Ymddiriedolaeth GIG Gwasanaethau Ambiwlans Cymru Welsh Ambulance Services NHS Trust Listening to our patients NetworkNEWS Pictured: Staff and partners launching our Dementia Plan. Dementia Friendly Community We are proud to announce that the Welsh Ambulance Services NHS Trust is now a Dementia Friendly Community. We know that dementia is going to be the 21st century s biggest healthcare challenge. Over the last year, we have spoken to many people living with dementia and their carers. Gathering people s feedback and experiences is really helping us have a better understanding of how best to support people living with dementia, their carers and families. People tell us that they want friendly, caring staff, and to be treated with dignity and respect. Using the telephone can be difficult for some people when lots of questions need to be answered, so time and understanding is important. Many staff in the Welsh Ambulance Service are now Dementia Friends after attending awareness sessions. The Alzheimer s Society s Dementia Friends programme, aims to transform the way the nation thinks, talks and acts about dementia, by helping people develop an understanding and perception of dementia. For further information about becoming a Dementia Friend, visit www.dementiafriends.org.uk. We are also pleased to announce the launch of our Dementia Plan. The three year plan outlines our ambition to improve our services for people with dementia, as well as consider the impact it will have on our staff. Winter 2017 Welcome Welcome to the Winter 2017 edition of Network News. In this edition, we will give you an update on campaigns we have been involved in; the different community engagement work carried out across Wales, in particular with Children and Young People. Find out what people have told us, and how we are listening and using patient experience to improve our work. INSIDE THIS ISSUE In the spotlight 2 You re never too young to learn 3 We re listening 4 Visiting local communities 5 All wrapped up for Winter 6 To keep up to date with our latest projects or for the latest health information and advice follow us on Twitter @WelshAmbPIH @NHSDirectWales Like us on Facebook www.facebook/welshambulanceservice www.facebook/nhsdirectwales NETWORK NEWS WINTER 2017 1
In the Spotlight Rachel Watling Communications Specialist Digital & Social Media I joined the Welsh Ambulance Service in June 2017 to manage the Trusts digital and social media platforms. Having previously worked for the Football Association of Wales and Princes Gate Spring Water, I have a wealth of experience in the digital space. This is a new role within the Welsh Ambulance Service and was created to help capture real time feedback from our service users and their families. We want our patients and the public to possess the tools, and information, to choose well when using our service and to stay safe and healthy in doing so. Digital communications is now even more critical to ensure that all our stakeholders are aware of and understand the service we provide. From staff updates, running a range of campaigns, promoting the work of our ambulance crews, and supporting the operational needs of the organisation, my role is very varied. Communications is regarded as a key function and acts as an important method to communicate with patients, public, staff, media and other stakeholders across Wales and the UK. Our digital platforms make the Welsh Ambulance Service far more accessible for patients to contact the service with their questions or feedback. By developing our digital space, our staff and patients will feel more involved and will help to develop a greater sense of community. By connecting patients, public, staff and stakeholders on social media, it helps to build a network of people supporting each other towards better health and acts as a way for us to help improve patient education. Our digital platforms act as a fantastic tool to help promote the incredible work and dedication of our staff on a daily basis and I feel privileged to be able to do this as part of my new role. NEW Easy Read information leaflets In August a new Easy Read feature was added to the NHS Direct Wales website with information for people with a learning disability, carers and their families about health matters and keeping well. The section, which is easy to navigate, covers a wide range of topics from cancer to mental health and can be accessed through a simple A-Z menu. To view the Easy Read section click here: www.nhsdirect.wales.nhs.uk/easyreads. If you would like your easy read leaflet to appear on the website, please contact peci.team@wales.nhs.uk. 2 WELSH AMBULANCE SERVICES NHS TRUST
You re never too young to learn Following last year s success, the Trust once again visited Primary schools across Wales throughout October. With the help of staff, community responders and partners, we reached over 2,000 junior school children to teach them life-saving skills. During our visit we helped children understand: The difference between a big and little accident Other NHS services that can help When to dial 999 What happens when you call 999 They also learnt about: Chain of survival CPR; when and how to do it What a defibrillator is, where they can be found and how to use it The recovery position How to deal with someone choking We will be evaluating the success of the campaign and involving everyone who participated in Shoctober. Not all schools were out for the summer! Throughout the summer holidays the team visited a number of schools across Cardiff, talking to children about the different roles within the Welsh Ambulance Service. We also played our big/little accident quiz to raise awareness about appropriate use of 999 and talked about other health services in the community that can help. Some lucky pupils also got the chance to look on board an ambulance! Our visits supported Food Fun Wales project run by City of Cardiff Council and Cardiff and Vale University Local Health Board. The project aims to teach children about different services and offer sport activities whilst giving them good-quality healthy meals in a safe, fun environment. Fun Food Wales hopes to help reduce isolation and hunger experienced by families during the school holidays. NETWORK NEWS WINTER 2017 3
WHAT S YOUR STORY? We re listening... Promises for Young People As part of our work to apply a Children s Rights Approach within the Welsh Ambulance Service, over the summer, we engaged with children and young people (between 8-18 years of age) to capture their feedback on What they expect when they use any of our services..., supporting the United Nations (UN) Convention on the Rights of the Child. We have been overwhelmed with the feedback and have received over 300 comment cards. Using their feedback, this helped us develop a list of Promises which we officially launched at the Noah s Ark Children s Hospital for Wales, Cardiff as part of UN Universal Children s Day. These Promises will be shared with our staff and volunteers so they understand what is important to children and young people when using our services. this is what you ve told us Please say thank you to the wonderful ambulance crew that arrived when my husband had a stroke. I was so worried he would fall and hurt himself. He lost the use of his left side. They were so supportive. They worked hard to calm him down as he was obviously shocked. Thank you from the bottom of my heart. The lady who took my call was amazing. I had never done this before. She spoke to me clearly and stayed on the line until the ambulance arrived, talking me through the situation and prompting me to deal with the casualty. I could not have done this without her help. It was like talking with a friend. People knock the NHS, but until they are needed, they have no idea of how helpful they are. The Paramedics were equally amazing. Thank you for the incredible service I received after a self-harm episode from the paramedics. They were all wonderful and very reassuring and friendly and I really appreciate their help. Visit our website www.ambulance.wales.nhs.uk to see videos of stories we have gathered. New Jack comic As part of our ongoing commitment to develop children and young people s resources, we recently developed Jack tells you about other people who can help. The comic, which is suitable for Key Stage 2 (age 8-11 years old), aims to teach children all about other local services in the community that can help with health issues. Jack welcomes our latest recruit Kim! Meet Kim, our latest paramedic recruit, who will travel across Wales with Jack to engage with children and help deliver emergency messages. Kim, our new mascot, was launched during our Shoctober primary school campaign. We hope that Jack and Kim will be good role models and influence the way children see and use the ambulance service, inspiring new recruits to join us and make a difference! 4 WELSH AMBULANCE SERVICES NHS TRUST
Visiting local communities We continued to visit different communities across Wales at open days, health fairs and partnership events. We listened to your experiences, answered your questions and shared information about campaigns and improvements happening across the service. Here are just some of the people we ve met over the summer! NETWORK NEWS WINTER 2017 5
We ve got winter wrapped up! No appointment With the leaves falling off Look after yourself needed the trees and a chill in the air, we all know what season is waiting around the corner. To help you stay warm and well this winter, here are a few small things you can do that will make a big difference to your health. Cold weather can affect your health in many different ways. For older people, in particular, the longer the exposure to the cold the more risk of heart attacks, strokes, pneumonia, depression, worsening arthritis and increased accidents at home. To keep well in the cold: Keep BE PREPARED Are you entitled to a free flu vaccine? For further advice ask your Pharmacist or GP. Do you have repeat prescriptions? Many surgeries and pharmacists have reduced hours over Christmas and New Year so it s important to get what you need Get rid of old slippers to avoid trips and slips and, if you go outside, wear firm fitting footwear and shoes with a good grip Stock up on tinned and frozen foods so you don t have to go out too much when it s cold or icy. What do you want included? contact us 6 WELSH AMBULANCE SERVICES NHS TRUST warm by wearing layers of clothes indoors and out. Use a hot water bottle or electric blanket to keep your bed warm. Have at least one hot meal a day eating regularly helps keep you warm. Make sure you have hot and cold drinks regularly throughout the day. Got a lifeline button? Wear your pendent at all times when you re at home. If you have a heart or chest problem, stay indoors during very cold weather. If you have to go outside wrap a scarf around your mouth to protect your lungs from the cold air. Don t be lonely this winter. If you, a family member or neighbour are worried about a relative or elderly neighbour, contact your local council or call Age Cymru s helpline free on 08000 223 444, MondayFriday, 9am-5pm. Please contact us if you would like to know more about any of our features or if there is something you would like included in this newsletter. Contact the Patient Experience and Community Involvement team by e-mail peci.team@wales.nhs. uk or phone 01792 311773. If you start feeling unwell, even if it s a cough or cold, don t wait until it gets more serious, go and speak to your local pharmacist. You can get advice and treatment from them on a range of common ailments without having to make an appointment such as: sore throat, back pain, diarrhoea, dry eyes and more. For details of local pharmacists visit www.nhsdirect.wales.nhs.uk. DATES FOR YOUR DIARY 1-31 November Movember. Raise awareness of men s health issues 1-31 November Sensory Loss awareness month 20 November Universal Children s Day 24 November Carers Rights Day 3 December International Day of Persons with Disabilities 11 December Winter health event. Morrisons in Morfa, Swansea 14 December Winter health event, Ebbw Vale Festival Park 12 January Winter health event Aberafan shopping Centre Useful websites for information and advice www.ambulance.wales.nhs.uk www.nhsdirect.wales.nhs.uk www.choosewellwales.org.uk www.youtube.com/welshambulance This newsletter is also available in Braille, other languages, large print and audio format upon request.
Ymddiriedolaeth GIG Gwasanaethau Ambiwlans Cymru Welsh Ambulance Services NHS Trust Gwrando ar ein cleifion NEWYDDION Y Rhwydwaith Yn y llun: Staff a phartneriaid yn lansio ein Cynllun Dementia. Cymuned Gyfeillgar i Ddementia Rydyn ni n falch o allu cyhoeddi bod Ymddiriedolaeth GIG Gwasanaethau Ambiwlans Cymru yn awr yn Gymuned Gyfeillgar i Ddementia. Gwyddom mai dementia fydd her gofal iechyd fwyaf yr 21 ganrif. Dros y flwyddyn ddiwethaf, rydym wedi siarad â nifer o bobl sy n byw gyda dementia a u gofalwyr. Mae casglu adborth a phrofiadau pobl yn ein helpu i ddeall yn well sut orau i gefnogi pobl sy n byw gyda dementia, eu gofalwyr a u teuluoedd. Dywed pobl wrthym eu bod am gael staff cyfeillgar a gofalgar a chael eu trin gydag urddas a pharch. Gall defnyddio r ffôn fod yn anodd i rai pobl pan fydd yn rhaid ateb llawer iawn o gwestiynau felly mae amser a dealltwriaeth yn bwysig. Mae nifer o staff yn awr yng Ngwasanaethau Ambiwlans Cymru yn Ffrindiau Dementia ar ôl mynychu sesiynau ymwybyddiaeth. Mae rhaglen Ffrindiau Dementia Cymdeithas Alzheimer s yn ceisio trawsnewid y modd y mae pobl yn meddwl, yn trafod ac yn gweithredu o gwmpas dementia, drwy helpu pobl i ddatblygu dealltwriaeth a chanfyddiad o dementia. I gael mwy o wybodaeth am fod yn Ffrind Dementia, ewch i www.dementiafriends.org.uk. Rydyn ni n falch o allu cyhoeddi lansiad ein Cynllun Dementia. Mae r cynllun tair blynedd yn amlinellu ein huchelgais i wella ein gwasanaethau i bobl â dementia ynghyd ag ystyried yr effaith fydd yn ei gael ar ein staff. Gaeaf 2017 Croeso Croeso i rifyn Gaeaf 2017 o Newyddion Rhwydwaith. Yn y rhifyn hwn, byddwn yn rhoi r newyddion diweddaraf i chi am yr ymgyrch y buom yn rhan ohoni; y gwaith gwahanol i ymgysylltu â r gymuned sydd wedi bod yn digwydd yng Nghymru, yn arbennig gyda Phlant a Phobl Ifanc. Darganfyddwch fwy am yr hyn y mae pobl wedi i ddweud wrthym a sut rydyn ni n gwrando ac yn defnyddio profiadau cleifion i wella ein gwaith. YN Y RHIFYN HWN Sbotolau 2 Byth yn rhy ifanc i ddysgu 3 Rydyn ni n gwrando 4 Ymweld â chymunedau lleol 5 Lapiwch yn gynnes dros y Gaeaf 6 I gael y newyddion diweddaraf am ein prosiectau diweddaraf neu i gael y wybodaeth a chyngor iechyd diweddaraf dilynwch ni ar Twitter @WelshAmbPIH @NHSDirectWales Hoffwch ni ar Facebook www.facebook/welshambulanceservice www.facebook/nhsdirectwales NEWYDDION Y RHWYDWAITH GAEAF 2017 1
Sbotolau ar Rachel Watling Arbenigwraig Cyfathrebu- Digidol a Chyfryngau Cymdeithasol Ymunais â Gwasanaethau Ambiwlans Cymru ym mis Mehefin 2017 i reoli llwyfannau digidol a chyfryngau cymdeithasol yr Ymddiriedolaeth. Wedi gweithio cyn hynny i Gymdeithas Pêl Droed Cymru a Princes Gate Spring Water, mae gen i gyfoeth o brofiad yn y maes digidol. Mae hon yn rôl newydd o fewn Gwasanaethau Ambiwlans Cymru a chafodd ei chreu i gasglu adborth go iawn oddi wrth ein defnyddwyr gwasanaethau a u teuluoedd. Rydyn ni n awyddus i n cleifion a r cyhoedd gael yr offer a r wybodaeth i ddewis yn ddoeth wrth ddefnyddio ein gwasanaethau ac i fod yn ddiogel ac yn iach wrth wneud hynny. Mae cyfathrebu digidol hyd yn oed yn fwy critigol yn awr er mwyn sicrhau bod ein holl fudd-ddeiliaid yn ymwybodol o ac yn deall y gwasanaethau rydyn ni n eu darparu. O gael adborth diweddar staff, cynnal ystod o ymgyrchoedd, hyrwyddo gwaith ein criwiau ambiwlans, a chefnogi anghenion gweithredol y sefydliad, mae fy rôl yn hynod amrywiol. Ystyrir cyfathrebu fel swyddogaeth allweddol ac mae n ddull pwysig o gyfathrebu gyda chleifion, y cyhoedd, staff, y cyfryngau a budd-ddeiliaid eraill ar draws Cymru a r DU. Mae ein llwyfannau digidol yn gwneud Gwasanaethau Ambiwlans Cymru n llawer mwy hygyrch i gleifion i gysylltu â r gwasanaeth gyda u cwestiynau neu eu hadborth. Darllen Hawdd Drwy ddatblygu ein gofod digidol, bydd ein staff a r cleifion yn teimlo eu bod yn rhan bwysicach o r gweithrediadau a bydd yn helpu i ddatblygu mwy o r ymdeimlad o gymuned. Drwy gysylltu cleifion, y cyhoedd, y staff a budd-ddeiliad mae n helpu i greu rhwydwaith o bobl sy n cefnogi ei gilydd tuag at well iechyd ac mae n gweithredu fel modd i ni helpu i wella addysg cleifion. Mae ein llwyfannau digidol yn gweithredu fel offeryn gwych i helpu i hybu gwaith ac ymroddiad anhygoel ein staff yn ddyddiol a theimlaf ei bod yn fraint gallu gwneud hyn fel rhan o fy rôl newydd. Taflenni gwybodaeth darllen hawdd NEWYDD Ym mis Awst ychwanegwyd nodwedd Darllen Hawdd newydd at wefan Galw Iechyd Cymru. Mae n cynnig gwybodaeth i bobl ag anableddau dysgu, gofalwyr a u teuluoedd am faterion iechyd a chadw n iach. Mae r adran, sy n hawdd ei phori, yn cynnwys ystod eang o bynciau o ganser I iechyd meddwl. Gellir cael hyd iddi drwy ddewislen syml A-Z. I weld yr adran Darllen Hawdd, cliciwch yma: www.nhsdirect.wales.nhs.uk/easyreads. Os hoffech i ch taflen darllen hawdd ymddangos ar y wefan, gallwch gysylltu â peci.team@wales.nhs.uk. 2 YMDDIRIEDOLAETH GIG GWASANAETHAU AMBIWLANS CYMRU
Byth yn rhy ifanc i ddysgu Yn dilyn llwyddiant y llynedd, bu r Ymddiriedolaeth unwaith eto yn ymweld ag ysgolion Cynradd ar draws Cymru drwy gydol mis Hydref. Gyda help staff, ymatebwyr y gymuned a phartneriaid, roedden ni n cyrraedd 2,000 o blant ysgolion cynradd i ddysgu sgiliau achub bywyd iddyn nhw. Yn ystod ein hymweliad, roedden ni n helpu plant i ddeall: y gwahaniaeth rhwng damwain fawr a damwain fach gwasanaethau GIG eraill a all helpu pryd i ffonio 999 beth sy n digwydd pan fyddwch chi n ffonio 999 Roedden nhw hefyd yn dysgu am: gadwyn oroesi CPR; pryd a sut i w weithredu beth yw diffibriliwr, lle gellir cael hyd i un a sut i w ddefnyddio yr osgo adferiad sut i drin rhywun sy n tagu Byddwn yn gwerthuso llwyddiant yr ymgyrch ac yn ymgysylltu â phawb oedd yn cymryd rhan yn Shoctober. Nid oedd pob ysgol ar wyliau dros yr haf! Drwy gydol gwyliau r haf, roedd y tîm yn ymweld â nifer o ysgolion ar draws Caerdydd gan siarad â phlant am y gwahanol rolau o fewn Gwasanaethau Ambiwlans Cymru. Roedden ni hefyd yn chwarae ein cwis damwain fawr/ fach i godi ymwybyddiaeth o r defnydd o 999 ac yn trafod gwasanaethau iechyd eraill yn y gymuned a all helpu. Roedd rhai plant lwcus hefyd yn cael cyfle i fynd i mewn i ambiwlans! Roedd ein hymweliadau n cefnogi prosiect Food Fun Wales Cyngor Dinas Caerdydd a Bwrdd Iechyd Prifysgol Caerdydd a r Fro. Nod y prosiect yw addysgu plant am wahanol wasanaethau a chynnig gweithgareddau chwarae tra n rhoi prydau iach maethlon iddyn nhw mewn amgylchedd hwyliog a diogel. Gobaith Fun Food Wales yw helpu i leihau ynysu a newyn teuluoedd yn ystod gwyliau ysgol. NEWYDDION Y RHWYDWAITH GAEAF 2017 3
BETH YW EICH STORI CHI? Rydyn ni n gwrando... Addewidion i Bobl Ifanc Fel rhan o n gwaith I sicrhau Ymagwedd Hawliau Plant o fewn Gwasanaethau Ambiwlans Cymru, dros yr haf, roedden ni n ymgysylltu â phlant a phobl ifanc (rhwng 8-18 oed) i gael eu hadborth ar Beth maen nhw n ei ddisgwyl pan fyddan nhw n defnyddio un o n gwasanaethau..., gan gefnogi Confensiwn y Cenhedloedd Unedig (CU) ar Hawliau Plant. Cawsom ein synnu gyda r adborth a derbyniwyd dros 300 o gardiau. Drwy ddefnyddio eu hadborth, mae wedi ein helpu i ddatblygu rhestr o Addewidion a lansiwyd yn swyddogol yn Ysbyty Plant Cymru Arch Noa, Caerdydd fel rhan o Ddiwrnod Plant Byd-eang y CU. Bydd yr Addewidion hyn yn cael eu rhannu gyda n staff a n gwirfoddolwyr er mwyn iddyn nhw ddeall yr hyn sy n bwysig i blant a phobl ifanc wrth ddefnyddio ein gwasanaethau. dyma beth rydych wedi dweud wrthym A fyddech chi cystal â dweud diolch wrth y criw ambiwlans gwych a ddaeth pan gafodd fy ngwr strôc. Roeddwn i n poeni y byddai n syrthio a brifo ei hun. Collodd ddefnydd ei ochr chwith. Roedden nhw mor gefnogol. Roedden nhw n gweithio n galed i w dawelu gan ei fod mewn sioc. Diolch o waelod calon. Ewch i n gwefan www.ambiwlans.wales.nhs.uk i weld fideos o straeon a gasglwyd gennym. Roedd y ferch a dderbyniodd fy ngalwad yn anhygoel. Nid oeddwn wedi gwneud hyn o r blaen. Roedd yn siarad yn glir ac yn aros ar y lein hyd nes i r ambiwlans gyrraedd gan ddweud wrthyf beth i w wneud a m helpu i ddelio â r person. Ni allwn fod wedi gwneud hyn heb ei help. Roedd fel siarad â ffrind. Mae pobl yn beirniadu r GIG ond hyd nes bod eu hangen, nid oes ganddyn nhw unrhyw syniad pa mor garedig y maen nhw. Roedd y Parafeddygon yr un mor anhygoel. Hoffwn ddweud diolch am y gwasanaeth anhygoel a gefais gan barafeddygon ar ôl achos o hunan-niweidio. Roedden nhw i gyd yn wych ac yn hynod gyfeillgar. Rydw i n gwerthfawrogi n fawr eu help. Comic newydd Jack Yn ddiweddar, fel rhan o n hymrwymiad parhaus i ddatblygu adnoddau plant a phobl ifanc, datblygwyd Mae Jack yn dweud wrthych am bobl eraill a all helpu. Mae r comic, sy n addas ar gyfer plant Cyfnod Allweddol 2 (8-11 oed) yn ceisio addysgu plant am ein holl wasanaethau lleol yn y gymuned a all helpu gyda phroblemau iechyd. Jack yn croesawu ein recriwt newydd Kim! Dyma Kim, ein parafeddyg diweddaraf fydd yn teithio ar draws Cymru gyda Jack i ymgysylltu â phlant a bydd yn helpu i ddosbarthu negeseuon brys. Lansiwyd Kim, ein mascot newydd, yn ystod ein hymgyrch ysgolion cynradd Shoctober. Gobeithio y bydd Jack a Kim yn fodelau rôl da ac y byddan nhw n dylanwadu ar y modd y mae plant yn gweld ac yn defnyddio r gwasanaethau ambiwlans gan ysbrydoli recriwtiaid newydd i ymuno â ni a gwneud gwahaniaeth! 4 YMDDIRIEDOLAETH GIG GWASANAETHAU AMBIWLANS CYMRU
Ymweld â chymunedau lleol Roedden ni n parhau i ymweld â gwahanol gymunedau ar draws Cymru mewn diwrnodau agored, ffeiriau iechyd a digwyddiadau partneriaid. Roedden ni n gwrando ar eich profiadau, yn ateb eich cwestiynau ac yn rhannu gwybodaeth am ymgyrchoedd a gwelliannau sy n digwydd ar draws y gwasanaethau. Dyma rai o r bobl rydyn ni wedi u cyfarfod dros yr haf! NEWYDDION Y RHWYDWAITH GAEAF 2017 5
Lapiwch yn gynnes dros y gaeaf! Dim angen Gyda r dail yn disgyn oddi Gofalwch am eich hun Apwyntiad ar y coed a r awel yn oer, rydyn ni i gyd yn gwybod pa dymor sydd ar y gorwel. I ch helpu i gadw n gynnes a iach dros y gaeaf hwn, dyma rai pethau bach y gallwch eu gwneud fydd yn gwneud gwahaniaeth mawr i ch iechyd. Gall tywydd oer affeithio ar eich iechyd mewn sawl ffordd. Ar gyfer pobl hŷn yn benodol, po hiraf y byddwch allan yn yr oerfel, po fwyaf y perygl o gael trawiad ar y galon, strôc, niwmonia, iselder, arthritis yn gwaethygu a mwy o ddamweiniau yn y cartref. I gadw n iach yn yr oerfel: Cadwch yn gynnes drwy wisgo haenau o ddillad y tu mewn a thu allan. Defnyddiwch botel ddŵr poeth neu flanced drydan i gadw eich gwely n gynnes. Mynnwch o leiaf un pryd cynnes bob dydd - mae bwyta n rheolaidd yn helpu i ch cadw n BYDDWCH YN BAROD gynnes. Cofiwch yfed diodydd A oes gennych hawl i frechlyn cynnes ac oer yn rheolaidd y ffliw am ddim? I gael cyngor drwy r dydd. pellach, gofynnwch i ch Fferyllydd A oes gennych fotwm galw? neu eich Meddyg Teulu. Cofiwch ei wisgo bob amser Ydych chi n cael presgripsiynau pan fyddwch gartref. wedi u hailadrodd? Mae nifer Os oes gennych broblem ar y o feddygfeydd a fferyllwyr galon neu r frest, arhoswch i yn gweithio llai o oriau dros y mewn yn ystod y tywydd oer. Nadolig a r Flwyddyn Newydd, Os bydd yn rhaid i chi fynd felly mae n bwysig cael yr allan, rhowch sgarff o gwmpas hyn rydych eu hangen eich ceg i amddiffyn eich Gwaredwch hen sliperi rhag ysgyfaint rhag yr awyr oer. ofn i chi faglu a llithro, ac os Peidiwch â bod yn unig y gaeaf ydych yn mynd allan, gwisgwch hwn. Os byddwch chi, aelod esgidiau cadarn sy n ffitio n o ch teulu neu gymydog yn dda a gyda gafael da bryderus am berthynas neu Prynwch fwydydd tun a rhai gymydog hŷn, cysylltwch â ch wedi rhewi fel na fydd yn rhaid cyngor lleol neu ffoniwch linell i chi fynd allan yn ormodol gymorth Age Cymru am ddim ar pan fydd yn oer neu n rhewi. 08000 223 444, Dydd Llun-Dydd Gwener, 9am-5pm. Beth hoffech chi ei gynnwys? cysylltwch â ni 6 Os hoffech ymuno â r Rhwydwaith Profiadau Cleifion a Chyfranogiad y Cyhoedd, ewch i n gwefan, ffoniwch 01792 311773 neu anfonwch e-bost at peci.team@wales.nhs.uk Os byddwch chi n dechrau teimlo n sâl, hyd yn oed os mai dim ond peswch neu annwyd sydd arnoch, peidiwch ag aros hyd nes iddo fynd yn fwy difrifol, ewch at eich fferyllydd lleol. Gallwch gael cyngor a thriniaeth ar gyfer ystod o anhwylderau cyffredin heb orfod gwneud apwyntiad - dolur gwddf, poen yn y cefn, dolur rhydd, llygaid sych a mwy. I gael manylion eich fferyllydd lleol, ewch i www.nhsdirect.wales.nhs.uk DYDDIADAU I CH DYDDIADUR 1-31 Tachwedd Movember. Codi ymwybyddiaeth o broblemau iechyd dynion 1-31 Tachwedd Mis ymwybyddiaeth Colli Synhwyrau 20 Tachwedd Diwrnod Plant Byd-eang 24 Tachwedd Diwrnod Hawliau Gofalwyr 3 Rhagfyr Diwrnod Rhyngwladol Pobl ag Anableddau 11 Rhagfyr Digwyddiad Iechyd y Gaeaf. Morrisons ym Morfa, Abertawe 14 Rhagfyr Digwyddiad Iechyd y Gaeaf, Parc Gw yl Glyn Ebwy 12 Ionawr Digwyddiad Iechyd y Gaeaf Canolfan Siopa Aberafan Gwefannau defnyddiol i gael gwybodaeth a chyngor www.ambiwlans.wales.nhs.uk www.galwiechydcymru.wales.nhs.uk www.dewisdoethcymru.org.uk www.youtube.com/welshambulance Mae r daflen newyddion hon hefyd ar gael mewn Braille, ieithoedd eraill, print bras ac ar dâp o wneud cais. YMDDIRIEDOLAETH GIG GWASANAETHAU AMBIWLANS CYMRU