Safety Management System and Aerodrome Resource management for AFIS Operators' AFIS seminar 2010
Safety Management System regulatory requirements ICAO Annex 11 DOC 4444 DOC 9859 (Safety management manual) Eurocontrol ESARR 3 National Regulators
What is SMS? 4P The of safety management Philosophy - Safety management starts with Management Philosophy threats to safety; organization s standards; safety is everyone s responsibility. Policy - Specifying how safety will be achieved: statements of responsibility, authority, and accountability; organizational processes; safety goals; development of the skills and knowledge. Procedures - What management wants people to do to execute the policy: direction to all staff; means for planning, organizing, and controlling; monitoring and assessing safety status and processes. Practices - What really happens on the job: following well designed, effective procedures; avoiding the shortcuts; appropriate take action when a safety concern is identified.
Safety Culture An informed culture people understand the hazards and risks involved in their own operation staff work continuously to identify and overcome threats to safety A just culture errors must be understood but willful violations cannot be tolerated the workforce knows and agrees on what is acceptable and unacceptable A reporting culture people are encouraged to voice safety concerns when safety concerns are reported they are analyzed and appropriate action is taken A learning culture people are encouraged to develop and apply their own skills and knowledge to enhance organizational safety; staff are updated on safety issues by management safety reports are fed back to staff so that everyone learns the lessons
The basic safety process of SMS
Features of SMS Senior management commitment Safety policy Safety information Establishing safety as a core value Setting safety goals Hazard identification and risk management Establishing a safety reporting system Safety audit/assessment Accident and incident reporting and investigation Safety orientation and recurrent training Emergency response plan Documentation Everybody has to be involved
Hazard identification and risk management for AFIS operators S H L1 E L2
LIVEWARE 1 (AFIS operator) Situation awareness Task load Distraction Redundancy Threat and Error Competency Fatigue Fitness for duty How do you manage those hazards at your unit?
LIVEWARE 2 (interactions ) Management Understands your problems? Pilots Communication Different Situation awareness Don t know the airport, procedures Drivers Communication Competency Different situation awareness
Environment Weather Terrain Physical environment for AFIS Chairs Possibility to food Cold, warmth Noise Lightning
Hardware Radio Telephone Airport facilities Stop bars Signs
Software Maps & Charts Procedures Checklists Report forms Flight safety information
Safety orientation and recurrent training
What is ARM??? CRM TRM ARM Cockpit ATCO Airport personal Crew HF & teamwork HF & RWY INC Company HF & Teamwork
What is ARM??? CRM TRM ARM How to make optimum use of all available resources to promote safety and enhance efficiency of flight operations
ARM Objectives To develop a strategy to prevent runway incursions at your airport by raising awareness of the operational hazards faced every day when working on or around the runway. To reach Pilots, Drivers and Air Traffic Controllers working on the maneuvering area
ARM content Examination of real incidents involving a breakdown in team role What happened? Why did it happen? What will you do about it? Understanding roles and responsibilities of others involved in Manoeuvering area operations Create or engage your Local Runway Safety Team The Aerodrome Operating Authority (which could include a vehicle driver representative), Air Navigation Service Providers and Aircrew representatives from Airlines which operate at the Aerodrome