Operating Standards and Guidelines. For. Australian Sailing. Discover Sailing Centres

Transcription

1 Operating Standards and Guidelines For Australian Sailing Discover Sailing Centres 1 July 2016 Australian Sailing accredited Discover Sailing Centres must comply with these Operating Standards and Guidelines to ensure continuing Australian Sailing accreditation. Page 1 of 26 Last edited: 15/06/2016

2 OPERATING STANDARDS AND GUIDELINES FOR AUSTRALIAN SAILING DISCOVER SAILING CENTRES Contents Objectives... 2 Scope... 3 Background... 4 Service contact points for centres... 4 Operating Standards... 5 Operating Procedures... 6 Risk Management... 6 Course Delivery... 8 Participant, Instructor and Vessel Ratios... 8 Clothing and Equipment Centre Management and Procedures The Principal Applying for Accreditation Initial Review Accreditation Annual Review Withdrawal of Accreditation Other Matters Conflicts of Interest Own boat tuition Administration mycentre Online Shop Access Insurance Public Liability Insurance Insurance Assistance ATTACHMENTS Attachment 1: Powerboat and Safetyboat Fleet Checklist Attachment 2: Dinghy Fleet Checklist Attachment 3: Keelboat Fleet Checklist Attachment 4: Windsurfing Fleet Checklist NOTE: any significant changes from previous versions of this document have been highlighted in yellow. Page 2 of 26 Last edited: 15/06/2016

3 Objectives Australian Sailing learn to sail and powerboat courses are one of the most important ways of introducing Australians to sailing and clubs. Delivery of the courses within these programs is the lifeblood of many sailing clubs and commercial centres that operate at, or near sailing clubs. Australian Sailing is strategically committed to growing participation in sailing and club membership through the delivery of these programs at centres. Marketing of the programs and courses is one element of this commitment. The community and government have high expectations of the standards of service and delivery, including safety, of these programs at centres. These Operating Standards and Guidelines are to ensure community and government expectations are consistently fulfilled at all centres throughout Australia. Scope This document sets out the minimum standard of operation including equipment, safety, tuition, service and administration required for the Australian Sailing accreditation to deliver the following programs as recognised Australian Sailing centres under the Discover Sailing Brand: Dinghy Program Tackers Program Keelboat Program Powerboating Program Windsurfing Program Centres wanting to conduct the Tackers program must be recognised for the Dinghy program and additionally complete a Tackers agreement which outlines the specific requirements of the Tackers program this is done via the online Discover Sailing Centre application/renewal. Australian Sailing learn to sail and powerboat programs may only be run at recognised Discover Sailing Centres, by Australian Sailing qualified instructors. Instructors must follow the Australian Sailing standards and syllabi, using appropriate, well-maintained equipment and suitable safety support, as outlined in these standards and guidelines. If a centre conducts courses or activities that are not Australian Sailing programs or courses, the centre must exercise all reasonable care and skill and conduct such activities in accordance with best practice and/or the Australian Sailing standards and guidelines. Page 3 of 26 Last edited: 15/06/2016

4 Background The Australian Sports Commission commissioned significant market research into participation in sailing. As a result of the information provided in the research report, Australian Sailing developed a new entry program and brand Discover Sailing. This includes our learn to sail and powerboat programs, which are designed to attract and retain a significant increase in participation in these programs, sailing, and club membership. Australian Sailing Club Services staff share the objective of growing participation in sailing. Commercial centres are any legal entity that also shares that objective and qualifies to deliver the programs in accord with these Operating Standards and Guidelines and all other Australian Sailing policies. In this document any reference to centres includes both clubs and commercial centres. These Operating Standards and Guidelines are the same for both. Please note: Any reference to Yachting Australia now is replaced with Australian Sailing. Some information still uses the old name of Yachting Australia but will be gradually changed to Australian Sailing. Service contact points for centres These Operating Standards and Guidelines are developed and published by Australian Sailing. Their adoption by centres and support of centres is the responsibility of the Australian Sailing Club Services Officers and Regional Managers. The contact details of the local regional staff can be found on the Australian Sailing website ( Page 4 of 26 Last edited: 15/06/2016

5 Operating Standards The minimum Operating Standards that a centre agrees to are: 1. Compliance with all Commonwealth and State Legislation and Regulations including but not limited to Work (Occupational) Health and Safety, Working with Children / Vulnerable People and Maritime legislation and regulations. For activities, including learn to sail and powerboat courses, for members, or where no fee is charged, this is likely to be state legislation and regulation. Where a non-member is charged a fee, this is deemed a commercial activity and falls within the National System for (Domestic) Commercial Vessels administered by the Australian Maritime Safety Authority (AMSA). AMSA is in the process of finalising amendments to Marine Safety (Certificate of operation) Exemption (Exemption 03) in the coming days. Under these amendments, certain domestic commercial vessels (DCVs) will be exempt from the requirement to be operates under a National Law certificate of operation. This means that the impending obligation for DCV owners to obtain a National Law certificate of operation from 1 July 2016 will not apply in relation to vessels listed in Exemption 03. Where a Certificate of Operations is required, AMSA will issue this Certificate of Operation through State and Territory Marine Safety Agencies by relying on accreditation as a Discover Sailing Centre. The centre is responsible under this AMSA Certificate of Operation, for ensuring full compliance with the Discover Sailing Centre Operating Standards and Guidelines. Australian Sailing will be communicating to you and advising the impact of these changes when they become available. 2. Compliance with all Australian Sailing policies, standards and guidelines including those in this document. 3. Maintaining up to date risk and safety management plans, operating procedures and emergency procedures. 4. Currency of insurance policies appropriate to instructors, club members and participants of any programs. In addition, the agreement a centre signs to be recognised includes requirements to: 1. Deliver all programs and courses in accordance with Australian Sailing syllabi and the logbook for that program. 2. Only use Australian Sailing instructors qualified to the Australian Sailing level appropriate to the program and course. 3. Pay the applicable fees to Australian Sailing, both the initial Centre accreditation fee (payable online, using a credit card) and then the other fees outlined in the Fee Schedule (Attachment 5 DSC Fee Schedule). 4. Issue every participant with a participant enrolment pack, available from the Australian Sailing Online Shop, the contents of which will at a minimum include a logbook, and a registered electronic certificate on completion of the course. (Attachment 6 Pack Details) 5. Enrol every participant in every course in the Australian Sailing mycentre system, including the participant contact details for purposes of mycentre issuing the registered certificate. The centre will mark the participant as Page 5 of 26 Last edited: 15/06/2016

6 completed in order to trigger the issue of the registered certificate and a satisfaction survey. 6. Comply with the Discover Sailing Brand Guidelines at all times ( Operating Procedures All centres must have a set of operating procedures for use by instructors and staff. They should outline the key elements of how the centre operates in a simple and understandable format. Operating procedures should include items such as roles & responsibilities, training areas, courses provided, instructor ratios and how the centre manages safety. The emphasis should be on what is done to make instructors and customers as safe as possible. Risk Management The centre must have risk management documentation available for access at all times by instructors and Australian Sailing representatives including, but not limited to Regional Managers, Club Services Officers and Centre Reviewers. The risk management document should include: A. A risk assessment for each location. This should be reviewed where necessary prior to each individual course. A template risk management plan can be found on the Australian Sailing website: B. A signed (Work) Health and Safety policy statement; C. Emergency Procedures to be followed in the event of a serious incident or accident at the centre (for example a flip-chart, or emergency action plan with contact details). These would normally include fire & evacuation, medical injuries, contacting emergency services, reporting, and dealing with the media. Emergency procedures should be located in an accessible place; D. A means of ensuring Instructors have read and understand the operating procedures, risk management and emergency procedures of the centre; E. The defined operating areas for each activity, which should be clearly described, marked and free from avoidable hazards. Instructional staff should be fully aware of designated operating areas and should observe them. The operating procedures document must take into account any activities that take place outside of the normal operating areas; F. A means of communicating local hazards to instructors and participants. There should also be a system in operation to ensure the participants have been briefed on how to use any safety equipment. G. Assessment of the launching and recovery areas, that should be suitable for the levels of course being taught, the types and numbers of craft being used and the prevailing weather pattern and local tidal effects, if applicable. Page 6 of 26 Last edited: 15/06/2016

7 H. A system that enables the centre to monitor the number of users who are on the water at all times. I. A system to ensure boats, and other equipment are maintained in good condition and that faulty equipment or boats are removed until effective repairs have been completed. All boats should have an identification number. J. Courses should be available to people of all abilities and suitable facilities, wherever possible, be available to accommodate their abilities. K. Availability of a safety swimmer other than the instructor should be considered for all on water activity, especially when conducting wet drills in open water. L. Safety Boats: Sufficient safety boats must be available to provide cover for all courses in progress at any one time. They should only be driven by persons holding a minimum of an Australian Sailing Powerboat Handling certification and meet their relevant state boat licensing requirements. Safety boats must fully comply with Maritime Legislation and Local Regulations, including any special provisions for club boats, in all regards, including equipment and operation. Safety boats must comply with the additional safety boat requirements listed as an attachment to this document. The use of propeller guards for outboard motors is recommended at centres that deliver dinghy and windsurfing training and where a safety boat is expected to come close to a person in the water, such as in a capsize or rescue. The safety boats and crew must be suitable for all types of activity and equipment that will be undertaken in the operating areas and prevailing conditions at the centre. The distance from the operating area to the shore base should also be taken into account. Instructors conducting introductory level courses from a safety boat should not provide safety cover for other groups. For more advanced courses the safety boat may be staffed by a safety boat driver holding an Australian Sailing Safety Boat Operator certification, together with the instructor leading the session. The mechanical failure of a safety boat should not compromise the safety of the overall operation. For more information on safety fleet guidelines please refer to Attachment 1 (page 20). For Safety boat ratios please see section Participant, Instructor and Vessel Ratios. M. Emergency communications between boat and the club or shore-base. The use of VHF radios is recommended. When available operators should be licensed. Where the operating area is out of sight of the shore-base, other means of communication should be considered. N. Suitable First Aid Kit(s) that are located in an easily accessible and clearly marked position. The contents should be regularly checked and re-stocked. A first aid kit should be carried in each safety boat. A list of qualified first-aiders, in addition to the Instructors, should be displayed in a prominent position. First Aid manuals and CPR guidelines should be up to date. Page 7 of 26 Last edited: 15/06/2016

8 O. Emergency communications for calling the emergency services. It is essential that there is easy access at all times to a telephone, and a fully functional mobile telephone is acceptable. P. Adequate supervision of all activities at all times by a person holding an appropriate Australian Sailing qualification. The centre must take in to account suitable cover for lunchtimes, sick days and days off for senior staff. Course Delivery The Principal is responsible for the safety and quality of all course delivery at the centre. However the instructor in charge will be expected to ensure that the instructors are teaching to Australian Sailing standards and syllabi on a day-to-day basis. Good tuition demands that good teaching methods are delivered using appropriate equipment with the prescribed participant to instructor ratios. A flexible teaching approach to ensure that this can be delivered in a variety of conditions is essential. Participant, Instructor and Vessel Ratios The Principal must ensure that all courses run at their centre are run correctly by an Australian Sailing instructor qualified to deliver that program and course and in accord with the syllabi for the course. Tuition should comply with the following participant to instructor ratios and safety boat ratios for all on-water activity. In all ratios outlined in the table below: The instructor boat is deemed to be a safety boat. All Assistant Instructors must be under the direct supervision of an instructor. If Assistant Instructors are used in either dinghy or windsurfing courses, it is recommended that the instructor responsible for that course has a minimum of two years previous instructing experience in the relevant program. All ratios provided are recommended for ideal conditions. In adverse conditions (i.e. weather or locality), the centre should adopt lower participant to instructor ratios (or higher safety boat to vessel ratios) based on the assessment by the Principal and instructor and consider the level of experience of the customers. Page 8 of 26 Last edited: 15/06/2016

9 Dinghy Program Maximum Vessel to Safety Boat ratios Experience 2:1 6:1 Crewed Dinghy Single person dinghy 6:1 7-15:2 15+ :3+ 6: :2 15+:3+ 18:1 6:1 Maximum Participant to Instructor Ratios Comments No more than 6 dinghies per Instructor If Assistant Instructors have an Australian Sailing Powerboat Handling Certificate, (and are in a safety boat), there is a maximum ratio of 3 dinghies:1 Assistant Instructor (in addition to the instructor boat ratio) and a maximum ratio of 2 Assistant Instructor: 1 Instructor If using Assistant Instructors that remain in the dinghies with participants, up to 3 Assistant Instructors can be used by a single Instructor and each dinghy that contains an AI can be in addition to the instructor boat ratio of 6:1. Keelboat Windsurfing 12:1 12+ :2+ Powerboat Start Powerboating & Powerboat Handling Safety Boat Operator 5:1 (with instructor onboard) 6:1 4:1 (with a single vessel with instructor on board) 6:1 (with multiple vessels all vessels must have either an instructor or helper on board). 6:1 (more than one vessel may be used- only one instructor required) Boats should be in radio or telephone contact with the shore. Boats without engines should be in contact with a suitable safety boat. A buddy system can operate if one boat is capable of towing the other to safety under power. Maximum ratio of 3 boards : 1 Assistant Instructor (under direct supervision of the Instructor) and ratio of 1 Assistant Instructor: 1 Instructor Helpers assisting an Instructor must meet the following requisites: Local regulations (e.g. RST, Boat License, Boat Safe) Powerboat Handling certificate Experienced and competent Page 9 of 26 Last edited: 15/06/2016

10 Equipment/Facilities Clothing and Equipment Good personal equipment can make all the difference to the quality and safety of the experience. A. Sufficient lifejackets in a range of sizes must be available for all participants. Participants may supply their own lifejackets. All lifejackets must comply with National and/or local Regulations and Standards. Lifejackets should be appropriate for the activity and of a size to fit each user correctly. The use of crotch of thigh straps is recommended to prevent lifejackets from sliding up the body in water. All lifejackets should be inspected regularly to ensure that they are in good condition. Inflatable lifejackets shall be serviced according the manufacturers recommendations. Flotation testing is not required, however it is recommended where there is doubt about the condition of older lifejackets. Information on testing may be available from the manufacturer. If there is doubt as to effectiveness, they should be tested or discarded. There should be a system for rinsing equipment in fresh water after use, particularly in salt water environments. All participants and instructors must wear a lifejacket at all times on the water that complies with the National and/or local Regulations and Standards. B. In locations with adverse weather, sufficient numbers of wetsuits or wind and waterproof jackets in a range of sizes should be available. All wetsuits must be in good condition and an efficient system of cleansing and drying after use should be seen to be in operation. At a basic level this may simply be rinsing and hanging to drip-dry after use. Waterproofs supplied should be clean and serviceable, and it should be clear on joining instructions whether the centre will supply them. C. Adequate dry areas ashore must be provided to give shelter in bad weather and to enable a comfortable environment for shore-based teaching. These areas should be appropriately furnished and equipped for this purpose. For centres operating as part of a hotel or accommodation complex where the participants are resident it is reasonable to expect that the participants would use their own room or the hotels facilities for these purposes D Change Rooms and Toilets: Separate male and female changing rooms should be provided, with sufficient accommodation for the average number of course participants. All facilities provided must be hygienic, tidy and well maintained. Toilet facilities, with soap and water for washing hands, should be located within a reasonable walking distance. Separate male and female facilities should be provided to comfortably accommodate the average number of course participants. Participants should not be expected to pay for the use of a public facility. E. Fuel Storage: The centre should store its fuel with regard to legislation, and the safety of staff, customers and the general public. Staff should be trained in the handling of fuel Page 10 of 26 Last edited: 15/06/2016

11 both in terms of controlling fire risk and in terms of lifting and carrying containers. It is expected that the centre be compliant with any relevant health and safety legislation and Australian Standard The storage and handling of flammable and combustible liquids. A number of guidance documents are available for the minor storage of petrol. F. Staff should be trained in the use of workshop equipment as required. The workshop area should be clean and tidy with no unnecessary hazards, and not accessible to participants. The centre should ensure that staff are trained in the use of any hazardous substances that are in the workshop area and that these substances are stored safely. Page 11 of 26 Last edited: 15/06/2016

12 Centre Management and Procedures The Principal The Principal is responsible for: 1. Completing the online Discover Sailing Centre Application Form and Agreement on behalf of the centre. 2. Maintaining compliance with the Australian Sailing Operating Standards and Guidelines. 3. Completing the Annual Review including the Centre Review Report form in conjunction with the Australian Sailing Centre Reviewer. 4. The management of instructors. The Principal must ensure that Australian Sailing programs are only delivered by an Australia Sailing qualified instructor endorsed to deliver that program and course and that applicable state legislations are followed and checked year on year (i.e. relevant police checks). The Principal does not need to hold any Australian Sailing qualifications but must be a person who acts with the authority of the centre. For colleges and education centres, the Centre Principal does not need to be the Principal of the college but must be in a position to accept the responsibilities above. Applying for Accreditation Before applying for accreditation, the centre should ensure they comply with the Australian Sailing standards and guidelines outlined in this document. A copy of the agreement that a centre must agree to in order to achieve accreditation can be found here. The agreement is for 12 months and following this time the centre will be required to complete a renewal. A centre wanting to be accredited as a Discover Sailing Centre should apply to Australian Sailing. 1. A Centre Reviewer will then conduct an onsite review to assess the facilities and infrastructure the prospective centre has in order to become a Discover Sailing Centre. 2. Once the review is complete, a link to the electronic application form for becoming a Discover Sailing Centre will be provided. The Principal will then complete this form, for it to be processed by Australian Sailing. 3. An existing Discover Sailing Centre will be required to complete the online renewal form, providing details of their most recent Annual Review (that needs to have taken place within the previous 12 months). The Centre will also need to provide a list of accredited, current instructors they have to deliver the program, including their Australian Sailing (formerly known as YA) numbers and qualification details. Initial Review Page 12 of 26 Last edited: 15/06/2016

13 During this initial review, the facilities, equipment and all boats should be available. The Principal and the instructor in charge must be present. The Principal and the Centre Reviewer will complete the Centre Review Report Form (YA4), which Australian Sailing will retain. The Annual Centre Accreditation Fee includes an annual review. If the centre does not fulfill the requirements for accreditation a second visit may be required, for which Australian Sailing may charge an extra fee. Accreditation When Australian Sailing is satisfied and has signed off the initial review they will provide the centre with the electronic link to apply for the Discover Sailing Centre accreditation. Australian Sailing will process these accreditations, who will then provide an online payment link for the Centre to pay the accreditation fee. This fee can only be paid using a credit card. After receipt of payment, Australian Sailing will formally accredit the centre as a Discover Sailing Centre. This accreditation will be 12 months, concluding at the end of the financial year. It is a requirement to renew every year by completing the electronic form and having had a satisfactory annual review conducted during the previous year. Annual Review Beyond the initial review, centres will be visited, at least on an annual basis and may be visited at any time, with or without prior notice. The annual review should be conducted when courses are being delivered, so tuition is can be observed. If centres subsequently apply for accreditation for additional programs, courses or activities, beyond those in the application, another review of the equipment for that additional program will be necessary. If a further visit is required subsequent to the annual review, Australian Sailing may charge a further fee. The Principal must make every effort to facilitate the annual review. The Centre Reviewer may recommend that a re-review is carried out to check on satisfactory implementation and in this case an additional fee may also be charged. Note: Australian Sailing will not carry out a full safety audit, only a sample of activities and systems until they have confidence in the centre s safety management. Full safety audits remain the responsibility of the centre and the Principal. Withdrawal of Accreditation If an annual or any review shows that a centre does not comply with these Standards and Guidelines, the centre has 30 days to remedy the non-compliance and seek a rereview. Where this is not achieved the accreditation as a Discover Sailing Centre will be withdrawn until compliance is again demonstrated. Australian Sailing reserve the right to withdraw accreditation for contravention of the rules or spirit of accreditation. A centre wishing to appeal against the decision may bring their case to an Australian Sailing tribunal that will be convened for this specific purpose. Page 13 of 26 Last edited: 15/06/2016

14 Accreditation of a centre will automatically be revoked on a change of Principal (unless Australian Sailing is informed using a Change of Principal form), discontinuance of active instruction, insolvency, or sale of the centre. A re-review of Standards and Guidelines will take place with the new Principal before recognition is reinstated. Where an unqualified Principal, e.g. the proprietor, employs a qualified instructor to meet the requirements of accreditation, such accreditation will not automatically lapse on a change of that instructor. The Principal must, however, inform Australian Sailing immediately of any such change. Australian Sailing will ensure the Principal clearly understands the requirements of Australian Sailing as to the proper running of any Discover Sailing Centres. Note: The safety of all staff and participants, as well as the standard of tuition, is the responsibility of the centre and the Principal. Other Matters Conflicts of Interest The centre agrees, that for the duration of its Australian Sailing accreditation, not to endorse, promote or offer a third party s similar products or services, including but not limited to programs for sail and powerboat, which conflict or compete with any Australian Sailing trademarks, products or services, including Australian Sailing programs, without the prior written approval of Australian Sailing. (This does not apply to centres that are recognised RYA-YA Yacht Training Centres operating and delivering training in Australia.) Own boat tuition A centre may offer tuition in a participant s own boat. The Principal should ensure the boat conforms to the conditions of accreditation and the equipment listed in these guidelines. It should be noted that the owner is the skipper and is responsible for insuring the craft. All conditions of accreditation concerning shore-based facilities, course length, safety equipment etc. apply. The principal should ensure that vessels are seaworthy and suitable for courses. Where applicable, liaise with National, State and Territory Marine Safety Agencies to ensure that own boat tuition is permissible (generally permitted under the National System). A centre may not, however, offer only own boat tuition. Administration Administration is extremely important to the safe, efficient running of a centre. The administration that Australian Sailing requires is to protect the centre, its staff and its users. Documentation should be brief, clear and representative of what actually happens in the centre to ensure that all activity is both safe and enjoyable. Centres are reminded of the following: A. Booking or enrolment forms should include information about any pre-course requirements and emergency contacts. Centres should seek a medical declaration as part of the participant enrolment. If the centre is aware that a client has a medical condition, they should seek further advice from the client and Page 14 of 26 Last edited: 15/06/2016

15 advise instructors accordingly. The information sent out to participants should stress that illness or medical conditions need not necessarily prevent the participant from taking a full part in the course, but the Principal or instructor must be aware of any potential problem. B. If a participant is in any doubt about their fitness and ability to take part in a practical course, their General Practitioner should be able to advise. It is strongly recommended that all those participants in the sport should be able to swim. It is essential the instructor in charge of a course should know if any participants on the course are non-swimmers. C. A booking form duly signed six months before a course may not be up to date when the participant arrives for the course. A system for verifying the authenticity of the details of form when the participant arrives is advised. A sign-on process could help confirm participants current details, as they arrive on site. D. The centre should have a written record of the qualifications of all instructors, which should be available for inspection. Centres must have a system in place that ensures all instructors are current and hold all of the necessary qualifications, including adherence to relevant state legislations. Checking qualifications of instructors is available through the mycentre system. E. Centres working with children and young people under 18 should have a child protection policy and procedures in place. It is the responsibility of the Principal to comply with the relevant state legislation for instructors working with children. More information on this can be found within the Australian Sailing Member Protection Policy. F. An incident and accident book must be kept, and should be reviewed regularly and action taken to prevent repetition of injuries. In the case of a serious incident or near miss, the Principal must contact Australian Sailing, who can provide advice and assistance. An online incident report is available on the Australian Sailing website: With regard to accidents, operating procedures should include: 1. Emergency procedures and contact details 2. The location of first aid equipment 3. A list of qualified first-aiders and details of who is responsible to check and replenish first aid kits 4. Procedures, understood by all staff and Instructors, for reporting and recording accidents (accident book) 5. Reporting procedures and prompt response to accidents. 6. Serious accidents on board commercial vessels must be reported to the relevant authorities. A copy must be sent to Australian Sailing. 7. In the event of a serious accident there should be a procedure for a. contacting next of kin b. managing any media contact G. A record of near misses should be kept. These are events which could have caused an accident or injury. The record should be similar in content to an accident book entry. Such incidents should be reviewed regularly and lessons learned recorded with actions taken to avoid reoccurrence. Page 15 of 26 Last edited: 15/06/2016

16 H. All instructors should undergo induction training in the running of the centre and should sign that they have read and understood the centre s Operating and Safety Procedures. I. A system for receiving and reviewing customer feedback and complaints should be in place. Every effort should be made by the Principal/instructor in charge to resolve any complaints as quickly as possible. Receipt by Australian Sailing of an unreasonable number of substantiated complaints against a centre may result in suspension/withdrawal of the centre s accreditation. J. The advertising, brochures, booking forms, joining instructions etc. should be clear and accurate. They must not give any misrepresentation, either by implication or omission that the facilities, services and courses offered, qualifications of instructors or level of Australian Sailing recognition differ from those implicit in the recognition granted. The centre must not use the Australian Sailing or Discover Sailing trademark to advertise any activities other than the specific Australian Sailing programs for which it is recognised. The centre must not display or use any Australian Sailing trademarks until its recognition is confirmed by Australian Sailing. Third party organisations offering courses on a centre s behalf must state which Australian Sailing centre is providing the program. The centre must not do or omit to do anything which will or may damage the image and reputation of Australian Sailing, or Australian Sailing qualifications or which may otherwise bring Australian Sailing into disrepute. mycentre Centres can benefit from the use of mycentre in the following ways: Administration of all participant records. Generation of participant attendance lists (perfect to use as sign-on sheets). ing course participants at any time such as to send out reminders. Use of the online registration facility to avoid paper work and data entry, and additionally the payment facility if a centre does not have other arrangements. Promotion of the course to the public on the Discover Sailing websites. The mycentre database is fully privacy compliant, regularly backed up and participant records are not accessible to other centres. Access to mycentre is granted to up to 3 people, listed on the centre application/agreement. A User Manual for the use of mycentre appears on the mycentre homepage. Centres must record every participant in every course in mycentre: On enrolment and within 48 hours of the course commencement in order to be covered by the Australian Sailing Personal Accident Insurance, if they are not a registered club member To mark the participant on completion of the course in order to receive both: o The registered electronic certificate and o The Australian Sailing Satisfaction Survey. and in order for their qualification to be automatically recorded in their mysailor record. Page 16 of 26 Last edited: 15/06/2016

17 Online Shop Access As a Discover Sailing Centre you will be entitled to discounted rates for purchasing publications through the Australian Sailing online shop. Access to publications at the discounted rates will be available the day that recognition is granted. Access is via a central centre address, listed on the centre application/agreement. The Discover Sailing Centre must not share their user ID or password with a third party. If a user leaves the centre at any point, the Principal must inform the State Association in writing in order to update the user access. Insurance The centre should make sure it is fully aware of the legal liabilities and responsibilities arising from its Australian Sailing activities both ashore and afloat. It is the centre s responsibility to ensure that adequate insurance covering all of its activities is in full force and effect while the centre is recognised by Australian Sailing. All the centre s activities and boats should be covered, so it is important to disclose all business activities to the insurer. Please note that where a centre charters a vessel the Principal must ensure that adequate insurance is in place. Public Liability Insurance As a minimum, the Centre must hold public liability cover of at least AU $10 million for its activities both afloat and ashore. This protects the Centre in the case of an accident. In addition to this Australian Sailing qualified instructors and coaches, who have a current revalidation date, upon completion and payment of their annual renewal, will be covered by Australian Sailing s Liability Policy. This provides coverage to the Instructor or Coach where there is a breach of a duty of care that causes an injury, not just an accident. This covers Instructors whilst delivering an Australian Sailing program and course at an accredited Discover Sailing Centre, or an Australian Sailing qualified coach operating at an affiliated club. Insurance Assistance Australian Sailing s official insurance provider is Mastermans Insurance Brokers who can also provide assistance to a centre. Mastermans Insurance Brokers can be contacted via or A full guide to Insurance appears on that site. Page 17 of 26 Last edited: 15/06/2016

18 ATTACHMENTS 1. Powerboat and Safetyboat Fleet Checklist 2. Dinghy Fleet Checklist 3. Keelboat Fleet Checklist 4. Windsurfer Fleet Checklist 5. DSC Fee Schedule 2016/17 6. Participant Packs, available from online Page 18 of 26 Last edited: 15/06/2016

19 Attachment 1: Powerboat and Safetyboat Fleet Checklist Except in the case of heavy displacement craft, kill cords must be fully functional and must be fitted and used at all times when under way. A spare kill cord should normally be carried for emergency use. Ideally both planing and displacement powerboats should be available. For powerboating, the level of recognition will depend on the number and type of powerboats available, the availability of suitably qualified instructors, the type of water and the operating area of the centre. Powerboats operating at sea must be maintained and operated to the same standards as safety boats and powerboats must carry the equipment list specified for safety boats with the exception of the towing bridle. The provision of equipment to be carried in the safety boat on inland waters may be dependent on the operating area and should be addressed in the centre operations procedures. The centre should ensure that trolleys/trailers are suitable for the craft and in a serviceable condition. The trolleys should enable the craft to be safely launched, recovered and maneuvered on land without risk of injury to the users. Boats must fully comply with Marine Regulations with regard to operation and equipment. The checklist overleaf outlines additional areas that should be checked. Page 19 of 26 Last edited: 15/06/2016

20 Powerboat & Safety Boat Fleet Are boats suitable for the courses offered and/or safety boat duties provided? Are kill cords and switches fitted, serviceable and used at all times? Do all boats have identification, and registration with Marine Safety Agency / AMSA? Required Equipment (all items securely stowed) - Anchor with chain or line - Bilge pump (electric or manual) if boat has covered or closed underfloor bilges - Bucket or Bailer (each with lanyard) - Chart, map or chart section of local area (laminated or in waterproof map case) - Compass (or hand bearing compass) if teaching any Powerboat Courses - Distress Flares (hand-held Red x 2 & Orange smoke x 2; or NSCV requirements) - EPIRB (beyond 2NM) 406mHz, in date, registered Dummy version if only required for teaching - Fire bucket (unless bucket already carried or bailer is suitable) - Fire extinguisher Australian Standard compliant (in good condition and serviced annually) - First Aid Kit, waterproof (minimum contents 2 of each: large wound dressings, medium wound dressings, triangular bandages) - GPS fixed or handheld (chart plotter also suitable) if teaching Powerboat Handling - Knife, sharp (suitable for cutting spectra if providing safety boat cover) - Lifejackets, serviceable, sufficient quantities, and suitable for activities and hours of operation - Navigation lights (as required under IRPCS), operational - Paddles or oars - Throwing line and/or towing line (towing line to suitable for safety boat cover provided) - Torch, waterproof and buoyant - Towing bridle (if safety boat cover or teaching safety boat operator), suitable strong points - VHF fixed or handheld radio, and frequency/distress call stickers (27mHz may be suitable in areas with no VHF coverage) Engines are securely mounted and maintained Throttle/gear change mechanisms positive and reliable Outboard engines capable of being locked down or raised / tilted / trimmed Outboard engines must not be capable of being started in gear Fuel tanks must be securely fastened to boat Steering mechanism free, and easy to use Hydraulic steering system checked for leaks Teaching Aids: dinghies and windsurfer are available (if providing Safety Boat Operator) Teaching Aids: navigation tools, tide tables, whiteboard, dummy flares/epirb Propeller guards (where fitted) are secure and serviceable recommended item only Page 20 of 26 Last edited: 15/06/2016

21 Attachment 2: Dinghy Fleet Checklist Boats should be equipped so that it is possible to teach each of the relevant syllabi according to the conditions. In the case of high performance boats there should be a rigging guide for different wind strengths. Boats should fully comply with the Australian Sailing Special Regulations (Part 2) for off the beach boats. The checklist below outlines additional areas that should be checked. Where an item is linked to the Australian Sailing Special Regulations (Part 2), the relevant reference number is provided in brackets, for further clarification. Dinghy Fleet Are there suitable boats in sufficient numbers available for the levels of course offered? Hulls are well maintained, in a good state of repair, watertight and with all fittings and toe straps in good working order. Buoyancy which is not in built is enclosed in compartments or securely fastened (3.01.3) Boats that do not have enclosed self-draining have 1 x bailer or pump (3.04.1) Pumps and bailers not permanently attached to the hull, are secured to the hull (3.04.3) Running rigging are well maintained and in a good state of repair. There are no protruding strands in wire rigging and all shroud pins and split rings are taped. Masts are either be watertight or self-draining Unstayed masts are securely attached to the hull (3.02.2) Rudder, centreboard or dagger board are in good condition Centreboards are securely fastened to the hull, by lanyard, bolt, or pin ( a.) Sailboards are fitted with a friction device ( b.) Tillers and rudder blades which are not permanently fastened to the rudder stock/s are securely fastened to them (3.03.2, , ) Sails should be in serviceable condition for the courses on offer The boats must be suitably equipped (e.g. anchors, paddles etc.) for the operating area Instructors/staff are aware of the location for attaching a towline to the boat (3.05.1) If the boats are to be towed or left on moorings, a painter is attached to a suitable strong point on the boat Has the centre assessed the risk of entrapment under an inverted boat? Do centres offering trapeze work have a range of harnesses in suitable sizes? Are boats used for spinnaker courses suitably equipped? Are adequate basic simulators available and in good condition? Page 21 of 26 Last edited: 15/06/2016

22 Attachment 3: Keelboat Fleet Checklist The centre should have access to sufficient vessels in order to teach all courses for which it is recognised. These boats should be equipped so that it is possible to teach each of the relevant syllabi according to the conditions. In order to deliver this program effectively and safely, only responsive, self-righting boats may be used. Normally these would be tiller steered small keelboats with internal ballast. Provision should be made for teaching how to reef afloat. Boats must be suitably equipped (e.g. anchors, paddles etc.) for the operating area and comply with Marine Regulations. The checklist below outlines additional areas that should be checked Keelboat Fleet A minimum of one vessel per centre are capable of being reefed. Hulls are well maintained, in a good state of repair, watertight and with all fittings in good working order Cockpit is self-draining at all angles of heel, and hatches are above water when heeled 90 degrees Running rigging is well maintained and in a good state of repair. Standing rigging is well maintained and in a good state of repair. Rig is sufficient to run Symmetric and Asymmetric Spinnakers (for racing courses). All halyards are of sufficient length and in good condition. Sheets are also of sufficient length and appropriate diameter and material The rudder is in good condition Main, jib and spinnaker (where applicable) sails should be in serviceable condition for the courses on offer. At least one vessel is fitted with bowsprit and a pole Each vessel has a boathook Each vessel has mooring lines Each vessel has fenders (minimum of 2) Each vessel has oars/ paddles Each vessel has servicable winches (if fitted) Each vessel has deck fittings, blocks, shackles (serviceable) Each vessel has 2 x stour buckets with lanyard Each vessel has an anchor and ground tackle as suitable with bitter end attached Each vessel has a bilge pump- (fitted or manual) Each vessel has a water resistant floating flashlight Each vessel has a sharp knife, sheathed, and fitted near cockpit VHF fixed or handheld radio, and frequency/distress call stickers (27mHz may be suitable in areas with no VHF coverage) Each vessel has lifebuoy fitted on transom with drogue if there is a suitable place to fit it Each vessel has a retrieval method of crew from water If an outboard is fitted, it must have with sufficient power If petrol is carried, it is stowed on deck in a suitable container If petrol is carried or a stove is fitted the vessel has a fire extinguisher/ fire blanket (as applicable) Gap is secured by lanyard (not polyester) and is replaced annually If lifelines are fitted they are made of uncoated stainless steel wire Each vessel has a medical kit stored in a waterproof container on board and includes: Disprin; Disposable gloves; Crepe bandages; Band-Aids; adhesive tape; Antiseptic skin solution; Alcohol swabs, Solugel; Sunscreen 30+SPF; s/s Scissors; Safety pins; CPR mask or face shields Page 22 of 26 Last edited: 15/06/2016

23 Attachment 4: Windsurfing Fleet Checklist The centre should have access to sufficient equipment in order to teach all courses for which it is recognised. There must be a complete set of suitable equipment for each participant. Boards and rigs should be stored in a secure and safe manner and should be easily accessible for instructors and participants. Instructors should be trained to lift and carry equipment and participants should be supervised as necessary. If basic simulators are available they should be in a good state of repair, stable, low and well damped. The board should have a good non-slip surface and be securely attached to the simulator. The simulator should be positioned so that participants will not injure themselves or others should they fall off. The checklist below outlines additional areas that should be checked. Windsurfing Fleet Are there sufficient equipment to teach all courses offered? Hulls are in good condition, free from punctures and water logging Boards have an effective and securely fixed deck plate, an effective non slip surface and an effective and safe facility enabling it to be towed Dagger boards, if fitted, are correctly adjusted and held secure in the up and down positions whilst free to move in between and free from sharp edges Fins are appropriate to the boards, courses, prevailing conditions and free from sharp edges Masts are in good condition, of suitable length, bend characteristic and material for the sail and should be watertight Mast bases operate correctly and are well maintained. Sails are in a presentable, useable condition, free from holes and tears Board and rig joints (UJ) are in good condition, free from wear and tear. The downhaul is free to move and cleat effectively. Any quick-release system operates correctly, is well maintained and is capable of use by participants whilst afloat. Booms have a secure clamp that does not slip while in use, yet may easily be adjusted to suit the height of the user. Boom is the correct length for the sail and the grip surface must be in overall good condition Harness lines are in sound condition and are fitted to booms (for centres offering advanced courses). Downhaul and outhaul ropes are in a sound, unfrayed condition and be of a suitable diameter for the fittings being used. Uphauls are fitted on all rigs, for beginner rigs a thick rope with elastic return should be used. Are adequate basic simulators available and in good condition? A range of harnesses are available in suitable sizes for centres offering advanced courses. Page 23 of 26 Last edited: 15/06/2016

24 DSC Agreement Attachment 5 Fee Schedule 2016/17 All fees include GST There are 3 types of fees associated with being an accredited training Centre. 1. Centre Accreditation This is the annual fee that recognises your club as a centre that provides Australian Sailing accredited Learn To Sail (and Powerboat) Courses. Credit card is required to make this payment. Centre Type Annual fee (Any number of Programs) Club $275 (A Club is a member of a State Association (MYA)) Commercial Centre $ Participant Enrolment Fees $14.50 per participant, per course, for all Dinghy, Keelboat, Powerboat & Windsurfing courses, excluding Tackers Intro, Dinghy & Keelboat Experiences and any course where a course pack has already been provided. $22.00 per participant for Tackers 1, 2 and 3. Australian Sailing will invoice Centres for these fees based on the number of students from the previous 3 months on a quarterly basis at the start of September, December, March and June. 3. Course Packs a. Dinghy Program $43.50 (pack is required only for first course and this cost includes enrolment fee) (Start Sailing 1, Start Sailing 2, Better Sailing, Learn to Race, Better Racing) b. Tackers Program $35.00 for each course (pack is optional) (Tackers 1- Having Fun, Tackers 2- Tricks & Techniques, Tackers 3- Sailing Fast) c. Keelboat Program $43.50 (pack is only required for first course and this cost includes enrolment fee) (Start Crewing, Start Helming, Start Skippering, Spinnakers, Start Racing) d. Powerboat Program $50.00 (2 pack options) for Start Powerboating or Powerboat Handling pack $37.50 for Safety Boat Operator pack (Start Powerboating, Powerboat Handling, Safety Boat Operator) e. Windsurfing Program $43.50 (pack is only required for first course and this cost includes enrolment fee) (Start Windsurfing, Better Windsurfing, Start Racing) Please note: Additional logbooks can now be purchased from the online shop at a cost of $22 each. Page 24 of 26 Last edited: 15/06/2016

25 DSC Agreement Attachment 6 Participant Packs, available from Online Shop Price includes GST Program Course/s that require this pack Pack Name Dinghy Adult Pack Dinghy Start Sailing 1 Start Sailing 2* Start Sailing 1 Under 12s Dinghy Junior Pack Start Sailing 2* Under 12s Keelboat Keelboat Student Pack Start Crewing Start Helming* Start Powerboating or Powerboat Handling* Powerboat Start Powerboating or Powerboat Handling* Powerboat Student Pack (RYA Start Powerboating) Powerboat Student Pack (Powerboating Workbook) Pack Contains Cost 1 X Dinghy Syllabus Logbook 1 X Start Sailing Right 1 X Waterproof Satchel $ X Dinghy Syllabus Logbook 1 X RYA Go Sailing! 1 X Waterproof Satchel $ X Keelboat Syllabus Logbook 1 X Introductory Keelboat 1 X Waterproof Satchel $ X Powerboat Syllabus Logbook 1 X RYA Start Powerboating 1 X Waterproof Satchel $ X Powerboat Syllabus Logbook 1 X Powerboat Workbook 1 X Waterproof Satchel $ X RYA Safety Boat Handbook $ X Windsurfing Syllabus Logbook 1 X RYA Start Windsurfing 1 X Waterproof Satchel $43.00 Safety Boat Handbook Safety Boat Operator Start Windsurfing Student Pack Windsurfing Start Windsurfing Page 25 of 26 Last edited: 15/06/2016

26 Program Course/s that require this pack Pack Name Pack Contains Cost Tackers 1 Tackers 1 Pack Having Fun 1 x Tackers longsleeved t-shirt, size 10, 12 or 14 1 x Tackers cap 1 x Tackers water bottle 1 x Tackers photo frame 1 x Tackers 1 certificate 1 x Tackers check list $35.00 KITS* Tackers 2 Tackers 2 Pack Tricks & Techniues 1 x Tackers longsleeved t-shirt, size 10, 12 or 14 1 x Tackers dry bag 1 x Tackers photo frame 1 x Tackers 2 certificate 1 x Tackers check list $35.00 Tackers 3 Sailing Fast! Tackers 3 1 x Tackers long sleeve t-shirt, size 8, 10, 12 or 14 1 x pair of sailing gloves 1 x Tackers photo frame 1 x Tackers 3 certificate 1 x Tackers check list $35.00 *These packs are optional for the Centre to purchase for their participants. Page 26 of 26 Last edited: 15/06/2016