Influence of Forecasting Factors and Methods or Bullwhip Effect and Order Rate Variance Ratio in the Two Stage Supply Chain-A Case Study

Similar documents
Utility Debt Securitization Authority 2013 T/TE Billed Revenues Tracking Report

COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) CHARTERED BANK ADMINISTERED INTEREST RATES - PRIME BUSINESS*

Approximation of Bullwhip Effect Function in A Three - Echelon Supply Chain

Quantifying the Bullwhip Effect of Multi-echelon System with Stochastic Dependent Lead Time

2018 Annual Economic Forecast Dragas Center for Economic Analysis and Policy

MEASURING BULLWHIP EFFECT IN A MULTISTAGE COMPLEX SUPPLY CHAIN

Manufacturers Continue Capacity Expansion as Technology Orders Grow

Comprehensive Incentives for Reducing Chinook Salmon Bycatch in the Bering Sea Pollock Fleet: Individual Tradable Encounter Credits

1 PEW RESEARCH CENTER

May 2018 FY Key Performance Report

Manufacturers continue capacity expansion as technology orders grow

2018 HR & PAYROLL Deadlines

BSc Thesis Supply Chain Management

January 2019 FY Key Performance Report

September 2018 FY Key Performance Report

JULY 2013 RIDERSHIP REPORT MTA METRO-NORTH RAILROAD EXECUTIVE SUMMARY

State of American Trucking

Economic Overview. Melissa K. Peralta Senior Economist April 27, 2017

NEVADA SLOT MACHINES: HISTORICAL HOLD PERCENTAGE VARIATIONS ANNUAL AND MONTHLY HOLD PERCENTAGES, CENTER FOR GAMING RESEARCH, NOVEMBER 2017

Babson Capital/UNC Charlotte Economic Forecast. May 13, 2014

MARKET AND CAPACITY UPDATE. Matthew Marsh September 2016

SWISS Traffic Figures May 2004

THEORY OF TRAINING, THEORETICAL CONSIDERATIONS WOMEN S RACE WALKING

Wisconsin 511 Traveler Information Annual Usage Summary January 3, Wisconsin 511 Phone Usage ( )

2018 Annual Economic Forecast Dragas Center for Economic Analysis and Policy

MANAGING THE BULLWHIP EFFECT. Joseph H. Wilck, IV. Ph.D. Dual Degree, Industrial Engineering and Operations Research, College of Engineering

Estimation and Analysis of Fish Catches by Category Based on Multidimensional Time Series Database on Sea Fishery in Greece

SEASONAL PRICES for TENNESSEE FEEDER CATTLE and COWS

For Information Only. Pedestrian Collisions (2011 to 2015) Resolution. Presented: Monday, Apr 18, Report Date Tuesday, Apr 05, 2016

GAZIFÈRE INC. Prime Rate Forecasting Process 2015 Rate Case

Research on Bullwhip Effect in Supply Chains with Two Retailers Considering Probability based on the Impact of Price

Quantifying Bullwhip Effect and reducing its Impact. Roshan Shaikh and Mudasser Ali Khan * ABSTRACT

Beef Outlook. Regional Dealer Event. February 9, Dr. Scott Brown Agricultural Markets and Policy Division of Applied Social Sciences

UNIVERSITY OF CALIFORNIA Economics 134 DEPARTMENT OF ECONOMICS Spring 2018 Professor David Romer

MPTS Committee meeting, 19 September Annex A: MPTS Performance Dashboard

RTC TRANSIT OPERATING STATISTICS RTC RIDE RTC RAPID RTC INTERCITY SIERRA SPIRIT

SCIENTIFIC COMMITTEE SECOND REGULAR SESSION August 2006 Manila, Philippines

Cattle Market Outlook & Important Profit Factors for Cattle Producers

Basketball field goal percentage prediction model research and application based on BP neural network

SWISS reports stable load factors

FOR THE LIFE OF YOUR BUILDING

Bluetongue Disease (BT)

The Changing Global Economy Impacts on Seaports and Trade Dr. Walter Kemmsies

Market Perspectives for the German and European Agricultural Machinery Industry

FINANCIAL ANALYSIS. Stoby

Percent

Forecasting and Visualisation. Time series in R

Guam Future Hotel Supply Requirements. Presented By: Damien Little, Horwath HTL

OCEAN2012 Fish Dependence Day - UK

SUMMARY REPORT Q1/2015

The Pennsylvania State University. The Graduate School. Harold and Inge Marcus. Department of Industrial and Manufacturing Engineering

FOR THE LIFE OF YOUR BUILDING

May 2018 MLS Statistical Report

Little Athletics NSW. 2018/2019 Season. Age Group Information Handbook / 1

Global Containerboard Outlook

Zions Bank Economic Overview

Liquefied Natural Gas: Current Trends and Future Directions

91 Express Lanes Model Update 2006 State Route 91 Implementation Plan. Gerald V. Nielsten May 18, 2007

United Nations Conference on Trade and Development

Cattle & Beef Outlook

2009 Forecast for the Chicago CBD

Draft. Hiroki Yokoi, Yasuko Semba, Keisuke Satoh, Tom Nishida

Groundwater Management Optimization. Dr. Issam NOUIRI

Rice Yield And Dangue Haemorrhagic Fever(DHF) Condition depend upon Climate Data

July 2015 Sept Cork City Pedestrian Counter Report

The Party Is Over U.S. Automotive Outlooks

6 th Meeting of the Scientific Committee Puerto Varas, Chile, 9-14 September 2018

Analyzing the Energy Economy Michael Plante Senior Research Economist

Zions Bank Economic Overview

2017/18 Soybean Outlook

Rural Energy Conference Planning the Construction of Lake Dorothy Hydro By Tim McLeod President Alaska Electric Light and Power

GLMM standardisation of the commercial abalone CPUE for Zones A-D over the period

Neighborhood Influences on Use of Urban Trails

Short-Term Transit Ridership and Revenue Forecasting

Economy On The Rebound

Bicycle Crashes. Number of Bike Crashes. Total Bike Crashes. are down 21% and severe bike crashes down 8% since 2013 (5 years).

UNIVERSITY OF FLORIDA Academic Calendar Guidelines

Cattle & Beef Outlook

FOR RELEASE: TUESDAY, DECEMBER 11 AT 4 PM

Utah Ag Bankers Conference Alfalfa and Dairy Outlook

U.S. Oil & Gas Industry Chartbook

Predators and Prey 1995 through 2010 in the WSCC. Robert McCullough Managing Partner McCullough Research

Danish gambling market statistics First quarter 2017

Zions Bank Economic Overview

2017/18 Corn Outlook

Stock Market Handbook

Purpose + Need. Connect: Thrive: Develop: < Strengthen the spine of our regional transportation system

Are Your Vendors Performing for You?

M A N I T O B A ) Order No. 123/13 ) THE PUBLIC UTILITIES BOARD ACT ) October 22, 2013

Ensuring Reliability in ERCOT

Flatfish AM Development Bycatch Savings

APPLYING VARIABLE SPEED PRESSURE LIMITING CONTROL DRIVER FIRE PUMPS. SEC Project No

National and Regional Economic Outlook. Central Southern CAA Conference

MAR DASHBOARD MAR. Compliant % Breakdown Mar % Late % On-time MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

President and Chief Executive Officer Federal Reserve Bank of New York Washington and Lee University H. Parker Willis Lecture in Political Economics

Southern Lodging Summit Memphis, TN. Presented by Randy Smith Founder Smith Travel Research

Lamb Market Outlook. ASI New Orleans, TX January 25, David P. Anderson Professor and Extension Economist

A comment on recent events, and...

Steel Market Outlook. AM/NS Calvert

Drought and the Climate of the Ogallala Aquifer

Transcription:

International Journal of Engineering and Technical Research (IJETR) ISSN: 31-0869 (O) 454-4698 (P), Volume-4, Issue-1, January 016 Influence of Forecasting Factors and Methods or Bullwhip Effect and Order Rate Variance Ratio in the Two Stage Supply Chain-A Case Study Kamasani Ramesh Reddy, Dr.C.Nadhamuni Reddy, Dr.B.Chandra Mohana Reddy Abstract Bullwhip effect and order variability control in the supply chain received the widespread attention of researchers and practitioners. The present study investigate the impact of forecasting factors and methods on bullwhip effect and order rate variance ratio in two stage supply chain. Moving average, simple exponential smoothing and Holt s forecasting methods are applied and the forecast with different factors are estimated. The analysis of results shows that, the bullwhip effect increases by increasing the number of moving period for both stage of the supply chain and the bullwhip effect at manufacturing entity is relatively more than the retailer entity. The bullwhip effect is reduced when increasing the value of the smoothing constants. Moving average method yields minimal bullwhip effect than the other methods. Holt s forecasting method with α=0.3 and β=0.3 gives the minimal bullwhip effect than the 3 period moving average method. Order rate variance ratio also gives similar observation like bullwhip effect in the entire investigation. The present study outlines scope to reduce the bullwhip effect, but not eliminate the bullwhip effect. Index Terms Forecasting factor, forecast method, bullwhip effect, order variance ratio, consumer goals supply chain. I. INTRODUCTION Supply chain management is an integrated activity designed to attain the maximum delivery performance at competitive cost. The efficiency of the supply chain measured in terms of number of on time delivery and reduction in inventory level. However, these measures can be controlled by monitoring the variability of sales, manufacturing and supply. The effect caused due to the fluctuation of the sales manufacturing and supply is called bullwhip effect [11]. In sufficient or excessive utilization of capacity, exclusive inventory and poor delivery performance, product an availability and revenue loss are considered as the major cause of bullwhip effect [9]. Identification, quantification and eliminating the bullwhip effect is the right way to manage the performance of supply chain.[9]categorized the bullwhip effect in to Forrester effect (Demand and lead time signal processing), Burbidge effect (order batching effect), Houlihan effect (rationing and gaming effect) and promotion effect (price fluctuation).among the categories the bullwhip due to demand signal processing is Kamasani Ramesh Reddy, Research scholar, Department of Mechanical Engineering. JNT University Ananthapuramu, Andhra Pradesh, 51500 Dr.C.Nadhamuni Reddy, Department of Mechanical Engineering, AITS, Tirupati, Andhra Pradesh -51750 Dr.B.Chandra Mohana Reddy Department of Mechanical Engineering, JNT University Ananthapuramu, Ananthapuramu, Andhra Pradesh, 51500. india. associated with lot of complications.[1] proposed an integrated approach of discrete wavelet transform and artificial neural network (DWT-ANN) for forecast processing. It is observed from the analysis of result; the mean square error obtained from the (DWT-ANN) approach is lower than the Autoregressive moving average approach (ARIM) [4]. Bullwhip effect and Net stock amplification estimated by (DWT-ANN) model comparatively loss than ARIMA model. [4] Aimed to measure the bullwhip effect in a two stage supply chain. First order auto regressive model is applied to forecast the demand and base stock inventory policy is followed to replenish the items. Effect of auto regressive co efficient and lead time on bullwhip is studied. Analysis of result shows that the bullwhip effects increase by increasing the auto regressive co-efficient and lead time.[3] investigated the effect of auto regressive co-efficient and order lead time in the high order auto regressive demand processing. They selected two stage supply chain and followed base stock inventory policy in their proposed work. The result of numerical investigation shows that the auto regressive co-efficient and lead times have significant impact on bullwhip effect, when processing with second order auto regressive model. [11]Attempted analyse the impact of exponential smoothing forecast on the bullwhip effect in an electronic supply chain. It is observed from the result, the longer lead time and selecting poor forecasting model parameters introduce the bullwhip effect. [5] Studied the demand fluctuation caused by moving average, and exponentially weighed moving average forecasting method in a two stage supply chain single order auto regressive stochastic model is applied for demand processing. Whereas order up to inventory policy. They suggested the rules to minimize the bullwhip effect for employing these forecast methods. Discussed the impact of forecasting method on bullwhip effect for a simple replenish system. The demand is described by the first order autoregressive process and order up to the policy is followed to replenish the inventory. Analysis of the numerical [1] investigation indicates that the forecasting method offers significant influence on the bullwhip effect. [10] Developed a simulation modeling to investigate the impact of forecast method selection on bullwhip effect and inventory performance. They selected a material requirement planning (MRP) based inventory policy to replenish the items. It is found from the results of numerical investigation the MRP based policy yields better performance in terms of reduction in bullwhip effect and improvement in inventory measure when compared to the traditional order up approach. [7] Conducted a comparative study on bullwhip effect in a single stage supply chain. They applied autocorreleated demand functional model to process the demand data. Correct, moving average and exponentially 37 www.erpublication.org

Influence of Forecasting Factors and Methods or Bullwhip Effect and Order Rate Variance Ratio in the Two Stage Supply Chain-A Case Study weighed moving average forecast method are employed to amplify the bullwhip effect. The comparative study provides the optimal solution of the bullwhip effect control policy. As a further contribution, the current deals the impact of forecasting factors and methods on bullwhip effect and order rate variance ratio in two stage supply chain. II. PRODUCER FOR CASE DCRIPTION The manufacturing firm considered for this study is popular for toffee manufacturing in south India. Presently the firm is struggling with excess inventory or stock problem due to order variability. As an initial step, the demand data for the highest moving product is selected. A retailer who is dealing highest quantity order also chooses for the present investigation. Supply chain is proposed with a manufacturer and a retailer. The order flow, product flow in the proposed supply chain is shown in the figure 1. Demand at manufacturer and retailer are collected for the period of August 014 to December 015 and the actual order from the customer for the period of January 015 to December 015 also collected and presented in the Table.1. Based on the old demand data from the retailer and manufacturer (January 014 to December 014), the forecast for the period from January 015 to December 015 are estimated by using moving average, simple exponential smoothing and Holt s forecasting method. Bullwhip effect and order rate variance ratio are evaluated from the forecast estimation and actual order from the customer for the period of January 015 to December 015. Factory forecast Order flow Manufacturer Retailer Customer Product flow Retailer forecast Figure 1. Two stage supply chain III. EXPERIMENTAL INVTIGATION Past demand data from the retailer and manufacturer for the period of August 013 to December 014 (Shown in Table.1.) is used to estimate the demand forecast for the period of January 015 to December 015. Moving average, simple exponential smoothing and Holt s forecasting methods are applied to estimate the forecast. Moving average forecast is estimated with 3 periods, 4 periods and 5 periods Table. 1: Retailer demand, manufacturer demand and customer order Retai Manufact Custo ler Mont Year Month urer Year mer Dem h demand order and Aug 975 1005 Xxxx xxxx xxxx Sep 1085 950 Xxxx xxxx xxxx Oct 90 870 Xxxx xxxx xxxx 014 Nov 105 100 Xxxx xxxx xxxx Dec 90 940 Xxxx xxxx xxxx Jan 855 1080 015 Jan 970 Feb 95 930 Feb 890 Mar 115 850 Mar 1100 Apr 1080 100 Apr 930 May 100 130 May 1170 June 1010 1050 June 960 015 July 890 1010 July 940 Aug 930 870 Aug 850 Sep 1160 945 Sep 110 Oct 890 875 Oct 90 Nov 975 1035 Nov 100 Dec 880 1130 Dec 940 moving averages. Exponential smoothing forecast also estimated with different smoothing constants (α=0.1,α=0. and α=0.3). Further, the Holt s forecast method used with different smoothing constants for level (α) and smoothing constants for trend (β) ie. ( α=0.1;β =0.1, α=0.;β =0.and α=0.3;β =0.3). All the forecast values related to retailer and manufacturer are displayed in the Table and Table 3 respectively. Bullwhip effect and order rate variance ratio are evaluated from the forecast estimation for the period from January 015 to December 015 and actual order from the customer for the period of January 015 to December 015. The relation for the Bullwhip effect and order rate variance ratio for the retailer and manufacturer are given in the equation 1 to 4. BUE Variance of the order variance of the retailer forecast ( Retailer ) (1) Variance of the order BUE( Manufacturer ) () variance of the Manufacturer forecast ORVR BUE ( Retailer) Variance of the order / Average of the order Variance of the Retailer forecast / Average of the Retailerforecast (Manufacturer) Variance of the order / Average of the order Variance of the Manufacturer forecast / Average of the manufacturer forecast (3) (4) 38 www.erpublication.org

Period 3MA 4MA 5MA International Journal of Engineering and Technical Research (IJETR) ISSN: 31-0869 (O) 454-4698 (P), Volume-4, Issue-1, January 016 (α=0.1) (α=0.) (α=0.3) (α=0.1, β=0.1) (α=0., β=0.) (α=0.3, β=0.3) Jan-15 943.3 945 957 935 945 95 904. 91.85 895.3 Feb-15 1013.3 977.5 97 933 943 95 905.96 913.47 900.9 Mar-15 983.3 99.5 968 971.4 961. 985 956.8 936.08 985 Apr-15 953.3 950 964 993.1 973.1 1013.5 99.7 95.97 1038 May-15 933.3 970 964 1034.5 995.8 1069.5 1054 98.4 1114.8 Jun-15 1033.3 1007.5 10 109.6 997. 1051.7 1063. 990.67 1080.5 Jul-15 1100 1037.5 1016 1001.7 986.5 1003. 1039.3 984.6 108.5 Aug-15 1096.6 1077.5 103 987.4 980.9 981. 103.9 983.04 994.4 Sep-15 976.6 1040 1036 101.9 998.8 1034.8 1039.1 1006.47 103.7 Oct-05 941.6 968.75 101 995.6 987.9 991.4 100 998.5 966 Nov-15 896.6 95 950 991.5 986.6 986.5 987.8 999.7 945.5 Dec-15 951.6 931.5 947 969. 975.9 954.6 953.5 990.96 895.9 Period 3MA 4MA 5MA Table.: Demand forecast for the retailer (α=0.1 ) (α=0.) (α=0.3) (α=0.1, β=0.1) (α=0., β=0.) (α=0.3, β=0.3) Jan-15 955 987.5 985 935 945 95 904. 91.85 895.3 Feb-15 933.3333 930 961 933 943 95 905.96 913.47 900.9 Mar-15 900 931.5 99 971.4 961. 985 956.8 936.08 985 Apr-15 968.3333 956.5 970 993.1 973.1 1013.5 99.7 95.97 1038 May-15 1043.333 996.5 981 1034.5 995.8 1069.5 1054 98.4 1114.8 Jun-15 1135 108.5 1037 109.6 997. 1051.7 1063. 990.67 1080.5 Jul-15 1096.667 1103.75 1068 1001.7 986.5 1003. 1039.3 984.6 108.5 Aug-15 1033.333 1045 1061 987.4 980.9 981. 103.94 983.04 994.4 Sep-15 943.3333 1007.5 10 101.9 998.8 1034.8 1039.05 1006.5 103.7 Oct-05 993.3333 997.5 1038 995.6 987.9 991.4 100.04 998.5 966 Nov-15 993.3333 967.5 976 991.5 986.6 986.5 987.8 999.7 945.5 Dec-15 1008.333 988.75 969 969. 975.9 954.6 953.5 990.96 895.9 Table.3: Demand forecast for the manufacturer IV. RULT AND DISCUSSION The impact of the moving period on the bullwhip effect is shown in figure. Bullwhip effect increases by increasing the number of moving period for both stage of the supply chain. It is due to the fact that the longer duration in moving period or lead time induces the variability in the demand. The Figure, the bullwhip effect at manufacturing entity is relatively more than the retailer entity. Figure 3 depicts the influence of the moving period on the order rate variance ratio. Increase in moving period, the increase the bullwhip effect. It may be noticed from the figure 3, the order rate variance ratio is more at the retailer end when compared to the factory. Figure 4 indicates that, the impact of the smoothing constant on bullwhip effect. It is also observed. From the figure 4, the bullwhip effect is reduced when increasing the value of the smoothing constant. Bullwhip effect at the retailer entity less than manufacturer entity when α=0.1 and α=0., whereas at α=0.3 the manufacturer entity have more bullwhip effect than retailer It is observed from the figure 5, the order rate variance ratio also indicate the similar observation made by the bullwhip effect. Figure 6 shows the effect of smoothing constants (α and β) in the Holt s forecast method on bullwhip effect. The increase in smoothing constants (α and β) reduce the bullwhip effect. The figure 6 also disclose that, the bullwhip effect at manufacturing entity is more than the retailer stage when α=0.1 and β=0.1. For, other values of smoothing constants, the Bullwhip effect at retailer end is more when compared to the manufacturer end. In figure 7, the order rate variance ratio also reflects the same observation. 39 www.erpublication.org

Influence of Forecasting Factors and Methods or Bullwhip Effect and Order Rate Variance Ratio in the Two Stage Supply Chain-A Case Study Impact of forecasting method on bullwhip effect is illustrated in the figure 8. The moving average method yields minimal bullwhip effect than the other methods. Higher bullwhip effect is recorded, when using the exponential smoothing forecast method with the smoothing constant of α=0.1. Holt s forecasting method with α=0.3 and β=0.3. Gives the minimal bullwhip effect than the 3 period moving average method. Figure 9, also express similar indication like bullwhip effect. Figure 6. Influence of smoothing constants (α and β) on bullwhip effect Figure. Influence of moving period on bullwhip effect Figure 7. Influence of smoothing constants (α and β) on order rate variance ratio Figure 3. Influence of moving period on order rate variance ratio Figure 5. Influence of smoothing constant on order rate variance ratio Figure 4. Influence of smoothing constant on bullwhip effect Figure 6. Influence of smoothing constants (α and β) on bullwhip effect Figure 5. Influence of smoothing constant on order rate variance ratio Figure 7. Influence of smoothing constants (α and β) on order rate variance ratio 40 www.erpublication.org

V. CONCLUSION From the experimental investigation the following conclusions are drawn. Moving average, simple exponential smoothing and Holt s forecasting methods are applied and the forecast with different factors are estimated. Bullwhip effect increases by increasing the number of moving period for both stage of the supply chain and the bullwhip effect at manufacturing entity is relatively more than the retailer entity. The bullwhip effect is reduced when increasing the value of the smoothing constant. Increase in smoothing constants (α and β) reduce the bullwhip effect while using Holt s method. The moving average method yields minimal bullwhip effect than the other methods. Higher bullwhip effect is recorded, when using the exponential smoothing forecast method with the smoothing constant of α=0.1. Holt s forecasting method with α=0.3 and β=0.3 gives the minimal bullwhip effect than the 3 period moving average method. Order rate variance ratio also gives similar observation like bullwhip effect in the entire investigation. The present study outlines scope to reduce the bullwhip effect, but not eliminate the bullwhip effect. This preliminary study directs the future work like the evaluation of net stock amplification and inventory performance. Investigation effect of bullwhip effect, when extending the stage of supply chain could be an interesting area of further research. International Journal of Engineering and Technical Research (IJETR) ISSN: 31-0869 (O) 454-4698 (P), Volume-4, Issue-1, January 016 REFERENC [1].Sanjita Jipuria, S.S. Mahapatra, An improved demand forecasting method to reduce bullwhip effect in supply chains, Expert Systems with Applications, Volume 41, Issue 5, 014, 395 408. []ImreDobos, The analysis of bullwhip effect in a HMMS-type supply chain, International Journal of Production Economics Volume 131, Issue 1, 011, 50 56. [3] Huynh TrungLuong, Nguyen HuPhien, Measure of bullwhip effect in supply chains: The case of high order autoregressive demand process, European Journal of Operational Research Volume 183, Issue 1,007, 197 09. [4] Huynh TrungLuong, Measure of bullwhip effect in supply chains with autoregressive demand process European Journal of Operational Research Volume 180, Issue 3, 007,1086 1097. [5] Yeong-DaeKima. A measure of bullwhip effect in supply chains with a mixed autoregressive-moving average demand process European Journal of Operational Research Volume 187, Issue 1, 008, 43 56. [6]EkremTatoglue, The role of forecasting on bullwhip effect for E-SCM applications, International Journal of Production Economics Volume 113, Issue 1, 008, 193 04. [7] Ping WANG, Bullwhip Effect Analysis in Supply Chain for Demand Forecasting Technology Systems Engineering - Theory &Practice Volume 7, Issue 7, 007, 6 33. [8] Sheng-ZhiWang, A comparison of bullwhip effect in a single-stage supply chain for auto correlated demands when using Correct, MA, and EWMA methods Expert Systems with Applications, Volume 37, Issue 7,010, 476 4736. [9]S.Greay, D.R. Towill, On bullwhip in supply chains historical review, present practice and expected future impact International Journal of Production Economics Volume 101, Issue 1,006, 18. [10] JānisGrabis, Application of multi-steps forecasting for restraining the bullwhip effect and improving inventory performance under autoregressive demand European Journal of Operational Research Volume 166, Issue, 005, 337 350. [11]Erkan Bayraktara, S.C. Lenny Kohb, A. Gunasekaranc, Kazim Sarid, Ekrem Tatoglue The role of forecasting on bullwhip effect for E-SCM applications Int. J. Production Economics 113, 008, 193 04. [1] Xiaolong Zhang, Delayed demand information and dampened bullwhip effect Operations Research Letters 33, 005, 89 9. 41 www.erpublication.org