Program Review. Computer Business Applications. Prepared By GWC Office of Institutional Effectiveness

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2015-16 Program Review Prepared By GWC Office of Institutional Effectiveness

2015-16 Program Review NOTES AND DEFINITIONS... 3 SUMMARY DASHBOARD... 4 STUDENT DEMOGRAPHICS... 6 UNDUPLICATED HEADCOUNT AND DISTRIBUTION BY ETHNICITY... 6 UNDUPLICATED HEADCOUNT AND DISTRIBUTION BY GENDER... 7 UNDUPLICATED HEADCOUNT AND DISTRIBUTION BY AGE GROUP... 8 UNDUPLICATED HEADCOUNT AND DISTRIBUTION BY ECONOMICALLY DISADVANTAGED STATUS... 9 UNDUPLICATED HEADCOUNT AND DISTRIBUTION BY DISABILITY STATUS...10 UNDUPLICATED HEADCOUNT AND DISTRIBUTION BY VETERAN STATUS...11 UNDUPLICATED HEADCOUNT AND DISTRIBUTION BY FOSTER YOUTH STATUS...12 ENROLLMENT AND FILL RATE... 13 RETENTION AND SUCCESS... 15 OVERALL RETENTION AND SUCCESS BY TERM...15 OVERALL RETENTION AND SUCCESS BY ACADEMIC YEAR...17 RETENTION AND SUCCESS BY SESSION TYPE...18 RETENTION AND SUCCESS BY ETHNICITY...20 RETENTION AND SUCCESS BY GENDER...23 RETENTION AND SUCCESS OF SPECIAL POPULATION GROUPS...25 FULL TIME AND PART TIME FACULTY DISTRIBUTION... 26 CERTIFICATES AND DEGREES AWARDED... 28

Notes and Definitions The following data tables and charts have been provided to each department at Golden West College in order to assist them in completing a comprehensive review of each of their programs. Program Review is the primary mechanism by which Golden West College identifies the objectives and resources needed to fulfill our educational mission. It is also an opportunity for each department to document its plans for improving student success and sharing that information with the college community. Each department is asked to review all of its programs (instructional and non instructional) on the same three year cycle. It is important for all departments to participate in the Program Review process, since programs that do not complete a review are not eligible to receive additional funding for one time requests, classified positions, faculty positions, or facilities requests. Enrollment refers to the count of students enrolled in courses in the specified discipline each term or academic year. If a student enrolls in multiple courses in a discipline, they will be counted more than once. o Note: In some cases, enrollment counts differ slightly across the tables included in this report. These minor discrepancies occur, because different data sets are needed for different parts of the report. These unique data sets often contain some small discrepancies. However, the larger trends over the multi year period being reviewed are consistent across the data sets used. Unduplicated headcount refers to the unduplicated count of students enrolled in courses in a given discipline in the specified semester or academic year. It differs from the enrollment count, since students will only be counted once in the unduplicated headcount, even if they enroll in multiple courses in a given discipline. o Note: The unduplicated headcounts included in this report are unduplicated for each academic year by discipline. Counts across disciplines or for the entire college are duplicated. refers to the percentage of students who enrolled in a course in a specified discipline who did not withdraw and received a valid grade. refers to the percentage of students who enrolled in a course in a specified discipline and received a passing or satisfactory grade (defined as grades of A, B, C, P, IA, IB, IC, or IPP). o Note: and success rates are calculated using the duplicated enrollment count of students, since many students enroll in more than one course in a discipline in a given semester.

Total Enrolled % of Total Enrolled PROGRAM REVIEW SUMMARY DASHBOARD 2015-16 Gaps in Rates by Student Ethnicity, 2014-2015 Academic Year Rate Avg. Rate Rate Gap (Compared to Avg.) ful Completions Lost Am. Indian/Alaska Native -- -- -- 43.4% -- -- Asian 200 33.2% 56.0% 43.4% 12.6% -- Black or African American 55 9.1% 14.5% 43.4% -28.8% 16 Hispanic 137 22.8% 32.1% 43.4% -11.2% 16 Nat. Hawaiian / Pac. Islander -- -- -- 43.4% -- -- Two or More 22 3.7% 40.9% 43.4% -2.4% 1 Unknown -- -- -- 43.4% -- -- White 175 29.1% 46.9% 43.4% 3.5% -- Total 602 Note: For those disciplines that have labs, enrollment data do not include dependent lab sections. In cases where the total enrollment for a particular ethnic group is 10 or less, data have been excluded from the analysis in order to protect individuals' privacy. Column1 Enrollment Total Enrollment Enrollment/Section Average Fill Rate Overall and Three-Year Trend Rates by Student Ethnicity Am. Indian/Alaska Native -- Asian Black or African American Hispanic/Latino Nat. Hawaiian / Pac. Islander -- White Two or More Races -- Unknown -- Rates by Gender Female Male Column1 Enrollment Total Enrollment Enrollment/Section Average Fill Rate Overall and Three-Year Trend Rates by Student Ethnicity Am. Indian/Alaska Native -- Asian Black or African American Hispanic/Latino Nat. Hawaiian / Pac. Islander -- White Two or More Races -- Unknown -- Rates by Gender Female Male Three-Year Trend Summary FALL Awards Certificates Awarded Degrees Awarded SPRING Three-Year Trend Page 4 of 28

PROGRAM REVIEW SUMMARY DASHBOARD 2015-16 Enrollment, Sections, and Fill Rate Certificates and Degrees Awarded Unduplicated Headcount and Distribution by Student Ethnicity 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 2014-2015 N % of Total N % of Total N % of Total N % of Total N % of Total N % of Total Am. Indian/Alaska Native 3 0.4% 7 0.9% 3 0.5% 2 0.4% -- 0.0% -- 0.0% Asian 286 36.1% 239 30.7% 241 36.3% 205 41.2% 161 35.6% 130 31.6% Black or African American 26 3.3% 34 4.4% 25 3.8% 21 4.2% 23 5.1% 32 7.8% Hispanic/Latino 126 15.9% 177 22.8% 134 20.2% 100 20.1% 111 24.6% 99 24.1% Nat. Hawaiian / Pac. Islander 8 1.0% 4 0.5% 5 0.8% 1 0.2% 3 0.7% 2 0.5% Two or More Races 25 3.2% 27 3.5% 27 4.1% 15 3.0% 15 3.3% 16 3.9% Unknown 30 3.8% 10 1.3% 27 4.1% 19 3.8% 8 1.8% 6 1.5% White 288 36.4% 280 36.0% 202 30.4% 135 27.1% 131 29.0% 126 30.7% Total 792 100.0% 778 100.0% 664 100.0% 498 100.0% 452 100.0% 411 100.0% Note: Data are unduplicated for each academic year by discipline. Data across multiple disciplines or for the entire college are duplicated. Page 5 of 28

PROGRAM REVIEW UNDUPLICATED HEADCOUNT BY ETHNICITY Computer Business Application Distribution of Student Headcount by Ethnicity Unduplicated Headcount and Distribution by Student Ethnicity N % of Total N % of Total N % of Total N % of Total N % of Total N % of Total Am. Indian/Alaska Native 3 0.4% 7 0.9% 3 0.5% 2 0.4% 0.0% 0.0% Asian 286 36.1% 239 30.7% 241 36.3% 205 41.2% 161 35.6% 130 31.6% Black or African American 26 3.3% 34 4.4% 25 3.8% 21 4.2% 23 5.1% 32 7.8% Hispanic/Latino 126 15.9% 177 22.8% 134 20.2% 100 20.1% 111 24.6% 99 24.1% Nat. Hawaiian / Pac. Islander 8 1.0% 4 0.5% 5 0.8% 1 0.2% 3 0.7% 2 0.5% Two or More Races 25 3.2% 27 3.5% 27 4.1% 15 3.0% 15 3.3% 16 3.9% Unknown 30 3.8% 10 1.3% 27 4.1% 19 3.8% 8 1.8% 6 1.5% White 288 36.4% 280 36.0% 202 30.4% 135 27.1% 131 29.0% 126 30.7% Total 792 100.0% 778 100.0% 664 100.0% 498 100.0% 452 100.0% 411 100.0% Page 6 of 28

PROGRAM REVIEW UNDUPLICATED HEADCOUNT BY GENDER Computer Business Application Distribution of Student Headcount by Gender Unduplicated Headcount and Distribution by Student Gender N % of Total N % of Total N % of Total N % of Total N % of Total N % of Total Female 484 61.8% 454 59.1% 414 62.6% 288 58.3% 275 61.2% 254 62.1% Male 299 38.2% 314 40.9% 247 37.4% 206 41.7% 174 38.8% 155 37.9% Total 783 100.0% 768 100.0% 661 100.0% 494 100.0% 449 100.0% 409 100.0% Note: Observations without a gender indicated were excluded from the analysis. Page 7 of 28

PROGRAM REVIEW UNDUPLICATED HEADCOUNT BY AGE GROUP Distribution of Student Headcount by y Age g Group p 100.0% 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 9.2% 8.5% 8.0% 11.0% 9.3% 9.0% 11.1% 11.1% 9.7% 8.3% 14.3% 9.4% 6.3% 5.4% 6.0% 7.6% 5.8% 6.9% 8.7% 6.3% 9.2% 8.0% 9.2% 8.0% 15.3% 16.6% 12.7% 18.8% 18.7% 14.1% 50 or older 40 to 49 35 to 39 30 to 34 25 to 29 20 to 24 19 or less 30.0% 34.0% 35.1% 38.4% 36.7% 39.2% 35.5% 20.0% 10.0% 0.0% 16.2% 13.5% 15.1% 11.7% 12.9% 9.1% Unduplicated Headcount and Distribution by Student Age Group N % of Total N % of Total N % of Total N % of Total N % of Total N % of Total 19 or less 107 13.5% 126 16.2% 78 11.7% 75 15.1% 41 9.1% 53 12.9% 20 to 24 269 34.0% 273 35.1% 255 38.4% 183 36.7% 177 39.2% 146 35.5% 25 to 29 112 14.1% 119 15.3% 110 16.6% 63 12.7% 85 18.8% 77 18.7% 30 to 34 63 8.0% 49 6.3% 58 8.7% 46 9.2% 36 8.0% 38 9.2% 35 to 39 55 6.9% 59 7.6% 36 5.4% 29 5.8% 27 6.0% 26 6.3% 40 to 49 113 14.3% 86 11.1% 74 11.1% 47 9.4% 44 9.7% 34 8.3% 50 or older 73 9.2% 66 8.5% 53 8.0% 55 11.0% 42 9.3% 37 9.0% Total 792 100.0% 778 100.0% 664 100.0% 498 100.0% 452 100.0% 411 100.0% Page 8 of 28

PROGRAM REVIEW UNDUPLICATED HEADCOUNT BY ECONOMICALLY DISADVANTAGED STATUS Computer Business Application Distribution of Student Headcount by Economically Disadvantaged Status Unduplicated Headcount and Distribution by Economically Disadvantaged Status N % of Total N % of Total N % of Total N % of Total N % of Total N % of Total Not Economically Disadvantaged 429 54.2% 380 48.8% 262 39.5% 166 33.3% 149 33.0% 103 25.1% Economically Disadvantaged 363 45.8% 398 51.2% 402 60.5% 332 66.7% 303 67.0% 308 74.9% Total 792 100.0% 778 100.0% 664 100.0% 498 100.0% 452 100.0% 411 100.0% Page 9 of 28

PROGRAM REVIEW UNDUPLICATED HEADCOUNT BY DISABILITY STATUS Distribution of Student Headcount by Disability Status Unduplicated Headcount and Distribution by Student Disability Status N % of Total N % of Total N % of Total N % of Total N % of Total N % of Total No Disability 754 95.8% 676 95.1% 549 92.6% 429 92.1% 394 92.1% 373 92.1% Disability 33 4.2% 35 4.9% 44 7.4% 37 7.9% 34 7.9% 32 7.9% Total 787 100.0% 711 100.0% 593 100.0% 466 100.0% 428 100.0% 405 100.0% Page 10 of 28

PROGRAM REVIEW UNDUPLICATED HEADCOUNT BY VETERAN STATUS Distribution of Student Headcount by Veteran Status 2014 2015 1.0% 99.0% 2013 2014 1.4% 98.6% 2012 2013 1.9% 98.1% 2011 2012 3.2% 96.8% Veteran Not Veteran 2010 2011 1.8% 98.2% 2009 2010 0.5% 99.5% 0.0% 20.0% 40.0% 60.0% 80.0% 100.0% Unduplicated Headcount and Distribution by Veteran Status 2009 2010 2010 2011 2011 2012 2012 2013 2013 2014 2014 2015 N % of Total N % of Total N % of Total N % of Total N % of Total N % of Total Not Veteran 783 99.5% 698 98.2% 574 96.8% 457 98.1% 422 98.6% 401 99.0% Veteran 4 0.5% 13 1.8% 19 3.2% 9 1.9% 6 1.4% 4 1.0% Total 787 100.0% 711 100.0% 593 100.0% 466 100.0% 428 100.0% 405 100.0% Page 11 of 28

PROGRAM REVIEW UNDUPLICATED HEADCOUNT BY FOSTER YOUTH STATUS Distribution of Student Headcount by Foster Youth Status 2014 2015 3.7% 96.3% 2013 2014 4.0% 96.0% 2012 2013 0.6% 99.4% Foster Youth 2011 2012 0.8% 99.2% Not Foster Youth 2010 2011 0.3% 99.7% 2009 2010 100.0% 0.0% 20.0% 40.0% 60.0% 80.0% 100.0% Unduplicated Headcount and Distribution by Foster Youth Status 2009 2010 2010 2011 2011 2012 2012 2013 2013 2014 2014 2015 N % of Total N % of Total N % of Total N % of Total N % of Total N % of Total Not Foster Youth 787 100.0% 709 99.7% 588 99.2% 463 99.4% 411 96.0% 390 96.3% Foster Youth 0.0% 2 0.3% 5 0.8% 3 0.6% 17 4.0% 15 3.7% Total 787 100.0% 711 100.0% 593 100.0% 466 100.0% 428 100.0% 405 100.0% Page 12 of 28

PROGRAM REVIEW ENROLLMENT AND FILL RATE 2015-16 Average Fill Rates for Each Semester by Academic Year Page 13 of 28

PROGRAM REVIEW ENROLLMENT AND FILL RATE 2015-16 Key Enrollment Data for Each Semester by Academic Year FALL Enrollment/ Avg. Fill Enrollment Max. Seats Total Sections Section Rate 2009-2010 612 757 27 22.7 80.8% 2010-2011 669 852 30 22.3 78.5% 2011-2012 467 490 18 25.9 95.3% 2012-2013 370 420 14 26.4 88.1% 2013-2014 326 420 14 23.3 77.6% 2014-2015 308 425 15 20.5 72.5% SPRING Enrollment/ Avg. Fill Enrollment Max. Seats Total Sections Section Rate 2009-2010 644 815 29 22.2 79.0% 2010-2011 600 740 28 21.4 81.1% 2011-2012 455 510 16 28.4 89.2% 2012-2013 347 440 18 19.3 78.9% 2013-2014 297 420 14 21.2 70.7% 2014-2015 300 549 20 15.0 54.6% SUMMER Enrollment/ Avg. Fill Enrollment Max. Seats Total Sections Section Rate 2009-2010 44 50 1 44.0 88.0% 2010-2011 0 0 0 -- -- 2011-2012 0 0 0 -- -- 2012-2013 0 0 0 -- -- 2013-2014 0 0 0 -- -- 2014-2015 0 0 0 -- -- FTES/FTEF by Academic Year 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 2014-2015 GWC Total 38.8 40.8 42.6 41.8 37.6 35.8 Computer Business Applications 19.2 23.1 26.3 20.3 16.1 20.4 Page 14 of 28

PROGRAM REVIEW OVERALL RETENTION AND SUCCESS Overall & Rates (Fall) 100.0% 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Overall & Rates (Spring) 100.0% 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Overall & Rates (Summer) 100.0% 95.0% 90.0% 85.0% Notes is the percentage of students who enrolled in a course who did not withdraw and received a valid grade. is the percentage of students who enrolled in a course and received a passing or satisfactory grade (defined as grades of A,B,C,P,IA,IB,IC, or IPP) Data are unduplicated by semester for each department. Data for multiple semesters or departments are not unduplicated. Key Data The overall retention and success rates for Fall Computer Business Applications courses decreased between Fall 2012 and Fall 2014. The retention rate decreased from 77.5% to 74.2%, and the success rate went from 52.7% to 37.6%. The overall retention rate in Spring courses increased between Spring 2013 and Spring 2015, while the success rate decreased. The retention rate rose from 77.6% to 82.8%, while the success rate decreased from 55.5% to 49.3%. has not offered Summer courses since the 2009 2010 academic year. 80.0% 75.0% Page 15 of 28

PROGRAM REVIEW OVERALL RETENTION AND SUCCESS FALL Enrollment 2009 2010 581 73.3% 50.1% 2010 2011 608 83.6% 54.4% 2011 2012 406 85.2% 62.1% 2012 2013 338 77.5% 52.7% 2013 2014 306 79.7% 42.8% 2014 2015 306 74.2% 37.6% SPRING Enrollment 2009 2010 598 79.8% 53.0% 2010 2011 533 81.4% 57.6% 2011 2012 399 84.7% 54.9% 2012 2013 339 77.6% 55.5% 2013 2014 287 80.8% 51.6% 2014 2015 296 82.8% 49.3% SUMMER Enrollment 2009 2010 37 97.3% 86.5% 2010 2011 2011 2012 2012 2013 2013 2014 2014 2015 Page 16 of 28

PROGRAM REVIEW OVERALL RETENTION AND SUCCESS Overall and Rates by Academic Year 100.0% 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Enrollment, Rates and Rates by Academic Year Enrollment 2009 2010 1,216 77.2% 52.6% 2010 2011 1,141 82.6% 55.9% 2011 2012 805 85.0% 58.5% 2012 2013 677 77.5% 54.1% 2013 2014 593 80.3% 47.0% 2014 2015 602 78.4% 43.4% Page 17 of 28

PROGRAM REVIEW SUCCESS BY SESSION TYPE Notes is the percentage of students who enrolled in a course who did not withdraw and received a valid grade. is the percentage of students who enrolled in a course and received a passing or satisfactory grade (defined as grades of A,B,C,P,IA,IB,IC, or IPP) Other for Session Type includes Honors, Saturday, Self Paced, Teach3, Independent/Directed Study, and Parachute classes. Data are unduplicated by semester for each department. Data for multiple semesters or departments are not unduplicated. Key Data rates by session type for Fall courses have varied widely and fluctuated in recent years. The success rate of Other types of courses has generally been higher than that of all other session types. Between Fall 2012 and Fall 2014, the success rates of Other and hybrid courses increased, while those of daytime and online courses decreased. rates by session type for Spring courses have likewise varied widely and fluctuated in recent years. The success rate of Other types of courses has generally been higher than that of all other session types. Between Spring 2013 and Spring 2015, the success rate of Other courses was unchanged and that of online courses increased. However, the success rates of daytime and hybrid courses decreased. has not offered Summer courses since the Summer 2009 semester. Page 18 of 28

PROGRAM REVIEW SUCCESS BY SESSION TYPE FALL Enrollment Day Evening Hybrid Online Other Total 2009 2010 152 69 359 1 581 2010 2011 129 39 76 362 2 608 2011 2012 126 14 264 2 406 2012 2013 107 61 148 22 338 2013 2014 57 98 132 19 306 2014 2015 67 238 1 306 2009 2010 78.9% 72.5% 71.0% 100.0% 73.3% 2010 2011 87.6% 94.9% 85.5% 80.4% 100.0% 83.6% 2011 2012 92.9% 85.7% 81.4% 100.0% 85.2% 2012 2013 91.6% 68.9% 70.3% 81.8% 77.5% 2013 2014 84.2% 78.6% 79.5% 73.7% 79.7% 2014 2015 83.6% 71.4% 100.0% 74.2% 2009 2010 52.6% 58.0% 47.4% 100.0% 50.1% 2010 2011 48.1% 79.5% 52.6% 54.1% 100.0% 54.4% 2011 2012 57.9% 85.7% 62.5% 100.0% 62.1% 2012 2013 74.8% 24.6% 43.9% 81.8% 52.7% 2013 2014 63.2% 39.8% 39.4% 21.1% 42.8% 2014 2015 44.8% 35.3% 100.0% 37.6% SPRING SUMMER Enrollment Day Evening Hybrid Online Other Total 2009 2010 37 37 2010 2011 2011 2012 2012 2013 2013 2014 2014 2015 2009 2010 97.3% 97.3% 2010 2011 2011 2012 2012 2013 2013 2014 2014 2015 2009 2010 86.5% 86.5% 2010 2011 2011 2012 2012 2013 2013 2014 2014 2015 Enrollment Day Evening Hybrid Online Other Total 2009 2010 180 16 63 339 598 2010 2011 105 55 83 284 6 533 2011 2012 113 101 185 399 2012 2013 63 162 110 4 339 2013 2014 30 64 191 2 287 2014 2015 10 15 265 6 296 2009 2010 82.2% 87.5% 92.1% 75.8% 79.8% 2010 2011 88.6% 90.9% 85.5% 75.7% 83.3% 81.4% 2011 2012 86.7% 81.2% 85.4% 84.7% 2012 2013 92.1% 77.8% 68.2% 100.0% 77.6% 2013 2014 93.3% 81.3% 78.5% 100.0% 80.8% 2014 2015 60.0% 66.7% 84.2% 100.0% 82.8% 2009 2010 56.7% 50.0% 50.8% 51.6% 53.0% 2010 2011 57.1% 87.3% 55.4% 52.5% 66.7% 57.6% 2011 2012 70.8% 26.7% 60.5% 54.9% 2012 2013 76.2% 53.1% 45.5% 100.0% 55.5% 2013 2014 90.0% 50.0% 45.5% 100.0% 51.6% 2014 2015 10.0% 33.3% 50.6% 100.0% 49.3% Note: "Other" for Session Type includes Honors, Saturday, Self Paced, Teach3, Independent/Directed Study, and Parachute classes. Page 19 of 28

PROGRAM REVIEW SUCCESS AND RETENTION BY ETHNICITY Rates by Student Ethnicity (Fall) 100.0% Notes 90.0% 80.0% 70.0% Am. Indian/Alaska Native is the percentage of students who enrolled in a course who did not withdraw and received a valid grade. 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Asian Black or African American Hispanic Nat. Hawaiian / Pac. Islander Two or More White is the percentage of students who enrolled in a course and received a passing or satisfactory grade (defined as grades of A,B,C,P,IA,IB,IC, or IPP) Enrollment, retention and success data are duplicated, since many students enroll in more than one course in a semester. Rates by Student Ethnicity (Spring) 100.0% 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Rates by Student Ethnicity (Summer) 100.0% 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% Am. Indian/Alaska Native Asian Black or African American Hispanic Nat. Hawaiian / Pac. Islander Two or More White Am. Indian/Alaska Native Asian Black or African American Hispanic Nat. Hawaiian / Pac. Islander Two or More White In cases where the total enrollment in a semester is 10 or less, data have been excluded from the analysis in order to protect individuals' privacy. Key Data rates for Fall Computer Business Applications courses have varied widely by student ethnic groups. Asian students have had the highest success rates over the last three years. However, the success rates for all student groups decreased between Fall 2012 and Fall 2014. rates for Spring Computer Business Applications courses have likewise varied widely by student ethnic groups. Asian students have generally had the highest success rates over the last six years. The success rates for all student groups decreased between Spring 2013 and Spring 2015, with the exception of Asian students. has not offered Summer courses since the 2009 2010 academic year. 0.0% Page 20 of 28

FALL Enrollment PROGRAM REVIEW SUCCESS AND RETENTION BY ETHNICITY Am. Indian/Alaska Native Asian Black or African American Hispanic Nat. Hawaiian / Pac. Islander Two or More White Total 2009 2010 247 16 67 13 207 581 2010 2011 211 35 122 23 208 608 2011 2012 160 13 68 16 135 406 2012 2013 140 16 51 102 338 2013 2014 126 17 66 82 306 2014 2015 78 38 77 13 91 306 2009 2010 75.3% 37.5% 77.6% 61.5% 73.9% 73.3% 2010 2011 83.9% 94.3% 79.5% 87.0% 83.7% 83.6% 2011 2012 84.4% 76.9% 82.4% 62.5% 90.4% 85.2% 2012 2013 80.7% 68.8% 90.2% 68.6% 77.5% 2013 2014 83.3% 82.4% 72.7% 82.9% 79.7% 2014 2015 78.2% 71.1% 70.1% 69.2% 75.8% 74.2% 2009 2010 54.3% 0.0% 50.7% 30.8% 50.2% 50.1% 2010 2011 58.8% 48.6% 50.0% 56.5% 52.9% 54.4% 2011 2012 68.1% 23.1% 50.0% 18.8% 70.4% 62.1% 2012 2013 57.1% 43.8% 52.9% 48.0% 52.7% 2013 2014 51.6% 11.8% 39.4% 43.9% 42.8% 2014 2015 53.8% 10.5% 27.3% 38.5% 41.8% 37.6% SPRING Enrollment Am. Indian/Alaska Native Asian Black or African American Hispanic Nat. Hawaiian / Pac. Islander Two or More White Total 2009 2010 212 25 84 17 232 598 2010 2011 183 26 99 16 191 533 2011 2012 132 13 79 19 117 399 2012 2013 145 13 63 93 339 2013 2014 113 12 63 11 82 287 2014 2015 122 17 60 84 296 2009 2010 79.2% 80.0% 77.4% 82.4% 80.6% 79.8% 2010 2011 80.9% 76.9% 78.8% 68.8% 83.8% 81.4% 2011 2012 90.9% 76.9% 78.5% 89.5% 82.1% 84.7% 2012 2013 77.2% 69.2% 73.0% 80.6% 77.6% 2013 2014 84.1% 66.7% 81.0% 81.8% 78.0% 80.8% 2014 2015 85.2% 70.6% 78.3% 85.7% 82.8% 2009 2010 55.2% 48.0% 52.4% 35.3% 53.4% 53.0% 2010 2011 55.7% 42.3% 54.5% 43.8% 63.9% 57.6% 2011 2012 62.9% 23.1% 39.2% 47.4% 57.3% 54.9% 2012 2013 55.9% 30.8% 55.6% 53.8% 55.5% 2013 2014 55.8% 16.7% 54.0% 27.3% 51.2% 51.6% 2014 2015 57.4% 23.5% 38.3% 52.4% 49.3% Page 21 of 28

PROGRAM REVIEW SUCCESS AND RETENTION BY ETHNICITY SUMMER Enrollment Am. Indian/Alaska Native Asian Black or African American Hispanic Nat. Hawaiian / Pac. Islander Two or More White Total 2009 2010 17 37 2010 2011 2011 2012 2012 2013 2013 2014 2014 2015 2009 2010 94.1% 97.3% 2010 2011 2011 2012 2012 2013 2013 2014 2014 2015 2009 2010 88.2% 86.5% 2010 2011 2011 2012 2012 2013 2013 2014 2014 2015 Note: In cases where the enrollment for a student racial or ethnic group is 10 or fewer students, data have been suppressed to protect individuals privacy. Data for these students are still included in the total column, along with data for students whose race or ethnicity is unknown. The subtotals for each student racial or ethnic group therefore may not add up to the total column. Page 22 of 28

PROGRAM REVIEW SUCCESS AND RETENTION BY GENDER Notes is the percentage of students who enrolled in a course who did not withdraw and received a valid grade. is the percentage of students who enrolled in a course and received a passing or satisfactory grade (defined as grades of A,B,C,P,IA,IB,IC, or IPP) Enrollment, retention and success data are duplicated, since many students enroll in more than one course in a semester. In cases where the total enrollment in a semester is 10 or less, data have been excluded from the analysis in order to protect individuals' privacy. Key Data rates have consistently been higher for female students than male students in Fall Computer Business Applications courses. However, the success rates of both males and females decreased between Fall 2012 and Fall 2014. The success rate of female students decreaed from 55.8% to 42.7%, while that of males went from 47.8% to 28.0%. rates have consistently been higher for female students than male students in Spring Computer Business Applications courses, with the exception of the Spring 2015 term. The success rate of female students decreased between Spring 2013 and Spring 2015, while that of males increased. The success rate of female students went from 60.7% to 48.7% during this period, while that of males increased from 47.1% to 50.9%. Summer Computer Business Applications has not offered Summer courses since the 2009 2010 academic year. Page 23 of 28

PROGRAM REVIEW SUCCESS AND RETENTION BY GENDER FALL Enrollment Female Male Total 2009 2010 360 217 581 2010 2011 382 217 608 2011 2012 256 149 406 2012 2013 199 136 338 2013 2014 207 94 306 2014 2015 206 93 306 2009 2010 74.2% 71.9% 73.3% 2010 2011 85.6% 81.1% 83.6% 2011 2012 86.7% 82.6% 85.2% 2012 2013 77.4% 77.2% 77.5% 2013 2014 81.6% 76.6% 79.7% 2014 2015 79.6% 64.5% 74.2% 2009 2010 53.6% 44.7% 50.1% 2010 2011 58.9% 47.9% 54.4% 2011 2012 64.1% 58.4% 62.1% 2012 2013 55.8% 47.8% 52.7% 2013 2014 47.8% 30.9% 42.8% 2014 2015 42.7% 28.0% 37.6% SUMMER Enrollment Female Male Total 2009 2010 22 15 37 2010 2011 2011 2012 2012 2013 2013 2014 2014 2015 2009 2010 95.5% 100.0% 97.3% 2010 2011 2011 2012 2012 2013 2013 2014 2014 2015 2009 2010 81.8% 93.3% 86.5% 2010 2011 2011 2012 2012 2013 2013 2014 2014 2015 SPRING Enrollment Female Male Total 2009 2010 371 221 598 2010 2011 325 205 533 2011 2012 256 138 399 2012 2013 214 119 339 2013 2014 167 115 287 2014 2015 189 106 296 2009 2010 81.4% 76.5% 79.8% 2010 2011 81.8% 80.5% 81.4% 2011 2012 87.9% 79.7% 84.7% 2012 2013 79.4% 73.1% 77.6% 2013 2014 82.0% 79.1% 80.8% 2014 2015 84.1% 80.2% 82.8% 2009 2010 53.6% 51.6% 53.0% 2010 2011 59.7% 53.7% 57.6% 2011 2012 59.4% 47.8% 54.9% 2012 2013 60.7% 47.1% 55.5% 2013 2014 57.5% 44.3% 51.6% 2014 2015 48.7% 50.9% 49.3% Note: Students whose gender is not known are included in the total enrollment count but not in the subtotals for males and females, so male and female enrollment does not equal the total in some cases. Page 24 of 28

PROGRAM REVIEW OVERALL RETENTION AND SUCCESS BY SPECIAL POPULATION GROUPS Overall Rates for Special Populations by Academic Year N Rate N Rate N Rate N Rate N Rate N Rate Economically Disadvantaged Status Not Economically Disadvantaged 621 79.4% 481 83.4% 306 85.9% 234 81.2% 175 85.1% 132 79.5% Economically Disadvantaged 595 75.0% 660 82.0% 499 84.4% 443 75.6% 418 78.2% 470 78.1% Veterans Not Veteran 1,210 77.1% 1,122 82.3% 780 85.4% 664 77.6% 585 80.2% 594 78.1% Veteran 6 19 100.0% 25 72.0% 13 76.9% 8 8 Disability Status No Disability 1,149 76.9% 1,058 82.1% 732 84.6% 628 76.4% 535 80.4% 545 78.2% Disability 67 82.1% 83 88.0% 73 89.0% 49 91.8% 58 79.3% 57 80.7% Foster Youth Not Foster Youth 1,216 77.2% 1,138 82.6% 800 85.0% 672 77.4% 571 80.2% 568 78.2% Foster Youth 3 5 5 22 81.8% 34 82.4% Total 1,216 77.2% 1,141 82.6% 805 85.0% 677 77.5% 593 80.3% 602 78.4% Overall Rates for Special Populations by Academic Year N Rate N Rate N Rate N Rate N Rate N Rate Economically Disadvantaged Status Not Economically Disadvantaged 621 55.6% 481 56.1% 306 58.8% 234 52.6% 175 54.3% 132 48.5% Economically Disadvantaged 595 49.6% 660 55.8% 499 58.3% 443 54.9% 418 44.0% 470 41.9% Veterans Not Veteran 1,210 52.5% 1,122 55.6% 780 59.0% 664 54.2% 585 47.0% 594 42.8% Veteran 6 19 73.7% 25 44.0% 13 46.2% 8 8 Disability Status No Disability 1,149 52.0% 1,058 55.9% 732 58.3% 628 53.7% 535 45.4% 545 42.4% Disability 67 64.2% 83 56.6% 73 60.3% 49 59.2% 58 62.1% 57 52.6% Foster Youth Not Foster Youth 1,216 52.6% 1,138 56.1% 800 58.6% 672 54.0% 571 47.5% 568 43.8% Foster Youth 3 5 5 22 36.4% 34 35.3% Total 1,216 52.6% 1,141 55.9% 805 58.5% 677 54.1% 593 47.0% 602 43.4% Note: In cases where the total enrollment in a semester is 10 or less, retention and success data have been excluded from the analysis in order to protect individuals' privacy. Page 25 of 28

PROGRAM REVIEW COURSES TAUGHT BY FACULTY TYPE Distribution of Courses Taught by Full Time and Part Time Faculty Page 26 of 28

PROGRAM REVIEW COURSES TAUGHT BY FACULTY TYPE FALL SPRING Courses Taught by Full Time and Part Time Faculty Full Time (%) Part Time (%) FT Courses PT Courses 2009 10 56% 44% 15 12 2010 11 60% 40% 18 12 2011 12 50% 50% 9 9 2012 13 79% 21% 11 3 2013 14 87% 13% 13 2 2014 15 71% 29% 10 4 Total 64% 36% 76 42 Full Time (%) Part Time (%) FT Courses PT Courses 2009 10 52% 48% 15 14 2010 11 57% 43% 16 12 2011 12 50% 50% 8 8 2012 13 78% 22% 14 4 2013 14 73% 27% 11 4 2014 15 70% 30% 14 6 Total 62% 38% 78 48 SUMMER Full Time (%) Part Time (%) FT Courses PT Courses 2009 10 100% 0% 1 2010 11 2011 12 2012 13 2013 14 2014 15 Total 100% 0% 1 Page 27 of 28

PROGRAM REVIEW CERTIFICATES AND DEGREES AWARDED Certificates and Degrees Awarded by Academic Year Certificates & Degrees Awarded Associate Degrees Certificates 2009 2010 1 3 2010 2011 2 2 2011 2012 1 3 2012 2013 4 4 2013 2014 0 1 2014 2015 2 3 Total 10 16 Page 28 of 28