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Risk Assessment Generic Assessor George Knight Date March 2017 Review Date March 2018 Reference 040 Location All areas. Description of task Generic risk assessment carrying the site and activities in general. Risk Hazards Identified How it can come about Likelihood Outcome Level Additional controls to be used Likelihood Outcome Risk Level General misuse of equipment Visitors lack understanding or ignore rules. Staff failure to correct misuse. Poor or absent supervision by parents/guardians. 3 3 9 Parents/guardians responsible for the supervision of their own children. Certain attractions are supervised by members of staff to ensure safe use. Information signage displayed extensively to provide guidance. Persons observed misusing equipment are stopped and informed. Children out of control Poor or absent supervision by parents/guardians. Staff failure to correct children misbehaving. 3 3 9 Staff members have radios and whistles to attract attention and summon assistance. Staff are trained in dealing with a variety of situations. Safety announcements made on PA system. Equipment unsuitable for child Child uses equipment unsuitable for their age/weight. 3 3 9 Parents/guardians responsible for the supervision of their own children and for deciding upon the suitability of each item of equipment. Supervisors, where present, monitor use and advise as necessary. Age or weight restrictions are in place where necessary, e.g. jumping pillows, climbing net.

Regular checks by maintenance staff. Annual professional play inspection. Failure of structures or equipment Failure of elements on play equipment. 1 Equipment constructed to meet relevant standards. Supervisors monitor state of equipment and report any issues requiring attention to management. 1 Damaged or broken equipment removed from use. Items of equipment surrounded by safety surfacing (bark, sand, rubber mulch, rubber matting etc.) where necessary. Rubber matting installed in high risks area, e.g. on decking. Major walkways through park are constructed from level concrete. Ground has been built up where appropriate to meet edges of walkways or equipment. Slips, trips and falls Persons tripping where surface elements change/meet. Uneven surfaces. Slippery surfaces. Using stairs. 2 4 8 Handrails installed in certain areas, e.g. steps and bridges. Fencing installed to protect ditches, land boundaries and other hazards. First aid boxes around site and well stocked first aid room. Emergency contact details for management and local hospitals in first aid room. Areas likely to become wet are fitted with suitable anti-slip flooring. Trip hazards removed if identified.

Animals are contained within enclosures appropriate to their size, strength and temperament. Animal escape Livestock escape from pens. 1 Animals who react aggressively or display challenging behaviour are removed from public display areas. Electric fencing installed where appropriate. Multiple gates separate grazing animals from areas accessible to the public. Major play areas are fenced or within buildings, and can be secured if required. Staff carry radios and whistles to attract attention and get assistance if required. 1 Signs displayed prominently informing visitors to wash hands after touching animals. Hand wash stations plentiful and prominently sited. Animals contained within enclosures appropriate to their size, strength and temperament. Livestock checked daily by animal care staff and treated for illnesses if appropriate. Zoonotic diseases Person contracts illness through contact with animals or their bedding. 1 4 4 Animals displaying signs of a potentially zoonotic disease are removed from areas accessible to the public. Animal enclosures regularly mucked out and cleaned. Double fencing erected where necessary to prevent visitors encountering livestock. Extra measures (additional signage and fencing) put into place at times of heightened risk, e.g. during lambing season. Visitors are not permitted to enter animal living areas. 1 4 4

Areas accessible to members of the public are cleared of contamination, e.g. bedding and animal faeces, on a regular basis. Guards installed on gates within indoor animal areas to prevent bedding spilling into walkways. Park is a member of NFAN and follows the organisation s Code of Practice. Electrical equipment grounded and protected by fuse boxes. Portable equipment PAT tested annually. Fixed wiring tests conducted -yearly. Fire extinguishers and blankets provided and serviced annually. Fire Electronic malfunction. Discarded matches or smoking materials. Deliberate malicious action. 1 Fire exits provided and clearly signed. No smoking permitted inside buildings only allowed in designated outside area. Employees trained in fire evacuation procedures. Fire evacuation point signed and located away from buildings. Staff and public vigilance. Gas appliances checked and serviced by Gas Safe registered engineer as required. Fire Alarm system installed in Retreat Café. 1 All members of staff undergo extensive training at start of employment. Untrained staff Members of staff do not follow trained procedures. 1 3 3 Refresher training sessions held at least once annually. Certain items of equipment require staff to have undertaken successfully undertaken additional specialist training. Staff are instructed to seek assistance using radios if required/if unsure. Staff performance monitored by management. 1 3 3

Parents/guardians responsible for the supervision of their children. Bodies of water protected by fencing. Flotation rings present by bodies of water to aid in rescuing person in distress. Warning notices displayed. Drowning Person drowns in body of water. 1 Lifejackets must be worn by visitors using the Boating Lake attraction. Splash Pool is 0.m at its deepest. Boating Lake is 1.2m at its deepest. Water trough in Little Calves area can be quickly drained using plugs in an emergency. 1 Splash Pool water circulated through filtration system and chemically treated. Water in Splash Pool microbiologically tested every month when open. Illness from contact with water-borne bacteria Person exposed to water containing pathogenic material. 1 3 3 Natural bodies of water are protected by fencing to prevent access. Water in Boating Lake is kept from stagnating by movement of boats and refreshed by surface run-off and precipitation. Water from all taps on site is safe to drink. 1 3 3 Illness from contact with pathogens in sand, soil, animal faeces etc. Person comes into contact with soil, sand or other material containing pathogenic material. Person comes into contact with animal faeces. 1 3 3 Staff present regularly check areas and remove any visible contamination, e.g. animal faeces. Livestock contained within pens which members of the public are not permitted to access. Prominent signs advising hand washing after handling animals and before eating.. 1 2 2

Hand washing facilities are plentiful and prominently sited. No animals permitted in park apart from assistance dogs. Cleaning products locked away securely when not in use. Splash Pool water treatment chemicals locked away in designated area. Veterinary medicines kept locked in a designated cupboard. Illness/injury from exposure to chemicals Person comes into contact with harmful chemical. 1 4 4 MSD and COSHH Assessment sheets kept for all chemicals kept and used. Treatment guide for chemical exposure kept in First Aid Room. 1 4 4 Person requires first aid attention Person sustains injury or illness and requires assistance. 4 2 8 Well stocked first aid room; first aid boxes situated around site. 4 2 8

Risk Assessment Matrix Likelihood Injury Outcome Damage Outcome Risk Level Scores Almost certain to happen Death or Permanent Disability Total Destruction 4 Very Likely Hospitalisation 4 Significant Damage 10 2 High Risk 3 Likely Treatment by Local Doctor 3 Maintenance required before use can continue 7 9 ium Risk 2 Unlikely F/A Treatment 2 Repairs completed without disruption 1 Very Unlikely Discomfort 1 Slight Scratches 1 Risk