ESSENTIAL SKILLS FOR BUSINESS 2017 COURSE GUIDE

TAFE QUEENSLAND SOUTH WEST ESSENTIAL SKILLS FOR BUSINESS 2017 COURSE GUIDE FLEXIBLE DELIVERY JOB-FOCUSED TRAINING INDUSTRY INTEGRATED

CONTENTS Construction 1 Hair, Beauty and Massage 13 Community Services and Health 3 Hospitality 17 Engineering and Manufacturing 5 Infrastructure and Primary Industries 19 Essential Skills for Business 8 Transport and Logistics 22 : On Demand: These courses occur on a regular basis and are advertised on our website. Course may begin as soon as we have the minimum number of participants.

Construction Love an outdoor lifestyle and/ or want to be your own boss? Plan, build and develop a solid trade career or business with our apprentice to post-trade level qualifications, delivered by teachers with years of experience, using industry-current tools and training spaces. MSMWHS217 Gas Test Atmospheres $220 pp Locations: Chinchilla and Workplace & On Demand Min: 8 Max: 12 Campus Based ½ Day Short Course or Workplace RIIWHS202D Enter and Work in a Confined Space $310 pp Locations: Chinchilla, Toowoomba and Workplace & On Demand Min: 8 Max: 10 Campus Based 1 Day Short Course or Workplace RIIVEH201D Operate Light Vehicle $500 pp Locations: Ipswich, Chinchilla, Toowoomba and Workplace On Demand Min: 4 Max: 4 for the practical component, more for theory Campus Based 1 Day Short Course or Workplace RIIVEH305E Operate and Maintain a 4WD Vehicle $500 pp Locations: Ipswich, Chinchilla and Toowoomba On Demand Min: 4 Max: 4 for the practical component, more for theory Campus Based 1 Day Short Course or Workplace Essential Skills for Business 2017 Course Guide 1

Construction RIIWHS204D Work Safely at Heights $310 pp Locations: Chinchilla and Toowoomba & On Demand Min: 8 Max: 10 Campus Based 1 Day Short Course or Workplace UETSS00029 Refresher - Perform Rescue from a Live LV Panel and CPR $80 pp Locations: Dalby, Toowoomba and Workplace Min: 6 Max: 8 Blended learning UEESS00098 Restricted - Electrical Safety Testing of Electrical Corded Equipment and Cord Assemblies $585 pp Locations: Ipswich, Kingaroy, Toowoomba and Workplace Campus Based - Part time TLILIC2001 Licence to Operate a Forklift $580 pp Locations: Workplace, Ipswich, Chinchilla, Dalby, Kingaroy, Toowoomba, Warwick and Roma & On Demand Min: 4 Max: 8 Blended - Campus Based or On the Job Training RIIHAN301D Operate Elevating Work Platform (Yellow card) - One Lift Type $475 pp Locations: Ipswich, Kingaroy, Toowoomba and Workplace On Demand Min: 4 Max: 8 Campus Based ½ Day Short Course or Workplace RIIHAN301D Operate Elevating Work Platform (Yellow card) - Two Lift Types $630 pp Locations: Ipswich, Kingaroy, Toowoomba and Workplace On Demand Min: 4 Max: 8 Campus Based ½ Day Short Course or Workplace 2 tafesouthwest.edu.au 1300 914 754

Community Services and Health Keen to work with children, families, and at-risk members of the community, making a real difference to their lives? Our highly regarded courses ranging from Youth Work to Mental Health will see you experienced and ready to improve clients wellbeing in a variety of community service settings. CHCSS00073 Case Management Skill Set $260 pp - $1380 pp Locations: External Min: 9 Work Book & Online SCHCSS00079 Homelessness Support Work Skill Set $890 pp Locations: External & On Demand Min: 8 Work Book CHCSS00070 Medication Assistance Skill Set $86 pp - $464 pp Locations: Blended (including work place requirements) & On Demand Min: 8 Blended CHCSS00061 Family Support Services Work Skill Set - Provide Support $790 pp Locations: External Blended Essential Skills for Business 2017 Course Guide 3

Community Services and Health HLTINF005 Maintain Infection Prevention for Skin Penetration Treatments $310 pp Locations: External Online SSHLT0001 First Aid Skill Set $135 pp Locations: Ipswich, Chinchilla, Dalby, Kingaroy, Roma and Toowoomba Blended Learning - 1 Day Workshop SSHLT0717 Provide Cardiopulmonary Resuscitation (CPR) $50 pp Locations: Ipswich, Chinchilla, Dalby, Kingaroy, Roma and Toowoomba TBA Blended Learning - 1 Day Workshop 4 tafesouthwest.edu.au 1300 914 754

Engineering and Manufacturing Want a job where you can get your hands dirty, and then sit back and admire your efforts at the end of the day? A career in the engineering or automotive industries might just be for you. From boiler making to automotive technology, you ll train in industry-current workshops ensuring you re jobready and/or ready to start your own business. AUC Basic Welding $238 pp Locations: Ipswich and Kingaroy Campus Based - Part time AUC Welding - Welders Certification 1 to 9 $551 pp Locations: Ipswich, Dalby, Kingaroy and Toowoomba Campus Based - Part time MEM05026C Apply Welding Principles - Welding Certification Theory Component $505 pp Locations: Ipswich, Kingaroy and Toowoomba Campus Based - Part time MSMWHS217 Gas Test Atmospheres $220 pp Locations: Chinchilla and Workplace & On Demand Min: 8 Max: 12 Campus Based ½ Day Short Course or Workplace Essential Skills for Business 2017 Course Guide 5

Engineering and Manufacturing RIIWHS202D Enter and Work in a Confined Space $310 pp Locations: Chinchilla, Toowoomba and Workplace & On Demand Min: 8 Max: 10 Campus Based 1 Day Short Course or Workplace RIIVEH201D Operate Light Vehicle $500 pp Locations: Ipswich, Chinchilla, Toowoomba and Workplace On Demand Min: 4 Max: 4 for the practical component, more for theory Campus Based 1 Day Short Course or Workplace RIIVEH305E Operate and Maintain a 4WD Vehicle $500 pp Locations: Ipswich, Chinchilla, Toowoomba and Workplace On Demand Min: 4 for the practical component, more for theory Campus Based 1 Day Short Course or Workplace RIIWHS204D Work Safely at Heights $310 pp Locations: Chinchilla, Toowoomba and Workplace & On Demand Min: 8 Max: 10 Campus Based 1 Day Short Course or Workplace UETSS00029 Refresher - Perform Rescue from a Live LV Panel and CPR $80 pp Locations: Dalby, Toowoomba and Workplace Min: 6 Max: 8 Blended learning UEESS00098 Restricted - Electrical Safety Testing of Electrical Corded Equipment and Cord Assemblies $585 pp Locations: Ipswich, Kingaroy, Toowoomba and Workplace Campus Based - Part time 6 tafesouthwest.edu.au 1300 914 754

Engineering and Manufacturing TLILIC2001 Licence to Operate a Forklift Truck $580 pp Locations: Ipswich, Chinchilla, Dalby, Kingaroy, Roma, Toowoomba, Warwick and Workplace & On Demand Min: 4 Max: 8 Blended - Campus Based or On the Job Training TLILIC2002 Licence to Operate an Order Picking Forklift Truck $580 pp Locations: Ipswich, Toowoomba, Warwick and Workplace On Demand Min: 4 Max: 8 Blended - Campus Based or On the Job Training RIIHAN301D Operate Elevating Work Platform (Yellow card) - One Lift Type $475 pp Locations: Ipswich, Kingaroy, Toowoomba and Workplace On Demand Min: 4 Max: 8 Campus Based ½ Day Short Course or Workplace RIIHAN301D Operate Elevating Work Platform (Yellow card) - Two Lift Types $630 pp Locations: Ipswich, Kingaroy, Toowoomba and Workplace On Demand Min: 4 Max: 8 Campus Based ½ Day Short Course or Workplace Essential Skills for Business 2017 Course Guide 7

Essential Skills for Business Meet the new faces of business - Facebook, Airbnb, and Uber. From the services they deliver to marketing, to their approach to staffing and recruitment, they are reshaping the corporate sphere to match a new age. They are connected, data driven and project-focused in everything they do, and they do it well. Beginners Computing Workshop $231 pp Locations: Dalby, Kingaroy, Roma, Springfield, Toowoomba and Warwick Min: 5 Max: 15 3 Hour Workshop Microsoft Office Intermediate Word Workshop Locations: Dalby, Kingaroy, Roma, Springfield, Toowoomba and Warwick Min: 5 Max: 15 3 Hour Workshop Microsoft Office Beginners Excel Workshop Locations: Dalby, Kingaroy, Roma, Springfield, Toowoomba and Warwick Min: 5 Max: 15 3 Hour Workshop Microsoft Office Intermediate Excel Workshop Locations: Dalby, Kingaroy, Roma, Springfield, Toowoomba and Warwick Min: 5 Max: 15 3 Hour Workshop 8 tafesouthwest.edu.au 1300 914 754

Essential Skills for Business Business Management Locations: Ipswich, Chinchilla, Kingaroy, Lockyer Valley, Nurunderi, Roma, Springfield, Toowoomba and Warwick & On Demand Min: 5 Max: 15 4 Hour Workshop Get Ready to Compete Locations: Ipswich, Chinchilla, Kingaroy, Lockyer Valley, Nurunderi, Roma, Springfield, Toowoomba and Warwick & On Demand Min: 5 Max: 15 4 Hour Workshop Finance for Non-finance People Locations: Ipswich, Chinchilla, Kingaroy, Lockyer Valley, Nurunderi, Roma, Springfield, Toowoomba and Warwick & On Demand Min: 5 Max: 15 4 Hour Workshop Managing Your Employees Locations: Ipswich, Chinchilla, Kingaroy, Lockyer Valley, Nurunderi, Roma, Springfield, Toowoomba and Warwick & On Demand Min: 5 Max: 15 4 Hour Workshop Essential Skills for Business 2017 Course Guide 9

Essential Skills for Business Going Digital Locations: Ipswich, Chinchilla, Kingaroy, Lockyer Valley, Nurunderi, Roma, Springfield, Toowoomba and Warwick & On Demand Min: 5 Max: 15 4 Hour Workshop Business Communication Locations: Ipswich, Chinchilla, Kingaroy, Lockyer Valley, Nurunderi, Roma, Springfield, Toowoomba and Warwick & On Demand Min: 5 Max: 15 4 Hour Workshop How to Develop Teams in the Workplace Locations: Ipswich, Chinchilla, Kingaroy, Lockyer Valley, Nurunderi, Roma, Springfield, Toowoomba and Warwick & On Demand Min: 5 Max: 15 4 Hour Workshop How to Build Resilience in the Workplace Locations: Ipswich, Chinchilla, Kingaroy, Lockyer Valley, Nurunderi, Roma, Springfield, Toowoomba and Warwick & On Demand Min: 5 Max: 15 4 Hour Workshop 10 tafesouthwest.edu.au 1300 914 754

Essential Skills for Business Managing Conflict in the Workplace Locations: Ipswich, Chinchilla, Kingaroy, Lockyer Valley, Nurunderi, Roma, Springfield, Toowoomba and Warwick & On Demand Min: 5 Max: 15 4 Hour Workshop Customer Service for Excellence Locations: Ipswich, Chinchilla, Kingaroy, Lockyer Valley, Nurunderi, Roma, Springfield, Toowoomba and Warwick & On Demand Min: 5 Max: 15 4 Hour Workshop Process and Procedure Guides Locations: Ipswich, Chinchilla, Kingaroy, Lockyer Valley, Nurunderi, Roma, Springfield, Toowoomba and Warwick & On Demand Min: 5 Max: 15 4 Hour Workshop Developing Leaders Not Managers Locations: Ipswich, Chinchilla, Kingaroy, Lockyer Valley, Nurunderi, Roma, Springfield, Toowoomba and Warwick & On Demand Min: 5 Max: 15 4 Hour Workshop Essential Skills for Business 2017 Course Guide 11

Essential Skills for Business Project Management Fundamentals Locations: Ipswich, Chinchilla, Kingaroy, Lockyer Valley, Nurunderi, Roma, Springfield, Toowoomba and Warwick & On Demand Min: 5 Max: 15 4 Hour Workshop SSHLT0001 First Aid Skill Set $135 pp Locations: Ipswich, Chinchilla, Dalby, Kingaroy, Roma and Toowoomba Blended Learning - 1 Day Workshop SSHLT0717 Provide Cardiopulmonary Resuscitation (CPR) $50 pp Locations: Ipswich, Chinchilla, Dalby, Kingaroy, Roma and Toowoomba TBA Blended Learning - 1 Day Workshop Emotional Intelligence Locations: Ipswich, Chinchilla, Kingaroy, Lockyer Valley, Nurunderi, Roma, Springfield, Toowoomba and Warwick & On Demand Min: 5 Max: 15 4 Hour Workshop 12 tafesouthwest.edu.au 1300 914 754

Hair, Beauty and Massage Are you fashion-forward, chic, and love to pamper those around you? A career that allows you to use your imagination, while making others feel fantastic might just be for you. From aromatherapy to massage and everything in between, these courses will see you train in real salons with real customers, ensuring you graduate job and client-ready. Airbrush Makeup Workshop (requires prior makeup knowledge) $170 pp Locations: Ipswich and Toowoomba On Demand Min: 8 Max: 15 Campus Based 1 Day Short Course Aromatherapy Basics Workshop $170 pp Locations: Ipswich and Toowoomba On Demand Min: 8 Max: 15 Campus Based 1 Day Short Course TLIF3063A Creative Cutting Workshop $210 pp Locations: Ipswich and Toowoomba & On Demand Min: 8 Max: 15 Campus Based 1 Day Short Course TLILIC2001A Hot Stone Massage Workshop (must have a massage qualification) $229 pp Locations: Ipswich and Toowoomba On Demand Min: 8 Max: 15 Campus Based 1 Day Short Course Essential Skills for Business 2017 Course Guide 13

Hair, Beauty and Massage Indian Head Massage $210 pp Locations: Ipswich and Toowoomba On Demand Min: 8 Max: 15 Campus Based 1 Day Short Course Lash and Brow Workshop $170 pp Locations: Ipswich and Toowoomba Min: 8 Max: 15 Campus Based 1 Day Short Course Lash Grafting Workshop $245 pp Locations: Ipswich and Toowoomba Min: 8 Max: 15 Campus Based 2 Day Short Course 14 tafesouthwest.edu.au 1300 914 754

Hair, Beauty and Massage Long Hair Concepts $200 pp Locations: Toowoomba On Demand Min: 8 Max: 15 Campus Based 1 Day Short Course Mini Barber Workshop $368 pp Locations: Ipswich On Demand Min: 8 Max: 15 Campus Based 1 Day Short Course Reflexology Basics Workshop $150 pp Locations: Ipswich and Toowoomba On Demand Min: 8 Max: 15 Campus Based 1 Day Short Course Upstyling Masterclass $210 pp Locations: Ipswich and Toowoomba On Demand Min: 8 Max: 15 Campus Based 1 Day Short Course Essential Skills for Business 2017 Course Guide 15

Hair, Beauty and Massage SHBBHRS002 Perform Female Intimate Waxing Treatments $265 pp Locations: Ipswich and Toowoomba Min: 8 Max: 15 Campus Based 1 Day Per Week Over 4 Weeks SHBBSKS001 Pierce Ear Lobes $265 pp Locations: Ipswich and Toowoomba Min: 8 Max: 15 Campus Based 2 Day Short Course SHBBBOS001 Apply Cosmetic Tanning Products $265 pp Locations: Ipswich and Toowoomba Min: 8 Max: 15 Campus Based 2 Day Short Course SIHHHCS309A Perform Face and Head Shaves $368 pp Locations: Ipswich and Toowoomba On Demand Min: 2 Max: 4 Flexible 20 hours 16 tafesouthwest.edu.au 1300 914 754

Hospitality Want both practical and people skills that will allow you to travel the world? From cookery to event coordination, our courses, delivered in industry-grade kitchens and open to the public restaurants, will see you qualified to find work at your local through to employment at exciting 5-star overseas hotels. Coffee Skills $88 pp Locations: Ipswich, Kingaroy, Roma, Toowoomba and Warwick & On Demand Min: 8 Max: 15 3 Hours Responsible Management of Licensed Venues $402 pp Locations: Ipswich, Chinchilla, Dalby, Goondiwindi, Stanthorpe and Toowoomba & On Demand Min: 8 Max: 100 Campus Based 1 Day Short Course SITHGAM201 Provide Responsible Gambling Services $85 pp Locations: Ipswich, Chinchilla, Dalby, Kingaroy, Roma, Toowoomba and Warwick & On Demand Min: 8 Max: 100 Campus Based 1 Day Short Course SITSS00017 Food Safety Supervision $220 pp Locations: Ipswich, Chinchilla, Dalby, Kingaroy, Roma, Toowoomba, Warwick, and external & On Demand Min: 8 Max: 15 Campus Based 1 Day Short Course Essential Skills for Business 2017 Course Guide 17

Hospitality SITSS00024 Responsible Service of Alcohol $75 pp Locations: Ipswich, Chinchilla, Dalby, Kingaroy, Roma, Toowoomba and Warwick & On Demand Min: 8 Max: 100 3 Hours SITSS00048 Barista Course $775 pp Locations: Toowoomba and Warwick & On Demand Min: 8 Max: 15 ½ day over 8 weeks GOT THE SKILLS? GET RECOGNISED! TALK TO US ABOUT RECOGNITION OF PRIOR LEARNING TODAY! 18 tafesouthwest.edu.au 1300 914 754

Infrastructure and Primary Industries If being in the great outdoors is something your enjoy, or if you re seeking a job that will allow you to travel and work on projects on a massive scale, a career agriculture, horticulture, infrastructure or resources might just be for you. Our qualifications, which range from tickets and licences to diploma level qualifications will have you skilled and job-ready. AHCARB202A and AHCARB205A Operate and Maintain Chainsaws and Fell Small Trees $620 pp Locations: Ipswich, Toowoomba, Chinchilla, Kingaroy, Warwick and Workplace & On Demand Min: 8 Max: 8 2 Day Short Course or Workplace AHCBIO201A Inspect and Clean Machinery for Plant, Animal and Soil Material $475 pp Locations: Dalby and Workplace & On Demand Min: 4 Max: 8 1 Day Short Course or Workplace AHCMOM212A Operate Quad Bikes $475 pp Locations: Dalby, Warwick and Workplace On Demand Min: 6 Max: 8 1 Day Short Course or Workplace AHCPMG301A, AHCCHM304A and AHCCHM303A Chemical Application for Agriculture $499 pp Locations: Ipswich, Chinchilla, Dalby, Kingaroy, Roma, Warwick and Workplace & On Demand Min: 8 Max: 15 2 Day Short Course or Workplace Essential Skills for Business 2017 Course Guide 19

Infrastructure and Primary Industries RIIWHS202D Enter and Work in a Confined Space $310 pp Locations: Chinchilla and Toowoomba & On Demand Min: 8 Max: 10 1 Day Short Course or Workplace AUC Basic Welding $238 pp Locations: Ipswich, Kingaroy, Roma, Toowoomba and Warwick Campus Based - Part time Wild Animal Field Harvesting $308 pp Locations: External Online or Electronic Commercial Wildlife Harvesting $220 pp Locations: External Flexible RIIWHS204D Work Safely at Heights $310 pp Locations: Chinchilla, Toowoomba and Workplace & On Demand Min: 8 Max: 10 Campus Based 1 Day Short Course or Workplace UETSS00029 Refresher - Perform Rescue from a Live LV Panel and CPR $80 pp Locations: Dalby, Toowoomba, Workplace Blended learning 20 tafesouthwest.edu.au 1300 914 754

Infrastructure and Primary Industries UEESS00098 Restricted - Electrical Safety Testing of Electrical Corded Equipment and Cord Assemblies $585 pp Locations: Ipswich, Kingaroy, Toowoomba and Workplace Campus Based - Part time TLILIC2001 Licence to Operate a Forklift Truck $580 pp Locations: Ipswich, Chinchilla, Dalby, Kingaroy, Roma, Toowoomba, Warwick and Workplace & On Demand Min: 4 Max: 8 Blended - Campus Based or On the Job Training RIIVEH201D Operate Light Vehicle $500 pp Locations: Chinchilla, Ipswich and Toowoomba On Demand Min: 4 Max: 4 for the practical component, more for theory Campus Based 1 Day Short Course or Workplace RIIVEH305D Operate and Maintain 4WD $500 pp Locations: Ipswich, Chinchilla, Roma, and Toowoomba On Demand Min: 4 Max: 4 for the practical component, more for theory Campus Based 1 Day Short Course or Workplace Essential Skills for Business 2017 Course Guide 21

Transport and Logistics Get your career moving with our range of tickets, licences, short courses and qualifications in Transport and Logistics. Our teachers are industry-experienced and deliver training on campus and in the workplace which will have you skilled and job-ready. AHCBIO201A Inspect and Clean Machinery for Plant, Animal and Soil Material $475 pp Locations: Dalby and Workplace & On Demand Min: 4 Max: 8 Campus Based 1 Day Short Course or Workplace RIIHAN301D Operate Elevating Work Platform (Yellow card) - One Lift Type $475 pp Locations: Ipswich, Kingaroy, Toowoomba and Workplace On Demand Min: 4 Max: 8 ½ Day Short Course RIIHAN301D Operate Elevating Work Platform (Yellow card) - Two Lift Types $630 pp Locations: Ipswich, Kingaroy, Toowoomba and Workplace On Demand Min: 4 Max: 6 ½ Day Short Course RIIWHS204D Work Safely at Heights $310 pp Locations: Chinchilla, Toowoomba, and Workplace & On Demand Min: 8 Max: 10 Campus Based 1 Day Short Course or Workplace 22 tafesouthwest.edu.au 1300 914 754

Transport and Logistics RIIVEH201D Operate Light Vehicle $500 pp Locations: Ipswich, Chinchilla, Toowoomba and Workplace & On Demand Max: 4 for the practical component, more for theory Campus Based 1 Day Short Course or Workplace TLID1001 Shift Materials Safely Using Manual Handling Methods $220 pp Locations: Workplace On Demand Min: 8 Max: 10 ½ Day Short Course TLIA1001 Secure Cargo $220 pp Locations: Workplace On Demand Min: 8 Max: 10 ½ Day Short Course TLID2004 Load and Unload Goods/Cargo $220 pp Locations: Workplace On Demand Min: 8 Max: 10 ½ Day Short Course Essential Skills for Business 2017 Course Guide 23

Transport and Logistics TLIF2010 Apply Fatigue Management Strategies $210 pp Locations: Campus and Workplace On Demand Min: 8 Max: 15 Campus Based ½ Day Short Course or Workplace TLIF3063 Administer the Implementation of Fatigue Management Strategies $210 pp Locations: Campus and Workplace On Demand Min: 8 Max: 12 Campus Based ½ Day Short Course or Workplace TLILIC2001 Licence to Operate a Forklift Truck $580 pp Locations: Ipswich, Chinchilla, Dalby, Kingaroy, Roma, Toowoomba, Warwick and Workplace & On Demand Min: 4 Max: 8 Blended - Campus Based or On the Job Training TLILIC2002 Licence to Operate an Order Picker Forklift Truck $580 pp Locations: Workplace On Demand Min: 4 Max: 8 Blended - Campus Based or On the Job Training TLID2010 Operate a Forklift (Refresher or VOC) $220 pp Locations: Workplace On Demand Min: 6 Max: 10 4 Hour Short Course in the Workplace 24 tafesouthwest.edu.au 1300 914 754

Notes DISCLAIMER: While every effort has been made to ensure the information in this publication is accurate, changes may occur at any time. All information is current as of May 2017 and is subject to change. Aboriginal and/or Torres Strait Islanders should note no offence is intended, however the publication may contain images which cause distress. Images by: TAFE Queensland and TAFE Queensland South West.