216 198 2 194 178 169 179 157 157 141 13 121 Quarterly"Average"Westbound 252 247 25 239 235 25 189 177 178 179 186 273 218 21 212 26 24 215 222 24 184 Quarterly"Average"Eastbound 5 Commuter Connection Buses drop off at Union Station in the afternoon/evening. 2 2 Q1! 3 Q2! 3 3 3 Q1! 4 Q2! 4 4 4 Q1! 5 Q2! 5 5 5 Q1! 6 Q2! 6 6 6 Q1! 7 Q2! 7 7 7 Q1! 8 Q2! 8 8 8 Q1! 9 Q2! 9 9 9 7

ROD Requirement: Commuter Rail Station at State Street - CONSTRUCTION COMPLETED Construct a new commuter rail passenger station stop on State Street, between Court and Chapel Streets in New Haven. This station will serve rail commuters who desire more direct access to downtown New Haven. The new State Street station stop would be in addition to stops currently served by the Shore Line East commuter rail service (New Haven to New London). RIDERSHIP WILL CONTINUE TO BE MONITORED. 36 35 34 33 32 31 3 29 28 27 26 25 24 23 22 21 2 19 18 17 16 15 State!Street!Commuter!Railroad!Station! Average!Daily!Riders (January!29!" December!29) 283 26 295 21 28 266 229 23 253 242 Commuter Connection buses drop off at Union Station in the afternoon/evening 262 248 211 29 Commuter Connection buses pick up at State Street in the morning 194 182 Average"Daily"Westbound Average"Daily"Eastbound 241 219 233 188 234 214 151 198 Jan!9 Feb!9 Mar!9 Apr!9 May!9 Jun!9 Jul!9 Aug!9 Sep!9 Oct!9 Nov!9 Dec!9 8

ROD Requirement: Bus Service Continue to provide bus service between Branford and New Haven via the Tomlinson (Route 1) Bridge at service levels in operation at the time of the start of construction. This will include service on Connecticut Transit Routes F & G. Ridership and service frequencies will be monitored regularly to determine the need for service modifications. 6 5 28 29 DATTCO "S" Route 516 Average Daily Riders Average Daily Riders 4 3 315 349 295 338 372 235 235 351 281 48 326 33 254 378 31 361 32 333 328 313 287 2 175 131 1 Jan Feb Mar April May June July Aug Sept Oct Nov Dec 1, 9, 28 29 DATTCO "S" Route Monthly Ridership 9,282 8, 7, 6, 7,252 5,261 6,977 5,89 7,442 8,172 5,158 5,162 7,724 5,614 8,154 6,968 5,87 5,831 7,566 6,21 7,933 7,47 6,317 6,556 6,267 6,31 5, 4, 3, 2,74 2, Jan Feb Mar April May June July Aug Sept Oct Nov Dec Year January February March April May June 28 29 28 29 28 29 28 29 28 29 28 29 Days of Service Total Riders Year 22 21 2 2 22 22 21 21 22 2 2 21 7,252 5,261 6,977 5,89 7,442 5,158 8,172 5,162 7,724 5,614 8,154 2,74 July August Sept Oct Nov Dec 28 29 28 29 28 29 28 29 28 29 28 29 Days of Service Total Riders 18 18 23 23 2 2 22 22 19 2 2 22 9,282 5,87 6,968 5,831 7,566 6,21 7,933 7,47 6,317 6,556 6,267 6,31 9

ROD Requirement: Improved Transit and Carpool/Vanpool Marketing Marketing measures can include direct mail, newspaper advertisements and television spots and more frequent distribution of improved schedules. Distribution of Schedules Distribution of I-95 Brochure I-95 Webletters Public Information Presentations Total # of Schedules Distributed: 28,79 Total # of New Brochures: 1,3 Total # Announcements Sent: 57 Total # Presentations: 12 Total # Emails Sent: 34,849 Total # Attendees: 257 (plus several hundred additional individuals that viewed display at 3- day International Festival of Arts & Ideas) # Vanpool Seats # Vans in Corridor # Vanpool Riders in Corridor Available in Existing Vans 7* 67 9 * Additional vans are available as needed. 11

ROD Requirement: Improved Transit and Carpool/Vanpool Marketing - Continued Marketing measures can include direct mail, newspaper advertisements and television spots and more frequent distribution of improved schedules. ROD Requirement: Improved Access to Transit Information Up-to-date schedules will be maintained at each transit stop and the transit information telephone line will be improved to minimize busy signals. Web Site Visits January December 29 Total for 12 Months 422,325 65 6 55 53,145 53,55 53,963 5 45 4 35 3 25 2 15 1 5 4,343 3198 2964 35,414 35,248 33717 31,486 3,31 25319 22,811 22,44 22,936 2,958 1,436 1,741 26366 27794 2745 22264 1,776 15,37 16,7 1797 1,47 15447 17614 18312 12,291 1,363 9,265 1,329 1,416 3,69 1,623 1,45 1,46 1,222 1,321 1,49 1,317 1,183 3,583 4,12 3,59 3,441 4,314 4,289 5,361 6,34 6,88 6,27 6,182 4,772 Jan Feb Mar April May June July Aug Sept Oct Nov Dec ShoreLineEast Rideworks CT Rides I-95 NHHCCI Note: CT Rides data not available for Jan Apr Note: CTTransit data collected statewide; monthly website visits for NH Division estimated at 51, 12

ROD Requirement: Improved Transit and Carpool/Vanpool Marketing - Continued Marketing measures can include direct mail, newspaper advertisements and television spots and more frequent distribution of improved schedules. ROD Requirement: Improved Access to Transit Information Up-to-date schedules will be maintained at each transit stop and the transit information telephone line will be improved to minimize busy signals. Phone Calls January - December 29 55, Total for 12 months: 54,549 5, 49,996 Phone Calls 45, 4, 47,356 44,32 45,78 42,734 41,658 41,33 43,495 45,584 43,567 47,13 47,644 35, 3, Jan Feb Mar April May June July Aug Sept Oct Nov Dec Phone calls I-95 NHHCCI Program Rideworks Shore Line East CTTransit/NH Info. Div. CT Rides Total Phone calls I-95 NHHCCI Program Rideworks Shore Line East CTTransit/NH Info. Div. CT Rides Total Jan Feb Mar April May June 14 8 11 13 12 13 313 244 283 244 258 362 883 862 837 698 765 913 46,146 43,188 44,649 41,779 4,623 4,42 47,356 44,32 45,78 42,734 41,658 41,33 July Aug Sept Oct Nov Dec 15 9 13 11 9 12 327 388 44 311 318 35 1,272 1,183 1,8 936 934 1,83 41,881 44,4 42,142 45,845 46,383 48,596 43,495 45,584 43,567 47,13 47,644 49,996 Note: CT Rides data not available 13

ROD Requirement: Optimized Flextime Employers in the region will be approached by ConnDOT or its representative (e.g., rideshare brokerage firm) with a marketing information program about the employer voluntarily providing flextime work schedules. Ongoing or periodic reviews and surveys will be made to ascertain the level of participation; adjustments to the program will be made to concentrate on the most productive types of employees. ROD Requirement: Voluntary Rideshare (HOV) Preferential Parking Employers in the region will be approached by ConnDOT or its representative (e.g., rideshare brokerage firm) with a marketing information program about the employer voluntarily providing preferential parking for rideshare (HOV) participants. Ongoing or periodic reviews* and surveys will be made to ascertain the level of participation; adjustments to the program will be made to concentrate on the most productive types of employees. (*Periodic review is understood to mean general promotion of Ridesharing alternatives as well as secondary promotion of preferential parking programs.) ROD Requirement: Guaranteed Ride Home Employers in the region will be approached by ConnDOT or its representative (e.g., rideshare brokerage) to set up a program in which the employer would voluntarily provide for documented rideshare (HOV/transit) riders taxi or equivalent service to the home from the workplace in the event of certain unusual or emergency conditions comprising up to one percent of workdays. Total Employers Contacted January 29 - December 29 3 278 25 Total # Employers Contacted 2 15 1 5 172 197 Optimized Flextime/ Telecommuting Voluntary Rideshare (HOV)/ Preferential Parking (Includes 91 for NuRide) Guaranteed Ride Program 14

ROD Requirement: Insurance Breaks ($4) for Rideshare (HOV)/Transit All insurance providers serving the region will be approached by ConnDOT or its representative to set up a program in which the insurance company would voluntarily provide an annual rebate to auto insurance policy holders who could document regular transit or HOV use. THIS COMMITMENT HAS BEEN FULFILLED # of Insurance Companies Contacted * (467 companies were contacted between June 22-December 22) * Insurance companies licensed to write auto insurance policies in the state. 15