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One Direct Maintenance td Persons at (Groups) Assessor Appointment Tel. No. Description of Task or Activity A One Direct employees Mark Bloxidge H&S Manager 0208 821 5197 One Direct staff driving their own vehicle B Contractors/Sub contractors 07900 160656 for business purposes C Tenants D Members of the public Work Type Review Date Routine July 2019 Severity Probability evel Existing evel Additional Required evel added 1) Competency of driver and maintenance of vehicle A,B,C,D Cr O H 1) All One Direct staff who use their own vehicles for business use must register their details on the OHG expenses system and wait for approval prior to using their vehicle, these include valid driving licence, insurance details including business use, MOT certification and road tax validity 2) Employees are required to disclose any information that may affect their ability to operate a vehicle safely M 1) Details should be updated when required, if any approved documentation is invalid or revoked then the vehicle must not be used for business use T = Tolerable, = ow, M = Medium, H = High, N = Intolerable Page 1

One Direct Maintenance td Severity Probability evel Existing evel Additional Required evel added 3) Drivers are required to operate the vehicle in line the Highway Code, The Road Traffic Act 1991 and other associated legislation 4) Mobile technology to be used in line manufactures information and in a way that does not distract the driver from operating the vehicle safely 5) All vehicles should be maintained in roadworthy condition 2) oading & unloading Vehicle stability, musculoskeletal injury A S O M 1) Manual handling should be carried out by competent persons 2) All tools, equipment and materials should be properly secured in the storage section of the vehicle 1) Please refer to One Direct manual handling risk assessments and guidance notes 3) The loading of the vehicle should not exceed the permit SW T = Tolerable, = ow, M = Medium, H = High, N = Intolerable Page 2

One Direct Maintenance td Severity Probability evel Existing evel Additional Required evel added 3) Violence and aggression Injury to driver A,B,C,D M O 1) Vehicles should be driven in a safe and courteous manner at all times in line the Highway Code 2) Drivers should avoid getting into verbal or physical conflict other road users 1) The driver should report any incidents to the One Direct H&S Team for recording on the Corporate H&S Management System 4) Road Traffic Accident (RTA) A,B,C,D Cr H H 1) In the event of an RTA the driver should exit the vehicle if able to do so and make their way to the nearest place of safety away from moving traffic 2) If required the driver should contact the emergency services for assistance M 1) Following an accident the driver should report the incident to the One Direct H&S Team for recording on the Corporate H&S Management System 5) Breakdown A M O 1) In the event of a breakdown the driver should exit the vehicle and make their way to the nearest place of safety and call for assistance T = Tolerable, = ow, M = Medium, H = High, N = Intolerable Page 3

One Direct Maintenance td Severity Probability evel Existing evel Additional Required evel added 6) Security & theft A M O 1) Drivers should ensure that the vehicle is left locked at all times and that the keys are never left in the ignition while unattended 2) Valuables should be kept out of site and all tools equipment should be stored in the rear storage area or boot 7) one Working A S O M 1) Drivers are equipped mobile phones 1) See One Direct one working risk assessment and policy 2) All appointments should be diarised and shared colleagues 2) one worker devices are supplied where identified as appropriate 8) Fatigue and tiredness A M O 1) Statutory minimum breaks and rest periods must be taken when required 2) Driver should report any issues that may affect their ability to operate the vehicle safely 3) Drivers should remain well hydrated throughout the day T = Tolerable, = ow, M = Medium, H = High, N = Intolerable Page 4

One Direct Maintenance td Severity Probability evel Existing evel Additional Required evel added 9) Adverse weather conditions A,B,C,D S O M 1) Drivers should modify their driving to suit the conditions M 1) In exceptionally bad conditions drivers should pull off the road or as far to the side as possible. They should not continue their journey until it is safe to do so 10) Drugs, Alcohol Trips on trailing cables or materials, Falls from height A Cr O H 1) No driver should attempt to operate a vehicle if they are, or suspect that they may be under the influence of drugs or alcohol 1) All incidences relating to drugs or alcohol should be reported to their supervisor or manager T = Tolerable, = ow, M = Medium, H = High, N = Intolerable Page 5

One Direct Maintenance td Personal Protective Equipment required (PPE): Icon Glossary HARD HAT HAND PROTECTION SAFETY VISOR HIGH VIZ SAFETY FOOTWEAR DUST MASK EYE PROTECTION EAR PROTECTION Protective Clothing T = Tolerable, = ow, M = Medium, H = High, N = Intolerable Page 6

One Direct Maintenance td Contingency Plan Item No Occurrence Contingency/Action 1 Unauthorised entry to working area. Violence and aggression / public access to restricted work area 2 Electricity failure / flood / pipe leak / striking cable / pipework ighting failure / water in premises / electrocution 1) Aggressive behaviour / damage to access equipment 1) Work would cease. Unauthorised visitors asked to leave One Direct supervisor informed. Emergency services called if required. 2) one working procedure in place. 1) Severance of services / lighting failure. 1) Work would cease and client would be informed by One Direct Supervisor so remedial work can be carried out in order for the work to re-start. 3 Poor communication / lack of contact between direct labour and subcontractors Poor standards / work being carried out in an inappropriate manner 1) Poor standard of work / low customer satisfaction / violent and aggressive behaviour from customer 1) One Direct supervisor to keep all parties informed of work procedures and standards, H&S inspections to take place. 4 Disturbance of asbestos containing materials Exposure to asbestos related illness 1) ack of appropriate asbestos information supplied for the property / task 2) Failure to comply asbestos procedures 1) Implement emergency asbestos procedure. T = Tolerable, = ow, M = Medium, H = High, N = Intolerable Page 7