Growing Bicycle Travel & Tourism for Economic Development Jeff Miller, VP North America

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Growing Bicycle Travel & Tourism for Economic Development Jeff Miller, VP North America 202-445-4415 Jeff@CycleLifeHQ.com 1

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Growing Bicycle Travel & Tourism for Economic Development Jeff Miller, VP North America 202-445-4415 Jeff@CycleLifeHQ.com 5

What we do Our vision is to make cycling better for everyone Our mission is to build the world s bicycle tourism marketplace Destinations jobs and opportunities Individuals physical and mental health Business and Industry grow the pie 6

Bicycle Travel and Tourism ALL KINDS OF BIKE TRAVEL 01 Sightseeing 02 03 04 05 06 07 08 Road / Mountain / Trail Long Distance Touring Bike Packing Organized Tours Bike Events Designated Routes Global and Regional Tourism 7

Bicycle Travel and Tourism COMMON ELEMENTS 01 Active Travel / Physical Activities 02 03 04 05 06 07 Place-Based Adventure Authentic Experiences Community Nature Culture History 8

Bicycle Travel and Tourism DESIRABLE DEMOGRAPHIC 01 More Disposable Income 02 High Impact in Good Ways Greater Spending $75-200 /day (vs $58 avg) Eat Lots of Good Food Stay Longer 03 04 Low Impact in Negative Ways Growing Base (Up 43% YOY) 9

Bicycle Travel and Tourism BENEFITING DESTINATIONS 01 Rural & Urban 02 03 04 05 06 07 Economic Impact Sustainable Development Less Wear & Tear Create New Jobs Grow Current Businesses Help Create New Businesses 10

Bicycle Travel and Tourism Bike Infrastructure + Tourism $ = Better Bike Infrastructure Benefiting BOTH Visitors & Locals 11

Bicycle Travel and Tourism 12 X US Bicycle Product Industry US Cycling Tourism Market* $83+ Billion * The Outdoor Recreation Industry, OIA, 2017 12

Bicycle Travel & Tourism = $83 Billion in the US 2017 Outdoor Recreation Economy (US / Cycling) $83 Billion direct spend on trips 847k jobs $13.3B taxes back to govt. European Cycle Route Network & Tourism 2.3 Billion cycle tourism trips p.a. 44 Billion p.a. 13

CUSTOMER QUESTIONS 01 02 03 04 05 06 Where can I ride? What is suitable? Where do I eat & drink? Are there curated rides? Who do I talk to? Where do I start? Commercialwithout CycleLifeHQ s in-confidence. prior written Not to be agreement. distributed 14

Ø Ø Cyclists want more than just map segments or GPS files for where to ride The information cyclists seek is often scattered and poorly organized Ø Cyclists want all the info in one place to decide if they want to travel and ride 15

Capturing Your Cycling Customer s Lifecycle Ø Ø Ø CycleLifeHQ brings rides, attractions, lodging, food and all relevant content and service providers into a unified place This one-stop-shop gives customers the ability to easily book on a single platform Our platform works as a standalone or integrated with your local tourism channels to make it easy for everyone! 16

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Span of the Bicycle Travel & Tourism Industry Self Guided Rides Guided Tours Hire a Guide Bike Rentals Bike Shuttle / Transport Skills Training and Coaching Point of Interest 19

What the Best Destinations Do Well They focus on what makes them special 20

What the Best Destinations Do Well They work collaboratively and focus on the quality of experiences 21

What the Best Destinations Do Well They embrace digital wayfinding 22

What the Best Destinations Do Well They link local businesses and attractions to rides / trails 23

What the Best Destinations Do Well They get smart around social media 1. Automated Social Media Sharing 2. Smart Boost 3. Itineraries 24

What the Best Destinations Do Well They focus local, market regional and they partner 25

Connect with Businesses Make it easy for businesses to be listed Connect to ride experiences and link Encourage businesses to cater to cyclists 26

Bike-Friendly Accommodation Secure bike parking / storage Bike tools, stands and pumps are available / shop info Bike wash Laundry facilities Rental or complimentary bikes or e-bikes available on site E-bike recharging Transport/shuttle options for cyclists and their bikes Details of local bike tour guides & companies 27

Bike-Friendly Restaurants / Hospitality Secure Bike Parking (always top need) Appropriate Food for Cyclists Lunch Packets / Healthy Portable Options Water Refills Bathrooms Free Wifi Tools / Pump Info on Routes & Rentals 28

Tools and Support Assessment and Tools Bicycle Tourism Platform What you want to achieve? What you need to do? How you are going to get there? Digital (web, mobile and app) one-stop-shop Make it easier for customers to find, engage and spend time in your destination 29

Tools and Support Education & Development Promote / Drive Growth Engage your local community and businesses to improve the quality of visitor experiences Get your offer out to get more heads and beds 30

Tools and Support ADVOCACY GROUPS Your State and Local Advocacy Organizations and Clubs 31

Guide to Bicycle Tourism Success CycleLifeHQ RESOURCES 01 Bicycle Tourism what it is and why it matters 02 03 04 05 06 Economic Impact Best Practice examples How to get started Four key steps Self-assessment survey https://tourism.cyclelifehq.com 32

Jeff Miller VP, North America Washington, DC P: 202.445.4415 E: jeff@cyclelifehq.com 33

53,000 members globally Resources & inspiration: o Routes & maps o Adventure Cyclist magazine o Tours o Advocacy 34

Adventure Cycling Route Network 35

Building Bicycle Tourism Provide resources, best practices and case studies Track economic impact studies Provide bike tourism destination development & promotion consulting Leading a National Bike Tourism Coalition www.adventurecycling.org/biketourism 36

U.S. Bicycle Route System A developing national bike route network of numbered and signed routes Routes are officially approved by state and local stakeholders Adventure Cycling is national coordinator www.adventurecycling.org/usbrs 37

Advocacy Amtrak: bicycle carry-on service so you don't have to box your bike. National parks: safer roads and carfree days State parks: more bicycle camping options Safer road conditions on our routes, like protecting them from unsafe rumble strips 38

LEAGUE OF AMERICAN BICYCLISTS BIKELEAGUE.ORG 39

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BICYCLE FRIENDLY BUSINESS CRITERIA Questions divided into the Four E s:»engineering»bike Parking, End-of-Trip Facilities, Location»Encouragement»Incentives, Bike to Work Day, Support for Bike Advocacy»Education»Information-Sharing, Classes, Lunch-and-Learns»Evaluation & Planning» Tracking Ridership, Goal-setting, staff time devoted to improvements 42

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North Fork Mountain, WV 44

Jeff Miller VP, North America Washington, DC P: 202.445.4415 E: jeff@cyclelifehq.com 45