, m IMAGINE IOT PROTOTYPE CHALLENGE TEMPLATE FOR SUBMISSION REQUIREMENTS Template Description This is a template that can be used for the Prototype Challenge included as part of the opensap course Imagine IoT.
Story Summary Tom of the Environmental services for the Parnell City Council needs a solution to monitor and control public bins, pavement litter and schedule sweepers. Storyline Currently the whole process is manual. Tom assigns jobs to the footpath sweepers who cleans the pavements from litter in the morning and keep checking during the day for any litter. The Sweepers also empties the public bins twice a day regardless of whether the bins are full or not. Like in the image below Tom wants to know if there is garbage around the bins, and then alert the sweeper on the ground. Tom gets a report from the sweepers at the end of the day if there are any issues. Tom is interested in a way to be efficiently alerted when the public bins are full and the pavement has litter. The data should be real time, so that he could take action quickly. 2 SAP SE or an SAP affiliate company. All rights reserved.
Persona Tom Miller Sweepers Team Lead I like to be efficient in assigning jobs to sweepers when the public bins are full and the pavement has litter so as to keep the city clean. About 39 years of age with 9 years experience as a Team leader Job scheduler Equipment monitor Responsibilities Main Goals Needs Assign jobs Monitor footpath and street sweeping Schedule public bins litter collection Monitor sweeping equipment Innovate our current process Make life easy for the our team Pain Points I need to know the bins that are full I need to know there is litter on the footpaths I need to know the streets that need more priority Need to know the sweepers on the ground Not able to priorities the footpaths and bins that need attention Sometimes there is not litter and the bins are not full but the sweepers have to check regardless No alert on equipment if something is wrong 3 SAP SE or an SAP affiliate company. All rights reserved.
Point of View 4 SAP SE or an SAP affiliate company. All rights reserved.
User Experience Journey ACTIONS Arrive at the office Look at the report Check the equipment Prepare a roaster Call from a sweeper equipment B147 has stopped working Home time MINDSET Look at yesterday s report? Need to prepare the roaster for the next month Need to check the equipment login There was a lot of litter around May Street Need more sweepers in that area just in case B139 is not available but it s not assigned to anyone on the spreadsheet Put reminder to call the sweepers and ask Who is available next month Let me check the annual leave calendar Jane is not available, call her to confirm Who can assign in her place? Keith maybe Take equipment to the sweeper Assign an engineer to look at the machine Shutdown the computer FEELING TOUCH POINTS Computer Report Equipment spreadsheet Reminder on outlook calendar Leave request calendar Mobile phone Mobile phone equipment computer
CURRENT SITUATION Cleaning is done during the early hours of the morning and involves mechanically and manually sweeping the footpaths and streets, as well as collecting all the litter. A designated person with a hand-cart may also carry out spot-cleaning during the day. Frequencies and exact cleaning schedules are planned appropriate to an area's use. PROPOSED SOLUTION The proposed solution is an Iota solution whereby the bins alerts the manager on any changes e.g. damaged bins, full bins, not enough bins in the area, type of waste, smell, fire etc. The manager will be able to schedule jobs and point the stuff to the right bins that need urgent attention instead of sweeper constantly checking throughout the day even if the bins are not full. This solution can also manage the equipment inventory, alert of any issues on the equipment in advance. The solution can also be future enhance to monitor not just the bins but the pavements, with sensors placed on the pavement or on the street lights to detect any litter. Below is a mock up on Build https://standard.build.me/api/projects/7903a0a37483f6860cd405b2/prototype/s napshot/latest/index.html#/14775230085032608_s0