New Plymouth District Aquatic Facility Study

Transcription

1 For Council 1

2 Contents Executive Summary 1. Introduction 2. Population and Participation Overview 3. Context, Trends & Strategic Overview 4. New Plymouth Aquatics Survey 5. Key Stakeholder Considerations 6. Site & Facilities Assessment 7. Options for Meeting Demands - Redevelopment / Optimisation 8. Todd Energy Aquatic Centre 9. Summary Appendix 1: References and Resources Used Appendix 2: Value of Sport and Recreation Appendix 3: Regional Aquatic Facility Provision Appendix 4: TEAC Current Operational Considerations Appendix 5: Design Guidance Note - Sport England Appendix 6: Preliminary Order of Costs 2

3 Executive Summary The aquatics study had three primary drivers: to identify the community demand for aquatic recreation activities, to identify whether more facilities are required to meet demand, and to identify options for any new aquatic facility development (if required). The study identified that there is a high level of participation in aquatics activities within the District with a recent GEMBA Regional Insight Report (tracking participation in different activities in the period April 2011 March 2012) identifying that swimming was the number one sporting activity within the Taranaki region, with 31% of the population taking part in some form of swimming over the previous 12 months. This demand for aquatic based activities has been clearly demonstrated through the high level of utilisation at existing facilities, especially the Todd Energy Aquatic Centre. Here visitor numbers have increased year on year and the growth in demand for lane swimming and programme activities, combined with the limited capacity, has resulted in many activities being compromised in terms of times available and access to the water area. The other facilities in the District are identified as a valuable community resource; however the visitor numbers at these facilities has not changed significantly over recent years. The study identified that the seasonal operation of these facilities restricts their potential to fully meet the demand for year round swimming. It is important to note that access to a competition pool is considered a significant barrier to the development of swimming in Taranaki, by Swimming Taranaki and the Swimming Club. While there is a significant demand, it is essential to future planning to understand the trends in participation and the impacts these will have on the types of facilities that will be required in the future. While recent studies have highlighted a high level of participation they also highlight the changing trends. The GEMBA study indicated that 72% of participants took part individually and 82% purely as a social activity. While 17% were part of a club (including swimming, triathlon) only 9% of participants took part in a coached activity. This is a trend that is reflected across many codes as participants move from formal / organised clubs based activities into more informal / social activities. This is reflected in the participation data with the growth in informal / social participants being significantly higher than within the swimming clubs. The overall population of the is not anticipated to significantly increase in the next 20 years, with the main feature of population change anticipated to be a progressive aging. The participation levels in aquatic activities do approximately halve when adult ages are reached, and then halves again among the older age groups. However, swimming remains one of the main physical activities maintained by people as they age and attention is required to the needs of an aging population, and the motivation factors required to engage them. Overall it is identified that there is sufficient water area in the District. However, the majority of this is provided through a network of school and community pools, comprising small, shallow, uncovered and unheated outdoor pools that only operate during the summer months. All facilities are in good original condition, and are well maintained, but are uncovered and therefore can only be used seasonally. Users cannot swim in them in the winter months, or during inclement weather. The study identified that demand for aquatic provision has clearly changed, with a significant increase in demand for year round swimming in a quality indoor environment. This change combined with the trend towards more programmed activities and increased casual activities, for example lane swimming for fitness, clearly identifies that additional high quality facilities are required. Access to facilities is a key consideration with travel being a significant barrier to many. While it is essential to acknowledge these barriers it is unrealistic and unsustainable to develop significant aquatic facilities within each local community. This was acknowledged within the community survey where the following travel times were considered acceptable: Access to a learn to swim programme (15 minutes drive time), Access to lane swimming opportunities (20 minutes drive time), Access to leisure water (30 minutes drive time). The TEAC is the only facility which provides a quality indoor environment. However, through the survey and stakeholder consultation, it is clear that this facility cannot meet current demand, while 3

4 the other aquatic facilities are underutilised for much of the year. An analysis of the TEAC identifies that the current management are working well and maximise the use of the facilities, however due to the limitations of the building design and the restrictions this places on access to the pool, no one user group s needs are fully met. The report highlights that despite large numbers of people using TEAC the operational subsidy is high. There are a number of key areas where additional income could be generated to offset the operational costs. However, this cannot be achieved without investment into the facility. The design and layout of the facility restricts the potential to maximise income. Through targeted investment there is the potential for an estimated 50% growth in turnover which would result in a reduction in the overall operating cost by an estimated minimum $200,000 per annum. The report therefore concludes that it is not a question of additional aquatic facilities being required to meet the demand, but rather an improvement in the quality of the existing facilities that is required to meet this demand. In considering the potential options to improve the quality of the existing facilities the main issues to be considered is the balance between providing local access and the long term sustainability. The network of outdoor pools provides a valuable community resource and should be maintained. Although these facilities will ultimately reach the end of their serviceable life, at which point decisions will need to be made around how, where and what these are to be replaced with (if at all). Strategies for individual facilities should be reviewed within the context of the overall network of pools. While it may be possible to cover one or more of these facilities to extend their operating season, which would provide a number of benefits; these pools are ultimately outdoor pools and would be inefficient to operate year round and would likely still provide a poor quality overall experience. When this is combined with the significant additional operational subsidies that would be required to operate these pools year round the study concludes that it would not be the most sustainable option to meet the identified demand. Demand for a regional competitive aquatic venue within Taranaki has been identified. It is acknowledged that options should be explored for such a facility if this be considered possible, within the resources available. However, this said the additional cost associated with the development of a regional facility (say a 10 lane pool with 1,000 spectator seats) would be significant and is not considered a priority for meeting the key aquatic needs of the District. In determining the range of facilities to be developed, it is considered that future investment should be targeted and a clear rationale should be developed that outlines the reason for investing in aquatic facilities. Given the changing demographics of the District and trends in participation, the report concludes that the priority for investment should be: 1. Learn to swim, 2. Mass participation, 3. Casual access / fitness, 4. Competition. Although there was strong demand from the competitive swimming community for a competition pool, the study concludes that the priority should be to provide a high quality training environment. New Plymouth is the largest population centre in Taranaki and generates the largest number of aquatic users and the greatest demand. Should an additional indoor facility be developed outside of New Plymouth it is unlikely that it would be utilised to its full potential and that the demand and programming pressures on the TEAC would still continue. Should a new facility be developed at a second site in New Plymouth the operating costs would increase due to duplication of facilities and the staffing required. The study therefore concludes that a refurbishment and expansion of the TEAC is the preferred option to meet the identified demand for aquatic facilities in the District. 4

5 1. Introduction Council appointed Visitor Solutions to undertake an for the. The study has three primary aims, firstly to identify community demand for aquatic recreation activities, secondly to identify whether additional facilities are required to meet this demand, and lastly to identify potential aquatic facility development options (should they be needed). 1.1 Study Context & Purpose The has a population of approximately 70,000 residents. The District contains a mix of urban suburbs, smaller urban hamlets and rural areas. It has won accolades as the best place to live in New Zealand and as the best small city in the world (North and South Magazine and Liveable Communities Awards respectively). The District s standing is due to its unique natural attributes, economy, and social and community assets. The provision of quality community assets, such as aquatic facilities is one component that makes the District an exciting and quality place in which to live. Like many communities the faces a number of challenges. These include a modest ratings base, competition for both capital and operational budgets, a relatively wide geographical boundary with dispersed populations and increasing service expectations amongst ratepayers to name but a few. We know that purpose-built aquatic facilities are complex to develop, construct, maintain and operate. Sophisticated systems are necessary to maintain safe water quality and environmental conditions. Skilled staff are also required to manage swimming pools safely and to ensure economic, social and environmental sustainability. This study emerged in response to submissions received during the 2012 Long Term Plan process. It is intended to assist the identification of community demand for aquatic recreation activities, identify whether facilities are required to meet potential demand, and if so to identify new aquatic facility development options. Consideration was also required to be given to what could be achieved in both the shorter and longer term. 1.2 Process and Methodology The study methodology is designed to identify demand and if required to determine how this demand could be met. If additional aquatic recreation facilities are identified the study is conceived as the first step in understanding the quantum, nature and potential costs associated with such facilities. At a later stage these preliminary concepts are capable of being developed further through detailed testing, evaluation, optimisation and design. The study examines all existing secondary data and has engaged with a wide variety of potential sports user groups. Considerable attention has also been paid to industry effective practice and likely community sports demand factors such as demographics. The study methodology incorporated the following steps: Mobilisation workshop with the client team to confirm process, programme and key issues. Review of all available secondary data received from client / partner team (see appendix 1). Demographic analysis - Collate and review all existing Council, Statistics NZ and Ministry of Education data, and other sources if required. Trends analysis - An outline of current and potential recreational trends which may affect aquatic participation (both domestic and international). Stakeholder consultation workshops with key stakeholders and staff to tease out key issues, derive potential priorities, ways of working, facility requirements and wider objectives. Stakeholder Group and Community Online questionnaire survey to gain more detailed data from affected parties and users. Community Group Focus Group Meetings with representatives from the identified stakeholder groups to discuss preliminary survey findings and add qualitative detail to the secondary data. Follow up telephone interviews to clarify any information as required. Analysis and summation of community demand. Site and context observation and analysis: Review and analysis of a selection of proposed aquatic facilities by NPDC. (Visual assessment only based on facilities made available at the time of visit). Analysis of synergies, gaps, and opportunities. 5

6 High review of legislative and policy documents to benchmark against other strategic initiatives / developments. Identification of challenges, analysis and optimisation. Development of facilities design brief. Preliminary options development, design and refinement. Feasibility study report, incorporating data from the preceding stages plus demographic analysis. Projection of preliminary (high level) capital works (building) costs. 1.3 Aquatic Facility Components The functional components of an aquatic facility should ideally be directly determined by the demand for various water-based activities. Broadly there are five primary types of activity which influence the types of water facilities required. While a number of these activities can overlap and be undertaken in a range of facility types, (i.e. casual water play can occur in a competition pool), an understanding the primary activities needed will influence the design of the facilities and programmes to be provided. Primary aquatic activities include: Learn to swim: Recreational / Fitness: Water Play / Leisure: Competition: Health & Wellness: The provision of warmer, shallow water to provide for water familiarisation, water safety and swimming lessons. Provision of (laned or un-laned) areas for small group classes and / or unstructured individual activity with the primary focus on lane based activities; swimming / aqua-jogging etc. The provision of unstructured water area with additional features such as zero depth pools, beaches, spray parks, curtains, wave pools and hydroslides. A lane-marked tank of adequate depth (to required specifications) that has the ability to host competition. Supplemented by timing equipment and spectator seating. Dedicated warm water environments, for example spa and hydrotherapy pools. 6

7 2. Population and Participation Overview The following sections provide a brief overview of the demographic data for the population of. It also considers future population projections and implications for future recreational needs. Where released and available, Statistics New Zealand s most recent Census data are used (otherwise the 2006 Census data and projections are used). Reference is also made to other summaries already included in key planning NPDC documentation - predominantly the Long Term Plan and the Asset Management Plan: June Overall Population The Census identified that 74,184 people lived in at that time (Table 1). This was an increase of 7,072 people, or 9 percent, in the 17 years since the 1996 Census. This growth rate was higher than that for the Taranaki Region as a whole. Table 1: Recent population growth in Growth no. Growth % 68,112 66,603 68,901 74,184 6,072 9% Taranaki Region 106, , , ,608 3,021 3% These trends indicate that only a very slight growth in the district population can be expected overall in the next 20 years (Table 2 and Figure 1). This amounts to only around 3% population growth for the overall. Table 2: Projected future population in Source: Census Population Estimates Taranaki Region , , , , , , , , , ,500 Growth no. 2,500-1,100 Growth % 3% -1% Source: Population Projections , Statistics NZ (Projections based on Census not yet available) Figure 1: Trends and projections of population growth Source:Population Projections , Statistics NZ (Projections based on Census not yet available) 7

8 Within the, any population increase that does occur is projected to be based mostly on growth in the South-West and New Plymouth City Wards (Table 3). Table 3: Recent population growth in Aquatic Catchment Area* 1 New Plymouth City Ward North Ward South-West Ward Stratford District Council (Stratford Ward)* ,873 10,020 9,219 5, ,799 9,759 9,045 5, ,395 9,897 9,609 5,337 Growth no Growth % 1% -1% 4-6% Source: Census Population Estimates ( data not yet available at this level) However, the population growth assumptions underpinning the Statistics New Zealand projections do not take account of local planning directions for future population growth and development, or how future economic growth may affect the population. While overall population projections in Table 2 and Figure 1 suggest relatively small growth, growth for smaller areas within the wider district is likely to be much more variable. The projections made by Statistics New Zealand are based on existing patterns of births, deaths and migration, and cannot take account of such localised factors. The NPDC Asset Management Plan and Long Term Plan: outline the more specific growth areas within the District. The focus of growth is anticipated to be around 80% in urban areas with 20% in rural areas. These growth areas are being caused by a mix of increased dwelling numbers around new greenfield developments in the Bell Block Area Unit and on the periphery of New Plymouth, and also population intensification in the more central parts of New Plymouth. The Waitara East Area Unit was also identified in the NPDC Asset Management Plan as an area of considerable future growth. Conversely, in the neighbouring Stratford District Council area, the Stratford Ward (Table 3) population is projected to decline slightly. This suggests that pool facilities in the New Plymouth urban area and Waitara are more likely to be subject to demand growth related to general population increase; whereas facilities in Okato, Inglewood and neighbouring Stratford appear to be less likely to face demand growth. Within New Plymouth itself the relative pressure on the different aquatic facilities may be more dependent on population characteristics, swimming participation and activity types. A series of such key factors are summarised in the following sections. 1 Figures for Stratford Ward of Stratford District Council are included here due to the nature of swimming participation in the area. The survey identified that residents of Council regularly use the TSB Pool Complex in Stratford and that residents of Stratford District Council regularly use the aquatic facilities in New Plymouth. 8

9 2.2 Population characteristics and trends The characteristics of the population and related trends have implications for service delivery. The main features of the population relative to the overall New Zealand population are briefly explored below Age distribution The age distribution of the is currently very close to that for New Zealand overall. The comparative age-group distribution between the and New Zealand is summarised in Table 3 and Figure 2 below. Table 3: Age group distribution: vs New Zealand (Census ) Age n= no. 15,114 12,570 19,068 14,973 12,459 74,184 % NZ no. 865, ,581 1,131, , ,032 4,242,048 NZ % Source: Statistics NZ - Census Figure 2: Age group distribution: vs New Zealand Source: Statistics NZ - Census However, while overall population numbers for the may not be projected to increase dramatically, the age-group distribution is projected to change significantly in the future. The main features are that numbers in all age groups are projected to decrease, with the major exception of the 65+ age group, which is expected to increase significantly. 2 Note that overall NZ population trends are also summarised in the recently completed Sport NZ National Facilities Strategy for Aquatic Sports. 9

10 These trends are highlighted in Table 4 and Figure 3, which combine recent age-group trends, as recorded in census data (1996-), with the projections made by Statistics New Zealand (- 2031). This provides an age-group trend pattern for a period spanning over 30 years. The key feature is the aging population; in particular the increase in the group aged 65+. Their numbers in 2031 are projected to be almost double what they were at the census, increasing from around 12,459 in to around 20,500 by As noted in the NPDC Asset Management Plan this will result in an additional 4,000 people in this age-group by Table 4: Population age distributions and projections for the (Percentages) Ages n= , , , , , , , ,060 Source: Stastistics NZ- Population Projections by Territorial Authorities Figure 3: Population age distributions and projections for the Gender Balance Source: Stastistics NZ- Population Projections by Territorial Authorities The gender balance of 49 percent male versus 51 percent female is consistent with that for the whole of New Zealand (Table 5). It is projected that the proportion of females will tend to increase slightly as the overall population ages. However, the gender difference overall will remain only small. Table 5: Gender distribution Male Female n= ,184 New Zealand ,242,048 Source: Stastistics NZ- Census 10

11 2.2.3 Ethnic background The ethnic breakdown of is summarised in Table 6. Compared with New Zealand as a whole, the proportions of Pacific and Asian people are lower and European people higher in 3. Table 6: Ethnicity European Maori Pacific Asian Other* n= New Zealand ,716 4,011,402 Source: Stastistics NZ- Census Related to ethnicity is people s birthplace (Table 7). Overall, fewer New Plymouth residents were born overseas when compared with New Zealand overall Duration of residency Related to ethnicity is people s birthplace (Table 7). The proportion of New Plymouth residents born in New Zealand (86%) was notably higher than that for the New Zealand population (76%) overall. This indicates that the trend for increasing numbers of new New Zealanders has not yet been seen in to the same extent as elsewhere in New Zealand. Table 7: Proportion of residents born in New Zealand New Zealand NZ Overseas n= 74,184 4,242,048 Source: Stastistics NZ- Census While there may not be many overseas born residents, the migration into the district or movement of people to new residences within it appears quite high. Table 8 shows that the population appears to be very mobile, with 23 percent of residents having been in their current residence for less than a year. Overall, around 54 percent had been in the same residence for less than 5 years. This suggests relatively high population mobility. However while high, it is not exceptionally so compared to the rest of New Zealand. Table 8: Years living at current usual residence New Zealand n= 65,016 3,763,758 Source: Stastistics NZ- Census 2006 (data from Census not yet available for this) The apparent mobility of the population is reinforced when people s residence 5 years before the 2006 census was queried (Table 9). This showed that less than 50 percent of residents were living in the same residence as they did at the 2006 census. An approximately equal number of people had been living elsewhere in New Zealand, with a small minority living overseas. Again this pattern was largely consistent between the and New Zealand overall. 3 Because people could nominate more than one ethnicity, total % can exceed 100% (however most do not do this) 11

12 Table 10: Usual residence 5 years ago (at the time of the 2006 Census) Same residence as now 43 Was living elsewhere in NZ 45 Was living overseas 6 Was not born 5 years ago 6 Source: Stastistics NZ- Census 2006 (data from Census not yet available for this) New Zealand Overall these results do not suggest the population is any more or less mobile than that of other areas of New Zealand; however that along with these areas it does have notable population mobility. This means that the population mix is steadily changing over time and that attention needs to be maintained on tracking these changes to ensure that aquatics service provision is best targeted. 2.3 Swimming activity levels In the absence of any dedicated studies on swimming participation in the, the best overviews of swimming participation levels are provided from the Active New Zealand Survey ( ) run by Sport New Zealand and the Sport Taranaki Sport and Recreation Needs Assessment (2007) 5. Both were based on limited scale surveys and differences in methodology may have influenced their results. However, both do feature swimming as high participation activities. Swimming featured prominently as third among the top 10 sports and recreation activities identified in the Taranaki Regional Activity Profile derived from the Active New Zealand Survey This profile was based on 238 Taranaki-specific interviews from the nationwide survey which queried their recreation activities undertaken over the previous 12 months, per month and per week. Table 11 lists the top 10 activities identified for Taranaki from the survey. It also extrapolates these participation percentages into relative participation numbers based on a 2008 Taranaki population estimate of 89,181. Table 11: Top 10 Activities participated in over last 12 months (Taranaki) Active NZ Taranaki Sample % Estimated Participant Numbers Walking 59 52,476 Gardening 32 28, 090 Swimming (all site types) 26 23, 251 Cycling 25 22,077 Equipment-based exercise 23 20,512 Fishing 22 19,665 Dance 18 16,214 Jogging / Running 15 13,182 Tennis 11 9,652 Tramping 11 9,430 n= ,181* Source: SPARC /09 Active NZ Survey - Taranaki Regional Profile The Taranaki Profile analysis from the national survey indicated that around 26% of the Taranaki population engaged in swimming (at all indoor, outdoor and/or natural sites). This compared with 34% for the whole national sample. Using the percentage for Taranaki (26%) it could then be estimated that around 23,251 Taranaki people participated in swimming (at indoor, outdoor and/or natural sites). However, taking into account pool-facility swimmers only (17%) 6, it could be estimated that around 15,160 people had participated in swimming at a pool facility in the last 12 months. 4 Including a national Swimming Activity Profile and regional Taranaki Activity Profile (for all activities). 5 Research conducted to inform the 2009 Taranaki Regional Sports and Physical Activity Strategy: As identified in the Sport NZ Swimming Activity Profile (based on the Active New Zealand Survey data) 12

13 This 17% figure is lower than with the level of swimming participation identified in the Taranaki Sport and Recreation Needs Assessment (2007), which found participation of 28% for pool swimming among New Plymouth residents (and 24% for sea swimming). Differences in survey methodology are likely to account for this difference in pool swimming participation. Whatever figure is considered, neither takes into account the number of times people made pool visits, and the actual level of demand experienced at the aquatic facilities is much higher. For example, the NPDC Asset Management Plan includes swimming pool attendance data that shows the Todd Energy Aquatic Centre (TEAC) alone received over 360,000 individual visits in 2011/12. Using the number of pool swimmers in Taranaki as estimated from the Sport NZ results above (i.e. 15,160), and assuming all had used the Aquatic Centre, then each individual could have made around 23 pool visits on average during that year. While this is only an example which doesn t take use of other pools into account, it does indicate pool use involves repeat visitation. Another feature of swimming participation is the very high level of involvement by younger people, and a drop off in participation with age. The Sport New Zealand Youth Survey (2012) found that swimming was usually ranked first among the top 20 activities undertaken by youth (of all age groups) over the previous 12 months. It was also highest for all ethnicities among youth, with the exception of Pacific boys. The participation levels were highest for the youngest age groups, including 88% of those aged 5-10, 81% aged 11-14, and 72% aged Among older adult age groups surveyed in the Active New Zealand Survey ( ) the participation level declined more significantly, with only 34% of all-aged adults (over 15 years) indicating they had participated in swimming. The decline in participation level was notably more apparent among older age groups. In the Active New Zealand Survey the proportion declined from around 48% of those aged 15-24, through to around 20% of those aged 50+. While there is a clear decline in participation, it is worth emphasising that with the exception of walking, swimming is the next most significant active physical pursuit sustained into older age. Given the projections for aging populations and the health benefits of physical activity, it may be anticipated that swimming may become an even more significant physical activity in the future. 2.4 Trends in swimming participation A ten year comparison of national sport and recreation activity levels (at all sites) between Sport New Zealand s 1997/98 and 2007/08 Active New Zealand Surveys found no significant change in swimming activity levels (at all sites). However, this does not appear to be been the case in terms of visitation for New Plymouth aquatic facilities. Use has increased overall in the last ten years, particularly at the TEAC. Figure 4 shows a steady increase at the TEAC since 2001/02, with variations largely due to significant maintenance closures in some years. By comparison the combined smaller pools at Waitara, Inglewood and Okato showed little increase overall. Figure 4: NPDC annual pool attendance 2001/ /12 7 Sport New Zealand Sport and Recreation in the Lives of Young New Zealanders. See link at nz/documents/research/yps/yps%20complete.pdf 13

14 However, while the smaller pools combined did not show notable increase in use levels, they were individually different. Figure 5 shows a small but steady increase for Inglewood and Okato Pools, and more variable change for Waitara pool - with a trend upwards in the last 3 years. Figure 5: NPDC annual smaller pool attendance 2003/ /13 Use is also highly seasonal for the majority of users (especially given the prominence of outdoor pools). Data from all pools showed a clear summer peak. Figure 6 shows visitation patterns for TEAC which has both indoor and outdoor pools. This highly seasonal pattern reflects use by more casual recreational pool users, while swimming club members have largely constant use levels all year reflecting a more training oriented use. Figure 6: Seasonality of use for TEAC (July 2009 March ). 14

15 2.4.1 Recreation trends affecting aquatic facilities The different use patterns evident in Figure 6 reflect fundamental differences between types of pool user and changes in their relative numbers and behaviours. This was recognised by pool management, in the NPDC Asset Management Plan, when a number of key changes in recreation facility demand outlined below were identified: Increasing demand for facilities from older users the time-active elders, The trend towards unstructured recreation and fewer team or group activities, The increasing need to separate lane swimmers from recreational swimmers. These changes reflected research findings from the 2007 Taranaki Sport and Recreation Needs Assessment (and related 2009 Regional Sports and Physical Activity Strategy) and highlighted the following key trends and findings: Falling numbers are participating in structured sport, There is increased participation in unstructured sport and one-off events, There is increased participation in individual activities and events, There is a move towards pay as you play activity over club membership; and There are an adequate number and range of facilities in the Taranaki Region. And a very recent discussion paper prepared by Wellington City Council (WCC) about trends affecting aquatic facility development identified the following general recreation and specific aquatic facility trends and findings: A gradual aging of the population, More flexibility in the times when people recreate, Increased variety in recreation and leisure options, Constraints to recreation and leisure participation, Changing employment structures, trading and work hours, Different people want different activities, Provision of high standard and quality of facilities and services, Desire for activities to be affordable, Greater recognition of strong links between physical activity and health, Increased expectations of equity and access. The paper then associated these trends with key characteristics of: a) the Main Aquatics User Markets, and b) a Successful Aquatic Facilities Model to meet users needs. Each is described briefly below. a. Main Aquatics User Markets The WCC paper stated that three distinct user markets were commonly identified from market research: 1. Recreation, Leisure and Adventure Market - (60-70%), usually composed of families; people coming with friends or groups for fun, relaxation, social activity and low level competition; and commonly using fun facilities and general pool space. 2. Competitive, Training/Fitness Market - (20-25%), usually composed of people predominantly attending facilities alone for structured fitness or completion activities; often club/association related; and commonly using lanes, specific pool areas or deep water areas. 3. Health, Education and Therapy Market - (10-15%), usually composed of children, older adults and specialist health condition groups; commonly using hot-water pools; spa/saunas; and any other health relaxation areas. Broadly consistent with this, and as shown earlier in Figure 6, visits made to the TEAC over the last 4 years have been consistently around 75-80% casual users and 20-25% from members. The WCC paper concluded that 1 and 2 above were typically the two primary markets, and that those interested in health and therapy opportunities, 3 above, were usually drawn from both groups (i.e. significant overlaps). In addition to these main user groups learn to swim is an important aquatic activity that is central to the majority of aquatic facilities. Learn to swim is seen by many Local Authorities as an essential skill and an important service provided at publically funded swimming pools. 15

16 The paper also concluded that the most successful centres attract all three markets and that they should be set up to allow people to participate in a range of activities at a single site. The WCC discussion paper identified features of successful facilities which are summarised below. b. Successful Aquatic Facilities Model The key components to meet the main user markets are: Leisure and Adventure: Fitness and Education: Indoor water play complex, Free form play pools, Adventure rides and pools. Health and Wellness: Competition/training pools, Learn to swim pools, Spas/saunas. Hospitality: Gym and exercise studios, Massage/Beauty treatments, Warm water program pools. Training and program rooms, Meetings/social facilities, Café and merchandising. The recently completed Sport NZ National Facilities Strategy for Aquatic Sports () also identified some of the same overarching participation/demand trends and projections including some specific to the Taranaki Region. These suggested a slight decrease (-2%) in estimated swim visits from 2011 to 2021, followed by a further decrease (-5%) from 2021 to On that basis this strategy indicated that no new pools were necessary in the District by However, it did acknowledge that the preferred use types would change as a result of wider demographic change, indicating that the types of use and associated facility networks/types would need to change if participation was to be sustained or increased in future years. 2.5 Population and Activity Summary The population characteristics of the are largely the same as those of the wider New Zealand population. The only small differences relate to the lower proportions of the New Plymouth District population having Non-European/Non-Maori ethnicity and fewer being immigrants to New Zealand. As found for the rest of New Zealand, the population is relatively mobile. In the 2006 census over 50% had lived in their current location for fewer than 5 years, and only around 40% were living in the same location as they were 5 years earlier. The main trend affecting the population, based on basic population projections, is progressive aging. This is accompanied by a small but general decline in all age-groups except for the 65+ group. The projected outcome of this trend, in the absence of any other intervening factors, is that the proportion of those aged 65+ will increase significantly over the next 20 years. It is also widely recognised that in the future there will be higher numbers of healthier and more active people in the older age-groups. Beyond population aging, the overall slow growth of population is not expected to have a significant impact on the requirement for additional recreational facilities. The NPDC Asset Management Plan (2012) states that demand related to any such population growth is expected to be absorbed by current facilities. This was reinforced by the analysis undertaken in the Sport NZ National Facilities Strategy for Aquatic Sports. However, the impact of population aging in particular will require some changes in the services provided and the configuration of some facilities and their management. While aged participants numbers are expected to be higher overall, it is likely that much of this new demand would occur in periods of relative facility underutilisation (e.g. during daytime hours). On this basis plans to augment current facilities rather than build new ones, as outlined in the NPDC Asset Management Plan (2012) and Long Term Plan: , would appear to be anticipating this need. 16

17 Key Considerations: the overall population of the is not anticipated to significantly increase in the next 20 years. the main feature of population change is anticipated to be a progressive aging. youth have very high participation in aquatic activities and will remain a key participant group. the participation levels in aquatic activities do approximately halve when adult ages are reached, and then halves again among the older ages groups. However, swimming remains one of the main physical activities maintained by people as they age. demand trends suggest a development strategy should feature better utilisation of current facilities than creation of any new pools (water space). This would incorporate more market-targeted facility types, management and programmes. Attention to the needs of an aging population, and the motivation factors required to engage them at higher levels should also be priorities. the main aquatic markets include: leisure and adventure, fitness and education (including learn to swim), health and wellness, hospitality. 17

18 3. Context, Trends & Strategic Alignment We have reviewed a wide range of documents and strategies relevant to current and future aquatic leisure facilities programs and services. This section reviews key sources that inform our recommendations around what should be provided, where it should be provided, and how and when it should be implemented. 3.1 Strategic Alignment Sport NZ s Aquatics Facility Review May This document was conceived as a framework for developing future facilities - appropriately scaled and specified for local, regional, national or international level needs. Key Relevant Findings:- The review s evaluation benchmark refers to a standard pool (which equates to 25m x 20m = 8 lanes). Supply of these exceeds demand Nationwide, however distribution is not matched to population distribution (there is a provincial bias where smaller centres serve hinterland farming areas as in the ). Taranaki (the most relevant sub-regions of the study to ) has an over-supply (by 4 pools) of standard pools per head of population compared to National benchmark figures. Current community pool water facilities (Council and school) provide the equivalent area per head of population to 9 persons per m2 (compared to 35/ m2 for provincial NZ, and 60 for metropolitan NZ centres). Approximately 67% of these pools are uncovered and therefore seasonal pools. More than 50% (59%) of Taranaki s aquatic facilities are provided for by schools, which reflect a NZ wide trend. The maintenance and replacement of these are governed by funding directives from the MoE (and possibly therefore at risk of not being replaced or upgraded). Most of these pools are shallow and not suitable to an audience beyond Learn to Swim users. These facilities are not suited to older users, owing to the quality of facilities and the swimming experience offered. Aquatic facility users do not pay the true cost of facility provision; most facilities operate at a loss, and are subsidised by the owners (usually TAs) by more than 50% of cost (70% of true cost incl. depreciation & cost of capital). These figures are skewed even further when assessed in relation to regular sports code users, RSOs and clubs. Most facility operational budgets are not currently making an allowance for funding replacement costs. Suitable facilities for regional competition are important to the sports codes, but the specification /size of facilities required needs to be balanced against the primary facility and community objectives (of the owners), and within the overall network of facilities. The current average NZwide time / use allocation of the facility to sports groups is between 20-40%. This is seen as unlikely to change. Many facilities rely heavily on Charitable Trust funding for upgrades. With the large stock of aging facilities approaching the end of their serviceable life (built 1960s-70s), a high demand for replacement funding is anticipated in coming years. Funding demand may well outstrip supply. A compromise must be found between the venue specification desires of the NSO and the available funding. Many facilities lie underutilised during the day. Regions with static or low growth, but with aging populations, are likely to have a declining demand for aquatic facilities (as this group currently use pools less than others). Aging populations (50yrs+ - which are growing in most areas) have different facility requirements than those of lower ages (i.e. ease of access, warm covered water of an appropriate depth, quality change and other facilities and quality aquatic activity programmes). The challenge therefore lies in providing facilities and programmes to increase usage for this group. 3.2 Context and Trends for New Zealand Aquatics Facilities Wellington City Council Summary of Aquatic Facility Development and Leisure Trends 2012 Demand for aquatics facilities in New Zealand is changing with increasing desire for access to heated indoor pool provision to allow year round access. Meeting this changing demand is not without its challenges as research from both New Zealand and internationally demonstrates that aquatic facilities require substantial capital investment and they are expensive to operate and maintain; with the majority requiring an operational subsidy to ensure their long term sustainability. 18

19 The provision of an operational subsidy is usually provided by the local authority and is considered appropriate to ensure that local communities have access to swimming pools to learn to swim and provide for recreational opportunities. However, it is recognised that it is not economically viable to provide swimming facilities to meet the needs of every community and the majority of local authorities develop a network approach to swimming facilities based around the larger catchment populations within their district. School pools have been an integral part of the overall network of pools within New Zealand and in many areas local authorities have provided operational support to enable community access to school pools, the majority of which are outdoor and thus provide for seasonal access only. There is a trend however for schools to reduce the level of community access due to a number of reasons including: Increased OSH regulations, Increased operational costs, Aging facilities which are often inappropriate to meeting community needs. While a number of school facilities have no longer been able to provide community access there is an increasing trend of schools and local authorities to work in partnership to enable community access to school facilities and to share the capital and operational costs. This enables local community access to facilities which the local authority would have been unable to provide on their own due to the high level of capital investment and on-going operational subsidy required to ensure the long term sustainability of the facility. Often these pools are based on summer learn to swim programmes. A look at a selection of existing New Zealand pools demonstrates a general minimum population size needed to support pools (Table 14 16) 8. Often smaller communities that do have pools are assisted with geothermal heating, which helps in reducing operational costs. Even with this assistance they still often require operational funding from Council. Table 3.1: Total (council and school) provision of pool space by region Region Population Council Pool Space (m 2 ) School Pool Space (m 2 ) Combined Space (m 2 ) People per m 2 of the Combined Space % of School Pool space vs Combined space Northland 159,100 2,132 10,260 12, % Auckland 1,488,000 20,490 18,960 39, % Waikato 416, ,980 28, % Bay of Plenty 279, ,840 13, % Gisborne 46, ,120 4, % Hawke s Bay 155, ,740 10, % Taranaki 109, ,200 12, % Manawatu - Wanganui 233, ,640 22, % Wellington 489, ,200 16, % Nelson - Tasman 91, ,760 6, % Marlborough 45, ,980 2, % West Coast 33, ,520 3, % Canterbury 571, ,360 24, % Otago 208, ,900 8, % Southland 94, ,820 5, % New Zealand 4,422,800 94, , , % Source: Adapted from Sport NZ Sport NZ National Facilities Strategy - Aquatic Facilities 8 Data from old Auckland Territorial Authorities are used in Tables 2 and 3) for the purposes of this this pool per population size comparison. 19

20 Table 3.2: NZ Councils Comparison Local Council New Plymouth Western Bay of Plenty District Tauranga Rodney District North Shore City Waitakere City Franklin District Papakura District Stratford District Palmerston North Taupo Population 2010* 68,901 42, ,632 89, , ,444 63,000 40,000 8,889 65,543 32,418 Number of Aquatic Facilities 1 Outdoor 50m pool + dive pool 1 Indoor leisure pool 3 25m outdoor pools with 1 dive pool 1 Outdoor 25m Council 1 Outdoor 33m School with Council support 1 Indoor 25m + leisure pool + learn to swim (Joint with Western Bay of Plenty) 1 Indoor 25m plus indoor 18m pools 1 Outdoor 22m pool + spas(seasonal) 1 Outdoor 25m pool (seasonal) 1 Indoor 25m pool 1 - Indoor 25m + learners pool 2 Indoor 25m pool + learner pool (private) 1 - Indoor 33m + learners pool 1 - Outdoor 33m + learners pool 1- Indoor 50m + learners pool (private) 1 - Indoor 25m + learners pool 1 - Indoor 50m + learners pool + fun pools 1 Indoor 25m (club and learn to swim) 1 - Indoor 25m + learners pool 1 - Outdoor 50m + learners pool 1 - Outdoor 33m + learners pool 1 - Indoor 25m, learner pool, fun pool and 50m outdoor pool 1 - Indoor 25m + learners pool 1 - Outdoor 50m pool + leisure pool + dive pool 2 - Indoor 25m pool + learner pool 1 Indoor leisure pool 1 Indoor 25m pool, 1- Outdoor 25m pool, 1 leisure pool 1 Indoor 25m pool, learner pool 1 - Outdoor 25m pool (seasonal) Rotorua 65,901 1 Indoor 25m pool + learner pool + toddler pool +leisure water 1- Outdoor 50m pool Source: Population - *Estimated resident population 2010 (2006 base), Statistics NZ (allowing for pre Auckland Council TAs) 20

21 Co-operative Models: New Zealand s population distribution makes achieving critical mass for the development of assets in some locations difficult. This applies to a range of assets, but also includes services (territorial authority and national levels) such as health, education and social services. In some instances a development which is not viable for a community (due to demand based on a limited population catchment) may be viable if it can share with other users including tertiary education institutes, military bases, schools or private facilities (to improve utilisation). The outcome is to seek to maximise co-operation and partnerships in all aspects of delivering a service (including assets). It is important to understand the contribution school pools make to the overall network. They are often critical for learn to swim programmes and in providing facilities in isolated communities. However, generally these pools are not available to the public. 4.3 Key International Research Findings A range of aquatic facility study tours across New Zealand, Australia, Europe, North America and Asia have also been completed by others over the past 3 years 9. Some of the major trends identified and feedback provided to the aquatic industry in New Zealand were: Facilities There is a trend towards the development of multi-use facilities to attract a broader range of users. Consumers (users) demand high standard, high quality facilities and services to meet their recreation and leisure needs. The development of multi-purpose aquatic leisure centres has enabled the high operating cost activity of aquatics to be cross-subsidised by more profitable activity areas such as health and fitness, food and beverage and entertainment areas. Aquatic facilities have been designed to meet the needs of people with special recreation needs to increase accessibility to and within such facilities. Added to this is the growing array of programmes and activities offered to people of all different abilities, physical condition and skill levels. The development of larger more multi-use indoor/outdoor facilities, which do not include indoor 50 metre pools unless there is a significant regional population and limited other long course facilities. Specific Features (both retrofit & new-build) There is an increasing demand for hotter water areas with programmed activities, as well as pools suitable for therapy and older adult exercises. Provision of changing static shallow water areas into water play and fun zones by adding play equipment, water sprays and interactive equipment to existing pools, plus the introduction of inflatable play equipment. Water slides and similar challenge and adventure type activities have remained popular as long as the venue has a range of slides/rides to keep people s interest. Single ride facilities struggle to retain interest due to the lack of variety. A range of North American Indoor leisure parks have added computerised light shows and sound systems to allow night time areas to be changed. The use of lights and sound provided users with new indoor facility experiences at night-time. Some centres have gone further by adding projection walls to incorporate movies and short video clips with their new light and sound effects. Quality furniture, such as pool side lounges, tables, chairs, umbrellas, etc., allow families to stay close to the water areas in relative comfort, and increase secondary spend. Users Aquatic and health and fitness activities are becoming a larger part of people s activity choices. Aquatic facility market research indicates future complexes must cater equally for three distinct aquatic user markets. Those being:- 1. Recreation and Leisure Market; 2. Competitive/Training/Fitness Market; and 3. Health, Education and Therapy Market. Users of aquatic facilities are also significant users of health and fitness facilities. Health and fitness has the capacity to record high expense recovery returns, with many centres returning 125% to 180% of expenditure. 9 Wellington City Council Summary of Aquatic Facility Development and Leisure Trends

22 Operation The revenue for the majority of current indoor, stand-alone aquatic facilities does not meet annual operating costs. Average losses range from $200,000 to $500,000 plus per annum. A review of successful Centres indicates that they have: 1. excellent programme range and attendances; 2. high secondary spend; 3. excellent range of attendance types; 4. can draw users from a large catchment area; and 5. high revenue returns from health and fitness. To ensure financial viability and attract maximum users, any future facility development must be designed with the above business aims in mind. This usually recommends activity area components that can: Provide a mix of shallow leisure/recreation water with programmable water areas. Provide high revenue generating complementary service areas such as spas, saunas, and food and beverage services. Are located in a high traffic/visitation area. Are located as part of other leisure facility developments. Develop a range of complementary businesses in conjunction with aquatic leisure facilities, such as Wellness Centres, Sports Medicine, Health and Therapeutic Services, and Health and Beauty Services. Introduce targeted marketing programs which have reduced participation constraints. Increase demand for longer opening hours and increased activity options occurring at the one site. Provide year round interest and the greatest diversity of activities via indoor aquatic facilities throughout the different seasons (which are impacted by local area weather in the southern hemisphere). The key considerations from the trends in sport section are identified in the below box. Key Considerations: Taranaki has an over-supply of available pool space per head of population compared to National benchmark figures. More than 50% of Taranaki s aquatic facilities are provided for by schools. Many of these are nearing the end of their serviceable life. Nationally, and Internationally; funding and resourcing (staffing) pressures (from the NZ MoE) result in many of these facilities closing, or not being maintained / replaced. This places additional pressure on public facilities, that are used by schools to meet the curriculum requirements around learn to swim and water safety. Many aquatic facilities lie underutilised during the day. Revenue generated at the majority of current indoor, stand-alone aquatic facilities does not meet annual operating costs, and there is a need to develop a range of complementary businesses in conjunction with aquatic leisure facilities. The demand for aquatics facilities in New Zealand is changing with an increasing desire for access to heated indoor pool provision to allow year round access. This type of water is suited to most users from learn-to-swim through to an ageing population, but these two groups have different use profiles over time. The challenge therefore lies in providing facilities and programmes to increase usage for an ageing population while meeting the increased demand from younger groups. It is recommended that more work is done around exploration of co-operative provision models (public sector / education sector or commercial / private sector). Significant work has been done successfully in the first area (public sector / education) in Wellington, and has relevance to future aquatics facilities provision models in New Plymouth. Internationally there is a trend towards the development of multi-use facilities to attract a broader range of users, and to offset operational and facility maintenance / replacement costs. In these facilities, there is an increasing demand for hotter water areas with programmed activities, as well as pools suitable for therapy and older adult exercises, plus water-play and added features / entertainment. 22

23 4. New Plymouth Aquatics Survey An open public survey was circulated by Council. It was sent by to residents in and generated 174 returns. Respondents were self-selected, and it can be assumed that these participants represent a group of residents who are more actively engaged in the use of aquatics facilities than the average resident. 4.1 Respondent Home Location The proportion of people responding to the survey from different parts of was broadly representative of the District s population distribution. This is shown in Figure 7 where the population distribution in different NPDC Wards is compared with that from the survey respondents. Figure 4.1: Population distribution The small variations here feature an under-representation of North Ward survey respondents and an over-representation of South-West Ward respondents. This response distribution does not represent any source of major bias. The main issue is the low response level overall, with 130 coming from the City Ward, 36 from the South-West Ward and 7 from the North Ward. This means that responses in relation to pools in the North and South West Wards should be treated with particular caution. 4.2 Respondent Profile Features The survey asked people to provide their age and gender. Figure 8 summarises the age distribution of respondents compared with that for the whole. It shows an underrepresentation of younger people and an over-representation of people aged around Youth would have been under-represented due to the targeting of the survey at adult respondents, and older residents through limited use of web communication. There is clearly an over-representation of the middle age groups. 23

24 Figure 4.2: Age distribution Figure 4.3 also shows that the gender balance was uneven compared with the general population. Survey respondents included more females (67%) compared to the New Plymouth population (51%). Figure 4.3: Gender balance 24

25 4.3 Level of Pool Use The level of pool use was varied. Figure 10 shows that around half the survey respondents used pools at least once a week, while around half only occasionally. This suggests a good number of both regular and recreational/casual users are included. Figure 4.4: Level of Pool Use Overall Figure 4.5 shows that this pattern differed when the numbers using the Todd Energy Aquatic Centre (TEAC) (n= 159) were compared with those using the other District Pools 10 (n=182) 11. Use on Non- TEAC pools was notably more occasional. Figure 4.5: Level of Pool Use TEAC vs Other Pools 10 For example, Bell Block, Waitara, Central Aquatics Learn to Swim, Fitzroy, Inglewood, Okato, TSB Pool Complex Stratford, and New Plymouth School of Swimming pools. 11 Survey respondents could indicate multiple pools, so this cumulative count total exceeds the survey respondent total. 25

26 4.4 Willingness to Drive for different activities Survey respondents were asked how long they would be prepared to drive to undertake four different types of key pool activities. Figure 12 summarises these results. Figure 4.6: Times prepared to drive for different activity types Most respondents appear to be prepared to drive up to around 20 minutes to undertake most types of pool activities. However, these results do show some variations. It appears that relatively short trips are preferred for accessing Learn to Swim opportunities, suggesting these are preferred to be closer to home. By contrast, there appears to be an acceptance of longer travel times to access a fun pool (and associated activities). 4.5 Activities in Pools Survey respondents were asked to list the activities they did at the different pools they used in the District. Figure 4.7 summarises their cumulative 12 responses. Figure 4.7: Activities undertaken at Pools TEAC vs Other District Pools 12 They may have listed a number of activities for each pool. The figures represent the % of the activity comments made for TEAC and for the combined Other District Pools 26

27 This suggests that on the basis of the responses given, there appears to be some difference in the way TEAC is used compared with the other pools. The largest differences are in the much higher proportions of TEAC users being engaged in programme and specialist-facility based activities (e.g. aqua-jogging, gym, spa/sauna/therapeutic activity), and the much lower proportion of respondents involved in Learn to Swim programmes. TEAC has the largest year round Learn to Swim programme of all public facilities in the district however has a much lower awareness amongst the respondents. 4.6 Activity Satisfaction Survey respondents were then asked to indicate their level of satisfaction with the range of activities provided at the different pools. The response scale used is shown in Figure 4.8, which in turn shows the average satisfaction levels given for the activity range at each pool (by respondent users 13 ). Figure 4.8: Satisfaction with the range of activities at District Pools Satisfaction with activities was highest on average for users of the specialist pools, with users engaging in activities at pools run specifically for them (e.g. swimming school, learn to swim). The Todd Energy Aquatic Centre also received a high average satisfaction result. Satisfaction was notably lower at the smaller regional pools. Inglewood pool was notably the lowest. Other results, such as suggested improvements from users, give some indication as to why some of these pools had such lower satisfaction (see sections 6.8 to 6.10). 4.7 Facility Satisfaction Survey respondents were then asked to indicate their level of satisfaction with the quality of facilities provided at the different pools. The response scale used is shown in Figure 4.9, which in turn shows the average satisfaction levels given for the facility quality at each pool (by respondent users). Figure 4.9: Satisfaction with the quality of facilities at District Pools 13 Note that user numbers in the survey were low for the smaller pools. 27

28 4.8 Summarising pool effectiveness at meeting user needs Were needs met overall? Survey respondents were asked whether the region s pools met or didn t meet their needs overall. Figure 4.10 summarises their responses. Figure 4.10: Pool effectiveness at meeting user needs Yes or No? Only around half (53%) of all respondents indicated that they felt the pools did meet their needs. A minority were not sure (14%) and a considerable group felt the pools did not meet their needs (35%). Excluding the don t know responses, of those who could make a clear response 60% felt the pools did meet their needs and 40% did not. Reasons why needs were or were not met Survey respondents were then asked to give reasons for their answers about whether regional pools met their needs or not. The text responses typically included a number of different (but overlapping) topics. In addition they often included both positive and negative components, whether their needs had been met or not. A number of common issue themes relating to different aspects of pool use, management and service were identified. These themes, and indicative examples of the types of responses included are descriptively summarised in Figure This is done to aid interpretation of results presented in Figures 4.12, 4.13 and Exploration of the specific text items would be required for full response detail. This can be done by selective sorting of the qualitative response database. 28

29 Figure 4.11: Indicative response content within respective Issue themes 15 While Figure 4.11 lists these themes in response order, this order itself has little meaning as it represents the overall combined response of respondents who had their needs met and those who didn t. The more meaningful comparison of these respondents is summarised in Figure These themes were also able to be used to summarise respondent comments on suggested improvements to pools and activities (Fig 13) and their final comments (Fig 14). 29

30 Figure 4.12: Issue themes comparing YES (needs met) vs NO respondents (needs not met) 30

31 While there are clear differences in the reasons given between users who indicated their needs were met or not met, it is also clear that there were issues raised even among those who felt their needs were met. For example, 41% of those who indicated their needs were not met included reference to Lane space/limited space/crowding issues in their response reasons. In addition 13% of those who indicated their needs were met included reference to similar issues in their responses. Overall, over half (54%) of all survey respondents indicated this was an issue for them. By contrast 68% of users who considered their needs were met indicated that the current facilities were good. However, it is also worth noting that many of these respondents were also among those also noting some problem issues as concerns. Overall, the most prominent pool-use issues revolved around two main themes: pressures from different activities occurring the same spaces and times; (for example learn to swim and casual access); and an interacting set of constraints influencing useable pool space caused by seasonal closures; peak-use periods and/or accessibility. Only 36% of issue comments included the naming of a specific pool. 4.9 Improvement Suggestions Survey respondents were asked to make specific suggestions for activities or improvements at pools in the district. Response numbers to this question were low for all pools apart from the Todd Energy Aquatic Centre. Its results are summarised as response themes 16 in Figure 4.13 below, while those for the other pools are summarised as bullet points. Figure 4.13: Themes for suggested improvements Todd Energy Aquatic Centre 16 The background content to these themes are summarised in Figure 4.12 above. 31

32 The most prominent improvement theme from user responses was in Pool operation /management (38%). As shown in Figure 5.12 this represented a variety of operational and management issues with reference to aspects such as perceived activity timing; different activities in shared spaces; seasonal closing; prices; school groups take over; water temperature; and peak season crowding. More specific analysis of these responses would be required to itemise these various components. Other prominent themes are simpler and the most notable among these are related to conflicting or incompatible activity types in shared spaces (e.g. learn to swim and casual swimming / play).. These related to problems with limited lane space, crowding and a desire to separate many activities. When considering the responses related to suggested improvements at the smaller regional pools (with lower survey response rates), the following key points were highlighted: 24 of the 31 users (77%) making suggestions about Inglewood pool referred to the need for a covered pool. A further 8 referred to a need to extend the opening season for the pool. A wide variety of different suggestions were received for Bell Block pool, with 7 of the 20 (35%) respondents indicating the pool was good. 9 of the 11users (82%) making suggestions about the TSB Pool Complex at Stratford made comments about Pool Management with specific reference to chlorine levels. All other pools had very few improvement statements. Comments under other related to a variety of different ideas, with the most common theme being the content and layout of pool and café facilities at the Todd Energy Aquatic Centre Final Comments Survey respondents were also asked if they had any final comments about any topics or issues related to regional pools; their management and their use. Figure 5.14 summarises the themes of their responses (theme descriptions are given in Figure 5.12). Figure 4.14: Final comment themes 32

33 These final comments largely reflected the same theme pattern as that found for suggested improvements (Figure 4.13). Comments under other related to a variety of different ideas, with the most common being the layout of pool and café facilities at the Todd Energy Aquatic Centre. Key Considerations: While these results came from an open self-selected public survey, they do represent responses from the more active and interested aquatic users in the local community. These respondents were characterised by: An overall distribution that broadly represented the population distribution of New Plymouth District, but which under-represented the North Ward population and over-represented the South-West Ward; An age distribution that underrepresented youth (under 18) and the most aged (65+) residents, and over-represented other adults (particularly adults aged between 36 and 45); A gender balance that over-represented females; and A good mix of regular and occasional recreational users. The responses provided by these survey respondents featured the following findings: Pool use at TEAC highlighted regular use, while use of most other pools highlighted occasional recreational use; Most pool users were prepared to drive up to 20 minutes for their pool use, with regular users tending to prefer shorter travel times than recreation users, who were prepared to travel longer; While recreational use and lane swimming levels were similar between TEAC and other District pools, use of TEAC featured more programmed and specialised activities Respondent satisfaction with pool activities and facilities was positive overall, but notably not very strong for any single pool, suggesting all had some use issues. Reflecting this only about half the respondents indicated the pools met all their needs. The most prominent pool-use issues overall revolved around two main themes: 1. pressures from different activities occurring in the same spaces and times; (e.g. learn to swim and casual swimming / play); and 2. an interacting set of constraints influencing the useable pool space caused by seasonal closures, peak-use periods, and/or accessibility (such as travel distance). Satisfaction was lower for Okato and Inglewood Pools in particular, and some specific issues were raised for these pools (and other pools) in general comments on possible improvements. 33

34 5. Key Stakeholder Considerations A series of one on one meetings and workshops were held with key stakeholder representatives to identify and understand how the current facilities meet their individual needs and specifically any unmet demand. The key stakeholders included: Swimming Taranaki, Sport Taranakai, Workshop with aquatic clubs, CCS Disability, Council (Elected Members and Officers). 5.1 Swimming Taranaki Swimming Taranaki identified one of the key barriers to increasing the opportunities for competitive swimming was the limited access to a competition pool in the Taranaki Region. It was identified that there is no pool of a suitable standard to host national competitions within Taranaki and that the majority of regional competitions are currently held at Stratford Pool. This is considered a compromise however as it does not fully meet requirements due to the depth of the pool and limited seating. Good quality coaching is considered one of the strengths of swimming in Tarankai and that the clubs and swimmers often punch above their weight given the limited access to appropriate facilities for competitive swimming in the Tarankai region. Swimming Taranaki identified it had good working relationship with Council which enables them to secure access for club training at a reasonable cost. While the clubs are able to secure access for training the clubs perceived they were compromised due to the restrictions placed on lane swimming and the limited availability for clubs. This is considered a significant barrier during winter months when the outdoor 50m pool is closed. The Bell Block pool was identified as an important training venue for swimming clubs as it provided year round club access. It was however considered compromised as the facilities are not suitable to host competitive swimming and the pool is limited in the range of activities it can provide for other swimming opportunities due to the depth (e.g. restricts water polo) and the temperature (e.g. too cold for learn to swim or other recreational swimming activities). The key challenges impacting on the development of competitive swimming in New Plymouth were identified as: Restricted access to lane swimming for club training, or recreational fitness swimming, No facilities suitable for national or regional competition, The competition between different activities to use TEAC, Swimmers are required to travel out of the region to secure qualifying times, The current facilities (both type and access) were considered to be restricting the growth of swimming clubs, Inability to provide a separation between the various user groups (and different water temperatures) is a barrier to further growth in all aquatic based activities. Future Priorities: Access to a 25m x 25m (10 lane) x 2m deep pool, 1,000 seats, Capacity to hold national competitions, Flexibility to separate users groups (competitive swimming / public / learn to swim). 5.2 Sport Tarankai Sport Taranaki identified that their main focus is on getting more people participating in sport and active recreation. Their key priority areas are: Sport Taranaki Capability Ensuring that Sport Taranaki is secure and sustainable to allow delivery of programmes that meet the needs of the community. Community Capability and Education Supporting people in the community who are involved in sport and active recreation, such as coaches, administrators, and volunteers to increase capability and sustainability. Sport, Active Recreation and Health Creating opportunities that support participation in sport and active recreation, and pathways for athletes, coaches and officials. Community Leadership Sport Taranaki leading the way with all things associated with sport and active recreation. This may include advocating on behalf of the sport and recreation sector, conducting research, and ensuring Sport Taranaki has a high profile in the community. 34

35 Sport Taranaki highlighted that the key challenges to be considered include: Swimming has the highest participation amongst all age groups in the region and that recent research (GEMBA 2012) identified that the greatest demand is for either individual or informal swimming. There is a demand for learn to swim with the current facilities that is unable to be met. A number of private providers were identified however opportunities need to be both affordable and accessible. The swimming clubs are established in the region and require access to suitable facilities to meet their training and competition requirements. Opportunities to meet competition requirements should potentially be considered as a regional solution. While Sport Taranaki supports the clubs to secure appropriate facilities it is essential that the clubs (or any one individual user group) not over influence the design of any new facility. Securing access to appropriate facilities for activities such as Green Prescription is important. Sport Taranaki is supportive of the partnership with Council to promote access to pools and would like to see opportunities to increase programmes and classes (e.g. aqua jogging and aqua aerobics) which are popular and successful as an introductory activity. Future Priorities: The future priorities should be focusing on activities and facilities that enable more people to be active and engage in physical activities. In determining where future investment should be targeted a clear rationale should be developed that outlines the reason for investing in swimming: learn to swim, casual access, mass participation, and competition. 5.3 Workshop with Aquatic Clubs A workshop was held with representatives of clubs and other interested stakeholders. Representatives from the following organisations attended: Aquablade Taranaki Swimming Club, Ingelwood Swimming Club, New Plymouth Aquatics, Swimming Stratford, Swimming Taranaki, Taranaki Triathlon Club. The key strengths of swimming in Taranaki were identified as: The quality of coaches, The community of swimming (Taranaki pulls together), Level of achievement (given quality of facilities). A number of challenges were clearly identified. These included: All of the pools in New Plymouth are considered slow pools. Swimmers find it difficult to achieve national qualifying times in the region s pools due to the depth of the pools and narrow lanes. As a result swimmers have to travel outside the region to other competitions to achieve the required qualifying times. TEAC is considered a mix of everything. There are many different activities going on at the same time, as a result no one group felt that their needs were being met as either the type of facility, or the time available to them was being compromised to meet the needs of other users. At peak times there are not sufficient lanes to meet demand for activities such as lane swimmers and club training. TEAC is not ideal for training due to the restrictions placed on available lanes and the layout of the pool tank where swimming coaches are unable to easily walk alongside swimmers when they are in the water. The outdoor pools have a short season which restricts access for clubs to train and as a result the swimmers are not reaching their full potential. The seasonal variations in access to pools for lane swimming is considered to have an impact on swimming participation within the region in a number of ways including: Some clubs are unable to provide year round training resulting in a drop off in numbers and the difficultly in ensuring swimmers are maintaining a competitive level. Indoor lane swimming is often at capacity and a number of casual swimmers chose not to swim over the winter months. Ideal Future Requirements: Access to an indoor 25m x 10 lane, 2m deep pool with seating and a separate learn to swim pool to focus on the needs of programmed swimming activity. The need for better co-ordination between pools to ensure that all needs are met. The ability to provide for the separation of different users and activities. It is considered essential 35

36 to ensure that the swimming pools are suitable for the needs of the different groups, otherwise they will end up being a compromise for all. Access to a regional competition pool was considered essential for the swimming clubs. However, this could be considered on a regional basis. Local access to smaller community pools is important to meet a variety of needs including: o Community meeting place o Accessible facilities. o Local learn to swim. 5.4 CCS Disability Following the recent closure of the hydrotherapy pool there is no access to suitable hot water pools within Taranaki. It was considered by CCS that the District Health Board, ACC and New Plymouth District Council should all recognise that there is a need for this type of facility; however it was perceived that little or no progress had been made to replace the previous facility due primarily to the costs associated with developing and running a pool of this type. It was considered that facilities should meet the needs of a full range of potential users and that provision of accessible facilities should be a Council priority. The facility requirements are: Warm water (ideal 38 degrees), Warm air temperature, Easy access to pools, Easy access to facilities, Appropriate depth, Appropriate changing, privacy. Key Considerations: The needs identified in this section clearly represent the aquatic priorities from a key stakeholder perspective. These groups remain key aquatic facility users within the local community. The key finds are as follows: All core user groups identify that the current facilities do not meet their needs. TEAC is a well-used facility, however all groups considered that limited access was restricting the participation levels or range of activities that could be offered. There is strong demand from organised swimming groups and swimming clubs for greater separation of activities and an increase in lane swimming. The swimming clubs identify the need for a Regional / National competition venue. While this is a clear gap in facility provision other aquatic users considered that filling this gap was a desirable, not necessarily an essential, outcome. Separation of users and increased programming activity would meet the greatest needs within the community. There is an identified need for affordable and accessible learn to swim programmes There is no provision of accessible hot water pools (for the disabled) in the region. Any facility development should be considered fully accessible. In determining the range of facilities to be developed future investment should be targeted and a clear rationale should be developed that outlines the reason for investing in swimming: learn to swim, casual access, mass participation, and competition. 36

37 6. Site and Facilities Assessment When considering both current and potential future provision of aquatic facilities for the New Plymouth region, avoiding duplication (of facilities, function and programmes) wherever possible is an important consideration. Any facilities proposed should be in desirable geographic location(s), and ideally have a planned role and/or point of difference within the hierarchy of other current or proposed facilities within the region. 6.1 Network of Aquatic Facilities In conjunction with the large aquatic resource surrounding the entire coast of New Plymouth (the sea), there are a number of outdoor aquatic facilities in relatively close proximity to the Todd Energy Aquatic Centre (TEAC) facility in New Plymouth. Most of these facilities comprise small, shallow and uncovered outdoor pools, and are therefore only able to operate during summer months. The District s extensive and rugged coastline (and correspondingly low number of safe beaches) is an important consideration. Access to safe water, water safety and learn to swim initiatives, and the provision of local Surf Life Saving services (who also require these facilities to supplement their training), is important, and this wider physical environment contributes to demand for, and use of, aquatics facilities. To better understand the nature of the current facilities and what they offer the community, a summary overview is outlined below. Table 7.1 identifies the network of aquatic facilities that are currently utilised (and reviewed within this study), in addition to their travel distance from TEAC in New Plymouth. Map 7.1 maps their geographic locations. Appendix 3: identifies each of the facilities individually, broadly cataloguing their location, facility components and any other relevant information. Fig. 6.1 Map of Existing Aquatic Facilities 37

38 At first glance, the appears well served by a network of aquatic facilities, distributed across the region. A mix of small outdoor (and therefore seasonal) facilities in outlying centres, is coupled with the larger all season Todd Energy Aquatic Centre in New Plymouth itself and the Methanex Bell Block Pool (Figure 6.1 and Table 6.1). Appendix 3 reviews the smaller outdoor pool facilities and Bell Block while TEAC is reviewed below. Although the small pools are all uncovered and seasonal they are very well maintained (especially when compared to similar small pool networks in other North Island regions). Table. 6.1 Network of Existing Aquatics Facilities Facility Name Todd Energy Aquatic Centre (TEAC) Inglewood Pool Waitara Pool Okato Pool Methanex Bell Block Pool Fitzroy Pool TSB Pool Complex, Stratford Facility Location 1/8 Tisch Avenue, New Plymouth Rata Street, Inglewood Leslie Street, Waitara Old South Road, Okato Bell Block School, Murray Street Beach Street, New Plymouth Miranda Street, Stratford Distance from TEAC n/a 21 km 18 km 26 km 9 km 4 km 42 km 6.2 Network of Other Facilities New Plymouth aquatics facilities should also be viewed in the context of other community facilities. In assessing those facilities based in close proximity to the New Plymouth Town Centre, it is important to understand the proximity and nature of other community / recreation venues (of both a complimentary and competing nature). The following map indicates the relative locations of potential and existing facility users (schools and educational institutions) and community and recreation facilities in and around the New Plymouth CBD. Fig. 6.2 Map of New Plymouth CBD Facilities 38

39 From this map we can see that: Commercial gymnasiums exist in plentiful supply, and in close proximity to the CBD and TEAC. While their offerings will vary, a key point of difference for TEAC over and above other gyms is the one-stop-fitness shop whereby both wet and dry facilities are offered under one roof. Several schools are located within close proximity of TEAC many of which do not have pools. These include some of the nine schools that currently use the TEAC pool for learn to swim programmes. Several schools nearby have their own pools the majority of which will be shallow, uncovered and unheated, and therefore used for two terms of the year. The majority of off season provision of aquatics facilities is therefore assumed to be provided by TEAC and / or Bell Block. Key Considerations: The existing network of school and community pools (with the exception of TEAC and Bell Block) comprises small, shallow, uncovered and unheated outdoor pools that only operate during summer months. Most facilities are located within 20km (a short drive) from the main pool complex at TEAC in New Plymouth. All smaller outlying facilities are in good original condition, and well maintained, but are uncovered and therefore can only be used seasonally. Users cannot swim in winter months or in inclement weather. The majority are of basic design without additional aquatic / water features to create interest (such as spray park / zero depth / moving water), and none have warm water provision (such as spa pools). Construction of many of the existing facilities pre-dates the current New Zealand Building Code (NZBC). We recommend a full accessibility audit is carried out on all aquatics facilities to ensure compliance with the current requirements of the NZBC (Means of Access and facilities for the Disabled), which may impact on level access (for wheelchairs), door widths and the provision of change and sanitary facilities (toilets / showers) across these facilities. 39

40 7. Options for Meeting Demands - Redevelopment / Optimisation Based on the data outlined in earlier sections aquatic facility demand exists. However, it is not a question of additional green field aquatic facilities being required to meet this demand, but rather that an improvement in the quality of strategic existing facilities is required to meet this demand. Any redevelopment or optimisation needs to be mindful of demographic and aquatic participation trends and a return on capital investment, particularly in terms of use. 7.1 Identified Needs Based on a detailed analysis outlined in the previous sections, the following areas have been identified as key facility challenges and opportunities: Demand for lane swimming is not being met (general recreation and competition). There is no competition standard pool. Learn to swim opportunities are not being fully met. Difficulty in segregation of activities (due to factors such as suitable water temperatures). Growing demand for health, fitness and wellbeing focused activities (recreation/classes). Demand for all season water availability (covered and heated water). Fit for purpose space to reflect changing aquatic demand. 7.2 Future considerations When developing options to meet the identified facility challenges and opportunities the following key considerations have been identified: Aging population. Population growth along the coastal area. People s willingness to travel to good quality facilities. Learn to swim opportunities are desired to be more local. The need to weigh up local vs. centralised facilities, and capital investment (spread or centralised investment). Long term sustainability. 7.3 Matrix of Potential Options A matrix of potential options has been developed around six key activity areas: Lane Swimming. Learn to swim. Gym / fitness. Leisure. Potential revenue streams. Health. Under each of these key activity areas options have been developed which increase in complexity and capital cost. In considering all of these options they have been analysed against the identified demands, key facility challenges and opportunities, and future considerations identified earlier in the report. Further analysis of the options is provided on the following pages. 40

41 Table 7.0 Matrix of Potential Options by Activity Area Activity Area Lane Swimming Learn to Swim Gym / Fitness Leisure Water Potential revenue streams Health Cover 1 or more of the existing outdoor pools to extend the swimming season. Maximise the existing TEAC facility (restrict other users) Reconfigure and extend TEAC TEAC (no change) Pop-up café aligned to the walk way at TEAC (Test viability). Reconfigure TEAC to be fully accessible (code compliant). Potential Option Reconfigure TEAC, replace the 50m pool with a 25m covered pool. Retain TEAC in the current format and build new pool (in partnership with a school or as part of a development e.g. Waitara indoor development. TEAC new Learn to swim pool Local provision in partnership with schools / others. Develop programme / class space (for spin classes) at TEAC. Wet/dry gym offer with 25m pool / spa at TEAC. Expand TEAC as a leisure hub with additional slides and leisure features. Reconfigure the café and shop at TEAC. Develop additional commercial opportunities. Warm water (through provision of learn to swim / spa water). Hydrotherapy pool Re-develop TEAC and another new pool Incorporate learn to swim in a new indoor 25m pool venue. Create a greater linkage between TEAC and the adjacent squash courts. = Recommended Options 7.4 Future Options Lane Swimming There are a number of options to increase the availability of lane swimming, including covering one or more of the existing network of outdoor pools. The preferred option is however to replace the existing 50m outdoor pool with a 25m, 8 lane pool. The rationale behind this includes: The focus of lane swimming is to meet the needs of casual / fitness swimmers and the training needs of the clubs. While a competition pool is identified as a need by the clubs, the additional cost (capital and revenue) outweighs the potential benefits. Should additional funding be secured to meet the additional cost required for a competition pool then further consideration could be given to the concept. Covering the existing outdoor pools, while extending the season does not provide for a high quality experience. Should a pool be covered it would still be of low quality, with shallow water and be difficult to heat to the required temperature. The future investment therefore should be on providing additional high quality lane swimming provision. Consideration should be given to providing an additional high quality indoor community pool based on future population growth. 41

42 Learn To Swim Opportunities to increase learn to swim programmes should be maximised. The preferred option would be for the replacement of the outdoor 50m pool with a new structure which would also include a dedicated learn to swim pool. This would enable greater separation of activities and for the pool to operate at a higher temperature. The rationale behind this includes: The existing indoor pool at TEAC is used to capacity. Expanding the learn to swim programme would restrict other users and result in a reduction in service levels. Opportunities should be taken to maximise the provision of accessible learn to swim programmes within the network of seasonal pools and in partnership with other partners. A long term plan to develop a new high quality aquatic facility should include learn to swim programmes. Gym / Fitness Options to reconfigure TEAC to provide a refurbished gym with additional dance studio / programme rooms should be maximised as an essential and integral part of the refurbishment of TEAC. A longer term option to integrate the current facilities with the squash courts should be explored as part of a long term development plan for the site. Leisure Water The current facility at TEAC provides for a significant leisure water facility. The future priority is to provide a greater focus on the leisure water within the existing facility by removing many of the current activities (e.g. lane swimming, club training, learn to swim) to new dedicated programme pools. The option to expand the range of leisure water opportunities should be considered as part of a long term development plan for the site. Potential Revenue Streams The current revenue generation at the TEAC is not maximised. Options to remodel and rationalise the existing facility should look to incorporate additional retail space and a refurbished cafe. The walkway provides an opportunity to develop a pop up cafe adjacent to the walkway to maximise potential revenue streams and to provide a greater connection between the cafe and the walkway. Health There are a number of options which can be developed to improve the range of health related services. Flexibility should be built into a refurbished TEAC to ensure it is fully accessible and a wide range of programmed activities can be developed. While there is a need for the development of an accessible hydro-therapy pool this is not considered to be a key priority for Council investment, unless additional partners can be identified to contribute significant additional capital and operational costs towards such a facility. 7.5 Wider Network of Aquatics Facilities The existing network of school and community outdoor aquatic facilities comprise (with the exception of the Bell Block pool) small, shallow, uncovered and unheated outdoor pools that only operate during summer months. Built largely during the 1960s to 1980s these facilities currently serve their local communities well (albeit for only part of the year), and it is hoped will continue to do so while current maintenance regimes are upheld. However, all of these facilities will ultimately reach the end of their serviceable life (due to tank failure / leaks, filtration plant failure / maintenance issues), at which point decisions will need to be made around how, where and what these facilities will be replaced with (if at all). Strategies for individual facilities however should be reviewed within the context of the overall network of pools. While it may be possible to cover one of more of these facilities to extend their operating season, which would provide a number of benefits; these pools are ultimately outdoor pools and would be inefficient to operate year round and would likely still provide a poor quality experience. 42

43 7.6 Todd Energy Aquatic Centre This facility is and should remain the premier aquatics destination in the New Plymouth region. Offering a broad range of aquatic experiences, it serves the region as an all season aquatics resource for programmed activities, unstructured water play, water safety and educational resources, a leisure destination and safe environment providing patrolled recreational water. Key to its successful future development is the provision of adequate water space and support facilities that allow for flexible programming and management (including separation of conflicting / incompatible activities) while dealing with peak demand at busy times. A refurbishment and expansion of the TEAC is the preferred option to meet the identified demand for aquatic facilities in the District. 43

44 8. Todd Energy Aquatic Centre 8.1 Future Priorities New Plymouth is the largest population centre in Taranaki and generates the largest number of aquatic users and greatest demand. The Todd Energy Aquatic Centre is and should remain the premier aquatics destination in the New Plymouth region offering a broad range of aquatics experiences. It serves the region as an all season aquatics resource for programmed activities, unstructured water play, water safety and education, and as a leisure destination. Key to its successful future development is the provision of adequate water space and support facilities that allow for flexible programming and management (including separation of conflicting / incompatible activities) while dealing with peak demand at busy times. In determining the range of facilities to be developed, it is considered that future investment should be targeted and a clear rationale for development established. Given the changing demographics of the District and trends in participation the report concludes that the priority for investment should be: 1. Learn to swim 2. Mass participation 3. Casual access / fitness 4. Competition. Although there was strong demand from the competitive swimming community for a competitive pool, the study concludes that the priority should be to provide a high quality training environment. 8.2 Future Development Options In determining the potential options at TEAC it is important to recognise the constraints and opportunities at the site. The site is constrained, bounded by the coast, roads and parking, and native pohutukawa trees. Optimising utilisation of the existing site footprint is key, and the largest available area in which to do so is currently occupied by the outdoor pools and concourse. A number of development opportunities have been considered which are set out in the table below (together with associated high level order of costs, see also Appendix 4). Table 8.0 Future Development Options Options to explore:- 1. Outdoor Pools & Concourse (excl. Dive Pool). High Level Order of Cost Although it has an unsurpassable outlook and aspect, this area is often exposed to prevailing coastal winds, and is only enjoyable during periods of benign weather. Built 50 years ago, the existing pool tanks will have limited life, and these assets will in time become a liability. Optimal use of the site will logically involve redevelopment while integrating it with the other facilities on site. MEDIUM TERM STRATEGIES Abandon existing 50m outdoor pool tank. Introduction of new (covered) 25m long x 17m wide (8 lane or at a minimum 6 lane) pool with a 1.8m overall depth and variable floor (half of pool - along length of). Utilise sliding walls to permit indoor / outdoor connections when required (summer season). Minimum 2m wide concourse. $6,500, m 8 lane 44

45 MEDIUM TERM OPPORTUNITIES Introduction of new heated and covered dedicated Learn to Swim (LTS) pool. 13m x 7m at a depth of m. $2,000, A 0.8m 0.8m 7m 0.6m 0.6m A 13m Introduce Zero Depth beach and / or spray park to area of existing outdoor fun children s pools. LONGER TERM OPPORTUNITIES Investigation of partnering opportunities for the creation of a hot water programme / rehabilitation / therapy pool), also located within the outdoor pool zone. $500, No Allowance Made 2. Existing Concourse and bleachers. MEDIUM TERM OPPORTUNITIES Existing area between main outdoor 50m pool and retaining wall to Tisch Avenue. This large area of concrete bleacher seating is not fully utilised (only used at capacity for school championships once per year). Demolish part (or all) of the existing concrete bleachers to release space for new facilities to provide better connection between the lower level (outdoor facilities), and the upper level indoor facilities. New 2 storey development in this location upper level would have dual aspect: - south towards Tisch Avenue shop windows and northerly aspect towards pools, sea and sun. LONG TERM STRATEGIES / OPPORTUNITIES Relocation of existing squash courts incorporate within complex (at lower pool concourse level). Demolish ex. Squash club. Squash shares reception / café / bookings. This frees up land to the west of the hydro-slide for possible future facility, or park facilities expansion Introduction of commercial partners in the upper level location. This could generate rental revenue to offset operational / maintenance / replacement costs, and create added value by provision of support services e.g. health spa, medical / physiotherapy / massage support, food and beverage (to capitalise on unique & prime location). NB: ground retention and tanking in this location may add to construction costs if existing retaining wall is not sound. $3,000, No Allowance Made 3. Existing Two Storey Building Opportunities to reconfigure existing layout to optimise relationships and spaces:- MEDIUM TERM Reconfigure facilities at first floor level (Tisch Avenue) to create improved flow and access to reception and café. Provide new change room facilities (including family change) at this level. This may necessitate utilisation of some of the footprint vacated by outdoor concourse refer to item 2 above. Reconfigure ground floor facilities of two storey building to incorporate new plant room for new covered pools. Retain existing change rooms. Create new Studio space(s) and gymnasium. This may necessitate utilisation of some of the footprint vacated by outdoor concourse refer to item 2. 45

46 Provide easier access between levels (relocate lift), and use building alterations as means of better connecting entire facility, including proposed new outdoor fun zones. $2,500, Indoor Pool Concourse - North This area is constrained (narrow), and the large north facing windows create glare across the pool surface. There exists an opportunity here to capitalise on high volume passing traffic to the Coastal Walkway, as well as to increase secondary spend opportunities of spectators / visitors to the pool by introducing a café kiosk and external area that better connects the site to its coastal environment. SHORT TO MEDIUM TERM Create a Pop-up (seasonal) or permanent café kiosk along the northern indoor pool concourse overlooking the coastal walkway. This could be managed and operated by either TEAC staff, or franchised to an external operator. Construct new sheltered balcony / terrace to the exterior of the building accessed via existing indoor pool concourse and/or existing two storey administration building. This would support the above kiosk, and provide a managed indoor / outdoor connection between the pool and the Coastal Walkway. 5. Hydroslide and Tower The hydroslide (and more significantly the tower) represents an asset that could be further utilised. Options include attachment of additional aquatic features (i.e. further slides), or external features (i.e. flying fox, viewing platform, flywire etc.). We recommend further investigation and a feasibility study around what added value could be derived from this existing infrastructure. NB management of access for a mix of aquatic and non-aquatic facilities accessed from the same tower will need a detailed review. 6. Existing Squash Court Premises Abandon this lease, take over this building / site, and encourage squash to relocate into new TEAC facility. Refer to item 2 above. $300, $500, No Allowance Made Fig 8.2 Opportunities for Development 46

47 8.3 Potential Staging In considering the future development options it is important to recognise that it may not be desirable or possible to consider all options at the same time. Given the nature of the building and the site many of the elements of the recommended approach are integral and dependent on each other. Potential staging options for consideration are set out in Table 8.1 Table 8.1 Potential Staging Options Component Options Comment Indicative Cost 1 2 Replace 50m outdoor pool with a 25m 8 lane indoor pool Develop a new indoor learn to swim pool Components 1 & 2 focus on meeting the maximum identified need and developing income generating opportunities to minimise operational subsidies. Careful planning will be required to ensure efficient building operations can be developed between the existing facility and the new pool(s). $6.5M $2.0M 3 Refurbishment of the central building indoor extension to the gym and café, lift and code compliance upgrade This work will cause the maximum disruption to existing facility users and operations. It may not be possible or cost effective to separate out the refurbishment of the existing building into a separate component stage. Should this not be completed at the same time as Stage 1 the operational savings and income generating opportunities may not be realised. $2.5M 4 Zero depth splash pad The ideal time to develop the zero depth splash pad would be at the same time as the pool replacement to reduce contractor mobilisation costs and minimise disruption of users. $0.5M 5 Balcony terrace This represents a small investment for an easily perceived change, additional revenue stream, and ability to attract new users. It could be undertaken at any time, and in conjunction with any other component(s). $0.3M 6 Hydroslide and tower improvements This component can be undertaken at any time. It is considered a lower priority in terms of meeting the identified need, but may represent a new attractor and potential revenue stream. $0.5M It is recommended that further detailed site investigations, financial modelling and concept designs be developed to fully explore potential staging options. 47

48 Key Considerations of the Section Based on a detailed analysis a number of key facility needs have been identified: Demand for lane swimming is not being met (general and competition). There is no competition standard pool. Learn to swim opportunities. Difficulty in segregation of activities (due to factors such as suitable water temperature). Growing demand for health, fitness and well-being activities (recreation/classes) Demand for all season availability to water (covered and heated water) Fit for purpose space to reflect changing demand. When developing options to meet the identified needs the following key considerations have been identified: Aging population. Population growth along the coast area. People are prepared to travel to good quality facilities. Learn to swim is desired to be more local. Local vs. centralised facilities. Long term sustainability. A matrix of potential options has been developed which balances four key areas: Providing a quality service that meets the majority of community need. Developing a sustainable infrastructure. Maximising the benefit of the investment. Providing local access. To achieve a balance of these key areas a recommended approach has been developed to focus investment into TEAC, while maintaining local seasonal access to the wider network of pools. The recommended approach includes: Replacing the 50 outdoor pool with a 25m 8 lane pool $6.5m Developing a new indoor learn to swim pool $2m Indoor extension to gym and cafe $3m Refurbish central building $2.5 Zero depth splash pad $0.5m Balcony terrace $0.3m Hydroslide and tower improvements (optional) $0.5m Total Budget Cost $15.3m 48

49 9. Summary The aquatics study had three primary drivers: to identify the community demand for aquatic recreation activities, to identify whether more facilities will be required to meet demand, and to identify options for any new aquatic facility development (if required). 9.1 The community demand for facilities. The study identified that there is a high level of participation in aquatics activities within the District, with a recent GEMBA Regional Insight Report (tracking participation in different activities in the period April 2011 March 2012) identifying that swimming was the number one sporting activity within the Taranaki region, with 31% of the population taking part in some form of swimming over the previous 12 months. This demand for aquatic based activities has been clearly demonstrated through the high level of utilisation at existing facilities, especially the Todd Energy Aquatic Centre. Here visitor numbers have increased year on year and the growth in demand for lane swimming and programme activities, combined with the limited capacity, has resulted in many activities being compromised in terms of times available and access to the water area. The other facilities in the District are identified as a valuable community resource; however the visitor numbers at these facilities has not changed significantly over recent years. The study identified that the seasonal operation of these facilities restricts their potential to fully meet the demand for year round swimming. The community demand for facilities was further reinforced through the residents survey, which indicated the value placed on the aquatic facilities and emphasised the impact programming restrictions (to manage demand) placed on meeting the overall demand. It is important to note that access to a competition pool is considered a significant barrier to the development of swimming in Taranaki, by Swimming Taranaki and the Swimming Club. While there is a significant demand it is essential to future planning to understand the trends in participation and the impacts these will have on the types of facilities that will be required in the future. While recent studies have highlighted a high level of participation they also highlight the changing trends. The GEMBA study indicated that 72% of participants took part individually and 82% purely as a social activity. While 17% were part of a club (including swimming, triathlon), only 9% of participants took part in a coached activity. This is a trend that is reflected across many codes as participants move from formal / organised clubs based activities into more informal / social activities. This is reflected in the participation data with the growth in informal / social participants being significantly higher than within the swimming clubs. The overall population of the is not anticipated to significantly increase in the next 20 years, with the main feature of population change anticipated to be a progressive aging. The participation levels in aquatic activities do approximately halve when adult ages are reached, and then halves again among the older age groups. However, swimming remains one of the main physical activities maintained by people as they age and attention is required to the needs of an aging population, and the motivation factors required to engage them. 49

50 9.2 Are facilities required to meet demand? Overall it is identified that there is sufficient water area in the District. However, the majority of this is provided through a network of school and community pools, comprising small, shallow, uncovered and unheated outdoor pools that only operate during summer months. All facilities are in good original condition, and are well maintained, but are uncovered and therefore can only be used seasonally. Users cannot swim in winter months or during inclement weather. The study identified that demand for aquatic provision has clearly changed, with a significant increase in demand for year round swimming in a quality indoor environment. This change combined with the trend towards more programmed activities and increased casual activities, for example lane swimming for fitness, clearly identifies that additional high quality facilities are required. Access to facilities is a key consideration with travel being a significant barrier to many. While it is essential to acknowledge the barriers it is unrealistic and unsustainable to develop significant aquatic facilities within each local community. This was acknowledged within the community survey where the following travel times were considered acceptable: Access to a learn to swim programme (15 minutes drive time), Access to lane swimming opportunities (20 minutes drive time), Access to leisure water (30 minutes drive time). The TEAC is the only facility which provides a quality indoor environment. However, through the survey and stakeholder consultation, it is clear that this facility cannot meet current demand, while the other aquatic facilities are underutilised for much of the year. An analysis of the TEAC identifies that the current management are working well and maximise the use of the facilities, however due to the limitations of the building design and the restrictions this places on access to the pool no one user group s needs are fully met. The report highlights that despite large numbers of people using TEAC the operational subsidy is high. There are a number of key areas where additional income could be generated to offset the operational costs. However, this cannot be achieved without investment into the facility. The design and layout of the facility restricts the potential to maximise income. Through targeted investment there is the potential for an estimated 50% growth in turnover which would result in a reduction in the overall operating cost by an estimated minimum $200,000 per annum. The report therefore concludes that it is not a question of additional aquatic facilities being required to meet the demand, but that an improvement in the quality of the existing facilities is required to meet demand. 9.3 Options for new aquatic facility developments In considering the potential options to improve the quality of the existing facilities the main issues to be considered is the balance between providing local access and the long term sustainability. The network of outdoor pools provides a valuable community resource and should be maintained. Although these facilities will ultimately reach the end of their serviceable life, at which point decisions will need to be made around how, where and what these are to be replaced with (if at all). Strategies for individual facilities should be reviewed within the context of the overall network of pools. While it may be possible to cover one of more of these facilities to extend their operating season, which would provide a number of benefits; these pools are ultimately outdoor pools and would be inefficient to operate year round and would likely still provide a poor quality experience. When this is combined with the significant additional operational subsidies that would be required to operate these pools year round, the study concludes that it would not be the most sustainable option to meet the identified demand. Demand for a regional competitive aquatic venue within Taranaki has been identified. It is acknowledged that options should be explored for such a facility if this be considered possible, within the resources available. However, this said the additional cost associated with the development of a regional facility (a 10 lane pool and 1,000 spectator seats) would be significant and is not considered a priority for meeting the key aquatic needs of the District. In determining the range of facilities to be developed, it is considered that future investment should be targeted and a clear rationale should be developed that outlines the reason for investing in 50

51 aquatic facilities. Given the changing demographics of the District and trends in participation the report concludes that the priority for investment should be: 1. Learn to swim, 2. Mass participation, 3. Casual access / fitness, 4. Competition. Although there was strong demand from the competitive swimming community for a competitive pool, the study concludes that the priority should be to provide a high quality training environment. New Plymouth is the largest population centre in Taranaki and generates the largest number of aquatic users and the greatest demand. Should an additional indoor facility be developed outside of New Plymouth it is unlikely that it would be utilised to its full potential and that the demand and programming pressures on the TEAC would still continue. Should a new facility be developed at a second site in New Plymouth the operating costs would increase due to duplication of facilities and the staffing required. The study therefore concludes that a refurbishment and expansion of the TEAC is the preferred option to meet the identified demand for aquatic facilities in the District. 51

52 Appendix 1: References & Resources Used References 2006 NZ Census Website Resources ( Council Long Term Plan Recreation and Open Space Current Situation October 2012 Coastal Reserves Management Plan 2006 Sports Parks Management Plan 2-12 Taranaki Regional Sport & Physical Activity Strategy ( Resources Oakura Village Recreation and Community Facility Study VSL May 2011 Sport NZ 2007/08 Active NZ Survey released in August 2009 Sport NZ Activity Profile for Taranaki (from Active NZ Survey ) Sport NZ Swimming Activity profile (from Active NZ Survey ) Sport NZ Aquatics Facility Review (May (Draft)) Sport England Affordable Community Swimming Pools Jan 2012 (rev 003) Western Australian State Government study on the value of sport and recreation 2005 NPDC Asset Management Plan NPDC Long Term Plan ( ) 2007 Taranaki Sport and Recreation Needs Assessment 2009 Sport and Recreation Strategy 2009 NPDC Draft Long Term Plan Submission on Todd Energy Aquatic Centre Facility Redevelopment. 1 May 2012 Wellington City Council Community Facilities Policy Part B Aquatics Facilities Implementation Plan (ex. Jamie Delich WCC). Wellington City Council - Aquatic Facility Development and Leisure Trends Summary Paper (ex. Jamie Delich WCC). 52

53 Appendix 2: Value of Sport of Sport & Recreation Sport has the power to unite people in a way little else can. Sport can create hope. Breaks down racial barriers laughs in the face of discrimination speaks to people in a language they can understand. - Nelson Mandela There are many benefits that sport and recreation bring to a community which enhances people s physical, social and even economic wellbeing. Many studies have been undertaken in recent times that have examined the value of sport. The Western Australian State Government has undertaken one such comprehensive study. The findings of which are very similar to other international research. The key findings of the Western Australian State Government study on the value of sport and recreation are identified in the table at the end of this section. The Western Australian State Government study (2004) which is outlined below analyses the key considerations in further detail. 2.1 Building Communities Sporting and recreational activities and events contribute to the development of stronger social networks and more cohesive communities (for participants, volunteers and supporters). They provide opportunities for social engagement; often creating awareness and acceptance of differences between individuals and communities. This is especially evident in rural communities, where traditional Saturday sports such as football and netball are the glue that bonds the community; often acting as the main community social event for the week. Generally, places with high levels of social capital are safer, better governed and more prosperous, compared to those places with low levels of social capital (Putnam, 2000). 2.2 Social Inclusion Sport and recreation is a key medium for creating new relationships among disparate social groups. People from culturally and linguistically diverse backgrounds can be vulnerable to social and structural disconnection. Participation in sport provides increased opportunities to connect with the wider community (Savage, et al., 2003). This is where sport and recreation provides some of its greatest value; it s about including people in a rewarding shared experience and making individuals and our community stronger through the process. 2.3 Supporting Education International studies have identified strong positive effects of physical activity on cognitive functioning and academic ability. Previous literature reviews relating to the effects of physical activity on cognitive functioning demonstrates that: There may be short term benefits of physical activity on concentration. There is a positive relationship between physical activity and cognitive functioning. Acute bouts of physical activity exert short term benefits on cognitive functioning (especially with youth). Most university based (internationally published) research has found a positive association between children s levels of physical activity or sport and cognitive functioning (and academic success). 2.4 Improving our well being Sport plays a key role in improving the physical and psychological wellbeing of individuals, and therefore the wider community. Participation in sport can contribute to higher levels of self-esteem, motivation and self-worth. It can contribute to the prevention of obesity, relieve symptoms of arthritis and positively influence the immune system. It helps people improve and maintain cognitive abilities into older age, and may prevent the development of dementia and Alzheimer s disease. 53

54 2.5 Reduced anti-social behaviour Community safety issues, such as youth offending and anti-social behaviour, can be assisted through sports intervention programs. By targeting those at risk of offending, participation in sport provides positive alternatives by creating opportunities to learn new skills, develop confidence, enhance self-esteem, and importantly to reduce boredom and apathy, both of which can be triggers for at risk behaviours. Sport and recreation can help divert young people from crime and anti-social behaviour. It can also target those young people most at risk of committing crime and help their rehabilitation and development. Sport and recreation is an ideal medium for social inclusion and support for at risk members of our society. It can also help provide a level playing field and can therefore help bridge gaps in our society in a positive and constructive manner. 2.6 Economic Growth Sport and recreation can also play a major role in the economic growth of a community. This is by way of sporting and recreational events and competitions, employment generation, infrastructure investment and through the attraction of additional visitors. Events and tourism Sporting events have the potential to attract additional visitors to an area who then contribute to the economy through their spending on things such as accommodation and goods and services. Aquatics competitions and events are examples of small local events which attract people from outside of the area to come and play and to spend within New Plymouth. Employment Sport and recreation is a large employer. From facility managers, sports administrators, trainers, coaches, officials and athletes, to educators and event managers, to tourism and retail; sport and recreation cut across many sectors creating a broad and diverse industry. New Plymouth residents within the sport and recreation sector have to leave or commute to other centres to achieve their goals Increasing productivity Research suggests a direct correlation between the health of an individual and their level of productivity. Healthy, fit employees are more likely to be productive, with increased output (due to improved attitude and motivation changes derived from positive leisure experiences) (Australian Government, 2004). Infrastructure investment The investment in sporting infrastructure is significant even at a local level. From sports grounds, to recreation centres to aquatic facilities the construction industry can benefit enormously from sporting facility developments. 2.7 Urban and Regional Regeneration Investment in sports facilities can bolster a community s perception of their local area, restoring pride in their region and improving future social and economic possibilities. Communities use sporting events to redefine their image, promote urban development and fund economic growth and regeneration. Where new facilities are established or redeveloped, often as a consequence of much hard work in fundraising and lobbying, the heightened sense of community achievement can be as valuable as the facility itself. Sport is not a luxury in society. On the contrary, sport is an important investment in the present and the future. Walter Fust, Director General, Swiss Agency for Development and Cooperation (2005) Swimming is one of the nation s most popular physical activities that can be enjoyed by people of all ages and abilities. It is recognised as being uniquely beneficial to the nation s health and well-being and is ideally suited to people with disabilities and the elderly or infirm who might have difficulties with other forms of exercise. Swimming and water safety are essential life skills. As part of the National Curriculum it is regarded as an essential part of children s education ensuring safe enjoyment of water activities and the wider 54

55 environment. The provision and upkeep of aquatics facilities plays a significant part in Asset Based Community Development and Regeneration, increasing participation and reversing the need for subsidy support for aging facilities. Key Considerations International research has identified that increasing community participation in organised sport and recreation contributes positively to the following components of a community in the following ways: Builds communities. Develops social inclusion. Reduces anti-social behavior. Improves education. Improves physical and mental wellbeing. Assists economic growth. Aids urban and regional regeneration. The existing aquatic facilities in New Plymouth provide much more than just sport and recreation facilities. They provide opportunities for health and wellbeing, a forum for social interaction and aquatic fun, a water safety and education platform, and a venue for sports training and competition. Any facility upgrades will further add to the existing aquatics offerings, attracting additional visitors, which may well generate further employment. Improved facilities and more diversity will add further social benefits, assisting in developing stronger social networks and opportunities for social engagement amongst residents (through events and activities based around social sports programmes). The wider benefits of sport and recreation have been well researched and the proposed aquatic and indoor recreation centre would certainly be able to foster many of these benefits within New Plymouth. 55

56 Appendix 3: Regional Aquatic Facility Provision 56

57 Appendix 3: Regional Aquatic Facility Provision Inglewood Pool Located at the eastern end of Rata street Inglewood, this outdoor aquatics facility is located at the southern end of Jubilee Park (a significant sports precinct, containing an all-weather 400m athletics track plus stadium, a playground, and a small bore rifle club), adjacent to the cemetery, and faces Trimble Park (containing a tennis club and a childcare centre). There are three schools in Inglewood, of which only one has a swimming pool located within its grounds, Inglewood High School, with a large (25m) outdoor uncovered pool. Inglewood Pool context and environs Original facilities on this site date from 1909, with the main pool tank (extension to 25m) and change rooms dating from Facilities are generally in good original condition, and well maintained. A regular painting programme for both the pool tank and buildings in conjunction with regular maintenance of pool water services, sees facilities looking clean and well cared for. The concrete concourse appears original, and is in tidy condition, with ramped access from the street, and level access to most facilities (the one exception being the small pool located within a grassed area). A small children s pool was a later addition - installed between the northern perimeter fence and the main pool. It is covered with a shade sail during summer months, and adjacent (although not directly physically linked) to the Jubilee Park playground. It is an in-ground pool that sits below the main pool concourse level. The Rata St frontage has a solid 3m high barrier, comprising of a painted wooden screen atop a concrete block wall. A two storey block containing swim club rooms (upstairs) and lower level change rooms sits on the western boundary. Change rooms are shared with the adjacent field codes (league), which provides a good summer/winter cross-over use for these facilities. The reception kiosk contains basic administrative facilities, and has good sight lines (through glazed windows) over the main pool. Concrete bleacher seating runs along the southern (Rata St) boundary, with additional wind screening and seating provided along the western side of the main pool. Sun shades are erected during summer months for shade. Visitor Solutions Ltd

58 Inglewood complex, main pool, toddlers pool Figure: 3.1 Map of Inglewood Pool and Context Table 3.2 below outlines the facilities therein. Table. 3.2 Inglewood Pool Facilities Feature Notes Assessment Entry/Reception Small 1 storey kiosk at Entry Good original condition. Café/Retail nil Administration/Office Swim Club Dedicated facilities upstairs Change Rooms Male and female at concourse level Painted block. Open plan. Generous size. Visitor Solutions Ltd

59 Lockers nil Outdoor Pool 1 x children s 4 x 9m. 0.6m deep 1 x main 25 x 13m at m deep In-ground tank. Covered shade sail 6 lane concrete tank. Good condition. Balance Tank Zero Depth/Beach Water Features Sauna/Spa/Other At end of Main Pool nil nil nil Concourse/Outdoor Area Original concrete With bleachers and seating Pool Water Services/plant One pump runs Chlorine liquid. Outdoor, covered & within own compound. Dry weather access across grassed reserve. Parking Ample on-street: Elliot & Rata St Shared with other Park parking Lighting 2 towers to the main pool For dusk use in summer Signage Building & adjacent streets Adequate way-finding for visitors Other Table 3.3 FACILITY High Level SWOT Analysis Inglewood Pool Strengths Central location within wider sports precinct Facilities of sound construction and easy to maintain. Ample on street parking nearby. Uncovered therefore seasonal. Users cannot swim here in winter months or inclement weather. Poor sightlines and separation of children s pool. Weaknesses No aquatic features to create interest (i.e. spray park / zero depth / moving water). No warm water provision (spa etc.) Limited service vehicle access (across grass). Opportunities Improve connections and linkages to playground and park. Threats Closure of additional school pools, placing additional demands on this resource. Visitor Solutions Ltd

60 Waitara Pool The Waitara aquatics facilities are located at the corner of North and Leslie streets. Located near the banks of the Waitara River, it is clustered with other riverside water sports facilities (rowing and paddling clubs) within their own separate compounds. Offering three uncovered outdoor pools (shallow children s pool, main pool and dive pool and board) this complex operates seasonally from early November to late March. Partly funded by the Ministry of Education, the complex was built in the 1960 s, for use by local schools for learn to swim programmes. Of the four schools in Waitara, two also have small outdoor uncovered pools (namely Waitara Central School and St Joseph s School), suggesting that the Waitara complex predominantly serves the requirements of the two other schools and the local community. Figure: 3.2 Map of Waitara Pool and Context A narrow inclined entrance off Leslie Street passes through a small Entry kiosk which acts as entry control and lifeguard station during quiet periods. Glazed windows provide good lines of sight over all three pools and the concourse. Visitor Solutions Ltd

61 Waitara Pool Entry, Pools, Kiosk & Ramps The site is stepped from the dive pool and surround down to the main concourse containing main pool and children s pool, with ample concrete concourse and bleacher seating around pool perimeters. Waitara Pool Concourse, bleachers, Plant, & Change Rooms Facilities are modest and simple construction, but well maintained. Plant is original (with upgraded switchgear), and a regular maintenance programme means that building fabric is well preserved and regularly painted. Table 3.4 Waitara Pool Facilities Feature Notes Assessment Entry/Reception Small kiosk at entry Good aspect over pools Café/Retail nil Administration/Office Swim Club cabin adjacent kiosk Portacom style unit Change Rooms Male and female at concourse level. Painted block with long-run roof. Open plan. Generous. Lockers nil Visitor Solutions Ltd

62 Outdoor Pool 1 dive 10 x 10m at 4.0m deep 1 main 33 x 15m at m deep 1 children x 15m at 0.2 &m deep All tanks in good original condition. N.B. main pool below water table. Tide restrictions on emptying for maintenance. Balance Tank Zero Depth/Beach Water Features Sauna/Spa/Other Main pool below concourse nil nil nil Concourse/Outdoor Area Original concrete - generous With bleachers and seating Pool Water Services/plant Original running Chlorine gas Upgraded switchgear Dry weather plant access to rear of building (grassed) Parking On street Advised there is sufficient parking Lighting Light towers to main pool and concourse Signage Building exterior and road sign Limited way-finding apparent Table 3.5 FACILITY High Level SWOT Analysis Inglewood Pool Strengths Weaknesses Opportunities Threats 3 separate tanks of differing depth offering a varied swim / dive experience. Riverside location adjacent to other sports clubs. Facilities of sound construction and easy to maintain. Quality of disabled access within site. Minimal staff accommodation. Limited service vehicle access (across grass). Potential travel cost and time implications for schools use for learn to swim. Improve signage and profile. Improve accessibility of site. Closure of additional school pools, placing additional demands on this resource. Water table impact on tank maintenance regimes. Visitor Solutions Ltd

63 Okato Pool Okato pool is located at the end of Kaihihi Road (adjacent to the Bowls Club) and forms part of Okato Domain. Facilities comprise a main pool and toddlers pool (with sunshade), with a small kiosk adjacent to the front entrance, and on-grade concrete bleacher seating to the northwest. They operate from early November to late March Fig. 3.3 Map of Okato Pool and Context Okato pool and environs Visitor Solutions Ltd

64 Table. 3.6 Facility High Level SWOT Analysis Okato Pool Strengths Weaknesses Opportunities Threats Central location within sports precinct Availability of parking within the domain and on-street Facilities of sound construction and easy to maintain. Minimal staff accommodation. Some areas not fully accessible for disabled users (bleachers) Nominal (if any) opportunities for second spend revenue (no café / small retail) Improve signage and profile. Improve accessibility of site. Closure of additional school pools, placing additional demands on this resource. Bell Block Pool This complex is a year round operation that is operated by the Bell Block Pool Society as a shared public / school facility. Created by covering over the original Bell Block School outdoor pool tank (in 1993 with re-roofing in 2012); this facility supplements those at TEAC in New Plymouth, providing lane swimming, learn to swim and recreational swimming use to a wide section of the local (and wider) community. Comprising one 25m 6 lane pool, this one size fits all pool is run at 27 C year round, which is not considered ideal for all learn to swim use. Timber bleacher seating is provided alongside the main pool, with nominal toilet shower and change facilities adjacent to a small administration area. Bell Block Exterior, Interior & Administration Visitor Solutions Ltd

65 Figure: 3.4 Map of Bell Block Pool and Context Table. 3.7 Bell Block Pool Facilities Feature Notes Assessment Entry/Reception Café/Retail Administration/Office Change Rooms Combined reception / admin area Combined retail / admin area Small within building (serves as reception counter) Nominal Indoor Pool 1 main 25m Original tank covered over. Zero Depth/Beach Water Features Sauna/Spa/Other Concourse/Outdoor Area nil nil nil Tight along northern and eastern sides. Timber bleachers to eastern side Parking On site adjacent to facility Appeared adequate at time of visit (after school peak). Visitor Solutions Ltd

66 Table. 7.8 Facility High Level SWOT Analysis Bell Block Pool Strengths Weaknesses Year round aquatics offering. Supplementary facility during TEAC maintenance shut downs. Captive school users on-site, supplemented by local community. Water temperature one temp does not fit all uses. Limited poolside facilities and programme restricts casual play use. Limited opportunities for second spend revenue (no café / small retail) Opportunities Possible introduction of smaller learn to swim tank at higher temperature. Threats Fitzroy Pool Formerly managed by the adjacent Camping ground at Fitzroy Beach, this facility was taken over by Council in the late 1990 s It is open only for the duration of the summer school holidays (December to February), and supports activities offered at the camp site. Comprising of two outdoor uncovered pools, this facility provides free entry to safe shallow water swimming to supplement ocean swimming and other aquatics activities for local residents and camp ground visitors. Fitzroy pool Visitor Solutions Ltd

67 Figure 3.5 Map of Fitzroy Pool and Context Table. 3.9 Fitzroy Pool Facilities Feature Notes Assessment Entry/Reception Gate through perimeter fence Café/Retail Administration/Office Change Rooms Lockers Outdoor Pool nil nil nil nil 1 x 4.0 x 9.0m at 0.3m deep 1 x 4.0 x 9.0m at 0.8m deep Balance Tank Zero Depth/Beach Water Features Sauna/Spa/Other n/a nil nil nil Concourse/Outdoor Area Concrete On grade Pool Water Services/plant Sand filter, liquid chlorine, no heating Parking Ample on-street parking within reserve. Visitor Solutions Ltd

68 Table Facility High Level SWOT Analysis Fitzroy Pool Strengths Compact facility. Good sight lines for safety monitoring and street profile for passive surveillance. Weaknesses Very limited season. Opportunities Covering in to extend season and increase usage. Threats Usage also tied to camp ground patronage. Stratford Pool While falling outside of the direct scope of this study, the covered Stratford pool merits mention, as it currently serves the local community in addition to pools located within 3 of the 4 local schools. It is also used for regional swimming competitions. This would suggest that there is good seasonal provision of aquatics facilities in Stratford. TEAC New Plymouth The Todd Energy Aquatic Centre (TEAC) is located to the northwest of the city within Kawaroa Park one of New Plymouth s many Coastal Reserves, and a historical gathering place for New Plymouth residents 1. The Site The park itself contains squash courts, an accessible playground, plus an open space area utilised for public events. Located on the coast, and bounded to the north by the Coastal Walkway, it has good linkages with the existing network of walking trails. Accessed from, and bounded by Tisch Avenue, the site is constrained to the south by a mature grove of pohutukawa trees and railway lines adjacent to Bulkeley Terrace, limiting the space available for development. Reasonable car parking is provided on-site (though not intuitively located in relation to the main entry). Centre staff advise that although shared with the squash club, existing provision is adequate for current peak use demand. Vehicle and pedestrian access to the site are constrained by topography, a grove of mature pohutukawa trees (and their root-zone), and the availability of only one vehicular crossing over the railway line. The site slopes gently down towards the coast from southwest to northeast, with parking cut into the bank below the pohutukawa. At the site s eastern end, parking falls well below the level of the adjacent road and residential dwellings, and does not therefore benefit from the passive surveillance opportunities these may provide, creating the potential for antisocial behaviour. 1 Council Coastal Reserves Management Plan Visitor Solutions Ltd

69 Its iconic coastal location is exposed; buffeted by the prevailing westerly winds off the sea, and southerly winds off the mountain, although the groves of mature pohutukawa trees do offer some protection. Figure. 3.6 Map of TEAC and Context Site Facilities Facilities are generally in good condition, well maintained, and of varying age. The outdoor facilities celebrate their 50 th anniversary, and the indoor facilities will be 20 years old this year. Aquatic facilities fall into two main categories:- 1. Outdoor pools and enclosure (including main 50m pool, dive pool and board, kids pool, toddlers pool, concourse and bleachers), and 2. Indoor pools and Hydroslide (including main all-purpose pool with wave machine, lane swimming, learn-to-swim, spa, steam and sauna). Visitor Solutions Ltd

70 TEAC Outdoor Pools & Building These discreet and separate areas are physically separated by a two storey building housing change rooms, gymnasium, storage, administration / reception / staff areas, and café. With the outdoor facilities located at the lower level (and below street level), the building forms a vertical and horizontal barrier between the indoor and outdoor facilities, making visual and physical connections between these two areas impossible. It is not therefore surprising to find that the outdoor facilities are not used as heavily as one might expect, even in summer months. As a result of the site topography and building location, the reception area is sited below road level, and approached from a modest entrance portico at street level. Signage is nominal, and to a first time visitor, the hydroslide gives the strongest cue of what activities lie within. Reception is constrained and without a dedicated retail area relying instead on vertical wall displays adjacent to the reception desk. Marshalling of large groups (e.g. schools), and management of queues is problematic with the current layout. Visitor Solutions Ltd

71 TEAC Reception Lobby, Desk & Café, Main Entrance Change rooms are located on the lower level, and hence disconnected from the indoor pool facility. The risk to visitors of falling is increased by the fact that indoor pool users exit the pools and immediately descend stairs to the change rooms with wet feet; a less than ideal situation. Disabled access to these facilities is convoluted, via a series of ramps and an external lift making for an unpleasant journey during poor weather. TEAC Outdoor Pools, Indoor Pool Facilities A fitness gymnasium is located on the lower level, and occupies a large single room adjacent to very generous change rooms. There is currently no separate studio available for classes so that they can be run away from the machines and weights. A café, with balcony and outlook over the outdoor pools, is located near the reception. Separated from the main indoor pool hall by the reception, this space is not best placed to capitalise on spectators around the pool hall. TEAC indoor pool facilities suffer from a lack of space, both in and out of the water. Concourses are too narrow in areas where there is high traffic, and subsequently spectators have limited seating availability (this is especially apparent around the Learn to Swim [LTS] area). Sight lines across pools are generally clear and direct, but low level glazing to the north elevation to the building creates glare and poor visibility for lifeguards. However, the overriding problem for the main indoor pool, is that this single body of water is tasked with providing a variety of incompatible aquatic experiences to a broad range of users. The location of the wave machine within the lane swimming area, means that these two activities are mutually exclusive, and programming must be co-ordinated. Further adding to the mosh-pit of activities, this space also provides LTS classes, aqua-jogging, casual water play and organised group bookings all in the one tank. Visitor Solutions Ltd

72 TEAC Café Aspect Over Outdoor Pools, Hydroslide Tower and Coastal Frontage Two hydroslides are accessed from a dedicated tower to the western end of the main indoor pool hall. This tower represents a significant component of site infrastructure, and provides expansive views along the coast from the upper levels. The facility is located adjacent to the New Plymouth Coastal Walkway, with some 14,000 pedestrians and cyclists passing the site each month. There is an opportunity here to capitalise on this passing traffic, and to explore options around expanding the pool hall concourse - opening up the facility (kiosk / café or pop-up) to capture additional revenue from this currently untapped group. All of these opportunities would require a feasibility analysis to determine their viability. Table TEAC Facilities Feature Notes Assessment Entry/Reception Retail Café Administration/Office Direct access from Tisch Ave. Floor level below road level. Accessible ramp + stairs. Nominal offering currently part of reception display. Located adjacent to reception area, but obscured from view. Generous area seats approx. 30 with aspect (& balcony) over outdoor pools and coast. Located within main building (staff room occupies premium Insufficient space for marshalling large groups. Desk layout not optimal for reduction of queues. Good central location relative to indoor facilities. Risk of theft, as not an enclosed and monitored environment. Obscured from view during busy periods at reception desk. Not optimising revenue generation. No direct link between indoor pool concourse and café to harness captive learn to swim audience & spectators. Staff room, Meeting Room Visitor Solutions Ltd

73 Fitness Centre Change Rooms space in the building). Located downstairs adjacent to Male changing rooms Located within main building downstairs Small floor space with limited scope for group exercise classes Extremely generous, but disconnected from indoor pool. H&S risks around wet feet exiting pool and immediately scaling stairs. Lockers At main indoor pool concourse. Rusting & obscured from view by pool shower wall. Outdoor Pools 1 50m 7 lane m deep 1 learner s 15.0 x 9.0m at 0.75m deep Good overall condition, advised there are no significant leaks to pools currently. 1 dive 10.0 x 10.0m at 3.9m deep One kidney shaped toddlers pool at 0.30m deep Balance Tank Concourse/Outdoor Area Indoor Pools Zero Depth/Beach Water Features Below concourse Original patterned concrete with patched repairs. Main pool 8 lane 25m pool with deep well and shallow beach area. Depth from 0m to 2.1m with the majority of lanes 1.2m deep. Tots pool 2 sections, one 0.30m deep and the other 0.50m deep Slopes from entry to main pool until lane one in the main pool. Spray jets to main leisure pool. Wave machine to main pool. 2 Hydroslides in indoor hall. Surface uneven and a trip hazard. Needs replacement / upgrade. All activities (except tots and spa pools) within one body of water. Mosh-pit Enables wheelchair access to the main pool Fixed features i.e. not interchangeable. Sauna/Spa/Other Open spa (all ages). Patrons have requested an age Visitor Solutions Ltd

74 Concourse/Outdoor Area Pool Water Services Parking Steam room. Sauna. Narrow with limited seating opportunities. Outdoor Pool: Original plant circa 1953 Indoor Pools: 1993 with recent upgrades. On street parking at either end of the reserve. restriction to deter children s use. Located at the far end of pool hall. Requires specific lifeguard observation. Spectator seating close to pool (may get wet). Sand filters. Housed within own compound at end of main pool. All pools connected to one filter and heating system. Gas heated UV disinfection. Main pool DE filter, spa and tots pools sand filters. Gas heated. Location is not intuitive for first time visitors. Table Facility High Level SWOT Analysis TEAC Strengths Weaknesses Opportunities Only One-stop-recreation-shop in town (including wet & dry facilities). Many varied aquatics offerings for community (esp. during summer). High profile iconic location with almost dedicated parking. Untapped passing foot traffic along Coastal Walkway needs to be captured. Strong swim school numbers. Good maintenance programme. Constrained site. Limited / no opportunities for site expansion. Highly corrosive environment saline coastal site (plus pool environment). Accelerated deterioration and hence need for maintenance. Exposure of site to weather limits use of outdoor facilities. Main Indoor Pool = Mosh-Pit. One body of water for multiple activities and needs. Programming compromises resulting from above. Outdoor Pool: physically disconnected from other facilities. Poor connections and disabled access. Swim school could be grown. Gymnasium programme & offering could be improved / usage grown. Reconfiguration of outdoor pool area. Retain Dive tank, but reconsider Visitor Solutions Ltd

75 aquatic provision in this area, including ex. Concrete bleachers. Threats Added utilisation of Hydroslide tower for viewing / other opportunities. Untapped passing foot traffic along Coastal Walkway needs to be captured. Creation of additional vehicular access at western end of site to promote introduction of one-way system (exiting at Tisch Ave). N.B. this will require approval from rail corridor land owner. Competition from other facilities and service providers in town:- gyms & learn to swim schools. Accelerated wear on building envelope due to exposed coastal location. Visitor Solutions Ltd

76 Appendix 4: TEAC Current Operational Considerations 57

77 Appendix 4: TEAC Current Operational Considerations A high level review of the current operation of TEAC was undertaken by CLM Ltd to identify key aspects of the current operation and potential areas for improvement. Consideration was also given to the impact that investment in the existing facility would potentially have on generating additional revenue streams (thereby lowering the overall operational subsidy provided by Council). It is important to note that these are only high level observations based on site visits, discussion with TEAC staff and review of the current financial operation. Fig 8.0 Existing TEAC facilities Current operation A high level review of the overall operation of the current TEAC identified: The current facilities are maintained to a good standard. Repairs and maintenance appears to be undertaken in a timely manner to maintain a good standard of appearance and facility operation. The current TEAC is considered to have a massive throughput, both in terms of the numbers of users and range of activities provided, with the current range of facilities. Given the throughput and the range of facilities available the current management appear to balance the demand for different activities within the limitations of facilities available well. Visitor Solutions Ltd

78 In terms of areas for improvement the following observations were made: While there is a reasonably large number of pools provided within the area the limited accessibility of the pools (reliance on seasonal pools) and the age of the pools (with the design limiting the range of uses) it is considered that New Plymouth is potentially falling behind other Councils in terms of quality of overall provision (e.g. Tauranga /Western Bay of Plenty, Palmerston North, Taupo, Rotorua). The secondary spend (retail, catering) is significantly below what CLM would expect from similar sized facilities with a similar throughput. A benchmark for a well-managed/located shop could be up to $20,000 profit per annum for every 100,000 visits. It is considered that a shop could potentially generate approximately $75,000 pa profit. A cafe is considered unlikely to generate significant profit and it is considered that a facility would require a throughput of 300,000 to make a café viable/profitable. Analysis of comparator pools indicates that casual lane swimmers often out-number the number of club swimmers by a factor of 2:1. For example one pool managed by CLM Ltd identifies that there are approximately 100 regular daily lane swimmers compared to swim club members. While there has not been research to validate the theory it is considered that this growth in demand for casual swimming reflects to growth in multi-sport competitions and the trend towards casual fitness as opposed to club based competition. The current swim school is performing as expected, however given the restrictions placed on the current facility and the reported waiting lists at private swim schools it was considered that there is potential to increase revenue. Based on CLM expected operational figures it is expected that the fitness centre could potentially generate three times to current level of turnover based on the operation of facilities of the same size. The potential of the facility to offer a wet (pool) and dry (fitness centre) gym is a significant advantage that is not currently being maximised. Opportunities to invest in the gym and provide a range of programme / activity areas has the potential to generate significant additional revenue while incurring limited additional costs. Comparison against benchmarks A high level comparison against recognised industry benchmarks (Yardstick 2012) highlights that the net cost of all aquatic facilities per resident is significantly higher than a number of other similar sized local authorities. Net direct cost per resident for aquatic facilities (all) NPDC $16.30 Council 1 $8.00 Council 2 $6.50 When compared against the whole facility net cost per admission the TEAC against other CLM managed facilities again the net cost is higher than comparable benchmarks. Visitor Solutions Ltd

79 Whole facility net direct cost per admission Todd Energy Aquatic Centre $2.14 CLM Managed Facility 1 $1.37 CLM Managed Facility 2 $0.42 When considering a comparison against benchmarks it is important to note that no two facilities are the same. It has already been noted that the current facility is consider to be well managed and performing very well in terms of attracting and retaining users. Many of the factors that contribute towards the under performance against benchmarks are due to the facility design, limitations on the range of programmes that can be offered and the large number of seasonal outdoor pools. Based on the review of the current performance and the potential operational opportunities CLM Ltd has identified the priorities for future capital investment (to increase attractiveness to the user and reduce operational costs) would be: Increase opportunities for year round casual / fitness lane swimming, Expand the learn to swim programme and provide a dedicated area to separate out the user groups, Redevelop the gym to make it more accessible, high quality equipment with a number of programme rooms to enable a wider range of activities to be undertaken (such as spin, dance, after school programmes, and birthday parties), Develop a dedicated retail area, Refurbish the cafe. Physical structure of Pool: It is recognised that the current design of the facility restricts the potential to secure all of the additional income streams identified as being possible. To achieve this the following investment would be required: Reconfigure pool to ensure separate bodies of water for the 25 m pool, Wave Pool and LTS (including a large area in indoor plant room to add new pool filtration if needed), Reconfigure the reception and cafe to make the most of the coast line view, Add a zero depth play area outside to make most of the space available, Add a Perspex fence along coast line boundary to maximise views and location, Reconfigure the sauna/steam room so it is more accessible for staff to see, Work on creating more clear area around the edge of the pools. Move facility change rooms to pool level, so more accessible to everyone. Move fitness centre to a location overlooking the indoor pool and improve accessibility. Chemical drop off area at side of complex (indoor pool) needs to be reconfigured for deliveries. Visitor Solutions Ltd

80 Potential Impact Based on the above suggestions it is considered that there is the potential for a 50% growth in turnover, which would result in a reduction in the overall operating cost by an estimated minimum $200,000 per annum. Key Considerations: The current facilities are maintained to a good standard. Repairs and maintenance appears to be undertaken in a timely manner to maintain a good standard of appearance and facility operation. The current TEAC is considered to have a massive throughput, both in terms of the numbers of users and range of activities provided (given the current range of facilities). Given the throughput and the range of facilities available the current management appear to balance the demand for different activities within the limitations of facilities available well. The design and layout of the facility restricts the potential to maximise income and as a result increases the operational subsidy. Through targeted investment there is the potential for a 50% growth in turnover, which could result in a reduction in the overall operating cost by an estimated minimum of $200,000 per annum. Visitor Solutions Ltd

81 Appendix 5: Design Guidance Note -Sport England 58

82 Appendix 5: Design Guidance Note Sport England Swimming is second only to walking as Britain s most popular physical activity with over 22% of adults and 50% of young people taking part on a regular basis. As in New Zealand, swimming forms part of the National educational Curriculum. The trend in recent years is for the education sector to diminish its provision of swimming facilities (from the current 25% of available pool water area), and the commercial sector to increase its provision (from 26% to the point where in numerical terms they are now almost equal to the numbers of Local Authority pools at 46%). The commercial offering however differs from others in that their pools are smaller in size, with shallower water, being aimed primarily at the fitness / aerobic / recreation market. Many municipal and school pools are nearing the end of their serviceable life having been built in the 1960s and 70s. Schools also face increasing pressure on funding, staffing, and delivering the national curriculum. This coupled with stricter Health & Safety legislation and time and staff training issues, adds to the financial pressure to remove or not replace pools when they reach the end of their serviceable life. As most facilities require significant operational subsidies, they recommend the co-location with other health and fitness / wellness facilities to offset costs while generating revenue streams, and the incorporation of leisure / themed activities to add interest, and enhance the facility as a dayout or regional destination. Features may incorporate varying water depths, with extensive shallow or beach areas, wave pools and surfing pools, water slides & flumes, fast flowing river rides & rapids, water jets and water cannons, water features e.g. rain showers, Spa facilities, including varying temperatures, children s wet play equipment, theatrical feature lighting and sound, theming to increase excitement and appeal. Proposals Sport England recommends that schools, Local Education Authorities, health agencies and local government should seek opportunities for partnership and cooperation with members of the wider community to capitalise on knowledge, experience and resources to establish clear strategies around facility provision and upgrades, shared use, and wider community benefits. Strategies should ensure alignment between leisure/recreation strategy and sports development, and sporting objectives - local community participation and / or specialist training and competition features. Functionality Most pool users will participate in the following activities of which nearly all can be accommodated within a standard 25m community pool of depths ranging from 0.9 (min) 1.8m; Recreational swimming Learning to swim, including water acclimatisation in young children Fitness swimming programmed classes and lane swimming Training and competitive swimming If required, deep water activities such as board diving, water polo and synchronised swimming are most cost effectively incorporated within the main tank by use of operable floors / moveable bulkheads rather than a separate tank. Sport England recommends a 4 lane community pool as Visitor Solutions Ltd

83 providing an adequate size for the above use. Change room sizes and support areas should be adequate to allow for busy periods of use. Fig 5.1 Sport England diagram for 4 lane 25m Community pool Design is key, and should be considered across the development lifecycle balancing the initial capital costs and the on-going operational costs with the benefits that will be offered. The guide goes on to make detailed recommendations around site and building layout driven by the key themes which will deliver the following benefits: Maximise customer appeal Allow flexibility for maximum programme options Provide efficient and well organised circulation Minimise staffing levels whilst allowing the effective management of health and safety Help achieve sustainability and be responsive to environmental issues Minimise cleaning and maintenance requirements Reduce the footprint and volume Help achieve financial sustainability. For further detail refer rev3.pdf Visitor Solutions Ltd