WINDS OF CHANGE GLOBAL FLEET & MRO MARKET FORECAST

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WINDS OF CHANGE 2016-2026 GLOBAL FLEET & MRO MARKET FORECAST SEPTEMBER 28, 2016 Chris Doan Vice President AVIATION

Oliver Wyman s Aviation, Aerospace & Defense practice is the largest and most capable consulting team dedicated to the industry OUR EXPERIENCE 232 professionals across Europe and North America Deep aviation knowledge and capabilities allow the practice to deliver data-driven solutions and provide strategic, operational, and organizational advice OUR CLIENTS We have worked with more than ¾ of the industry s Fortune 500 companies, including: All major US airlines Leading airlines, MROs, OEMs, and independent parts manufacturers in the Americas, Europe, and Asia Dominant aerospace and defense firms OUR APPROACH Data-driven: unbiased benchmarking and forecasting tools to establish problems and identify solutions Innovative: ideas that are forwardthinking Actionable: results-oriented recommendations Collaborative: an emphasis on working with our clients, alongside executives, management, and support teams 1

This presentation incorporates the betterinsight 2016-2026 Global Fleet and MRO Market Forecast and the Oliver Wyman MRO Survey 2016 The betterinsight Global Fleet & MRO Market Forecast Commentary, and related market intelligence data is available at planestats.com/betterinsight 2

The future is now 3

Amid weakening economic conditions, the global airline industry is achieving record passenger volumes, record cargo volumes, and record net profits Global Air Transport Passenger Volume by Year Millions of Seats 5,000 4,000 3,000 2,000 1,000 0 Global Air Transport Cargo Volume by Year Millions of Tons 2010 2011 2012 2013 2014 2015F 2016F Available Available Seats Revenue Passengers Revenue Seats Passengers Global Air Transport Industry Financial Performance by Year Billions of US Dollars $800 $700 $600 $500 $400 $300 $200 $100 100 80 60 40 $0 2010 2011 2012 2013 2014 2015F 2016F Revenue Expenses Net Profit Revenue Expenses Net Profit 20 0 2010 2011 2012 2013 2014 2015F 2016F Available Available Freight Tons Freight Tons Freight Tons Freight Tons The North American operators are, by far, delivering the strongest financial performance 4

Record net profits are due in large part to the glut in the oil market. As oil prices are expected to remain low over the short term, many are concluding that operators will delay retirements, and defer new aircraft. Crude Oil and Jet Fuel Spot Prices per Gallon by Year US Dollars $4.0 $3.5 $3.0 $2.5 $2.0 $1.5 $1.0 New gen narrowbody aircraft are more profitable than current gen New gen widebody aircraft are more profitable than current gen $0.5 $0.0 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 Brent Crude Oil WTI Crude Oil Jet Fuel Jet Fuel Brent WTI Cone of Uncertainty To date, operators have not shown signs of significantly altering fleet plans. OEM order backlogs continue to grow, and new aircraft deliveries are at an all time high. 5

While the fleet is growing at a healthy rate, and the industry is reveling in historic net profits, uncertainties surrounding economic growth, interest rates, and oil could disrupt the delicate balance we are enjoying today Global In-Service Fleet Forecast by Year Number of Aircraft 43,000 Brent 34,437 38,000 33,000 24,540 28,000 23,000 18,000 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 Historical Fleet betterinsight Forecast Fleet We forecast the fleet will increase by nearly 9,900 aircraft by 2026, representing an average annual growth rate of 3.4% 9

While the fleet is growing at a healthy rate, and the industry is reveling in historic net profits, uncertainties surrounding economic growth, interest rates, and oil could disrupt the delicate balance we are enjoying today Global In-Service Fleet Forecast by Year Number of Aircraft 43,000 38,000 Fleet CLOUD NINE 33,000 28,000 24,540 GDP TRAFFIC 23,000 18,000 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 Historical Fleet betterinsight Forecast Likely Alternate Scenarios Best/Worse Case Alternate Scenarios FUEL PRICES INTEREST RATES No matter which forecast scenario comes to fruition, the winds of change are blowing through our industry 10

While the fleet is growing at a healthy rate, and the industry is reveling in historic net profits, uncertainties surrounding economic growth, interest rates, and oil could disrupt the delicate balance we are enjoying today Global In-Service Fleet Forecast by Year Number of Aircraft 43,000 38,000 Fleet BLACK SWAN 33,000 28,000 24,540 GDP TRAFFIC 23,000 18,000 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 Historical Fleet betterinsight Forecast Likely Alternate Scenarios Best/Worse Case Alternate Scenarios FUEL PRICES INTEREST RATES No matter which forecast scenario comes to fruition, the winds of change are blowing through our industry 11

While the fleet is growing at a healthy rate, and the industry is reveling in historic net profits, uncertainties surrounding economic growth, interest rates, and oil could disrupt the delicate balance we are enjoying today Global In-Service Fleet Forecast by Year Number of Aircraft 43,000 38,000 Fleet STRENGTHENED ECONOMY 33,000 28,000 24,540 GDP TRAFFIC 23,000 18,000 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 Historical Fleet betterinsight Forecast Likely Alternate Scenarios Best/Worse Case Alternate Scenarios FUEL PRICES INTEREST RATES No matter which forecast scenario comes to fruition, the winds of change are blowing through our industry 12

While the fleet is growing at a healthy rate, and the industry is reveling in historic net profits, uncertainties surrounding economic growth, interest rates, and oil could disrupt the delicate balance we are enjoying today Global In-Service Fleet Forecast by Year Number of Aircraft 43,000 38,000 Fleet WEAKENED ECONOMY 33,000 28,000 24,540 GDP TRAFFIC 23,000 18,000 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 Historical Fleet betterinsight Forecast Likely Alternate Scenarios Best/Worse Case Alternate Scenarios FUEL PRICES INTEREST RATES No matter which forecast scenario comes to fruition, the winds of change are blowing through our industry 13

While the fleet is growing at a healthy rate, and the industry is reveling in historic net profits, uncertainties surrounding economic growth, interest rates, and oil could disrupt the delicate balance we are enjoying today Global In-Service Fleet Forecast by Year Number of Aircraft 43,000 38,000 33,000 28,000 24,540 Fleet CLOUD NINE STRENGTHENED ECONOMY WEAKENED ECONOMY BLACK SWAN 23,000 18,000 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 Historical Fleet Likely Alternate Scenarios betterinsight Forecast Best/Worse Case Alternate Scenarios No matter which forecast scenario comes to fruition, the winds of change are blowing through our industry 14

1 2 3 4 New Technology Regional Shift Fleet Mix Aircraft Retirements 15

1 2 3 4 The increase in new technology will be the prevailing tailwind behind the changes in the global fleet and the airline industry over the next decade 2016-2025 Global New Aircraft Delivery Forecast Next Gen vs Legacy Number of Aircraft 2,500 2016-2026 Global In-Service Fleet Forecast Next Gen vs Legacy Number of Aircraft 35,000 2,000 30,000 25,000 10% 1,500 33% 20,000 54% 1,000 15,000 500 97% 0 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 Legacy Next Gen 10,000 5,000 0 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 Legacy Next Gen Legacy Next Gen Legacy Next Gen By the end of the forecast period, next generation aircraft will account for nearly all new deliveries and comprise over half of the global fleet 16

1 2 3 4 Next generation aircraft are equipped with new technologies enabling unprecedented collection and transmission of data at both the system and part level Global In-Service Fleet Data Generation per Year by Year Billions of Gigabytes 120 100 Fleet 98 80 60 40 20 1 4 0 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 This surge of data, in the hands of a new breed of data scientists and innovative management teams, creates massive potential to change how aircraft are cared for 17

1 2 3 4 Without a clear plan for its collection and application, big data can bring distractions for resource-constrained operators, leading to squandered efforts or abandoned intentions to integrate advanced analytics into MRO Q: Due to aircraft health management we have experienced a noticeable... Increased need for data analysis skills 65% Increased need for internal IT skills 45% Increased need for data storage 27% Increased interaction with third parties to interpret data Increased guidance from third parties to plan and schedule maintenance 22% 10% The pathway to a high-impact, productive big data platform will begin with targeted successes on modest improvement initiatives, such as statistically reliability analysis on high-failure parts 18

1 2 3 4 As the mature North American and Western European markets continue to undergo significant re-fleeting efforts and tightly control capacity, there will be boisterous shift towards Asia 2016 In-Service Fleet by Region North America 7,491 Western Europe 4,942 Middle East 1,234 Eastern Europe 1,209 China 2,460 Latin America 1,762 Africa 1,048 India 408 Asia Pacific 3,986 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 19

1 2 3 4 As the mature North American and Western European markets continue to undergo significant re-fleeting efforts and tightly control capacity, there will be boisterous shift towards Asia 2026 In-Service Fleet by Region North America 8,067 Western Europe 5,820 Middle East 2,313 Eastern Europe 1,453 China 5,771 3,000 2,000 1,000 Latin America 2,614 Africa 1,213 India 706 Asia Pacific 6,477 0 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 20

1 2 3 4 If you are thinking about growth, you should be thinking about Asia 21

1 2 3 4 Seeking to mitigate the financial risk from historically volatile fuel prices and to operate more efficiently, operators around the world are discarding smaller regional jets and turboprops to move up to narrow-body aircraft 2016-2026 Global Fleet Forecast by Aircraft Class Share of Fleet 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 56% 63% 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 0% 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 NB NB WB RJ TPRJ TP 2016-2026 Global Fleet Forecast by Aircraft Usage Share of Fleet 100% 98% 96% 94% 92% 90% 88% 86% 84% 82% 92% 94% 100% 98% 96% 94% 92% 90% 88% 86% 84% 82% 80% 80% 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 Passenger Passenger Cargo The cargo fleet will always play an important role in air service, but it s relative share of the fleet will decrease over the next decade. New generation passenger aircraft offer more cargo space, and competition from ships, trucks, and trains is mounting. 22

1 2 3 4 Nearly half of the current global fleet is forecast to retire by 2026 with the majority of those being of 1990s vintage. In light of this, we asked operators about their retirement planning 2016-2025 Global Aircraft Retirement Forecast by Aircraft Vintage Q: When does your organization start planning for a fleet retirement? Number of Aircraft 1,400 1,200 1 Year 16% 1,000 800 2 Years 5% 600 400 200 3-5 Years 47% 0 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 1970 s 1980 s 1970's 1980's 1990's 2000's 2010's 2000 s 2010 s 1990 s 5+ Years 32% Nearly 80% reported that retirements are planned at least three years in advance, indicating that short-term industry events are not influencing retirement schedules 23

1 2 3 4 Record increases in retirements are expected to have a significant impact on the availability and use of used serviceable material over the next decade 2016-2026 Global Materials Market Forecast USM vs All Other Materials Billions of US Dollars $70 $65 $60 $55 5.9% CAGR 4.3% CAGR $50 $45 $40 $35 $30 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 All Other Materials USM All Other Materials USM Greater utilization of USM material, particularly in 1990 s vintage aircraft, will impact material pricing, and may reduce the cost of an engine shop visit by 10%-20% 24

1 2 3 4 Though growing, the USM market is not without challenges. OEMs are currently the largest customers of USM, and it is expected that their control of the market will continue to grow as they look to regain material pricing power Q: What is your current activity or near team (next 12 months) plan to purchase used serviceable material (USM) for aircraft maintenance in lieu of purchasing new or repairing an existing part? Not a priority Use it occasionally 15% 15% Use it occasionally for cost analysis 34% Aggressively incorporate USM in all activities 37% Q: In five years, who will exert the greatest control over the surplus market? Other MROs 6% 6% Airlines 18% OEMs 80% 25

As MRO is a product of the size, complexion, and utilization of the fleet, the market should continue to grow at a robust pace, weathering all but the most traumatic economic shifts Global MRO Market Forecast by Year Billions of US Dollars $120 $110 Fleet $98.9 $100 $90 $67.7 $80 $70 $60 $50 $40 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 Historical MRO betterinsight Forecast Fleet We forecast total MRO spend to increase by over $31 billion by 2026, which would represent a year-over-year increase of 3.9% 27

As MRO is a product of the size, complexion, and utilization of the fleet, the market should continue to grow at a robust pace, weathering all but the most traumatic economic shifts Global MRO Market Forecast by Year Billions of US Dollars $120 $110 $100 $67.7 $90 $80 $70 $60 $50 Fleet CLOUD NINE STRENGTHENED ECONOMY WEAKENED ECONOMY BLACK SWAN $40 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 Historical MRO Likely Alternate Scenarios betterinsight Forecast Best/Worse Case Alternate Scenarios The uncertainty surrounding global economic conditions, while adversely impacting the size of the global fleet, could benefit the MRO Market 28

The Asia Pacific region will be the key driver of global MRO growth over the next ten years with an average annual growth rate of 7.1% 2016-2026 Asia Pacific MRO Market Forecast by MRO Segment Billions of US Dollars $40 $35 $30 2016-2026 Asia Pacific MRO Market Forecast Next Gen vs Legacy Billions of US Dollars $40 $35 $30 $25 $20 $25 $20 6% 51% $15 $15 $10 $5 22% 18% $10 $5 $0 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 $0 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 Airframe Engine Legacy Next Gen Airframe Engine Component Line Component Line Legacy Next Gen Engine and component MRO spend more than double during the forecast period while airframe maintenance remains relatively stagnant 29

2016 US Dollars ($USB) Many different dynamics are at play in a region comprised of 44 countries and states; differences in individual economies and resource availability will produce uneven growth in the region 2016 Asia Pacific MRO Market Forecast by Operator Country $2.2 $5.3 $2.0 $1.8 $1.6 $1.4 $1.2 $1.0 $0.8 $0.6 $0.4 $0.2 $0.0 Asia/Pacific China India 30

China/Hong Kong/Taiwan Fleet Size: 2,896 MRO Market: $7.4B China will be a key driver of growth in the region for the next decade. This rapid growth, coupled with rises in labor costs will ultimately cause the operators in the region to look south and east to fulfill their maintenance needs. Indonesia/Malaysia/Singapore Fleet Size: 951 MRO Market: $2.6B With a broad range of MRO capabilities, the countries act as the hub of the Asian MRO Market. Continued investments in capabilities and skilled labor will help the countries continue to grow and remain highly competitive with new entrants in the Philippines, Thailand, and Vietnam. Japan Fleet Size: 605 MRO Market: $1.9B Japan suffers from a lack of workforce. The country will continue supplying materials to the industry, but it does not have the trained human resources to take on a significant amount of contracted MRO work. Philippines/Thailand/Vietnam Fleet Size: 520 MRO Market: $1.4B Countries can open a broad market for themselves by targeting MRO work within Asia. Introducing new capacity and developing a skilled labor force to meet future demand in the region. Australia/New Zealand Fleet Size: 673 MRO Market: $1.6B Highly affected by strong currencies, operators and MROs in these countries are finding it difficult to compete with the emerging economies of the region.

Take the controls and make strategic investments now: New technology aircraft are creating unprecedented needs for data analysis The mature markets are stagnating, and the nexus of MRO is shifting to Asia The regional jet and turboprop markets will decline as operators upgauge to narrowbodies Increased retirements will lead to greater availability and use of USM, which will significantly impact MRO costs Price and customer service are the driving levers to compete in a stagnant MRO market 32