Chief Transit Operation Offi cer

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3 Title: Transit Operations Standard Operating Procedure Defensive Driving Guide Publication Number: 7003 ( ) Reissued Page 1 of 8 Issued to: Bus Operator Approved by: Chief Transit Operation Offi cer Supersedes: Defensive Driving Guide, 7003 ( ) INTRODUCTION The majority of the nation's drivers have not received training in safe driving techniques. Therefore, accident reduction becomes the responsibility of those drivers who have received driver training. Potential accident situations can be dealt with as safely as possible if you apply the basic principles of defensive driving. Bus operators must always attempt to recognize potentially dangerous situations and the necessary defensive actions so they do not cause accidents and can prevent untrained drivers from involving them in accidents. While operating, in addition to constantly checking your mirrors and clearance: LOOK AHEAD. Look down the street a half block or so, not just right in front of the bus. Be aware of your surroundings and what is happening. Check oncoming traffi c. Are cars waiting to enter traffi c? Any alleys? Is the light about to change? Are there any pedestrians nearby? What about that delivery truck in the next block? LOOK AROUND. Don't stare at the same spot. Look in all directions. Look to the left, right, ahead, behind and in mirrors. Is anyone behind you? Stay alert and be aware of the actions of other drivers. Traffi c conditions can change in an instant. HAVE A PLAN. At any given time, know where you could steer or what you could do to avoid an accident. BE SEEN. Use turn signals, headlights, the horn and emergency fl ashers to be sure other drivers know you're there. BE PREPARED TO SLOW DOWN/STOP AT ANY TIME. Sometimes the best defensive driving technique is simply to stop the bus. LOOK AND LISTEN FOR EMERGENCY VEHICLES. Be prepared to yield the right of way. This publication describes the following situations and their defensive driving solutions: Accidents With Fixed Objects Accidents With Other Vehicles Pedestrian and Customer Accidents

4 Publication Number: 7003 ( ) Title: Defensive Driving Guide Page 2 of 8 Accidents With Fixed Objects Position of Fixed Object Ahead, Behind, Alongside (scaffolding, potholes, branches, cones, barricades, lane dividers, hydrants, signs, curbs, poles, etc.) Defensive Action of Operator Check all mirrors. Maintain clearance of 3-5 feet, if possible. Slow down. If there is any doubt that there is suffi cient clearance, stop, secure the bus, alight and check. If backing up becomes necessary, contact C/PC and request assistance. In inclement weather, increase following and stopping distance. Accidents With Other Vehicles Position of Other Vehicle Possible Action of Defensive Action of Operator Other Driver Ahead slows or stops Maintain proper following distance. During inclement weather, backs up or rolls back increase following distance. Watch traffi c ahead. Keep your eyes moving. Continuously scan the surroundings. Stop at the proper distance from the standing vehicle (10 feet).

5 Publication Number: 7003 ( ) Title: Defensive Driving Guide Page 3 of 8 Accidents With Other Vehicles - cont. Position of Other Vehicle Possible Action of Defensive Action of Operator Other Driver Behind follows bus too closely Use turn indicators (and 4-way fl ashers if necessary) to signal traffi c behind when: - slowing down - stopping - pulling over Make slow, gradual stops. Activate 4-way fl ashers when blocking a lane of traffi c. If the bus blocks a traffi c lane for more than ten (10) minutes, set up the three triangular safety refl ectors as described in SOP 8218 Roadside Safety - Use of Triangular Safety Refl ectors Position of Other Vehicle Make authorized, safe stops. Possible Action of Defensive Action of Operator Other Driver Approaching From drifts over the center Slow down, stop. Sound horn as Opposite Direction line necessary. turns or cuts in front of the bus Keep to the right side of the lane. Do not rely completely on signals of other drivers.

6 Publication Number: 7003 ( ) Title: Defensive Driving Guide Page 4 of 8 Accident With Other Vehicles - cont. Position of Other Vehicle Possible Action of Defensive Action of Operator Other Driver Approaching From cuts across or turns Look in all directions before an Angle into the path of the bus entering an intersection. at an intersection Check all mirrors. backs out/pulls out of an alley or driveway into Cover the brake pedal. the path of the bus Be prepared to stop. Keep your eyes moving. Continously scan the surroundings. Position of Other Vehicle Possible Action of Defensive Action of Operator Other Driver Other Vehicle Passing Bus turns into path of bus Slow down or stop; allow the while passing vehicle to pass safely. passes on right side of bus Maintain proper right-side clearance of 3-5 feet, if possible. Check all mirrors. Keep your eyes moving. Continuously scan the surroundings. Cover the brake pedal.

7 Publication Number: 7003 ( ) Title: Defensive Driving Guide Page 5 of 8 Accident With Other Vehicles - cont. Position of Other Vehicle Possible Action of Defensive Action of Operator Other Driver Bus Passing Other Vehicle (moving) keeps pace with bus Slow down or stop; allow the while bus is passing vehicle to proceed. turns into path of bus Watch the traffi c ahead and while bus is passing do not start to pass unless you are sure that the other vehicle will not have to change lanes. Warn the other driver before passing by using the proper turn signal. Maintain proper clearance of 3-5 feet between the bus and the vehicle. Cover the brake pedal. Position of Other Vehicle Possible Action of Defensive Action of Operator Other Driver Bus Passing Other Vehicle (standing) pulls out from curb into Maintain proper right side path of bus clearance of 3-5 feet, when possible. Slow down or stop; allow the vehicle to pull out. opens door into street Observe the parked vehicle for signs of occupancy. Slow down or stop: - Allow the driver to close the vehicle door. - Allow the vehicle to pull safely away.

8 Publication Number: 7003 ( ) Title: Defensive Driving Guide Page 6 of 8 Pedestrian Accidents Position of Pedestrian Possible Action of Defensive Action of Operator Pedestrian Ahead stands or moves in front Look in all directions before of standing bus moving the bus. stands or moves in front of moving bus loads/unloads bicycle Check all mirrors. Stop. Proceed only when safe to do so. Place bus in neutral and apply parking brake, allowing customer to unload bicycle. Refer to SOP 8174 Bicycle Access on the Bus System. Position of Pedestrian Possible Action of Defensive Action of Operator Pedestrian Behind stands or moves Look in all directions before behind a bus moving the bus. Slow down or stop. Check all mirrors. NEVER BACK UP WITHOUT ASSISTANCE.

9 Publication Number: 7003 ( ) Title: Defensive Driving Guide Page 7 of 8 Pedestrian Accidents - cont. Position of Pedestrian Possible Action of Defensive Action of Operator Pedestrian Alongside (left or right side) stands or moves into overhang area runs alongside to catch bus makes contact with the side of bus stands too close to the curb edge Stop immediately. Proceed only when safe to do so. Check clearance. Use appropriate mirrors or look over your shoulder. Slow down as you approach the curb. Warn the pedestrian. - Signal - Sound the horn If making a turn, do so slowly and cautiously. Stop if necessary. Position of Pedestrian Possible Action of Defensive Action of Operator Pedestrian Boarding or Alighting approaches or leaves bus without watching where he/she steps attempts to board or alight while bus is in motion attempts to board or alight when ramp is in motion not clear of closing doors Stop where it is safe to board or alight. Caution customers to watch your step. Open doors only after coming to a complete stop. Kneel the bus/deploy the ramp for any customer with a visible mobility disability, a mobility device or upon request by any customer. Alert customers to stand clear of the ramp when deploying and stowing it. Be sure customers are clear before closing doors. Check mirrors

10 Publication Number: 7003 ( ) Title: Defensive Driving Guide Page 8 of 8 Pedestrian Accidents - cont. Position of Pedestrian Possible Action of Defensive Action of Operator Pedestrian On Board stands or walks without holding on fi rmly attempts to alight while bus is in motion puts arm/elbow out window obstructs aisle with packages, etc. Check all mirrors. Allow customers the opportunity to get hold of stanchion(s). Start gradually, stop smoothly, turn slowly. Make an announcement that customers should keep hands and arms inside the bus. Keep line of sight unobstructed; make appropriate announcement. Ask that obstructions be moved to safe location. SAFETY IS PART OF THE JOB Follow all CTA-established rules relating to safe operation, as well as those rules relating to use of tools, materials, equipment and personal safety in performance of these procedures. S:\SOPS\BUS\Signed & In Effect\ ( ).indd Reissued 12/28/15

11 Transit Operations Standard Operating Procedure Publication Number: 7029 ( ) Page 1 of 3 Title: Following Moving Traffic Issued to: Bus Operator Approved by: Chief Transit Offi cer Supersedes: Following Moving Traffi c, 7029 ( ) INTRODUCTION When Bus Operators follow moving traffi c they should allow safe following distances. Those distances depend on street, weather and traffi c conditions. In addition, customer load increases the weight of the bus, which as a result, increases braking distances; the more customers aboard the bus, the greater the distance required for braking. Maintaining an adequate cushion of space in front of the bus is important because it gives Operators the opportunity to process traffi c information and make the best driving decisions for the conditions. Operators shall practice space cushion driving by doing the following: Look Ahead. Watch traffi c signals and conditions ahead. Watch out for brake lights, turn indicators, indecisiveness and other indications of other drivers intentions. Look Around. Pay attention to what is happening all around you. Look right, left, both sides and behind. Do not stare; peripheral vision deteriorates when staring. Have a Plan. Be aware of and anticipate that other drivers may suddenly turn, slow down or stop. Know what your options are before you have to use them. Be prepared for the unexpected. Be Seen. Make sure that other vehicles, bicycles and pedestrians see you and know you re there. FOLLOWING DISTANCE The following guidelines are recommendations to maintain safe following distance. Bus Operators may need to adjust the following distance based on street, weather, traffi c conditions and customer load.

12 Publication Number: 7029 ( ) Title: Following Moving Traffic Page 2 of 3 On a Dry Street Under normal conditions of dry pavement, a light load and good visibility, to maintain a safe distance between the bus and the vehicle(s) ahead: Allow one bus length (of the type of bus being operated) of space ahead for each 10 miles per hour (mph) of bus speed. Example: traveling at 20 mph in a standard 40 foot bus, the Operator should allow two bus lengths (2 X 40 feet = 80 feet). For an articulated bus moving at 20 mph, allow 2 (articulated) bus lengths (2 X 60 feet = 120 feet). As customer load increases, it will take longer to stop the bus; increase the following distance. DRY STREET One bus length between the bus and the next vehicle ahead for each 10 mph of bus speed. 1 bus length per 10 mph of bus speed On a Downgraded Street When traveling downhill, it will take longer to stop the bus and even longer as the customer load increases. Allow two bus lengths of following distance per 10 mph of bus speed when going downhill. Example: traveling downhill at 20 mph in a standard 40 foot bus, the Operator should allow at least four bus lengths (4 X 40 feet = 160 feet). With an articulated bus moving downhill at 30 mph, allow at least six (articulated) bus lengths (6 X 60 feet = 360 feet). As customer load increases, it will take longer to stop the bus; increase the following distance. DOWNGRADED STREET Two bus lengths between the bus and the next vehicle ahead for each 10 mph of bus speed. 2 bus lengths per 10 mph of bus speed During Bad Weather The necessary distance between vehicles is affected by certain weather conditions such as rain, sleet or snow. Pavement may be slippery; visibility may be poor. Any time street and/or weather conditions

13 Publication Number: 7029 ( ) Title: Following Moving Traffic Page 3 of 3 are less than ideal, use common sense and: Allow two to three bus lengths following distance per 10 mph of bus speed during bad weather. Increase the following distance as customer load increases or as weather conditions worsen. Refer to SOP 7032 Driving on Slippery Streets for further details. Example: traveling in heavy rain at 30 mph in a standard 40 foot bus, the Operator should allow six to nine bus lengths (6 X 40 feet = 240 feet; 9 X 40 feet = 360 feet). With an articulated bus moving at 20 mph, allow four to six (articulated) bus lengths (4 X 60 feet = 240 feet; 6 X 60 = 360 feet). IN BAD WEATHER Allow two to three bus lengths between the bus and the next vehicle ahead for each 10 mph of bus speed. 2 to 3 bus lengths per 10 mph of bus speed VEHICLES PASSING THE BUS If a passing vehicle begins to move into your lane ahead of you: Place and keep your foot over the brake pedal. Slow down. Stop, if necessary. Maintain the space cushion. Remember: Watch traffic conditions and signals ahead. Anticipate when vehicles will have to slow down or stop. Be ready to adjust your following distance accordingly. SAFETY IS PART OF THE JOB Follow all CTA-established rules relating to safe operation, as well as those rules relating to use of tools, materials, equipment and personal safety in the performance of these procedures. S:\SOPS\BUS - Signed & In Effect\ ( ).indd

14 Transit Operations Standard Operating Procedure Publication Number: 7030 ( ) Page 1 of 4 Title: Issued to: Making a Right Turn Bus Operator Approved by: Chief Transit Officer Supersedes: Making a Right Turn, 7030 ( ) INTRODUCTION Before making a right turn, the Operator must consider: Where to stop, if required, before making the turn. How far to angle out. When to begin turning. Speed of the bus while turning. When to straighten out after turning. When a bus clears the curb and stays as nearly as possible in its own lane of traffic, the Operator has made a correct right turn. Standards for making a right turn are based on normal conditions. If unusual conditions exist, some standards may need to be adjusted. Therefore, Operators must use their best judgment when making the turn. HOW TO DO IT (See illustration, page 4) 1. Approach Activate the right-turn indicator 150 feet before the intersection. Be prepared to make a service stop 25 feet from the corner, if required. If a stop is not required, reduce speed to 3-5 mph before turning. 2. Make the service stop Be sure the right turn indicators are activated. Maintain 3-5 feet of clearance from all other vehicles (including bicycles), pedestrians and obstructions. When passing the last parked vehicle with a standard 40 foot bus, angle in when the hub of the right rear wheel is even with the front bumper of the parked vehicle. When operating an articulated bus, angle in when the center of its bellow assembly (flexible hinge) is even with the front bumper of the parked vehicle.

15 Publication Number: 7030 ( ) Page 2 of 4 Title: Making a Right Turn When the right front corner of the bus is 18 inches from the curb, begin straightening out until the entire bus is 18 inches from the curb and 25 feet from the corner. 3. Prepare to turn Stop recording fares; concentrate fully on driving. Use right- and left-side mirrors, the front windshield, Operator s window and front door windows to check that the bus is clear of vehicles, bicycles and pedestrians before moving the bus. If you are unsure of the clearance, stop, secure the bus, alight, and check. Be sure the right turn indicators are activated. When traffic allows, proceed when it is safe to do so. Angle out until the front doors are about 10 feet from the curb and you can look over your right shoulder down the curb line of the street onto which you will turn. (See illustration, page 4.) 4. Turn Use a steady hand-over-hand movement. Be prepared to stop if necessary. Operate at 3-5 mph, with your foot over the brake pedal. Be aware of the front overhang. If the bus must cross the center line of the street onto which it is turning, attempt to prevent it from impeding oncoming traffic approaching from the right. 5. Angle in Return to your driving lane. 6. Straighten out Straighten out into your driving lane; maintain 3-5 feet clearance from the curb or parked vehicles. After the bus is straightened out, resume normal speed. Obstructed Right Turn (See illustration, page 4) To make an obstructed right turn, follow standard procedure for making a right turn (above) and be sure to include the following steps:: Continually check right- and left-side mirrors, the front windshield, Operator s window and front door windows to ensure that the bus is clear of vehicles, bicycles and pedestrians before moving the bus. If you are unsure of the clearance, stop, secure the bus, alight, and check.

16 Publication Number: 7030 ( ) Page 3 of 4 Title: Making a Right Turn Prepare to make a service stop short of the crosswalk. Do not block the crosswalk. - If the rear door is obstructed by the parked vehicle or any other obstacle, request that customers alight using the front door. Keep the bus about 10 feet away from and parallel to the curb before starting the turn. Be sure the right turn indicators are activated. When traffic allows, proceed when it is safe to do so. Without angling out, operate straight forward at no more than 3-5 mph, continually checking mirrors and front windows. When you can look over your right shoulder down the curb line of the street into which you will turn, use a steady hand-over-hand turning movement to begin the turn. Be prepared to stop if necessary. Operate at 3-5 mph with your foot over the brake pedal. - If parked vehicles or an obstruction are near the corner of the street into which you will turn, wait to begin turning until, when looking over your right shoulder, you are in line with the left rear corner of the parked vehicle or the obstruction. For additional information on obstructions, see SOPs 7009 Curbing and 8098 Making Service Stops in Construction Areas/on Reroutes. Right Turn on Red Traffic signs are posted at intersections where a right turn on red is not permitted or is permitted only at certain times. If no signs are posted, a right turn on red is permitted at that location, after making a complete stop, if conditions allow. Note: Red light cameras, installed at many intersections, photograph vehicles that illegally turn right on red. Come to a full stop in the right-hand lane. Be sure the right turn indicators are activated. Continually check the front windshield, Operator s window and front door windows for traffic and pedestrians. Yield the right-of-way to any oncoming traffic and pedestrians. - Remember: The speed of oncoming traffic is approximately ten times your turning speed. Proceed cautiously and when it is safe to do so. For further information about right turns on red and red light camera regulations, see General Bulletins G09-08, G22-09 and G34-10.

17 Publication Number: 7030 ( ) Page 4 of 4 Title: Making a Right Turn 10 ft 25 ft 150 ft 3 ft clearance 18 in 10 ft 3 ft clearance Obstructed Right Turn 3 ft clearance Right Turn Turn indicator activated SAFETY IS PART OF THE JOB Follow all CTA established rules relating to safe operation, as well as those rules relating to use of tools, materials, equipment, and personal safety in the performance of these procedures. S:\SOPS\Bus-Signed & In Effect\ ( ).indd

18 Transit Operations Standard Operating Procedure Publication Number: 7033 ( ) Page 1 of 1 Title: Leaving a Service Stop Issued to: Bus Operator Approved by: Chief Transit Operations Offi cer Supersedes: Leaving a Service Stop, 7033 ( ) INTRODUCTION When an operator leaves a service stop, the bus re-enters the traffi c fl ow. To ensure that this transition is safe and smooth, follow these procedures. PREPARE TO MOVE Use all mirrors to check that boarding and alighting customers are clear of doors. Check that any customer placing or removing a bicycle from the rack is clear of the bus before proceeding. (Refer to SOP 8174 Bicycle Access on the Bus System.) Check the right side exterior mirror for intending customers. Wait for anyone hurrying to catch the bus. Follow priority seating procedures and other rules that govern assisting seniors and customers with disabilities. Close the doors. Allow customers the opportunity to hold on to a stanchion, railing or strap. Check that the intended path of the bus is clear of all vehicles (watch for motorists attempting to make a right turn in front of the bus) and pedestrians and that the traffi c signal (if any) indicates proceed. Signal your intentions; activate the correct turn indicator. Keep your eyes moving and check all mirrors. Take your foot off the brake pedal. Follow standard operating procedures for starting, moving forward and gradually gaining 3-5 feet of clearance from the curb (SOPs 7007, 7003). If parked vehicles or fi xed objects prevent this, follow standard operating procedure for Changing Lanes (SOP 7028). S:\SOPS\BUS - Signed & In Effect\ ( ).indd

19 Transit Operations General Information Publication Number: 8174 ( ) Reissued Page 1 of 4 Title: Bicycle Access on the Bus System Issued to: All Bus Operations Personnel Approved by: Chief Transit Operation Officer Supersedes: Bicycle Access on the Bus System, 8174 ( ) INTRODUCTION Customers wishing to bring a bicycle with them on a CTA bus may do so by securing their bicycleon the rack mounted on the front of the bus. Folding bicycles may be brought aboard the bus, ifcompletely folded. Before moving the bus, be sure that no one is loading or unloading abicycle from the rack FARES/PERMITS There is no additional charge to store a bicycle on the bike rack, nor is a permit of any kindrequired. RESTRICTIONS The bike rack can secure up to two bicycles at a time. Bicycles must have wheels that are 16 inches or more in diameter. The bike rack will not accommodate tandems (bicycles-built-for-two) or recumbents(bicycles that recline). Bicycles must be non-motorized. Bicycle trailers, attached bulky items, fl ags or poles are not allowed. PRE-PULLOUT CHECK Make sure that the bike rack maneuvers freely from its locked position. On older bike racks, check that both spring-loaded support arms work and there are no protruding sharp edges. On newer racks, be sure the red handles and the wheel securing arms rotate properly. Adjust full-front-view mirror to maximize the view of the rack. WHO MAY BRING BICYCLES ON THE BUS SYSTEM Customers 14 years of age and older.customers ages 12 and13 years old when accompanied by an adult. - Children under 12 years of age may not bring bicycles on the bus system.

20 Publication Number: 8174 ( ) Title: Bicycle Access on the Bus System Page 2 of 4 LOADING PROCEDURES Although customers are responsible for loading and unloading their bicycles, good customerservice dictates that upon request, Operators must offer verbal assistance to customers who request it. Note: Place bus in neutral and apply the parking brake before allowing customers to store or remove their bicycle. Before a customer loads a bike on the rack, Caution him or her to remove any items from the bicycle that may fall off while the bus is in motion. Caution the customer to approach the bike rack from the curbside, not the traffi c side. Request that the customer use the slot nearest the bus if only one bike is being placed in the bike rack. If Customers Need Assistance, Direct Them to: Squeeze the handle located in the center of the bike rack to release the latch. Lower the rack with one hand while supporting the bicycle with the other. OLDER RACKS (with spring-loaded support arm with hook) Lift the bicycle onto the bike rack, placing the front tire into the slot labeled PLACE FRONT WHEEL HERE (Fig. 1). Pull the spring-loaded support arm labeled PULL HOOK OUT AND OVER TIRE up and over the front tire so that the hook rests on the highest point of the wheel (Fig. 2). Support arm and hook Fig. 1 Fig. 2

21 Publication Number: 8174 ( ) Title: Bicycle Access on the Bus System Page 3 of 4 NEWER RACKS (with red rotating handle and wheel-securing arm) Using the red handle, rotate the hydraulic securement arm upward and outward. (Fig. 3) Lift the bicycle onto the bike rack, placing the front wheel into the slot labeled PUT FRONT WHEEL HERE AND SECURE. Rotate the securement arm back onto the wheel. Visually Make Certain that Each Bicycle is Secured. Only when customers have moved away from the front of the bus and boarded, release the parking brake, place the bus in Drive and proceed according to standard operating procedures for leaving a service stop. UNLOADING PROCEDURE Fig. 3 If a Customer Requests Assistance Removing a Bicycle, Instruct the Customer to: Older Racks (with spring loaded support arm with hook) Remove the spring-loaded support arm from the front tire, return it to its cradle and lift the bicycle from the bike rack. Newer Racks (with red rotating handle and wheel-securing arm) Rotate the red handle outward off the wheel, remove the bike and rotate the red handle and wheel securing arm back into the bike rack. AFTER REMOVAL OF A BICYCLE FROM THE RACK If there are no bicycles remaining on the bike rack and no other customers are waiting to use it, the Operator must make sure that the bike rack is properly raised and secured before departing. Only when customers have moved away from the front of the bus with their bicycle, release the parking brake, place the bus in Drive and proceed according to standard operating procedures for leaving a service stop.

22 Publication Number: 8174 ( ) Title: Bicycle Access on the Bus System Page 4 of 4 STARTING, STOPPING, TURNING AND CURBING PROCEDURES In the extended position, with a bike in the rack, approximately four feet is added to the overall length of the bus. In the closed position, the bike rack adds approximately eight inches to the overall length of the bus. If there is a vehicle ahead, wait until it has moved at least nineteen feet before you start. Adjust proper following distance by adding four feet to the normal distance between the front of the bus and the vehicle ahead. When stopping behind vehicles either in traffi c or a bus stop zone, stop ten feet back. When curbing the bus be especially cautious of the extended front overhang. When stopping, do not allow the bike rack to extend into the crosswalk. When making a left turn, stop with the front edge of the bike rack at the center line of the intersecting street. Turn, watching the front overhang. Be especially cautious if vehicles are parked close to the corner curb or if there are fi xed objects on the right. When making a right turn, make sure that the left front edge of the bike rack will clear oncoming vehicles in traffi c. BICYCLE LEFT IN THE BIKE RACK If a bicycle is left in the rack, it is treated as a lost and found item (See General Bulletin G21-12). Notify the Controller via an RTT sent from the MDT. If the Operator encounters a Supervisor on the route, inform the Supervisor of the bicycle. Upon return to the garage, remove the bicycle from the rack and complete a Lost and Found Tag (form cta 3113) and attach it to the bicycle. Store the bicycle as instructed by the garage clerk. S:\SOPs\Bus - Signed & In Effect\ ( ) Reissued indd

23 Transit Operations Standard Operating Procedure Publication Number: 8224 ( ) Page 1 of 4 Title: Issued to: Operation at Pavement Markers Bus Operator Approved by: Chief Transit Officer Supersedes: Operation at CTA Pavement Markers, 8224 ( ) General Information Certain pavement markers (such as lines to mark the center of the street, lane markers, lines to indicate crosswalks and arrows to indicate turns) help ease the flow of traffic and promote safety for all drivers. Bus Operators are required to operate in accordance with the rules regarding these markers. Stop Lines Stop lines are solid lines of varying widths placed at right angles to the direction of travel (exception: three-street intersections, or six-corners ). A complete stop must be made at all stop lines, including those at: Stop signs Traffic lights Exits from off-the-street terminals Terminal berthing points The beginning of most steering column guide lines (located at terminals only) Crosswalks Crosswalks are usually at right angles to the direction of traffic. They are: Outlined with solid lines Located at off-the-street terminals where a path is provided for pedestrian use Extensions of sidewalks or areas provided for pedestrians in walking to or from bus loading points Exercise caution when operating over crosswalks. Do not park or stand your bus within or across the crosswalk. Pedestrians always have the right-of-way within crosswalks.

24 Publication Number: 8224 ( ) Title: Operation at Pavement Markers Page 2 of 4 Berthing Point Lines in Terminals Berthing point lines are painted on pavement in terminals where several buses are required to wait. When stopping at a berthing point line, The bicycle rack of the bus should be just short of the line. Stops should always be made at the farthest line in the area to allow buses to pull into the berthing spaces behind your bus. As leading buses pull out of their berthing spaces, the following buses should move up. SIDEWALK BERTHING POINT LINES STOP LINE OFF-STREET TERMINAL DRIVEWAY STREET PAVEMENT CROSSWALK

25 Publication Number: 8224 ( ) Title: Operation at Pavement Markers Page 3 of 4 Reverse Flow Lanes Reverse flow lanes are lanes exclusively for buses. These lanes permit buses to operate against the flow of regular vehicle traffic. They are set off from other traffic lanes either by double yellow lines, BUS ONLY signs, diamond symbols painted on the pavement, concrete barriers or by a combination of these indicators. When operating in locations with reverse flow lanes, Stay alert for pedestrians. Maintain clearance with concrete barriers at all times. Leave space between your bus and a bus stopped ahead so you can maneuver around it if necessary. The reverse flow lanes in some locations are very narrow. As a result, more than 10 feet of stopping distance between buses may be required to maneuver around a standing bus ahead. AUTO AUTO AUTO CONCRETE BARRIER BUS ONLY BUS ONLY BUS ONLY BUS ONLY LOOP LINK The Loop Link corridor uses dedicated bus lanes and bus-only traffic signals at some intersections to improve mobility in the Loop, provide more reliable bus service, organize traffic flow, improve the pedestrian environment and bicycle network and improve safety for all users. Operators must stay alert for pedestrians and for bicyclists in protected bike lanes as well as in general traffic.

26 Publication Number: 8224 ( ) Title: Operation at Pavement Markers Page 4 of 4 Dedicated bus lanes are painted red and are labeled CTA BUS ONLY (at right). Yellow pavement lines parallel to Loop Link platform edges provide a guideline for proper clearance. There are three yellow berthing markers on the gray tactile platform edge of each platform. Operators entering an empty bus lane adjacent to the platform must stop at the far end of the platform, positioning the front door at the first yellow berthing marker. Operators of a standard bus or articulated bus entering the platform behind a standing standard bus must stop with the front door at the second yellow berthing marker, located 10 feet behind the first bus. Operators of a standard or articulated bus entering the platform behind a standing articulated bus must stop with the front door at the third yellow berthing marker. Berthing Guide Line Blocks that allow right turns at the next intersection have a regular concrete/asphalt surface labeled with a white BUS marking and a right-turn-arrow lane marking (at right). Buses moving straight into these street segments from the dedicated bus-only lanes will share the lanes with vehicles crossing these segments to access the right-turn-only lanes for the intersection ahead. The dedicated bus-only lane, painted red and labeled CTA BUS ONLY, returns at the location where the right-turn-only lane shifts to the curb for the turn (at bottom right). Red bus-only lane returns as turning traffic is directed into the right-turn-only lane. SAFETY IS PART OF THE JOB Follow all established CTA rules relating to safe operation, as well as those rules relating to use of tools, materials, equipment and personal safety in performance of these procedures. S:\SOPS\BUS-Signed & In Effect\ ( ).indd

27 Bus Operator Training Instruction Guide 16. Have participants turn to page 5 of SOP Stress the following points from this page: An incident commander is the one employee at the scene with overall responsibility. For small scale incidents, a bus operator as incident commander may handle the situation alone, and management may not be called in. The incident commander must be in constant communication with Control/Power Control. An incident Commander involved in the incident will be relieved when the new incident commander who is not involved in the incident arrives. There is only one incident commander. REVIEW COPY ONLY 17. Before ending this module answer any questions participants might have. Once again, encourage participants to become as familiar as possible with the guidelines of an incident commander outlined in SOP Module 3: Share the Road (30 minutes) 1. On the streets of Chicago, bus operators must share the road with other types of vehicles, particularly cars and bicycles. In recent years, the number of bicyclists in our city has increased dramatically. Now more than ever, bus operators must be aware of how to share the road with bicyclists safely and responsibly. 2. At this time, trainees will watch a video about bicycle rules and safety, called Share the Road. Start the video. 3. When the video is over, debrief the trainees: What did you learn that you didn t know about bicycle rules and safety? What did you learn about ways you, as a bus operator, can safely share the road with bicycles? 4. Note: This is also a good time for the instructor to add a personal anecdote from your experience as a bus operator. What hazards did you run into with bike riders? What advice do you have for new bus operators regarding bicyclists? How would you encourage bus operators to share the road safely? 5. At this time, instruct trainees to open the Resource Book to SOP 8174 (pg# 232), Bicycle Access on the Bus System, which explains the guidelines for securing a bicycle to the rack mounted to the front of the bus, or for bringing a folding bicycle onto a bus. 6. Wrap up the discussion by asking if trainees have any remaining questions about sharing the road with bicycles. Also, Remind trainees that bikes are part of the roadway and they must always consider them when they are driving. 112

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