Gainesville Country Club Gainesville, Florida General Manager (GM/COO) search Mission Statement: The mission of the Gainesville Country Club is to offer a lifestyle to its members that includes high quality recreational facilities, member services and social opportunities in an open, friendly and familyoriented environment. The Club The original private club of Gainesville, known as the Palm Point Country Club, was established in 1918. The clubhouse was a frame building on pilings that overlooked Newnan s Lake. Members enjoyed fishing, picnicking, swimming, boating and dining. In 1919, members of Palm Point became interested in golf. Because there was not enough room on the lakefront property for a golf course, land on Southwest Second Avenue near the University of Florida was purchased with bonds worth about $15,000. The clubhouse from Palm Point was moved to the new site and Gainesville Golf and Country Club was established on June 8, 1921. It was the first golfing club in North Florida. The formal opening of the first 9 holes was on January 2, 1922. Although The Great Depression brought the club several very lean years, with vigorous fundraising, sufficient capital was collected to build a second 9 holes, which were opened for play on June 11, 1934. In 1947, the old frame building was demolished and a new clubhouse was constructed on site. Again needing to expand its services and facilities, the club moved to land near Paynes Prairie on Williston Road that was donated by the developers of Country Club Estates. On November 15, 1963, the club celebrated its official opening at the current location with a new clubhouse, an 18-hole golf course, a driving range, 6 tennis courts and an Olympic-sized pool. The original course is now the Mark Bostick Golf Course at the University of Florida. In 1992, Gainesville Country Club employed the services of Mark McCumber and Associates to rebuild all golf greens using USGA standards.
Today, Gainesville Country Club continues to be a vibrant part of the community, celebrating over 90 years of growth and looking positively into the future. For more information, please visit The Gainesville Country Club website at: www.gainesvillegolf.cc Gainesville Country Club Core Values: Providing a safe, friendly, family oriented environment for its members. Providing championship quality recreational facilities. Providing exceptional member services. Offering facilities, amenities, and social opportunities that attract a broad segment of the community s population. Providing first quality products, services and facilities at a reasonable cost to members. Providing safe, pleasant, working conditions and training for employees with appropriate compensation for their contributions. Ensuring that the club is operated on a sound fiscal basis. Club Facts: Total club members: 532 Annual rounds of golf: 19,000 Gross revenue: $3,300,000 Annual F&B revenue: $1,000,000 No F&B minimum Full member initiation fee: $3,000 Annual full member dues: $4,680 54 total employees (full and part time) The club operates as a 501 (c)(7) Amenities include: o 18 hole championship golf course The Gainesville Country Club golf course was designed in 1963 by George Cobb, a course architect who is credited with famous designs such as East Lake Country Club in Atlanta, the Par 3 course at Augusta National and dozens of other world-renowned layouts. In 1992, the course was gently redesigned by Mark McCumber and Associates to meet USGA standards. Surrounded by magnificent, century-old oaks, Gainesville Country Club s gently rolling championship layout stretches 6,938 yards with four sets of tees to accommodate any golfer. Throughout the years, Gainesville Country Club has hosted numerous USGA, FSGA, NFPGA and PGA tour championships and qualifiers, as well as a variety of state amateur championships. Our membership roster has included decorated amateurs and players on all major professional golf tours who have called Gainesville Country Club home. In addition to our golf course, we have excellent practice facilities which include a driving range and separate chipping and putting practice areas. Kopplin & Kuebler, LLC Page 1 www.kopplinandkuebler.com
o Six Outdoor Illuminated Har Tru Tennis courts o Olympic size swimming pool o Children s playground and water play area o Clubhouse features pro shop, locker rooms, member s grill and Banquet & event facilities. The Role - General Manager (GM/COO): Reporting to the President and Board of Directors, the GM/COO will function as a true Chief Operating Officer responsible for all aspects of Club operations. All department managers will report to the GM/COO including the Controller, Dining Room Manager, Executive Chef, Head Golf Professional, Membership Director, Golf Course Superintendent, and Head Tennis Professional. The GM/COO is responsible for managing all operations of the Club consistent with the policies established by the Board of Directors and the By-Laws and rules of the Club. The GM/COO will report directly to the Board President and Board of Directors and will be responsible for all operational aspects of the Club s day to day operations. In addition, the GM/COO will collaborate with the Board of Directors in an advisory capacity regarding all matters of long range, strategic, and financial planning, as well as directing and coordinating all management facets of the Club. The GM/COO will liaise and collaborate with committees and committee chairs to ensure the goals and objectives of the Club are achieved, and will be held accountable for the standards and operating results of all of the functional and operational aspects of the club. Successful administration of the business of Gainesville Country Club, while meeting annual strategic goals and expectations is critical, as is maintaining high member satisfaction levels in the course of doing so. Food and beverage and family programming are a significant portion of the member experience at Gainesville Country Club and the GM/COO must continue to creatively manage and expand these areas of operations to accomplish the club s objectives. Membership growth is also critically important as the club moves forward and the successful candidate must lead the club forward by improving the member experience and driving membership growth. The GM/COO role is clearly the most significant role at Gainesville Country Club. This executive will be responsible and ultimately accountable for all matters of importance and consequence at the Club, including the organizational structure and senior management/leadership team s performance. It is the responsibility of this critical position to be highly visible and engaging with all members and staff to instill a consistent warm and welcoming service culture and positive memorable experiences for all members and their guests. Primary Responsibilities/Characteristics: Develop a comprehensive club wide assessment of all areas of operations for the Board of Directors accompanied by a plan of action and strategy for accomplishing the plan. The desire and ability to challenge the status quo in every aspect of the club s operations. Must be willing to and have a strong desire to creatively and collaboratively rethink everything the club does to bring energy and vibrancy back to the member experience. Kopplin & Kuebler, LLC Page 2 www.kopplinandkuebler.com
A strong leadership philosophy founded in the belief that teamwork and communication at all levels are critical to success at Gainesville Country Club. Ability to envision and design unique and creative family centric programming and events to expand the clubs brand and marketability to families of all ages. Proven ability to infuse enthusiasm and energy into the staff at all levels to increase the overall energy of the cub and everything associated with it. Proactive engaging interactive style with all members and staff. Highly visible with staff and members in all facets of the clubs offerings, operations, and events. Identify, document, implement, train for and hold team members accountable for a better overall member experience in all areas of the clubs operations. A strong financial foundation and management of the club s business operations. Proactively engage the community of Gainesville and positively impact membership growth through improving the experience and value in membership. Confidently assess all aspects of the operation and present findings and creative solutions to club leaders and then effectively implement them. Strong convictions regarding the potential in everyone and everything and the courage to collaborate with members and staff to creatively enhance the club experience. An eye for and commitment to attention to detail and establishing standard operating procedures and accountability to ensure objectives are consistently met. Develop a service culture that extends warm gracious welcoming hospitality to all members and guests every time they visit the club. The desire and proven ability to teach, coach, and mentor the staff to achieve higher levels of member engagement. The ability and desire to implement lateral training and service strategies to best manage labor dollars and the member experience. A commitment to enhance communication at all levels and directions throughout the organization. A personal philosophy aligned with recognition and acknowledgement of staff contributions. A confident leader who mutually establishes goals and objectives and then empowers managers to achieve the objectives. Proactive, thoughtful, detailed approach to club programming for diverse membership needs. Attention to detail regarding maintenance and housekeeping of all club assets and facilities. Ability to create management/board alignment on objectives and standards to clarify roles and responsibilities and then support staff in achieving those objectives. Member, Staff, and Committee Relations: Provides quality leadership and a positive, highly visible and engaging style. A genuine, accessible personality, are essential elements of success. Assures a consistent, efficient, seamless daily operation of Club wide operations, providing members and guests with an environment that meets The Mission of the Club. Is sincerely active and visibly interactive with staff, members, and their guests on a daily basis and in as many locations as reasonably possible, focusing on exchanging information and obtaining direct input relative to member satisfaction with programs, services, and member experiences. Kopplin & Kuebler, LLC Page 3 www.kopplinandkuebler.com
Is the positive, upbeat leader of the club who intuitively exemplifies the standards of decorum and quality necessary to elevate the member experience and grow the membership. Attends committee meetings and actively collaborates with member volunteers to creatively elevate the club experience. Is a strong consensus builder, recognizing the importance and having effective skills to reconcile differences and inspire solutions for a better golf operation and member experience. Proactively works with the Board of Directors, as appropriate, to keep them informed regarding all significant personnel actions to ensure no surprise leadership when it comes to such actions. Recognizes that the experience essential to achieving the highest levels of member satisfaction must be seamless from beginning to end. Understanding and thereby meeting the expectations of the majority of Club members is of critical importance to his/her long-term success, and is mostly achieved through active engagement, listening and accessibility. It is preferred that the candidate will be active and well respected in his or her local and national CMAA organization. A college degree and the CCM designation are preferred. This position is available immediately. Salary: Open and commensurate with qualifications and experience. The Club offers a competitive bonus and benefits package for a position of this scope and responsibility. Inquiries: Please email a thoughtful letter of position alignment and interest, resume and professional references (IMPORTANT: Please send your information in Word or PDF format, saved as: Last Name, First Name Resume, Last Name, First Name Cover Letter, Last Name, First Name References) to: Click this link to upload your resume and cover letter (Word or PDF format). or Email to: nan@kopplinandkuebler.com Greg DeRosa Denver Office 303-621-5755 greg@kopplinandkuebler.com www.kopplinandkuebler.com www.twitter.com/@k2update Kopplin & Kuebler, LLC Page 4 www.kopplinandkuebler.com