Capital Metro Monthly Ridership Report December 2016 (Fiscal Year 2017)

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Capital Metro Monthly Ridership Report December 2016 (Fiscal Year 2017) Page 1 of 5

Ridership Summary This is a summary of Capital Metro system-wide ridership statistics for the month of December 2016 by mode of service. Total Boardings by Mode Mode Dec-15 Dec-16 YTD 2016 YTD 2017 YTD Change Total Fixed Route 1,749,130 1,715,415-1.9% 5,645,992 5,699,718 1.0% Total Special Events 6,060 981-83.8% 184,049 134,449-26.9% Total MetroAccess 55,380 53,545-3.3% 167,350 163,679-2.2% Total UT Shuttle 164,069 105,737-35.6% 1,097,081 819,232-25.3% Total Rideshare 31,835 32,404 1.8% 96,193 108,425 12.7% Total MetroRail 54,986 54,501-0.9% 185,809 197,907 6.5% Total MetroRapid 195,909 185,797-5.2% 699,109 708,113 1.3% Total System 2,257,369 2,148,379-4.8% 8,075,583 7,831,523-3.0% Average Daily Boardings by Mode Mode Dec-15 Dec-16 Weekday Saturday Sunday Dec-15 Dec-16 Dec-15 Dec-16 Total Fixed Route 66,159 63,918-3.4% 41,428 41,112-0.8% 25,585 25,916 1.3% Total Special Events 209 26-87.3% 273 32-88.3% 76 60-21.6% Total MetroAccess 2,113 2,079-1.6% 951 950-0.1% 792 764-3.6% Total UT Shuttle 1 22,212 16,499-25.7% 2,296 3,871 68.6% 873 866-0.8% Total Rideshare 1,027 1,045 1.8% 1,027 1,045 1.8% 1,027 1,045 1.8% Total MetroRail 2,319 2,216-4.5% 990 1,151 16.3% - - #DIV/0! Total MetroRapid 7,571 7,044-7.0% 4,192 4,141-1.2% 2,514 2,532 0.7% 1 UT Shuttle 3 Full Class Days of service(shown as Wkdy), 7 Finals Weekday, One Saturday, 2 Sundays All tables reflect ridership data as of January 19, 2017. Page 2 of 5

The table below shows the factors that have potential impacts on ridership in the current month. Other peer agencies have shown that this type of information is useful to explain ridership changes. Factors Affecting Ridership this Month Factor Calendar Mix (FR, Rail, Rapid) Calendar Mix (UT Shuttle Full Service) Service Level December 2015 December 2016 Impact Weekday 22 22 0 Saturday 4 5 1 Sunday 5 4-1 Weekday 4 3-1 Sunday 2 2 0 Weekday 2 3 1 Weather Impact Saturday 2 1-1 Sunday 2 2 0 Special Events (Rail-Pecan St/ACL; Rapid-ACL) Fixed Route 0 0 0 MetroRail 1 1 0 MetroRapid 1 1 0 Fuel Prices* All 1.90 2.11 11% * Average monthly Gulf Coast All Grades Reformulated (http://www.eia.gov/petroleum/gasdiesel/) Red indicates potential negative impact on ridership Green indicates potential positive impact on ridership December 2016 Ridership Overview System-wide ridership was down 4.8% compared to December 2015. Average weekday showed a decrease of 6.3%. There were the same number of weekdays this December compared to last. UT shuttle had one less weekday compared to last year. Service levels on UT Shuttle continue to be reduced due to budget challenges of the university and, when combined with shifting land use patterns, continue to have a significant effect on Page 3 of 5

ridership (see more details under UT Shuttle). Excluding UT Shuttle effects, ridership would have been down only 2.4%. Early indicators show that other Texas transit agencies are still experiencing similar ridership declines, including DART, VIA and The-T (Fort Worth). Houston Metro is now seeing declines since they are past the one year mark with their redesigned system. Capital Metro continues moving forward on Connections 2025 in the comprehensive review of the system including other factors that may be contributing to ridership changes. Connections 2025 is in the final phase prior to board adoption. Fixed Route Total month Fixed Route ridership was down 1.9% from December 2015. Average weekday was down 3.4%. MetroAccess MetroAccess showed a decrease for December 2016 and was down 3.3% compared to last year. MetroAccess is making an effort to manage this high cost service through eligibility evaluations, travel training, and pathway assessment. UT Shuttle For December 2016, UT Shuttle showed a 35% decrease from last December. Service levels on UT Shuttle continue to be reduced due to budget limitations with our funding partner. Other contributing factors are (1) in April 2016, UT Shuttle routes introduced new buses equipped with fareboxes requiring non-ut ID holders to begin paying a local fare on this service; (2) UT ID holders also now required to swipe their card; (3) Major detour on routes 640 and 642 this fall and will continue through early February 2017. RideShare The vride program continues in an upward trend. Ridership was up 1.8% from last December. The program continues attracting new groups with a fare structure more attractive to regional riders. There are now 220 vehicles in the RideShare program. MetroRail MetroRail ridership was down 0.9% from December 2015. Average weekday ridership was down 4.5% from the same period. MetroRapid Page 4 of 5

For the month of December MetroRapid was down 5% from 2015. Average weekday was down 7%. Page 5 of 5