ISS Safety Rules Make safety second nature
2 ISS SAFETY RULES
ISS SAFETY RULES 3 INTRODUCTION We are a company driven by close to 500,000 strong people spread across 77 countries around the globe. And we are committed to ensuring that each one of our people go home well to their families and friends after a safe working day at ISS. Safety has to become second nature to all of us. We have therefore developed the ISS Safety Rules to help all of us keep safety in mind when we carry out our daily tasks and to achieve the safety culture we aspire to. These safety rules provide a set of guidelines and guidance on how we can ensure and create a safe working environment for our people. I ask you to understand them and make them a part of your daily life. A safe working environment is also a key part of our value proposition to our customers. We promise, among other things, to safeguard our customer s people, assets and brand. It is only when our culture of safety, as defined in the ISS Safety Rules, is fully implemented on the site, that we truly live up to our value proposition. Aligning our behaviours behind the ISS Safety Rules is an important part of this promise. The safety of everyone depends on our common commitment to these rules. It goes without saying that these safety rules do not cover all operational risks. As always, use common sense and make sure that you are aware of any other safety or local requirements. Stay safe. Jeff Gravenhorst, CEO November 2016 For more information, we have developed an animation film Living the ISS Safety Rules that is available on our internet site and on social media.
4 ISS SAFETY RULES BACKGROUND The underlying philosophy of the ISS Safety Rules is that there should be no gap between what we state and what we do. An important element is our commitment to an open safety culture where our employees feel secure in seeking advice and in raising concerns. If you are unsure of what to do in particular circumstances or concerned that the rules are not followed, you have the responsibility to speak up. What is expected of you? Know the ISS Safety Rules and the consequence of non-compliance: You will hurt yourself; You will hurt others; Failure to comply can result in a serious injury or fatality. Intervene when you see an unsafe act or condition and welcome interventions yourself. Reflect on your safety behaviours to identify how you can improve; each one of us is accountable for the consequences of our behaviour. Recognise that we can all improve and learn and lead through personal example. The ISS Safety Rules cover the following activities: Stopping unsafe work Working with chemicals Confined space entry Permit to Work Housekeeping Driving safety Energy isolation Manual handling Electrical safety Working at heights
ISS SAFETY RULES 5 STOPPING UNSAFE WORK Everyone has an obligation to stop work that is unsafe: Do it safely or not at all; Always follow safe working practices and procedures; Always comply with applicable rules and regulations; If you see it, you own it take action even if others have ignored something unsafe; Always report hazards following local procedures and ensure corrective actions are carried out. PERMIT TO WORK A Permit to Work system must be used for activities that are high risk and where a formalised documented process is necessary to ensure safety. Most work in confined spaces, high energy systems, hot work in flammable atmospheres and high level operations require a Permit to Work. The Permit shall: Define scope of work; Identify hazards and assess levels of risk; Establish control measures to eliminate or mitigate hazards; Be authorised by the responsible person for the site or facility; Ensure adequate control and instructions for the return to normal operation; Be communicated to all affected personnel and posted, as required. Link the work to other associated work permits or simultaneous operations;
6 ISS SAFETY RULES ELECTRICAL SAFETY Electrical safety is your safety. Therefore: Make sure you identify the electrical hazards with any electrical equipment before you use it; Use approved electrically safe tools and equipment; Check for frayed or damaged contacts; Inspect electrical equipment before you use and report any defects; Only competent personnel should repair equipment; Keep all wires and leads away from any heat source, water or other conductive liquids; Do not have wires lying across the floor this is a tripping hazard! ENERGY ISOLATION Where isolation of energy systems such as mechanical, electrical, process, hydraulic and others is required by a risk assessment, it should only proceed when: The method of isolation and discharge of stored energy are agreed and executed by a competent person; Any stored energy is discharged; A system of appropriate locks and tags is utilised at isolation points; A test is conducted to ensure the isolation is effective prior to the work; Isolation effectiveness is periodically monitored; There is a retest to ensure isolation is carried out after any break or change in conditions.
ISS SAFETY RULES 7
8 ISS SAFETY RULES WORKING WITH CHEMICALS Use only approved chemicals you have been trained to use if you don t know it, don t use it! Wear the correct Personal Protective Equipment for the job and follow safety signage; Only use chemicals from containers or bottles with correct labels; All chemicals should be identified for hazards and assessed for risk; Follow safe working procedures and advice from Material Safety Data Sheets and Safety Labels when transporting, storing, using and disposing chemicals; All approved chemicals for use are to be recorded in a register; Keep flammable chemical away from any heat source; Use trays where possible to contain any leaks and spills; Clean up or report any chemical spills immediately; Only use original containers/bottles/ cans for storage and keep them closed when not in use. HOUSEKEEPING A safe work place starts with good housekeeping. The main requirements are to: Keep the work area clean and tidy; Ensure equipment is maintained as per manufacturers instructions; Put waste in the appropriate containers provided; Store paint, chemicals and hazardous substances in appropriate containers and at approved locations; Not have ropes, wires or cables lying across the floor this is a tripping hazard; Keep those tools and equipment not in immediate use in their proper storage area; Keep passageways and stairways clear at all times; Clean up spills immediately; Tidy up the work area before leaving it.
ISS SAFETY RULES 9 MANUAL HANDLING Manual handling is one of the most common tasks we do and includes lifting, pushing and pulling. The initial and most important consideration is: Can moving the load be avoided? or Can the load be moved with mechanical aids or equipment? If neither of these options are possible: Examine the object to be lifted; Never try to handle something that is too heavy or awkward divide the load into smaller parts if necessary or ask someone to help you; Ensure you are wearing the right Personal Protection Equipment for the task (e.g. shoes, gloves, etc.); Plan the task and inspect the route to be taken (are there safe places to stop?); Adopt the right posture throughout the lift; Maintain your balance, legs should be shoulder width apart, knees bent and one foot just front of the other. Let your legs do the work and carefully push up your body; Get a good grip of the object to be lifted with your hands and not your fingers; protect your hands; Keep the object close to your body for less strain; Do not twist If you have to change direction, use your feet. WORKING AT HEIGHTS The following hierarchy for managing and selecting equipment for work at heights should be used: Avoid working at heights where it is possible; Use work equipment or other measures to prevent falls where working at heights cannot be avoided; Where the elimination of a risk of fall cannot be eliminated, use work equipment or other measures to minimise the distance and consequences of a fall should one occur. When working at heights, ensure: It is properly planned and organised; It takes account of weather conditions that could endanger health and safety; Those involved in working at heights are medically fit, trained and competent; The place where working at heights is done is safe; Equipment for working at heights is appropriately inspected; The risks from fragile surfaces are properly controlled; The risks from falling objects are properly controlled.
10 ISS SAFETY RULES
ISS SAFETY RULES 11 CONFINED SPACE ENTRY Entry into any confined space cannot proceed unless: All other options have been ruled out; A risk assessment is carried out; There is a valid permit for the entry if required by the risk assessment; All persons involved are medically fit and competent to do the work; All sources of energy affecting the space have been isolated; A rescue plan as defined by the risk assessment is developed; Testing of atmospheres is conducted, verified and repeated as often as defined by the risk assessment; Stand-by person is stationed at all times they shall not attempt a rescue; There is an effective communication between the stand-by person and person(s) in the confined space; There is appropriate Personal Protection Equipment in use and instructions given for its use; Unauthorised entry is prevented. DRIVING SAFETY A vehicle must only be operated when: The vehicle is fit for purpose, inspected and confirmed to be in safe working order; The number of passengers does not exceed the manufacturer s design specification for the vehicle; Loads are secure and do not exceed manufacturer s design specifications or legal limits for the vehicle; Seat belts are installed and worn by all occupants; Safety helmets are worn by riders and passengers of motorcycles, scooters and bicycles. Drivers authorised to operate the vehicle should: Be trained, certified and medically fit to operate the class of vehicle; Not be under the influence of alcohol or drugs; Not be suffering from fatigue; Not use hand-held cell phones or hand held radios while driving (best practice is to avoid using phones and two-way radios when driving and instead pull over to a safe place and talk).
ISS A/S Head of Group HSEQ and CR Buddingevej 197 2860 Søborg, Denmark Phone: +45 3817 0000 Revision 1, November 2016 ISS A/S www.issworld.com