Method Statement January 2018 Service Works

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Dcument Title Methd Statement January 2018 Service Wrks Custmer / Site Details TBC = Brief Descriptin f Wrk Maintenance, Fault Investigatin & General Repairs t Refrigeratin, Air Cnditining & Ventilatin Equipment. P&R Jb Reference / Nº TBC = Intrductin. This dcument is intended t prvide an utline t the wrk scpe and details f the verall methd fr the wrks, it will be issued t clients upn request and held by the P&R cntract manager and cmpetent persns. It is nt intended t be a step by step instructin manual, as the wrk will be carried ut by cmpetent and experienced persns wh are able t adapt their wrking practices t varius site cnditins and situatins via ur safe system f wrk and dynamic risk assessment. Dcument Index. 1. Descriptin f Wrk. 2. Site Specific Infrmatin / Wrk Prcedures. 3. P&R Cntacts. 4. Risk Assessment and Hazards Identificatin Prcesses. 5. General Safety Cnsideratins. 6. Cmmn Practice / Standard Prcedures. 7. Assciated Dcuments, Drawings. 8. Jb Specific Details 1. Descriptin f Wrk. In mst instances the wrk scpe will be site defined and nt fully determined until the service engineer/s have attended site, spken t the site cntact and carried ut an initial pint f wrk assessment. This dcument cvers standard service and maintenance activities n a wide range f refrigeratin, air cnditining and ventilatin equipment in mst cmmercial and light industrial applicatins. If nce the initial engineers survey identifies extrardinary circumstances that require additinal cnsideratin in terms f Health, Safety r Envirnmental prtectin this shuld be referred t the relevant P&R service / branch manager befre prceeding with the wrks. 2. Site Specific Infrmatin / Wrk Prcedures. 2.1. The P&R engineer/s will reprt t the site cntact / site security upn arrival at the site. As required the necessary sign in / sign ut prcedures used by the site will be fllwed. Nte: On sme smaller sites this may nt be a frmal requirement. 2.2. The client may require persns wrking n site t have undertaken a site inductin prir t starting any wrks. The need fr this will either be pre-determined r advised t the engineer when first attending site. 2.3. The site als may perate a Permit t Wrk system fr varius wrk activities. The need fr this will either be pre-determined r advised t the P&R engineer when first attending site by the custmer. In this instance the P&R cmpetent persn will agree the permit requirements with the site cntact fr the anticipated wrk scpe t ensure full cmpliance with the clients HSE system. The cmpetent persn will be respnsible fr ensuring the necessary Permits t Wrk are in place befre wrk starts and crrectly signed ff and cmpleted fllwing the cmpletin f the wrks r at the end f the wrk shift. 2.4. If the site des nt have in place its wn site inductin prcess and r a permit t wrk system, Pitkin & Ruddck s standard Safe Systems f Wrk will frm the basis f ur site peratins. This will prvide the required level f HSE management and peratinal structure fr this type f wrk. Nte; Under n circumstances must these systems be ignred at the request f a custmer as they are designed t prtect ur staff and thers in the wrk area. January 2018 Page 1 f 8

Dcument Title Methd Statement January 2018 Service Wrks Custmer / Site Details TBC = Brief Descriptin f Wrk Maintenance, Fault Investigatin & General Repairs t Refrigeratin, Air Cnditining & Ventilatin Equipment. P&R Jb Reference / Nº TBC = 3. P&R Cntacts. Pitkin & Ruddck, Lwestft Service Department 01502 563629 Pitkin & Ruddck, Ipswich Service Department 01473 740500 Pitkin & Ruddck, Bury St Edmunds Service Department 01284 767579 Three Cunties Refrigeratin Service Department 01284 767579 4. Risk Assessment and Hazards Identificatin Prcesses. 4.1 Risk Assessments. In nrmal service and maintenance situatins, a standard P&R Pint f Wrk Safety Assessment will be cmpleted by the cmpetent persn prir t starting any wrk. The Pint f Wrk Safety Assessment takes the frm f a checklist, which requires cmpletin; it leads the engineer via the STAR principle (Stp, Think, Act & Review) t cnsider varius aspects f the wrk t be carried ut including; Dcumentatin / permit requirements. Plant identificatin. PPE requirements. Hazard identificatin. Applicatin f relevant task based risk assessments. Fr any task a number f the standard Task Based Risk Assessments prduced by Pitkin & Ruddck will apply t the anticipated wrk scpe. These are listed belw and will be highlighted via the Pint f Wrk Safety Assessment. If during the curse f the wrk the scpe changes ther task based assessments may als need t be applied. All P&R engineers are issued with a HSE flder, which cntains a full set f task based risk assessments and they are aware f the cntrl measures required t carry ut the tasks in a safe manner. In additin t these recrded dcuments, dynamic risk assessment is carried ut by the engineering teams wh are experienced and cmpetent in the varius tasks being undertaken. Task Based Risk Assessment Title Yes N PRHS RA01 - Use f Refrigerant Gases / Liquids PRHS RA02 - Use f Ammnia Refrigerant / Wrking n Ammnia Systems. PRHS RA03 - Pressure Testing Refrigeratin Systems. PRHS RA04 - Electrical Testing Refrigeratin Systems. PRHS RA05 - Strage / Use f Bttled Gases. PRHS RA06 - Brazing / Silver Sldering / Burning. PRHS RA07 - Prtable Scafflding (Zip Up Type). PRHS RA08 - Manual Lifting / Rigging. PRHS RA09 - Use f Ladders / Steps. PRHS RA10 - Use f Electric Jigsaw. PRHS RA11 - Use f Electric Hand Grinder. PRHS RA12 - Drilling with Electric Drill. PRHS RA13 - Arc Welding. PRHS RA14 - Wrking at Height / On Rfs. PRHS RA15 - Use f Mechanical Lifting Equipment. PRHS RA16 - Vehicle Safety in the Wrk Place. PRHS RA17 - Use f Electric Chp Saw. PRHS RA19 - Wrk in Cnfined Spaces. PRHS RA20 - Use f Mbile Elevated Wrk Platfrms. PRHS RA22 - Use f Standard Cleaning Chemicals & Oils. Upn request cpies f the task based Risk Assessments can als be issued t the client fr infrmatin prir t r during the wrk. January 2018 Page 2 f 8

Dcument Title Methd Statement January 2018 Service Wrks Custmer / Site Details TBC = Brief Descriptin f Wrk Maintenance, Fault Investigatin & General Repairs t Refrigeratin, Air Cnditining & Ventilatin Equipment. P&R Jb Reference / Nº TBC = If a specific hazard utside the scpe f nrmal cnditins r engineers experience is identified during the wrks, the activities shuld nt prceed until further cnsideratin f crrect cntrl measures is carried ut. In sme circumstances a further hazard specific risk assessment may need t be carried ut, agreed and recrded fr this activity by the cmpetent persn r P&R cntract manager in cnjunctin with the site representatives technical staff. 4.2 Site Access fr P&R Vehicles. Cmpetent persn t liaise with site representative t lcate suitable lcatins fr unlading, lading and parking. If required a vehicle permit shuld be btained and left visible at all times whilst vehicles are n site. 4.3 Asbests. Where the fabric f the building may be disturbed r there is a requirement t enter ptentially dusty areas, the P&R engineer/s will ask the site cntact if they have knwledge f any asbests being present, the site asbests register may als be cnsulted. If n Asbests has been specifically identified in the wrk area the wrk can prceed, hwever peratives shuld maintain a high level f awareness whilst wrking with the building fabric. If Asbests is identified as being present r there is in any dubt regarding substances present the engineer shuld stp wrk and nt prceed further until cnsultatin with P&R cntract manager has taken place. 4.4 Site Operated & Third Party Vehicles. Operatives shuld wear Hi Visibility vests r jackets when in areas subject t traffic mvement and use prtectin barriers where practical t separate themselves / wrk platfrms frm any vehicles mving arund the site. Be aware vehicles are respnsible fr a number f wrkplace deaths and majr injuries each year. 4.5 Wrking at Height. With nearly all service and maintenance activities sme wrking at height is likely t be needed. Suitable staging, steps and prtectin measures are t be used dependant upn the amunt and type f wrk t be carried ut. Prir t every wrk at height task, a dynamic assessment shuld be made t determine which access methd best suits the site cnditins and the particular wrk task. Where a safe methd f access is unable t be determined and implemented the wrk shuld nt prceed and the cntract manager infrmed. 4.6 Manual Handling. Mst wrk scpes will require a reasnable amunt f manual handling, these activities include lifting tls and equipment and the remval / replacement f equipment cvers. Operatives must carefully cnsider the specific methd t be used with each manual handling activity and implement a safe system f lifting fr each ne. Again if in dubt d nt prceed and refer t the cntract manager fr guidance / instructin. 4.7 Gd Huse Keeping. Gd huse keeping prcedures are essential t ensure the site is kept in a tidy cnditin. Rubbish is t be tidied / remved regularly t ensure fire and trip hazards are minimised. Fire / emergency exits must be kept clear at all times. At the end f each shift the wrk area is t be inspected and left in a clean, tidy and safe state. 4.8 Others in The Wrk Area. Other trades persns, custmers staff r members f the public may be present in r clse t the wrk area, their actins may endanger peratives r peratives actins may endanger thers, due cnsideratin f these factrs must be taken at every stage f the wrk and reasnable steps taken t avid any incident. The crrect use f separatin, signage, supervisin and c-peratin shuld be made t eliminate r minimise such risk. January 2018 Page 3 f 8

Dcument Title Methd Statement January 2018 Service Wrks Custmer / Site Details TBC = Brief Descriptin f Wrk Maintenance, Fault Investigatin & General Repairs t Refrigeratin, Air Cnditining & Ventilatin Equipment. P&R Jb Reference / Nº TBC = 5. General Safety Cnsideratins. The actual wrking methd must fully cnsider the individual requirements f the site, these culd include but nt be limited t the fllwing: Sme areas within the site may be invlved in fd prductin, preparatin r strage. Hazardus materials such as chemicals and r industrial prcesses may be present. The wrk will take place in an envirnment where ther peple, pssibly unfamiliar with the ptential hazards assciated with the maintenance / repair wrks, may be present. The equipment manufacturers recmmended maintenance, installatin and test prcedures. Industry best practices and standards: BS EN 378 2008 and B&ES Assciatin guidelines. All wrk shall be carried ut in accrdance with the relevant Pitkin & Ruddck HSE and industry gd practice dcumentatin. The wrk scpe cvered by this methd statement may invlve but nt be limited t the fllwing; Planned maintenance f refrigeratin, air cnditining and ventilatin equipment including the use f standard cleaning chemicals and materials. Initial fault finding where equipment is nt perfrming crrectly, due t the nature f this wrk sme live testing may be required. Safe islatin f equipment that is faulty r under repair. Replacement f faulty cmpnents. Brazing / silver sldering refrigerant pipe systems, including Nitrgen purging. Pressure testing and evacuatin f refrigerant pressure systems. Refrigerant charging. Re-cmmissining and perfrmance testing plant and equipment. Pitkin & Ruddck Ltd cmpany safety prcedures t be cmplied with at all times. (Cpy f Cmpany HSE Plicy Manual is available at all P&R ffices fr client inspectin). All persns invlved in the wrk shall be fully trained and cmpetent in relatin t the tasks they are required t undertake, n persn will be required t carry ut any tasks that they feel unhappy abut ding in relatin t health and safety. Pitkin & Ruddck prmte and perate a culture where any emplyee can discuss cncerns they have with senir management at any time. The senir management are fully cmmitted t perating ur business t the highest standards bth in terms f HSE and quality. All persns shall, prir t cmmencing any wrk cvered by this methd statement, read this methd statement and any relevant task based risk assessments, be aware f their cntent, instructins and what actins t take in the event f dubt r uncertainty regarding the Health & Safety f themselves and thers r impact f ur activities n the Envirnment. All members f the wrking party shall be made aware f the ptential hazards f the wrking area. This, dependant n lcatin, may require a site inductin t be carried ut (see sectin 2 abve). Where scafflding / platfrms / ladders are used these shall be erected by cmpetent persns, in accrdance with the manufacturers instructins and checked prir t each use. Lw-level wrk platfrms shuld be used in preference t ladders and steps wherever pssible. A frame steps shuld nly be used fr shrt-term access, wherever pssible wrk platfrms shuld be emplyed. Refer t task based risk assessments PRHS RA09 and RA07 All electrical tls, access equipment and brazing equipment will be subject t regular test and inspectin t ensure these are maintained in gd cnditin. Recrds f test and inspectin will be held by P&R and labels indicating test dates and future test requirements will be fixed t the relevant equipment. Check these are in date befre each use. January 2018 Page 4 f 8

Dcument Title Methd Statement January 2018 Service Wrks Custmer / Site Details TBC = Brief Descriptin f Wrk Maintenance, Fault Investigatin & General Repairs t Refrigeratin, Air Cnditining & Ventilatin Equipment. P&R Jb Reference / Nº TBC = Where lifting peratins are t be carried ut manually, due care is t be taken. Refer t task based risk assessment PRHS RA08 Any ptential hazards relating t accidental drpping during lifting r lcating equipment will need t be cnsidered, as required by circumstances adequate prtectin may need t be prvided befre lifts cmmence. The wrk scpe ften includes activities classed as ht wrk, in these instances a site-specific Ht Wrk permit may be required, this will list precautins and fire extinguisher requirements, in the event such a system is nt perated by the site, as a minimum P&R ht wrk requirements must be adpted. Refer t task based risk assessments PRHS RA05 and RA06 PLEASE MAKE SURE A REASONABLE AMOUNT OF TIME IS SPENT BEFORE STARTING EACH SHIFT TO CONSIDER ALL THE HEALTH, SAFETY AND ENVIRONMENTAL ASPECTS OF THE WORK TO BE CARRIED OUT. IF IN ANY DOUBT PLEASE ASK THE MANAGER RESPONSIBLE. January 2018 Page 5 f 8

Dcument Title Methd Statement January 2018 Service Wrks Custmer / Site Details TBC = Brief Descriptin f Wrk Maintenance, Fault Investigatin & General Repairs t Refrigeratin, Air Cnditining & Ventilatin Equipment. P&R Jb Reference / Nº TBC = 6. Cmmn Practice / Standard Prcedures. 6.1 Materials / Substances. A C..S.H.H Assessment and Material Safety Data Sheets (MSDS) fr the substances cmmnly used by P&R in the curse f wrks including refrigerants, industrial gases, ils and cleaning chemicals are kept in the engineers Health, Safety & Envirnmental flders, a further cpy is maintained in each f the P&R service ffices. P&R engineering staff are experienced and cmpetent in the use and cntrl f these substances. 6.2 PPE. Persnal prtective equipment (PPE) is supplied t all P&R persnnel. Suitable PPE shall be wrn dependent n the task being perfrmed and any identified site specific requirements, if in dubt P&R engineers will refer t task based risk assessments and individual site safety rules t ensure the crrect level f PPE is applied t the wrk being carried ut / lcatin. PPE used during the nrmal curse f ur wrk includes but is nt limited t the fllwing; Head prtectin; hard hats and bump caps. Eye prtectin; safety glasses, gggles r face shields. Ear prtectin; ear plugs r ear defenders. Glves; type depending n task / envirnment. Safety ftwear. Respiratrs. Our preferred ptin is pwered respiratrs due t face fit issues. Hi Vis clthing; cats r vests. General wrk wear, cveralls and thermal prtectin including knee and elbw prtectin. Hygienic prtectin; dispsable cveralls, hairnets, glves and beard snds. (These are nrmally site specific and therefre supplied by site) 6.3 Fire Detectin System. Cmpetent persn t investigate with the site representative t determine if a fire detectin system is used in the areas wrk is being undertaken. If this is the case then the ptential impact f the wrks upn the system shuld be investigated. Fire detectin systems f different types are used, sme can be set ff by mvement r dust as well as heat / flame / light s ensure these are all investigated prir t starting wrk t avid false alarms and the impact these have n prductin and emergency services call uts. If a fire detectin system requires islatin fr any reasn t carry ut specific wrks it must be reinstated as sn as the wrk is cmplete t ensure nging prtectin. This shuld be included in any Permit t Wrk descriptins. 6.4 Site Access. P&R cmpetent persn t determine access rutes fr persnnel and equipment, where permissin is required this is t be btained. Any special access prcedures t be listed and the wrking party infrmed. This may require liaisn with the site representative r site security persnnel. 6.5 Safe Wrking Order. The P&R cmpetent persn (engineer) will assess the verall service r maintenance task t determine the crrect and safe rder f wrks. The identified activities will then be carried ut using the relevant cntrl measures stated in the risk assessments fr each task. If during the curse f the wrks additinal hazards r further scpe is identified these will be reviewed and if necessary mdificatins made t the Pint f Wrk Safety Assessment t ensure the revised scpe is fully cvered. If at any time there is any questin that a safe wrking envirnment cannt be maintained, then the wrk shuld be stpped in a cntrlled manner and guidance sught frm the P&R line manager and r site representative. 6.6 Ht Wrks. Where ht wrks are included in the wrk scpe, P&R Ht Wrk restrictins, relevant risk assessments and any custmer specific requirements must be strictly adhered t at all times. January 2018 Page 6 f 8

Dcument Title Methd Statement January 2018 Service Wrks Custmer / Site Details TBC = Brief Descriptin f Wrk Maintenance, Fault Investigatin & General Repairs t Refrigeratin, Air Cnditining & Ventilatin Equipment. P&R Jb Reference / Nº TBC = Be aware ht wrk is likely t be an activity that requires a Permit t Wrk n mst large sites, investigate this requirement fully befre prceeding. 6.7 Safe Islatins (Electrical). Where there is the need t wrk n the electrical circuits f RAC systems safe wrking practice shuld be adpted, this includes islatins f circuits and machinery where pssible t avid inadvertent cntact with electrical supplies. Lck ff methds and signage shuld be used fr safe islatin f such circuits, sme sites may have their wn prcedures fr these activities, if s these must be fllwed, if nt ur wn lcks and signage shuld be used. If live wrking is required this must be carried ut by cmpetent persns in a cntrlled manner, fllwing the relevant risk assessments fr this activity. 6.8 Safe Islatins (Other Systems). Where ther systems such as pressurised refrigerant r water systems require islatin, these must be carried ut in a manner t suit the system design, i.e. nt trapping liquid refrigerant between valves and the apprpriate signage psted and valves lcked as required by task. All relevant persns shuld be made aware f the islatin and the impacts assciated with it. This activity may, depending upn the site, need t be identified n the general permit t wrk r an activity specific permit, this shuld be discussed with the custmers representative t ensure cmpliance. 6.9 Restricting Access. Wherever pssible access t wrk areas where repair and maintenance activities require cvers t be remved r drs pened shuld be restricted t repair, test r witness persnnel nly, due the ptentially hazardus nature f the equipment i.e. electrical supplies, pressurised systems and mving machinery. The methd f restrictin will need t cnsider the specific wrk site hwever the use f physical barriers and signage may be required r arranging wrk t be carried ut at a time where there are n ther persns needed t be present such as after r befre nrmal wrking hurs. 6.10 Mving Machinery / Guards. Much f the RAC equipment cvered by this statement has sme frm f mving parts that are nrmally guarded t prtect persns frm cming int cntact with the mving machinery. Where guards are t be remved fr inspectin, service and maintenance activities suitable precautins are t be taken t ensure equipment des nt start withut warning and cause harm t persns, animals r equipment. Restricted access, safe islatins and warning signs shall be used as applicable t the situatin. 6.12 Dcumentatin Cmpletin. Upn cmpletin f the task r each wrking shift any relevant wrk permits, safety dcumentatin, maintenance reprt sheets and P&R wrk reprts shuld be cmpleted as required by site systems and r P&R safe systems f wrk. If required by refrigerant type and charge vlume (equivalent CO2 charge weight) then an F Gas lg sheet shuld be cmpleted r created and handed t the site representative fr relevant service and inspectin activities fr each refrigeratin system (circuit). 6.12 Cmpletin / Hand Back. The site representative and r site security shuld be made aware f the status f the wrk and the equipment cnditin befre leaving the site. At the earliest reasnable pprtunity the P&R service manager / administratr shuld als be made aware f the jb status and advised if any further cmmunicatin with the custmer representative is required, this wuld be in instances such as the wrk is incmplete r further wrks are required t be authrised. 6.13 Accidents r Incidents. In the event f an accident r incident during the curse f the wrks, fllwing any immediate actins f seeking assistance, first aid r making the area safe, the accident / incident shuld be reprted t January 2018 Page 7 f 8

Dcument Title Methd Statement January 2018 Service Wrks Custmer / Site Details TBC = Brief Descriptin f Wrk Maintenance, Fault Investigatin & General Repairs t Refrigeratin, Air Cnditining & Ventilatin Equipment. P&R Jb Reference / Nº TBC = the site representative at the earliest pprtunity, it shuld als be reprted t the relevant P&R line manager. Bth site and P&R prcedures such as accident bk cmpletin and accident / incident investigatin shuld be carried ut at the earliest pprtunity. 7. Assciated Dcuments and Drawings. Reference Dcuments Pitkin & Ruddck Pint f Wrk Safety Assessment & Wrk Reprt Pitkin & Ruddck Engineers Heath, Safety & Envirnmental Flder (Held by all engineering staff) This dcument includes; Task Based Risk Assessments. C.O.S.H.H. Assessment and Material Safety Data Sheets fr Cmmnly Used Substances. Safe Systems f Wrk - Descriptins Islatin Details Equipment Test & Inspectin Regimes Ht Wrk Prcedures Pressure Test Prcedures Varius Tl Bx Talks F-Gas Requirements P&R Cmpany HSE Plicy Manual (Held at all P&R ffices) Client Permit t Wrk (Where Applicable / Site Specific Dcument) Client Site Rules & Regulatins fr Cntractrs (Where Applicable / Site Specific Dcument) 8. Jb Specific Details. P&R Cmpetent Persn; Emergency Cntact Number; Other P&R Engineers; Site Representative; Emergency Cntact Number; January 2018 Page 8 f 8