Welcome Guide Les Arcs Self Catered

Transcription

1 Welcome Guide Les Arcs Self Catered LES ARCS 1800 Directions: Rue Pietonne des Villards Galerie Commerciale Les Arcs 1800 As you approach Moutiers from Albertville along the N90, take the left hand lane as you reach Junction 40 signed: Aime, Bourg St Maurice, Haut Tarantaise. Continue along the N90 following the signs for Bourg St Maurice/Haut Tarantaise. Arrive at Bourg Saint Maurice after some 28km (16 miles). After passing the entry sign to Bourg, go through the first set of traffic lights to a roundabout. Take the first exit signed: Office de Tourisme, Gare S.N.C.F. Go straight ahead through second set of traffic lights (by AGIP filling station) and continue down hill. At the next roundabout take the 2nd exit signed: Les Arcs, Tignes, Val d Isere. Go throught the next set of traffic lights after which the Football Stadium is on your right. Continue to roundabout. Take the 1st Exit onto the D119 signed Les Arcs keeping the large InterMarche Supermarket on your left. Continue with SuperU on your left. After some 13km (9miles) at the roundabout take the first exit D120 to Arc Take Car park ticket at barrier and proceed following signs for Les Villards past numerous car parks until you come to a left hand hair pin bend by the Jardin Alpin Chairlift. Continue uphill and bear left past the Maeva Residence and go slightly downhill into the Villards Car Park. CARE!! The height restriction is 1.8m! Park and find the exit to the lift at the far left hand end of the car park (ignore all other doors). Take the lift to level 1. Exit the lift and then go left through the gap between Pop Corn Location and the Red Hot Saloon to find the Refuge du Jambon in front of you. CIS/AB Serti offices are to your right next to the Sherpa MiniMarket. Keys are available between the hours 17h00 and 19h00 on the day of arrival and must be returned - 1 -

2 The agency is open Sunday to Friday from 09h00 to 12h30 and from 15h00 to 19h00. On Saturdays the opening hours are 09h00 to 19h00. LES ARCS 1600 Directions: Galerie Commercial Arc 1600 As you approach Moutiers from Albertville along the N90, take the left hand lane as you reach Junction 40 signed: Aime, Bourg St Maurice, Haut Tarantaise. Continue along the N90 following the signs for Bourg St Maurice/Haut Tarantaise. Arrive at Bourg Saint Maurice after some 28km (16 miles). After passing the entry sign to Bourg, go through the first set of traffic lights to a roundabout. Take the first exit signed: Office de Tourisme, Gare S.N.C.F. Go straight ahead through second set of traffic lights (by AGIP filling station) and continue down hill. At the next roundabout take the 2nd exit signed: Les Arcs, Tignes, Val d Isere. Go throught the next set of traffic lights after which the Football Stadium is on your right. Continue to roundabout. Take the 1st Exit onto the D119 signed Les Arcs keeping the large InterMarche Supermarket on your left. Continue with SuperU on your left. After some 13km (9miles) at the roundabout IGNORE right turn to Arc 1800 and proceed another kilometre. THEN then take right turn to Arc Go ahead and then after first hairpin left look for the large building of the Hotel La Cachette on your right. Park below it and then proceed to the metal stairs to your left by the bus stop. (At night these are lit by fairy lights). Proceed up the stairs, signed Access Station and turn right, Go through double glass doors on your left past the cinemas Salles 1 & 2 and at the end of the corridor turn left into games area. Look for double doors right with sign Access Station leading to carpeted spiral corridor. - 2

3 At top turn right and exit into square through double doors. Go ahead with Tabac on your right to Twinner Hire shop. Just past Twinner bear right and you will find CIS/AB Serti Immobillier on your left just past the Boulangerie. Keys are available between the hours 17h00 and 19h00 on the day of arrival and must be returned The agency is open Monday to Friday from 09h00 to 12h30 and from 15h00 to 19h00. On Saturdays the opening hours are 09h00 to 19h00. They are closed on Sundays. LES ARCS 2000 Residence Aiguille Rouge Arcs 2000 Keys are available between the hours 17h00 and 18h30 on the day of arrival and must be returned - 3

4 The agency is open only on Mondays (from 09h30 to 12h30 and from 14h30 to 18h30) and on Saturdays (09h00 to 12h30 and from 14h30 to 18h30). ALL VILLAGES Deposits Deposits can be paid using credit cards or cheques drawn in euros sterling cheques are not accepted. Shortly after your departure, the apartment will be checked by the agency or by our staff and if it is considered that deductions are necessary from your deposit the WHOLE authorised deposited amount will be debited to your card. The agency/we will arrange for the necessary corrections to be made (repairs, replacements or cleaning as appropriate) and you will be sent an invoice for the actual cost of this work. The balance between the total deposit amount and the actual cost of the work will be refunded to your card at the time the invoice is issued. Please note that your liability is not restricted to the level of the deposit and in the case of significant damage to the apartment we reserve the right to deduct the actual cost of the repair/replacement from your card, upon production of proof of costs incurred by us. If no deductions are necessary, your credit card slip will be destroyed and no charges will be made. Inventory and Condition of the Apartment On arrival, it is YOUR responsibility to check the apartment against the inventory and to report any differences, damages or faults to the agency within 24 hours. The apartment is deemed to be in good order on arrival and failure to report any faults as above will result in damages or losses being deducted from YOUR deposit. Pre-Booked Resort Services If you have pre-booked ski passes with us, on arrival at the agency to collect your keys you will be given an envelope containing all the necessary vouchers and ski passes for your holiday. If you have booked ski hire or ski schools, the necessary vouchers will be attached to your final details please ensure you print them and bring them with you. In case of any queries regarding these services then please contact us directly as the local agency is only responsible for the apartment and not for any other services provided. - 4

5 Departure On your departure day, you must ensure you have returned the keys to the resort agency by the time stated. If you have not paid for a final cleaning service, then you must leave the apartment in the same way as you found it, removing all linen from the beds. If you HAVE paid for a final cleaning service, then the cleaning service will come in after you but you must still remove all rubbish from the apartment and ensure all dishes have been cleaned and put away as this is not included in the service you have paid for. How to Contact Us During Your Holiday If you have any queries or problems during your stay with your apartment or other aspects of your holiday, then you can contact the local Ski Amis office on or the resort manager as listed below. We will try to resolve the problem with the local agency if possible or if necessary we can send a member of our own local team to assist you. EMERGENCY LOCAL CONTACT NUMBERS Ski Amis Resort Office