NOC Chefs de Mission Manual

Transcription

1 NOC Chefs de Mission Manual April 2016

2 Published in April 2016, the Chefs de Mission Manual offers a detailed overview of the services available to National Olympic Committees (NOCs) during the Rio 2016 Olympic Games, as well as Games-time operations. The information provided was correct at the time of publication; however, please note that some details may change between this date and the Games. NOCs are advised to check the Rio Exchange on a regular basis for the most up-to-date information. This document was originally produced in English, but is also available in French, Portuguese and Spanish. In case of doubt, NOCs should refer to the English source text.

3 CONTENTS Introduction Key dates NOC Relations contact details...15 Entry into Brazil Pre-Valid Card holders Individuals not in possession of a Pre-Valid Card Delegation Registration Process Pre-Valid Card production and distribution Sport entries process Online entries Late Athlete Replacement Delegation Registration Meeting First 24 hours after the Delegation Registration Meeting Inspection & Inventory NOC Assistants Arrivals and Departures desk Vehicle and Vehicle Access and Parking Permit collection Flag bearer nomination form Uniform inspection Olympic Village pre-opening access Accreditation validation and Games-time operations Pre-Valid Card validation Accreditation centres Lost, damaged or stolen accreditation cards...28 Arrivals Arrivals and Departures System Baggage tags... 31

4 5 4.3 Entry/exit card Brazilian customs and baggage allowances Firearms, laser pistols and ammunition Arrivals at Tom Jobim International Airport Arrivals services NOC access to baggage claim areas Airport parking Transport Charter and private flights Arrivals at other ports of entry Mishandled baggage (lost, delayed or damaged) Airport transfers...39 Accommodation and services Olympic Village introduction and overview Olympic Village address Key dates Access and zones Pre-opening access and services Welcome Centre Guest passes Administrative passes NOC residential spaces NOC operational spaces Technology services NOC Services Centre NOC Assistants allocation Chefs de Mission meetings Olympic Village resident services Laundry, housekeeping and maintenance... 68

5 5.2.2 Ice Entertainment Recreation Multi-faith centre Olympic Village sport services Sport Information Centre Sport Viewing Room Olympic Video Player Olympic Village food and beverage Dining privileges Meal vouchers Main Dining Hall Alternative dining options Bookable catering services Olympic Village transport Transport desks Parking Athlete Transport Mall Internal Village Transport System Olympic Village medical services Village Plaza Guest pass office Media Centre Protocol services Olympic Village policies and services Emergency services, security and law enforcement Place of mourning Olympic Village newspaper Display of national flags and other materials...82

6 Non-cooking policy Golf carts and bicycles Non-smoking and alcohol policy Returning athlete policy Sustainability Pest control Additional Team Officials accommodation Olympic Village Barra Village 1 and Deodoro Accommodation Village Football accommodation Olympic Village Football co-host city hotels Grooms accommodation Access First-time arrivals Check-in Check-out Departures Other accommodation Olympic Family Hotels International dignitary hotels Cruise ship accommodation Sport Competition venues Competition schedule Sport equipment Sport equipment list Inter-venue sport equipment transfers Games-time training venues

7 Training Venue Passes P accreditation access Team Liaison Officers Weigh-ins and medicals Sport information Info + and myinfo Venue services Food and beverage Internet Medical services Language services Technical filming at competition venues Victory ceremonies Protocol services Weather information Water quality Rate Card Payments Deposits and refunds NOC/NPC rebate Spectrum Customs and freight Freight forwarding policies and procedures Rio 2016 Freight Support Plan Deliveries to the Olympic Village and competition venues Transport Olympic Route Network Transport for Athletes system

8 Vehicles NOC dedicated vehicles Rate Card and other vehicles Vehicle policy Vehicle Access and Parking Permits NOC dedicated vehicle VAPPs Rate Card VAPPs Drivers Rio 2016 dedicated drivers NOC driver accreditation NOC self-drive T3 services Spectating athletes Public transport Ticketing Games-time ticket sales and purchases Follow My Team and team sport finals tickets Athlete Family and Friends tickets Different Discipline Athlete tickets Complimentary ceremonies tickets Prime Events Medical services Official hospitals Medical transport NOC medical staff Importation of medicines and medical equipment IOC team doctors meeting IOC medical code and associated policies

9 Health precautions for travelling to Brazil Public health services Doping control Anti-doping rules Athlete rights and responsibilities when undergoing doping control Sample analysis and results management Therapeutic Use Exemptions Athlete whereabouts Games-time operations Security Security at venues Restricted and prohibited items at venues Security and transport integration Emergency assistance outside Rio 2016 venues Ceremonies Team Welcome Ceremonies Opening Ceremony Closing Ceremony Services for NOC Presidents and Secretaries General Accommodation Accreditation Arrivals Olympic Family Assistants T1/T2 transport services Football co-host city transport services Mobile telephones th IOC Session...200

10 Opening and Closing Ceremonies Departures International Dignitary Programme Accommodation Accreditation Arrivals Visit Officers and Dignitary Assistants Transport Security Opening and Closing Ceremonies Protocol services at the Olympic Village Departures Press Operations Press accreditation Press accommodation Media transport Main Press Centre Venue press operations NOC Press Attachés Olympic News Service Brand Brand use Rule Pin badges Branding on NOC vehicles NOC sponsors Brand protection...225

11 Finance Support grants Tax CNPJ Bank accounts Insurance Departures Final 48 hours prior to departure Departure Inspection & Inventory NOC Services Centre Remote Check-In at the Olympic Village Bump-out period Departures services Pre-departure services Entry/exit card Airport transfers Post-Games communication Reference documents Daily competition schedule T3 destination list Olympic Village map Rio de Janeiro overview map Sport factsheets and venue maps Quick links General information Glossary

12 INTRODUCTION

13 Introduction 1 INTRODUCTION Dear Chef de Mission, In less than three months from now, we will be welcoming you and your delegations to Rio de Janeiro for the XXXI edition of the Olympic Games. In order to assist you in your final planning and preparation, we are pleased to present to you the Chefs de Mission Manual, which contains detailed information about all areas impacting NOCs and athletes, including Games-time services and facilities. We strongly recommend you review the manual thoroughly and distribute it throughout your committee, to ensure that you are fully prepared for the Games. The NOC Relations team will be happy to assist you in the coming months and will be based at the NOC Services Centre in the Olympic Village from 18 July until 24 August We look forward to welcoming you to the Cidade Maravilhosa and wish you the best of luck in your preparation for the Games! Olympic Greetings, Carlos Arthur Nuzman President 13

14 NOC CHEFS DE MISSION MANUAL 1.1 KEY DATES DATE TOPIC ACTIVITY 29 April 2016 Accreditation NOC accreditation deadline 4-20 May 2016 Pre-DRMs Pre-Delegation Registration Meetings 27 May 2016 Medical services Deadline for registration of Chief Medical Officers (CMOs) and team doctors 30 May 2016 Rate Card Late order period ends 1 June 2016 Sport Entries Sport Entries system goes live 30 June 2016 Finance First support grant payment June 2016 Accreditation Pre-Valid Cards sent to NOCs 5 July 2016 Accreditation Pre-Valid Card can be used as a visa waiver to enter Brazil 18 July 2016 Olympic Village Olympic Village pre-opening 18 July 2016 DRMs Delegation Registration Meetings (DRMs) begin 18 July 2016 Sport Entries Deadline for NOCs to submit entries online by 11.59pm Rio de Janeiro time (GMT-3) 21 July 2016 Olympic Village First Chefs de Mission meeting 24 July 2016 Olympic Village Olympic Village opening 24 July 2016 Sport Training venues open* 1 August 2016 Press Operations Press Attaché Briefing 1-3 August 2016 IOC 129th IOC Session at Cidade das Artes (Opening) and Windsor Oceânico Convention Centre 2 and 4 August 2016 Press Operations IOC Olympic Village media tours 4 August 2016 Medical services IOC opening team doctors meeting 5 August 2016 Ceremonies Opening Ceremony of the Olympic Games 21 August 2016 Arrivals and departures Remote Check-In begins 21 August 2016 Ceremonies Closing Ceremony of the Olympic Games 24 August 2016 Olympic Village Olympic Village closes August 2016 Olympic/Paralympic Village Transition period 28 October 2016 Accreditation Last date PVC can be used as a visa waiver 30 November 2016 Finance Final support grant payment and NOC account reconciliation *Training venues for some sports may open after this date. Refer to the Rio Exchange or the Team Leaders' Guides for exact dates per sport. 14

15 Introduction 1.2 NOC RELATIONS CONTACT DETAILS Each NOC has been allocated a dedicated point of contact; however, any member of your continental team will be happy to assist you at Games time, if necessary. Africa Matthieu Valot, NOC Continental Manager matthieu.valot@rio2016.com Telephone: (+55) (21) Chloé Levaton, NOC Regional Coordinator chloe.levaton@rio2016.com Telephone: (+55) (21) Ève Bélanger, NOC Regional Coordinator eve.belanger@rio2016.com Telephone: (+55) (21) Julia Aranha, NOC Regional Coordinator julia.aranha@rio2016.com Telephone: (+55) (21) Americas 15

16 NOC CHEFS DE MISSION MANUAL Bruno Wanderley, NOC Continental Manager Telephone: (+55) (21) Felipe Stanford, NOC Regional Coordinator felipe.stanford@rio2016.com Telephone: (+55) (21) Luana Henriques, NOC Regional Coordinator luana.henriques@rio2016.com Telephone: (+55) (21) Nicolas Robinson, NOC Regional Coordinator nicolas.robinson@rio2016.com Telephone: (+55) (21) Asia and Oceania Sarah Paterson, NOC Continental Manager sarah.paterson@rio2016.com Telephone: (+55) (21) Ana Addobbati, NOC Regional Coordinator ana.addobbati@rio2016.com Telephone: (+55) (21) Anya Volgina, NOC Regional Coordinator anya.volgina@rio2016.com Telephone: (+55) (21) Gabriel Andrade, NOC Regional Coordinator gabriel.andrade@rio2016.com Telephone: (+55) (21) Virginia Figueiredo, NOC Regional Coordinator virginia.figueiredo@rio2016.com Telephone: (+55) (21)

17 Introduction Europe Vassia Mazanitou, NOC Continental Manager Telephone: (+55) (21) Antonella Cerasino, NOC Regional Coordinator antonella.cerasino@rio2016.com Telephone: (+55) (21) Dasha Mishchenko, NOC Regional Coordinator dasha.mishchenko@rio2016.com Telephone: (+55) (21) Jeferson Manhães, NOC Regional Coordinator jeferson.manhaes@rio2016.com Telephone: (+55) (21) Liliam Medeiros, NOC Regional Coordinator liliam.medeiros@rio2016.com Telephone: (+55) (21)

18 SECTION 2 Entry into Brazil

19 Entry into Brazil 2 ENTRY INTO BRAZIL 2.1 PRE-VALID CARD HOLDERS Pre-Valid Card (PVC) or Olympic Identity and Accreditation Card (OIAC) holders may enter Brazil (all ports of entry) multiple times from 5 July to 28 October 2016, upon presentation of their card and the same valid travel document that was used in the application for accreditation, without requiring a separate entry visa. The following NOC accreditation categories are eligible for a visa waiver: Aa; Ac; Ao; NOC (including NOC drivers); NOC**; P and X, provided that the accreditation applications were submitted by the deadline of 29 April Olympic Village guest pass, Olympic Village administrative pass and Training Venue Pass (TVP) applicants will not receive a PVC and are not eligible for a visa waiver. They will need to obtain their own visa, if required, to enter Brazil. Individuals using their PVC or OIAC as a visa waiver to enter Brazil must ensure their identity document is valid until at least 31 December The PVC does not function as a visa waiver for any country other than Brazil. NOC delegates must check the visa requirements of any transit countries and obtain the necessary visa. NOCs are fully responsible for any transit visas. Rio 2016 will work with airlines and local immigration to help facilitate where possible. NOCs should work with airlines and immigration services in their territories to ensure that they are aware that the PVC can be used as a visa waiver. In cases where an airline does not recognise the PVC as a valid entry document for Brazil, delegates should refer to the instructions found on the back of the PVC wallet. If assistance is still required, delegates should contact their NOC, who should in turn contact their NOC Relations representative to assist, where possible, in finding a solution. 2.2 INDIVIDUALS NOT IN POSSESSION OF A PRE-VALID CARD Delegates whose information was submitted after 29 April 2016, or did not receive a PVC, will need to make their own visa arrangements to enter Brazil at their Brazilian embassy or consulate, if necessary. The same applies to unaccredited individuals. NOCs must ensure that the PVCs are distributed to all delegates prior to departure for Brazil. Delegates arriving in Brazil without their PVC or validated OIAC, or an appropriate visa, may be refused entry by the Brazilian Federal Police. Only those in possession of a PVC upon arrival will be entitled to Rio 2016 provided services, including preferential lanes through passport control and customs, as well as transport services to the Olympic Village, Windsor Oceânico and grooms accommodation. Detailed information regarding visas for eligible individuals can be found in the Rio 2016 Visa and Work Permit Guide on the Rio Exchange. All visas should be requested as early as possible and no later than four weeks before the intended date of travel. NOCs should contact their nearest Brazilian consulate or embassy regarding visa processing times, as these may vary. 19

20 SECTION 3 Delegation registration process

21 Delegation Registration Process 3 DELEGATION REGISTRATION PROCESS 3.1 PRE-VALID CARD PRODUCTION AND DISTRIBUTION Following data verification and the Pre-Delegation Registration Meetings (Pre-DRMs) in May 2016, Rio 2016 will produce Pre-Valid Cards (PVCs) for all NOC delegates whose attendance at the Games has been confirmed during their Pre-DRM. Production and distribution of the PVCs will start as soon as the Pre-DRMs have been completed. Rio 2016 will send a single package of PVCs to one location only, usually the NOC s head office. No additional mail-outs will be done for late applications or replacements for PVCs found to be incorrect upon receipt. NOCs are responsible for the distribution of the PVCs to their delegation members before they travel to Brazil for the Games. The PVC is an important document, and as such, NOCs must take great care to ensure that each participant receives their PVC safely and that it is intact and undamaged upon arrival. The PVC can be used as a visa waiver from 5 July until 28 October 2016 (see section 2.1). NOC cooperation with this distribution is essential to facilitate the arrival process and to avoid delays due to the reissuing of accreditation cards after arrival in Rio. Any PVCs received by NOCs and not used for Games participation must be returned to Rio 2016 at the Delegation Registration Meetings (DRMs). These PVCs cannot be used as a visa waiver for entry into Brazil. Any changes to passport or identity document details after data submission must be communicated to Rio 2016 Accreditation immediately, as a new security risk assessment will be required. In these cases, a new PVC will not be produced; the individual will be able to travel to Brazil with the existing PVC and their identity document. Failure to provide updated information regarding inaccuracies in personal data identified after distribution of the PVCs will result in delays during accreditation validation and possible immigration issues. See section 2.2 for information about arrivals without PVCs. 3.2 SPORT ENTRIES PROCESS The role of the Sport Entries team is to provide a smooth and streamlined registration process for athletes selected and qualified to participate in the Rio 2016 Olympic Games, ensuring that the eligibility criteria contained within the qualification systems per sport, as set by the International Federations (IFs) and the International Olympic Committee (IOC), are strictly followed. As per the Olympic Charter, entries into the Olympic Games are the responsibility of the NOCs upon the recommendations provided by their respective National Federations (NFs). 21

22 NOC CHEFS DE MISSION MANUAL SPORT ENTRIES REGISTRATION PACKAGE In January 2016, the Sport Entries and Qualification team published the Sport Entries registration package on the Rio Exchange and on the IOC Extranet, NOCnet. It included the Sport Entries Manual, confirmation of authority form, user account application form and the latest version of the IOC s Late Athlete Replacement (LAR) policy, complemented by the LAR appendix ONLINE ENTRIES The submission of entries by NOCs for the Games will only be accepted via the online Sport Entries system (SEQ), which is available in English and French. NOCs will be able to access the Sport Entries system from 1 June until 18 July 2016 to enter their athletes into events for which they are eligible and are duly qualified. Only athletes which have been registered by NOCs in the eaccreditation system (ECR) will be able to be entered in the Sport Entries system. Following the opening of the Sport Entries system, a 24-hour hotline will be available to NOCs to assist with any questions or issues up until the sport entries deadline. NOCs can use the hotline to contact the Sport Entries team in English and Portuguese: (+55) (21) FINAL ENTRIES SUBMISSION Once NOCs have entered all data in the Sport Entries system, final confirmation must be provided prior to final submission. It is each NOC s responsibility to review its entries prior to the final entries submission, leaving sufficient time to review all data for errors or omissions prior to submission. Once an NOC has submitted their final entries, the Sport Entries system will change to read-only. NOCs will still be able to view their entries and print/export reports, but will no longer be able to edit the entries. SPORT ENTRIES DEADLINE The qualification period for the Rio 2016 Olympic Games will finish on 11 July All entries must be completed before 11.59pm Rio de Janeiro time (GMT-3) on 18 July After this date, no further entries will be accepted. NOCs which have their DRM on 18 or 19 July 2016 must submit their entries at least 48 hours prior to the start of the DRM, to allow sufficient time for the Sport Entries team to conduct the necessary checks on the entries provided with the relevant IFs LATE ATHLETE REPLACEMENT From 19 July 2016 at 12.00am (midnight) Rio de Janeiro time until 21 August 2016, Rio 2016 may authorise a permanent replacement of an athlete by another athlete in the same sport, discipline and event. Each decision will be made after consultation with the relevant IF and its respective medical expert and, where necessary, the IOC. Such replacement will only occur where there are urgent medical conditions preventing the participation of an athlete, or otherwise, on a case-by-case basis under exceptional circumstances. For further information including sport-by-sport LAR policies, see the IOC Late Athlete Replacement Policy and LAR appendix available on the Rio Exchange. 22

23 Delegation Registration Process ELECTRONIC LATE ATHLETE REPLACEMENT For the first time at an Olympic Games, Rio 2016 is offering an Electronic Late Athlete Replacement (e-lar) tool, which will allow NOCs to complete and process the LAR electronically after the sport entries deadline. This tool ensures a smooth operation and provides fast and secure communication between all parties involved. In April 2016, the LAR User Manual was made available on the Rio Exchange and NOCnet. The user manual explains the system and the application management process. 3.3 DELEGATION REGISTRATION MEETING Delegation Registration Meetings (DRMs) are mandatory for all NOCs. Each Chef de Mission must complete their NOC s DRM before any member of their delegation can validate their accreditation and access the Olympic Village, or any other venue. Authorised designees conducting the DRM on behalf of the Chef de Mission should present a letter signed by the Chef de Mission, NOC President or NOC Secretary General at the meeting, explicitly delegating such authority. DRMs will take place between 18 July and 4 August 2016 in the Welcome Centre at the Olympic Village. NOCs are entitled to a maximum of four delegates at the DRM. NOCs wishing to request additional delegates should inform their NOC Relations representative. NOCs are strongly encouraged to complete their DRM at least two days in advance of their delegation s arrival. Failure to do so may delay their delegation s entry into the Olympic Village. At the DRM, the Chef de Mission or authorised designee will sign forms and finalise issues with Rio 2016 on behalf of their delegation. The DRM is the point at which all decisions are final and no changes, including new accreditation applications or amendments to an individual s privileges, will be permitted following its conclusion. It is therefore of vital importance that the Chef de Mission or authorised designee arrive fully prepared with all necessary information to make key decisions. The DRM will not be deemed complete until these issues have been resolved. Should a disagreement occur between an NOC and Rio 2016, IOC staff will be present to provide mediation. The DRM will start with the sport entries component, during which the number of athletes participating in the Games will be confirmed and finalised. Following calculation of the delegation size based on Rule 38, the Rio 2016 Accreditation team will request any outstanding IOC Conditions of Participation forms and confirm the following: Venue access entitlements - 1/3/ALL access (only venues for disciplines/sports in which the NOC has athlete entries confirmed can be assigned) Ao additional officials P category accreditations (alternate athletes, training partners, personal coaches and reserve grooms) 23

24 NOC CHEFS DE MISSION MANUAL Ao transferable accreditations NOC transferable guest accreditations NOC dignitary accreditations Cancellation of accreditations where quotas have been exceeded Allocation of Upgrade cards Allocation of knife and fork dining privileges RULE 38 OF THE OLYMPIC CHARTER Rule 38 of the Olympic Charter determines the number of team officials to which an NOC is entitled. The Rule 38 calculation for the Rio 2016 Olympic Games is outlined below. Delegation leadership One Chef de Mission One Deputy Chef de Mission for NOCs with over 51 athletes A second Deputy Chef de Mission for NOCs with over 174 athletes A third Deputy Chef de Mission for NOCs with over 249 athletes Primary Team Officials Team officials according to the Rule 38 calculation table, plus: One team official for each sport or discipline in which male competitors have been duly entered One team official for each sport or discipline in which female competitors have been duly entered Ao caddy, if applicable Ao veterinarian, if applicable There is no limit to the number of Press Attachés, medical, veterinarian and/or security personnel in the team delegation, as long as the total number of officials (Ao) remains within the Rule 38 calculation. NOCs are entitled to accreditation for additional team officials in the Ao category until the total number of team officials equals 55 per cent of the number of athletes in their delegation. Ao transferable accreditations NOCs may transfer accreditations in the Ao category. Fifty per cent of the total number of Ao accreditations are transferable twice. The number of Ao transferable accreditations will be finalised at the DRM. During the DRM, NOCs must indicate the sequence in which the Ao transferable accreditations will be used, as well as specifying which individual will be accredited upon initial arrival and when their accreditation should be cancelled. 24

25 Delegation Registration Process Transferable guests Each NOC will receive a quota of one transferable guest accreditation for every 20 athletes (rounded up) in its delegation. The quota determines the maximum number of activated guest accreditation cards in the system at one time. The accreditation is transferable twice. Once the quota has been finalised at the DRM, NOCs must define which individuals will use these accreditations. NOCs must also specify which individual will be accredited upon initial arrival and when this accreditation should be cancelled. Upgrade cards One Upgrade card (category U ) for every 50 participating athletes (rounded up) will be issued to NOCs. The card, which is valid throughout the Games period, enables NOCs to grant broader access privileges to Olympic Family lounges and Olympic Family stands at competition venues. The Upgrade card does not provide access to Prime Events (see section 10.6). Note that Red or Blue zone privileges on a delegate s Olympic Identity and Accreditation Card (OIAC) may not be extended to other venues through an Upgrade card. NOCs are responsible for distributing the cards to their delegation members at their discretion. Lost Upgrade cards will not be reissued. Olympic Village entitlements After calculation of the NOC s delegation size according to Rule 38, NOC Relations staff will confirm the number of beds allocated to athletes and team officials in the Olympic Village. Olympic Village staff will then provide information on the delegation s allotment of housing, storage, meeting, office and medical space and a complete inventory of Rio 2016 provided furniture and equipment for the Olympic Village in these spaces. NOC Relations will also address other matters during the DRM, including: Resolution of any outstanding financial issues Issuing the latest arrivals and departures report from the Arrivals and Departures System (ADS) Allocation of NOC dedicated vehicles, drivers and NOC Assistants Confirmation of the Team Welcome Ceremony (TWC) schedule Chef de Mission designees/proxy card holders Confirmation of NOC participation in the Athlete Family and Friends (AFF) ticketing programme Distribution of materials, including Upgrade cards, NOC mobile telephones and Coca-Cola fobs 3.4 FIRST 24 HOURS AFTER THE DELEGATION REGISTRATION MEETING Within 24 hours of completing the DRM, the Chef de Mission or designee should plan to complete the following steps, as applicable. 25

26 NOC CHEFS DE MISSION MANUAL INSPECTION & INVENTORY Following completion of the DRM and prior to the occupation of NOC spaces, a complete inventory of furniture and technology equipment assigned to each delegation by Rio 2016, including the cost of repairs/replacements, will be provided to the Chef de Mission, Deputy Chef de Mission or finance proxy. During the Inspection & Inventory (I&I), NOCs that have requested items via Rate Card will also be asked to complete the check-in for these items with a member of the Rate Card team. This I&I report must be carried out by the Chef de Mission or finance proxy and a Rio 2016 staff member. After the inspection of office and medical spaces, as well as technology and Rate Card items, NOCs may choose to complete the remainder of their I&I in their accommodation spaces on their own. This is called a fast-track I&I. The Chef de Mission or finance proxy must sign a release for the keys, and will have 24 hours to complete the I&I and inform Rio 2016 of any defects observed. Portable Rate Card items purchased by NOCs will be brought to the I&I by a Rate Card representative. The check-in I&I report will form the basis of a similar process prior to departure from the Olympic Village. Any damage, intentional or accidental, to Rio 2016 property and free-issue or Rate Card items (except normal wear and tear), will be charged to the NOC and must be paid prior to departure. Interior and exterior walls may not be penetrated in any way by objects such as nails, screws or drills. Adhesives to hang posters, schedules, banners, flags, pictures or other items may be used, as long as they do not leave marks or stains. A schedule of damages for the Olympic Village was communicated previously to NOCs, and is available on the Rio Exchange. The damages schedule lists the total cost to replace fixtures and fittings in the Olympic Village, which incorporates the unit cost of the item, the time taken to replace a damaged unit (in hours) and the associated labour rate for the trade required to carry out the repairs. A cost per square metre for damage to walls and re-painting is also included. The damages schedule was calculated by Rio 2016 in partnership with the Olympic Village developer and maintenance contractor. The schedule covers only the costs incurred by Rio 2016 and/or the service provider to rectify any damage to spaces NOC ASSISTANTS NOC Assistants are available from the DRM until the NOC s departure from Rio at the end of the Games. See section for more information ARRIVALS AND DEPARTURES DESK NOCs must ensure that all delegation arrival plans are up to date. Any changes from the report provided to the Chef de Mission during the DRM must be communicated to the Arrivals and Departures desk in the NOC Services Centre or inputted directly in the ADS VEHICLE AND VEHICLE ACCESS AND PARKING PERMIT COLLECTION NOC dedicated vehicles and Vehicle Access and Parking Permits (VAPPs) must be collected 26

27 Delegation Registration Process from the NOC Transport office at the Olympic Village P3 car park. NOCs should schedule the time they will pick up their dedicated vehicles and VAPPs at the Transport desk in the NOC Services Centre. The appointment must be made in advance, to ensure that the Rio 2016 dedicated drivers can meet NOC representatives during the pick-up process. NOCs must collect their Rate Card vehicles from the Rate Card fleet depot at Riocentro. The Rate Card outsourced company will contact NOCs in due course to arrange pick-up dates and times. Rate Card VAPPs must be collected from the Rate Card desk in the NOC Services Centre (see section ). NOC DRIVERS Upon collection of their NOC dedicated vehicles, NOCs will receive a list with the names of their Rio 2016 dedicated drivers, including their substitute driver, and their assigned working days (see section 9.5.1) FLAG BEARER NOMINATION FORM Each NOC may name one accredited athlete from its delegation to serve as the delegation s flag bearer for the Opening Ceremony. The flag bearer will carry the nation s flag into the Maracanã Stadium during the ceremony. The flag bearer nomination form will be distributed during the DRMs and must be completed and returned to the IOC NOC Relations office in the NOC Services Centre at the Olympic Village no later than 6.00pm on 4 August UNIFORM INSPECTION In order to ensure all NOC ceremony uniforms are compliant with Rule 50, NOCs are kindly asked to take their ceremony uniforms to the IOC office for review prior to the Opening Ceremony. 3.5 OLYMPIC VILLAGE PRE-OPENING ACCESS During the Olympic Village pre-opening period, from 18 until 23 July 2016, NOCs will be able to validate the accreditation of up to 10 team officials (Ac, Ao, NOC President or Secretary General) to assist in the set-up of their dedicated spaces ahead of their delegations arrival. In addition to this, NOCs will have access to 10 Olympic Village guest passes for use on a daily basis. Requests for pre-opening guest passes should be made via the Guest Pass system (see section 5.1.6). Collection and entry will be via the Olympic Village guest pass office between 9.00am and 9.00pm. Olympic Village administrative passes cannot be used during the preopening period (see section 5.1.7). No athletes can enter the Olympic Village before the official opening on 24 July 2016 at 8.00am. 3.6 ACCREDITATION VALIDATION AND GAMES-TIME OPERATIONS PRE-VALID CARD VALIDATION After the DRM and from the official opening of the Olympic Village on 24 July 2016, eligible delegation members will be able to validate their accreditation. Once the PVC has been validated, it becomes an Olympic Identity and Accreditation Card (OIAC). Access to the 27

28 NOC CHEFS DE MISSION MANUAL Olympic Village is limited to individuals with the codes OLV and R on their accreditation. Access to other competition and non-competition venues is determined by the access granted by the individual s validated accreditation. NOCs should inform delegation members that they must present the passport or identity document submitted by the NOC on the application for accreditation, to complete the validation process at an accreditation facility ACCREDITATION CENTRES The Olympic Village Welcome Centre will serve as the primary accreditation centre for athletes and team officials (see section 5.1.5). Venue Accreditation Offices (VAOs) will be located at strategic locations within official competition and non-competition venues. The table below shows the accreditation facilities available and the services that will be provided at each. FACILITY POPULATION VALIDATION CARD PRODUCTION PHOTO CAPTURE HELP OFFICE Tom Jobim International Airport (GIG) Olympic Village (Welcome Centre) Olympic Family Accreditation Centre - Novotel Barra (near Windsor Marapendi) Venue Accreditation Offices (VAOs) Media Accreditation Centre Uniform and Accreditation Centre - UAC Football venue accreditation centres All ü X X X NOCs ü ü ü ü IOC, NOCs and IFs ü ü ü ü All ü X X X Press and broadcast ü ü ü ü All ü ü ü ü All ü ü ü ü Information regarding accreditation validation at the football co-host cities and grooms accommodation can be found in sections and respectively LOST, DAMAGED OR STOLEN ACCREDITATION CARDS PRE-VALID CARDS If a PVC is stolen, lost or damaged (for example, torn or water-damaged) before the PVC holder s arrival in Brazil, it will not be reissued. 28

29 Delegation Registration Process The individual must make their own immigration arrangements to enter Brazil, if necessary. Upon arrival in Brazil, they must go to one of the primary accreditation centres listed in section for their OIAC to be issued. OLYMPIC IDENTITY AND ACCREDITATION CARDS If an Olympic Identity and Accreditation Card (OIAC) is stolen, lost or damaged, it can be reissued at any accreditation facility. The individual concerned must make a written, signed declaration A lost or stolen OIAC will be cancelled in the accreditation system and will not be reactivated, even if found at a later date A lost, stolen or damaged OIAC will be reissued as soon as possible, after notification has been submitted and the individual has presented the same valid form of identification used in their application for accreditation Reissuance can take place at any of the primary accreditation centres listed in section

30 SECTION 4 Arrivals

31 Arrivals 4 ARRIVALS The city of Rio de Janeiro is served by two airports: Tom Jobim International Airport (GIG) and Santos Dumont Domestic Airport (SDU). GIG has two terminals and both operate international and domestic flights. NOCs are required to provide complete and accurate information on all arrivals and departures for their delegations, to ensure the best possible arrival and departure experience. 4.1 ARRIVALS AND DEPARTURES SYSTEM The Arrivals and Departures System (ADS) is a web-based system, used to collect all arrivals and departures data, special equipment information (including firearms and oversized items) and other requirements. The ADS is available in English, French, Portuguese and Spanish. Information from the eaccreditation system has been imported into the ADS to avoid NOCs having to enter personal data for accredited delegation members twice. NOCs must submit their data as early as possible and no later than 30 June Data can be entered online in the ADS or using an Excel template which can be downloaded from the system and uploaded back onto the ADS once it has been completed. Should travel plans change from 1 July 2016 onwards, NOCs must still update the ADS in order to receive the appropriate services. From 18 July 2016, changes can also be made at the Arrivals and Departures desk in the NOC Services Centre at the Olympic Village. See section for information about opening hours. A call centre is available in English and Portuguese, should NOCs have difficulty in using the ADS. NOCs can contact the ADS team on (+55) (21) and/or aad@rio2016.com. The call centre is available from 8.00am to 9.00pm until 4 July 2016 and 24 hours a day from 5 July until 24 August BAGGAGE TAGS Rio 2016 will provide NOCs with baggage tags for Olympic Village residents, which should be attached to each item of baggage prior to arrival in Brazil. The owner s name should be stated in the space provided on the tag. The use of baggage tags is essential to ensure efficient delivery to the appropriate condominium at the Olympic Village. NOCs will be informed about the baggage tag distribution process during the Pre-Delegation Registration Meetings (Pre-DRMs). 4.3 ENTRY/EXIT CARD The entry/exit card received during the flight must be completed by all non-brazilian nationals and provided at passport control upon arrival. The card can also be downloaded from the Brazilian Federal Police website for those who wish to complete it prior to travel. All passengers must present the document again when leaving the country to avoid delays at immigration or potential fines. 31

32 NOC CHEFS DE MISSION MANUAL 4.4 BRAZILIAN CUSTOMS AND BAGGAGE ALLOWANCES After baggage claim, delegates must pass through one of the following two customs channels: ENTRY CHANNEL Green Red USE THIS CHANNEL IF YOU Have nothing to declare Have no prohibited or restricted goods Have goods to declare Have prohibited or restricted goods Have other items for which the overall value exceeds (or is equivalent to in a foreign currency): USD500 for goods that will remain in Brazil USD3,000 for goods that will not remain in Brazil (non-brazilian residents only) Are not sure about what to declare Delegates with nothing to declare can proceed directly through the green channel with their own bags. Customs officials are entitled to stop travellers to check their baggage. The type of goods that do not need to be declared are: Objects for personal use, such as clothes or hygiene products in a quantity appropriate for the duration and purpose of the stay Uniforms and clothing items for training and competing Sport equipment, except firearms and ammunition (see section 4.5) Prescription medication (see below) Commemorative items not for commercial purposes, such as flags, medals, trophies, plates, badges or pins related to the Games Other items (including gifts) which will stay in Brazil, of which the overall value does not exceed the quota for tax exemption, which is currently the amount of: USD500 (air/ocean) USD300 (road/river) Individuals with goods to declare must have obtained an e-dbv (electronic baggage declaration) available in English, Portuguese or Spanish, prior to travel. Upon arrival, they should pass through the red channel, where the declaration should be presented to customs officials. The type of goods that must be declared (using the e-dbv) are: Cash and travellers cheques with a value of over BRL10,000, or the equivalent amount in a foreign currency Items that will remain temporarily in Brazil with a total value above USD3,000 (only applicable to individuals residing outside Brazil) Goods which are intended for commercial use Animal and plant products which may not enter Brazil without previous authorisation and/or a sanitary certification. See the full list provided by Vigiagro on the Rio Exchange 32

33 Arrivals The following items which exceed the stated tax-free limits below: Alcohol - 12 litres per type Cigarettes - 10 packs of 20 units each Cigars or cigarillos - 25 units Tobacco - 250g All the above items must respect the monetary limits for tax exemption (see above). GUIDE AND ASSISTANCE DOGS Guide and assistance dogs in Brazil must meet all rules and regulations set by the Brazilian Ministry of Agriculture, Livestock and Food Supply (MAPA). For the Games, the dogs will be exempt from all importation requirements by customs authorities. However, this does not mean full exemption from all necessary sanitary demands for the animal s entrance into Brazil. The passenger must still bring the animal s veterinary certificate and be present for the mandatory Vigiagro system inspection upon international arrival at the airport, port or border. Further details are available in the Guide and Assistance Dog Guidelines on the Rio Exchange. MEDICINES AND MEDICAL EQUIPMENT Brazilian authorities do not impose restrictions on the importation of medicines for personal use (as part of accompanied baggage) and therefore it is not necessary to declare these items at customs. Rio 2016 recommends that passengers carrying medication arrive with a valid prescription issued by a physician in English, French, Portuguese or Spanish. For medicines and medical equipment brought in as accompanied baggage by one individual, but for use by other members of the delegation, an e-dbv form must be completed online and submitted within 30 days prior to arrival in Brazil. Upon arrival at the airport, the same individual should pass through the red channel and present the items to the authorities, together with a copy of the e-dbv form. NOCs were required to submit their lists of medicines and medical equipment for review by the Medical Services team by 28 February The purpose of the review was to assist NOCs by identifying any medicines or medical equipment that would be subject to customs restrictions or be potentially illegal in Brazil. For further details, refer to section 5.8 of the Customs and Freight Manual on the Rio Exchange. Information regarding the importation of medicines and medical equipment for horses can be found in the Equestrian Freight appendix of the Customs and Freight Manual on the Rio Exchange. 4.5 FIREARMS, LASER PISTOLS AND AMMUNITION All shooting and modern pentathlon athletes coming to Brazil must apply for a DUA permit (Documento Único de Autorizações) through the ADS to be allowed to travel within Brazil with their firearms and ammunition. 33

34 NOC CHEFS DE MISSION MANUAL DUA permits are required for the following Olympic firearm types: FIREARM TYPE CALIBER Rifle.22 and.177 Pistol.22 and.177 Shotgun Laser pistol 12 gauge n/a The DUA permit, issued upon arrival in Brazil, must be in the name of the individual carrying the firearm or ammunition. It must also be retained and presented upon departure from the country. Rio 2016 strongly recommends that athletes and team officials travelling to Brazil with firearms, laser pistols and ammunition travel directly to GIG; the official port of entry for the Games. Information regarding non-competition firearms and ammunition can be found in section HOW TO APPLY FOR A DUA PERMIT Pre-Games Training Camps Athletes arriving in Brazil with firearms and ammunition prior to 24 July 2016 for pre-games training must liaise directly with their Pre-Games Training Camp (PGTC), to obtain a DUA permit valid until 31 August An e-dbv must also be completed and NOCs must input the athlete s arrival details on the ADS, specifying the name of the athlete, as well as the address and duration of the PGTC in the comments section. Athletes arriving for pre-games training after 24 July 2016 must input the information in the ADS and fill out an e-dbv. NOCs must also send a letter from the PGTC to their NOC Relations representative confirming the athlete s participation in the camp. Games time Rio 2016 will apply for DUA permits for shooting and modern pentathlon athletes arriving in Brazil from 24 July 2016 onwards to compete at the Games, as long as NOCs have completed the relevant information in the ADS. The DUA permit will be issued free of charge upon arrival in Brazil and will cover the athlete from 24 July to 31 August Firearms, laser pistols and ammunition must leave the country along with the athlete prior to the expiry date of the DUA permit. ARRIVALS PROCESS For international arrivals at both terminals at GIG, athletes with shooting equipment and ammunition must proceed through the red channel at customs to declare these items, where the DUA permit will be issued. After exiting customs, all shooting athletes must proceed to the Rio 2016 airport welcome desk, from which they will be accompanied to the collection point in Terminal 1 to drop off their equipment. Rio 2016 will then transport the items to the Olympic Shooting Centre. 34

35 Arrivals Modern pentathlon athletes should take their laser pistols directly to the Olympic Village, using the onward Transport for Athletes (TA) system. Firearms and ammunition, with the exception of laser pistols used for modern pentathlon, will not be allowed into the Olympic Village or any other Rio 2016 competition or noncompetition venue, other than the Olympic Shooting Centre. Once registered in the armoury, firearms and ammunition must remain at the venue until the athlete s departure (no later than 24 August 2016). Services for shooting equipment will not be provided at SDU; therefore, Rio 2016 strongly recommends that NOCs with shooting equipment arrive at GIG to ensure that their equipment is transported in the correct manner to the Olympic Shooting Centre. For arrivals at SDU with shooting equipment, athletes must go to the Rio 2016 collection point at GIG in Terminal 1, from which the items will be transported to the Olympic Shooting Centre. Further information can be found in the Firearms & Ammunition appendix of the Customs and Freight Manual on the Rio Exchange. 4.6 ARRIVALS AT TOM JOBIM INTERNATIONAL AIRPORT ARRIVALS SERVICES GIG is the official port of entry for the Olympic Games and is the only airport where the full range of services will be provided by Rio 2016, including passport control support, accreditation validation, customs support, transport and baggage transfer. Full Rio 2016 services, except accreditation validation (see below), will operate 24 hours a day at GIG and will run continuously from 24 July until 24 August For all arrivals at GIG, the following services will be provided for athletes and team officials in possession of a Pre-Valid Card (PVC) or an Olympic Identity and Accreditation Card (OIAC): Preferential lanes at passport control and customs Accreditation validation (for PVCs) Baggage assistance Delivery of firearms and ammunition to the Olympic Shooting Centre Transport from both terminals to the Olympic Village, additional team officials and grooms accommodation ACCREDITATION FACILITIES PVC holders from the NOC s delegation will be able to validate their PVC at GIG, once their NOC s Delegation Registration Meeting (DRM) has been completed. The airport validation desks will operate from 5 July until 21 August 2016, from 6.00am to 12.00am (midnight). Accreditation validation desks will be located in terminals 1 and 2. In the international areas, the desks are located after passport control, and before baggage claim and customs. In the domestic areas, they are located in the baggage claim halls. 35

36 NOC CHEFS DE MISSION MANUAL PVC holders will need to present their PVC in person, together with the valid and original identity document provided to Rio 2016 in their application for accreditation, in order to complete the validation process. It will not be possible to complete validation at the airport under the following circumstances and individuals will need to attend their primary accreditation centre to resolve the issue (see section 3.6.2): Information submitted on the application for accreditation does not match the identity document presented Privileges on the PVC have changed DRM has not been completed Delegates who are unable to validate their PVC at the airport will still be able to access the transport services to their primary accreditation centre (see section 4.9). BAGGAGE CLAIM AND ASSISTANCE Standard procedures for airport baggage collection will be followed, including the process for the collection of oversized items at the collection area. NOCs will be responsible for claiming their own baggage. Trolleys will be available and support will be on hand at the load zone at GIG to load items onto the dedicated transport and/or logistics trucks NOC ACCESS TO BAGGAGE CLAIM AREAS Passes can be issued for up to two representatives per NOC, per day, to gain access to the baggage claim areas at the international and domestic terminals at GIG, using the airport s temporary ID pass. NOCs were asked to submit forms for potential users (accredited or unaccredited) to their NOC Relations representative by 11 May 2016, in order for background checks to be carried out. During Games time, requests for these potential users must then be made by completing and sending the Rio 2016 application form, which will be made available on the Rio Exchange, to baggage.access@rio2016.com, up to 72 hours prior to the flight s arrival. Upon arrival at the airport, pass users should take the following steps: 1. Proceed to the Rio 2016 airport welcome desk at terminals 1 or 2 with the same identity document used in the application (a valid government issued photo identity document for Brazilians or Mercosur members, or a passport for all other nationalities), up to one and a half hours prior to the flight s arrival 2. A Rio 2016 representative will check the user s identity document and accompany the user to the airport accreditation desk, where the temporary ID pass will be issued 3. The user will be escorted through the security inspection checkpoint in the Arrivals hall to the baggage claim area to welcome the delegation, and back through the Arrivals hall once the delegation members have collected their baggage 4. The pass must be handed back to the accompanying Rio 2016 staff member in the Arrivals hall 36

37 Arrivals The temporary ID pass is valid for one day only and separate requests must be made if a representative wishes to access the baggage claim area on numerous days. The temporary ID pass may be revoked at any time. This service will only be available at GIG AIRPORT PARKING Rio 2016 aims to provide a limited number of designated parking spaces in the car park located in Terminal 1 at GIG. Parking spaces will be available on a first-come, first-served basis from 18 July until 24 August NOCs are also welcome to use the airport s private parking area at their own expense. Details about locations and fees can be found on the airport s website TRANSPORT NOC officials who wish to welcome their delegation upon arrival in Rio are encouraged to use their NOC vehicles to get to the airport. A service will be provided for accredited NOC delegates who wish to go to GIG to welcome their delegation from 24 July to 2 August The service will depart from the Olympic Village Welcome Centre every day at 9.00am and 3.00pm. From 3 August 2016 onwards, accredited NOC delegates travelling to GIG will be able to use the regular departure shuttle (see below). Alternatively, accredited delegates can use the Transcarioca BRT line to travel to GIG and the TA service to return to the Olympic Village. NOCs can visit the Transport desk in the NOC Services Centre for more information. Delegates entitled to T3 services can also book a vehicle to travel to and from GIG. For information regarding onward transport for athletes and NOC team officials, see section 4.9. Information about arrivals services for NOC Presidents and Secretaries General, as well as international dignitaries and their accompanying guests, can be found in sections 15.3 and 16.3 respectively CHARTER AND PRIVATE FLIGHTS At Games time, GIG will operate close to capacity with scheduled flights. Bookings for charter and private flights should be made through the local National Civil Aviation Agency (ANAC) website, subject to slot availability. Further information is available on the Rio Exchange. 4.7 ARRIVALS AT OTHER PORTS OF ENTRY RIO DE JANEIRO SANTOS DUMONT DOMESTIC AIRPORT Santos Dumont Domestic Airport (SDU) will operate during Games time from 6.00am to 11.00pm, except from 8 to 18 August 2016, when it will close daily from 12.40pm to 5.10pm due to the sailing competition. The airport also closes occasionally due to inclement weather. 37

38 NOC CHEFS DE MISSION MANUAL Due to aircraft sizes, some restrictions on transporting sports equipment should also be taken into consideration. Shooting athletes must proceed to the collection point in Terminal 1 at GIG so that the items can be transferred to the Olympic Shooting Centre (see section 4.5). No accreditation facilities will be available at SDU; therefore, individuals should proceed to their primary accreditation centre (see section 3.6.2) to complete the validation process. From 24 July until 24 August 2016, transport services will be provided (except to the grooms accommodation), as long as NOCs have entered their arrivals data accurately in the ADS. NOCs will be able to use the airport s private parking at their own expense. Further details on locations and fees can be found on the airport s website. SAO PAULO AIRPORTS Passengers arriving at Guarulhos International Airport (GRU) in Sao Paulo on international flights will need to collect their baggage, clear customs and check in again on a domestic flight to Rio. For delegates with a PVC or an OIAC, there will be preferential lanes at passport control and customs, as well as baggage claim support at GRU. Athletes arriving with firearms and ammunition should proceed to the red channel in order for the DUA permit to be issued. Upon arrival in Rio de Janeiro, shooting athletes must proceed to the collection point in Terminal 1 at GIG so that the items can be transferred to the Olympic Shooting Centre (see section 4.5). Some flights may require a transfer from GRU to Congonhas Domestic Airport (CGH) and the transfer time between these airports is around two hours. Neither airlines nor Rio 2016 will provide a transfer service between these airports, or any support at CGH. It is recommended that NOCs try to avoid this option. Information about arrivals services for NOC Presidents and Secretaries General, as well as international dignitaries and their accompanying guests can be found in sections 15.3 and 16.3 respectively. 4.8 MISHANDLED BAGGAGE (LOST, DELAYED OR DAMAGED) The airline is responsible for locating misplaced or mishandled baggage and arranging for its repair and/or return to the owner. Delegates should report mishandled baggage to the relevant airline baggage service desks, where the necessary paperwork should be completed to enable Rio 2016 to liaise with the airline directly. Rio 2016 baggage service staff will be present at each terminal in the international and domestic baggage claim areas at GIG, SDU, GRU and other official football co-host city airports to provide support. After delegates have completed the delayed baggage form, they must inform the Rio 2016 staff present in the baggage claim area of the airline's claim number. Rio 2016 will only be able to provide further support if it has received this claim number. As soon as the baggage 38

39 Arrivals has been found, Rio 2016 Arrivals and Departures will inform the NOC when it is available for collection at the Olympic Village Welcome Centre. Only Chefs de Mission, accredited team officials or the baggage owner will be permitted to collect the baggage by completing and signing the relevant form. 4.9 AIRPORT TRANSFERS DELEGATION REGISTRATION MEETING ARRIVALS NOC DRM delegations arriving at GIG and SDU from 18 July to 4 August 2016 will be transported to the Olympic Village Welcome Centre, provided that their information has been entered in the ADS by 30 June Prior to 24 July 2016, transport services will only be provided for up to four DRM participants per NOC. ATHLETES AND OFFICIALS Rio 2016 transport services will be provided for athletes and officials in possession of a PVC or an OIAC with TA privileges from GIG to the Olympic Village and grooms accommodation, and from SDU to the Olympic Village, from 24 July until 21 August Athletes and officials who do not have their PVC/OIAC will not be able to access the onward transport services to the Olympic Village or grooms accommodation. Athletes and officials will only have access to this accommodation once their NOC s DRM has been completed. The table below provides an overview of the arrivals services offered and the dates on which they will be available. AIRPORT SERVICE SERVICE DATES SERVICE TYPE FREQUENCY TRAVEL TIME TO OLYMPIC VILLAGE VEHICLE TYPE GIG DRM arrivals DRM and delegation arrivals Delegation arrivals July 2016 On demand 24 July - 4 August 2016 Regular 5-21 August 2016 On demand According to ADS 30 minutes According to ADS 87 minutes (without ORN) 49 minutes (with ORN) Coach SDU DRM arrivals DRM and delegation arrivals July July - 21 August 2016 On demand According to ADS 76 minutes (without ORN) 43 minutes (with ORN) From 24 July 2016, the waiting time for the on-demand service will be approximately 30 minutes, due to the increased number of arrivals. Dedicated Olympic lanes will be available to travel between the airports and the Olympic Village from 31 July to 22 August

40 NOC CHEFS DE MISSION MANUAL Accompanied baggage will travel with the delegation where possible and will be allowed in the vehicles, space permitting. Logistics trucks will be used to transfer extra baggage and large equipment (for example, canoes, bicycles and pole vaults) to the Olympic Village. Arrivals services from SDU will only be provided according to the data inputted in the ADS. No regular services will be provided. NOCs are encouraged to make sure that the correct number of bags and sport equipment items have been entered in the ADS. Information regarding transfers to additional team officials, football and grooms accommodation can be found in sections 5.9, 5.10 and , respectively. Information regarding transfers for NOC Presidents, Secretaries General and international dignitaries can be found in sections 15.3 and 16.3, respectively. 40

41 SECTION 5 Accommodation and services

42 NOC CHEFS DE MISSION MANUAL 5 ACCOMMODATION AND SERVICES 5.1 OLYMPIC VILLAGE INTRODUCTION AND OVERVIEW Rio 2016 aims to provide a secure and comfortable environment, allowing around 18,000 athletes and team officials to relax, perform at their best and enjoy the atmosphere of the first Olympic Village in South America. This section also includes information regarding football, grooms and additional team officials accommodation, as well as accommodation for Olympic Family, international dignitaries and NOC guests OLYMPIC VILLAGE ADDRESS Vila Olímpica Rio 2016 Avenida Olof Palme, Barra da Tijuca - Rio de Janeiro - CEP KEY DATES ACTIVITY DATES AND TIMES Olympic Village pre-opening 9.00am on 18 July 2016 Olympic Village opening 8.00am on 24 July 2016 Olympic Village closing 6.00pm on 24 August ACCESS AND ZONES The Olympic Village is located in the Barra zone, in the western part of the city, in close proximity to Riocentro and Barra Olympic Park (see the map in section 21.3). The residential zone contains accommodation, recreational and catering facilities, as well as transport services to competition and training venues. 42

43 Accommodation and services The Village Plaza and residential zone will be separated by internal fencing and access control. Individuals using a guest pass may enter the residential zone from the Village Plaza only if accompanied at all times by an Olympic Village resident with R on their accreditation. Operational areas containing back-of-house services, such as warehouses and NOC shipping containers, will also be located at the Olympic Village. All access points into the Olympic Village will require the appropriate accreditation and a security check of individuals and personal items (see section 13.2 for a list of prohibited items). The pedestrian and vehicle access points are as follows: Pedestrian access ENTRY Main entry Welcome Centre Transport Mall Workforce entry Athletes Park FIRST-TIME ARRIVING RESIDENTS ATHLETES AND TEAM OFFICIALS NOC PRESIDENT AND SECRETARY GENERAL NOC GUESTS NOC ASSISTANTS COMPETITION BICYCLES Vehicle access ENTRY NOC DEDICATED VEHICLES (P3 VAPP) CHEF DE MISSION VEHICLE (P2 VAPP)* CYCLING VEHICLE (CYC P3 VAPP) RATE CARD VEHICLES (P6 VAPP) T1/T2 T3 EQUIP- MENT VAN UN-VAPPED VEHICLES** VPC access (Salvador Allende) VPC access (Olof Palme) Welcome Centre load zone Main entry load zone *At the Olympic Village, Chefs de Mission vehicles can park only in the NOC car park next to the Welcome Centre. **Only if at least one passenger has the appropriate accreditation. 43

44 NOC CHEFS DE MISSION MANUAL Refer to the map in section 21.3 to see the exact location of these entrances. Further information regarding access and parking entitlements for each Vehicle Access and Parking Permit (VAPP) type can be found on the Rio Exchange. VEHICLE ACCESS NOC vehicles, including NOC dedicated, T1, T2 and T3, and Rate Card or privately sourced vehicles, are not permitted to enter the secure perimeter of the Olympic Village. Vehicles with the appropriate VAPP will be able to enter the dedicated parking areas (see section 21.3). Vehicle Permit Checkpoints A certain number of Vehicle Permit Checkpoints (VPCs) will operate across the area surrounding the Olympic Village. From 24 July 2016, it will be necessary to display a VAPP to access the area. A map showing the location of the VPCs located around the Olympic Village can be found on the Rio Exchange. Un-VAPPed vehicles For self-drive arrivals, NOCs must enter the vehicle type and licence plate number, as well as the date and time of arrival at the Olympic Village on the Arrivals and Departures System (ADS). From 24 July 2016, any un-vapped vehicles, including taxis, may drop off passengers close to the Olympic Village Welcome Centre, as long as at least one of the vehicle occupants has a Pre-Valid Card (PVC) or an Olympic Identity and Accreditation Card (OIAC). Otherwise, the passengers must exit the vehicle at the VPC and walk 500m to access the Welcome Centre. The closest VPC to the Olympic Village Welcome Centre is located at the intersection of streets Olof Palme and Estrada dos Bandeirantes (refer to the map in section 21.3 to see the location). Private-hire buses Un-VAPPed private-hire buses used to support NOC operations, such as performance centres or receptions outside the Olympic Village, may drop off and pick up accredited delegates close to the Welcome Centre, subject to space availability. Access will be controlled at the abovementioned VPC. The above process also applies to NOC delegations arriving from Pre-Games Training Camps PRE-OPENING ACCESS AND SERVICES During the pre-opening period, NOCs that have completed their Delegation Registration Meeting (DRM) will be permitted to validate the accreditation of 10 team officials to reside in the Olympic Village to prepare for the arrival of their teams. The cost of this pre-opening residency (including meals) is BRL200 per person, per night. In addition to the 10 accredited team officials, NOCs may request up to 10 daily guest passes, which will allow access to the Olympic Village from 9.00am to 9.00pm. These may be requested through the normal Guest Pass system (see section 5.1.6). 44

45 Accommodation and services The following services will be available to residents during this period: PRE-OPENING SERVICE Food and beverage Resident centres INFORMATION Residents will eat in a designated dining area. The resident centre in condominium 2 will operate from 9.00am until 9.00pm. Other resident centres will operate according to demand and occupancy rates in those condominiums. Laundry One serviced laundry will operate from 9.00am to 5.00pm in condominium 2. Medical services Limited Polyclinic services will be available from 9.00am to 6.00pm. TV lounges Open 24 hours (see section ). Village Plaza Only banking services will be available from 9.00am to 3.00pm. From 18 to 23 July 2016, NOC staff will eat in a designated dining area, but there will be a reduced selection of food available. Meals are included in the pre-opening residential price and NOCs may also purchase meal vouchers at a cost of BRL110 for guest pass users. Preopening operational hours are: SERVICE Breakfast Lunch Dinner HOURS OF OPERATION 6.00am am 11.30am pm 6.00pm pm WELCOME CENTRE From 8.00am on 24 July 2016, all athletes and team officials residing in the Olympic Village can arrive at the Welcome Centre, where accreditation issue resolution and validation services are available. Teams will only have access to their accommodation once their NOC s DRM and Inspection & Inventory (I&I) have been completed. The Olympic Village Welcome Centre will be open 24 hours a day. Upon arrival at the Welcome Centre, Rio 2016 will assist with unloading baggage and equipment from the buses and trucks onto the curb side (see below for information about arrivals with large sport equipment). Delegates will pass through the Pedestrian Screening Area (PSA) and will be responsible for taking their baggage and sport equipment through the security screening. Once delegates and bags have gone through the screening process, they will be transferred by the Internal Village Transport System (IVTS) to their respective resident building. Logistics support will be provided for baggage. ARRIVALS AND DISTRIBUTION OF SPORT EQUIPMENT NOCs are requested to input details of all large items of competition and special equipment in the ADS. All sport equipment will be transferred from Tom Jobim International Airport (GIG) and Santos Dumont Domestic Airport (SDU) to the Welcome Centre. Upon arrival and after the mag and bag, a sports equipment check-in desk will be available to take oversized sport equipment directly to the relevant training or competition venue. This includes, for example, 45

46 NOC CHEFS DE MISSION MANUAL bicycles, canoes, kayaks, paddles and pole vaults. Further information will be available in the relevant Team Leaders' Guides published on the Rio Exchange in June All other sport equipment must remain with the delegation, with the exception of firearms and ammunition, which will be taken directly to the Olympic Shooting Centre from GIG. No firearms or ammunition will be permitted into the Olympic Village, except laser pistols used for modern pentathlon. Rio 2016 Logistics will offer a daily transport service for bicycles to and from training and competition venues. Further information will be available in the relevant Team Leaders' Guide. PRE-VALID CARD VALIDATION Delegates who validated their PVC at GIG will be able to pass directly through the Olympic Village Welcome Centre for onward travel to their accommodation. Delegates who have not received or validated their PVC upon arrival at the airport should first go to the accreditation centre inside the Welcome Centre for validation, pass production and/or issue resolution. The opening hours of the accreditation centre are as follows: DATE HOURS OF OPERATION July am pm 24 July am pm 25 July - 21 August am pm 22 August am pm August am pm Outside the opening hours, accreditation services will be available based on the arrivals and departures schedule GUEST PASSES NOC guest passes will be issued at the guest pass office located at the main entry to the Olympic Village between 24 July and 24 August Each NOC will receive a fixed daily quota of guest passes for the Olympic Village based on its delegation size. These quotas can be found in the IOC s Accreditation at the Olympic Games Detailed Specifications, available on NOCnet. Additional guest passes will be available to each NOC on the day of their Team Welcome Ceremony (see section 14.1). For information about Olympic Village administrative passes, see section From May 2016, NOCs will be granted access to the Guest Pass system to begin registering future guest pass users. This will allow security risk assessments to be conducted for these individuals ahead of their first guest pass request. NOCs may place their first guest pass requests once their DRM has been completed. An online form must be completed for each guest by 6.00pm the day before the visit to allow time for security risk assessments to be carried out. In the event of a security risk assessment failure, the Olympic Village guest pass office will inform the Chef de Mission by telephone no later than 8.00am on the day of the planned visit. 46

47 Accommodation and services Guest passes will be distributed between 9.00am and 8.00pm at the guest pass office. NOC guests must leave a valid photo identity document in exchange for their guest pass. For Brazilian citizens, a valid government issued photo identity document (RG) or Brazilian driving licence is acceptable. For countries associated with Mercosur (Argentina, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay and Venezuela), a valid passport or a government issued photo identity document will be acceptable. For other non-brazilian guests, only a valid passport is accepted. The information on the identity document must match the details submitted in the guest pass request. All individuals with a validated accreditation may use this as an acceptable form of identification. The guest must return to the guest pass office before exiting the Olympic Village to retrieve their identification. Use of guest passes will be subject to compliance with the following rules: Access to the residential zone is permitted if the guest is escorted at all times by a resident with R on their accreditation Guest passes must be visible at all times during the visit Guest passes are nominative and are not transferable between individuals Guest passes are valid for multiple entries on the day of issue Guests cannot enter the Olympic Village before 9.00am and must depart by 9.00pm Guests under the age of 18 must be accompanied by a responsible adult No guest passes on Opening and Closing Ceremony days (5 and 21 August 2016) NOCs are responsible for guest conduct in the Olympic Village ADMINISTRATIVE PASSES A new initiative has been introduced to further support NOC operations in the Olympic Village. Using the Guest Pass system, NOCs may convert up to 10 per cent of their daily guest pass quota (see section 5.1.6) into administrative passes for any individual above the age of 18. The following conditions apply: The pass is only issued once, is nominative, non-transferable and can be used from 24 July until 24 August The pass will contain a photo of the pass holder Pass holders can access the Olympic Village from 6.00am until 12.00am (midnight) every day, including Opening and Closing Ceremony days. Rio 2016 has the right to escort any pass holder found to be in the Olympic Village between 12.00am (midnight) and 6.00am off the premises Passes can be collected from the guest pass office 24 hours after the DRM. Once proper government identification has been validated upon collection, Rio 2016 will not retain any identification in exchange for issuing a pass 47

48 NOC CHEFS DE MISSION MANUAL The pass permits access to the residential zone without an escort. However, it does not entitle the holder to a bed in the Olympic Village or meals in the Main Dining Hall. NOCs can purchase meal vouchers or knife and fork dining privileges for administrative pass holders (see section 5.4) The pass cannot be used as an entry visa for Brazil Administrative passes must be visible at all times while in the Olympic Village NOCs are responsible for pass holders conduct in the Olympic Village and misuse can lead to the administrative pass being revoked NOC RESIDENTIAL SPACES APARTMENTS Athletes and officials will be accommodated in 31 buildings with 17 floors each, divided into seven condominiums. The apartments have between two and five bedrooms with up to nine beds. Bedrooms are either single or double occupancy. All apartments will have social spaces, balcony space, a kitchen space (uninstalled), and a ratio of bathrooms to residents which meets the IOC s Village guidelines of four residents per bathroom. Example four-bed apartment BALCONY BEDROOM B A T H R O O M B A T H R O O M A BEDROOM B A L C O N Y SOCIAL SPACE B 48

49 Accommodation and services Example seven-bed apartment BATHROOM BEDROOM BEDROOM BATHROOM D B A L C O N Y BEDROOM BEDROOM BEDROOM BATHROOM SOCIAL SPACE Bathrooms and social spaces will have tiled flooring, whereas bedrooms and corridors will have laminate or vinyl flooring. The laminated wood bedroom floors will have a clear, plastic adherent film applied to them. This offers limited protection to the floors. Note that any damage caused to the actual floors will be at cost to the NOC. All social spaces will have soft furnishings (sofa and beanbags), a coffee table and free wireless internet (Wi-Fi). Furniture and technology equipment for bedrooms and social spaces can be found later in this section. Furniture and technology equipment for NOC operational spaces is listed in section Plug sockets Power in Olympic Village apartments is supplied at a nominal voltage of 110V, with 10A outlets. The following socket will be used in all buildings, although both two and three-pin plugs may be used. Travel adapters can be purchased outside Brazil, however care needs to be taken to purchase the correct type. Where equipment requires a connection to earth for safety, three-pin adapters must be used. NOCs are reminded that electrical adapters do not convert electricity, they simply allow a dualvoltage appliance from one country to be plugged into the socket outlet of another country. 49

50 NOC CHEFS DE MISSION MANUAL A limited supply of multi-region plug adapters will be available from the resident centres. These adaptors are also for sale at the Olympic Village general store. They are not voltage converters. Bathrooms The following items will be provided in Olympic Village bathrooms: Five-litre bin with lid Hand soap Mirror Shower curtain and floor mat Toilet brush Toilet paper Residents should bring their own toiletries for use in the Olympic Village. Bedrooms A typical athlete/official twin bedroom will be furnished with the following: ITEM QUANTITY (BASED ON DOUBLE OCCUPANCY) DIMENSIONS AND DETAILS Bed 2 95cm (width) x 200cm (length) x 35cm (height), with storage available under the bed for baggage Mattress 2 95cm (width) x 192cm (length) x 20cm (height), the foam mattress is hypo-allergenic and antimould with a polyester comfort layer Wardrobe (double) 1 118cm (width) x 50cm (length) x 182cm (height) Single is 61cm (width) x 50cm (length) x 181cm (height) Clothes hangers 20 Drying rack 1 Nightstand with lockable drawer 2 35cm (width) x 40cm (length) x 55cm (height) Nightstand lamp 2 Blackout window curtains yes Extension cords 1 3-socket with a 3-metre extension cord Rio 2016 duvet 1 per bed Sheets 2 per bed 180 thread count, 50% cotton and 50% polyester blend Pillow 1 per bed 50cm (width) x 70cm (length) x 15cm (height), hypo-allergenic, synthetic fibres Pillowcase 1 per bed 180 thread count, 50% cotton and 50% polyester blend Bath towels 2 per person 70cm x 135cm, 100% cotton, GSM 50

51 Accommodation and services ITEM QUANTITY (BASED ON DOUBLE OCCUPANCY) DIMENSIONS AND DETAILS Plug-in mosquito repellent 1 With 30-day supply Air-conditioning yes A limited number of bed extensions: 95cm (width) x 33cm (length) x 20cm (height), will be made available upon request. NOCs will be asked to confirm the required number of bed extensions during the Olympic Village allotment section of the DRMs. Each resident will be provided with two bath towels, which will be changed every two days. Bed linen will be changed every four days. With the addition of air-conditioning in bedrooms in the Olympic Village, mosquito screens will no longer be provided. Social spaces Each social/lounge space will be furnished with the following: ITEM QUANTITY DIMENSIONS AND DETAILS 2 or 4-seater sofa (depending on occupancy) 1 60cm (width) x 75cm (length) x 76cm (height) per sofa section Bean bags 2-6 Will be added to ensure there is 1 seat per bed (e.g 4-bed apartment = 1 x 2-seater sofa + 2 bean bags) Blackout window curtains not provided Coffee table 1 105cm (width) x 55cm (length) x 32cm (height) Cushions 2 Rubbish bin 1 Standing fan 1 Standing mirrors 1-2 Dependent on the number of residents NOC OPERATIONAL SPACES NOCs will be offered dedicated administrative and medical spaces based on their delegation size (Aa, Ac, Primary Ao). These spaces will be located within the residential blocks and will be confirmed to NOCs during the DRM. Allocation of NOC administrative and medical space, as well as storage/workshop and meeting spaces is based on the scale to follow. Due to contractual restrictions with the developer and local legislation, Rio 2016 is unable to permit the use of any tents or attached coverings or awnings in outdoor spaces for the intent of enhancing or adding to NOC operational space. 51

52 NOC CHEFS DE MISSION MANUAL NOC OFFICES, MEDICAL, WORKSHOP AND STORAGE SPACES DELEGATION SIZE CDM OFFICE MEDICAL SPACE NOC MEETING ROOM NOC OFFICE WORKSHOP/ STORAGE x 12m 2 (combined with CdM bedroom) 1 x 8m 2 Bookable 15m 2 1 x 15m 2 2 x 15m 2 2 x 12m 2 3 x 15m x 10m 2 30m 2 1 x 12m x 12m 2 50m x 12m 2 60m x 8m 2 6 x 12m 2 80m x 12m 2 100m x 12m 2 125m x 12m 2 3 x 12m 2 150m 2 All NOC spaces will be equipped with the free-issue furniture and technology equipment shown below. NOC Chef de Mission bedroom ITEM QUANTITY 32-inch Panasonic television with CATV 1 Folding table - rectangular, small 1 Internet access point 1 Office chair 1 Refrigerator 1 Rubbish bin 1 Safe 40cm (width) x 35cm (depth) x 20cm (height) 1 Television stand 1 Air-conditioning yes NOC office(s) ITEM DELEGATION SIZE Folding table - rectangular - small Office chair Folding table - rectangular - medium Folding chair Rubbish bin Electric kettle Coat stand

53 Accommodation and services ITEM DELEGATION SIZE Utility cabinet - full height, lockable Telephone with free calls to Olympic Network inch Panasonic television with CATV and stand Desktop computer with internet access Desktop computer with myinfo + account* Air-conditioning yes yes yes yes *An Info + workstation with an info printer will be replaced with an additional internet PC on which myinfo + accounts can be used. NOCs will be able to use shared printing facilities in the lobby area of each building in the Olympic Village. The facilities are available 24 hours a day and each building will have at least one multifunctional printer. See section 5.2 for more information. NOC meeting room(s) ITEM DELEGATION SIZE 1-50* Folding table - rectangular - medium n/a Folding chair n/a Coat stand n/a Dry-erase board - freestanding n/a Rubbish bin n/a *NOCs with a delegation of 50 or less have priority access to bookable meeting rooms in the NOC Services Centre (see section ). NOC medical space(s) ITEM DELEGATION SIZE Folding table -rectangular - small Office chair Rubbish bin Medical waste bin Medical sharps bin Utility cabinet - full height Utility cabinet - small Refrigerator

54 NOC CHEFS DE MISSION MANUAL ITEM DELEGATION SIZE Medical trolley Pillows Blankets Towels Disposable covers Available from all resident centres Disposable paper cups Examination table Partition - single, portable m (length) x 1.8m (height) x 3.7cm (width) Icebox (50 litres) Folding chair Extension cord, 15m (length) NOC workshop and storage NOC storage will be allocated on the car-park level of the condominiums. Each space will be lockable and secure TECHNOLOGY SERVICES TELEVISIONS Each Chef de Mission room will have a 32-inch television and NOC offices will be allocated 32-inch televisions based on their delegation size. TV lounges will be available in every residential building in the Olympic Village. Each lounge will have two televisions, which will be a mix of 40 and 50-inch televisions. Channel content available at the Olympic Village includes: Forty-five live sports feeds from competition venues, which cover all sports, excluding commentary Public and commercial channels in a variety of languages with content covering international news, sport and entertainment, as listed below CHANNEL LANGUAGE TERRITORY OF ORIGIN TYPE Al Jazeera Arabic Qatar General Arirang TV Korean Republic of Korea General Band Portuguese Brazil General Band News Portuguese Brazil News 54

55 Accommodation and services CHANNEL LANGUAGE TERRITORY OF ORIGIN TYPE Band Sports Portuguese Brazil Sport BBC News English United Kingdom News BBC One HD English United Kingdom Entertainment Canal 24 horas Spanish Spain News Canal Brazil Portuguese Brazil Entertainment CCTV4 Mandarin People s Republic of China General CNBC Europe English United Kingdom Business CNN International English United Kingdom News DW German Germany General ESPN Brazil Portuguese Brazil Sport Euronews Multi France News France 24 French France News Globo Portuguese Brazil General Globo News Portuguese Brazil News JSTV Japanese Japan General NHK World Japanese Japan General OFF HD Portuguese Brazil General ORF 2 Europe German Austria General RAI Italian Italy General Record Portuguese Brazil General Rede TV Portuguese Brazil General Rossiya 24 Russian Russia General SBT Portuguese Brazil General SIC Portuguese Portugal General TV 5 Monde Brazil French France General TVE International Spanish Spain General NOCs planning to bring their own televisions to Rio to view live sports feed, as well as the commercial channels listed above, will need to purchase the CATV connection-only service (subject to availability) from the Rate Card portal until 30 May 2016, or at the Rate Card desk in the NOC Services Centre. The CATV feed will be provided through RF cabling, with channels modulated according to ISDB-TB standards, without the need for a set-top box. NOCs are advised to bring televisions that are ISDB-TB compliant. Otherwise, Rio 2016 will provide an RF convertor (free of charge) to HDMI. 55

56 NOC CHEFS DE MISSION MANUAL TELEPHONE SERVICES An analogue telephone line will be provided in each NOC office allocated inside the residential apartments. Analogue telephone line features: Basic telephone devices with display and flash key Call forwarding Call waiting CLIP (Calling Line Identification Presentation) CLIR (Calling Line Identification Restriction) Multi-line hunt group Three-way conference calls Transfer call activation/cancel if busy Transfer call activation/cancel if no answer in 20 seconds An Olympic Network telephone line will be provided in each NOC office allocated on the ground or mezzanine levels. Olympic Network telephones have the same features as the analogue lines listed above, but with the following additional features: Integration between fixed and mobile telephony services Ring-down/hotline service Silent ring feature Landline telephone charges All landline telephones in the NOC offices (analogue and Olympic Network) will be configured to make free calls to Brazilian landlines and mobile telephones within the Embratel/Claro network. For NOCs to access international calling, the following steps are required: 1. Request international calling to be enabled via the Rate Card portal or at the Rate Card desk in the NOC Services Centre 2. Rate Card will then ask the NOC to pay a usage deposit of USD781, after which international calling will be enabled In cases where the deposit does not exceed the actual usage, Rio 2016 will refund this amount by 30 November Long-distance (national and international) call rates are subject to change. The most updated list of fixed telephone international calling charges can be consulted at the Rate Card desk in the NOC Services Centre. 56

57 Accommodation and services Pre-paid cards for long-distance national and international calls will be available via Rate Card, subject to availability. Mobile telephone services Rio 2016 will provide each delegation with the use of Samsung smartphones for the NOC President and Secretary General, NOC delegation (two telephones), NOC Assistants, Olympic Family Assistants (OFAs) and Rio 2016 provided drivers, during their shift. NOCs will receive a Samsung Galaxy A5 (see below photo) and volunteers will receive a Samsung G318. Handset features will include: Android operating system Camera Internet access MMS multimedia messaging mobile browsing Video and MP3 player Rio 2016 mobile telephone application, containing Games-related information Each telephone comes with a Claro SIM card with the following allowance, which is valid for 60 days or until the credits below expire: 4G data package with a 300MB limit 40 international SMS/text messages 40 national SMS/text messages 21 minutes of local calls 21 minutes of national/international long-distance calls using Embratel s 21 prefix (for example, users would dial ******** to call the United Kingdom) Any usage above and beyond this free allowance will require additional credit to be purchased at: 57

58 NOC CHEFS DE MISSION MANUAL Any Claro store or dealer Claro store in the Village Plaza Rate Card desk in the NOC Services Centre Telephone numbers will be allocated in July 2016 and handsets, programmed with useful numbers, will be distributed during the DRMs. NOC Presidents and Secretaries General will receive their handsets at the Windsor Oceânico Hotel. NOCs must return all free-issue mobile telephones at the end of the Games. Mobile telephone coverage Rio 2016 s mobile telephone network is provided by its official partner, Claro. Claro has the most extensive coverage at competition and non-competition venues and is the recommended service provider for all Games clients. In order to improve mobile coverage areas inside the venues, Rio 2016 and Claro have installed additional antennas and cells inside competition and non-competition venues, as well as the Olympic Village. 2G and 3G coverage is available at all venues, but 4G will only be provided in back-of-house areas at competition venues, the International Broadcast Centre (IBC), Main Press Centre (MPC) and the Olympic Village. NOCs who wish to use their own mobile telephones (and SIM cards) should ensure the device can be used in Brazil. Delegates wishing to use their own mobile telephones with a Brazilian SIM card should ensure that the telephone is unlocked before they travel to Rio. Rio 2016 does not offer support services for personal handsets or equipment. SIM cards Rio 2016 will offer pre-paid and post-paid SIM-only services, allowing customers to use their own mobile device (which must be unlocked). SIM cards can be requested and paid for at the Rate Card desk in the NOC Services Centre or in the Village Plaza. A passport or Brazilian document (RG or CPF) will be required for this. There is no limit on the number of cards per person, but they will be subject to availability. The pre-paid option will require the purchase of additional minutes, once the initial minutes have been used. The post-paid option will lead to subsequent billing. Additional data plans will be available for purchase from the Rate Card desk in the NOC Services Centre. Mobile telephone applications The official Rio 2016 app is available to all Games clients and can be downloaded from major app stores. Information will be available in English, French, Portuguese and Spanish and will cover venues, schedules, results, athlete and NOC profiles, as well as other useful information. The IOC s Olympic Athletes Hub is an online platform dedicated to elite athletes and Olympians, providing them with important Games-time information and the latest news in the lead up to and during the Games. It will enable athletes to know more about the services 58

59 Accommodation and services and events available to them at the Olympic Village, as well as providing them with easy access to key documents related to their participation in the Games. NOC logos and links will be displayed on the platform to ensure athletes have the information that is most relevant to them in one place. The Olympic Athletes Hub is free of charge and downloadable by any individual. The application will be pre-installed on the Samsung telephones provided to athletes. Athlete Samsung smartphones The IOC, supported by Samsung and Rio 2016, is pleased to offer a cutting edge Samsung Galaxy S7 smartphone to each athlete participating in the Games. All qualified athletes (including P alternate athletes) will receive their Samsung smartphone at the Olympic Village. These smartphones will be provided with a Claro SIM card, including: 1 GB data Free local calls (between Claro telephone numbers) Free SMS (between Claro telephone numbers) Free access to certain SNS apps (Facebook, Twitter, Whatsapp), which do not come out of the 1 GB data plan It will also include useful apps, including the Olympic Athletes Hub and Rio 2016 apps (see above). Athletes are encouraged to use their Samsung smartphones during the Olympic Games, as they will be a central hub for both general and useful information and communication. NOCs will be informed of the total number of smartphones they will receive (based on the number of athletes signed off during the DRM) and the distribution process during the DRM. All smartphones will be distributed at the Olympic Village only. For any questions regarding these smartphones or the Olympic Athletes Hub app, please contact jessy.numan@olympic.org. The Samsung store located at the Village Plaza will provide the following services for athlete Samsung smartphones: Consultation and training Customer service Internet lounge INTERNET SERVICES Olympic Village apartments Free-of-charge Wi-Fi internet access is available in all residential apartments in the Olympic 59

60 NOC CHEFS DE MISSION MANUAL Village. Each apartment has a dedicated Wi-Fi modem with a shared broadband bandwidth of 40MB per second. Wi-Fi passwords will be displayed in the apartments, both on the modem and on an information sheet. Each Wi-Fi modem has four internet ports that can be activated free of charge (40MBps shared broadband). Based on that, up to four cabled connections can be provided where the Wi-Fi modem is located (usually in the social space). Upon request, one three-metre CAT6 cable will be provided free of charge by Rio 2016, subject to availability. This product is not available via Rate Card. Dedicated internet lines can be ordered only as a non-standard Rate Card request. Approval of these requests will be based on infrastructure and cable availability. Due to distance constraints, these orders cannot be made for apartments above the second floor. Orders will be evaluated on a case-by-case basis with no guarantee of provision. Chef de Mission and NOC offices Cabled internet access (15MB per second) will be provided via the Olympic Network in Chef de Mission and NOC offices located on the ground and mezzanine levels of the Olympic Village. There are no restrictions on the technology items that can be ordered via Rate Card on these levels. Wi-Fi is not available on the ground and mezzanine levels. NOCs that would like to set up their own private Wi-Fi services must ensure that the necessary frequencies have been requested via Rio 2016 Spectrum (see section 7.4) and the necessary technology items have been requested through Rate Card (for example, dedicated internet lines). Triple Play cabled internet access will be provided in Chef de Mission and NOC offices on the seventeen residential floors of each building. This offers a shared broadband bandwidth of 40MB per second. A range of Triple Play technology items can be ordered as a standard Rate Card request on these floors. All other technology items will be treated as non-standard requests, which means Rio 2016 will evaluate the infrastructure and cabling availability. Further information is available in the Olympic Village Technology Services Guide on the Rio Exchange. Wireless hotspots in the Olympic Village Rio 2016 will provide free-of-charge Wi-Fi (on a best-effort and shared basis), to Olympic Village residents in the following locations: Athlete entertainment area Resident centres TV lounges Village Plaza (McCafé and Internet lounge) Welcome Centre (accreditation and waiting areas, DRM rooms) 60

61 Accommodation and services Accessing Wi-Fi Information regarding access to Triple Play Wi-Fi will be provided in all Olympic Village apartments. Access to Wi-Fi in other designated areas of the Olympic Village will be via the Leblon network. Users will need to follow an authentication procedure using information on their accreditation the first time they log in. TECHNOLOGY SUPPORT Rio 2016 Technology will provide 24-hour call centre support throughout the Games and Olympic Village pre-opening period. Support is only provided for Rio 2016 provided equipment and services for athletes and NOCs. Support will not be provided for personal laptops, tablets or mobiles. If technology support is required, NOCs should call ( from overseas telephones) or Call centre representatives speak English and Portuguese. The dedicated Olympic Village help desk will be operational from 6.00am until 11.00pm from 18 July Note that hours of operation for technicians may vary between venues NOC SERVICES CENTRE The NOC Services Centre is located in the Olympic Village residential zone and aims to centralise and facilitate communication and services between Rio 2016 and NOCs. Access is limited to Chefs de Mission, NOC Assistants and team officials with a proxy card. PHASE Pre-opening period (18-23 July 2016) Opening period (24 July - 23 August 2016) Closing (24 August 2016) HOURS OF OPERATION 8.00am pm 7.00am pm 7.00am pm The centre is home to the Rio 2016 NOC Relations team, the IOC NOC Relations team, a number of key Rio 2016 functional areas and the NOC Assistants programme. For out-ofhours emergencies, NOCs can contact the night duty staff by phoning the NOC Services Centre front desk. This number will be given to NOCs during the DRM. FUNCTIONAL AREA DESKS The following desks will be located in the NOC Services Centre and will be open during the times specified above: 61

62 NOC CHEFS DE MISSION MANUAL DESK SERVICES Front desk Distribution of items Ceremony marching passes Complimentary ceremonies tickets Complimentary Different Discipline Athlete (DDA) tickets Mail and courier deliveries IOC and Rio 2016 communications Participation certificates and medals Victory diplomas and medal boxes General information and mail distribution Reservation of bookable meeting rooms Sending and receiving of faxes (this can also be done from the resident centres) Arrivals and Departures Arrivals and departures updates Misplaced and delayed baggage assistance Football co-host city travel assistance Remote Check-In scheduling and information Finance Account resolution and payment processing Food and Beverage Pre-bookable catering service information Meal voucher purchase Logistics Customs information and freight forwarding service Podium Kuehne+Nagel customer service, including receipt, storage, delivery and shipping through the NOC Freight Support Plan Scheduling of sport equipment inter-venue transfers Rate Card Check-in and check-out of Rate Card items Delivery of portable Rate Card items Rate Card customer service, including orders and payments Collection of VAPPs Transport Assistance and information regarding NOC dedicated vehicles and drivers Public transport information Lost and found assistance on Rio 2016 transport services Information about recreational services NOC private bus pick-up/drop-off plans Self-drive registration T3 booking process IOC NOC RELATIONS OFFICE The IOC NOC Relations department will have an office and meeting room in the NOC Services Centre, and IOC staff will be available for all NOC enquiries. This office will be the location for Rule 50 uniform inspection and flag bearer nominations. RIO 2016 NOC RELATIONS Both before and during the Games, NOC Relations team members will be responsible for working with NOCs to ensure issue resolution. NOCs that require the assistance of NOC Relations staff should visit the relevant continental office in the NOC Services Centre. Staff will be based there from the Olympic Village preopening until the closing on 24 August

63 Accommodation and services Games-time communications NOCs will receive official communications to the address they provided during the DRM. Updated information will also be posted regularly on the Rio Exchange. The NOC Relations and Services team will use the mobile telephone number provided by the NOC during the DRM for any direct communication. This could be the number of a Rio 2016 provided mobile telephone or another telephone used by the NOC. Urgent communications will be sent to Rio 2016 provided telephones and/or the addresses specified during the DRM. PROXY CARDS Proxy cards allow each Chef de Mission and/or Deputy Chef de Mission to delegate the authority of specific tasks to other team officials. NOC Assistants may also be nominated as mail and ticketing proxies. Proxy cards can be requested during the DRM and will be available for collection from the NOC Services Centre shortly afterwards. PROXY CARD Accreditation Finance Mail Ticketing AUTHORISED TASKS Cardholders may make accreditation related decisions on behalf of their Chef de Mission, such as team official or NOC guest transfers. Accreditation proxy cards are nominative and non-transferable. An NOC can nominate a maximum of two individuals at the DRM for this role, if desired. Accreditation proxy card holders may not validate or collect PVCs on behalf of sovereigns, heads of state, heads of government or their accompanying guests. Cardholders may make financial transactions such as, but not limited to, key replacement, buying meal vouchers, signing for damages on behalf of the NOC and performing the Olympic Village departure inspection. Cardholders may collect the following items from the NOC Services Centre front desk: Mail/post and courier packages Participation certificates and medals Victory diplomas and medal boxes Cardholders may collect complimentary Different Discipline Athlete (DDA) tickets (see section 10.4) and complimentary ceremonies tickets for the entitled categories from the NOC Services Centre front desk (see section 10.5). MEETING ROOMS There are four meeting rooms in the NOC Services Centre, which can be booked 48 hours in advance and are available on a first-come, first-served basis. The meeting rooms are 34.5m 2 and come with a white board, tables and ten chairs. Two of the rooms have conference call facilities. NOCs can book these rooms by filling in the form available on the Rio Exchange and returning it to NOC Services NOC ASSISTANTS ALLOCATION NOC Relations and Services will assign a team of volunteers to each NOC, using the quotas 63

64 NOC CHEFS DE MISSION MANUAL below, to provide administrative, language and operational support. DELEGATION SIZE ASSISTANTS (TOTAL QUOTA) OWN ASSISTANTS (PART OF TOTAL QUOTA) An Own Assistant is a volunteer that an NOC nominated or chose to have as part of their team of NOC Assistants. Own Assistants are part of the overall quota of assistants, not an addition to it. The main role of NOC Assistants, including Own Assistants, is to: Facilitate communication between Rio 2016 and NOCs Assist with I&I meetings in the Olympic Village Provide administrative, language and organisational support, including finding out information, anticipating NOC needs and problem solving Assist with the transfer of delegations to the Village Plaza for Team Welcome Ceremonies and the Maracanã Stadium for the Opening and Closing Ceremonies Helping with other duties as required by the NOC It is important to note that NOC Assistants will not be able to drive. However, NOCs can assume responsibility for their Own Assistants and register them as self-drivers (see section 9.5.3). Rio 2016 will provide each NOC Assistant with a mobile telephone, which can be used for limited national and international calls. To facilitate communication at Games time, Rio 2016 will nominate a team coordinator who will be responsible for communication within each NOC s allocation of NOC Assistants. It is the team coordinator s responsibility to ensure that all key messages are relayed to other team members, particularly those shared during the volunteer briefings, which will be held in the Chefs de Mission Meeting Hall. The following table summarises what Rio 2016 will and will not provide to NOC Assistants, including Own Assistants. 64

65 Accommodation and services RIO 2016 WILL PROVIDE Free public transport (using city transport card) Meals while working (Olympic Village or venue) RIO 2016 WILL NOT PROVIDE Travel to/from Rio Accommodation in Rio Online English course (if required) Uniform INTERVIEWS AND SELECTION PROCESS NOCs were asked about their language requirements during the Chefs de Mission Seminar one-to-one meetings and where possible this has been taken into consideration. Rio 2016 expects to assign volunteers prior to the DRM. Each team of NOC Assistants will have at least one Brazilian. TRAINING Rio 2016 designed a comprehensive training course, which includes Games operations, the Olympic Village and local knowledge of Rio and the venue zones. The training journey comprises three parts and began in March 2016: generic training for all workforce; role-specific training (online and face-to-face) and venue training. Further details about the training programme are available on the NOC Assistants page of the Rio Exchange. SCHEDULING NOCs are responsible for scheduling volunteers, but should note the following rules: Shifts should be no longer than nine hours, including one hour for meal breaks Volunteers are available to work between 7.00am and 10.00pm It is recommended that NOC Assistants have two days of rest in every seven-day period; however, the minimum requirement is one day off MEALS AND VENUE ACCESS NOC Assistants can start their shifts at the Olympic Village or competition venues, where they will have access to general circulation, some back-of-house and workforce break areas. They can also access TA services, although priority will always be given to athletes. NOCs can use one of their Upgrade cards to provide additional access to their assistants, if required. NOC Assistants have access to all zones of the Olympic Village, but will eat at workforce dining. They may only enter the Main Dining Hall if they are accompanying an accredited NOC representative and have a meal voucher (bought by the NOC). NOC Assistants can also eat at workforce dining areas at competition venues, but only when accompanying an NOC to that venue. Venue meal vouchers will be provided to NOC Assistants for this purpose. NOCs are responsible for NOC Assistants meals if eating outside the Olympic Village or competition venues during their shifts. 65

66 NOC CHEFS DE MISSION MANUAL OTHER INFORMATION NOCs are asked to consider the following points concerning NOC Assistants: Please only schedule NOC Assistants when there is work for them to do. Otherwise, Rio 2016 will struggle to motivate and retain volunteers NOC Assistants may be involved in the transfer of athletes from the Olympic Village to the Maracanã Stadium for the Opening and Closing Ceremonies. However, they will not be permitted to march under any circumstances and will be refused entry to the field of play during the Athletes Parade NOC Assistant access to Olympic Family lounges and stands should be limited to exceptional cases and will only be permitted if the NOC uses one of its own Upgrade cards NOCs should try to treat volunteers equally and limit the number of gifts given to them during the Games, as some receive less than others, which can affect motivation CHEFS DE MISSION MEETINGS Chefs de Mission meetings will be held in the Chefs de Mission Meeting Hall, adjacent to the NOC Services Centre, in order to: Convey important information Exchange views about Games operations Assist with problem solving/resolution of issues Meetings will be attended by Rio 2016 Executive Directors, Directors, Heads of Function and the IOC. A full schedule of meetings will be provided at Games time. Note that due to limited capacity in the hall, only two representatives per NOC may attend. DATE TIME MEETING 21 July am 1st Chefs de Mission meeting 2 August am Joint meeting with IOC 4 August am Opening Ceremony briefing 20 August am Closing Ceremony briefing Simultaneous interpretation will be provided between Arabic, English, French, Portuguese, Russian and Spanish. Breakfast items, as well as hot and cold drinks, will be provided in the Chefs de Mission Meeting Hall before and immediately after the meetings. Following each meeting, Rio 2016 will distribute meeting reports in English, French, Portuguese and Spanish. These will be sent by to each Chef de Mission and/or the primary point of contact and will also be posted on the Rio Exchange. 5.2 OLYMPIC VILLAGE RESIDENT SERVICES There will be a resident centre in each of the seven condominiums. Four resident centres will operate from 7.00am until 10.00pm and three will be open 24 hours a day. 66

67 Accommodation and services Each resident centre will provide a front-desk, hotel-like service that will assist with the resolution of issues relating to accommodation services in the Olympic Village. More specifically, all resident centres will provide the following services to residents: SERVICE Ironing Beverages Concierge service Fax Info + Internet access Lost/replacement key Lost and found items TV and printer lounges Towel/linen exchange Medical consumables DETAILS Irons and ironing boards will be available for use in the resident centre Free-of-charge beverages Tourist information Sending and receiving of faxes Info + terminals in each resident centre Internet access will be available at each resident centre Staff will be able to assist with key issues (see below) Each resident centre will have a lost and found register Located in the lobby of each building (see below) Dirty towels/linen can be exchanged for clean items Exam table paper and disposable cups can be requested Ice Available in each condominium (see section 5.2.2) TV AND PRINTER LOUNGES In addition to the TV lounge area in the resident centres, all 24 buildings that do not have a resident centre will have a TV lounge in the lobby of the building. These areas will have comfortable lounge furniture with televisions offering 45 Olympic Broadcasting Services (OBS) and 30 commercial local and international channels (see section ). The lounges will be open 24 hours a day but will not be staffed. Printing services will also be available here. KEY REPLACEMENT Resident centre staff can help with lost keys. If the NOC has provided the resident centre with a rooming list, the accreditation will be verified and resident centre staff will open the locked room. If a rooming list has not been provided, only the Chef de Mission, Deputy Chef(s) de Mission or a finance proxy may request entry or a replacement key, at a cost of BRL50. LOST AND FOUND All found items and reports of lost items in the residential zone should be delivered/reported to a resident centre, where the lost and found register will be kept. Identification will be needed to claim lost and found items; residents will be directed to the specific resident centre where their item is stored for collection. There will also be a lost and found desk in the guest pass office, located at the main entry, for lost and found items in that area and the Village Plaza. 67

68 NOC CHEFS DE MISSION MANUAL LAUNDRY, HOUSEKEEPING AND MAINTENANCE LAUNDRY Free-of-charge serviced laundry will be provided for all residents in the Olympic Village. Residents will be supplied with two laundry bags - one for white and one for coloured clothing. Residents will be responsible for ensuring that appropriate colours are placed in the correct bag. If a laundry bag is lost or damaged and needs replacing, residents should contact the resident centre staff. Laundry services will be available daily from 7.00am until 11.00pm. Residents may drop off their individual laundry bags at the serviced laundry, located in each condominium. Service times are as follows: Laundry delivered from 7.00am to 10.00am will be available for pick-up after 6.00pm on the same day Laundry delivered after 10.00am will be available for collection the following day Uncollected laundry bags will be kept for 72 hours, after which the responsible NOC will be contacted to arrange immediate collection Laundry will be washed and dried but will not be folded or ironed. Teams requiring dry cleaning and pressing of team uniforms, judo suits and other similar non-regular items will be able to use the drop-and-collect, pay-on-demand service in the Village Plaza at a charge to the individual. HOUSEKEEPING Housekeeping services for NOC accommodation and NOC offices will be provided daily and free of charge. This includes making beds, cleaning bedrooms, emptying bins, dusting and vacuuming, as well as cleaning bathrooms and social areas. Bed sheets and pillowcases will be changed every four days and towels every two days. Toilet paper and hand soap will be refilled when necessary. Each resident will be provided with one pillow, one Rio 2016 branded duvet and two bath towels. After the Games, athletes will be allowed to take the duvets home; however, duvets will not be replaced once removed from the Olympic Village. It is the NOCs responsibility to manage this process. Pillows, sheets and bath towels must not be removed from the Olympic Village. There will be a 24-hour housekeeping presence within the Olympic Village, but apartments will be serviced according to a fixed schedule between 8.30am and 4.00pm. Between 4.00pm and 6.00pm, there will be an afternoon shift for rooms that had a Do Not Disturb sign displayed on the door. If the sign remains on the door, staff will not return again that day. There will be a housekeeping emergency service crew between 6.00pm and 8.30am. Offices and public spaces will be serviced at regular intervals each day. 68

69 Accommodation and services In cases where a Do Not Disturb sign remains on the door during a linen/towel changing day, no additional linen/towels will be provided outside the changing cycle and therefore residents should not expect any fresh linen/towels the following day. Each Chef de Mission will receive a housekeeping towel and linen change schedule for their teams. Outside this schedule, residents may exchange their linen/towels (dirty for clean) at the resident centres free of charge and change the beds on their own. Beds will not be made if residents leave any personal items/belongings on top of the bed. Beds are to be free of such items for bed-making on a daily basis. Should a room or apartment be deemed too dirty for housekeeping to clean, or pose health and safety risks, these will be reported to the NOC. WASTE MANAGEMENT AREA Social area Offices and meeting rooms Bathroom Medical spaces WASTE STREAMS General waste Recyclables General waste Paper Recyclables General waste, including toilet paper, which should not be placed in the toilet General and medical waste Recyclables Sharps container MAINTENANCE Facilities management will have a 24-hour presence in the Olympic Village. If there is a maintenance issue, the resident should report it to their resident centre front desk immediately. After the issue has been assessed, a unique work order number will be generated, which will allow the resident to track the status of the issue. If a maintenance issue is caused by misuse, Village Management will be called to attend to the issue and contact the respective Chef de Mission, Deputy Chef de Mission or designated finance proxy. The NOC will then need to sign for the damage costs. If a maintenance issue is the result of normal use, and was not intentionally caused by a resident, the NOC will not be liable ICE Ice machines will be located on the ground floor of each condominium near the laundry services. The number of machines has been determined in accordance with the expected population of each building. Ice will also be available in the Polyclinic. The following quantities of ice produced in each condominium on a daily basis will be: 69

70 NOC CHEFS DE MISSION MANUAL CONDOMINIUM QUANTITY PER DAY 1 1,500kg 2 1,000kg 3 1,500kg 4 1,000kg 5 2,000kg 7 1,800kg 9 1,500kg NOCs may use the allocated ice boxes or ice bags provided at the ice machines to transfer ice to their allotment. The ice boxes have a capacity of 50 litres ENTERTAINMENT The following areas will be available to Olympic Village residents for relaxation at the Entertainment Centre: Athletes lounge with Wi-Fi Music area Games room including billiards, table football, table tennis, air hockey and more Video games room All recreational facilities will be open from 24 July to 24 August 2016, from 10.00am until 12.00am (midnight). The Internet lounge will be located in the Village Plaza and will be open 24 hours a day from 24 July until 24 August The lounge will be staffed from 9.00am until 9.00pm RECREATION The Olympic Village gym will be open from 24 July until 24 August 2016 and will be staffed 24 hours a day. It contains a wide selection of cardiovascular equipment, resistance machines and free weights, as well as space for stretching and warming up/down. Information regarding the gym equipment provided can be found on the Rio Exchange. Four saunas, segregated by gender, will be available for all residents. Each condominium will have a dedicated recreational shallow swimming pool, which will be available for use by residents from 7.00am until 10.00pm daily. Lifeguards will be stationed at the swimming pools during the above opening times. The Olympic Village will have an area with courts for recreational outdoor basketball, football, handball, tennis and volleyball. Note that except for nets, equipment will not be provided. This area will be open for use from 8.00am to 5.00pm. 70

71 Accommodation and services MULTI-FAITH CENTRE The Olympic Village will provide a multi-faith centre for worship and meditation. It will be staffed by representatives of Buddhism, Christianity, Hinduism, Islam and Judaism, and is open to people of all faiths from 24 July until 24 August 2016, from 7.00am until 10.00pm. There will also be a 24-hour on-call service. The centre will be managed by a Rio 2016 faith coordinator and supported by an experienced group of faith advisors. Booking of worship spaces for use by specific faiths not mentioned above can be requested by residents at the multi-faith centre. 5.3 OLYMPIC VILLAGE SPORT SERVICES SPORT INFORMATION CENTRE The Sport Information Centre (SIC) in the Olympic Village will contain a desk serving each sport/discipline and provide sport information to NOCs throughout the Games. The SIC is located in the residential zone and in close proximity to the Entertainment Centre. It is open to Chefs de Mission, Deputy Chefs de Mission, team leaders and team officials (Ac and Ao). NOCs should note that it is not open to athletes. The services provided at the SIC are: Dissemination of general sport information through sport publications (also available on the Rio Exchange) and discussions with sport-specific staff Access to official results, draw/start lists and other key competition information, including schedule updates where required Provision of training schedule information and, where available, assistance with booking and changing training sessions Assistance with the communication of key information from IFs and Rio 2016 to NOCs Other sport-specific services, as detailed in the Team Leaders' Guides for each sport/ discipline available in June 2016 Information on transport services, bookings for team sport buses Ordering of Athlete Training Meals (48 hours in advance) Receipt of Training Venue Pass (TVP) requests Weather forecasts will also be made available for specific sports. See section 6.13 for further information. Radio tagging will be carried out at a dedicated space adjacent to the NOC Services Centre. Information will also be available to NOCs via Info + terminals in the SIC. In addition, each NOC will have access to myinfo + accounts that can be accessed using a login and password on any computer or smartphone. Further details on myinfo + can be found in section

72 NOC CHEFS DE MISSION MANUAL DATES HOURS OF OPERATION July am pm 24 July - 20 August 2016* 7.00am pm 21 August am pm 22 August am pm (noon) *The SIC will close at 6.00pm on 5 August 2016 due to the Opening Ceremony SPORT VIEWING ROOM The Sport Viewing Room (SVR) will be located in the Welcome Centre. It will provide teams and athletes with access to OBS feed of their competitions to assist with training, analysis and preparation. The hours of operation are: DATES HOURS OF OPERATION 5 August am pm (noon) 6-20 August am pm 21 August am pm (noon) The SVR will comprise 12 athlete viewing stations, with two seats each and eight team viewing rooms, one with 35 seats and the others with 20 seats each. To guarantee availability, rooms at the SVR should be reserved on-site in advance. This can be done only by Chefs de Mission, Deputy Chefs de Mission, team leaders or team officials (Ac and Ao). Teams/athletes may only request to watch recordings of sessions in which they and/or their confirmed future opponents have participated. The feed will be provided as full sessions only; there will be no possibility to edit footage within a particular session and teams/athletes will not be able to take footage out of the SVR for remote analysis OLYMPIC VIDEO PLAYER OBS is pleased to offer the Olympic Video Player (OVP) to NOCs for the Rio 2016 Olympic Games. OBS has made significant improvements and adjustments to the service in order to meet the needs of NOCs in the digital arena. The service will be made available in Brazil during Games time and will be available to invited users only, with required levels of access security. Users will be able to view live streaming of all events covered live by OBS and sport sessions will then be available in full, on demand. The service is accessible via desktop, tablet and smartphone (ios and Android). NOCs can sign up to the service in limited numbers and will then be free to distribute the individual account access as they see fit to coaches, athletes and officials. For further details, please contact Jorge Pickering at bookings2016@obs.es. 72

73 Accommodation and services 5.4 OLYMPIC VILLAGE FOOD AND BEVERAGE DINING PRIVILEGES Athletes (Aa), Chefs de Mission (Ac) and Primary Team Officials (Ao), as well as NOC Presidents and Secretaries General (NOC) will have the knife and fork symbol on their accreditation, giving them unlimited access to Olympic Village dining areas. NOCs may purchase dining privileges for Additional Team Officials (Ao), Olympic Attachés (Ac), alternate athletes (P) and accompanying guests of NOC Presidents and Secretaries General (NOC**) as part of their accreditation for BRL4,400. Holders of Olympic Village administrative passes are also entitled to purchase knife and fork dining privileges for the Games period MEAL VOUCHERS Single meal vouchers may be purchased for guests from a sales point outside the Main Dining Hall, or from the Food and Beverage desk in the NOC Services Centre. Meal vouchers are payable by cash (Brazilian reais - BRL) or Visa card at a price of BRL110. Meal vouchers may only be used in the Main Dining Hall and entitle the holder to one meal only. Olympic meal vouchers can be used during the Paralympic Games MAIN DINING HALL The Main Dining Hall is located next to the Athlete Transport Mall in the residential zone of the Olympic Village and seats up to 5,000 people. It will operate 24 hours a day from 24 July to 24 August For information on food services available during the pre-opening period, see section SERVICE Breakfast Lunch Dinner Overnight HOURS OF OPERATION 5.00am am 11.00am pm 5.00pm pm 11.00pm am All residents and guests must store their bags and equipment in a supervised bag-check area before entering the hall. Residents and guests entering the Main Dining Hall will have their accreditation checked to ensure they have knife and fork dining privileges, or they will be required to present a meal voucher. For food safety reasons, users of the Main Dining Hall may only remove one drink, one piece of fruit and hand-held food (currently being consumed). Exceptions will be made on presentation of a certificate to the nutritional information kiosk from the Polyclinic, signed by an NOC team doctor and countersigned by a Polyclinic doctor, stating that an athlete is unable to eat in the Main Dining Hall. The Main Dining Hall is self-service and diners will be required to dispose of their waste into 73

74 NOC CHEFS DE MISSION MANUAL the correct waste streams. Sanitiser hand gel will be provided for use in all food service areas. A diverse range of ethnic food options will be available. Menus have been developed in consultation with caterers and sport nutritionists, and will be rotated every eight days during the Games. FOOD STATIONS FOOD STATIONS Best of Brazil World flavours Asian Pizza and pasta Halal MEAL TYPES Regional dishes and ingredients offered to create an authentic Brazilian menu. Traditional recipes from a range of regions, including dishes authentic to Africa, America, the Caribbean, Europe and India. Authentic Asian recipes from across the continent. Assorted pizzas, pastas and various sauces. Meals prepared and cooked following the religious requirements and certifications. Grilled meat, fish and vegetables will be available across all stations, along with plain and composed fresh salad items. All fruit, vegetables and cereals will be Brazilian or South American, and seasonal where available. Across the board, all food products have been sourced to high environmental, ethical and animal welfare values. Coca-Cola products including soft drinks, water, Powerade and orange juice will be available. HALAL AND KOSHER MEALS The caterer will follow the appropriate guidelines for Halal and Kosher products. The kitchen design incorporates a dedicated Halal kitchen providing segregated storage areas, preparation and cooking areas, and the use of Halal-only utensils. Kosher meals will be made available upon demand. Orders may take approximately 20 to 30 minutes to be served. All products will be Halal or Kosher certified and display a stamp of guarantee. NUTRITIONAL INFORMATION KIOSK The Main Dining Hall will have a nutritional information kiosk where qualified nutritionists will be on hand to assist with specific queries. A database where all menu items will be listed with their corresponding nutritional information, including allergens, fat content, 74

75 Accommodation and services carbohydrate amounts, as well as vitamin and mineral information, will be available from this kiosk. A menu card in English, French and Portuguese with food pictograms will give dietary information for specific menu items and will accompany all dishes available in the Olympic Village. Each buffet will have signs and/or visual displays located in front of each product displaying the name and nutritional content of the food, as well as showing any included allergens such as nuts, shellfish or lactose ALTERNATIVE DINING OPTIONS Only Olympic Village residents with knife and fork dining privileges on their accreditation will be able to dine in the various alternative areas within the Olympic Village detailed below. CASUAL DINING Located next to the Olympic Village Welcome Centre, Casual Dining will serve barbecue, salads, sandwiches, tapioca, açaí and the best of Brazilian cuisine. Weather permitting, Casual Dining will be open every day from 24 July to 21 August 2016, from 11.00am to 7.00pm. GRAB-AND-GO STATIONS Located next to the swimming pools in each condominium, these seven stations will serve fruit, cereal bars, muffins, yoghurt, tea and coffee. Grab-and-go stations will be open every day from 24 July to 24 August 2016, from 6.00am to 2.00pm. Cold beverages will be served from vending machines located next to the grab-and-go stations. Fob operated cold beverage machines will be located throughout the Olympic Village, serving a range of Coca-Cola products, including water. Fobs will be distributed at the DRM to all eligible accredited athletes and primary team officials; Aa, Ao - PTO, Ac - Chefs de Mission and any ATOs and P alternate athletes residing in the Olympic Village who have purchased knife and fork dining privileges. MCDONALD S McDonald s will operate a restaurant and McCafé in the Village Plaza, offering their traditional menu. Accredited athletes and officials with knife and fork dining privileges may eat there free of charge, whereas guests and visitors will need to purchase food and beverages. McDonald s will be open every day from 5 to 24 August 2016, from 9.00am to 9.00pm. 75

76 NOC CHEFS DE MISSION MANUAL BOOKABLE CATERING SERVICES NOCs wishing to arrange catering for hospitality functions or meetings within the Olympic Village should consult the Food and Beverage desk in the NOC Services Centre. Bookings must be made 24 hours in advance and be for a minimum of six people. Deliveries can be made to NOC operational spaces between 11.00am and 9.00pm. A list of catering options and charges will be available at the Food and Beverage desk. 5.5 OLYMPIC VILLAGE TRANSPORT TRANSPORT DESKS There will be three Transport desks in the Olympic Village. The full range of services will be provided at the Transport desk in the NOC Services Centre and the guest pass office. NOC Services Centre Assistance and information regarding NOC dedicated vehicles and drivers Public transport information Lost and found assistance on Rio 2016 transport services Information about recreational services (Via Parque shopping mall and Barra beach) NOC private bus pick-up/drop-off plans Self-drive registration T3 booking process Sport Information Centre (SIC) TA schedule and service information Team bus change requests Public transport information Lost and found assistance on Rio 2016 transport services Guest pass office T3 vehicle reservations, as well as the above-listed services under the NOC Services Centre Information about transport services for additional team officials RECREATIONAL TRANSPORT SERVICES Coach shuttle services connecting the Olympic Village to Via Parque shopping mall and Barra beach (drop-off close to the Windsor Barra Hotel, see section 21.4) will be provided for accredited delegates with TA entitlements. The service will depart from the Olympic Village main entry and will operate on a first-come, first-served basis, as detailed below. 76

77 Accommodation and services Dates of operation and frequency SERVICE DATES HOURS OF OPERATION FREQUENCY Via Parque shopping mall 6-20 August am pm 1 hour Barra beach 9.30am to 5.30pm 2 hours PARKING NOC car parks at the Olympic Village, located next to Riocentro, the Athlete Transport Mall and the main entry, will be available 24 hours a day. NOCs will be able to park their NOC vehicles (with a P3 VAPP) and Chefs de Mission vehicles (with a P2 VAPP) in the P3 car park next to Riocentro. An accreditation check will be in place at the P3 car park entrance and only accredited individuals will gain access. Rio 2016-provided cycling vehicles will have access to a separate car park located on Avenida Salvador Allende, close to the intersection with the street Olof Palme. NOCs with Rate Card P6 VAPPs (Olympic Village parking entitlements), except vehicles displaying a VLV CIR VAPP, will be able to park in the P6 car park adjacent to the Athlete Transport Mall. No access will be permitted to the P6 car park on Opening and Closing Ceremony days from 2.30pm onwards. P6 parking spaces at the car park close to the main entry will be available for vehicles displaying a VLV CIR VAPP. Accreditation will not be required to access these car parks. The locations of the P3 and P6 car parks at the Olympic Village are shown on the Olympic Village map in section Access will be available 24 hours a day. Only vehicles displaying the correct VAPP (with Olympic Village parking entitlements) will be able to gain access. NOC dedicated vehicles displaying P3 VAPPs will not be able to park in the main entry car park. Chef de Mission vehicles displaying a P2 VAPP will not be able to park in this parking area, but will be allowed to pick up/drop off. T1/T2 vehicles for Presidents and Secretaries General will be able to park in this parking area. However, the vehicles will not be allowed to park overnight. Parking spaces at the P3 car park will accommodate standard-sized NOC dedicated vehicles (five-seater). A very limited number of parking spaces for 15-seater vehicles will be available on a first-come, first-served basis. P6 car parks will only accommodate standard-sized vehicles of up to eight seats (5.2m long and 2.5m wide) ATHLETE TRANSPORT MALL The Athlete Transport Mall is located to the north-west of the residential zone and close to the Main Dining Hall. From here, athletes and team officials can access the shuttle buses to all competition and training venues from 24 July until 21 August Dates of operation of these services are defined according to the competition and training schedules. A summary of all TA services operating from the Olympic Village is available in section

78 NOC CHEFS DE MISSION MANUAL INTERNAL VILLAGE TRANSPORT SYSTEM The Internal Village Transport System (IVTS) is a shuttle which will operate on a daily basis inside the Olympic Village. It will circulate in a clockwise direction, connecting key locations, including the Welcome Centre, Main Dining Hall, Athlete Transport Mall, Village Plaza and the residential zone. This service will operate 24 hours a day from 18 July to 24 August 2016, except on Opening and Closing Ceremony days. The frequency of the IVTS will vary at peak and off-peak times. After the official opening of the Olympic Village on 24 July 2016, the peak-time frequency will be every five minutes. DATES OF SERVICE HOURS FREQUENCY July am am (midnight) 10 minutes 12.00am (midnight) am 20 minutes 24 July - 24 August am am (midnight) 5 minutes 12.00am (midnight) am 10 minutes A map showing the location of the IVTS stops can be found in section OLYMPIC VILLAGE MEDICAL SERVICES POLYCLINIC The Polyclinic will be located in the residential zone of the Olympic Village and will be the main treatment provider for urgent and necessary services for athletes and NOC team officials during the Games. The Polyclinic will be open from 18 July until 24 August Services will be offered between 7.00am and 11.00pm, seven days a week, with an emergency services department operating 24 hours a day. Services in the Polyclinic will include: First aid and emergency services - 24 hours a day Sports medicine - four sports medicine consultation rooms Dentistry - eight dental consultation rooms, with mouth guard and oral health screening programmes Imaging services - one X-ray, two ultrasound and two MRI scanners will be available on-site Laboratory - for urine, blood and biochemical testing. Some tests will be available on-site in the Polyclinic lab, whereas others will be performed and sent to a laboratory outside the Olympic Village for analysis Ophthalmology - three consultation rooms with glasses and lense dispensation Pharmacy 78

79 Accommodation and services Physiotherapy and massage therapy. The physiotherapy area will be divided into three areas: Rehabilitation gym Massage Dry and wet physiotherapy Orthopaedic support services - Bauerfeind will be providing the orthoses, as well as support items and foot analysis services Primary care and specialist services - consultation rooms will be available for scheduled and on-call primary care and specialised services (such as dermatology and cardiology) IOC Medical Commission offices The Polyclinic will not have any overnight-stay rooms, as it is expected that the maximum length of stay in the emergency department will be less than six hours. If the patient needs further treatment, they will be transferred to the appropriate reference hospital. See section 11.1 for a list of Rio 2016 official hospitals. Registered NOC doctors will be able to request imaging and laboratory services and discuss results with Rio 2016 Medical Services clinicians. The imaging reporting room in the Polyclinic will be available for NOC team doctors to review scans and films. Hospital referrals can only be made by Rio 2016 medical staff. NOC doctors will be able to accompany team members to hospital and discuss clinical management with the admitting doctor at the hospital. The Polyclinic will have a 24-hour emergency telephone number, should emergency medical assistance be required outside the operational hours stated above. The number will be distributed to NOC team doctors upon arrival. MOBILE MEDICAL RESPONDERS Mobile medical responders will be available in the Olympic Village to respond to any medical situation that occurs, and will be equipped with essential first aid and emergency equipment. 5.7 VILLAGE PLAZA The Village Plaza is a place for residents and guests to purchase retail items and souvenirs, as well as providing essential support services. It is also an area where Olympic Village residents and their guests can meet. The retail shops and services within the Village Plaza will be open from 24 July to 24 August 2016, with daily hours of operation from 9.00am to 9.00pm, except the Internet lounge, which is open 24 hours a day. 79

80 NOC CHEFS DE MISSION MANUAL SERVICE ATM Bank DETAILS 24-hour ATM, for Visa cards only. The bank offers currency exchange (buying/selling foreign currency and travellers cheques), deposits to Bradesco accounts, cash withdrawal, transfers and Rate Card payments. There is a charge for foreign exchange transactions, and the bank will only accept Visa cards or Visa travellers cheques. The bank will carry a supply of BRL and US dollars (USD), whilst other supported currencies for exchange from BRL will need to be ordered in advance to guarantee availability. If currency is ordered before 3.00pm from Monday to Friday, it will be available for pick up from 1.00pm the next business day. Dry cleaning Example athlete s bedroom Florist General store Hair salon Information kiosk Internet lounge Rio 2016 Superstore Photo kiosk Laundry, dry cleaning and mending of clothes and team uniforms. For guests/media to experience the residential zone. Flower orders for deliveries within the Olympic Village. Daily convenience products including: magazines, travel products, toiletries, drinks, snacks, batteries and stationery. Free-of-charge services such as hair washing, haircuts and styling services, minimakeover, hot shaving and limited manicure services such as polish, colour changes and nail art. Services available to athletes and primary team officials only. Provision of information such as how to reach Rio de Janeiro attractions, theatres, restaurants and get around the city. 24-hour Internet lounge with computers and printers. Rio 2016 and Olympic Village specific merchandise. Digital photo printing and enlarging, production of digital image gifts and other photo accessories. McDonald s See section Post office Stamps, commemorative items, national/international postage services. Protocol lounge Protocol services (see section 5.7.3). Samsung phone centre Telephones available for domestic/international calls using phone cards. Telephones are also available for purchase. See section for information regarding Samsung phones for athletes. Ticket office Box office ticketing services (see section 10.1). Some shops and services within the Village Plaza operate on a user-pay basis, whilst others are free of charge for athletes and officials. Payment should be made in cash (BRL) or by Visa card. Team Welcome Ceremonies will also take place in the Village Plaza (see section 14.1) GUEST PASS OFFICE The guest pass office is located inside the main entry and will receive individuals to the Olympic Village for whom guest passes have been requested. Hours of operation are from 9.00am until 9.00pm daily. The office will be closed on the days of the Opening and Closing Ceremonies (see section on guest passes). 80

81 Accommodation and services MEDIA CENTRE The Olympic Village venue media centre will be located next to the main entry and provides services for press. It is open from 24 July until 20 August 2016, from 9.00am to 9.00pm. The centre will be closed on the days of the Opening and Closing Ceremonies. The centre will contain a press conference room and two interview rooms for individual athlete interviews (see section 17.5) PROTOCOL SERVICES OLYMPIC VILLAGE PROTOCOL OFFICE The Protocol office is located at the main entry of the Village Plaza. It will be the welcome point for all eligible Olympic Family members who visit the Olympic Village. A table of the eligible accreditation categories can be found below. Protocol services will be provided from 9.00am to 9.00pm, from 24 July to 20 August 2016 (except on 5 and 21 August 2016). All Olympic Village protocol issues will be handled by the Village Protocol office and overseen by the Village Protocol Manager. The Olympic Village honorary mayor is based here, receiving and hosting guests in the Protocol lounge. NOCs can make arrangements with Rio 2016 Protocol to support dignitary visits to the Olympic Village by contacting the Protocol office. Assistance involves facilitating the collection of guest passes on the day of the visit, the collection of Upgrade cards for Olympic Family Assistants, accompanying Olympic Family members, protocol elements of the Team Welcome Ceremonies and if desired, hospitality services at the Protocol lounge for eligible guests. The following Olympic Family members are eligible for Protocol assistance in the Olympic Village (only applicable to NOCs with participating athletes): ACCREDITATION CATEGORY IOC NOC CLIENT GROUP IOC Members and Honorary Members President and Secretary General Sovereign or head of state Head of government Sport minister NOCs requiring protocol assistance for dignitary visits must tick the dignitary box when applying for a guest pass. The Protocol office will then confirm that assistance can be provided the day before the visit. Protocol will not provide tours of the Olympic Village. NOCs are responsible for purchasing meal vouchers for any international dignitaries who wish to access the food services in the Main Dining Hall. International dignitaries should be aware that transport services inside the Olympic Village are limited to the internal shuttle service provided to Village residents. 81

82 NOC CHEFS DE MISSION MANUAL 5.8 OLYMPIC VILLAGE POLICIES AND SERVICES EMERGENCY SERVICES, SECURITY AND LAW ENFORCEMENT The Olympic Village will be subject to various levels of access controls and uniformed security personnel will be present at all times. A detachment of law enforcement/public safety officers will patrol all areas of the Olympic Village 24 hours a day. A range of additional security support measures are discreetly in place. Closed circuit televisions (CCTV) will be in place at all access points, along the secure perimeter and in common areas, to ensure the safety of Village residents. Olympic Village security forces consist of uniformed personnel from multiple local and national agencies, headed up by a Security Commander appointed by the local Federal Police. Security personnel will receive training to respect Olympic Village accommodation as the home of athletes and officials. They will enforce local laws and act as first responders in security and public safety incidents. The Olympic Village will also have ambulance, fire and emergency medical responders operating on-site 24 hours a day. Each NOC will be provided with a briefing pack containing evacuation procedures during their DRM. Emergency telephone numbers will be provided at check-in and will be displayed in key locations. Chefs de Mission will also be fully briefed on all matters relating to evacuation PLACE OF MOURNING In its commitment to strengthening support for athletes, the IOC will create a mourning place within the Olympic Village. The chosen spot will allow Olympic Village residents to mourn those who have passed away, in a special and dignified way. The IOC intends to inaugurate this mourning place with a special ceremony that will provide the opportunity to remember, in particular, those that have passed away at the Olympic Games. It has also been decided to devote a moment during the Closing Ceremony of the Olympic Games to allow everyone in the stadium, as well as those watching at home, to remember loved ones who have passed away OLYMPIC VILLAGE NEWSPAPER The Olympic Village newspaper will be produced daily in English, French, Portuguese and Spanish. It will be available to residents on the Olympic Athletes Hub and Rio Exchange from 5 to 22 August DISPLAY OF NATIONAL FLAGS AND OTHER MATERIALS The installation of any national flags and other messaging or materials on the exterior of the buildings in the Olympic Village must comply with Rule 50 of the Olympic Charter. NOCs must inform Rio 2016 of planned exterior installations prior to their arrival if the banner/sign is greater than 1m by 2m, using the form available on the Rio Exchange. Such installations must remain within the NOC s allotted space and cannot in any way encroach 82

83 Accommodation and services upon or block the light or view of another NOC. NOCs will be liable for damages caused by the installation/removal of banners and signs NON-COOKING POLICY No cooking is permitted in the apartments or outdoor areas in the Olympic Village. No microwaves, barbecues, rice cookers or toasters are allowed GOLF CARTS AND BICYCLES The Olympic Village is a compact venue and as such, Rio 2016 will endeavour to make the central areas as vehicle-free as possible for the well-being and safety of residents. NOCs may bring bicycles into the Olympic Village for the convenience of their delegation. These non-competition bicycles are to be used inside the Olympic Village only. The number of bicycles permitted for each NOC equates to 10 per cent of their total Olympic Village resident delegation, as calculated by Rule 38. The bicycles can enter the Olympic Village in bulk through the Material Transfer Area entry with prior notification (see section 8.3 for material arrivals). These bicycles will not be tagged nor permitted re-entry at any Olympic Village PSA. Competition bicycles must not be ridden in the Olympic Village. When inside the Olympic Village, they must be stored in the NOC storage areas. They cannot be taken inside the residential areas of the apartments. This also applies to corridors and stairwells. Bicycle washing locations will be available for competition bicycles. By arrangement with Rio 2016, competition bicycles will be tagged for re-entry at the Athlete Transport Mall and Welcome Centre PSAs. Golf carts and electric-powered bicycles will not be permitted inside the Olympic Village. Powered mechanisms such as mobility scooters, used as conveyance for those with mobility impairments, are accepted NON-SMOKING AND ALCOHOL POLICY Smoking is strictly forbidden in all buildings in the Olympic Village. A limited number of clearly marked outdoor smoking areas will be available. NOCs will be charged a fee of BRL400 per bedroom, per apartment (for example, if it is a three-bedroom apartment, a charge of BRL1,200 will be applied), for fumigation and redecoration, if the non-smoking policy is not followed in the NOC s allocated spaces. This fee will be included in the schedule of damages. Alcohol will not be sold to individuals in the Olympic Village and the consumption of alcohol is restricted to private spaces RETURNING ATHLETE POLICY NOCs wishing to host athletes and officials returning from outside accommodation in the Olympic Village must do so within their already constituted allotment. No additional inventory will be allocated to NOCs for this purpose. 83

84 NOC CHEFS DE MISSION MANUAL SUSTAINABILITY The Olympic Village has received the green building LEED (Leadership in Energy and Environmental Design) certificate, one of the most important global sustainability standards. Apartments are equipped with water-saving taps, toilets and showers. In keeping with Rio 2016 s sustainability goals, residents are asked to reduce water consumption by taking short showers and using the double toilet flush correctly. Rio 2016 advises NOCs of the local practice of using the waste baskets next to toilets for the disposal of toilet paper. The narrower width of sewer connections causes a higher incident of clogged toilets and plumbing repairs if toilet paper is disposed of in the toilet. NOCs are responsible for this kind of damage if caused by negligence. This warning will also be given at the time of the arrival I&I PEST CONTROL The local population of mosquitoes cannot be eliminated, only reduced. Rio 2016 contracted experts are working to control populations within the Olympic Village at every stage of the life cycle. Such measures can include spraying/fogging, if necessary. Mosquito screens will be installed on windowless kitchen openings. Other interior spaces can be closed off by windows and sliding doors and will be cooled by air-conditioning units and fans. Plug-in mosquito repellent will also be provided in bedrooms. Mosquito control outside the Olympic Village is the responsibility of the municipal government. NOCs can assist by their compliance with the Rio 2016 policy of not cooking in their allotment. The remains of packaged and other ready-to-eat foods should be disposed of promptly in waste bins for their removal by housekeeping staff. Occasionally, feral and small indigenous animals may enter the Olympic Village site. These animals will be humanely captured and relocated. NOCs should inform resident centre staff if they see any nuisance animals. 5.9 ADDITIONAL TEAM OFFICIALS ACCOMMODATION NOCs were able to request rooms, at their own expense, for additional team officials at the Olympic Village, Barra Village 1 and Deodoro Accommodation Village OLYMPIC VILLAGE Additional Team Officials (ATOs) staying at the Olympic Village (OLV) will require the appropriate accreditation for access ( OLV + R ). ATO beds may be allocated with the rest of the NOC delegation, or in a separate building. Amenities and services for ATOs at the Olympic Village are the same as those offered to all residents. However, in order to eat at the dining facilities, ATOs will need to purchase knife and fork dining privileges for their accreditation, or use individual meal vouchers. See section 5.4 for further information. NOCs are not required to submit a rooming list for their ATOs staying in the Olympic Village. 84

85 Accommodation and services ARRIVALS Accredited ATOs staying at the Olympic Village can use the Transport for Athletes (TA) service to travel from Tom Jobim International Airport (GIG) and Santos Dumont Domestic Airport (SDU) to the Olympic Village from 24 July until 24 August 2016, as long as their data has been entered in the Arrivals and Departures System (ADS) and they are in possession of a PVC or OIAC. See section 4.9 for information about airport transfers. TRANSPORT Accredited ATOs staying at the Olympic Village will have access to the TA service to travel to/ from competition and training venues. See section 9.2 for information about TA services. DEPARTURES Accredited ATOs staying at the Olympic Village can use the TA service to travel from the Olympic Village to GIG and SDU, provided that their data has been entered in the ADS. See section for more information BARRA VILLAGE 1 AND DEODORO ACCOMMODATION VILLAGE NOCs were offered accommodation at Barra Village 1 (BV1) and Deodoro Accommodation Village (DAV) for their additional team officials. Addresses and GPS coordinates are provided below and locations are shown on the overview map in section Barra Village 1 Servidão de Passagem, 2 Lotes 10 e 11 da Quadra 6 do PAL Barra da Tijuca - Rio de Janeiro GPS: Deodoro Accommodation Village Rua General Benedito da Silveira, 600 Deodoro - Rio de Janeiro CEP GPS: BV1 and DAV are not locked-down venues, but there will be a security presence in and around both accommodation villages. A PVC/OIAC is not required for entry, but non-accredited residents will be issued with a resident pass. A rooming list with all residents names, passport numbers (or number of a valid government issued photo identity document for Brazilian or Mercosur members) and permanent home addresses must be submitted by NOCs at least one month prior to residents arrivals to reservationbv1@itcrio.com.br (BV1), or reservationdav@itcrio.com.br (DAV). Services available at BV1 and DAV include: 24-hour reception in each building Dining facility (user-pay) Daily housekeeping services Laundry services (self-service and/or pay-per-use) 85

86 NOC CHEFS DE MISSION MANUAL 24-hour convenience store 24-hour medical post and first aid station NOCs have been allocated apartments containing a social space with a television (including CATV) and a kitchen area. Free Wi-Fi will be provided in all apartments. Breakfast is included in the room rate and all other dining services will be provided on a user-pay basis. The bedrooms of each apartment will have air-conditioning. No post or mail can be delivered directly to BV1 or DAV. All deliveries should be directed to the relevant NOC at the Olympic Village. NOCs should make their own arrangements for forwarding mail between BV1 and DAV, and the Olympic Village. FOOD AND BEVERAGE Knife and fork dining privileges are not valid for use at BV1 or DAV. Both additional team official accommodation locations will be serviced by an on-site restaurant and late dining facility, offering meals, snacks and drinks on a user-pay basis; cash (BRL) or Visa card. The seating capacity is approximately 500 guests at each village. SERVICE Breakfast (dining room) HOURS OF OPERATION 5.00am am Breakfast (grab-and-go) 5.00am pm (noon) Lunch 12.00pm (noon) pm Dinner 5.00pm am (midnight) Licensed bar and dining facility 5.00pm am There will be a microwave, basic utensils and full-sized refrigerators in each apartment, but no other cooking facilities. Drinking water can be purchased from the on-site convenience store, restaurant or bar. ARRIVALS A transport service will be provided only for accredited ATOs with a TA entitlement to travel from GIG to BV1 and DAV, as long as their data has been entered in the ADS and they are in possession of a PVC or an OIAC. The service will operate from 24 July to 24 August Nonaccredited additional team officials are not entitled to arrival transport services. Accredited ATOs staying at BV1 can use the Media Transport (TM) arrivals service. This service runs directly to and from BV1 during the periods specified below. When the direct service stops, ATOs will be able to travel to BV1 via the Media Transport Mall (MTM) located next to the International Broadcast Centre (IBC)/Main Press Centre (MPC) at Barra Olympic Park. 86

87 Accommodation and services ARRIVALS DATES FREQUENCY GIG - BV1 24 July - 4 August minutes August 2016 GIG - MTM 5-6 August minutes 7-18 August minutes August minutes MTM - BV August minutes Accredited ATOs staying at DAV can use the direct TM arrivals transport service, according to the table below. SERVICE DATES FREQUENCY GIG - DAV 24 July - 6 August minutes 7-18 August minutes August minutes There will be no dedicated transport service for any ATOs arriving from Santos Dumont Domestic Airport (SDU). All individuals should make their own travel arrangements to reach their accommodation. TRANSPORT BV1 and DAV will be serviced by the TM system, and accredited and non-accredited additional team officials staying at these accommodation sites will be able to access the TM service to the Media Transport Mall using a special access pass. The Media Transport Mall will serve as a transport hub to travel to the Olympic Village main entry. Further details regarding each shuttle service can be found below. Additional team officials can also access BV1 and DAV by public transport. The BRT system can be used to travel to BV1 in Barra; additional team officials should disembark at Dom Bosco station. The train system can be used to travel to DAV in Deodoro. The closest station to this accommodation is Deodoro station. Limited parking will be available at BV1 and DAV. Barra Village 1 - Olympic Village (via the Media Transport Mall) This service will travel between BV1 and the Media Transport Mall. The return service to BV1 will stop at the Olympic Village. This shuttle will operate 24 hours a day except on ceremony days, when the service will be reduced. 87

88 NOC CHEFS DE MISSION MANUAL SERVICE DATES FREQUENCY BV1 - MTM - OLV July minutes (peak) 30 minutes (off-peak) 60 minutes (overnight) 30 July - 24 August minutes (peak) 30 minutes (off-peak) 60 minutes (overnight) Media Transport Mall - Olympic Village This service connects the Media Transport Mall with the Olympic Village on a limited timetable, from 8.30am until 9.00pm. There is no overnight service and it will not operate on ceremony days. Any changes to the timetable will be communicated through Info +. SERVICE DATES FREQUENCY MTM - OLV 24 July - 4 August minutes 6-20 August minutes Deodoro Accommodation Village - Olympic Village (via the Media Transport Mall) This service will travel between DAV and the Media Transport Mall. It will operate 24 hours a day with a reduced service on ceremony days (see below). The TM service to competition venues within the Deodoro zone will only be available for accredited ATOs staying at DAV. SERVICE DATES FREQUENCY DAV - MTM - OLV 24 July - 24 August minutes (peak) 30 minutes (off-peak) 60 minutes (overnight) DEPARTURES A transport service will be provided for accredited ATOs to travel from BV1 and DAV to GIG, provided that their data has been entered in the ADS. Rio 2016 will not provide departure services for non-accredited additional team officials; therefore, they must make their own arrangements to go to the airport. Accredited ATOs staying at BV1 can use the TM departures service. This service runs directly from BV1 during the periods specified below. When the direct service stops, ATOs will be able to travel from BV1 via the Media Transport Mall. DEPARTURES DATES FREQUENCY BV1 - GIG 24 July - 4 August minutes August

89 Accommodation and services DEPARTURES DATES FREQUENCY BV1 - MTM 5-21 August minutes MTM - GIG 5-6 August minutes 7-18 August minutes August minutes Accredited ATOs staying at DAV can use the direct TM departures transport service, according to the table below. SERVICE DATES FREQUENCY DAV - GIG 24 July - 6 August minutes 7-18 August minutes August minutes Accredited ATOs travelling from BV1 or DAV can use the TA service to the Olympic Village to get to the airport, provided that their data has been entered in the ADS FOOTBALL ACCOMMODATION For each NOC with a qualified football team, Rio 2016 will provide accommodation services in Rio de Janeiro and the co-host cities, from 24 July 2016 until 24 hours after their last match. Teams should arrive directly in their first co-host city at least five days prior to their first match. All teams playing in Rio de Janeiro will be accommodated at the Olympic Village, in a separate building from their delegation. All other teams will be accommodated at the following hotels: CITY HOTEL ADDRESS Belo Horizonte Mercure Belo Horizonte Lourdes Hotel Avenida Contorno, 7,315 Lourdes - Belo Horizonte CEP Brasilia Royal Tulip Brasília Alvorada SHTN Trecho 1, Conj. 1B, Bloco C Brasília CEP Manaus Tropical Manaus Ecoresort Avenida Cel. Teixeira, 1,320 Manaus CEP Salvador Gran Hotel Stella Maris Praça Stella Maris, 200 Stella Maris - Salvador CEP Sao Paulo Bourbon Convention Ibirapuera Hotel Avenida Ibirapuera, 2,927 Moema - São Paulo CEP Note that teams competing in the same city will be accommodated at the same hotel. 89

90 NOC CHEFS DE MISSION MANUAL OLYMPIC VILLAGE Teams competing in Rio will be allocated 28 beds, across four apartments (12 twin rooms and four single rooms) for athletes and team officials, which will include medical and storage spaces at the Olympic Village. All delegates accommodated at the Olympic Village must have OLV + R access on their accreditation. Football Competition Training Venue Pass (CTVP) holders will not have access to the Olympic Village or Transport for Athletes (TA) system to and from the Olympic Village. The same services and policies as those for regular Olympic Village residents will apply to football teams. No additional space will be allocated to NOCs at the Olympic Village for athletes returning from football co-host city hotels once they have been eliminated from competition. Accredited team officials and P alternate athletes that do not have knife and fork dining privileges can purchase single meal vouchers for BRL110 to eat in the Main Dining Hall. ADDITIONAL TEAM OFFICIALS Football teams were offered the opportunity to purchase an additional apartment (seven beds - three twin rooms and a single room) at the Olympic Village for Additional Team Officials and accredited P alternate athletes with Olympic Village access ( OLV + R ) on their accreditation only. NOCs will be responsible for accommodating any team officials that cannot be housed at the Olympic Village. ARRIVALS Football teams staying at the Olympic Village will receive the same arrivals services as other sport athletes (see section 4). ACCREDITATION VALIDATION Athletes and officials arriving in Rio should follow the same accreditation procedures as those outlined in section 3.6. TRANSPORT Rio 2016 will provide a TA dedicated bus service for football teams to travel from the Olympic Village to/from competition and training venues, according to the team s competition and training schedules. Travel times to competition and training venues can be found on the Rio Exchange. The team bus will be available from 24 July 2016 for the team s first training session. All procedures described in section 9.2 on team buses will apply to football teams staying at the Olympic Village. Football CTVP holders (see section 6.4.1) will not be able to travel on the team bus to/from the Olympic Village from/to competition and training venues in Rio. 90

91 Accommodation and services Equipment vans Each football team will have access to a dedicated equipment van and driver to help move their equipment from the Olympic Village to the official training or competition venue. The driver will first meet the team at the Olympic Village for their first training session. The service will be available according to the training and competition schedule. NOCs will not be allowed to self-drive the equipment vans. DEPARTURES Departures services from the Olympic Village to GIG and SDU airports will be available from 24 July 2016, 24 hours a day, according to the data entered in the ADS. See section for information about departures from the Olympic Village FOOTBALL CO-HOST CITY HOTELS Football teams staying at the above-listed football co-host city hotels will be allocated 13 twin-occupancy rooms for 18 athletes and 7 team officials, as well as two cleared rooms for medical and storage spaces. The medical and storage rooms will be in a private wing or floor of the hotel; however, they may not be in the same location as those allocated for the teams accommodation. A dining/meeting room facility, with an average space of 100m 2, will also be available. RESIDENT SERVICES SERVICES Food services Housekeeping Internet Laundry services Ice Lounges Meeting space Parking Recreation Rio 2016 information desks Security DETAILS Athletes and team officials, as well as accredited and unaccredited additional team officials that have purchased accommodation packages at the hotel, will have access to a private dining space and will be entitled to breakfast, lunch and dinner. Daily cleaning, linen and towel changes. Free-of-charge internet will be available in the rooms. An overnight laundry service will be provided for team training and match kit, and personal items (up to 8kg per individual, per day). Additional laundry will be user-pay and subject to the normal hours of service. Ice for therapeutic purposes will be available at each hotel at a volume of 60kg per team, per day. All hotels will feature recreational areas equipped with televisions, lounge chairs, daily newspapers, magazines and computers, for all hotel guests. A private meeting space set up for 30 people will be available with a television, DVD player and internet access. Rio 2016 will not provide NOC dedicated parking at the football co-host city hotels. Limited parking will be available at these hotels at the NOC s cost. Football teams will have the non-exclusive use of hotel leisure facilities, including the gym and swimming pool, where available. Each hotel will feature a Rio 2016 information desk. Rio 2016 will provide security operations, including secure areas, accredited zones and checks. There will be no mag and bag at hotel entrances, but there will be security guards on all floors dedicated to football teams. 91

92 NOC CHEFS DE MISSION MANUAL ADDITIONAL TEAM OFFICIALS Football teams were offered the opportunity to purchase up to 10 additional bedrooms at the football co-host city hotels through Rio 2016 for their additional team officials (ATOs accredited with an OIAC, Football CTVP holders, or unaccredited individuals) and accredited P alternate athletes at the same hotel. Where possible, these bedrooms will be in close proximity to the team. However, this cannot be guaranteed at each hotel. The price of these rooms includes all meals and access to the team dining area. NOCs were offered the opportunity to request accommodation for the preliminary stages. As teams advance, room nights for subsequent rounds (quarter-finals, semi-finals, gold/bronze medal matches) will be invoiced to the NOC for each three-night stay. These invoices will be issued from, and must be paid in full to, the Rio 2016 Finance desk in the NOC Services Centre at the Olympic Village before the football team s check-out and departure from each hotel. ARRIVALS Rio 2016 arrivals services will be provided at the football co-host cities 24 hours a day, in line with the competition and training schedules, from 24 July until 21 August For first-time arrivals in Brazil, each team s data must have been entered in the ADS to ensure adequate services. Rio 2016 will provide NOC delegations with airport directional guidance, baggage assistance and an onward transport service from the airport to their official Rio 2016 football co-host city hotel. Football teams will be met by their Team Liaison Officer (TLO), team bus and equipment van for their airport transfer, which will be available from 24 July See section 6.5 for further information about football TLOs. Football CTVP holders will be able to travel on the team bus to the hotel. ACCREDITATION VALIDATION Accreditation validation services will not be available at any football co-host city airports or hotels and must therefore be completed at the Venue Accreditation Offices (VAOs), located at each competition venue (see section 3.6.2). CHECK-IN PROCESS All football hotels will have a dedicated desk for team check-in. All room keys will be given to the delegation s team leader who will distribute them to the rest of the team. The team leader will also be required to provide a hotel-accepted method of payment (credit card or cash) for any additional and incidental costs incurred during their stay at the football hotel. ACCESS TO RESIDENT AREAS An OIAC, a Football CTVP or a hotel access pass will be required to access team bedroom floors and team meeting, medical and dining spaces. Residents Permanent hotel access passes will be available to any accredited or unaccredited additional team official or P alternate athlete accommodated in a room purchased through Rio

93 Accommodation and services Information for hotel access passes will be collected by 1 July The passes will be distributed by Rio 2016 upon arrival at the first football co-host city hotel. Non-resident passes Alternatively, the hotel access pass can grant date-specific access to accredited or nonaccredited visitors working with the team, but not residing at the hotel. Requests for nonresident passes must be made at the Rio 2016 information desk at the hotel by 6.00pm the day before the visit. MEDICAL SERVICES Medical services for NOCs will be delivered primarily at the medical posts located at competition venues. The level of service in the football co-host cities will be consistent with those available at all Rio 2016 competition venues. Rio 2016 will not operate a dedicated medical post at any of the football co-host city hotels or training venues. An ambulance will be on-site 24 hours a day, seven days a week at each hotel. In addition, each football co-host city will have a Venue Medical Manager and a Medical Operations Manager coordinating all medical services, who can be contacted by NOCs to clarify any doubts or assist with medical matters. Additional services such as imaging, dentistry and ophthalmology will be available free of charge at the official reference hospitals in the respective cities. The below table lists the reference hospitals in the football co-host cities: CO-HOST CITY HOSPITAL CLIENT TYPE Belo Horizonte Hospital Mater Dei NOCs and Games Family Private Hospital das Clínicas de Belo Horizonte Spectators Public Brasilia Home Hospital Ortopédico e Medicina Especializada NOCs and Games Family Private Hospital Geral do Distrito Federal Spectators Public Manaus Hospital Adventista NOCs and Games Family Private Hospital 28 de Agosto Spectators Public Salvador Hospital Aliança NOCs and Games Family Private Hospital São Raphael NOCs and Games Family Private Hospital do Subúrbio Spectators Public Hospital Geral do Estado Spectators Public 93

94 NOC CHEFS DE MISSION MANUAL CO-HOST CITY HOSPITAL CLIENT TYPE Sao Paulo Hospital Sociedade Beneficente Israelita Brasileira Albert Einstein NOCs and Games Family Private Hospital Sírio Libanês NOCs and Games Family Private TRANSPORT Hospital de Clinicas de São Paulo Spectators Public No Olympic Route Network (ORN) will operate at the football co-host cities. However, local traffic management measures will be in place to assist with Games traffic. Rio 2016 will provide a TA dedicated bus service for football teams to travel from the official football co-host city hotels to/from competition and training venues, according to the team s competition and training schedules. Team buses and drivers may differ from day to day, but the vehicle type will remain the same. Team buses are to be used solely for transport to training and competition venues. They will be available up to a maximum of 24 hours after a team s final match. Any journey required other than those to official Rio 2016 venues will need to be arranged by the NOC, which should hire its own vehicle. Football CTVP holders will be able to travel on the team bus to/from football co-host city hotels from/to competition and training venues. The Rio 2016 Team Liaison Officer, or an accredited team representative must communicate any changes to the team s transport requirements directly to the Rio 2016 information desk in the team hotel by 5.00pm the day before. Equipment vans Each football team will have access to a dedicated equipment van and driver in each city to help move their equipment from the football co-host city hotel to the official training or competition venue. Parking facilities will be available for equipment vans at the football co-host city hotels, training and competition venues. Football competition travel times The travel times between the football co-host city hotels and competition venues can be found below. CO-HOST CITY HOTEL VENUE TRAVEL TIME Belo Horizonte Mercure Belo Horizonte Lourdes Hotel Mineirão 34 minutes Brasilia Royal Tulip Brasília Alvorada Mané Garrincha Stadium 19 minutes 94

95 Accommodation and services CO-HOST CITY HOTEL VENUE TRAVEL TIME Manaus Tropical Manaus Ecoresort Amazônia Arena 24 minutes Salvador Gran Hotel Stella Maris Fonte Nova Arena 51 minutes Sao Paulo Bourbon Convention Ibirapuera Hotel Corinthians Arena 55 minutes Inter-city travel Inter-city travel will be provided for football teams in line with the competition schedule. Rio 2016 will provide free-of-charge domestic flight tickets for 18 athletes and seven accredited team officials for each football team. Each delegate will be able to take 23kg on the flight, additional baggage will be transferred as freight. Rio 2016 will cover up to 1,000kg per team, per flight, free of charge. Any additional weight will be at the NOC s cost, to be arranged directly with the airline. For NOCs with athletes participating in football, the NOC Chef de Mission and Deputy Chef de Mission will be able to pre-book travel to the relevant football co-host cities, free of charge. Tickets for travel must be booked at the Arrivals and Departures desk in the NOC Services Centre 72 hours in advance for the group phase, or 48 hours in advance for the finals (round of 16, quarter-finals, semi-finals and finals). A limited number of additional seats will also be reserved for P alternate athletes and additional team officials (accredited or unaccredited), for purchase by the NOC. Details regarding confirmation of additional flight tickets will be provided in the Football Team Leaders Guide, to be published on the Rio Exchange in June DEPARTURES Teams must use their team bus and equipment van to go to the airport for departure up to 24 hours after their final match GROOMS ACCOMMODATION The grooms accommodation (GRA) is a newly built condominium complex located within the secure perimeter of the Olympic Equestrian Centre (EQC) and will be available to residents from 24 July until 24 August 2016, at the NOC s own cost. One veterinarian per NOC will be allocated a bed at the grooms accommodation, at no cost to the NOC. This transfers their bed entitlement from the Olympic Village to the grooms accommodation. Although veterinarians have been allocated beds at the grooms accommodation, they will still have access to the Olympic Village residential zone and Main Dining Hall. Other residents will not have access to the Olympic Village unless they have been invited by their NOC using the NOC s guest pass quota. The grooms accommodation is close to the stables (455m using the Rio Caldeireiro bridge), allowing grooms and veterinarians easy access to their horses, 24 hours a day. Avenida Duque de Caxias, Vila Militar Deodoro - Rio de Janeiro - CEP

96 NOC CHEFS DE MISSION MANUAL The grooms accommodation consists of: Six floors per building Four apartments per floor Three twin rooms, one single room, three bathrooms, a social space and a balcony per apartment Smoking is strictly forbidden in all buildings at the grooms accommodation. A clearly marked outdoor smoking area will be available near the resident centre. The grooms accommodation has the same furniture and technology equipment as the residential spaces in the Olympic Village (see sections and ), including airconditioning in the bedrooms and a mosquito screen on the window in the kitchen area (uninstalled). Apartment layout: Each apartment will have a dedicated Wi-Fi modem, providing a shared broadband bandwidth of 40MB per second. Wi-Fi passwords will be displayed in the apartments. In the resident centre, there will be two laptops with internet access for residents use. The grooms accommodation will have two 40-inch televisions in the resident centre and entertainment room. The televisions will show commercial channels (refer to section ) and public channels. Twenty-four-inch televisions with 30 commercial channels (see above reference) will be available in the social space of the apartments. OBS live feed is not included. 96

97 Accommodation and services RESIDENT SERVICES RESIDENT SERVICE Laundry Housekeeping Ice Mail DETAILS Resident centre services and self-service washing and drying machines will be available 24 hours a day. Housekeeping services will be the same as those provided at the Olympic Village (see section 5.2.1). Ice will be available on the ground floor close to the resident centre. No post or mail can be delivered directly to the grooms accommodation. All deliveries should be directed to the NOC at the Olympic Village. NOCs should make their own arrangements for forwarding mail between the grooms accommodation and the Olympic Village. FOOD AND BEVERAGE All meals will be served at the Olympic Equestrian Centre from 24 July to 24 August 2016 at the following times: SERVICE HOURS OF OPERATION Breakfast Lunch Dinner 6.30am am 11.00am pm 6.30pm pm Residents will be able to access the dining services at the times specified above. Complimentary water will be available at the resident centre. Coca-Cola vending machines will be available on the ground floor of each building at a cost. Coca-Cola fobs will not be accepted at the grooms accommodation. Food items and beverages (up to five litres per person, per entry) for personal consumption will be permitted through the security screening area at the grooms accommodation. MEDICAL Medical services will be provided at the Olympic Equestrian Centre during the competition period, as described in section Out-of-hours medical emergencies will be escalated to a resident centre team member, who will contact the emergency services as required ACCESS Access to the grooms accommodation is granted to properly accredited individuals with the following accreditation codes: CATEGORY Ao - Grooms and P reserve grooms Ao - veterinarians All other NOC accreditation categories (Aa, Ac, Ao, NOC, NOC**, P alternate athletes) P personal coaches, TVP holders ACCESS EQ + GRA EQ + OLV EQ or ALL + OLV None 97

98 NOC CHEFS DE MISSION MANUAL The access right to the grooms accommodation alone does not grant access to the Olympic Village. Rio 2016 will not operate a guest pass system for the grooms accommodation and guest visits will not be possible. VEHICLE ACCESS The secure perimeter of the grooms accommodation will be in place 24 hours a day. There are two access points to the buildings (as indicated in the relevant map in section 21.5): 1. VSA/PSA at the main entrance, adjacent to the grooms accommodation 2. Olympic Equestrian Centre entrance: access point only through the Rio Caldeireiro bridge Un-VAPPed vehicles will not be able to pick up or drop off at the main entrance of the grooms accommodation. Information on arrivals and departures can be found in sections and FIRST-TIME ARRIVALS NOCs must complete their Delegation Registration Meeting (DRM) before the arrival of any horses, grooms or veterinarians at the Olympic Equestrian Centre or grooms accommodation. The first arrival of horses via the Freight Support Plan will take place on 29 July For full details regarding the arrival of horses, refer to the Equestrian Freight appendix of the Customs and Freight Manual on the Rio Exchange. ARRIVALS WITH HORSES Some grooms and veterinarians are expected to arrive together with their horses and will be transported in the same convoy to the Olympic Equestrian Centre. Upon arrival at Tom Jobim International Airport (GIG), all formalities and procedures will be completed to ensure that all horses, their attendants (including grooms) and equipment are transferred to the Olympic Equestrian Centre as quickly as possible. Grooms and veterinarians will be able to enter the Olympic Equestrian Centre upon presentation of their Pre-Valid Card (PVC), together with the valid identity document submitted by the NOC in the accreditation application. An access device will be provided which, together with the PVC, will enable them to enter the venue and grooms accommodation until they are able to validate their accreditation at the Venue Accreditation Centre (VAO) at the Olympic Equestrian Centre. This must be done within 24 hours of check-in. ARRIVALS WITHOUT HORSES Grooms or veterinarians arriving without their horses should be able to validate their PVC at the airport during the accreditation desk opening hours (see section 4.6.1). If a groom or veterinarian is not able to validate their PVC at the airport, they must proceed to the VAO at the Olympic Equestrian Centre to validate their PVC. If a groom or veterinarian arrives outside the VAO working hours, they will be able to enter the grooms accommodation, as long as their name and identity details have been provided by the NOC in advance (see section ). 98

99 Accommodation and services An indirect connecting transport service will be provided for grooms and veterinarians arriving without their horses. The service will connect GIG to Deodoro Accommodation Village (DAV) and from there, a shuttle will be provided for onward travel to the grooms accommodation at the Olympic Equestrian Centre. This service will only be available to grooms and veterinarians in possession of a PVC. The transport service will start on 27 July 2016, two days before the first horses arrive, and will cease on 7 August Three shuttles a day will operate between DAV and the grooms accommodation. Grooms and veterinarians will be able to wait for the transport service at the reception at DAV. Dates of operation and frequency of the grooms arrival service are provided below. No arrival transfer services will be provided from Santos Dumont Domestic Airport (SDU) to the grooms accommodation. DATES OF SERVICE FROM TO FREQUENCY TRAVEL TIME (WITHOUT ORN) TRAVEL TIME (WITH ORN) 27 July - 7 August 2016* GIG DAV 40 minutes 55 minutes 50 minutes DAV GRA 11.30am 4.30pm 9.30pm 15 minutes 15 minutes *Except on 5 August 2016, when only one transfer will be provided at 11.30am due to the Opening Ceremony. Upon first-time arrival at the grooms accommodation, grooms and veterinarians should proceed to the main entrance on Avenida Duque de Caxias, CHECK-IN NOCs should nominate a representative who will reside at the grooms accommodation, to make decisions and resolve issues on behalf of the NOC. The representative must sign for the keys to all rooms within the allotment. A simplified Inspection & Inventory (I&I) process will be followed, similar to the Olympic Village I&I (see section 3.4.1). For the fast track inspection, any defects to furnishings and fittings in the rooms must be reported to the grooms accommodation resident centre within two hours of check-in. NOCs should submit a list of names of all residents, as well as their identity document information to groomsaccommodation@rio2016.com at least one month prior to their arrival in Rio. For Brazilian citizens, a valid government issued photo identity document (RG) number or Brazilian driving licence number is acceptable. For Mercosur members, a valid passport or government issued photo identity document can be used. For other non-brazilians, only a valid passport is accepted. During check-in, all residents will be briefed on the accommodation, including the following important information: 99

100 NOC CHEFS DE MISSION MANUAL Resident centre services Dining times Internet access Fire and evacuation procedures and meeting point Rio 2016 staff will assist with check-in, ensure that all residents are reunited with their baggage and escort residents to their allocated accommodation. TRANSPORT There is no transport service directly connecting the grooms accommodation to the Olympic Village. However, properly accredited NOC delegates will be able to access TA services from/to the Olympic Equestrian Centre to/from the Olympic Village during training and competition periods. Grooms with a guest pass to visit the Olympic Village will be dropped off at the Athlete Transport Mall and will need to walk to the guest pass office located at the Olympic Village main entry. Please refer to the Olympic Village map in section 21.3 to see the distance. P3 parking is available on a first-come, first-served basis at a dedicated car park next to the Olympic Equestrian Centre, for vehicles with a P3 VAPP CHECK-OUT Check-out by grooms and veterinarians should be done by 12.00pm (noon) on the date of departure. Veterinarians are entitled to remain for the entire period until 24 August Residents must return their keys to the resident centre. The check-out I&I must be conducted by the NOC representative residing at the grooms accommodation prior to departure, according to the process outlined in section Rio 2016 will apply charges for damaged or missing items (including keys), non-standard cleaning (for example, cleaning the smell and damage caused by smoking in the rooms), or the removal of abandoned material left behind. Information about the schedule of damages can be found in section Any charges will be applied to the NOC s account and must be paid for at the Olympic Village prior to the NOC s departure DEPARTURES Residents will be required to take their baggage with them for immediate departures, or have it labelled and securely stored for later collection and departure at the resident centre. Grooms and veterinarians departing with horses will be required to take their baggage to the stables compound ready to load onto the horse transport managed by Peden Bloodstock. From 11 to 22 August 2016, an indirect transfer will be provided to GIG via DAV for grooms and veterinarians who will not depart with the Peden Bloodstock convoy to GIG. Transport from the grooms accommodation drop-off point to DAV, where grooms and veterinarians will change to transfer to GIG, will be available to those who entered their departure details in the ADS. Assistance with baggage will be provided where necessary. Further information will be available at the resident centre. 100

101 Accommodation and services DATES OF SERVICE FROM TO FREQUENCY TRAVEL TIME (WITHOUT ORN) TRAVEL TIME (WITH ORN) August 2016* GRA DAV 9.00am 1.00pm 5.00pm 15 minutes DAV GIG 40 minutes 50 minutes *Except on 21 August 2016, when only one transfer will be provided at 9.00am due to the Closing Ceremony OTHER ACCOMMODATION Accommodation for Olympic Family, international dignitaries and NOC guests is spread across the Barra, Copacabana and Maracanã venue zones. RIO 2016 ACCOMMODATION PORTAL NOCs can use the Accommodation portal to consult their confirmed room allocation and check details such as hotel location, room type, check-in and check-out dates and room rates. ACCOMMODATION HELPLINE A helpline for all accommodation queries will operate 24 hours a day, seven days a week from 1 July to 18 September NOCs can call (+55) (21) for assistance. ROOMING LISTS NOCs can send their hotel rooming lists directly to the relevant hotels. Any changes in information should be submitted to the hotel at least 72 hours in advance of the guest s arrival. Contact details for each hotel can be found on the Accommodation portal under the section My Account, by clicking on the specific hotel. INCIDENTAL CHARGES Upon check-in, guests will be required to provide their passport details and a credit card for pre-authorisation to cover the cost of any incidental charges. Guests are responsible for direct payment to the hotel of all additional charges incurred during their stay. Individuals who are unable to provide a credit card may be able to pay a cash deposit calculated per day to cover incidentals that they wish to charge to their rooms, upon arrangement with the specific hotel. If the deposit is not spent during the stay, the guest will be reimbursed during check-out. If the deposit is used during the stay, the hotel reception will contact the guest to top this up, to ensure the hotel is always covered OLYMPIC FAMILY HOTELS The Olympic Family Hotels are located in Barra da Tijuca, close to Barra Olympic Park. There are four main hotels: Windsor Oceânico; Windsor Barra; Windsor Marapendi and the Novotel. To see the locations of these hotels, refer to the map in section WINDSOR OCEÂNICO HOTEL NOC Presidents and Secretaries General will be accommodated at the Windsor Oceânico, a 101

102 NOC CHEFS DE MISSION MANUAL four-star hotel located in the Barra zone, 16km from the Olympic Village and 3km from the IOC official hotel. The Windsor Oceânico is a T3 destination hotel. Windsor Oceânico Rua Martinho de Mesquita, Barra da Tijuca Rio de Janeiro CEP Telephone: (+55) (21) Rates paid for these rooms include Wi-Fi and one breakfast per guest, per room. Accreditation is not required to enter the Windsor Oceânico Hotel; however, pedestrian screening will be required to access the Convention Centre for the IOC Session. The Windsor Oceânico will accommodate the IOC s Olympic Solidarity and NOC Relations offices, as well as those of ANOC and the Court of Arbitration for Sport (CAS). There will also be a ticket box office to service guests accredited in the NOC category. WINDSOR BARRA HOTEL The Windsor Barra is a five-star hotel, adjacent to the Windsor Oceânico Hotel. Windsor Barra Avenida Lúcio Costa, 2,630 - Barra da Tijuca Rio de Janeiro CEP Telephone: (+55) (21) The World Anti-Doping Agency (WADA) office will be located here. Accreditation will not be required to enter the hotel. WINDSOR MARAPENDI HOTEL The Windsor Marapendi is a five-star hotel and will serve as the official IOC headquarters housing all IOC offices, except those listed above at the Windsor Barra and Oceânico Hotels. IOC members, IF Presidents and Secretaries General will be accommodated here. Windsor Marapendi Avenida Lúcio Costa, 5,400 - Barra da Tijuca Rio de Janeiro CEP Telephone: (+55) (21) Accreditation with OFH access or a guest pass will be required to enter this hotel. NOC Presidents and Secretaries General, and their accompanying guests (NOC**) will be accredited to access the hotel. Guest passes will be required to access the hotel from 29 July to 23 August They will be issued at the guest pass centre, located in the lobby of the Novotel Barra Hotel, and will be valid from 7.00am to 11.00pm on the date of issue. 102

103 Accommodation and services An IOC operated ticket box office, servicing IOC members, will be located at this hotel. NOVOTEL BARRA HOTEL The Novotel Barra is a four-star hotel, where the Olympic Family Accreditation Centre will be located. Accreditation will not be required to enter the hotel. Novotel Barra da Tijuca Avenida Lúcio Costa, 5,210 - Barra da Tijuca Rio de Janeiro CEP Telephone: (+55) (21) Olympic Family Accreditation Centre The Olympic Family Accreditation Centre is located here and will operate from 18 July until 21 August 2016 for NOC Presidents and Secretaries General, and international dignitaries to validate their Pre-Valid Card (PVC) if they have not already done so at Tom Jobim International Airport (GIG) upon arrival. DATE HOURS OF OPERATION July am pm 29 July - 4 August am pm 5-20 August am pm 21 August am pm NOC delegates may only validate their accreditation once their NOC s DRM has been completed. The guest pass centre, issuing guest passes for the Windsor Marapendi Hotel, will also be based here. OLYMPIC INFORMATION DESKS Olympic information desks will be situated in the lobby of the Windsor Marapendi, Windsor Oceânico and Windsor Barra hotels, providing Olympic-related information and Rio 2016 secretariat and transport services. The desks will be operational from 24 July until 23 August 2016, from 8.00am to 9.00pm. Olympic information desks will assist with: General Olympic Family secretariat information T1, T2 and T3 information and services Lost and found issue resolution for competition venues and T3 vehicles Football co-host city travel and accommodation reservations for NOC Presidents and Secretaries General of NOCs with competing teams (see section 15.6) Transport issue resolution 103

104 NOC CHEFS DE MISSION MANUAL Competition schedule information Team Welcome Ceremony information Ceremonies transport information Information about special events, including the Opening Ceremony for the IOC Session Maps and public transport guidance NOC Hospitality House locations The following additional services will be available at the Windsor Oceânico Hotel: Distribution of mobile telephones to NOC Presidents and Secretaries General (see section ) Distribution of Opening and Closing Ceremony complimentary tickets to NOC Presidents, Secretaries General and NOC guests (see section 15.9) MEDICAL SERVICES A medical post will be available in the official IOC hotel, the Windsor Marapendi. The medical post will be operational from 18 July until 24 August 2016, 24 hours a day. It will provide firstaid and emergency services to Olympic Family members and will be staffed by a nurse and an on-call doctor. An ambulance will also provide emergency services at the Olympic Family Hotels. For more serious cases, Olympic Family members will be transferred to the reference hospital, Samaritano, in Barra INTERNATIONAL DIGNITARY HOTELS International dignitary hotels are located in Copacabana. They are not exclusively allocated to international dignitaries and, as such, accreditation will not be required for access. Rio 2016 does not currently intend to provide additional security overlay at these hotels. A list of T3 destinations can be found in section Refer to the Rio Exchange for the most recent version CRUISE SHIP ACCOMMODATION The NCL Getaway cruise ship will be docked at Porto Maravilha in the Maracanã zone, close to the Maracanã Stadium (see the map in section 21.4). This zone is also home to the Olympic Stadium, Sambódromo and Maracanãzinho venues, and the port area boasts an exciting live site for spectators. For guests accommodated on the cruise ship, rooming lists and any subsequent changes thereto should be uploaded exclusively to the Accommodation portal. A template for the cruise ship rooming list is available on the portal. RECREATIONAL RESIDENT SERVICES The cruise ship will be equipped with various dining and leisure facilities, including a fitness centre and a theatre. For a full description, refer to the NCL Getaway website. 104

105 Accommodation and services Most restaurants and bars on the ship will be available for ship residents. Operational hours of the facilities and services provided are subject to confirmation, depending on Games-time events, and guests are advised to visit the on-board information desk for the most up-to-date information. Room service will be available 24 hours a day. ACCESS TO PASSENGER TERMINAL AND CRUISE SHIP Access to the passenger terminal will be granted only for those carrying a valid identity document, including a passport, Brazilian identity card (RG) or an Olympic Identity and Accreditation Card (OIAC), combined with an accommodation voucher for the ship or an invitation for an on-board event. Vouchers can be obtained from the Rio 2016 Accommodation portal. Ship residents can embark immediately after check-in, but will only gain access to their cabin after 2.00pm, with the exception of 4 August 2016, when boarding will be authorised only after 12.00pm (noon), with access to cabins after 4.00pm. TRANSPORT The cruise ship is included on the T3 destination list and the T3 drop-off area will be located in close proximity to the port. Un-VAPPed vehicles will have a separate drop-off area, close to the cruise ship terminal entrance. The cruise ship terminal is located close to the Port VLT (light rail train) system. CHECK-OUT On the day of their check-out, residents must leave the cabin by 10.00am and should disembark the ship by 12.00pm (noon), with the exception of 22 August 2016, when all guests must clear the cabins and disembark before 10.00am. 105

106 SECTION 6 Sport

107 Sport 6 SPORT 6.1 COMPETITION VENUES The 306 medal events that make up the Rio 2016 Olympic programme will be held at a total of 37 competition venues, the complete list of which is provided below. These venues can be divided into five geographical zones: Barra, located in the western zone of Rio de Janeiro Copacabana, in the southern zone Deodoro, in the western zone Maracanã, in the northern zone Football co-host cities that are spread around the country See section 21.5 for more details on each venue, including a map and details of each venue s capacity. Detailed information will also be available in the relevant Team Leaders' Guides per sport, to be published on the Rio Exchange in June Competition venues in Rio de Janeiro SPORT/DISCIPLINE VENUE ZONE AQUATICS Diving Maria Lenk Aquatics Centre Barra Marathon swimming Fort Copacabana Copacabana Swimming Olympic Aquatics Stadium Barra Synchronised swimming Maria Lenk Aquatics Centre Barra Water polo (preliminaries) Maria Lenk Aquatics Centre Barra Water polo (finals) Olympic Aquatics Stadium Barra ARCHERY Sambódromo Maracanã ATHLETICS Marathon Sambódromo Maracanã Race walk Pontal Barra Track and field Olympic Stadium Maracanã BADMINTON Riocentro - Pavilion 4 Barra 107

108 NOC CHEFS DE MISSION MANUAL SPORT/DISCIPLINE VENUE ZONE BASKETBALL Basketball Carioca Arena 1 Barra Basketball (women s preliminaries) Youth Arena Deodoro BOXING Riocentro - Pavilion 6 Barra CANOE Slalom Whitewater Stadium Deodoro Sprint Lagoa Stadium Copacabana CYCLING BMX Olympic BMX Centre Deodoro Mountain bike Mountain Bike Centre Deodoro Road race Fort Copacabana Copacabana Road (time trial) Pontal Barra Track Rio Olympic Velodrome Barra EQUESTRIAN (DRESSAGE, EVENTING, JUMPING) Olympic Equestrian Centre Deodoro FENCING Carioca Arena 3 Barra FOOTBALL Football Olympic Stadium Maracanã Football Maracanã (finals) Maracanã GOLF Olympic Golf Course Barra GYMNASTICS Artistic Rio Olympic Arena Barra Rhythmic Rio Olympic Arena Barra Trampoline Rio Olympic Arena Barra HANDBALL Future Arena Barra HOCKEY Olympic Hockey Centre Deodoro JUDO Carioca Arena 2 Barra 108

109 Sport SPORT/DISCIPLINE VENUE ZONE MODERN PENTATHLON Fencing Youth Arena Deodoro Riding and combined Deodoro Stadium Deodoro Swimming Deodoro Aquatics Centre Deodoro ROWING Lagoa Stadium Copacabana RUGBY Deodoro Stadium Deodoro SAILING Marina da Glória Copacabana SHOOTING Olympic Shooting Centre Deodoro TABLE TENNIS Riocentro - Pavilion 3 Barra TAEKWONDO Carioca Arena 3 Barra TENNIS Olympic Tennis Centre Barra TRIATHLON Fort Copacabana Copacabana VOLLEYBALL Beach volleyball Beach Volleyball Arena Copacabana Volleyball (indoor) Maracanãzinho Maracanã WEIGHTLIFTING Riocentro - Pavilion 2 Barra WRESTLING Carioca Arena 2 Barra Competition venues in the football co-host cities CITY COMPETITION VENUE Belo Horizonte Mineirão Brasilia Mané Garrincha Stadium Manaus Amazônia Arena Salvador Fonte Nova Arena Sao Paulo Corinthians Arena 109

110 NOC CHEFS DE MISSION MANUAL 6.2 COMPETITION SCHEDULE The Daily Competition Schedule can be found in section The most recent version, as well as a detailed, session-by-session breakdown of the schedule for each sport, can be found on the Rio Exchange and will also be available in the Team Leaders' Guides. All updates to the competition schedule, including information on competition draws, where relevant, will be posted on Info +. Should events be brought forward, delayed, postponed or cancelled, teams will be informed of the revised competition schedule through the Sport Information Centre (SIC) at the Olympic Village, Sport Information Desks (SIDs) at competition venues and through Info SPORT EQUIPMENT SPORT EQUIPMENT LIST A list of sport equipment and suppliers that will be used for competition during the Games can be found on the Rio Exchange INTER-VENUE SPORT EQUIPMENT TRANSFERS Rio 2016 Logistics will offer a free-of-charge scheduled service to transport over-sized sport equipment between the Olympic Village and competition and training venues, for selected sports only. NOCs will not be permitted to travel with the Logistics truck, but may follow with their NOC vehicles if the relevant security protocols are met. Oversized sport equipment transfers must be booked at the Logistics desk in the NOC Services Centre. Transfers will not need to be booked for oars, kayaks or pole vaults, as they will be transported from the airport to the venue according to the procedure defined in the relevant Team Leaders' Guide. 6.4 GAMES-TIME TRAINING VENUES Most training venues will be open from the official opening of the Olympic Village on 24 July 2016, until the last day of competition for the respective sport/discipline. NOCs should refer to the relevant Team Leaders' Guide and the Rio Exchange for the exact dates per sport. The specific opening hours and dates for each venue, including information on additional orientation/familiarisation training at competition venues, where relevant, will be made available in the Team Leaders' Guides. Two categories of Games-time training venues will be available: Training areas within competition venues: Certain sports are able to conduct some or all training on the field of play (before competition starts), in warm-up areas and/or in separate areas at the competition venue Stand-alone training venues: Games-time training venues which will not be used to host any competition. Training venues in the football co-host cities fall within this category 110

111 Sport The training venue booking process will vary across the different sports as follows: For some sports, teams will not be required to book training sessions; the venues will offer an open-door policy For other sports, teams will be pre-allocated training sessions prior to the Games, although they may be given the option to change their sessions at the SIC in the Olympic Village, or at the SIDs at competition venues, if other slots are available For the remaining sports, teams will need to book all training sessions through the SIC or at the SIDs A breakdown of sports per booking process can be found on the Rio Exchange. Detailed information regarding availability and the booking process for training sessions for each individual sport will be provided in the Team Leaders' Guides. A list of training venues can be found below. TRAINING VENUES BY TYPE Competition venues in training mode SPORT/DISCIPLINE VENUE ZONE ARCHERY Sambódromo Maracanã AQUATICS Diving Maria Lenk Aquatics Centre Barra Marathon swimming Swimming Olympic Aquatics Stadium Deodoro Aquatics Centre Olympic Aquatics Stadium Deodoro Aquatics Centre Barra Deodoro Barra Deodoro Synchronised swimming Maria Lenk Aquatics Centre Barra Water polo Maria Lenk Aquatics Centre Barra ATHLETICS Marathon Pontal Barra Race walk Pontal Barra BADMINTON Riocentro - Pavilion 4 Barra VOLLEYBALL Beach volleyball Beach Volleyball Arena Copacabana CANOE Slalom Whitewater Stadium Deodoro 111

112 NOC CHEFS DE MISSION MANUAL SPORT/DISCIPLINE VENUE ZONE Sprint Lagoa Stadium Copacabana CYCLING BMX Olympic BMX Centre Deodoro Mountain bike Mountain Bike Centre Deodoro Road (time trial, road race) Pontal Barra Track EQUESTRIAN (DRESSAGE, EVENTING, JUMPING) Rio Olympic Velodrome Pontal Olympic Equestrian Centre Barra Deodoro FOOTBALL Olympic Stadium (warm-up field) Maracanã GOLF Olympic Golf Course Barra GYMNASTICS (ARTISTIC, RHYTHMIC, TRAMPOLINE) Rio Olympic Arena Barra HANDBALL Future Arena Barra HOCKEY Olympic Hockey Centre Deodoro MODERN PENTATHLON Fencing Youth Arena Deodoro Swimming Deodoro Aquatics Centre Deodoro ROWING Lagoa Stadium Copacabana SAILING Marina da Glória Copacabana SHOOTING Olympic Shooting Centre Deodoro TABLE TENNIS Riocentro - Pavilion 3 Barra TENNIS Olympic Tennis Centre Barra TRIATHLON Cycling Pontal Barra Running Pontal Barra Swimming Deodoro Aquatics Centre Deodoro 112

113 Sport Stand-alone training venues SPORT/DISCIPLINE VENUE ZONE AQUATICS Marathon swimming Athletes Park Barra Swimming Athletes Park Barra Synchronised swimming Federal University of Rio de Janeiro (UFRJ) Maracanã Water polo ATHLETICS Athletes Park, Air Force University (UNIFA), Federal University of Rio de Janeiro (UFRJ) and Navy Physical Education Centre (CEFAN) Barra Deodoro Maracanã Track and field (except throws) Air Force Club Barra Track and field (including throws) Air Force University (UNIFA) Deodoro BASKETBALL Athletes Park Barra BOXING Riocentro - Pavilion 5 (first floor) Barra FENCING Riocentro - Pavilion 5 (ground floor) Barra FOOTBALL GYMNASTICS (ARTISTIC, RHYTHMIC AND TRAMPOLINE) Centro de Futebol Zico (CFZ) and Centro George Helal (Ninho do Urubu) Athletes Park Barra Barra HANDBALL Athletes Park Barra HOCKEY Federal University of Rio de Janeiro (UFRJ) Maracanã JUDO Athletes Park Barra MODERN PENTATHLON Combined Gericinó Instruction Camp Headquarters Deodoro Riding Gericinó Instruction Camp Headquarters Deodoro RUGBY Air Force Club, Federal University of Rio de Janeiro (UFRJ) and Navy Physical Education Centre (CEFAN) Barra Maracanã Deodoro TAEKWONDO Riocentro - Pavilion 5 (first floor) Barra TRIATHLON Running Air Force Club Barra Swimming Athletes Park Barra VOLLEYBALL Air Force Club, Air Force University (UNIFA) and Navy Physical Education Centre (CEFAN) Barra Deodoro WEIGHTLIFTING Riocentro - Pavilion 5 (ground floor) Barra WRESTLING Athletes Park Barra 113

114 NOC CHEFS DE MISSION MANUAL A list of training venues in the football co-host cities can be found on the Rio Exchange TRAINING VENUE PASSES Training Venue Passes (TVPs) enable non-accredited individuals to gain access to training venues. They apply to members of the athletes support staff (personal coaches, training partners, massage therapists and physiotherapists) considered essential to their preparation for the Games. NOCs should note that a TVP cannot be used by reserve athletes. It is not an accreditation and does not grant any additional entitlement to its holder. It will not act as a visa waiver. TVP holders will have access to a specific stand-alone training venue and training area of a competition venue when in training mode. The TVP will not grant access to the Transport for Athletes (TA) system or the Olympic Village. TVP holders would only be able to access the Olympic Village using a guest pass from the NOC s regular guest pass quota, through the usual process (see section 5.1.6). TVPs will not be available for all sports and there will be a limit on the number that NOCs can request for each venue on a particular day, which will vary according to the sport s quota. For further details, refer to the TVP Policy and TVP quotas (annex A) on the Rio Exchange and in relevant Team Leaders' Guide. NOCs must register all potential TVP users in the Guest Pass system by the sport entries deadline of 18 July TVPs will be valid for one day only. Individuals that are required to attend training across multiple days must submit separate requests through the Guest Pass system for each day. These individuals will be required to collect a new pass for each day on which they attend the relevant venue. The application procedure will be the same for stand-alone training venues and competition venues when in training mode. NOCs can submit TVP requests for registered individuals for the venue(s) and date(s) needed in the Guest Pass system or at the SIC following their DRM. All requests must be submitted by 3.00pm Rio de Janeiro time the day before the pass is used. TVPs will be available for collection upon arrival at the training venues or competition venues when in training mode, for the members of the athletes support staff that have previously been appropriately registered in the Guest Pass system. Details regarding the collection procedure at stand-alone training venues and competition/ training venues can be found on the Rio Exchange. COMPETITION TRAINING VENUE PASSES Competition Training Venue Passes (CTVPs) will only be applicable for football and road cycling (including time trial), in order to meet specific requirements during competition. Note that the only difference between a TVP and a CTVP is that the latter is a one-time application that will be fixed for an individual for a specific period. 114

115 Sport NOCs are required to complete the CTVP upload template (sent along with the Guest Pass System Guide and user account request form) with details of all potential CTVP users and submit them in the Guest Pass system by 18 July Details regarding CTVP quotas can be found in the CTVP annex B on the Rio Exchange. Collection procedure for road cycling Upon arrival at the competition venue, up to four unaccredited members (three for road race and one for time trial) of the cycling team support staff should report to the Venue Accreditation Office (VAO), together with the team leader, where they will be issued with a CTVP for the day, upon presentation of the same valid photo identity document used in the application process, to gain access to Fort Copacabana and the feed zones. This pass will be valid only on 6 and 7 August 2016 for the duration of the cycling road race competition, and on 10 August 2016 for the cycling time trial competition. The pass will expire four hours after the end of their team s participation. More information will be available in the Cycling Team Leaders Guide. Collection procedure for football Upon arrival at the football co-host city, the team leader should visit the VAO, together with the five unaccredited members of the support team, where they will be issued with a CTVP upon presentation of the same valid photo identity document used in the application process. Football CTVPs, which will be valid from the beginning of training and will expire 24 hours after the team s participation in the tournament has ended, will allow access to both training venues and competition venues when in training mode. Football CTVPs will not allow access to the athletes stand, but will permit access to the football co-host city hotels and team bus. For teams playing in Rio, CTVPs will not allow access to the TA system or the Olympic Village. More information will be available in the Football Team Leaders Guide. The TVP/CTVP policies have been created to allow additional support for the performance of athletes. Any misuse of the policy or inappropriate behaviour by users will be reported to the Rio 2016 NOC Relations office. Rio 2016 reserves the right to revoke any TVP/CTVP privileges in such cases and individuals may be denied access on future occasions P ACCREDITATION ACCESS The IOC allows access to specific venues for alternate athletes, personal coaches and training partners for the Olympic Games using P accreditations allocated to each NOC, according to the quotas in section of the IOC s Accreditation at the Olympic Games - Detailed Specifications. A table showing P accreditation enhanced access entitlements can be found below. ALTERNATE ATHLETES Alternate athletes will have access to their single discipline competition and training venues, as well as the Olympic Village and TA system, but are not counted in the NOC s bed allocation 115

116 NOC CHEFS DE MISSION MANUAL at the Olympic Village. NOCs can purchase Olympic Village knife and fork dining privileges or meal vouchers for alternate athletes. PERSONAL COACHES AND TRAINING PARTNERS Rio 2016 and the IOC have agreed to enhance venue access for P accredited personal coaches and training partners for certain venues, even when they are in competition mode. The below P Accreditation Access Matrix details the access entitlements per discipline. P accredited personal coaches and training partners will have access to Zone 2 (athlete preparation areas) and Blue (field of play). However, as they are not considered part of the official NOC delegation, if necessary, priority access at venues will be given to official delegation members. NOCs should therefore use Ao accreditations, where necessary, to guarantee appropriate access. Personal coaches and training partners will not have access to the Olympic Village or the TA system. Should they require access to the Olympic Village, NOCs should request a guest pass from their daily quota (see section 5.1.6). POPULATION SPORT/DISCIPINE ACCESS TO TRAINING AT COMPETITION VENUES IN TRAINING MODE AS PER IOC S ACCREDITATION AT THE OLYMPIC GAMES - DETAILED SPECIFICATIONS Personal coaches Athletics Air Force Club Air Force University (UNIFA) ADDITIONAL ACCESS TO COMPETITION VENUES IN COMPETITION MODE P accredited personal coaches will only be able to access the athletics warm-up track and field areas during competition. No access will be allowed inside the Olympic Stadium, including the final warm-up area. Beach volleyball Beach Volleyball Arena Beach Volleyball Arena Canoe slalom Whitewater Stadium Whitewater Stadium Diving Maria Lenk Aquatics Centre Maria Lenk Aquatics Centre Equestrian Olympic Equestrian Centre Olympic Equestrian Centre Gymnastics (artistic) Gymnastics (trampoline) Gymnastics (rhythmic) Swimming Athletes Park Olympic Arena - no access to the field of play during podium training Athletes Park Deodoro Aquatics Centre Olympic Aquatics Stadium No additional access to the competition venue Olympic Aquatics Stadium Shooting Olympic Shooting Centre Olympic Shooting Centre Table tennis Riocentro - Pavilion 3 Riocentro - Pavilion 3 116

117 Sport POPULATION SPORT/DISCIPINE ACCESS TO TRAINING AT COMPETITION VENUES IN TRAINING MODE AS PER IOC S ACCREDITATION AT THE OLYMPIC GAMES - DETAILED SPECIFICATIONS ADDITIONAL ACCESS TO COMPETITION VENUES IN COMPETITION MODE Personal coaches Taekwondo Riocentro - Pavilion 5 Carioca Arena 3 Tennis Olympic Tennis Centre Olympic Tennis Centre Weightlifting Riocentro - Pavilion 5 Riocentro - Pavilion 2 Golf Olympic Golf Course Olympic Golf Course Training partners Boxing Riocentro - Pavilion 5 No additional access to the competition venue Judo Athletes Park Carioca Arena 2 Taekwondo Riocentro - Pavilion 5 Carioca Arena 3 Tennis Olympic Tennis Centre Olympic Tennis Centre Wrestling Athletes Park Carioca Arena TEAM LIAISON OFFICERS All teams participating in basketball, football, handball, rugby, volleyball and water polo will be assigned a Team Liaison Officer (TLO) to assist with their needs. TLOs will work nine hours per day, including one hour for lunch, and will have one day off for every six days worked. There will be no replacement TLO for that day. The tasks performed by TLOs will range from supporting teams in booking training sessions and transportation, to facilitating communication on behalf of the teams. Basketball, handball, rugby, volleyball and water polo teams will meet their TLOs at the Olympic Village before their first training session. Football teams had the opportunity to meet their TLOs on 14 April 2016 during the football draw. These individuals will travel and stay at the Olympic Village or at the same hotel as the delegation. Football TLOs can provide language support at press conferences on match days. 6.6 WEIGH-INS AND MEDICALS Weigh-ins will be conducted in accordance with each relevant International Federation s (IF s) rules and regulations. Further details, such as the exact times per weight category, will be available in the Team Leaders' Guides. Weightlifting weigh-ins will take place at the competition venue two hours before competition starts, according to the table below. 117

118 NOC CHEFS DE MISSION MANUAL SPORT DATES HOURS OF OPERATION Weightlifting 6-16 August am am 10.30am am 1.30pm pm 5.00pm pm Medical control and weigh-ins for wrestling will occur at the competition venue one day prior to competition, as specified below. SPORT DATES HOURS OF OPERATION Wrestling August pm (noon) pm Boxing weigh-ins and medicals, as well as judo and taekwondo weigh-ins, will take place in a shared space in close proximity to the SIC and the Entertainment Centre on the dates and hours specified below. SPORT DATES HOURS OF OPERATION Boxing (weigh-ins and medicals) 6-21 August am am Judo (weigh-ins) 5-11 August pm pm Taekwondo (weigh-ins) August am pm (noon) Scales for unofficial weigh-ins will be available in the accessible toilets located on the ground floor of each condominium. JUDO AND TAEKWONDO SERVICES Judo and taekwondo services will be provided in the Olympic Village. Details will be provided in the relevant Team Leaders' Guides. 6.7 SPORT INFORMATION SPORT PUBLICATIONS The Team Leaders' Guides will not be printed for this edition of the Olympic Games. Electronic copies of these guides for all sports/disciplines will be provided to NOCs during the DRM on a USB drive, together with an electronic copy of the Chefs de Mission Manual and the Athlete and Team Official Guide. These sport publications will also be available to download from the Rio Exchange as of June Factsheets and venue maps per sport can be found in section Please note that this information is subject to change and NOCs should refer to the Team Leaders' Guides for the most up-to-date information. SPORT INFORMATION DESKS Sport-related information will also be available at the Sport Information Desks (SIDs) located at each competition venue, except for football, where the SID will be at the hotel. For further 118

119 Sport details specific to each sport, NOCs should refer to the relevant Team Leaders' Guides. 6.8 INFO + AND MYINFO + INFO + Info + is a web-based platform available to accredited media and Olympic Family at the Games, via dedicated terminals in the venues, and includes near real-time results. Info + goes live on 31 July 2016 and contains the following information in English only: INFO + CONTENT Background Biographies Ceremonies Games news Medals Records Results Schedules Transport Weather DETAILS Historical data, statistics, competition formats and rules, qualification criteria and venue descriptions Athlete and official biographies, team and NOC profiles Details about ceremonies (Opening, Closing, medals) including schedules and participants Flash quotes, press conference highlights, sport previews, news articles, statistical reports, media communication and IOC news Medal standings by sport, overall medal standings, medallists by day, sport and event World and Olympic records, including current records, record holders and new or equalled records Competition results viewable by sport, date and NOC. Includes entry lists, start lists and additional sport-specific reports Competition and non-competition schedules, including press conferences, IOC and Cultural Olympiad activities Transport schedules and maps Real-time weather conditions and forecasts Info + workstations will be provided in the following locations: Competition venues in team and athlete areas, including Athletes Lounges Olympic Village - NOC Services Centre, press workroom, resident centres, SIC, Protocol lounge and Welcome Centre MYINFO + myinfo + is the remote version of Info +, that allows users to access Info + from their own PC, laptop or tablet, wherever there is access to the internet, whether in an Olympic or non- Olympic venue. myinfo + accounts will be free of charge. Each NOC will receive a number of accounts based on its delegation size. Registration tokens will be distributed to NOCs after the DRM. myinfo + provides the following useful features, which are not available at dedicated Info + workstations: User customisation - the ability for users to create their own schedules by selecting only the sports and events that interest them 119

120 NOC CHEFS DE MISSION MANUAL News/event alerts via SMS/text message or Bookmarking of results, reports and other Games information Hyperlinking to other websites, such as those of the IOC and IFs Ability to copy and paste information from results and news reports ACCESSING INFO + AND MYINFO + Info + terminals are available within the press areas at all competition and non-competition venues, as well as at resident centres and the SIC. myinfo + login details and instructions will be provided following the DRM. Additional myinfo + accounts can be ordered at the Rate Card desk in the NOC Services Centre. 6.9 VENUE SERVICES FOOD AND BEVERAGE Food and beverage services will be available in the Athletes Lounges at competition venues two hours before and two hours after competition, for accredited, competing athletes and officials. Only individuals with knife and fork dining privileges on their accreditation will have access to food in the Athletes Lounges. A refreshment station serving coffee, cold beverages and fruit will be provided at all competition and training venues. Athletes or officials with specific dietary needs should inform the Food and Beverage Manager at the Athletes Lounge, or the relevant sport desk at the SIC of their requirements, to ensure an adequate service. In addition to the refreshment station located in each Athletes Lounge, and according to IF requirements, some competition venues will either offer hot meals or cold packed meals. These will not need to be pre-ordered. Hot meals will consist of a buffet service offering soup, meat and vegetable proteins, carbohydrate options and desserts, whereas a cold packed meal will include a sandwich, a salad, a piece of fruit and a sweet item. For venues where hot meals are served, the general lunch service will be from 11.00am to 3.00pm and the dinner service from 6.00pm to 9.00pm, subject to possible alterations according to the competition schedule. Athletes and officials are advised to eat breakfast at the Olympic Village Main Dining Hall before leaving for competition venues. Breakfast will only be served for athletes and officials at Lagoa Stadium during the rowing competition and training periods, from 7.30am to 10.30am. A list of the type of meals available at each competition venue can be found below. 120

121 Sport SPORT ZONE VENUE SERVICE ARCHERY Maracanã Sambódromo Hot meal AQUATICS Diving Barra Maria Lenk Aquatics Centre Cold packed meal Marathon swimming Copacabana Fort Copacabana Cold packed meal Swimming Barra Olympic Aquatics Stadium Refreshment station Synchronised swimming and water polo prelims Barra Maria Lenk Aquatics Centre Cold packed meal Water polo finals Barra Olympic Aquatics Stadium Cold packed meal ATHLETICS Marathon Maracanã Sambódromo Cold packed meal Race walk Barra Pontal Cold packed meal Track and field Maracanã Olympic Stadium Cold packed meal BADMINTON Barra Riocentro - Pavilion 4 Refreshment station BASKETBALL Barra Carioca Arena 1 Cold packed meal BASKETBALL PRELIMINARIES (W) Deodoro Youth Arena Cold packed meal BOXING Barra Riocentro - Pavilion 6 Refreshment station CANOE Slalom Deodoro Whitewater Stadium Cold packed meal with hot enhancement (soup or pasta) Sprint Copacabana Lagoa Stadium Cold packed meal CYCLING BMX Deodoro Olympic BMX Centre Cold packed meal Mountain bike Deodoro Mountain Bike Centre Cold packed meal Road race Copacabana Fort Copacabana Cold packed meal Road (time trial) Barra Pontal Cold packed meal Track Barra Rio Olympic Velodrome Refreshment station EQUESTRIAN (EVENTING, DRESSAGE AND JUMPING) Deodoro Olympic Equestrian Centre Hot meal FENCING Barra Carioca Arena 3 Hot meal FOOTBALL Football (finals) Maracanã Maracanã Cold packed meal Football (preliminaries) Maracanã Olympic Stadium Cold packed meal Football (preliminaries) Football co-host cities Mineirão (Belo Horizonte) Cold packed meal Football (preliminaries) Football co-host cities Mané Garrincha Stadium (Brasilia) Cold packed meal Football (preliminaries) Football co-host cities Arena Amazonia (Manaus) Cold packed meal 121

122 NOC CHEFS DE MISSION MANUAL SPORT ZONE VENUE SERVICE Football (preliminaries) Football co-host cities Fonte Nova Arena Cold packed meal (Salvador) Football (preliminaries) Football co-host cities Corinthians Arena (Sao Paulo) Cold packed meal GOLF Barra Olympic Golf Course Hot meal GYMNASTICS Artistic and rhythmic Barra Rio Olympic Arena Refreshment station Trampoline Barra Rio Olympic Arena Cold packed meal HANDBALL Barra Future Arena Cold packed meal HOCKEY Deodoro Olympic Hockey Centre Cold packed meal JUDO Barra Carioca Arena 2 Hot meal MODERN PENTATHLON Fencing Deodoro Youth Arena Refreshment station Riding and combined Deodoro Deodoro Stadium Hot meal Swimming Deodoro Deodoro Aquatics Centre Refreshment station ROWING Copacabana Lagoa Stadium Hot meal RUGBY Deodoro Deodoro Stadium Hot meal SAILING Copacabana Marina da Glória Hot meal SHOOTING Deodoro Olympic Shooting Centre Cold packed meal TABLE TENNIS Barra Riocentro - Pavilion 3 Cold packed meal TAEKWONDO Barra Carioca Arena 3 Hot meal TENNIS Barra Olympic Tennis Centre Hot meal TRIATHLON Copacabana Fort Copacabana Cold packed meal VOLLEYBALL Beach volleyball Copacabana Beach Volleyball Arena Cold packed meal Volleyball (indoor) Maracanã Maracanãzinho Cold packed meal WEIGHTLIFTING Barra Riocentro - Pavilion 2 Hot meal WRESTLING Barra Carioca Arena 2 Hot meal ATHLETE TRAINING MEALS Athlete Training Meals will be available for athletes and officials with knife and fork dining privileges who will be away from the Olympic Village for training, for four hours or more. These will be cold packed meals (see the above description). A vegetarian option will be available. Any other special dietary requirements must be specified at the time of ordering. Athlete Training Meals will be available from 24 July until 21 August 2016 and must be ordered from the SIC at least 48 hours in advance. The meals will be prepared at the venue for collection from the Athletes' Lounge. Athlete Training Meals will be available at 122

123 Sport competition venues in training mode, with the exception of Pontal (where there will only be a refreshment station). Athlete Training Meals will be provided at the following stand-alone training venues: CEFAN - rugby, volleyball, water polo Gericinó Instruction Camp Headquarters - modern pentathlon (riding and combined) UFRJ - hockey, rugby, synchronized swimming and water polo UNIFA - athletics, volleyball and water polo All other stand-alone training venues will have refreshment stations only. Note that pre-ordering is not required for venues at which hot meals are provided during training (applicable only to Marina da Glória, Olympic Equestrian Centre, Olympic Golf Course and Lagoa Stadium) INTERNET Rio 2016 will provide free-of-charge best-effort Wi-Fi at all competition venues in the locations specified below: Athletes Lounges Media lounges and mixed zones Olympic Family lounges Press conference rooms Wi-Fi will not be provided at Rio 2016 stand-alone training venues MEDICAL SERVICES TRAINING VENUES Each training venue in Rio de Janeiro will have at least one athlete medical post which will treat athletes, team officials and any other client that may be on-site at the training venue, including TVP holders. First aid, emergency care and physiotherapy services will be available. Athlete medical posts will be equipped with essential first aid and emergency equipment. Athlete medical posts will open one and a half hours before the start of training and finish one hour after the end of training. Training venues in the football co-host cities will not have a medical post on site. See section for more information about medical services in the football co-host cities. Ice will be provided at all training venues and will be located in the sport equipment storage area. NOCs will have free access to available ice, but will need to provide their own means of storage and transport. COMPETITION VENUES At least one dedicated athlete medical post will be situated at all Rio 2016 competition 123

124 NOC CHEFS DE MISSION MANUAL venues. The medical post will treat athletes, team officials and technical officials, and will be located in the athlete back-of-house area of the competition venue. All athlete medical posts will be staffed by a combination of doctors, nurses and physiotherapists, and will be equipped with essential first aid and emergency equipment. The services available will include first aid, emergency care, sports medicine and physiotherapy. In addition to the above services, massage therapy will be available at competition venues for athletics, diving, gymnastics, judo, swimming and wrestling. Athlete medical posts will open one and a half hours before the start of competition and close one hour after the end of competition. Ice will be provided at all competition venues and will be located in the sport equipment storage area. NOCs will have free access to available ice, but will need to provide their own means of storage and transport. Field of play teams Field of play (FOP) response teams will provide first aid and emergency services to athletes and officials on the field of play, should such services be required. Each FOP team will be led by a doctor and complemented by a skilled, multi-disciplinary team. The FOP teams will be equipped with essential first aid and emergency equipment and will be in close proximity to the athlete medical post. If necessary, the patient will be retrieved from the field of play and transported to the athlete medical post, Polyclinic or official hospital. The order of response on the field of play and any decision-making will differ in each venue, in accordance with the rules of the respective IF. Any emergency treatment that takes place on the field of play will be the responsibility of the Rio 2016 medical team. NOC team doctors and team physiotherapists that have access to the field of play will have the right to treat any minor injuries for their athletes on the field of play. Rio 2016 can assist in any instance where a team does not have medical staff on the field of play. Spectator medical services All official Rio 2016 competition venues will have one or more spectator medical posts providing first aid and emergency services to all other client groups, including spectators, workforce, media, sponsors and Olympic Family. There will also be mobile medical responders circulating throughout the venue in pairs to respond to any medical situation that occurs LANGUAGE SERVICES Rio 2016 volunteers will provide interpretation services at competition venues. Key locations for language services will include the mixed zone, team captains meetings, medical stations and the field of play. NOCs that require language assistance should contact the Language Services Venue Manager. Volunteer Language Services Assistants will be available at competition venues and can be identified by the pin badge on their uniforms, which specifies the languages they speak. 124

125 Sport Language services will not be provided at training venues TECHNICAL FILMING AT COMPETITION VENUES Details on the precise rules and regulations surrounding teams technical filming at competition venues, where applicable, will be available in the Team Leaders' Guide for the relevant sport/discipline. A detailed overview per discipline can also be found on the Rio Exchange. Non-professional cameras do not require stickers to be brought into venues and clearance with Olympic Broadcasting Services (OBS) is not necessary. If a team wishes to undertake its own technical filming in a competition venue during competition, it may do so from the athlete and spectator seating area using non-professional video cameras. Teams may also film during training sessions using non-professional cameras. All such film material may be used solely for internal viewing and not for commercial purposes. NOCs should refer to the IOC policy regarding obtaining, access to, and use of, Olympic audio-visual material of the Games, available on NOCnet, for more information VICTORY CEREMONIES Victory ceremonies will be conducted in English, French and Portuguese, and will take place at all competition venues, as per the date and time indicated in the sport competition schedule. The ceremonies will consist of the following: Gold, silver and bronze medals, and Rio 2016 logo sculptures Flags (first to third) and the anthem of the winning team or athlete s nation Photo opportunity for accredited media There will be a five-minute briefing for medallists before the victory ceremony, during which athletes will be shown the route along which they will be led and reminded of their responsibility to adhere to Rule 50 of the Olympic Charter. Only athletes may be present at this briefing, unless otherwise indicated. There will also be a briefing for coaches and team officials during the sport meetings the day before the finals. During the medal presentation, accreditation must either be temporarily surrendered to the ceremony coordinator or hidden out of sight. No participant in the ceremony should have flags, mascots, mobile telephones, cameras, headphones, sport equipment or other items on them during the ceremony; this is a breach of Rule 50. With the exception of equestrian athletes, who will have an agreed uniform, all athletes must be wearing their NOC tracksuits. Only athletes and those who are part of the Sport Presentation Victory Ceremonies team may be part of the ceremony. During the ceremony, the Doping Control team is required to keep athletes in its line of sight at all times; therefore, it is imperative that athletes do not deviate from the prescribed routes outlined in the briefing. Following the ceremony, upon completion of the photo opportunity, each athlete will be 125

126 NOC CHEFS DE MISSION MANUAL required to pass through the mixed zone, unless indicated by the athlete escorts and the Rio 2016 Sport Manager PROTOCOL SERVICES Rio 2016 will provide protocol services at competition venues for delegates with the following codes on their accreditation: NOC categories with 6 on their accreditation will be entitled to access Olympic Family lounges NOC categories with O (Official Stand) and H (Stand of Honour) on their accreditation will be entitled to sit in the respective Olympic Family stands Olympic Family lounges and stands open one hour prior to the start of competition and close one hour after the end of competition or the end of the victory ceremony. Any change to the competition schedule will be reflected in the operating hours of the Olympic Family areas. Olympic Family lounges will provide refreshments, snacks, Information and Transport desks, dedicated restrooms, Wi-Fi and television screens. Due to space limitations, neither NOC Assistants, Olympic Family Assistants, Visit Officers nor Dignitary Assistants will have access to Olympic Family lounges or stands. Access will only be permitted with an NOC Upgrade card WEATHER INFORMATION At Games time, regular weather forecasts from governmental meteorology institutions will be provided for the relevant venues staging outdoor sports. Additional forecasters will be located at Lagoa Stadium, Marina da Glória and the Olympic Golf Course, providing detailed, sport-specific weather forecasts. Up-to-date forecasts will be available on Info + and posted on notice boards at the SIC and relevant SIDs. Historical weather information is available on the Rio Exchange WATER QUALITY Monthly water quality reports for Fort Copacabana, Marina da Glória and Lagoa Stadium are available on the Rio Exchange. During Games time, regular tests will follow the guidelines of the World Health Organization (WHO) and the standards defined in Brazil by the National Environment Council (CONAMA). Water quality updates will be given during the technical meetings for each sport and communicated to NOCs until the end of the Games via the Rio Exchange. 126

127 SECTION 7 Rate Card

128 NOC CHEFS DE MISSION MANUAL 7 RATE CARD The Rate Card desk will be located in the NOC Services Centre and will operate from 18 July to 23 August The opening hours can be found in section The desk will be the only point of sale for NOCs for available Rate Card items at Games time. NOCs will be able to place new Rate Card orders and request amendments at the Rate Card desk. During the Games-time order period, the prices for most items will be 25 per cent higher and availability may be reduced. Non-standard requests will not be available during Games time. CHECK-IN OF RATE CARD ITEMS AT THE OLYMPIC VILLAGE See section RATE CARD VEHICLES AND VEHICLE ACCESS AND PARKING PERMITS See section for information about where to collect Rate Card vehicles and Vehicle Access and Parking Permits (VAPPs). See sections and respectively for information about Rate Card vehicles and VAPPs. 7.1 PAYMENTS All Games-time orders (and associated deposits) must be paid at the time of ordering at the Rate Card desk in Brazilian reais (BRL) or using a Visa card. The US dollar (USD)/BRL exchange rate will be set on 30 June 2016, as defined by the Central Bank of Brazil, and will be valid until the end of the Paralympic Games. There will be a cash transaction limitation per person, per day of BRL10,000. However, no limits will be in place for Visa card payment transactions. CHECK-OUT OF RATE CARD ITEMS AT THE OLYMPIC VILLAGE See section DEPOSITS AND REFUNDS Loss & Damage (L&D) deposits, where applicable, are listed next to the items in the catalogue on the Rate Card portal. In most cases, this is the maximum amount that Rio 2016 will deduct in the event of any loss or damage to the item. If damage caused to a vehicle exceeds the L&D deposit, Rio 2016 is entitled to charge NOCs for the difference. Usage deposits for post-paid services are also listed next to the telecommunication services in the catalogue on the Rate Card portal. Rio 2016 will claim any or all of the usage deposit against the actual telecommunication service charges incurred by delegates for all telephone lines and/or mobile telephone services ordered. If the total of the actual usage does not exceed the usage deposit paid, Rio 2016 will refund the difference. 128

129 Rate Card 7.3 NOC/NPC REBATE In cases where an NOC and its NPC counterpart order the same product for the same location in the Olympic/Paralympic Village for the Olympic and Paralympic Games, a rebate will be offered to the NOC and NPC, which is shown in the catalogue on the Rate Card portal. NOCs and NPCs may choose how they will receive the rebate from one of the following options: 1. NOC receives the total amount 2. NPC receives the total amount 3. NOC and NPC receive equal shared amounts The rebate will apply to the price of the items only and deposits will still be required from both the NOC and NPC. The NOC and NPC will both be required to check in and check out the items they have ordered and damage deposits will be deducted respectively, if required. The Rate Card team will need to receive the following information from NOCs and NPCs prior to the NOC s check in: 1. List of all products and services that will be used by both the NOC and NPC 2. Proof of payment for the Olympic Games usage 3. Proof of payment for the Paralympic Games usage 4. Decision on how the rebate will be distributed If an NOC wishes to request any amendments to the rebate, these can only be requested after check-in and up to 48 hours before the scheduled check-out date of the NOC. If the NOC and NPC decide to add items to the previously submitted list, proof of payment for the new order should be submitted either via to ratecard@rio2016.com or directly at the Rate Card desk. SETTLING ACCOUNTS Rio 2016 will make every reasonable effort to make L&D and usage deposit refunds no later than 30 November Note that Rio 2016 has the right to use both deposits to settle any other outstanding payments that NOCs may owe from other services offered. All rebate bank transfers to NOCs and NPCs will start after the end of the Paralympic Games and will be finalised up until 30 November SPECTRUM ORDER PROCESS AND TIMELINES Wireless equipment, such as walkie-talkies/radios, wireless routers, wireless cameras and microphones, must have Spectrum authorisation for use during the Games. Mobile telephones, digital cameras and laptops do not require authorisation. 129

130 NOC CHEFS DE MISSION MANUAL Spectrum is free of charge and requests should be made via the Spectrum portal, a dedicated section of the Rate Card portal. Forms are available for one-off applications and require detailed information regarding the equipment, dates and location of use. Spectrum assignments will be issued on a first-come, first-served basis by the Brazilian telecommunications regulatory body (ANATEL). Therefore, applications should be submitted as early as possible. Spectrum orders can be made up until Games time. Inspection will take place from 22 July to 20 August Once the request has been reviewed and approved, authorisation will be issued outlining the specification of the assigned radio frequencies. Applicants must programme their wireless devices in accordance with ANATEL s terms and conditions. Only tagged wireless devices can be used in Rio 2016 venues. GAMES-TIME APPLICATIONS AND SUPPORT Spectrum support, including tagging, will be available at the Spectrum desks listed below. Once approved, applicants will receive an electronic confirmation from ANATEL, which should be printed and presented to Spectrum staff. Olympic Village - adjacent to the NOC Services Centre, open from 9.00am pm during pre-opening and 7.00am pm from 24 July until 20 August 2016 Deodoro Common Domain - in front of the Olympic Hockey Centre Football competition venues Fort Copacabana International Broadcast Centre (IBC) and Main Press Centre (MPC) Lagoa Stadium Maracanã Marina da Glória Olympic Stadium Riocentro Common Domain - Pavilion 3, mezzanine level For any questions related to Spectrum, please contact spectrum@rio2016.com or visit one of the Spectrum desks listed above. 130

131 SECTION 8 Customs and Freight

132 NOC CHEFS DE MISSION MANUAL 8 CUSTOMS AND FREIGHT NOCs should refer to the Customs and Freight Manual, as well as the Boats, Equestrian Freight and Firearms & Ammunition appendices of the manual, and the Venue Delivery Guide available on the Rio Exchange, for detailed information regarding customs and delivery processes to venues. Goods can be brought into Brazil for the Games in three different ways; as accompanied baggage, freight (cargo) and courier. See section 4.4 for information regarding accompanied baggage. OFFICIAL LOGISTICS OPERATOR Correios is the official logistics operator for the Rio 2016 Games, providing mail and distribution services, as well as material and handling equipment, staff and warehousing. DESIGNATED CUSTOMS BROKER AND FREIGHT FORWARDER Podium Kuehne+Nagel is the designated international logistics provider for the Games, offering freight forwarder and customs brokerage services. NOCs choosing not to use the official Rio 2016 logistics operator and/or designated freight forwarder should ensure that their contracted freight forwarder is legally registered with the relevant Brazilian authorities and has the appropriate knowledge of Brazilian customs regulations and temporary admission procedures to facilitate the importation of their goods for the Games. 8.1 FREIGHT FORWARDING POLICIES AND PROCEDURES TAX EXEMPTION FOR IMPORTS AS FREIGHT (CARGO) Brazilian legislation allows members of the Olympic Games Family to bring goods into Brazil for the Games with taxes exempt or suspended, until 31 December 2017, according to the rules specified below. All goods eligible for Olympic Tax Law benefits must be imported solely for the purpose of the Games. NOCs must still follow special procedures for specific types of goods (see below). The type of goods eligible for exemptions granted by the Olympic Tax Law include, but are not limited to: Sports equipment for training/competition Medicines, pharmaceutical products and medical equipment Technology items such as computers, tablets, televisions and telephones Uniforms and sportswear Commemorative items related to the Games, such as flags, medals, trophies, plates, badges and pins, for non-commercial purposes 132

133 Customs and freight NOCs should contact their appointed customs broker for further clarification. The table below summarises the possible tax reliefs applicable to each type of good: GOODS UNIT VALUE PROCEDURE FINAL DESTINATION New < BRL5,000 Definitive Consumed at the Games TAX BENEFIT Exemption Temporary admission Re-exported after the Games Suspension* New > BRL5,000 Definitive Donated Exemption Temporary admission Used Any value Temporary admission Re-exported after the Games Re-exported Suspension* Suspension* New Any value Definitive Sale None * Taxes are suspended as long as the goods are re-exported after the Games. If, for any reason, the number of goods being re-exported is lower than the number declared during the importation process, NOCs will be charged taxes for every missing good. Tax exemption for definitive imports as freight (cargo) The definitive import procedure allows NOCs to bring in new goods with a unit value of up to BRL5,000 (value includes the cost of the item, plus the insurance and freight costs), exempt from tax. For example, if the NOC sends a new printer as freight to use at the Games with a unit value of less than BRL5,000, it will be treated as a definitive import. It will not need to leave the country and will be exempt from tax. Tax suspension under temporary admission as freight (cargo) Under temporary admission, any customs charges normally due on importation will be suspended. Provided that the goods are re-exported from Brazil after use during the Games by 31 December 2017, the customs charges will be waived. Any good with a unit value of over BRL5,000 will benefit from tax suspension if within the temporary admission rules. If goods enter Brazil under temporary admission and are not re-exported (for whatever reason, for example, misplaced or stolen), customs charges due on the goods must be paid. The same rule applies to goods that might have broken during the temporary admission process in Brazil; NOCs must re-export the items for the customs charges to be waived. It is possible to use a different port of entry and departure, or re-export the goods to a destination other than the original export location. NOCs should inform their customs broker of their preference. Any used goods (including leftover consumable goods) brought into Brazil, regardless of the 133

134 NOC CHEFS DE MISSION MANUAL price per unit, must be imported using the temporary admission procedure and must be exported after the end of the Games. NOCs can leave goods for their NPC counterparts, as long as the same freight forwarder is used. Tax suspension for donations (cargo) The definitive import procedure for donation purposes allows the importation of new goods at the moment of entry into the country with a unit value of over BRL5,000 (value includes the cost of the item, plus the insurance and freight costs). In order to bring in goods through this procedure, it is mandatory to specify in advance the entity receiving the donation, in accordance with the requirements indicated below, on the declaration before starting customs procedures. NOCs may donate to duly certified non-profit social welfare and sports entities or other non-profit corporations with purposes related to sports, social development, environmental protection or child care, which meet the requirements of the Olympic law. If the donation is not transferred to one of the above entities, taxes will be charged. NOCs can check that the entity receiving the donation fulfils these requirements by contacting import.export@rio2016.com. Used goods at the time of importation cannot be donated and must be re-exported. Refer to section 8 of the Customs and Freight Manual for further information. COMMERCIAL IMPORTS There is no tax exemption for NOCs bringing in goods for sale in Brazil. Refer to the NOC/NPC Finance Guide to Operations in Brazil on the Rio Exchange for further information. FREIGHT INSURANCE Rio 2016 is not responsible for freight insurance or insurance of equipment inside the venues; the storage of equipment and supplies is strictly at the owner s risk. All NOCs are encouraged to plan and hire adequate insurance coverage for the entire Games period and should ensure that the insurance includes the transport and storage of goods and containers. Rio 2016 has appointed Bradesco Seguros as the official insurance company for the Games. Further information and contact details can be found in the Customs and Freight Manual. PROHIBITED GOODS Certain goods are not permitted to enter Brazil: Narcotic drugs, psychotropic substances or similar drugs Counterfeit and pirated goods Toy or replica firearms Carrying goods that are banned, or for which delegates do not have the necessary licence 134

135 Customs and freight or permit, is illegal. Any attempt to enter Brazil with such goods may be subject to civil penalties or criminal charges. ALCOHOL AND TOBACCO Regardless of origin, there are restrictions on the importation of alcohol and tobacco as freight. Further information is available in the Brazilian Federal Revenue - Customs Guide for the Rio 2016 Olympic and Paralympic Games, available on the Rio Exchange. MEDICINES AND MEDICAL EQUIPMENT NOCs bringing medicines and medical equipment to the Games must comply with the simplified process put in place by Rio 2016, as outlined below. NOCs received full details of the declaration and importation/re-exportation processes for medicines and medical equipment in December 2015, including the restricted/prohibited medicines list according to Brazilian law. NOCs were asked to submit their lists of medicines and medical equipment to Rio 2016 for review no later than 28 February Upon receipt, Rio 2016 Medical Services reviewed these lists and provided feedback in cases where NOCs intended to import medicines or medical equipment that were either prohibited in Brazil or, in the case of medical equipment, prohibited for use at Games venues by the IOC. When bringing these items in as freight, they will be inspected by the Brazilian National Health Surveillance Agency (ANVISA) upon arrival at the port of entry. For further details, NOCs should refer to section 5.8 of the Customs and Freight Manual or contact their freight forwarder. For information regarding the importation of medicines and medical equipment for horses, refer to the Equestrian Freight appendix of the Customs and Freight Manual. For information about travelling with medicines and medical equipment as accompanied baggage, see section 4.4. FOOD AND BEVERAGE PRODUCTS In general, food, plants or animals cannot enter Brazil without prior authorisation. If delegates need to import food for Games-time consumption, they must comply with specific procedures to receive the required authorisation. To import these items, NOCs must send a complete list of contents to their freight forwarder at least 60 days prior to the departure of the goods from the port of origin. For further details, refer to section 5.3 of the Customs and Freight Manual. HORSE FORAGE, FEED, SUPPLEMENTS AND BEDDING Hay and straw cannot be imported into Brazil. However, the Brazilian Ministry of Agriculture, Livestock and Food Supply (MAPA) has granted a one-time permit that allows Rio 2016 to import Timothy hay for the Olympic Games. This certified hay will be transported from North America by sea and delivered directly to the Olympic Equestrian Centre, to the teams by which it was ordered. 135

136 NOC CHEFS DE MISSION MANUAL NOCs that would like to use this hay must contact Kentucky Equine Research (KER), Rio 2016 s official feed, forage and bedding supplier, on (+1) or via at pagan@ker.com. At Games time, NOCs will also be able to purchase feed, Brazilian hay and bedding at the Olympic Equestrian Centre. Horses will be bedded on shavings and the initial bedding will be provided by Rio NOCs that require extra bedding will need to request it from KER at their own cost. Horse feed and haylage NOCs bringing horse feed and haylage for horses can only bring these items to Brazil through the Rio 2016 Freight Support Plan. For further information regarding the restrictions on items which can be brought into Brazil for horses, NOCs can contact KER. Medicines and supplements NOCs bringing horse medicines and supplements can only bring these items into Brazil through the Rio 2016 Freight Support Plan. For further information regarding the restrictions on medicines and supplements which can be brought into Brazil for horses, NOCs can contact Peden Bloodstock on (+49) or via at fiona@peden.de. 8.2 RIO 2016 FREIGHT SUPPORT PLAN Rio 2016 is offering freight support to assist NOCs with the shipping costs of boats, horses and shotgun ammunition for use during the Games. The costs of roundtrip transport from the Rio 2016 designated international hubs to and from the competition venues will be covered by Rio The designated international hubs and delivery windows have been determined in conjunction with the relevant International Federations (IFs) and in accordance with the 2016 competition schedule of each sport. NOCs that have chosen not to use the Freight Support Plan will bear all costs for transporting their equipment to Rio de Janeiro and will be responsible for hiring a freight forwarder in Brazil to act as the importer of records, as well as arranging all other necessary logistics procedures. No reimbursement will be made for shipments made outside the Freight Support Plan. NOCs competing in equestrian events must use Rio 2016 s Freight Support Plan to ship their horses to and from Brazil. Further information on freight support for each sport is detailed in the relevant appendices of the Customs and Freight Manual. SHOTGUN AMMUNITION All NOCs that have qualified in the following shotgun events can benefit from the provisions for shotgun ammunition in the Freight Support Plan: Men s double trap Men s and women s trap Men s and women s skeet 136

137 Customs and freight As per the Firearms & Ammunition appendix, NOCs participating in the Freight Support Plan for shotgun ammunition should have sent their booking requests and purchase orders from their respective manufacturer to Rio 2016 by 8 April Any requests received after this date are not eligible for freight support for shotgun ammunition. For NOCs that have chosen to use the Freight Support Plan to import their shotgun ammunition, Rio 2016 will act as the importer of records and will undertake the customs clearance process in Brazil. All remaining ammunition brought in under the Freight Support Plan will be donated. Shotgun ammunition in shot sizes 7½ and 9 from the following manufacturers will also be available for purchase at the Olympic Shooting Centre: Fiochi RC 4 Baschieri & Pellagri Companhia Brasileira de Cartuchos A list of prices per ammunition type is available on the Rio Exchange. Further information can be found in the Firearms & Ammunition appendix on the Rio Exchange. HORSES Peden Bloodstock is Rio 2016 s official equestrian freight specialist to support NOCs. Peden Bloodstock manages the importation/re-exportation of all horses and all necessary transport operations between the ports of entry and the venue for the Games. Peden Bloodstock can be contacted on (+49) or via at fiona@peden.de. Rio 2016 will cover fees associated with international freight from the Rio 2016 designated international hub to and from the competition venue for competition horses only, via business class. NOCs are responsible for covering the costs associated with: Transport of horses from the point of origin to/from the Rio 2016 designated international hub Handling fees, storage and any other costs at the designated international hub All costs relative to customs clearance at the designated international hub following competition Freight costs of all equipment, horse feed and reserve horses Transport for grooms (if applicable) 137

138 NOC CHEFS DE MISSION MANUAL Hubs DISCIPLINES Jumping Dressage Eventing All disciplines HUBS Liège, Belgium Stansted, Great Britain Miami/New York, USA Horses must return to the Rio 2016 designated international hub from which they were originally transported. Further information can be found in the Equestrian Freight appendix on the Rio Exchange. BOATS NOCs competing in canoe, rowing and sailing events can use Rio 2016 s Freight Support Plan to ship their boats to and from Brazil, from the Rio 2016 designated international hubs, on specific dates. As informed in the Boats appendix in March 2016, NOCs wishing to participate in the Freight Support Plan should have submitted a booking request form at least 30 days prior to their respective delivery window (see below). Note that some of these dates have now passed. Hubs and delivery windows DISCIPLINES DESIGNATED INTERNATIONAL HUBS DELIVERY WINDOWS Canoe sprint Leixões, Portugal 6-8 June 2016 Canoe slalom Barcelona, Spain June 2016 Sailing Rotterdam, Netherlands May 2016 Miami, USA Singapore April 2016 Sydney, Australia April 2016 Rowing Hamburg, Germany 30 May - 3 June 2016 Livorno, Italy All equipment must be kept inside the competition and training venues at all times. NOCs must cover the cost of taxes and fees of any item brought into Brazil under the Freight Support Plan that is not re-exported. NOCs not participating in the Freight Support Plan will be responsible for arranging all logistics operations, covering all costs and hiring a logistics operator in Brazil to act as the importer of records. Further information can be found in the Boats appendix on the Rio Exchange. 138

139 Customs and freight 8.3 DELIVERIES TO THE OLYMPIC VILLAGE AND COMPETITION VENUES Full details regarding access requirements, delivery windows, routes and addresses for the Olympic Village and venues, as well as contact details for the Venue Logistics Managers can be found in the Venue Delivery Guide on the Rio Exchange. DELIVERY REQUIREMENTS AND MASTER DELIVERY SCHEDULE All deliveries to the Olympic Village and venues must be booked in advance on the Master Delivery Schedule (MDS). The MDS is a centralised scheduling system managed by Rio 2016 Logistics that controls the flow of delivery and service vehicles into venues and the Olympic Village. NOCs and their freight forwarders should mds@rio2016.com to request a login and for support in using the system. To arrange a delivery, NOC freight forwarders must then book a slot through the online system at at least 48 hours in advance. Rio 2016 will confirm the delivery date and time, and provide instructions to the NOC freight forwarder. In the event of conflicting delivery dates, alternative times or dates will be provided. VENUE LIFE CYCLE AND ACCESS REQUIREMENTS The access requirements to deliver to the Olympic Village or venues differ depending on whether the delivery takes place before or after the venue security sweep or lockdown. Pre-lockdown period Rio 2016 strongly recommends that NOCs arrange deliveries to the Olympic Village and venues prior to the lockdown period, at venues where this is possible. The pre-lockdown period occurs before the implementation of security lockdown procedures, allowing goods and equipment to move freely into the Olympic Village and venues. As Games accreditation is not required during the pre-lockdown period, all delivery vehicles must meet certain security protocols to gain access. The vehicle must always have a slot on the MDS. The Venue Logistics Manager will advise if any additional accreditation or a pass is required during the intended delivery period. Due to space limitations, road access restrictions and the specific configuration of the Olympic Village and venues, NOCs should refer to the Venue Delivery Guide to determine the most suitable delivery vehicle. Security sweep and lockdown All competition and non-competition venues will undergo a security sweep and lockdown prior to the Olympic Games. From this period, all individuals must have an accreditation and vehicles and equipment must have the relevant security clearance to enter venues. 139

140 NOC CHEFS DE MISSION MANUAL VENUE LOCKDOWN Olympic Village 5 July 2016 Whitewater Stadium (canoe slalom) 20 July 2016 Olympic Equestrian Centre (equestrian) 20 July 2016 Lagoa (rowing and canoe sprint) 20 July 2016 Marina da Glória (sailing) 23 July 2016 Post-lockdown and Games-time operational period In order to make deliveries during the post-lockdown and Games-time operational periods, NOCs must comply with the six keys to the gate. Six keys to the gate Delivery vehicles must meet the following six keys to the gate criteria to enter the Olympic Village and venues during lockdown: 1. Prior approval of the delivery slot on the MDS 2. The driver and vehicle occupants must have the relevant accreditation for the Olympic Village or venue 3. Vehicles must have and display the appropriate Vehicle Access and Parking Permit (VAPP) for the Olympic Village or venue 4. Deliveries must have been screened and sealed at a certified vendor location or a Rio 2016 Material Screening Site (MSS) 5. The driver must have a Secure Load Pass issued by a certified vendor location or the MSS 6. The vehicle must pass through external screening at the Vehicle Screening Area (VSA) at the Olympic Village or venue to which the delivery is being made Failure to comply with these six steps will result in the vehicle being refused entry. Transition period During the transition period between the Olympic and Paralympic Games, the Olympic and Paralympic Village and competition venues will remain in security lockdown. This means that only fully accredited individuals and vehicles will be able to access these venues, provided that all six keys to the gate have been met. Any specific arrangements by NOCs to leave freight for their corresponding NPCs should be made through the Venue Logistics Manager prior to the Games, or at least 48 hours before the NOC s departure, at the Logistics desk in the NOC Services Centre. All NOC containers must be removed during the transition period, unless previously agreed that they will be left for the corresponding NPC. For information regarding bump-out of freight after the Games, see section

141 Customs and freight FREIGHT DELIVERIES TO THE OLYMPIC VILLAGE Freight deliveries to the Olympic Village can be received from NOCs during all phases of operation from 1 April Post-lockdown, normal and emergency deliveries for items of less than one pallet load and no more than 10 boxes (1m x 1m) may be made to the Material Transfer Area (MTA) at the Olympic Village. Suppliers and freight forwarders without the correct security protocols can deliver to the MTA only if the item in question is of an urgent nature and with prior confirmation from the Olympic Village Logistics Manager. NOCs can contact log.vilaatletas@rio2016.com, or visit the Logistics desk at the NOC Services Centre to request a delivery. FREIGHT DELIVERIES TO COMPETITION VENUES Freight and courier deliveries will be restricted during lockdown. As such, some of these deliveries may be delayed during this period until the security sweep has been completed. OLYMPIC/ PARALYMPIC VENUE BUMP-IN PRE- LOCKDOWN POST- LOCKDOWN TRANSITION PERIOD DELIVERY FOR PARALYMPIC GAMES BUMP-OUT Whitewater Stadium (canoe slalom) 21 May - 17 July July - 12 August 2016 n/a 13 August - 9 September 2016 Olympic Equestrian Centre (equestrian) 23 May - 18 July July - 18 August August August - 16 September September - 17 October 2016 Lagoa (rowing and canoe sprint) 10 May - 19 July July - 21 August August August - 16 September September - 21 October 2016 Marina da Glória (sailing) 20 May - 22 July July - 19 August August August - 17 September September - 11 October 2016 Please note that this table does not include the delivery of boats to Marina da Glória (sailing venue) or Lagoa (rowing and canoe sprint venue), the details and process for which can be found in the relevant sport specific folders on the Rio Exchange. Any specific questions regarding the arrival of equipment at Marina da Glória should be directed to sailing@rio2016.com. CONTAINER DELIVERIES Due to space restrictions at the Olympic Village and competition venues, Rio 2016 allocated space to NOCs for their containers at the Olympic Village, Lagoa Stadium (rowing and canoe sprint), Marina da Glória (sailing) and the Olympic Equestrian Centre (equestrian) in February Container deliveries must be booked on the MDS during the specified delivery windows. During these specific dates and times for each venue, Rio 2016 Logistics will ensure that the proper equipment (crane) is available. Rio 2016 Logistics will only provide the support of a crane during these windows. Outside these periods, container deliveries will be at the NOC s expense at the Olympic Village, but will not be permitted at competition venues. All container deliveries must be booked in advance (minimum of 48 hours) through the MDS during these windows, with slots allocated on a first-come, first-served basis. Rio 2016 Logistics will provide support at the Olympic Village and competition venues listed above to load and offload NOC containers from the vehicle onto the ground during the pre- 141

142 NOC CHEFS DE MISSION MANUAL determined delivery windows. NOCs will need to provide their own padlock and keep the keys to these containers. Container delivery and collection windows OLYMPIC VILLAGE OR VENUE BUMP-IN PRE- LOCKDOWN POST- LOCKDOWN TRANSITION PERIOD DELIVERY FOR PARALYMPIC GAMES BUMP-OUT Olympic Village 27 June - 4 July July August 2016 n/a September 2016 Lagoa Stadium Rowing n/a July August 2016 Canoe n/a August August - 1 September September 2016 Marina da Glória (sailing) July 2016 n/a August August September 2016 Olympic Equestrian Centre (equestrian) July 2016 n/a August September 2016 COURIER DELIVERIES Couriers will not have accredited drivers/vehicles with the appropriate access to comply with the six keys to the gate As such, all NOC courier deliveries should be sent to the MTA. From there, Rio 2016 Logistics will accept the delivery on behalf of the NOC and contact the NOC Relations team to arrange for delivery or collection of the item. Armazem Logística Vila Olímpica e Paralímpica Avenida Olof Palme, Camorim - Rio de Janeiro - CEP Rio 2016 recommends that NOCs limit the use of courier services when shipping items to Brazil. Instead, these items should be shipped through the NOC s international freight forwarder, which will have the necessary security requirements to enter each venue. Items of a value above BRL3,000 will be subject to tax. For further details regarding customs for courier services, refer to the Customs and Freight Manual. LOGISTICS SERVICES FOR NOCS Rio 2016 Logistics will have teams at each venue and at the Olympic Village to assist NOCs with moving small volumes of bulk products (pallets) or lending material handling equipment, such as trolleys and pallet jacks. This can be requested by contacting the Venue Logistics Manager at each venue (details are available in the Venue Delivery Guide). This resource is not dedicated to a particular NOC and will be allocated on a priority basis, based on the workload on any given day. For dedicated resources (minimum four-hour period), NOCs are recommended to use the Correios services offered below. Correios are able to offer a range of logistics services for a fee, including deliveries to venues, manpower and material handling equipment, security screening and compliance with the six keys to the gate. These services can be obtained in advance by contacting (+55) (21) , by at logisticsrio2016@correios.com.br, or by visiting the Logistics desk at the NOC Services Centre. Information about sport equipment transfers can be found in section

143 SECTION 9 Transport

144 NOC CHEFS DE MISSION MANUAL 9 TRANSPORT Rio 2016, together with the City of Rio de Janeiro have planned and organised a variety of transport services to meet the transport needs of Games clients. The services aim to ensure that Games Family are able to travel efficiently, while also keeping the rest of the city moving. Transport services include but are not limited to: TA transport for athletes and team officials T1/T2 transport for NOC Presidents and Secretaries General T3 transport for Chefs de Mission, Presidents, Secretaries General, international dignitaries and other accredited delegates with a T3 entitlement 9.1 OLYMPIC ROUTE NETWORK The Olympic Route Network (ORN) is a network of roads linking all official competition and non-competition venues in Rio de Janeiro. The ORN consists of a combination of dedicated and priority lanes for vehicles with a Vehicle Access and Parking Permit (VAPP). Refer to the map on the Rio Exchange to see the ORN. Priority lanes: only for vehicles displaying a VAPP, emergency vehicles, taxis and public urban buses Dedicated lanes: exclusively for vehicles displaying a VAPP and emergency vehicles From 6 August 2016, all dedicated and priority lanes will be operational. Before that date, only some sections of the ORN will be operational from the Olympic Village as indicated in the below table. DATES OF OPERATION LANES AVAILABLE DESCRIPTION VENUES July 2016 Dedicated lanes on the Transolímpica Olympic Village to venues in Deodoro zone All Deodoro venues Priority lanes Shared bus and taxi lane Copacabana, Deodoro and Maracanã 31 July - 22 August 2016 Full ORN All clusters and venues, as detailed on the ORN map All venues In circumstances where the ORN is inaccessible, for example, due to a road traffic accident or the Opening and Closing Ceremonies, an alternative route will be in place for properly VAPPed vehicles. ROAD EVENT OLYMPIC ROUTE NETWORK The Road Event Olympic Route Network (REORN) will be in operation during familiarisation and road event competition days, when road closures on the ORN are in place. 144

145 Transport 9.2 TRANSPORT FOR ATHLETES SYSTEM The Transport for Athletes (TA) system will provide bubble-to-bubble transport services for athletes and NOC team officials (Aa, Ac, Ao and P alternate athletes), and their personal equipment, from 24 July until 21 August 2016 for competition and training. P accredited training partners, personal coaches and Training Venue Pass (TVP) holders do not have access to the TA system. The TA system comprises the following services: Arrivals and departures between Tom Jobim International Airport (GIG) and Santos Dumont Domestic Airport (SDU), and the Olympic Village. See sections 4 and 20.4 for more information about arrivals and departures services Transport between the Olympic Village and official competition and training venues (a summary of each service is provided later in this section) Internal Village Transport System (IVTS) operating inside the Olympic Village (see section 5.5.4) Ceremonies services (see sections 14.2 and 14.3) Recreational services to Via Parque shopping mall and Barra beach (see section 5.5.1) Football co-host city transport (see section ) On the day of the Opening Ceremony, the TA system will cease at 12.00pm (noon), except for return journeys from training and competition venues where activities are ongoing (canoe slalom, equestrian and archery). TA VEHICLE TYPES TA system vehicles (coaches and urban buses) will vary in size, seating capacity and model. Coaches have been allocated to services with an expected longer travel time to ensure passenger comfort. TA buses are equipped with a tracking system which will allow Rio 2016 Security to monitor the buses and implement security measures, if necessary. TYPE AND AVERAGE CAPACITY EXAMPLE Coach 44 seats Urban bus - 40 seats 145

146 NOC CHEFS DE MISSION MANUAL TRANSPORT FOR INDIVIDUAL SPORT ATHLETES Rio 2016 strongly encourages athletes and officials to use the TA system as the most efficient way to travel to and from training and competition venues. Further details will be available in the Team Leaders' Guides for each sport, published in June All schedules will be available on Info +, at the Sport Information Centre (SIC) in the Olympic Village and at the Sport Information Desks (SIDs) at competition venues. Training venues Services have been scheduled in line with the training requirements of individual sports. The service will commence on 24 July 2016 (after 12.00pm) for most sports and will continue until the close of each sport s individual training session. The following table details the transport service schedules per sport for stand-alone training venues. There are three types of service depending on the sport, and competition and training schedules: One transfer only: service departing to/from competition/training venues once a day at a specific time Pre-defined departure: service departing to/from competition/training venues at scheduled times Shuttle: service connecting the Athlete Transport Mall to competition/training venues at frequencies specified in the tables below For competition venues that will also be used for training, the schedules per sport can be found in the competition venues section below. SPORT/DISCIPLINE VENUE TRAVEL TIME (WITHOUT ORN) TRAVEL TIME (WITH ORN) AQUATICS Marathon swimming Athletes Park 9 minutes 8 minutes Deodoro Aquatics Centre 36 minutes 28 minutes Olympic Aquatics Stadium 11 minutes 10 minutes Swimming Athletes Park 9 minutes 8 minutes Deodoro Aquatics Centre 36 minutes 28 minutes ATHLETICS Marathon Pontal 17 minutes 16 minutes Track and field (except throws) Air Force Club 26 minutes 24 minutes Track and field (including throws) Air Force University (UNIFA) 32 minutes 25 minutes 146

147 Transport SPORT/DISCIPLINE VENUE TRAVEL TIME (WITHOUT ORN) TRAVEL TIME (WITH ORN) BOXING Riocentro - Pavilion 5 (first floor) 8 minutes 7 minutes CYCLING Road Pontal 17 minutes 16 minutes Track Pontal 17 minutes 16 minutes FENCING Riocentro - Pavilion 5 (ground floor) 8 minutes 7 minutes GYMNASTICS (ARTISTIC, RHYTHMIC AND TRAMPOLINE) Athletes Park 9 minutes 8 minutes JUDO Athletes Park 9 minutes 8 minutes MODERN PENTATHLON Fencing Riding and combined Swimming Youth Arena (departing from Gericinó) Gericinó Instruction Camp Headquarters Deodoro Aquatics Centre (departing from Gericinó) 10 minutes 10 minutes 34 minutes 28 minutes 5 minutes 5 minutes TAEKWONDO Riocentro - Pavilion 5 (first floor) 8 minutes 7 minutes TRIATHLON Running Air Force Club 26 minutes 24 minutes Swimming Deodoro Aquatics Centre 36 minutes 28 minutes Swimming Athletes Park 9 minutes 8 minutes Cycling and running Pontal 17 minutes 16 minutes WEIGHTLIFTING Riocentro - Pavilion 5 (ground floor) 8 minutes 7 minutes WRESTLING Athletes Park 9 minutes 8 minutes Competition venues On competition days, the TA service will be scheduled so that the first bus arrives at the competition venue two to three hours prior to competition starting, in accordance with each sport s requirements. Peak services will run more frequently before and after competition. Less frequent services will run during the competition session. The last bus to leave the competition venue will vary according to the sport s requirements, up to a maximum of two hours after competition has finished. 147

148 NOC CHEFS DE MISSION MANUAL Estimated travel times do not include security screening times, or queuing time at the Vehicle Screening Area (VSA). SPORT/ DISCIPLINE VENUE SERVICE DATE TRAVEL TIME (WITHOUT ORN) TRAVEL TIME (WITH ORN) FREQUENCY AQUATICS Diving Maria Lenk Aquatics Centre* 24 July - 20 August minutes 13 minutes 30 minutes Marathon swimming Fort Copacabana August 2016 n/a** 46 minutes One transfer only Swimming Olympic Aquatics Stadium* 24 July - 13 August minutes 10 minutes 15 minutes Synchronised swimming Maria Lenk Aquatics Centre* 24 July - 19 August minutes 13 minutes 30 minutes ATHLETICS Marathon Sambódromo 14 and 21 August 2016 Race walk Pontal* 24 July - 19 August 2016 n/a** 50 minutes One transfer only n/a** 16 minutes One transfer only Track and field Olympic Stadium 8-20 August 2016 n/a** 28 minutes 15 minutes (peak) 30 minutes (off- peak) ARCHERY Sambódromo* 24 July - 12 August minutes 50 minutes 30 minutes BADMINTON Riocentro - Pavilion 4* 24 July - 20 August minutes 6 minutes 20 minutes BOXING Riocentro - Pavilion August 2016 n/a** 6 minutes 20 minutes CANOE Slalom Whitewater Stadium* 24 July - 11 August minutes 35 minutes 30 minutes Sprint Lagoa Stadium* 24 July - 20 August minutes 46 minutes 30 minutes (peak) 60 minutes (off-peak) CYCLING BMX Olympic BMX Centre* August 2016 n/a** 35 minutes 30 minutes Mountain bike Road race Mountain Bike Centre* Fort Copacabana August 2016 n/a** 33 minutes 30 minutes (peak) 60 minutes (off-peak) 6-7 August 2016 n/a** 46 minutes One transfer only 148

149 Transport SPORT/ DISCIPLINE VENUE SERVICE DATE TRAVEL TIME (WITHOUT ORN) TRAVEL TIME (WITH ORN) FREQUENCY Road (time trial) Pontal* 30 July - 10 August minutes 16 minutes 30 minutes Track Rio Olympic Velodrome* 25 July - 16 August minutes 12 minutes 30 minutes EQUESTRIAN (DRESSAGE, EVENTING AND JUMPING) Olympic Equestrian Centre* 24 July - 19 August minutes 35 minutes 30 minutes (peak) 60 minutes (off-peak) FENCING Carioca Arena August 2016 n/a** 12 minutes 20 minutes (peak) 60 minutes (off-peak) GOLF Olympic Golf Course* 24 July - 20 August minutes 14 minutes 30 minutes GYMNASTICS (ARTISTIC, RHYTHMIC AND TRAMPOLINE) Rio Olympic Arena* 24 July - 21 August minutes 12 minutes 20 minutes JUDO Carioca Arena August minutes 12 minutes 30 minutes (peak) 60 minutes (off-peak) MODERN PENTATHLON Fencing Youth Arena* August 2016 n/a** 32 minutes One transfer only Riding and combined Deodoro Stadium August 2016 n/a** 26 minutes One transfer only Swimming Deodoro Aquatics Centre* August 2016 n/a** 28 minutes One transfer only ROWING Lagoa Stadium* 24 July - 13 August minutes 46 minutes 30 minutes (peak) 60 minutes (off-peak) SAILING Marina da Glória* 24 July - 18 August minutes 50 minutes 30 minutes SHOOTING Olympic Shooting Centre* 25 July - 14 August minutes 31 minutes 30 minutes (peak) 60 minutes (off-peak) TABLE TENNIS Riocentro - Pavilion 3* 24 July - 17 August minutes 8 minutes 20 minutes TAEKWONDO Carioca Arena August 2016 n/a** 12 minutes 20 minutes TENNIS Olympic Tennis Centre* 24 July - 14 August minutes 10 minutes 20 minutes TRIATHLON Fort Copacabana 18 and 20 August 2016 n/a** 46 minutes One transfer only 149

150 NOC CHEFS DE MISSION MANUAL SPORT/ DISCIPLINE VENUE SERVICE DATE TRAVEL TIME (WITHOUT ORN) TRAVEL TIME (WITH ORN) FREQUENCY VOLLEYBALL Beach volleyball Beach Volleyball Arena* 24 July - 18 August minutes 53 minutes 30 minutes WEIGHTLIFTING Riocentro - Pavilion August 2016 n/a** 8 minutes 20 minutes WRESTLING Carioca Arena August 2016 n/a** 12 minutes 30 minutes *Venues used as competition and training venues. **TA system for these venues starts when the ORN is already fully operational. Service dates and frequencies for TA services to/from competition and training venues may change according to the competition and training schedules. Updated information will be available to teams on Info +, at the SIC and SIDs. TEAM SPORT BUSES Team sports for which a bus will be provided are: Basketball Football Handball Hockey Rugby Volleyball (indoor) Water polo Each of these teams will be able to book a dedicated bus to travel from the Olympic Village to training and competition venues, according to the official schedule. The dedicated bus service will cease after the team s final competition. Whilst the team sport buses are dedicated to an NOC for competition and training sessions, different drivers and vehicles may be used; therefore athletes and team officials should not leave any items inside the bus. The team bus policies are as follows: Team buses may only be used by accredited team members Team buses can only be used for travel between the Olympic Village and the respective competition and training venue(s) Team buses will not access different sport competition venues, nor can they be used for the purposes of spectating at their own sport 150

151 Transport All equipment should be carried on the team bus Teams will first meet their bus and driver at the Olympic Village Athlete Transport Mall. The team leader will communicate the team s schedules to the SIC to arrange the bus and driver services. Should any changes be required, they must be communicated by 2.00pm the day before the service is required. The travel times to training and competition venues for team sports can be found on the Rio Exchange. 9.3 VEHICLES NOC DEDICATED VEHICLES Each NOC will receive a number of dedicated vehicles based on its delegation size (Aa, Ac and Primary Ao) according to Rule 38 of the Olympic Charter. The final number of vehicles allocated to each NOC will be confirmed at the Delegation Registration Meeting (DRM). The total allocation of vehicles shown in the below table includes the vehicle allocated to the NOC Chef de Mission. DELEGATION SIZE 5-SEATER VEHICLE 15-SEATER VEHICLE TOTAL NOC DEDICATED VEHICLES From 18 July 2016, after completion of the DRM, NOCs should make an appointment at the Transport desk in the NOC Services Centre to arrange a time to collect their dedicated vehicle(s) at the P3 car park and meet their Rio 2016 dedicated drivers. Either the Chef de Mission, Deputy Chef de Mission or a finance proxy card holder may collect the vehicle(s). Vehicles will be managed by NOCs and will be their responsibility until they are returned. Vehicles must be maintained and returned in the same condition as they were received to the P3 car park at the Olympic Village, prior to the NOC s departure and no later than 4.00pm on Wednesday 24 August No drop-offs will be permitted at any other location. Parking will be available for NOC dedicated vehicles in the P3 car park at the Olympic Village. Refer to the map in section 21.3 to see the location. The car park will be open 24 hours a day and will be staffed from 6.00am to 12.00am (midnight) from 18 July to 24 August For training, competition and other non-competition venues, P3 parking spaces will be available on a first-come, first-served basis. 151

152 NOC CHEFS DE MISSION MANUAL NOCs can visit the Transport desk at the NOC Services Centre in the Olympic Village for any queries. VEHICLE TYPES The vehicles have been supplied by Nissan, Rio 2016 s official vehicle sponsor. The models are provided below. VEHICLE TYPE MODEL SUV (5 seats) Nissan Kicks Sedan (5 seats) Nissan Versa Multi-passenger vehicle (15 seats) Renault Master Each vehicle will include the following: Satellite navigation system (GPS) and Drivers Handbook Fuel card* Insurance and roadside assistance for breakdown and recovery VAPP (see section for further details) *The fuel card can only be used for dedicated vehicles and the usage will be monitored by Rio If the card is used for non-dedicated vehicles, NOCs will be penalised and lose their fuel card. Cycling vehicle NOCs with athletes competing in any of the cycling disciplines are entitled to an additional vehicle. Cycling vehicles must be prioritised and self-driven by the NOC for road race familiarisation and competition, according to UCI s guidelines. For this purpose, a roof rack and radio will be installed. More details about the UCI driving licence and vehicle access for the road competition will be available in the relevant Team Leaders' Guide in June Once athletes have finished competing in their last cycling discipline, NOCs must return their 152

153 Transport cycling vehicles to the cycling vehicle car park and deliver the keys to the Transport office in the P3 car park at the Olympic Village, by 8.00pm the following day. VEHICLE TYPE MODEL Wagon (5 seats) Nissan Grand Livina Cycling vehicles will have the same features as other NOC dedicated vehicles (see above) RATE CARD AND OTHER VEHICLES Rate Card vehicles may be driven by accredited or non-accredited personnel. All Rate Card vehicle drivers must comply with the Rio 2016 driver criteria described in section Rate Card vehicles can be collected at the start of the requested rental period from the Rate Card fleet depot located at Riocentro. NOC Rate Card vehicles must be dropped off at the Rate Card fleet depot. Rate Card vehicles displaying the correct VAPP will be able to park in the P6 car parks at the Olympic Village. The Chef de Mission, Deputy Chef de Mission or a finance proxy card holder who collects the vehicle(s) will need to perform a vehicle inspection with a Rio 2016 Transport team member and will receive a copy of the Rental/Loan Agreement. Once the vehicle has been collected, it is under the management of the NOC. For un-vapped Rate Card vehicles, NOCs will need to request a temporary pass from the Transport desk at the NOC Services Centre in the Olympic Village to return the vehicles to the Rate Card fleet depot at Riocentro at the end of the hire period. Upon return to Rio 2016, the condition of the vehicle will be compared to its original condition, as indicated in the Rental/ Loan Agreement. Rate Card vehicles will include all of the items listed for NOC dedicated vehicles (see section 9.3.1), but do not come with a fuel card, a VAPP or a driver. NOCs were given the opportunity to purchase VAPPs for their Rate Card and/or private-hire vehicles through Rate Card (see section 9.4.2) VEHICLE POLICY NOC dedicated and Rate Card vehicles can only travel within the metropolitan area of Rio de Janeiro. A map showing the metropolitan area can be found on the Rio Exchange. Insurance coverage and breakdown assistance will not be provided for any vehicle taken outside these limits. 153

154 NOC CHEFS DE MISSION MANUAL 9.4 VEHICLE ACCESS AND PARKING PERMITS NOC DEDICATED VEHICLE VAPPS A Vehicle Access and Parking Permit (VAPP) allows a vehicle to travel on Olympic lanes, and if applicable, pass through Vehicle Permit Checkpoints (VPCs), VSAs and access parking/dropoff areas. Access to parking spaces will be on a first-come, first-served basis and a VAPP will not guarantee a parking space if the designated car park is full. The following VAPPs will be used across the different Rio 2016 vehicles: VEHICLE VAPP TYPE TRANSFERABLE ACCESS AND PARKING ENTITLEMENTS NOC dedicated Blue VLV P3 Yes May be used on vehicles of up to 15 seats only Parking at P3 car park in the Olympic Village Parking at P3 car parks at competition and training venues (where parking is available) P3 parking in close proximity to Barra Olympic Park, outside the secure perimeter Parking at Deodoro Olympic Park P3 car parks No P3 parking at Fort Copacabana during road cycling events Remote pick-up and drop-off load zone access only at Olympic Family Hotels Pick-up and drop-off load zone access at IBC/MPC for NOCs taking athletes to media conferences Chef de Mission Purple Infinity P2 NOC Yes May be used on vehicles of up to 15 seats only Access to T1/T2 drop-off and pick-up load zones and parking at P3 car park only in the Olympic Village Access to T1/T2 drop-off and pick-up load zones and P2 parking at all competition, non-competition and training venues (where parking is available), including inside Barra Olympic Park s secure perimeter Access to T1/T2 drop-off and pick-up load zones and P2 parking at Deodoro Olympic Park P2 car parks Very limited P2 parking at Fort Copacabana Access to T1/T2 pick-up and drop-off load zones at all Olympic Family Hotels Drop-off and pick-up load zone access only at IBC/MPC Cycling Blue CYC P3 No Parking at the cycling vehicle car park in the Olympic Village Access to Rio Olympic Velodrome before/after competition to allow equipment on/off-loading, before vehicle is moved off venue to P3 parking area outside Barra Olympic Park Should be used to access road cycling venues and events. Details about parking availability for road cycling events will be available in the Team Leaders' Guide Access to Olympic BMX Centre and Mountain Bike Centre before/after competition to allow equipment on/off-loading, before the vehicle is moved off venue to X-Park P3 shared parking area NOC dedicated vehicle VAPPs, including the P2 VAPP for the Chef de Mission, are transferable. NOC dedicated vehicle VAPPs are transferable to a maximum of three vehicles per VAPP and as many times between those three vehicles. The number of vehicles between which NOCs are entitled to transfer VAPPs is shown below. 154

155 Transport DELEGATION SIZE TOTAL NOC DEDICATED VEHICLES AND VAPPS MAXIMUM NUMBER OF VEHICLES TO WHICH VAPP(S) CAN BE TRANSFERRED RATE CARD VAPPS NOCs must have purchased a VAPP through Rate Card in order for their Rate Card or privatehire vehicles to be permitted to access drop-off areas, Rio 2016 car parks and travel on the ORN. The Chef de Mission, Deputy Chef de Mission or a finance proxy will be able to collect any purchased VAPPs at the Rate Card desk in the NOC Services Centre. Rate Card VAPPs, except the ALL CIR circulation VAPP and the football FBC VAPP, will grant access to the Olympic Village designated P6 car parks. Circulation VAPPs will grant access to specific load zones at venues and the Olympic Village for pick-up and drop-off only. At most venues, load zones may be close to the P6 parking areas. The location of load zones and P6 parking available at venues will be indicated in the NOC Transport Info Kit. The following restrictions apply to the use of Rate Card VAPPs: Must only be used on cars of up to eight seats, no more than 5.2m long and less than 2.5m wide; except the ALL CIR circulation VAPP, which can be used on vehicles of up to 15 seats VAPPs may be transferred, but only between vehicles of the above-specified size Transferable to a maximum of three vehicles per VAPP and as many times between those three vehicles. For example, one Rate Card VAPP may be transferred between up to three vehicles, two VAPPs between up to six vehicles, three VAPPs between up to nine vehicles, and so on and so forth Must not be resold to another organisation Lost VAPPs will not be replaced. However, NOCs are responsible for reporting the serial number of the lost VAPP to the Rio 2016 VAPP office immediately at vapp@rio2016.com, or directly at the Transport desks in the Olympic Village If a VAPP is stolen, NOCs must report the serial number to the Rio 2016 VAPP office immediately and file a police report advising of the theft. A replacement VAPP may be given upon presentation of the police report and evidence of communication to the Rio 2016 VAPP office Properly displayed VAPPs will grant access to Games lanes on the ORN No VAPPs will grant access to Barra Olympic Park s secure perimeter or parking at Fort Copacabana 155

156 NOC CHEFS DE MISSION MANUAL Parking will be available for the length of time that a particular venue is operational, as long as the VAPP is properly displayed while the vehicle is parked. A VAPP does not guarantee a parking space REGISTRATION OF NON-RIO 2016 VEHICLES The vehicle type and licence plate of non-rio 2016 vehicles must be provided before VAPPs are displayed in the vehicles. NOCs are encouraged to submit these details by 14 July Further details about this process will be made available on the Rio Exchange. NOCs that are not able to submit the details in advance must provide the vehicle type and licence plate to the Transport desk in the NOC Services Centre after the Olympic Village opening. NOCs will not be able to use the VAPP until at least two working days after the vehicle details have been submitted. If the information is not provided, NOCs will receive a fine for using the Games lanes in an unregistered vehicle. 9.5 DRIVERS RIO 2016 DEDICATED DRIVERS For each dedicated NOC vehicle (except the cycling vehicle) a driver will be provided for nine consecutive hours per day, including a one-hour break, with one day off in a seven-day period. Replacement drivers will be provided to cover days off. Drivers must have at least 10 hours of rest between shifts. Rio 2016 will determine the working days per driver, but NOCs are responsible for scheduling the drivers shifts between 6.00am and 12.00am (midnight) on these days. NOCs must appoint a Transport point of contact who will be responsible for submitting the drivers shifts to the Transport team by or in person at the NOC Transport office in the P3 car park. Any changes must be communicated by 2.00pm the previous day. The Transport team will be at the P3 car park to assist with any issues or queries. The below Rio 2016 dedicated driver and key policies must be observed. RIO 2016 DEDICATED DRIVER POLICY Rio 2016 dedicated drivers are only permitted to drive NOC dedicated vehicles Drivers will always collect the NOC dedicated vehicle at the P3 car park Driver shifts will be defined by the NOC within the above permitted working hours Rio 2016 dedicated drivers must check in and check out at the beginning and end of each shift in the P3 car park Rio 2016 dedicated drivers will be able to check out and hand in their dedicated vehicle keys at the P3 car park until 12.00am (midnight). The keys may be collected the following day from 6.00am. If the NOC wishes to keep the vehicle and self-drive after the driver s shift has ended, it is the NOC s responsibility to send the driver to the P3 parking area to have the vehicle checked, accompanied by an NOC representative who will receive the keys back from the driver. See the below policy regarding key collection While on shift, traffic and parking infringements will be the responsibility of the Rio 2016 dedicated drivers; therefore, NOCs are expected to cooperate and understand that the 156

157 Transport drivers have been trained to respect local and Rio 2016 specific traffic and parking rules In case of a car accident while a Rio 2016 dedicated driver is driving the vehicle, the deductible amount of insurance ( excess ) will be Rio 2016 s responsibility Rio 2016 drivers will not have access to the Olympic Village. NOCs must request a guest pass through the usual process (see section 5.1.6) from their daily quota, should they wish the driver to access the Olympic Village KEY POLICY NOCs are fully responsible for their vehicle keys during Games time and no additional vehicle will be provided for the period of time required to replace lost keys It will be the NOC s responsibility to cover the cost of replacing lost and/or damaged keys. If an NOC driver loses or damages a key, Rio 2016 will be responsible NOC DRIVER ACCREDITATION As per the IOC s Accreditation at the Olympic Games Detailed Specifications, NOCs are entitled to accredit their own drivers. NOCs will be able to accredit one driver for each Rio 2016 NOC dedicated vehicle and any Rate Card vehicle. Driver accreditations will only allow access through the VSAs to drop off and pick up delegates, not access into the Olympic Village or other venues. Driver accreditations will allow access to the NOC car parks at the Olympic Village, as they are outside the secure perimeter. NOCs can use their guest passes to allow their drivers to access the Olympic Village. Driver accreditations will serve as a visa waiver. For NOCs wishing to accredit their own drivers for either NOC dedicated vehicles and/or Rate Card vehicles, the below policy must be observed. NOC ACCREDITED DRIVER POLICY NOCs are responsible for any issues involving Rio 2016 dedicated vehicles and/or Rate Card vehicles, for example: accidents; traffic and parking infringements NOCs are responsible for ensuring that all drivers, except Rio 2016 provided drivers, fill in the vehicle logbook correctly for each of their vehicles NOCs are responsible for providing meals for their own accredited drivers NOC SELF-DRIVE NOCs will also be able to self-drive their vehicles, as long as the driver has registered to drive and been approved by the Rio 2016 Transport team. The driver requirements outlined below will apply to NOC drivers, as well as all accredited and non-accredited delegates who wish to self-drive NOC dedicated and Rate Card vehicles: Driving licence must be issued by a country/territory specified in the Drivers Guide Valid original driving licence in English or Portuguese, or an international driving permit. This should be accompanied by the individual s passport showing the date of entry into Brazil. It is highly recommended to carry a certified translation of the licence or permit into Portuguese 157

158 NOC CHEFS DE MISSION MANUAL Drivers must be over 21 years of age and have had their driving licence for over two years Drivers must have completed the Rio 2016 Self-drive and Vehicle Use agreement Special driving licence is required for 15-seat vehicles (Brazilian type D licence) The Drivers Guide, containing further details about the requirements, will be made available on the Rio Exchange. NOC Assistants are not permitted to drive NOC dedicated or Rate Card vehicles. However, NOC Own Assistants are permitted to drive, provided they have completed the Rio 2016 Selfdrive and Vehicle Use agreement, and that the NOC takes full responsibility for them. All copies of licences must be submitted to the Transport desk in the NOC Services Centre before drivers can self-drive the vehicles. Each driver is allowed to drive a vehicle compatible with the category to which they are entitled in their home country. Any fines or fees associated with driving offences or violations while driving NOC dedicated or Rate Card vehicles will be the full responsibility of the individual driving the vehicle in question, or their NOC. Non-Brazilian drivers must carry their passports (copies are not permitted) while driving the vehicles. Brazil has a zero tolerance approach to alcohol (i.e. no alcohol at all can be consumed before driving), which is rigorously enforced. An overview showing which individuals can drive the different types of Rio 2016 vehicles can be found below. VEHICLE TYPE WHO CAN DRIVE? DRIVER PROVIDED BY DEDUCTIBLE* TO BE PAID BY ADDITIONAL INFORMATION Dedicated vehicle Accredited individuals only NOC NOC Driver information must be provided in advance. NOC Own Assistants Rio 2016 drivers Rio 2016 Rio 2016 Cycling vehicle Accredited individuals only NOC NOC Driver information must be provided in advance. Rate Card vehicles Accredited and nonaccredited individuals NOC Own Assistants NOC NOC Driver information must be provided in advance. Rate Card vehicle first-time collection can only be done by an accredited individual (pick-up area is inside the secure perimeter). T1/T2 Rio 2016 driver Rio 2016 Rio 2016 NOCs may choose whether to use the Rio 2016 driver or self-drive. Self-drive (accredited individuals only) NOC NOC NOCs wishing to combine these options should contact their NOC Relations representative. 158

159 Transport VEHICLE TYPE WHO CAN DRIVE? DRIVER PROVIDED BY DEDUCTIBLE* TO BE PAID BY ADDITIONAL INFORMATION Equipment van Rio 2016 driver only Rio 2016 Rio 2016 * Deductible means the amount to be paid by the driver or organisation responsible for the vehicle, in case of an accident, for excess damages not covered by the insurance company. Self-drivers are considered as all those who are not Rio 2016 provided drivers. 9.6 T3 SERVICES T1, T2 and T3 clients, including NOC Presidents and Secretaries General, will have access to the T3 service 24 hours a day, from 18 July to 24 August Three types of T3 services will be available: Request for Transport (RFT); on-demand and shuttle services, depending on the operational hours of the venues. T3 REQUEST FOR TRANSPORT AND ON-DEMAND SERVICES T3 on-demand and bookable RFT services will provide a taxi-style service, consisting of a pool of cars which can travel only between locations on the T3 destination list (see section 21.2). The vehicles are not dedicated and can only be used for one-way transfers. T3 vehicles can only travel to destinations on the T3 list. RFT and on-demand services will be available on the dates/hours below. DATES OF OPERATION TYPE OF SERVICE HOURS OF OPERATION July 2016 RFT 7.00am pm (by reservation only) 24 July - 23 August 2016 On-demand 7.00am pm* RFT 24 hours a day** (by reservation only) 24 August 2016 RFT 7.00am pm (by reservation only) *Excluding competition venues and the IBC/MPC. Services to the IBC/MPC will be available until 12.00am (midnight). The on-demand service will be available at competition venues from one hour before competition starts until one hour after competition has finished, according to the competition schedule. **For use when the on-demand service is not available at venues, or when another type of service is required, such as space for a baby seat or additional space for baggage. RFT and on-demand T3 services will cease at 3.00pm on the days of the Opening and Closing Ceremonies and cannot be used to travel to the Maracanã Stadium. RFT T3 reservations must be made four hours in advance through the T3 call centre on (+55) (21) T3 SHUTTLE SERVICE A T3 bus shuttle service will be the only option for T3 clients to travel between Barra and Deodoro Olympic Parks (except the Olympic Equestrian Centre), and the following venues: 159

160 NOC CHEFS DE MISSION MANUAL Windsor Marapendi/Novotel Barra hotels Windsor Barra/Windsor Oceânico hotels The shuttle will arrive at a transport hub located in each park and from there, a connection service will be available for onward travel to the individual competition/training venue. For departures, individuals should proceed to the T3 load zone at the venue, where they will be able to connect to onward transport. The dates and hours of operation of the T3 bus shuttle service are shown below. T3 SHUTTLES FROM OLYMPIC FAMILY HOTELS TO BARRA AND DEODORO OLYMPIC PARKS DATE RANGE HOUR RANGE FREQUENCY 24 July - 4 August 2016* 8.00am pm 60 minutes 5 August am pm 30 minutes 6-20 August am am 20 minutes 21 August am pm 20 minutes *On competition days, the service will run until the last Olympic Family lounge closes. Shuttle services will not be provided to the IBC/MPC or the Olympic Equestrian Centre. These venues can be accessed by the RFT or on-demand services. T1/T2 clients can also use their dedicated vehicles to reach Barra and Deodoro Olympic Parks. T3 DESTINATION LIST The current T3 destination list can be found in section Refer to the Rio Exchange for the most recent version. 9.7 SPECTATING ATHLETES Transport services will be provided for Same Discipline Athletes (SDAs) and Different Discipline Athletes (DDAs), as well as accredited team officials, wishing to spectate. The spectating athletes service will be available on competition days and will vary depending on the venue. Different discipline athletes and officials must have a valid ticket to access their seats. A dedicated transport system for spectating athletes and officials will run from the Athlete Transport Mall at the Olympic Village to the spectators area at specific clusters or competition venues. The frequency of the service and type of vehicle (coach or bus) will depend on the sport/competition session. There are two types of dedicated services: Dedicated shuttle service: Shuttle service departing from the Olympic Village at a frequency to be specified on Info + and departing from the venue to the Olympic Village up 160

161 Transport to 30 minutes after the competition session ends Pre-defined departure service: One-departure only service departing from the Olympic Village at a set time indicated on Info + and leaving the venue 45 minutes after the competition session ends For venues where dedicated transport services for spectating athletes will not be available, SDAs, DDAs and accredited team officials will be able to use the existing competition TA system. In this case, priority will always be given to competing athletes. Neither TA nor dedicated spectating transport services will be available for athletes and officials wishing to spectate at Riocentro, as the venue is within walking distance from the Olympic Village, or at the Olympic Golf Course, which can be accessed using the Bus Rapid Transit (BRT) system. NOCs should also encourage their athletes and team officials to use public transport to travel to and from competition venues in Barra to spectate. The BRT service in Rio will be free of charge for all accredited athletes and team officials at Games time (see section 9.8). A list of venues and sports serviced by the spectating athlete transport services is detailed below. TYPE OF SERVICE VENUE DROP-OFF SPORTS/DISCIPLINES Dedicated shuttle service Barra Olympic Park Basketball Diving Fencing Gymnastics Handball Judo Swimming Synchronised swimming Taekwondo Tennis Track cycling Water polo Wrestling Deodoro Common Domain Maracanã precinct Olympic Stadium Basketball Equestrian Hockey BMX Canoe slalom Mountain bike Football Volleyball Athletics Football Modern pentathlon Rugby Shooting Pre-defined departure service Fort Copacabana Marathon swimming Road cycling Triathlon Lagoa Stadium Pontal Sambódromo Canoe sprint Rowing Race walk Marathon 161

162 NOC CHEFS DE MISSION MANUAL TYPE OF SERVICE VENUE DROP-OFF SPORTS/DISCIPLINES Existing TA service Beach Volleyball Arena Beach volleyball Marina da Glória Sambódromo Sailing Archery 9.8 PUBLIC TRANSPORT Public transport available in Rio includes the following services: Bus Rapid Transit system (BRT) Metro Train (Supervia) Light rail train (VLT) Urban bus Access to public transport services in Rio for individuals in the NOC accreditation categories will be free of charge. This includes the BRT, metro, train and VLT. No free public transport entitlement will be provided for Games Family in the football co-host cities. Spectators with tickets for Games events in Rio will need to purchase a Games travel card to use on public transport on the day of their event. Public transport in Rio is being planned to operate for extended hours on specific days. Further information will be communicated closer to the Games. TAXIS No taxi drop-off/pick-up areas will be available at competition or training venues. For information about taxi access to the Olympic Village, see section Unlicensed taxis do operate in Rio and Rio 2016 recommends using registered operators. Licensed taxis can easily be identified as they are yellow with blue stripes down the sides and red license plates. 162

163 SECTION 10 Ticketing

164 NOC CHEFS DE MISSION MANUAL 10 TICKETING In October 2014, Rio 2016 launched its ticketing programme and all NOCs were invited to purchase tickets for their own use and for resale in their respective territories. KEY TICKETING PROGRAMME RULES According to the fundamental rules of the Ticket Sales Agreement (TSA) to which NOCs and Authorised Ticket Resellers (ATRs) have agreed: Tickets for NOCs/ATRs may only be sourced through Rio Each NOC agrees to accept all responsibility for the actions of its appointed ATR and sub-distributors, where applicable. Each NOC is responsible for ensuring that all tickets assigned to its territory are properly managed and used. An ATR that represents multiple NOCs and/or is present in more than one territory is not permitted to distribute, reallocate, transfer and/or sell tickets for any other purpose and/ or group other than that for which the tickets were originally allocated, without prior authorisation from Rio When authorised, such actions must be via the Client Ticket Portal (CTP). If Rio 2016 becomes aware of any breach of the TSA terms and conditions by the ATR or NOC, a penalty of up to 100 times the face value of the tickets involved in the infringement may be applied GAMES-TIME TICKET SALES AND PURCHASES TICKET SALES NOCs and ATRs are only permitted to sell tickets in Brazil if they adhere to relevant and stringent local legislation concerning ticket sales in Brazil. Entities wishing to conduct sales are required to have a regular CNPJ (Brazilian commercial tax registration number) and will be subject to taxation, as well as to a number of laws, for example, regarding ticket sales and consumer rights. Further details can be found in the NOC/NPC Finance Guide to Operations in Brazil on the Rio Exchange. As per the TSA, ticket sales would only be permitted from a single location in Rio for a period starting no earlier than one week prior to the Olympic Games Opening Ceremony and lasting until the Closing Ceremony. Such sales should only be to nationals and/or residents of the NOC/ATR s territory. Shipping charges cannot be applied if the ticket purchaser collects their ticket order in person, but may be added if a delivery service is provided. No other charges, including handling fees, can be applied by the NOC/ATR. All applicable Brazilian taxes must be duly paid by the seller. Any violation of the rules stated above will be subject to the applicable penalty dictated by Brazilian law. 164

165 Ticketing NOCs and ATRs can continue sales to citizens and residents of their own territories throughout the Games period via their website, thereby avoiding any financial transaction taking place in Brazil. Donations to individuals or organisations are also permitted, as donation implies that no money will change hands. PURCHASES During the Games, there may be some last-minute limited availability of tickets for purchase by NOCs/ATRs. The CTP is a secure system designed to accept ticket requests for sessions, manage allocations and provide access to information. The CTP will remain the main platform to purchase additional tickets at Games time. Purchases via the CTP: All NOCs/ATRs with a signed TSA and a CTP account can purchase tickets, subject to availability, with a Visa credit card only. Should the NOC/ATR have available credit on their respective account from previous transactions, this credit can also be used for additional purchases Purchase locations in Rio: Regardless of where the session is being held, NOCs, ATRs and members of the public can purchase tickets using a Visa card or cash (BRL only) at the locations listed below: Olympic Village: NOCs can purchase tickets at the ticket box office in the Village Plaza. A dedicated counter will serve NOC representatives wishing to make transactions on behalf of their NOC. Other counters will be available to service individuals. The Olympic Village box office will be open from 24 July to 21 August 2016 according to Village Plaza opening hours Ticketing Key Client Centre (KCC): Located at Rio 2016 s headquarters and exclusively for key clients (NOCs and ATRs participating in the Rio 2016 ticketing programme), the KCC will open daily from 15 July until 24 August 2016 from 8.00am until 9.00pm. NOCs/ATRs are strongly advised to make an appointment with their dedicated account manager before going to the KCC Windsor Oceânico Olympic Family Hotel: This Rio 2016 operated ticket office will serve any individual with NOC on their accreditation daily from 29 July to 21 August 2016, from 9.00am to 8.00pm Competition venues: Box offices at competition venues will sell any available tickets to the public. On the day of a session, remaining tickets may only be available at the box offices of the respective venue. No dedicated service will be offered to NOCs or ATRs Shopping malls: Box offices will be located at Shopping Leblon (South zone) and Via Parque shopping mall (Barra). No dedicated service will be offered to NOCs or ATRs Box office opening hours and dates at shopping malls and venues vary. Updated information can be found on Rio 2016 s website. Any remaining tickets will also be available for purchase by the general public on this site. Tickets purchased online can be delivered digitally, directly to a mobile telephone, so that spectators will not have to queue to collect their tickets. REDISTRIBUTION SERVICES One of the main goals of the Rio 2016 ticketing programme is to ensure full stadia. To reach this goal, Rio 2016 is counting on all NOCs and ATRs to take full advantage of the 165

166 NOC CHEFS DE MISSION MANUAL redistribution services offered, helping to ensure that as many NOC family members, athlete friends and family, and members of the general public attend the Games. Should NOCs or ATRs have tickets they no longer require, they must use the Rio 2016 CTP to return these tickets for redistribution. Any redistribution method outside the system will be considered illegal and NOCs/ATRs may face penalties according to the terms outlined in the TSA, as well as legal action from Brazilian authorities. NOCs and ATRs should also make team members and all ticket recipients aware of the regulations. Consignment returns: Consignment returns through the CTP are an option for tickets that are no longer needed or were not sold by NOCs/ATRs. Monies would only be credited back to the NOC/ATR s account once Rio 2016 has successfully resold the tickets, and will first be credited against any ticketing amounts owed to Rio Printed tickets should be retained to guarantee that no cancelled tickets will be distributed and used. Should any credit balance remain, the NOC/ATR will be refunded within 45 days after the end of the Games Transfers: Client-to-client transfers through the CTP. Once tickets are sold, the value will be credited to the issuing client account Donations: To ensure that no tickets are left unused, even at short notice, NOCs and ATRs can donate unwanted tickets through the CTP to a charitable or social organisation to be defined by Rio 2016 and communicated via the CTP ahead of the Games For further information, refer to the Redistribution Services Guide available on the CTP. BARCODE SCANNED TICKETING AND TICKET RECYCLING Tickets will have barcodes for access verification at every venue. The barcode technology will alert Rio 2016 and the IOC as to which tickets are unused. Ticket recycling will be available in selected venues at Barra and Deodoro Olympic Parks, for specific disciplines only. When a spectator leaves a session early, the ticket will be scanned upon exit. This returned ticket can then be resold by Rio 2016 at a reduced price to another spectator for the remainder of a session. A ticket holder who leaves a venue may not use the same ticket to re-enter the venue for any reason. There will be no pass-outs or re-entry. ACCESSIBLE SEATING Accessible seating and services will be available at all Rio 2016 venues. Tickets for wheelchair users and their companions, individuals with a hearing or visual impairment, reduced mobility and the obese will be available for purchase, according to availability. Easy access seats, located on the ends of rows and close to entrances and exits, will also be available FOLLOW MY TEAM AND TEAM SPORT FINALS TICKETS Until 1 July 2016, NOCs can purchase Follow My Team (FMT) ticket packages, enabling them to secure a limited number of tickets for all matches for the team sports listed below. In addition, at Games time, Rio 2016 will offer an option to purchase tickets for the final stages of these team sports, should the NOC s team qualify. The following number of tickets will be available: 166

167 Ticketing SPORT NUMBER OF TICKETS PER TEAM, PER SESSION PRICE CATEGORY Basketball 20 C Football 40 A Handball 20 B Hockey 40 A Rugby 40 A Volleyball 20 B Water polo 40 A Tickets will be available for purchase by NOCs/ATRs at the Olympic Village box office or KCC as soon as qualification has been confirmed. Should the opposing team not take up their full quota, the remaining tickets will be offered to the other competing NOC as priority ATHLETE FAMILY AND FRIENDS TICKETS Rio 2016 will guarantee two tickets per athlete, per session, for their family members and friends, with the exception of swimming, where one ticket per athlete will be offered. Once the designated tickets have been collected, no further tickets will be issued. NOCs should indicate their interest in participating in this programme at the Pre-Delegation Registration Meetings (Pre-DRMs). All tickets for a discipline will be offered in the same price category (see the below table) unless sessions take place at different venues. As per IOC guidelines, tickets are to be sold to friends and family at face value only. Selling Athlete Family and Friends (AFF) tickets to individuals with no link to an athlete would constitute an infringement of the fundamental rules and be subject to the financial penalty set out in the TSA (section 5.1.b). Refer to section 10.1 of this manual regarding Games-time sales. AFF tickets will be printed with for use only by friends and families of competing athletes, and usage of these tickets will be monitored throughout the Games. NOCs should inform Rio 2016 if they will not be using any AFF tickets per session, so that these tickets may be recirculated, with priority given to the friends and family of other athletes. Tickets will remain available up until 30 minutes before a session starts. If left unclaimed, the remaining AFF tickets will be offered to the public for sale. DISCIPLINE AQUATICS PRICE CATEGORY* NUMBER OF TICKETS RESERVED PER COMPETING ATHLETE Diving B 2 Marathon swimming A 2 Swimming C 1 Synchronised swimming A 2 167

168 NOC CHEFS DE MISSION MANUAL DISCIPLINE PRICE CATEGORY* NUMBER OF TICKETS RESERVED PER COMPETING ATHLETE Water polo A 2 ARCHERY B 2 ATHLETICS Athletics B 2 Marathon B 2 Race walk Non-ticketed event BADMINTON A 2 BASKETBALL A and B** 2 BOXING B 2 CANOE Slalom A 2 Sprint C 2 CYCLING BMX B 2 Mountain bike A 2 Road A 2 Track B 2 EQUESTRIAN Dressage B 2 Eventing A 2 Jumping B 2 FENCING A 2 FOOTBALL B 2 GOLF A 2 GYMNASTICS Artistic B 2 Rhythmic B 2 Trampoline B 2 HANDBALL B 2 HOCKEY A 2 JUDO B 2 MODERN PENTATHLON A 2 ROWING C 2 RUGBY B 2 168

169 Ticketing DISCIPLINE PRICE CATEGORY* NUMBER OF TICKETS RESERVED PER COMPETING ATHLETE SAILING A 2 SHOOTING A 2 TABLE TENNIS A 2 TAEKWONDO A 2 TENNIS A 2 TRIATHLON A 2 VOLLEYBALL Beach volleyball B 2 Volleyball (indoor) C 2 WEIGHTLIFTING A 2 WRESTLING Freestyle A 2 Greco-roman A 2 *Subject to change. **One category per venue. PRELIMINARY SESSIONS Tickets for the preliminary sessions of all confirmed athletes will be available for purchase starting 72 hours after the Delegation Registration Meeting (DRM). Tickets will remain available at venue box offices until 30 minutes before sessions begin. Tickets purchased by NOCs/ATRs: If an NOC decides to purchase the tickets at the KCC or Olympic Village box office and distribute them to athletes and their friends or family members, they must be informed accordingly, to make it clear that tickets for preliminary sessions will no longer be available at the Rio 2016 box offices. An additional CTP account will be created for NOCs/ATRs to manage their AFF tickets. NOCs/ATRs will be able to pay for the AFF tickets (preliminary sessions) either by Visa card (online or in person) or by using credit on their account. NOCs/ATRs are responsible for the distribution of these tickets. Tickets purchased directly by athletes friends and family members: Friends and family members can purchase their AFF tickets for a specific session at any Rio 2016 ticket box office. Each friend or family member will need to provide the athlete s AFF identification number, as well as presenting proof of identity. AFF tickets for victory ceremonies held in sessions in which the medallist is not competing will be made available for purchase according to the same rules. FINALS SESSIONS Finals session tickets will be available for purchase and collection from five hours prior to the start of the session. Tickets will only remain available until 30 minutes before a session starts. 169

170 NOC CHEFS DE MISSION MANUAL Tickets purchased by NOCs/ATRs: Since the availability of a ticket is linked to an athlete s confirmed participation in a session, and only assured for the period beginning five hours and ending 30 minutes before a session starts, it may be challenging for NOCs/ATRs to purchase and handle the distribution of tickets. Rio 2016 recommends that NOCs advise friends and family members to purchase their AFF tickets directly from Rio 2016 ticket box offices Tickets purchased by athletes friends and family members: As of five hours prior to the start of a session for which the athlete has qualified, friends and family members can purchase their AFF tickets for that specific session at any Rio 2016 ticket box office 10.4 DIFFERENT DISCIPLINE ATHLETE TICKETS Rio 2016 is offering a limited number of complimentary tickets for athletes (Aa) and officials (Ao) to the A stand at competition venues for all sport disciplines, except football matches in the co-host cities. NOCs may request complimentary tickets for their delegation members two days prior to the event through an electronic ticket request system available through the Rio Exchange. NOC Relations and Services will allocate tickets according to availability, as the demand for complimentary tickets is expected to exceed supply for many venues. At the DRM, NOCs will confirm which Rio Exchange users will have access to the Different Discipline Athlete (DDA) request site. Changes to user access may be requested after the DRM. Chefs de Mission may request DDA tickets from 5.00pm two days before the event. All requests must be received by 11.00am the day before the event. Tickets will be available for collection by Chefs de Mission or ticketing proxies at the NOC Services Centre in the Olympic Village, between 7.00pm and 9.00pm the day before the event, and from 7.30am to 9.30am on the day of the event. Uncollected tickets will be available on a first-come, first-served basis to all NOCs the following morning until 10.00am. NOCs that do not collect tickets they have requested may be penalised by not being allocated any tickets the following day COMPLIMENTARY CEREMONIES TICKETS According to the IOC s Accreditation at the Olympic Games Detailed Specifications, the NOC accreditation categories eligible for complimentary Opening and Closing Ceremony tickets are: NOC Presidents and Secretaries General and their accompanying guests, international dignitaries and their accompanying guests, and NOC transferable guests. NOCs must confirm the ticket pick-up location (Olympic Village or Windsor Oceânico Hotel) at the DRM. See sections 15.9 and 16.7 for more information regarding ceremonies tickets for NOC Presidents and Secretaries General, and international dignitaries PRIME EVENTS The IOC determines certain sessions to be designated as Prime Events (PE) due to seating limitations and only accredited delegates with the correct code on their accreditation will gain access. 170

171 Ticketing ALL ALL ALL in white letters on a black background grants Prime Event access ALL in black letters on a grey background does NOT grant Prime Event access The following accredited individuals have PE access: NOC sovereigns or heads of state/government and their accompanying guests NOC sport ministers and their accompanying guests NOC Presidents and Secretaries General and their accompanying guests The following individuals do not have PE access and will require a ticket to PE sessions that may be purchased through any of the standard Games-time sales channels (such as at a ticket box office or through an ATR). Such tickets do not allow access to the Olympic Family lounges or Olympic Family stands. Rio 2016 will not be issuing complimentary tickets for PE sessions. NOC entourage of sovereign or head of state/government NOC head of diplomatic mission NOC transferable guest card holders Upgrade card holders In order to facilitate and streamline departures from competition venues following PE sessions, T1, T2 and T3 clients may be transported in groups to the Olympic Family Hotels for PE sessions finishing after 9.00pm. The following events are classified as PE sessions at the Rio 2016 Olympic Games: DISCIPLINE TICKETING DATE AND EVENT SESSION CODE Athletics AT August - Various women s and men s semi-finals and women s 100m final AT August - Various women s and men s semi-finals and men s 100m final Basketball BK August - Men s bronze medal game BK August - Men s gold medal game Diving DV002 8 August - Men s synchronised 10m platform final DV003 DV013 DV016 9 August - Women s synchronised 10m platform final 18 August - Women s 10m platform final 20 August - Men s 10m platform final Football FB August - Women s gold medal match Gymnastics (artistic) FB038 GA011 GA013 GA August - Men s gold medal match 11 August - Women s individual all-around final 15 August - Men s and women s apparatus finals 16 August - Men s and women s apparatus finals 171

172 NOC CHEFS DE MISSION MANUAL DISCIPLINE TICKETING DATE AND EVENT SESSION CODE Judo JU002 6 August - Various women s and men s semi-finals, women s 48kg final and men s 60kg final JU004 JU006 JU008 JU010 JU012 JU014 7 August - Various women s and men s semi-finals, women s 52kg final and men s 66kg final 8 August - Various women s and men s semi-finals, women s 57kg final and men s 73kg final 9 August - Various women s and men s semi-finals, women s 63kg final and men s 81kg final 10 August - Various women s and men s semi-finals, women s 70kg final and men s 90kg final 11 August - Various women s and men s semi-finals, women s 78kg final and men s 100kg final 12 August - Various women s and men s semi-finals, women s +78kg final and men s +100kg final Swimming SW002 6 August - Various women s and men s semi-finals and finals SW004 SW006 SW008 SW010 SW012 SW014 SW015 7 August - Various women s and men s semi-finals and finals 8 August - Various women s and men s semi-finals and finals 9 August - Various women s and men s semi-finals and finals 10 August - Various women s and men s semi-finals and finals 11 August - Various women s and men s semi-finals and finals 12 August - Various women s and men s semi-finals and finals 13 August - Various women s and men s finals Tennis TE August - Men s singles quarter-finals, women s singles semi-finals, women s doubles semi-finals, mixed doubles quarter-finals TE August - Men s singles semi-finals, men s doubles gold medal match Beach volleyball TE031 TE033 BV031 BV032 BV033 BV August - Men s singles bronze medal match, women s singles bronze medal match, women s singles gold medal match 14 August - Men s singles gold medal match, women s doubles gold medal match, mixed doubles gold medal match 16 August - Men s or women s semi-final 16 August - Men s or women s semi-final 17 August - Women s bronze and gold medal match 18 August - Men s bronze and gold medal match Volleyball VO August - Women s - semi-finals 1 VO August - Women s - semi-finals 2 VO August - Men s - semi-finals 1 VO August - Men s - semi-finals 2 VO044 VO August - Women s - gold medal 21 August - Men s - gold medal 172

173 SECTION 11 Medical services

174 NOC CHEFS DE MISSION MANUAL 11 MEDICAL SERVICES Medical services for the Olympic Games will be provided at competition and training venues, as well as in the Olympic Village Polyclinic, the central hub for all medical operations. The vast majority of medical services will be offered during the operational hours of the venues, with the emergency department within the Polyclinic operating 24 hours a day. LOCATION DATE HOURS OF OPERATION Olympic Village Polyclinic Pre-opening (18-23 July 2016) Opening (24 July - 21 August 2016) Post-Games (22-24 August 2016) 9.00am pm - Limited services 7.00am pm - Full services 24 hours - Emergency services 9.00am pm - Limited services Competition venues in Rio Training venues in Rio* 5-21 August ½ hours before competition starts until 1 hour after competition has finished 24 July - 21 August ½ hours before training starts until 1 hour after training has finished Training venues in football co-host cities Competition venues in football co-host cities 24 July last day of competition in the co-host city 3 August last day of competition in the co-host city 1 ½ hours before training starts until 1 hour after training has finished 1 ½ hours before training starts until 1 hour after training has finished Olympic Family Hotel (Windsor Marapendi) July am pm 24 July - 21 August hours a day (nurse with an on-call doctor) 22 August - 24 August am pm *This also includes official training which takes place within competition venues, available until competition ends at the respective venue OFFICIAL HOSPITALS The following private hospitals will be the official Rio 2016 hospitals: HOSPITAL Vitória Hospital - Americas Medical City, Barra* Samaritano Hospital - Americas Medical City, Barra* Samaritano Hospital, Botafogo Barra D Or Hospital, Barra CLIENT GROUP Athletes and team officials IOC members, NOC Presidents and Secretaries General International dignitaries International Federations, media, sponsors, workforce *Vitória and Samaritano Hospitals in Barra are located 8.2km from the Olympic Village. Any patient suffering from a life-threatening condition that may occur at another competition or training venue located in any of the other venue zones (Copacabana, Deodoro 174

175 Medical services or Maracanã) will be taken to the nearest private hospital within the existing network of reference hospitals. Spectators and any non-accredited individuals will be taken to the nearest public hospital where treatment is free of charge, as part of the Brazilian universal healthcare system MEDICAL TRANSPORT AMBULANCES Ambulances will be stationed on-site, during operational hours at all official Rio 2016 competition and training venues, and 24 hours a day at the Polyclinic in the Olympic Village and at the Windsor Marapendi Hotel. They will be advanced life-support level ambulances, equipped to cover all eventualities. They will be staffed, as per Brazilian legislation, with a doctor, a nurse and a driver. NON-EMERGENCY MEDICAL TRANSPORT In some instances, ambulance transport may not be necessary to transport a patient to or from the Polyclinic or official/reference hospital. In such cases, non-emergency medical cars will be available to provide this transport as deemed clinically appropriate NOC MEDICAL STAFF From 18 July until 24 August 2016, NOC doctors will be permitted to practise medicine and treat members of their delegations, provided that they have applied and been approved by the relevant Brazilian authority for temporary registration. NOCs must submit a copy of their medical diploma in English, French or Portuguese only. Documents translated into one of the above-mentioned languages should be accompanied by a copy of the original, but do not need to be notarised. As per IOC regulations, any doctor wishing to participate in the Olympic Games will be required to complete at least the three Games modules (9, 10 and 11) of the WADA sports physician s toolkit. Upon approval by Brazilian authorities, NOC doctors will be permitted to treat members of their own delegations. NOC doctors will be able to issue prescriptions from the Olympic Village Polyclinic only and request imaging and laboratory testing if necessary. They will also be able to treat members of other delegations with prior written approval, by completing and submitting the relevant form, available on the Rio Exchange. Other NOC medical staff (including physiotherapists and nurses) will not be required to register with Brazilian authorities in order to treat members of their delegation. In cases where it is necessary for NOC delegation members to be transferred to a hospital, an NOC doctor will be able to accompany the patient and discuss clinical management with the hospital medical teams. The clinical responsibility, however, rests with the admitting physician and only reverts back to the NOC doctor upon discharge from hospital. 175

176 NOC CHEFS DE MISSION MANUAL 11.4 IMPORTATION OF MEDICINES AND MEDICAL EQUIPMENT Information regarding the importation of medicines and medical equipment as freight can be found in section 8.1. Information about bringing medicines and medical equipment to Brazil as accompanied baggage can be found in section 4.4. TRANSFER OF MEDICINES AND MEDICAL EQUIPMENT FROM NOC TO NPC NOCs that import medicines and medical equipment for their delegation will be able to leave these for use by their equivalent NPC during the Paralympic Games. In the case of medicines or medical equipment imported by an NOC as accompanied baggage, the individual who made the customs declaration on behalf of the NOC must provide a printed copy of the e-dbv (electronic baggage declaration), presented upon entry, to the responsible individual from the NPC. Upon conclusion of the Paralympic Games, the responsible individual from the NPC must present the same entry e-dbv to customs and confirm the medicines which have been consumed across both Games. In the case of medicines or medical equipment imported as freight (cargo), there is no requirement to formally hand over responsibility to the NPC, as long as the same importer of records is used. The importer of records will confirm the medicines consumed across both Games to customs upon departure IOC TEAM DOCTORS MEETING On 4 August 2016, the IOC opening team doctors meeting will take place in the Chefs de Mission Meeting Hall at the Olympic Village. NOCs will receive an invitation from the IOC upon arrival at the Olympic Village. The purpose of the meeting is to update NOC team doctors on the policies applicable to the Rio 2016 Olympic Games. In addition, for the first time, there will be a closing team doctors meeting on 18 August IOC MEDICAL CODE AND ASSOCIATED POLICIES Rio 2016 Medical Services will abide by the IOC Olympic Movement Medical Code and follow the IOC policies regarding medical equipment permitted within the Olympic Village, as well as the IOC Needle Policy. All teams should familiarise themselves with these documents, which can be found on the IOC s website HEALTH PRECAUTIONS FOR TRAVELLING TO BRAZIL VACCINATIONS There are no vaccination requirements for entering Brazil, including yellow fever. However, in more remote areas, including the football co-host cities of Brasilia and Manaus, yellow fever has been documented. It is therefore recommended that NOCs take the necessary precautions and consult their local physician before travelling, to ensure that all routine vaccinations are up to date. Although Brazil does not require the yellow fever vaccine for entry, delegates are advised to 176

177 Medical services verify with their airline and national health authorities if the vaccine is a requirement of their destination upon leaving Brazil, or any transit countries throughout the journey. MOSQUITO-BORNE ILLNESSES The Games will take place during Brazil s winter months, when historically the drier and cooler climate significantly diminishes the proliferation of mosquitos. However, as mosquitoborne illnesses such as Zika, Dengue, Chikungunya and Malaria have been documented across all regions of Brazil, NOCs are recommended to follow the advice of the World Health Organization (WHO) and take all necessary precautions to protect themselves against mosquito bites. For example, using mosquito repellent, keeping windows closed at sunrise and sunset, as well as wearing trousers and long sleeves. For information about the mosquito control measures taking place in the Olympic Village, see section PUBLIC HEALTH SERVICES Public health services, including disease surveillance, communicable disease control and health protection (such as food, water and air quality) will be in place throughout Brazil during the Games. Upon arrival at the Olympic Village, Rio 2016 Medical Services will provide all team doctors with a list of diseases which must be reported to Rio Local hospitals include 24-hour emergency specialist services and tourist clinics are also available around the city. Refer to the NOC/NPC Visit Guide on the Rio Exchange for more details. Local pharmacies can be found in all neighbourhoods and some are open 24 hours a day. A public health specialist from the government will be based at the Polyclinic during operational hours. 177

178 SECTION 12 Doping control

179 Doping control 12 DOPING CONTROL At the Rio 2016 Games, over 5,000 urine and blood samples will be collected and a significant percentage of pre-competition tests will be carried out. Key points: An intelligent test distribution plan that will focus on both pre-competition and incompetition testing, based on risk assessments developed through collaboration with the IOC, International Federations (IFs), Anti-Doping Organisations (ADOs) and the World Anti- Doping Agency (WADA) to ensure effective and coordinated testing Rio 2016 Games will be the first to apply the WADA Technical Document for Sport Specific Analysis (TDSSA), which mandates minimum analysis levels for certain types of banned substances. This may result in athletes having to provide blood samples in sports and disciplines that may not be accustomed to blood collection 12.1 ANTI-DOPING RULES The IOC Anti-Doping Rules applicable to the Rio 2016 Olympic Games were approved in August 2015 and are applicable to all athletes, subject to the authority of the IOC. All NOCs, athletes and athlete support personnel, including medical staff, should review and be familiar with the IOC s Anti-Doping Rules, available on the IOC s website. NOCs are encouraged to conduct anti-doping education sessions with their athletes, athlete support personnel and medical personnel before the Games, as well as working with their National Anti-Doping Organisation (NADO) or Regional Anti-Doping Organisation (RADO) to ensure that athletes are tested regularly, out of competition, prior to the Games. Key points: Games period refers to the period starting on the date of the opening of the Olympic Village on 24 July 2016, up to and including the day of the Closing Ceremony on 21 August 2016 Athletes may be tested at any time and in any place under the authority of the IOC During the Games period, samples collected 12 hours prior to a competition in which an athlete is scheduled to participate, through to the end of the competition (including the sample collection process related to such competition), will be analysed according to the list of substances prohibited in-competition on the 2016 Prohibited List. All other samples will be analysed according to the list of substances that are prohibited at all times 179

180 NOC CHEFS DE MISSION MANUAL 12.2 ATHLETE RIGHTS AND RESPONSIBILITIES WHEN UNDERGOING DOPING CONTROL A Doping Control Officer (DCO) or Chaperone will notify athletes that have been selected for doping control. The athlete will be advised of the type of sample that they are being asked to provide - urine and/or blood. They will also be notified of their rights and responsibilities when undergoing doping control and will be directed to sign the Athlete Selection Order. Athletes rights and responsibilities are as follows: RIGHTS Have a representative and, if necessary, an interpreter present Ask for additional information about the sample collection process Request a delay in reporting to the Doping Control Station for valid reasons as determined by the DCO, such as receiving medical attention, taking part in a victory ceremony or completing media commitments Request modifications to the sample collection process; such as for minors or athletes with an impairment RESPONSIBILITIES Remain within direct observation of the DCO/Chaperone at all times from the point initial contact is made by the DCO/Chaperone until completion of the sample collection Produce appropriate identification, such as an accreditation Comply with sample collection procedures; failure to do so may constitute an anti-doping rule violation Report immediately for doping control, unless there are compelling reasons for a delay 12.3 SAMPLE ANALYSIS AND RESULTS MANAGEMENT Samples will be analysed at the Laboratório Brasileiro de Controle de Dopagem, the WADA accredited laboratory in Rio de Janeiro, with results normally expected within 72 hours of delivery. Samples will be delivered immediately to the laboratory under secure chain of custody by Correios, which will work with the Rio 2016 Logistics team as the dedicated courier. The IOC is responsible for results management and the conduct of hearings for anti-doping rule violations, whilst consequences that extend beyond the Games will be referred to the relevant IF. Should there be an adverse analytical finding, the IOC will promptly notify the athlete, NOC, IF and WADA, and a provisional suspension may be imposed. The athlete will have the right to have their B sample analysed, and will be offered the option to either attend a hearing of the CAS Anti-Doping Division, or to submit a defence in writing. 180

181 Doping control 12.4 THERAPEUTIC USE EXEMPTIONS Athletes who wish to use a Prohibited Substance or a Prohibited Method during the Games will require a Therapeutic Use Exemption (TUE). Where the athlete has an existing TUE granted by their NADO or IF that has been filed in the Anti-Doping Administration and Management System (ADAMS), no further action is necessary. Where the athlete has an existing TUE issued by an ADO that has not been filed in ADAMS, the TUE must be sent to the IOC TUE Committee (TUEC) at TUE@olympic.org by 24 June The IOC TUEC may decide to review a TUE. If the TUEC determines that a TUE does not meet the criteria of the International Standard for Therapeutic Use Exemptions, it may refuse to recognise it. In this case, it must promptly notify the athlete and NOC. The decision not to recognise a TUE may be appealed by the athlete exclusively to WADA. Where an athlete requires a new TUE during the Games period due to a medical emergency or new treatment, a request must be sent to the IOC TUEC. All new TUEs should be requested and declared through ADAMS, except in justified circumstances. In such cases, TUEs may be requested by fax, , or delivered to the Olympic Village Polyclinic. A TUE issued by the IOC TUEC will only be valid during the Games period, thus all athletes should apply to their NADO/RADO or IF for any TUEs that continue to be required outside the Games period ATHLETE WHEREABOUTS Whereabouts pertains to information provided by or on behalf of an athlete that sets out the athlete s location during the Games period, in accordance with IOC anti-doping rules. NOCs will be requested to provide a list of the location of athletes staying outside the Olympic Village and athlete rooming lists for the Olympic Village. Unlike in previous Games, a daily rooming list is no longer necessary. NOCs are only requested to provide a new rooming list when there have been changes. Athletes who are included in a registered testing pool will be required to continue to provide their whereabouts during the Games period; for example, in ADAMs or equivalent. Athletes who are not included in a registered testing pool will not be required to submit whereabouts, except when requested by the IOC. Athletes will also be tracked through the Games Management system GAMES-TIME OPERATIONS TRANSPORT Should an athlete require transport from a competition venue due to participation in doping control, Rio 2016 will provide a transfer to the Olympic Village for the athlete, accompanied by a DCO or Chaperone, should the process not be complete. It is the NOC s responsibility to 181

182 NOC CHEFS DE MISSION MANUAL transport athletes not residing at the Olympic Village to their accommodation, following the completion of doping control. FOOD AND BEVERAGE Water will be available for athletes undergoing doping control. If athletes are unable to complete doping control while at the venue, they will return to the Olympic Village with a Chaperone. Food can then be collected from the Main Dining Hall by the athlete or Doping Control representative, by presenting the necessary authorisation which has been signed by the Doping Control Station Manager. TESTING REQUESTS NOCs will be able to request a sample collection to confirm a national record by presenting the athlete to the competition venue Doping Control Station and making the request directly to the Doping Control Station Manager. The NOC will be required to cover the costs of the sample analysis by completing an agreement form. Costs will be made payable directly to the laboratory. Further information will be communicated at Games time. 182

183 SECTION 13 Security

184 NOC CHEFS DE MISSION MANUAL 13 SECURITY Security in Rio de Janeiro has improved in recent years following the launch of important government-led projects across the city. As in any big city, individuals are advised to follow a few basic rules: Be aware of your surroundings when walking around the city, especially at night. Avoid dark or enclosed areas Carry only enough cash for your expected purchases, a credit card and a photocopy of your passport. Leave your passport and other credit cards in a safe place Take care when withdrawing money from a cash machine. It is best to use the machines located at the Olympic Village, inside banks, buildings and shopping centres Do not walk around wearing expensive looking jewellery or other items. Keep cameras, telephones and other gadgets in your pocket The federal, state and municipal governments are committed to the security of all those participating in and spectating at the Games, as well as the local population. Rio 2016 s Security team is responsible for planning and coordinating the general safety and security plans for the Games. Security operations inside the Olympic Village, training and competition venues will be provided by the National Security Force (composed of public law enforcement agents), in close collaboration with Rio 2016 Security. GAMES-TIME COMMUNICATION The Brazilian Government, through SESGE (extraordinary secretariat for security at large events) will be responsible for providing daily security briefings. During the Delegation Registration Meeting (DRM), Rio 2016 will confirm the name and contact details of the person within the NOC who will be the security liaison during the Games. In case of any emergency or threat affecting the NOC, Rio 2016 will communicate directly with the NOC s security liaison, who will be responsible for providing relevant information to the Chef de Mission SECURITY AT VENUES VENUE LOCKDOWN The Olympic Village, the Windsor Marapendi Hotel and all competition and training venues will undergo a security sweep by public security agents and a subsequent lockdown period prior to the Games. This is to ensure that they are free of any prohibited or dangerous items that may pose a threat to the security and safety of the venue and its occupants. After the conclusion of these procedures, all venues will be considered clean and locked down. During the lockdown period, all safety and security procedures will be implemented and 184

185 Security access control will be activated with the support of security technology. Throughout this period, no individual or vehicle can enter the venues without the correct accreditation and security checks. After the accreditation check, individuals must go through a personal and baggage inspection. To access locked-down facilities, all individuals must pass through an airport-style X-ray system, called a mag and bag, at the Pedestrian Screening Areas (PSAs). This system aims to identify prohibited or restricted items (see section 13.2) before the individual can gain access to the venue. A list of lockdown dates for the Olympic Village and specific key venues can be found in section 8.3. OLYMPIC VILLAGE The Olympic Village will be surrounded by a double-fenced secure perimeter. Closed Circuit Television (CCTV) and an intrusion detection system will be in place at all access points, the secure perimeter and common areas. Information about access and zones in the Olympic Village can be found in section Entry into the Olympic Village will only be permitted with a valid accreditation and by passing through a PSA. This process will need to be completed upon every entry and re-entry into the Olympic Village. Non-accredited guests will need to request a guest pass from their NOC to enter the Olympic Village (see section 5.1.6). Vehicles can only enter NOC parking areas in the Olympic Village after passing through Vehicle Permit Checkpoints (VPCs), where the vehicle will be checked to ensure it has an appropriate and valid Vehicle Access and Parking Permit (VAPP). Vehicles will not need to go through a Vehicle Screening Area (VSA) to access Olympic Village parking areas, as all parking areas are located outside the secure perimeter. Details on un-vapped private vehicle and taxi access to the Olympic Village can be found in section Only logistics vehicles on the Master Delivery Schedule (MDS) with a valid VAPP can access the Olympic Village via a VSA after the lockdown period. Drivers must be properly accredited and the vehicles sealed as part of the Vendor Certification Programme or Material Screening Site operation. See section 8.3 for more information. See section for information about emergency services and evacuation procedures. COMPETITION AND TRAINING VENUES Accredited individuals will have a dedicated access point at each venue. They will enter the facility by presenting a valid accreditation and proceeding to the PSA or VSA. Spectators must present their ticket as they access the spectator entrance at competition venues. Venue Security Command and Control (VSCC) will be in place at each competition and training venue to manage any emergency or security situations. Delegates should approach Rio 2016 workforce or security staff to request emergency assistance inside venues. Information about bringing food and beverages into venues can be found in the table in the 185

186 NOC CHEFS DE MISSION MANUAL following section RESTRICTED AND PROHIBITED ITEMS AT VENUES The restricted and prohibited items policy applies to spectators and accredited individuals at the Games. Accredited athletes and team officials will be permitted to bring items into venues that are required for specific Games-related activities (for example, tools of the trade) through the designated athlete entrances at the Olympic Village and at competition and training venues. The following table is based on the most updated version of the prohibited and restricted items lists and provides an overview of the items that are prohibited - X, restricted - R and permitted - ü at Rio 2016 competition and training venues, and the Olympic Village. Prohibited items will not be permitted into venues under any circumstances. Restricted items may be allowed into venues under certain conditions. ITEM DESCRIPTION Tents, placards, spray paint or any other item which could be used for demonstrations or sabotage within a venue OLYMPIC VILLAGE (RESIDENTS ONLY) X COMPETITION AND TRAINING VENUES (ACCREDITED ATHLETES AND TEAM OFFICIALS, SPECTATORS) X Glass bottles, except medicines contained X in glass bottles, or beverages for children ü Bottles of all beverages, food items and other liquids, including aerosols and gels, for personal consumption Large flags, banners and associated poles, large umbrellas or other items of an excessive size that may disturb the event or restrict the view Items too large to be electronically screened through a PSA Musical instruments and noisemakers, (for example, hunting horns, air horns, klaxons, drums, vuvuzelas and whistles) Walkie-talkies, telephone jammers, radio scanners, wireless hubs and routers Laser pointers, strobe lights and similar light-emitting devices Bicycles, folding bicycles R Up to 5 litres per person, per entry through the security screening areas ü R Refer to restricted items below ü ü X R In limited numbers (see section 5.8.6) R Up to 5 containers of up to 200ml each (combined maximum capacity of one litre) X X X R Except approved items for accredited team members X X 186

187 Security ITEM DESCRIPTION Roller-skates, skateboards, any other non-competitive sports material (e.g. rackets, Frisbees and balls), except sport equipment and other accessories used to assist people with an impairment OLYMPIC VILLAGE (RESIDENTS ONLY) X COMPETITION AND TRAINING VENUES (ACCREDITED ATHLETES AND TEAM OFFICIALS, SPECTATORS) X Pets or animals, except service dogs X X All types of knives and bladed items, including pocket knives (except tools of the trade for accredited individuals) Firearms and ammunition, including replicas, component parts or any device resembling a firearm Offensive weapons or implements such as flick knives and extendable batons, or anything that can be used to cause injury to another person X X X X X X Fireworks, explosives, flares and smoke canisters X X Toxic and dangerous materials X X Controlled drugs, including substances that resemble controlled drugs, with a medical prescription ü ü Medicines for personal use in reasonable quantities ü ü All professional photographic and broadcasting equipment, including tripods and monopods Flags of countries not participating in the Games X X ü X Objects or clothing bearing political statements which are in violation of the Olympic Charter (Rule 50) Objects that contain commercial identification and may be used for ambush marketing X ü X X In addition to the information provided in the table above, Olympic Village residents will be permitted to bring the following restricted items into the Village: Laser pistols for modern pentathlon (up to two per competitor), provided that the DUA permit has been issued by the Brazilian army (see section 4.5). Should this be the case, the pistols must be kept in the NOC s allotment Large items which cannot be screened through a PSA may be brought into the Olympic Village through the Material Transfer Area (MTA). See section 8.3 NOC Assistants will be permitted to bring some items into the Olympic Village on behalf of their NOC, such as food and beverages for personal consumption, equipment and other 187

188 NOC CHEFS DE MISSION MANUAL items, including walkie-talkies, banners and large flags, which are permitted for residents. Accredited athletes and team officials are permitted to bring food and liquids (up to five litres per person) for personal snacks or use into competition and training venues, but no refrigerators will be available to store perishable items. Accredited athletes and officials will not be permitted to bring alcohol into competition or training venues. Rio 2016 Security reserves the right to refuse entry at its discretion of any item that appears suspicious SECURITY AND TRANSPORT INTEGRATION The Transport for Athletes (TA) system will operate on a bubble-to-bubble basis, from the Athlete Transport Mall at the Olympic Village to and from competition and training venues. This means that athletes and team officials will not have to disembark the bus at a VSA; however, these vehicles will need to stop at the VSA for a brief check. Athletes and team officials will go through a visual accreditation check when entering training and competition venues. They will be allowed into the venues at a controlled, secured area. When returning to the Olympic Village from competition and training venues, athletes and officials will be required to pass through the PSA at the Athlete Transport Mall. TA transport will have a tracking system, enabling buses to be monitored by Rio 2016 throughout the journey. There will be extensive policing and monitoring of the Olympic Route Network (ORN). In order to gain access to the secure perimeter of competition and training venues, all vehicles, including T1, T2 and T3, must have the appropriate VAPP and go through the usual security process at the VSA. All passengers will be required to leave the vehicle and pass through a PSA EMERGENCY ASSISTANCE OUTSIDE RIO 2016 VENUES Representatives from the police and security staff, as well as fire and medical specialists will maintain a constant presence at official venues for athletes, team officials and the general public in need of assistance. Emergency services will also be available throughout the city. The following numbers can be used for an immediate public security response outside the Olympic Village and venues: Emergency: 190 Fire department and ambulance services: 193 These services will be available in English and Portuguese. A list of all emergency and other useful service numbers will be provided to NOCs at the DRM. All emergency calls related to Games Family members will be redirected to the Public Security Command and Control Centre which has been created to integrate all security and safety institutions supporting the Games. A Rio 2016 Security liaison officer will be present at the centre and will support any incoming incidents or requests from NOCs. 188

189 SECTION 14 Ceremonies

190 NOC CHEFS DE MISSION MANUAL 14 CEREMONIES During the ceremonies, athletes may not display any materials (including pins) that contain any type of publicity or propaganda - commercial, political or otherwise. All ceremony uniforms must follow the Rio 2016 uniform guidelines and the IOC s Guidelines regarding Authorised Identifications. See section 18.2 for more information. Information about victory ceremonies can be found in section TEAM WELCOME CEREMONIES Team Welcome Ceremonies (TWCs) are the official welcome to all NOCs participating in the Games and will take place in the Village Plaza from 29 July to 4 August DATE FIRST TWC START TIME LAST TWC FINISH TIME July am 5.40pm 1-4 August am 7.40pm Each TWC will last no longer than 35 minutes and involve at least one and a maximum of five NOCs. The exact time and date will be confirmed to each NOC at their Delegation Registration Meeting (DRM). NOCs will be met at their residence in the Olympic Village by their NOC Assistants at the appointed time and led to the Village Plaza (see the Olympic Village map in section 21.3). HIGHLIGHTS Cultural performance Introduction and welcome by the Olympic Village Mayor National anthem and flag raising Chefs de Mission gift exchange Chefs de Mission invited to sign the Truce Wall The approach to Rio 2016 TWCs is a vibrant Brazilian parade that will engage athletes. The ceremonies will take place in an informal setting without seating. There will be a small stage for the Olympic Village Mayor and another for the artistic presentation. Additionally, there will be a private area for guests of participating NOCs. ADDITIONAL GUEST PASSES In addition to NOC guest pass entitlements, on the day of an NOC s TWC, additional guest passes will be available based on the NOC s delegation size (see the table below). Guest passes should be requested in the usual way (see section 5.1.6), to be collected from the Olympic Village guest pass office. 190

191 Ceremonies DELEGATION SIZE ADDITIONAL GUEST PASSES ON NOC S TWC DAY Non-rights-holders are not permitted to film TWCs OPENING CEREMONY The Rio 2016 Opening Ceremony will be held at the Maracanã Stadium on 5 August 2016 from 8.00pm until 11.30pm. The pre-show will begin at 7.15pm and the Athletes Parade will start at around 8.30pm. Please note that these timings are subject to change. CEREMONY BRIEFING There will be a ceremony focused Chefs de Mission meeting at the Olympic Village on 4 August 2016 at 7.30am. During this meeting, exact timings for the ceremony and Athletes Parade will be confirmed. Following the meeting, each NOC will be able to collect specific information regarding timings, marching passes, non-marching athlete tickets and flag bearer identifiers from the NOC Services Centre. OPENING CEREMONY RUNNING ORDER TIME* ACTIVITY 5 August pm (noon) 5.00pm 5.30pm 6.15pm 7.00pm 7.45pm 8.30pm 9.00pm 10.40pm 11.30pm TA system ceases, except for return journeys from training and competition venues where activities are ongoing (archery, canoe slalom and equestrian). First NOCs depart from meeting points at residences at appointed times. First wave of buses departs from the Olympic Village. First wave arrives at the Maracanã Stadium. Last wave of buses departs from the Olympic Village. Last wave arrives at the Maracanã Stadium. Athletes Parade begins at the Maracanã Stadium. Early departure transport service begins from the Maracanã Stadium to the Olympic Village. Athletes Parade concludes. Ceremony concludes and regular departure service begins from the Maracanã Stadium to the Olympic Village. *Please note that all timings are subject to minor changes and will be confirmed at the Chefs de Mission Ceremony briefing. MARCHING ENTITLEMENTS Competing athletes (Aa) will march by virtue of their accreditation and will not need a marching pass. Team officials (Ao, Ac) and P alternate athletes will require a marching pass 191

192 NOC CHEFS DE MISSION MANUAL and their accreditation to participate in the Athletes Parade. The number of marching passes will be calculated according to the following criteria (as per the Rule 38 calculator): One per Chef de Mission One per Deputy Chef(s) de Mission One per discipline - women (max. 39) One per discipline - men (max. 37) The minimum number of marching passes issued to each NOC is six. An NOC with athletes participating in fewer than six disciplines will still receive six marching passes. The number of team official marching passes issued to each NOC will be confirmed at the DRM and can be collected from the NOC Services Centre in the Olympic Village the day before the Opening Ceremony. The distribution of these marching passes remains at the NOC s discretion. The limitation placed on the number of officials marching in the Opening Ceremony reinforces Rio 2016 s commitment to ensuring an athlete-focused Games, reducing the overall time of the door-to-door athletes journey, whilst ensuring that larger teams have enough support staff to assist with the organisation and movement of athletes. NOC Presidents and Secretaries General who hold a dual role within their delegation, such as a Chef de Mission or Deputy Chef de Mission, will be able to march with their delegation. They should travel to the Maracanã Stadium with their respective delegations from the Olympic Village. Neither international dignitaries, administrative pass holders, nor NOC Assistants (including NOC Own Assistants) will be permitted to march with the delegation. Each NOC is asked to nominate a flag bearer and submit the nomination form to the IOC NOC Relations office in the NOC Services Centre. In principle, flag bearers will remain with their delegation throughout the transfer and marshalling. They will be provided with their flag before entering the Maracanã Stadium. TRANSFER TO THE OPENING CEREMONY Delegates accreditation and marching passes will be visually checked upon departure from the Olympic Village and again before entering the Maracanã Stadium. Bus services will be provided from the Olympic Village to the Maracanã Stadium for accredited marching athletes and team officials. All marching athletes and officials staying outside the Olympic Village will need to make their way to the Olympic Village to use the transport provided to the Maracanã Stadium and also to return from the Olympic Village to their accommodation after the ceremony. No load zones or parking areas will be allocated at the stadium for any NOC vehicles. For the Opening Ceremony, bus load zones will be located in the residential area of the Olympic Village. NOCs will be allocated designated load zones and specific gathering and boarding times, based on their marching order in the parade, which will be communicated to 192

193 Ceremonies NOCs after the Chefs de Mission briefing on 4 August NOC Assistants will meet NOCs at the meeting points at their residences at appointed times and guide them to the load zones to board the buses. Departures from the Olympic Village will take place in waves. Travel to the Maracanã Stadium will take approximately 45 minutes. For athletes at late training and competition sessions, training and competition times have been scheduled so that athletes will have time to return to the Olympic Village, before their departure to the ceremony. More details will be available at the Transport desk in the Sport Information Centre (SIC). PREPARATION AND ATHLETES PARADE Upon arrival at the Maracanã precinct, marching athletes and officials will be guided to the preparation area, where they will stay with their delegation. Snacks and water will be available for marching delegations upon arrival at the preparation area. It should be noted that the Maracanã is an outdoor stadium and is not covered. The average high temperature in August is 24 C and the average low is 16 C. At a determined time, athletes and team officials will be marshalled to the northern entrance of the Maracanã Stadium in accordance with the marching order of the Athletes Parade, determined by the Portuguese alphabet and according to IOC protocol, with Greece marching in first and Brazil last. A full list can be found on the Rio Exchange. Please note that the marching order will differ from the dedicated times at which NOCs will leave the Olympic Village. Delegations will enter the Maracanã Stadium and parade across the field of play past the Presidential Box, in view of the audience, before being directed to their position on the field of play. Athletes will then stand for the remainder of the ceremony, which is scheduled to conclude at 11.30pm. FOOD SERVICES The Main Dining Hall will be open 24 hours a day. Athletes marching in the Opening Ceremony are advised to eat before leaving the Olympic Village. Water will be available at the Olympic Village before boarding the buses to the Maracanã Stadium. Snack boxes consisting of a range of food items, such as cereal bars, potato chips, fruit and refreshments will be provided at the athletes preparation area. Water and fruit will be available at the stadium before boarding the buses to return to the Olympic Village. Upon return, the Main Dining Hall will be prepared to meet the high demand. EARLY DEPARTURES An early departures service to the Olympic Village will be offered for athletes and officials wishing to leave the ceremony immediately after the parade. The early departures process will start after Greece has finished marching and will be provided until the regular departure services start. The first bus for the early departures service is expected to leave the Maracanã Stadium at 9.00pm; however, buses will depart only when full. Therefore, athletes may be required to wait. 193

194 NOC CHEFS DE MISSION MANUAL DEPARTURES The regular departures service for all remaining marching athletes and officials will start after the ceremony finishes, from 11.30pm, for return to the Olympic Village. There will be no scheduled times or boarding order for departures, the buses will depart once full. NON-MARCHING ATHLETES Rio 2016 has a limited number of tickets available for athletes wishing to attend the Opening Ceremony, but not march. NOCs should confirm their requests for these tickets at the Pre- Delegation Registration Meeting (Pre-DRM). Once all requests have been received, Rio 2016 will confirm the number of non-marching tickets to each NOC at the DRM. These tickets must be accompanied by an Aa accreditation and will be made available for collection, together with the marching passes and information sheets from the NOC Services Centre, on 4 August Non-marching athletes can travel to the Maracanã Stadium with the transport service provided from the Olympic Village at a time to be communicated during the Chefs de Mission Opening Ceremony briefing. For athletes who wish to remain at the Olympic Village, the Opening Ceremony will be transmitted on the screen at the Village Plaza. PRESIDENTS AND SECRETARIES GENERAL NOC Presidents and Secretaries General, and their accompanying guests will receive complimentary tickets for the Ceremonies. If either of them hold a dual role within their delegation (for example, a Chef de Mission or Deputy Chef de Mission), and wish to march with their athletes, they will need to depart from the Olympic Village with their delegation. More information on NOC President and Secretary General complimentary tickets and participation in the ceremony can be found in section INTERNATIONAL DIGNITARIES Sovereigns, heads of state or government and their accredited accompanying guests, as well as ministers responsible for sport and their accompanying guest accredited in the NOC category, will receive complimentary tickets for the ceremonies. Members of entourage and heads of diplomatic mission are not entitled to complimentary tickets for the ceremonies and will need to purchase a ticket for the public seating area, should they wish to attend. Further information about dignitary movements on ceremony days can be found in section NOC TRANSFERABLE GUESTS Information about NOC transferable guest tickets for the ceremonies can be found in section CLOSING CEREMONY The Rio 2016 Olympic Games Closing Ceremony will be held at the Maracanã Stadium on 21 August 2016 at 8.00pm. The pre-show will begin at 7.15pm and the Athletes Parade will start at around 8.10pm. The ceremony is scheduled to conclude at 10.10pm. The Athletes Parade start time and ceremony finish time are subject to minor changes. There will be a Closing Ceremony focused Chefs de Mission meeting at the Olympic Village 194

195 Ceremonies on 20 August 2016 at 7.30am. Following the meeting, each NOC will be able to collect specific information regarding exact timings and marching passes from the NOC Services Centre. Marching delegations will be transferred from the Olympic Village to the Maracanã Stadium by bus, along a similar route to the one used for the Opening Ceremony. As opposed to the Opening Ceremony, for the Closing Ceremony, each NOC delegation will receive marching passes equal to the number of its accredited athletes (Aa), plus an additional six passes for its accredited team officials, provided that this number does not exceed the total delegation size (Aa, Ac, Primary Ao). Marching passes for the Closing Ceremony must be accompanied by a valid Aa, Ao, Ac or P alternate athlete accreditation. For the Closing Ceremony, a separate flag bearer nomination form must be submitted. Flag bearers will travel together as they will not march with their delegations. Specific information about the meeting point, load zone and boarding time for flag bearers will be communicated to NOCs during the Chefs de Mission briefing on 20 August For the Closing Ceremony, delegations will not have to enter the Maracanã Stadium in any protocol order. All athletes and team officials participating in competition sessions scheduled to return to the Olympic Village on the TA system before 6.00pm, will be transported to the Closing Ceremony from the Olympic Village. For athletes or team officials coming from the basketball competition, arrangements will be made to transfer them from the venue directly to the Maracanã Stadium. For delegates using this service, buses will depart from the venue when full and occupants will be asked to disembark at the stadium with their belongings, as buses will provide regular ceremony services after the drop-off. Following the ceremony, these athletes will return to the Olympic Village with the rest of the marching athletes and team officials. After parading on the field of play, athletes will sit in the reserved athlete seating area until the end of the ceremony. Detailed information about the Closing Ceremony will be communicated during the Chefs de Mission Closing Ceremony briefing. 195

196 SECTION 15 Services for NOC Presidents and Secretaries General

197 Services for NOC Presidents and Secretaries General 15 SERVICES FOR NOC PRESIDENTS AND SECRETARIES GENERAL 15.1 ACCOMMODATION NOC Presidents and Secretaries General will be accommodated at the Windsor Oceânico Hotel (see section ) ACCREDITATION ENTITLEMENTS A full explanation of all accreditation categories and entitlements can be found in the IOC s Accreditation at the Olympic Games Detailed Specifications. NOC Presidents and Secretaries General will have the following privileges: VENUE ACCESS ZONE ACCESS SEATING ACCESS TRANSPORT OLYMPIC VILLAGE DINING CEREMONIES PRIME EVENTS ALL OLV IBC MPC OFH 2, 4, 5, 6, R Blue Official Stand T1 (over 49 athletes) T2 Knife and fork dining privileges Complimentary ticket Yes NOC Presidents and Secretaries General are entitled to one accompanying guest each. The accompanying guest will have the following privileges: VENUE ACCESS ZONE ACCESS SEATING ACCESS TRANSPORT OLYMPIC VILLAGE DINING CEREMONIES PRIME EVENTS ALL OLV IBC MPC OFH 4, 6, R Red Official Stand T3 Option to purchase knife and fork dining privileges or meal vouchers Complimentary ticket Yes Information about the Olympic Family Accreditation Centre can be found in section ARRIVALS The full range of arrivals services for accredited delegates is described in section 4. Provided that NOCs have submitted all necessary information on the Arrivals and Departures System (ADS), Rio 2016 will provide a meet and greet service for NOC Presidents and 197

198 NOC CHEFS DE MISSION MANUAL Secretaries General at Tom Jobim International Airport (GIG) and Santos Dumont Domestic Airport (SDU) in Rio de Janeiro, as well as at Guarulhos International Airport (GRU) in Sao Paulo, from 24 July until 24 August They will be met airside by Protocol staff and accompanied through the airport terminal building. Delegates arriving at GIG and SDU can take onward transport to the Windsor Oceânico Hotel or any other T3 destination. Accreditation validation services are only available at GIG. NOC Presidents and Secretaries General not in possession of a Pre-Valid Card (PVC) should proceed through the normal immigration lanes with a valid passport and visa (if required). After picking up their baggage, they should proceed to the exit and take a taxi or bus at their own expense. PVCs can also be validated at the Olympic Family Accreditation Centre (Novotel Hotel) or at the Olympic Village. T1 and T2 vehicles will not be available for arrivals OLYMPIC FAMILY ASSISTANTS Olympic Family Assistants (OFAs) are volunteers that will assist NOC Presidents and Secretaries General. Where possible, they will be matched according to language preferences. As with the dedicated driver, if an NOC has 50 or more athletes, the NOC President and Secretary General will have one OFA each. For NOCs with 49 athletes or less, the NOC President and Secretary General will share an OFA. The name and mobile telephone number of the OFA(s) will be confirmed in a letter which the NOC President and Secretary General will receive upon arrival at the Windsor Oceânico Hotel. OFAs will not be able to drive the dedicated vehicle; however, they will liaise directly with the dedicated driver regarding any scheduling required. Dedicated OFAs will be available from 4 to 23 August A small pool of OFAs will be available from 24 July to 3 August 2016; however, OFAs will not be dedicated to a particular NOC during this period. The T1/T2 driver service may be activated before this date. OFAs will volunteer a nine-hour shift at a time to be agreed with their designated NOC President and/or Secretary General between 7.00am and 11.00pm. OFAs will have two days off in a seven-day period. A replacement OFA will be provided for these rest days. OFAs will have access to general circulation, some back-of-house and workforce break areas at competition venues, but not Olympic Family lounges, stands or the Olympic Village. However, Upgrade cards for the Olympic Village are available from the Protocol lounge T1/T2 TRANSPORT SERVICES As with OFAs, NOC Presidents and Secretaries General will have access to either a T1 service (50 athletes or more); receiving one vehicle each, or a T2 service (49 athletes or less), which means they will share a vehicle. 198

199 Services for NOC Presidents and Secretaries General Each T1/T2 vehicle will have a P2 VAPP and a dedicated driver will be available from 24 July to 24 August 2016 for nine consecutive hours per day, including a one-hour break, with one day off in a seven-day period. Replacement drivers will be provided to cover days off. Drivers must have at least 10 hours of rest between shifts. Drivers may speak Portuguese only. Rio 2016 s vehicle policy (see section 9.3.3) must be respected for T1/T2 vehicles. NOC Presidents and Secretaries General will also have access to T3 services (see section 9.6) outside the T1/T2 operational hours (nine hours of service). Rio 2016 drivers can only drive Rio 2016 T1/T2 vehicles. Therefore, if the NOC President and/or Secretary General wish to use their own vehicles, they can transfer the P2 VAPP to a non-rio 2016 vehicle, but should hire a private driver or self-drive. See section for information about how to accredit private drivers. T1/T2 SERVICE Vehicles DETAILS Nissan Sentra (5 seats) Vehicle accessories Satellite navigation system (GPS) Fuel card Activation T1/T2 services can be activated any time from 24 July - 24 August 2016, after the DRM and within 24 hours of the delegate s arrival. T1/T2 vehicles will have a Purple Infinity P2 Vehicle Access and Parking Permit (VAPP) that cannot be transferred to another vehicle, unless an NOC chooses to use their own vehicle instead. NOCs choosing to use their own vehicle may only transfer their P2 VAPP once. The Rio 2016 driver and vehicle will not be provided to NOCs who choose to use their own vehicle. The VAPP provides access to: T1/T2 drop-off and pick-up load zones and parking at the P2 car park in the Olympic Village only. Overnight parking at the Olympic Village will not be permitted for NOC Presidents and Secretaries General T1/T2 drop-off and pick-up load zones and P2 parking at competition, non-competition and training venues (where parking is available), including inside Barra Olympic Park s secure perimeter T1/T2 drop-off and pick-up load zones and parking at Deodoro P2 car parks Very limited P2 parking at Fort Copacabana Drop-off and pick-up load zone access at the International Broadcast Centre (IBC)/Main Press Centre (MPC) Drop-off and pick-up load zones at all Olympic Family Hotels 199

200 NOC CHEFS DE MISSION MANUAL 15.6 FOOTBALL CO-HOST CITY TRANSPORT SERVICES NOC Presidents and Secretaries General with competing football teams can book travel free of charge to the football co-host cities to watch their teams compete, at the Olympic information desk in the Windsor Oceânico Hotel. Bookings must be made 72 hours in advance. Rio 2016 will cover the cost of a flight (economy) for competing nations only. Accommodation will be at the NOC s own cost. Non-competing NOCs can also book travel and accommodation at the Olympic information desk at their own cost. T3 services may be used to travel within the football co-host cities, as T1 and T2 services will not be available MOBILE TELEPHONES See section TH IOC SESSION A coach shuttle service will be available to transport NOC Presidents and Secretaries General to the Opening Ceremony of the 129th IOC Session, at the Cidade das Artes on 1 August Tickets will be distributed through the IOC NOC Relations office at the Windsor Oceânico Hotel. The IOC Session will take place at the Windsor Oceânico Convention Centre from 2 to 3 August T1, T2 and T3 services will not have access to the Cidade das Artes for the Opening Ceremony of the IOC 129th Session. The Convention Centre will be in security lockdown during the IOC Session, but the hotel will remain open for unaccredited guests OPENING AND CLOSING CEREMONIES COMPLIMENTARY TICKETS Complimentary Opening and Closing Ceremonies tickets for NOC Presidents and Secretaries General, their accompanying guests and NOC transferable guests will be distributed from the Olympic information desk at the Windsor Oceânico Hotel or from the front desk of the NOC Services Centre at the Olympic Village. NOCs should indicate the preferred pick-up location at the DRM. The dates and times on which the tickets can be collected are as follows: CEREMONY COLLECTION DATE COLLECTION TIME Opening Ceremony 4 August am to 10.00pm 5 August am to 2.00pm Closing Ceremony 20 August am to 10.00pm 21 August am to 2.00pm Ticketing proxy card holders may collect complimentary Opening and Closing Ceremonies 200

201 Services for NOC Presidents and Secretaries General tickets. Should NOCs choose this option, the Olympic information desk must be informed by 6.00pm on 3 August 2016 for the Opening Ceremony and by 19 August 2016 for the Closing Ceremony. NOC Presidents and Secretaries General will not be allowed to march with their delegations during the ceremonies, except those who hold a dual role within their delegation such as a Chef de Mission or Deputy Chef de Mission. In this case, they must travel to the Olympic Village in order to depart to the Maracanã Stadium with their delegation. TRANSPORT NOC Presidents and Secretaries General will be transferred by bus from the Windsor Oceânico Hotel to the Maracanã Stadium for the Opening and Closing Ceremonies. An accreditation and a complimentary ceremony ticket must be presented to enter the bus and stadium. For competitions finishing later than 3.00pm on the day of the Closing Ceremony, alternative transport will be provided from the competition venue to the stadium. T1, T2 and T3 services will cease operations at 3.00pm on ceremony days and will not be available for travel to the ceremonies. Only the T3 shuttle will run until 6.00pm DEPARTURES The full range of departures services for accredited delegates is described in section All NOC Presidents and Secretaries General are encouraged to depart from GIG. T1 and T2 services can be scheduled directly with the OFA(s). Delegates should also visit the Olympic information desk at the Windsor Oceânico Hotel to confirm their departures data. NOC Presidents and Secretaries General will be met at the load zones at GIG and SDU and assisted through airport procedures. 201

202 SECTION 16 International Dignitary Programme

203 International Dignitary Programme 16 INTERNATIONAL DIGNITARY PROGRAMME The International Dignitary Programme (IDP) coordinates and delivers services for international dignitaries accredited in the NOC category, their accompanying guests, members of entourage and heads of diplomatic mission ACCOMMODATION For information about hotels for international dignitaries, see section ACCREDITATION As detailed in the IOC s Accreditation at the Olympic Games - Detailed Specifications, the following individuals are eligible for accreditation under the IDP: Sovereign or head of state, plus one accompanying guest and two members of entourage Head of government, plus one accompanying guest and two members of entourage Sport minister, plus one accompanying guest* *Accreditation for the sport minister is transferable once and only if the responsibility is shared between two or more ministers. These arrangements must be individually approved. Ministers accredited in this way may not attend the Games at the same time. All other international dignitary accreditations, including those of accompanying guests and entourage, are not transferable. The head of diplomatic mission in Brazil, or diplomatic mission which has jurisdiction over Brazil (for example, ambassador, consul or equivalent), is entitled to an accreditation only if, and for as long as, the corresponding sovereign, head of state or head of government is accredited and present at the Games. If the sport minister has been accredited, this does not entitle the head of diplomatic mission to attend. ENTITLEMENTS Sovereigns, heads of state, heads of government, sport ministers and their accompanying guests will have the following privileges: VENUE ACCESS ZONE ACCESS SEATING ACCESS TRANSPORT CEREMONIES PRIME EVENTS ALL 6 White Official stand T3 (see section 9.6) Complimentary ticket Yes Members of entourage and heads of diplomatic mission will have the following privileges: 203

204 NOC CHEFS DE MISSION MANUAL VENUE ACCESS ZONE ACCESS SEATING ACCESS TRANSPORT CEREMONIES PRIME EVENTS ALL 6 White Stand of Honour TP (see section 9.8) No complimentary ticket No VALIDATION OF THE PRE-VALID CARD International dignitaries, their accompanying guests and entourage must present the same travel document provided by the NOC in the application for accreditation to validate their Pre-Valid Card (PVC). Ministers responsible for sport and their accompanying guests, heads of diplomatic mission and members of entourage can validate their PVC at Tom Jobim International Airport (GIG), the Olympic Family Accreditation Centre at the Novotel Barra Hotel (see section ) or at a Venue Accreditation Office (see section 3.6.2). NOC Chefs de Mission or Deputy Chef(s) de Mission may validate PVCs on behalf of their head of state, sovereign or head of government, as well as their accompanying guest, at the Olympic Village Welcome Centre or the Olympic Family Accreditation Centre. This will not be possible for the minister responsible for sport ARRIVALS PRE-ARRIVAL ARRANGEMENTS Dignitary delegations who wish to arrive by private aircraft will need to book landing slots in advance directly through the ANAC (National Civil Aviation Agency) website. See section for detailed instructions on charter and private flights. Arrivals and departures services for international dignitaries are based on the information received from NOCs and the authorities responsible for arranging international dignitary travel. The Rio 2016 IDP and Visit Officers will liaise with NOCs and diplomatic missions, whenever applicable, to capture arrivals and departures data for sovereigns, heads of state and heads of government. NOCs must record all arrivals and departures information for sport ministers. Any changes must be submitted directly into the Arrivals and Departures System (ADS), as early as possible. SCHEDULED FLIGHT ARRIVALS AT TOM JOBIM INTERNATIONAL AIRPORT GIG will be able to accommodate both private and commercial flights. For scheduled flight arrivals at GIG, heads of state, heads of government, sovereigns and their accredited delegations will be met outside on the tarmac or at the aircraft doors and accompanied to a dedicated lounge (Salão Nobre). The lounge will be available for both arrivals and departures. NOCs and/or diplomatic missions should make the usual arrangements for baggage, weapon handling, passport collection and onward transport. Customs and immigration facilities will be provided in the lounge by the Brazilian Federal Revenue and the Federal Police. The Rio 2016 IDP will provide detailed guidance through the Rio Exchange and Diplomatic Briefings. Rio 2016 will ensure that the size of the official greeting party is kept to an absolute 204

205 International Dignitary Programme minimum. The Visit Officer will join the head of mission and the NOC President or Secretary General to meet the dignitary in the lounge. Rio 2016 encourages wider delegations to meet their head of state, head of government or sovereign at the hotel or place of residence, to minimise the size of the greeting party and ensure a smooth arrivals process. Visit Officers will liaise with NOCs and diplomatic missions on all planning arrangements prior to the visit. Sport ministers will be met airside and escorted through immigration, baggage claim, accreditation validation and customs. They may then use a T3 transport service to reach one of the designated drop-off places in Rio de Janeiro. Their Dignitary Assistant will greet them at their hotel or place of residence. OTHER PORTS OF ENTRY Limited services will be available at Santos Dumont Domestic Airport (SDU) in Rio and Guarulhos International Airport (GRU) in Sao Paulo, but Rio 2016 airport protocol services will be provided to greet international dignitaries. For sovereigns, heads of state and heads of government, the greeting party will follow the principles above, and Visit Officers will liaise with NOCs and diplomatic missions on all arrangements prior to the visit. NOCs and/or diplomatic missions will need to make arrangements for suite bookings, baggage, weapon handling and passport collection, with support and guidance provided by Rio For sport ministers, Rio 2016 will provide a meet and greet service similar to the service provided for NOC Presidents and Secretaries General. Members of entourage not travelling with their principal will receive arrivals services at GIG, SDU and GRU in line with those described in section VISIT OFFICERS AND DIGNITARY ASSISTANTS Rio 2016 will assign a Visit Officer to each sovereign, head of state and head of government. Visit Officers will assist with arrivals and departures arrangements, as well as programme coordination. Visit Officers are deployed by the Brazilian Ministry of External Relations and will work closely with the Rio 2016 Dignitary Coordination Centre. Dignitary Assistants will be assigned to accredited sport ministers. Their role is to help with programme coordination and T3 transport arrangements. Dignitary Assistants are deployed and coordinated by the Rio 2016 Dignitary Coordination Centre. NOCs wishing to decline the Dignitary Assistant assigned by Rio 2016 must communicate this to their NOC Relations representative during the Pre-Delegation Registration Meeting (Pre- DRM), or no later than 30 May NOCs are expected to liaise with Rio 2016 before the Games to provide all details concerning arrivals and departures details, the daily programme and other logistical matters relating to their international dignitaries. Details must be provided to the Rio 2016 IDP team at dignitary.services@rio2016.com no later than one month prior to the Opening Ceremony, so that all relevant services can be activated. 205

206 NOC CHEFS DE MISSION MANUAL 16.5 TRANSPORT Sovereigns, heads of state, heads of government, sport ministers and their accompanying guests are entitled to T3 transport services (see section 9.6). Accredited entourage and heads of diplomatic mission are entitled to complimentary public transport - TP (see section 9.8). VEHICLE ACCESS AND PARKING PERMITS Vehicles carrying international dignitaries will require Vehicle Access and Parking Permits (VAPPs) to access the venues. In order to facilitate the movements of visiting delegations, the Brazilian Government will provide two vehicles and dedicated drivers to transport sovereigns, heads of state or government from the time of their arrival to the time of their departure from Brazil. The vehicles will be allocated as follows: Dignitary vehicle - provided by the Federal Police and used to transport the protected dignitary. The driver will be a security officer, provided by the Federal Police Entourage vehicle - provided by the Ministry of External Relations and used to transport the Visit Officer, accredited members of entourage (up to two) and the accredited head of diplomatic mission (up to one). A professional driver will be provided by the Ministry of External Relations These two vehicles will receive a P1 Yellow VAPP (see below) from the Rio 2016 Dignitary Coordination Centre. As there is very limited parking space at venues, Rio 2016 will allocate a maximum of two VAPPs per individual sovereign, head of state or head of government for the duration of their stay, which will be distributed through the Visit Officers. The P1 Yellow VAPP will allow the vehicle to access: T1/T2 drop-off and pick-up load zones and P1 parking at the Olympic Village T1/T2 drop-off and pick-up load zones and P1 parking at competition, non-competition and training venues (where parking is available) T1/T2 drop-off/pick-up load zones at all Olympic Family Hotels Dedicated lanes on the Olympic Route Network (ORN) P1 Yellow VAPPs will not allow the vehicles to access the Maracanã Stadium for the Opening and Closing Ceremonies. The VAPPs are property of Rio 2016 and are the responsibility of the Visit Officer. They cannot be transferred or used by other client groups. They will be collected upon the dignitary s departure. Arrangements will be finalised once the dignitary s arrival and departure dates, mode of transport and entourage size have been confirmed. 206

207 International Dignitary Programme FOOTBALL CO-HOST CITY TRAVEL Accredited international dignitaries wishing to travel to the football co-host cities must book and pay for their airplane travel and any overnight accommodation required. A T3 shuttle service will be available in the co-host cities. For arrivals and departures, NOCs must enter data for international dignitaries in the ADS 48 hours prior to the flight. TRANSPORT SECURITY All vehicles carrying international dignitaries will be required to slow or stop at a Vehicle Permit Checkpoint (VPC) outside the venue for a visual VAPP check. Vehicles will then proceed to the Vehicle Screening Area (VSA). Vehicles protected by a Federal Police Protection Officer and equipped with a P1 Yellow VAPP will be permitted to enter the venue perimeter without further security checks. Vehicles without a Federal Police Protection Officer, even if equipped with a P1 Yellow VAPP, must undergo a search and screening of both the vehicle and its passengers, with consequent delays in accessing the venue SECURITY PERSONAL PROTECTION FOR INTERNATIONAL DIGNITARIES As internationally protected persons, sovereigns, heads of state and heads of government visiting Brazil for the Games may be provided with personal protection. The provision of protection for other international dignitaries will be based on a risk and threat assessment managed by the Brazilian Government, together with the Brazilian Federal Police. Protected international dignitaries will be assigned a security detail from the Federal Police, including personal protection officers and escort vehicles, to facilitate all transport operations and ensure smooth access to venues. X CATEGORY ACCREDITATIONS NOCs with accredited dignitaries had the opportunity to request accreditation for international protection personnel in the X category, using the International Protection Personnel Request Form. All requests have been reviewed by Rio 2016 Security and the relevant Brazilian security stakeholders for final approval. If approved, the following will be provided: One accreditation that matches the venue and zone access of the protected honoured guest(s) One accreditation that has access to VSAs only X category accreditations will not grant any seating or transport privileges. NOCs may use an Upgrade card (from those issued to the NOC at the Delegation Registration Meeting - DRM) to enhance venue access for this second accreditation. X category accreditations will act as a visa waiver for Brazil. 207

208 NOC CHEFS DE MISSION MANUAL X ACCREDITED PERSONAL PROTECTION OFFICERS Personal protection officers accredited in the X category will be required to comply with the following rules during the Games: Brazilian Federal Police officer(s) is ultimately responsible for the protection and security of internationally protected persons in Brazil International security personnel are not entitled to carry any kind of weapon into competition or non-competition venues Use of portable radios at official competition and non-competition venues requires spectrum approval (see section 7.4) Specific policy will be developed for the Opening and Closing Ceremonies 16.7 OPENING AND CLOSING CEREMONIES COMPLIMENTARY CEREMONIES TICKETS Sovereigns, heads of state, heads of government and their accredited accompanying guests, as well as ministers responsible for sport and their accompanying guests accredited in the NOC category, will receive complimentary tickets for the Opening and Closing Ceremonies. Complimentary tickets will be distributed through Dignitary Assistants and Visit Officers. All sovereigns, heads of state and/or heads of government, sport ministers and their accredited accompanying guests (one per dignitary) will be seated in dedicated stands at the Maracanã Stadium. Sovereigns, heads of state and heads of government will be seated close to the IOC Presidential Box. Sport ministers will be seated in proximity to the NOC stand and will not be able to meet sovereigns, heads of state or heads of government at the Maracanã Stadium, due to different transportation and seating arrangements. Members of entourage and heads of diplomatic mission accredited in the NOC category are not eligible for complimentary ceremonies tickets. They can purchase ceremonies tickets through the NOC or Authorised Ticket Reseller (ATR) of their country or territory, should they wish to attend. However, they will be seated in the spectators seating area. TRANSPORT Sovereigns, heads of state, heads of government and one accompanying guest per dignitary attending the Opening Ceremony will be invited to a pre-opening reception late in the afternoon of 5 August Further details will be communicated through the Visit Officers. Transport to the Opening Ceremony will take place by coach directly from the reception. This transfer will be a bubble-to-bubble service, escorted by the Brazilian Federal Police. Individual motorcades will not be able to access the stadium due to limited parking space at the venue. Sport ministers will be invited to attend a pre-opening reception at Casa Brasil at Porto Maravilha, hosted by the Brazilian Sport Minister, late in the afternoon on 5 August Following this, they will be transferred by coach to the Maracanã Stadium. Further details 208

209 International Dignitary Programme will be communicated through the Dignitary Assistants. Members of entourage and heads of diplomatic mission with a spectator ticket must make their own travel arrangements to reach the stadium using the local metro. Individual and private vehicles will be unable to access the stadium during the Opening and Closing Ceremonies, due to road closures. T3 services will cease to operate from 3.00pm on the day of the Opening Ceremony. PRIME EVENTS Information regarding access to Prime Events can be found in section PROTOCOL SERVICES AT THE OLYMPIC VILLAGE International dignitaries will require a guest pass to access the Olympic Village, which must come out of the NOC s daily guest pass quota. Normal application procedures must be followed and all applications must be submitted by 6.00pm the day before the visit (see section for information about guest passes). NOCs should coordinate with the Protocol office in the Village Plaza to make all arrangements for international dignitary visits to the Olympic Village. Heads of state visiting the Olympic Village are not permitted to take media (accredited or unaccredited) into the residential zone. One person may accompany them to record the visit for archiving purposes. If NOCs are forewarned of such visits, they may wish to ask the IOC NOC Relations team to liaise directly with Olympic Broadcasting Services (OBS), which will have a permanent crew in the Olympic Village, or Getty Images, which will have accredited photographers to record such visits. NOCs can also book a photographer through the photo kiosk in the Village Plaza to record the head of state s visit. See section for full details about Protocol services at the Olympic Village DEPARTURES Upon departure from GIG, heads of state, heads of government and sovereigns will be accompanied to the dedicated lounge (Salão Nobre) and assisted with immigration, customs and baggage formalities. They will then be escorted to the tarmac or aircraft door. Sport ministers or members of entourage not travelling with their principal will be met at the airport drop-off points and directed to the appropriate check-in counters. They will then be escorted to the Departures hall to take their flight. Protocol assistance will be provided at SDU and GRU; however, no Rio 2016 dedicated lounge will be available at these airports. 209

210 SECTION 17 Press Operations

211 Press Operations 17 PRESS OPERATIONS Press Operations is responsible for planning, delivering and managing all services and facilities for 5,800 accredited written and photographic press, and non-rights holding broadcasters. Press Operations staff will assist the Olympic accredited press in all press areas and facilities at competition venues and at some non-competition venues. Non-accredited media will not be managed by Rio 2016 Press Operations. The Rio Media Center, run by the City of Rio de Janeiro, will provide support services and a work facility for non-accredited media. More information is available on the Rio Media Center website PRESS ACCREDITATION The IOC has directly accredited the IOC recognised press and photo agencies (Associated Press, Agence France Presse, Thomson Reuters and Getty Images), as well as the national host news agency of the Tokyo 2020 Olympic Games, Kyodo News. In May 2016, Rio 2016 will send Pre-Valid Cards (PVCs) to NOCs, which must be forwarded to their accredited press organisations. PVCs will act as a visa waiver for entry into Brazil from 5 July 2016, together with a passport which is valid until at least 31 December See section 2.1 for more information regarding PVCs. NON-RIGHTS HOLDING BROADCASTERS: ENR ACCREDITED PRESS CATEGORY Non-rights holding broadcasters should remember five key points: 1. The only venue in which they are permitted to bring a camera for filming purposes is the Main Press Centre (MPC) 2. At all other venues, they are regarded as written press (access to all media spaces without camera equipment) 3. A strictly limited number of crews per day will be permitted to film in the common domain at Barra Olympic Park. Filming passes and armbands can be applied for and collected at the IOC Media Operations office at the MPC 4. Non-rights holders should be familiar with the IOC s News Access Rules, available on the IOC s website 5. A briefing will be held for all non-rights holders at the MPC. The date and time will be communicated at a later date by the IOC PHOTOGRAPHERS: EP CATEGORY Photographers should remember three key points: 1. Complete and sign the Photographers Undertaking form when collecting the bib at the MPC or football co-host city venue media centres 211

212 NOC CHEFS DE MISSION MANUAL 2. Attend the photographers briefing at the MPC on 4 August 2016 at 11.00am 3. Wear the photo vest at all times when shooting MEDIA ACCREDITATION CENTRE The media accreditation centre will be located near the entrance to the MPC and International Broadcasting Centre (IBC). The opening hours are as follows: DATE OPERATIONAL HOURS 5 July am pm 6-25 July am pm 26 July - 4 August am pm 5-20 August am pm 21 August am pm 17.2 PRESS ACCOMMODATION Press accommodation has been offered in media villages and selected press hotels located in the four Olympic venue zones. The media villages are located in Barra and Deodoro MEDIA TRANSPORT MEDIA TRANSPORT SYSTEM The Media Transport (TM) system is a dedicated press service connecting all press accommodation sites with the Media Transport Mall at Barra Olympic Park and selected destinations. The Media Transport Mall is adjacent to the main media entrance to the IBC/ MPC and operates 24 hours a day. All accredited press, including E-accredited NOC Press Attachés, will have access to TM. Services are available from 22 July until 24 August 2016 and will operate according to the opening and closing hours of each venue media centre. The TM system includes the following services: Arrivals and departures to and from Tom Jobim International Airport - GIG only Travel to competition venues Travel to press accommodation sites Supplementary services (from the Media Transport Mall): Loop bus service from the MPC/IBC to all venues inside Barra Olympic Park Scheduled service between the Media Transport Mall and the Olympic Village Scheduled service from the Media Transport Mall to and from the Maracanã Stadium for the Opening and Closing Ceremonies 212

213 Press Operations PARKING Parking at the MPC will be available for vehicles with appropriate MPC VAPPs. There will be parking spaces for press both outside the secure perimeter and inside the venue, underneath the MPC building. VAPPs granting access to the MPC will be available for purchase at the MPC Rate Card desk, depending on availability, after the closing of the Press Rate Card portal. A limited number of short-term parking spaces have been allocated for NOC vehicles to drop off/pick up athletes at the MPC for media conferences from venues outside Barra Olympic Park. Media conference bookings are communicated to access control personnel so that each space is linked to a booking. Vehicles are not permitted to access the Media Transport Mall, even with a VAPP MAIN PRESS CENTRE The Main Press Centre (MPC) is located in the north-west corner of Barra Olympic Park, inside the secure perimeter, adjacent to the International Broadcasting Centre (IBC) and the Media Transport Mall. PHASE DATES OPERATIONAL HOURS MPC soft opening 5-28 July am pm MPC opening 29 July - 22 August hours MPC closing 22 August pm It is approximately 3km from the Olympic Village and can be reached by a dedicated bus service from the Media Transport Mall. The travel time between the two is approximately 11 minutes on the Olympic Route Network (ORN) and 12 minutes without the ORN. The MPC offers a number of services to accredited media, including catering. ACCESS All individuals with the MPC code on their accreditation, including accredited media, press and broadcasters, will have access to the MPC. Athletes attending press conferences The IOC has confirmed that athletes will have the MPC code on their accreditation, allowing them access to the MPC. If an NOC wishes to bring additional individuals without MPC access on their accreditation for a press conference, a guest pass should be requested at the time of booking the press conference. For athletes attending press conferences at the MPC, an on-demand shuttle service will be provided between the Olympic Village and the MPC. If NOCs wish to use their dedicated vehicles for this transfer, this will only be possible with the appropriate VAPP. Guest passes MPC guest passes are valid for one day only, until midnight on the day of issue. They will be issued from 5 July until 22 August 2016 and are non-transferable. Each guest may be issued a maximum of five guest passes. 213

214 NOC CHEFS DE MISSION MANUAL All guest pass users must be sponsored by an accredited person with MPC access on their accreditation. From 5 July 2016, requests for guest passes must be submitted in person at the MPC guest pass office, or by to mpc.guestpass@rio2016.com, at least one day in advance and no later than 4.00pm the previous day. All guest pass requests for the MPC will be subject to approval by, and granted at the sole discretion of, Rio 2016 Press Operations. FACILITIES AND SERVICES The main help desk is located at the main lobby on the ground floor, near the main entrance. It will be staffed by Press Operations and Language Services staff, to ensure a multilingual service. The following services will be available on this floor: Accommodation, Logistics, City information and Transport desks ATM and a bank General store Laundry and dry cleaning Medical post Pharmacy Post Office Rio 2016 official store Samsung lounge (with Internet lounge) The main floor includes an integrated work area featuring dedicated press and photo workrooms, with approximately 800 workstations in total. Workstations are equipped with cabled broadband internet and power outlets, available on a first-come, first-served basis. Both workrooms will feature television screens showing live feed of all competitions, Info + terminals with networked printers and printing services. At the Photo Service Centre, Canon and Nikon will provide a full support service for accredited photographers, ranging from pre-games camera tune-ups and firmware updates, to emergency repairs, camera and lens loan. Also on the main floor, press will have access to the Rio 2016 news desk, the IOC Communications desk and the IOC Media Operations and Ticketing office. The Service Centre is located on the mezzanine floor, one level above the ground floor. It manages all private office space at the MPC, including the check-in and check-out process for private offices. Accredited press will be able to purchase internet accounts and additional services at the Rate Card and Spectrum desks located here. Equipment testing and tagging can be accessed at the Spectrum desk. An outdoor user-pay bar is also located on this level. Private offices for media organisations extend between the first and sixth floors of the MPC tower. 214

215 Press Operations Accredited media will have access to a user-pay international food court, which will offer a wide range of food options. PRESS CONFERENCE CENTRE The Press Conference Centre is located in a temporary facility next to the main entrance of the MPC. There are five press conference rooms, the largest of which seats 710 people. Other rooms range in capacity from 80 to 200. Two individual rooms will also be available for one-to-one interviews. In the main conference room, simultaneous interpretation will be provided in English, French, German, Japanese, Korean, Mandarin, Portuguese, Russian and Spanish. Simultaneous interpretation will be available in English, French, Japanese, Portuguese and Spanish in press conference room II (200 seats). Conference rooms III, IV and V (80 seats each) will provide interpretation upon request. Professional interpreters are available from 24 July until 21 August The Press Conference Centre will be open from 9.00am to 9.00pm and booking for all conference and interview rooms will be managed by the press conference booking office, located in the Press Conference Centre. Conferences can be held from 24 July until 21 August Requests for bookings can be made from 5 July 2016, by sending an to mpc.conferencebooking@rio2016.com, or handing in a request form at the booking office until 4.00pm the day before the scheduled/requested time. Conferences can be booked in slots of one hour, with 30 minutes between sessions. All requests will be evaluated by the booking office and the requester will be notified with a confirmation or proposal of a new date/time. Once approved, the room will be reserved and the group requesting the press conference will be contacted to confirm the booking. After the booking has been finalised, a member of the booking office staff will hand-deliver or this information to all interested parties. Exceptions will be managed on a case-bycase basis, as the need for unplanned press conferences may arise VENUE PRESS OPERATIONS COMPETITION VENUES Every competition venue will have a venue media centre with press and photographer work areas, a help desk, cabled internet and power, Wi-Fi services and Info + terminals. A media lounge with dedicated catering services will also be available. PERIOD DATES OPERATIONAL HOURS Non-competition days Training days Competition days From 3 days before the first day of competition at the venue 9.00am pm From 1 hour prior to the start of training until 1 hour after training ends From 3 hours before competition starts until 4 hours after competition ends 215

216 NOC CHEFS DE MISSION MANUAL Football co-host cities LOCATION DATES OPERATIONAL HOURS All football co-host cities Match day am pm (or one hour after the end of training if later than 10.00pm) Match day Non-competition days From 3 hours before competition starts until 4 hours after competition ends 9.00am pm TRAINING VENUES Accredited press will have access to open sessions at official training venues to watch, take photos and conduct interviews with athletes. Rio 2016 Press Operations staff will not be available at training venues. PRESS CONFERENCES AT VENUES At most venues, the press conference room has been combined with the press work room space within the venue media centre, providing a multi-purpose space from which accredited media can work. Post-competition press conferences will be held with medallists shortly after the end of every event. For team sports, a press conference will be held after each team event (preliminary or final) with at least the coaches of each team. NOCs are encouraged to organise their own press conferences at the MPC, following the procedure described in section Professional interpretation services will be provided at all press conferences. Simultaneous interpretation will be provided for artistic gymnastics, athletics, basketball (finals) and swimming. Consecutive interpretation will be available for all other sports. OLYMPIC VILLAGE The Olympic Village venue media centre is located immediately outside the Olympic Village main entry. It will be open from 24 July until 20 August 2016 (except on the day of the Opening Ceremony), from 9.00am to 9.00pm. The press conference room is a combined space within the press work area. NOCs wishing to hold press conferences in this space must make a request at the venue media centre help desk. Two interview rooms are also available for individual athlete interviews. Venue Press Operations will manage the distribution of media guest passes for access to the Village Plaza from a dedicated media desk in the guest pass office. Two hundred guest passes for press will be available at any one time. Once that limit has 216

217 Press Operations been reached, guest passes will operate on a one-in, one-out system. Press with an E-category accreditation (excluding EC, Ex and EPx) are eligible for a media guest pass. Media must exchange their accreditation for a guest pass at the media guest pass desk at the Olympic Village. Accreditation will be returned upon receipt of the guest pass. Olympic Village media tours The IOC, together with Press Operations and Olympic Broadcasting Services (OBS), will organise two official media tours of the Olympic Village on 2 and 4 August These tours will be the only opportunity for media to access the Olympic Village residential zone. Press and broadcasters will be informed about the tours through dedicated media communications posted on Info +. Media that intend to participate in these tours should register at the MPC and IBC main help desks. During the media tours, a guest pass will not be required to enter the venue media centre or media conference rooms in the Olympic Village; an E-category accreditation will be sufficient. Electronic non-rights holders (ENRs) will be permitted to enter the Olympic Village venue media centre, media conference rooms and the Village Plaza, but will not be permitted to take in any video or audio equipment. MIXED ZONES A mixed zone has been planned in every venue and will operate for all competitions for athletes to pass through and give interviews to the media as they leave the field of play. The Rio 2016 Press Operations team will run the press side of the mixed zone. All athletes (and for team sports only, the coaches) will be invited to pass through the mixed zone, but are not obliged to speak to the media if they do not wish to do so. The order of interviews in the mixed zone will be as follows: the Olympic News Channel and rights-holding broadcasters; IOC recognised international agencies, the Olympic News Service and all other members of the press. There is no time limit for athlete interviews; however, the mixed zone team will ensure that all operations are conducted in a smooth and timely manner. A sound amplification system will be used, especially for high-profile athletes, to ensure that interviews can be heard by as many press representatives as possible. At certain venues, interviews conducted by the Olympic News Channel in the first section of the mixed zone will be broadcast live on the television monitors on the press side of the mixed zone, so that the press can capture athletes first comments even before they reach the press section of the mixed zone. Professional Olympic News Service reporters will gather athletes comments, which will be published on Info +. NOC Press Attachés working in the mixed zone The IOC will distribute a registration form to NOCs for Press Attachés in May 2016 and will register and approve NOC Press Attachés to work in the mixed zone. Authorised NOC Press 217

218 NOC CHEFS DE MISSION MANUAL Attachés must wear the non-transferable identification armband provided by the IOC to access the athletes pathway in the press section of the mixed zone only, and only when their nation s athletes are passing through it. The armbands will be distributed by IOC Media Operations at the MPC, following the NOC Press Attaché briefing (see section 17.6). There will be a dedicated point of access for NOC Press Attachés to enter the athletes side of the mixed zone. HIGH-DEMAND EVENTS FOR PRESS High-demand events for the Games have been determined by the IOC. A ticket, together with an accreditation, will be required to access high-demand events and the Opening and Closing Ceremonies. Tickets will be distributed to NOC Press Attachés, or nominated NOC representatives when no Press Attaché has been appointed, from the IOC Ticketing office at the MPC. Press will receive tickets from their NOC, and not from the IOC or Rio Closer to Games time, the IOC will send a high-demand event ticketing document. For the Opening Ceremony, NOCs should be able to collect tickets after the NOC Press Attaché meeting on 1 August For other high-demand events which have not been decided at the time of printing, NOCs will be notified on Info + and there will be a message board at the MPC. Tickets will usually be available two days before the high-demand event NOC PRESS ATTACHÉS Roles and responsibilities include: Providing names and local contact information of all Press Attachés to Rio 2016 s Olympic News Service (ONS) for publication on Info + Acting as the key contact point and liaison between the NOC and international and domestic media, and servicing their country s media on-site Coordinating all athlete and team interview requests, including interviews at training and competition venues, the MPC and the Olympic Village Coordinating and moderating NOC media conferences Responsible for the collection and allocation of high-demand tickets to the press Maintaining a close relationship with IOC media operations and Rio 2016 Press Operations All NOC Press Attachés should have registered with the IOC. NOC PRESS ATTACHÉ BRIEFING IOC Media Operations will conduct a dedicated briefing at the MPC for NOC Press Attachés on 1 August 2016 at 2.00pm. All NOC Press Attachés are advised to attend the briefing. Armbands, which will allow access to the mixed zone, will be distributed at the briefing. Those who cannot attend can collect the armbands from the Media Operations office. NOC Press Attachés must familiarise themselves with two documents, both available on the Rio Exchange: 218

219 Press Operations IOC Social Digital Media Guidelines for the Rio 2016 Olympic Games IOC News Access Rules for the Rio 2016 Olympic Games 17.7 OLYMPIC NEWS SERVICE The Olympic News Service (ONS) is responsible for the collection, production and distribution of a wide range of news, statistics and historical data for the Olympic Family, with the main audience being accredited press. During the Games, ONS will produce reports such as news articles, results, event previews and reviews, flash quotes and press conference highlights. It will also provide a wide range of background information, such as athlete biographies, historical results, facts, figures and statistics, for the various sports and disciplines. ONS reports are presented without bias and are independent of all external influence. The service is run by experienced and professional reporters to ensure accuracy, thoroughness, consistency and speed. ONS will operate with a central editorial desk and experienced venuebased sport reporting teams. Details about Info + and myinfo + can be found in section

220 SECTION 18 Brand

221 Brand 18 BRAND NOCs may use the Rio 2016 Games marks in conjunction with the relevant guidelines and according to the permitted uses outlined in the Brand Protection Guidelines for NOCs. NOCs are entitled to use the Rio 2016 emblem, wordmark, mascots, pictograms and Look of the Games. All Games marks are available on the Rio 2016 Brand Centre. A guide to using the Brand Centre is available on the Games Marks page of the Rio Exchange. 221

222 NOC CHEFS DE MISSION MANUAL GUIDELINES NOCs should refer to the documents listed below when using Rio 2016 Games marks. All documents are available on the Games Marks section of the Rio Exchange and on the Brand Centre. RIO 2016 GUIDELINES Brand Protection Guidelines Brand Book Mascot Guidelines Pin badge Guidelines Sport Pictogram Manual Look of the Games Guidelines CONTENT This guide includes information about pre-approved noncommercial usage of Rio 2016 Games marks by NOCs. Manual describing correct usage of the emblem and wordmark, providing guidance on how to construct composite logos. Guidelines on the correct application of the mascot. Manual on how Rio 2016 Games marks can be used together with NOC emblems on pin badges. Manual on the correct application of the pictograms. Manual on the correct application of the Look of the Games. To obtain Rio 2016 properties, NOCs must download the respective guidelines from the Brand Centre. Once a guideline has been downloaded, it will appear as a zip file, together with all Games marks to which it refers. For example, if the Pictogram Guidelines are downloaded from the Brand Centre, the pictogram files will also be downloaded BRAND USE The table below summarises the permitted uses of Rio 2016 s Games marks. See section 18.3 for information regarding pin badges. MARKS OFFICIAL TEAM KIT MERCHANDISE EDITORIAL/ONLINE USE PIN BADGES Emblem ü X ü ü Wordmark ü X X ü Pictograms X X Mascot X X ü ü ü ü Look of the Games X X NOCs must include a composite emblem (NOC and Rio 2016 emblems combined) whenever using a Rio 2016 Games mark, to show that it is a Rio 2016 property. As shown in the above table, the Rio 2016 wordmark can only be used on uniforms and pin badges. ü X 222

223 Brand If an NOC wishes to use Rio 2016 properties other than for pre-approved usage, or if an NOC is not certain if the application of the Games mark is correct, the artwork must be uploaded for approval through the Approvals section of the Brand Centre. For further guidance, refer to the Question and Answer document available on the Rio Exchange RULE 50 UNIFORMS Rule 50 of the Olympic Charter applies to all competition and non-competition clothing (including clothing for training, ceremonies, travel or receptions) and pin badges. When producing team uniforms, NOCs should consult the following guidelines: IOC Guidelines regarding Authorised Identifications for the Rio 2016 Olympic Games, which can be downloaded from NOCnet or the Rio Exchange Rio 2016 Brand Book, which can be downloaded from the Rio Exchange and the Brand Centre NOCs are encouraged to submit all uniforms to the IOC for guidance at At Games time, the IOC NOC Relations team will provide Rule 50 reviews and guidance from their office in the NOC Services Centre at the Olympic Village. Rio 2016 Games marks Rio 2016 s official emblem may only be used on competition uniforms if they do not bear any manufacturer identification NOCs can choose between using the Rio 2016 wordmark or the expression Rio 2016 in a generic font. When writing Rio 2016, NOCs are encouraged to use Trebuchet MS or The Sans Rio 2016 fonts. However, a generic font may also be used When the wordmark is used on clothing items, together with an NOC emblem, it should be positioned underneath the NOC emblem with a distinct gap between the two Rio 2016 s emblem/wordmark can only be used once per item of clothing, with a maximum size of 20cm 2 to 30cm² NOC clothing bearing the Rio 2016 wordmark and/or emblem may not be used for commercial purposes including, but not limited to, licensed or replica merchandise CLEAN VENUES All NOCs must respect Rule 50 of the Olympic Charter, which restricts advertising and branding inside Rio 2016 venues; including the mixed zone, field of play and press conferences. With the exception of branding permitted under the IOC s uniform and sport equipment rules, NOCs should not use any signage, clothing or equipment that bears thirdparty branding in venues, such as drink bottles, bags, bicycles, physiotherapy tables or headphones. All branding on such items should be discretely covered. 223

224 NOC CHEFS DE MISSION MANUAL 18.3 PIN BADGES Pin badges which include the Rio 2016 Games marks (emblem, mascots, wordmark and pictograms) may not be retailed and are only to be used as giveaways. The Look of the Games may not be used on pin badges. Designs bearing Rio 2016 Games marks are not pre-approved and should be submitted to Rio 2016 for approval prior to production. NOCs are encouraged to produce their pins with Honav, the producers of licensed Rio 2016 pins. NOCs can access Honav s Brazilian website or contact contato@honav.com.br. For further information, refer to the Pin Badge Guidelines on the Brand Centre or the Rio Exchange BRANDING ON NOC VEHICLES During the Games, NOCs are encouraged to use vehicles from Rio 2016 s sponsor: Nissan. Although vehicles other than Nissan will be permitted within the secure perimeter of venues, they must not bear any form of additional manufacturer branding (other than standard manufacturer marks) or any other advertising. If this rule is violated, Rio 2016 may require that the branding is covered up or the vehicle is moved. NOCs may use their emblem and country/territory names on Nissan vehicles provided by Rio 2016 (both dedicated and Rate Card vehicles), as well as their own Nissan sourced vehicles. For all other vehicles, NOCs may only use the name of their country/territory. The use of the Rio 2016 emblem is permitted on Nissan vehicles if it is used as a composite logo ( Rio NOC logo) and it has been submitted to Rio 2016 for approval via the Brand Centre prior to production or usage. Any damage caused to Rio 2016 vehicles due to branding, such as paint damage, will be charged to NOCs NOC SPONSORS NOC sponsors may not use Rio 2016 Games marks to promote themselves, unless they are a Games sponsor or an IOC TOP Partner. If the NOC is using the Rio 2016 Games marks in a publication about the Games, the NOC sponsor may not be included in that communication. NOC sponsors cannot activate their sponsorship in Brazil, unless they are also a sponsor of the Rio 2016 Games or a TOP Partner. Therefore, in Brazil, NOC sponsors may not: Use NOC marks to refer to the NOC or the Games in advertising Display branded items around and within Rio 2016 venues, at the Olympic Village or live sites. This includes encouraging team members or sponsor staff to wear clothing bearing the sponsor s brand Promote the brand outside the NOC s Hospitality House by distributing brochures, leaflets, gifts or any other promotional material which refers to the Olympic Games or the NOC. The Hospitality House Guidelines can be found on the Rio Exchange 224

225 Brand OLYMPIC VILLAGE NOCs may provide recognition of their local sponsors within the NOC s allotment, in private areas which can only be accessed by the NOC s athletes and officials. Only in this area may NOC sponsor products be distributed to team members for consumption or use. For example, if an NOC is sponsored by a company which produces cereal bars, its products may be stocked in the NOC s allocated space. PRE-GAMES TRAINING CAMPS NOCs may display limited recognition for their sponsors in private areas of their Pre-Games Training Camps (PGTCs) in Brazil. For example, it will be acceptable for an NOC to display a pop-up banner at their PGTC to credit their sponsors. Anything larger than a pop-up banner will not be permitted. If media is present at the PGTC, the footage cannot be used for promotional purposes outside the NOC s territory (excluding IOC TOP Partners) BRAND PROTECTION NOCs should be aware that in addition to the standard Olympic trademark and copyright protection laws, there are legal rights in Brazil to protect the Rio 2016 brand and prevent ambush marketing in relation to the Games. More information is available on Rio 2016 s website. When infringements of the Rio 2016 brand occur in Brazil or other territories, Rio 2016 works with the IOC and the relevant NOC to resolve the issue. If an NOC becomes aware of brand protection issues, this should be reported to protecaoasmarcas@rio2016.com. NOCs are also asked to report any cases of violation of the Rio 2016 ticketing rules and regulations in their territory to monitoramento@rio2016.com. 225

226 SECTION 19 Finance

227 Finance 19 FINANCE 19.1 SUPPORT GRANTS A support grant will be provided to each NOC to assist with financing the participation of their accredited athletes and team officials in the Games. For a full description of eligibility and fare calculations, refer to the Support Grant Policy on the Rio Exchange. Sixty per cent of the total projected support grant amount will be paid by 30 June 2016 to eligible NOCs. Payments will based on team size estimations confirmed by the Rio 2016 Sport Entries team, considering potential individual athlete qualifications, as well as confirmed team sports qualifiers. The balance owed will be paid by 30 November 2016, based on the final number of eligible individuals per NOC (Aa, Ac, Ao Primary Team Official) who activated their accreditation. Payments will only be made to designated NOC bank accounts. No payments to third parties will be permitted. Before final payments are made, the NOC must have settled any outstanding Rio 2016 invoices (Accommodation, Olympic Village, Rate Card, Ticketing and Transport) TAX For details about the Brazilian tax system and Olympic tax laws and operations (commercial and otherwise) in Brazil, refer to the NOC/NPC Finance Guide to Operations in Brazil on the Rio Exchange. There will be no tax refund for any transactions in Brazil. NOCs must be enabled for tax exemption before entering into any commercial agreement CNPJ NOCs that have a CNPJ (Brazilian tax registration number) or a CNPJ Fast Track are reminded that it must be duly cancelled after the Games, otherwise they may be liable to additional obligations and filings, even though they are no longer active in Brazil. Rio 2016 strongly recommends hiring a local lawyer and an accountant to assist with this process. For further details, refer to section of the NOC/NPC Finance Guide to Operations in Brazil BANK ACCOUNTS NOCs that have a CNPJ Fast Track have the option to open a bank account in Brazil with Bradesco. The opening process of the bank account and set-up of the required services can be done via . NOCs should return the account closure letter, provided at the time of opening their account, to complete the closure process. NOCs can contact Sergio Saraiva directly on (+55) (11) , or at 4008.saraiva@bradesco.com.br for more information. All documentation can be found on the Rio Exchange. 227

228 NOC CHEFS DE MISSION MANUAL 19.5 INSURANCE All insurance coverage described below is valid from 18 July up to and including 24 August MEDICAL INSURANCE It is highly recommended that all delegates not covered by the Rio 2016 insurance programme arrange their own medical insurance prior to travel. All NOCs, their athletes and officials and other accredited delegates will be covered by Rio 2016 s medical insurance programme, which entitles accredited delegates to free, essential medical treatment within the host city (including football co-host cities). Rio 2016 medical insurance will not cover the following: Accredited delegation members and clients outside the operational period Non-accredited delegation members and clients Treatment of stable pre-existing conditions Guest pass, Training Venue Pass and Olympic Village administrative pass holders Non-emergency medical treatment, with the exception of services available to individuals accredited for the Olympic Village Repatriation insurance Rio 2016 will provide repatriation insurance for the Games-time period (18 July until 24 August 2016) for athletes, officials and other accredited NOC delegates. This insurance will provide free air travel home, with accompanying medical specialists, if necessary. In the event of death, repatriation insurance will cover the cost of transporting the body home. Arrangements will be coordinated by Rio Malpractice insurance Rio 2016 will provide malpractice insurance covering any medical error caused by Rio 2016 medical staff at Games time. Rio 2016 will not provide malpractice insurance coverage for NOC medical staff. NOCs are responsible for providing malpractice insurance coverage for their own medical staff. LIABILITY INSURANCE Rio 2016 will provide liability insurance for all accredited NOC athletes and team officials when they are in Olympic competition and non-competition venues. This insurance will cover any material and/or personal damage caused to third parties by Rio 2016, or accredited NOC athletes and team officials, at Games time. Rio 2016 is not responsible for insuring the personal belongings of any individual attending the Games. 228

229 Finance PROPERTY DAMAGE INSURANCE Rio 2016 does not provide insurance to cover NOC property and equipment and accepts no responsibility for any loss or damage to any such equipment while: In transit to any Olympic venue or the Olympic Village (except where Rio 2016 is managing the logistics operation) In use during training or competition In storage at a venue, hotel or at the Olympic Village VEHICLE INSURANCE All vehicles supplied by Rio 2016, including Rate Card and NOC dedicated vehicles, will be provided with insurance for the driver, passengers, third parties and the vehicle. Insurance for baggage will not be included. For any accidents or vehicle damage while the Rio 2016 driver is driving the vehicle, Rio 2016 will be responsible. Rio 2016 drivers will also be responsible for parking and traffic infringements (see section 9.5.1). NOCs will assume all financial and legal responsibility for their Rate Card vehicles, and/or NOC dedicated vehicles, driven by anyone except Rio 2016 drivers. This includes, but is not limited to, accidents, damage and/or traffic infringements. Each NOC must provide Rio 2016 with the names and copies of driving licences of all individuals who will drive NOC dedicated and Rate Card vehicles, and any other documents referred to in the Drivers Guide. NOCs will be responsible for parking and traffic infringements, as well as payment of the insurance deductible (excess amount) or, when applicable, the total cost of any loss, damage or repairs resulting from the use of NOC dedicated or Rate Card vehicles. Insurance deductible means the amount to be paid by the driver or NOC responsible for the vehicle, in case of an accident or damage, until it reaches the amount covered by the insurance company. It is standard practice for insurance companies to charge the client for a deductible amount prior to usage of the insurance coverage. The amount deductible per vehicle type is indicated in the Rio 2016 Self-drive and Vehicle Use agreement. Any accidents or incidents which occur must be reported at the earliest opportunity in line with the procedures and information described in the Drivers Guide, even if the accident or incident only results in damage to a Rio 2016 vehicle and not to any third party. Failure to report damage promptly may result in invalidation of the insurance and the full cost of the damage being charged to the NOC. Rio 2016 vehicles will be covered by the insurance, except under certain circumstances which might invalidate the insurance, including but not limited to: Failure to submit names and copies of driving licences of all non-rio 2016 drivers by the NOC 229

230 NOC CHEFS DE MISSION MANUAL Driving under the influence of alcohol or drugs* Drivers who do not have a valid driving licence Reckless use of a Rio 2016 vehicle to intentionally cause loss or damage Failure to abide by Brazilian law or regulations Driver must be over 21 years of age, as per Rio 2016 s insurance policy Failure to comply with the Rio 2016 Self-drive and Vehicle Use agreement *Brazil has a zero tolerance approach to alcohol (i.e. no alcohol whatsoever can be consumed before driving), which is rigorously enforced. 230

231 SECTION 20 Departures

232 NOC CHEFS DE MISSION MANUAL 20 DEPARTURES 20.1 FINAL 48 HOURS PRIOR TO DEPARTURE In the 48 hours before departure from the Olympic Village, the Chef de Mission or designee should plan to complete the following steps, as applicable. The Chef de Mission or proxy must be the last individual to leave the Olympic Village, to ensure a smooth departure. NOCs will also have a meeting with their NOC Relations representative in the days before the Closing Ceremony to discuss departure plans in detail DEPARTURE INSPECTION & INVENTORY NOC Relations and Services will confirm with each NOC the date and time of their departure meeting to discuss the Inspection & Inventory (I&I) and departure arrangements at the Olympic Village, additional team officials and grooms accommodation. During the departure I&I, Rio 2016 staff will compare the condition of the space and inventory with the documents signed by the NOC upon arrival, and determine whether anything has been damaged or is missing. NOCs must be present during this inspection, otherwise, they will be unable to contest any charges consequently applied by Rio NOC Assistants cannot perform this task on behalf of the NOC. Rio 2016 will apply charges for damaged or missing items, including keys, non-standard cleaning, for example, removing the smell and damage from smoking in the rooms, or removal of items left behind. NOCs must pay Rio 2016 for all damages prior to departure. A list of fees is included in the schedule of damages, available on the Rio Exchange NOC SERVICES CENTRE DESK Front desk Finance desk Arrivals and Departures desk Logistics desk Vehicle return ACTION Collect any remaining mail items from the NOC Services Centre front desk and return Rio 2016 provided mobile telephones. Settle any outstanding payments related to the I&I or any other unpaid bills. Provide any last-minute updates on delegation departure plans and confirm Remote Check-In (RCI) arrangements. NOCs should inform Arrivals and Departures 48 hours in advance about any firearm and ammunition departures, so that the equipment can be moved from the venue to Tom Jobim International Airport (GIG). Finalise arrangements for freight removal from the Olympic Village and competition venues (see section 20.3). Return NOC dedicated vehicles to the NOC parking area at the Olympic Village and Rate Card vehicles to the Rate Card fleet depot at Riocentro, where they were initially collected. Rio 2016 vehicles may not be returned to any other location. 232

233 Departures 20.2 REMOTE CHECK-IN AT THE OLYMPIC VILLAGE Remote Check-In (RCI) will be available for Olympic Village residents departing from Tom Jobim International Airport (GIG) from 21 to 23 August Services include check-in, issuance of boarding passes, baggage tagging and collection, prior to departure for the airport. RCI will take place on the day of the delegate s departure flight. The list of participating airlines will be made available on the Rio Exchange. Based on data entered in the Arrivals and Departures System (ADS), Rio 2016 will confirm the procedures that need to be followed and agree on a time slot for NOCs to check in their bags. RCI facilities will be available at all seven condominiums in the Olympic Village. However, each airline company will be located according to the demand in a specific condominium. The location will be defined according to which condominium houses the largest number of delegates travelling with that particular airline. Delegates accommodated in a different condominium will be directed to their airline company s RCI location. Each condominium will hold the RCI operation in a specific building. Once a bag has been remotely checked in, it will be securely transported by Rio 2016 directly to the airport, ready for the delegate s flight. Oversized and overweight baggage will be weighed at the Olympic Village and NOCs must pay the respective airline for excess fees. Information about athletes departing with firearms and ammunition can be found in section Delegates participating in RCI will be able to proceed to the airport with only their hand baggage and boarding pass. Upon arrival at the airport, delegates should proceed through the regular passenger security screening and immigration checks prior to boarding, as long as they have no additional baggage to check in. Delegates who choose not to participate in RCI, or where this service is not available for their particular airline, are advised to check in as per standard airline procedures BUMP-OUT PERIOD All NOCs must remove all freight and containers during the transition period between the Olympic and Paralympic Games, unless they are being left for their country or territory s NPC for use during the Paralympic Games, as previously agreed with their NOC Relations representative. See section 8.3 for information about post-games collection windows. OLYMPIC VILLAGE All NOC freight and containers must be moved to the NOC s secure storage area and a request made to Rio 2016 Logistics to help move these pallets and boxes to the logistics compound, where NOC freight forwarders will be able to collect the shipment. NOCs will need to book a pick-up slot with Rio 2016 Logistics at least 48 hours in advance by visiting the Logistics desk at the NOC Services Centre, or ing mds@rio2016.com. This 233

234 NOC CHEFS DE MISSION MANUAL is to ensure that the appropriate resources are available, that the pick-up is on the Master Delivery Schedule (MDS) and that the number of freight forwarders arriving at the logistics compound can be managed appropriately. NOCs are expected to palletise and pack all of their freight. COMPETITION VENUES For shipments leaving competition venues directly to the country of origin, NOCs must book a collection slot using the MDS website address 48 hours prior to collection of the shipment. For the shipment of boats through the Freight Support Plan, a representative of Rio 2016 s designated freight forwarder will be at the venue during the bump-out period to coordinate the operation. Further information regarding items shipped to Rio de Janeiro through the Freight Support Plan can be found in the Boats, Equestrian Freight and Firearms & Ammunition appendices of the Customs and Freight Manual on the Rio Exchange DEPARTURES SERVICES PRE-DEPARTURE SERVICES NOCs must input all departures information in the ADS. If NOCs need to make last-minute changes and/or provide confirmation, or if they cannot access the ADS, they must go to the Arrivals and Departures desk at the NOC Services Centre to arrange their departure services. Rio 2016 strongly recommends that NOCs use the RCI service, where available, to ensure a smooth departure from Rio. FIREARMS AND AMMUNITION All Games-related firearms and laser pistols must be re-exported from Brazil by 31 August NOCs must inform Rio 2016 of their departure plans via the ADS or Arrivals and Departures desk at the NOC Services Centre no later than 48 hours prior to departure. Athletes choosing to complete either remote or standard check-in should proceed to the collection point in Terminal 1 at GIG, where they will be reunited with their firearm or laser pistol and accompanied through the boarding process upon departure from Brazil. Firearms and laser pistols must be presented to authorities for inspection at the port of departure, together with the DUA permit issued upon arrival in Brazil, so that the temporary admission process can officially be concluded. The airline will then follow normal handling procedures and place the firearms and laser pistols on the respective aircraft. GUIDE AND ASSISTANCE DOGS NOCs must check the requirements for guide and assistance dogs of the country of destination and any transit countries. An interview with Vigiagro must also be scheduled and an application completed prior to the animal s departure, to obtain the relevant accompanying documents for travel. 234

235 Departures Further details are available in the Guide and Assistance Dog Guidelines on the Rio Exchange ENTRY/EXIT CARD When passing through immigration upon leaving Brazil, delegates will need to provide the same entry/exit cards that were presented upon entering the country, to avoid delays at immigration or potential fines AIRPORT TRANSFERS OLYMPIC VILLAGE Rio 2016 will provide advice regarding departure times from the Olympic Village, taking into account the time needed to complete the airport processing with hold baggage. A departures service will be provided from the Olympic Village to GIG and Santos Dumont Domestic Airport (SDU) from 24 July until 24 August 2016, with frequencies and times based on the demand registered in the ADS. Departure services from SDU will be provided based exclusively on data inputted in the ADS. No regular services will be provided. NOCs are required to confirm their departure details with the Arrivals and Departures desk in the NOC Services Centre. From 22 to 24 August 2016, departures services will move from the Olympic Village Welcome Centre to the Athlete Transport Mall. Rio 2016 strongly recommends that delegates arrive at the airport three hours prior to their flight departure. Olympic Village departure transfer locations, dates and frequencies FROM TO TRAVEL TIME (WITHOUT ORN) TRAVEL TIME (WITH ORN) DATES FREQUENCY Welcome Centre GIG 83 minutes 49 minutes 24 July - 2 August 2016 Service according to ADS data 3-12 August hours August hour SDU 77 minutes 43 minutes 24 July - 21 August 2016 Service according to ADS data Athlete Transport Mall GIG and SDU n/a As indicated above August 2016 Service according to ADS data See section for information about departures services from the grooms accommodation. See section for information about departures services for additional team officials accommodated at Barra Village 1 and Deodoro Accommodation Village. See section for information regarding departures services provided at the football co-host cities. 235

236 NOC CHEFS DE MISSION MANUAL See sections and 16.9 respectively for information regarding departures services for NOC Presidents and Secretaries General, as well as international dignitaries POST-GAMES COMMUNICATION The NOC Relations and Services team will wind down immediately after the Paralympic Games, with just a small team remaining until 30 November 2016 to oversee the closure of NOC accounts and support grant payments. From 21 September 2016, NOCs should contact nocrelations@rio2016.com for any queries. 236

237 SECTION 21 Reference documents

238 NOC CHEFS DE MISSION MANUAL 21 REFERENCE DOCUMENTS 21.1 DAILY COMPETITION SCHEDULE 21.2 T3 DESTINATION LIST 21.3 OLYMPIC VILLAGE MAP 21.4 RIO DE JANEIRO OVERVIEW MAP 21.5 SPORT FACTSHEETS AND VENUE MAPS 21.6 QUICK LINKS 21.7 GENERAL INFORMATION ABOUT BRAZIL AND RIO 21.8 GLOSSARY 238

239 21.1 DAILY COMPETITION SCHEDULE VENUE DISCIPLINE 3 AUG WED BARRA DA TIJUCA Maria Lenk Aquatics Centre Olympic Aquatics Stadium Carioca Arena 1 Carioca Arena 2 Carioca Arena 3 Future Arena Olympic Tennis Centre Olympic Golf Course Rio Olympic Arena Rio Olympic Velodrome Pontal Water polo Synchronised swimming Diving Swimming Water polo Basketball Judo Wrestling Fencing Taekwondo Handball Tennis - Central Court Tennis - Courts 1 and 2 Tennis - Courts 3-9 Golf Gymnastics - artistic Gymnastics - rhythmic Gymnastics - trampoline Cycling - track Cycling - road time trial Race walk Weightlifting Table tennis Badminton Boxing Riocentro - Pavilion 2 Riocentro - Pavilion 3 Riocentro - Pavilion 4 Riocentro - Pavilion 6 COPACABANA Beach Volleyball Arena Beach volleyball Fort Copacabana Marathon swimming Cycling - road Triathlon Lagoa Stadium Rowing Canoe sprint Marina da Glória Sailing DEODORO Deodoro Stadium Modern pentathlon Rugby Youth Arena Basketball Modern pentathlon Deodoro Aquatics Centre Modern pentathlon Olympic Equestrian Centre Equestrian - dressage Equestrian - eventing Equestrian - jumping Olympic Shooting Centre Shooting - Rifle & Pistol Shooting - Shotgun Olympic BMX Centre Cycling - BMX Mountain Bike Centre Cycling - mountain bike Whitewater Stadium Canoe slalom Olympic Hockey Centre Hockey MARACANÃ Olympic Stadium Athletics Football Maracanã Ceremonies Football Maracanãzinho Volleyball Sambódromo Archery Athletics - marathon FOOTBALL CITIES Mané Garrincha Stadium Football Amazônia Arena * Football Fonte Nova Arena Football Corinthians Arena Football Mineirão Football *Session schedule times for Amazônia Arena are UTC-4 Day -2 Day-1 Day 0 Day 1 Day 2 Day 3 Day 4 Day 5 Day 6 Day 7 Day 8 Day 9 Day 10 Day 11 Day 12 Day 13 Day 14 Day 15 Day 16 4 AUG THU 5 AUG FRI 6 AUG SAT 7 AUG SUN 8 AUG MON 9 AUG TUE 10 AUG WED 11 AUG THU 12 AUG FRI 13 AUG SAT 14 AUG SUN 15 AUG MON 16 AUG TUE 17 AUG WED 18 AUG THU 19 AUG FRI 20 AUG SAT 21 AUG SUN COMPETITION DAYS FINALS CEREMONIES SPARE DAY PODIUM TRAINING GALA

240 NOC CHEFS DE MISSION MANUAL 21.2 T3 DESTINATION LIST COMPETITION VENUES VENUE ZONE RESERVATION REQUIRED (RFT) ON DEMAND Maria Lenk Aquatics Centre* Barra Carioca Arena 1* Carioca Arena 2* Carioca Arena 3* Future Arena* Olympic Aquatics Stadium* Olympic Tennis Centre* Rio Olympic Arena* Rio Olympic Velodrome* Riocentro - Pavilion 2 Riocentro - Pavilion 3 Riocentro - Pavilion 4 Riocentro - Pavilion 6 Olympic Golf Course Pontal Beach Volleyball Arena Copacabana Out of competition During competition Fort Copacabana Marina da Glória Lagoa Stadium / Olympians Reunion Centre Olympic BMX Centre** Deodoro Deodoro Aquatics Centre** Deodoro Stadium** Mountain Bike Centre** Olympic Hockey Centre** Olympic Shooting Centre** Whitewater Stadium** Youth Arena** Olympic Equestrian Centre Maracanãzinho Maracanã Maracanã Olympic Stadium Sambódromo *Venues accessed via Barra Olympic Park hub **Venues accessed via Deodoro Olympic Park hub 240

241 Reference Documents TRAINING VENUES VE NUE ZONE RESERVATION REQUIRED (RFT) ON DEMAND Air Force Club Barra Athletes' Park Riocentro - Pavilion 5 Army Barracks 3 Deodoro Air Force University Gericinó Instruction Camp Headquarters July and 24 August am pm 24 July - 23 August - 24 hours Federal University of Rio de Janeiro Maracanã Navy Physical Education Centre (CEFAN) NON-COMPETITION VENUES VENUE ZONE RESERVATION REQUIRED (RFT) ON DEMAND International Broadcast Centre Main Press Centre Barra July and 24 August: 7.00am pm 24 July - 1 August: 24 hours 2-21 August: 12.00am (midnight) am August: 24 hours 2-21 August: 7.00am am (midnight) Olympic Club / Olympic Hospitality Centre* 6-20 August: 11.00am (midnight) Main Operations Centre July and 24 August: 7.00am pm 24 July - 23 August: 24 hours Olympic Village July and 24 August: 7.00am pm 24 July - 23 August: 11.00pm am 24 July - 23 August: 7.00am pm Hospital - Americas Medical City July and 24 August: 7.00am pm 24 July - 23 August: 24 hours Santos Dumont Domestic Airport Copacabana According to ADS data Hospital 3 - Samaritano Botafogo July and 24 August: 7.00am pm 24 July - 23 August: 24 hours Tom Jobim International Airport Maracanã 18 July - 21 August: 24 hours Rio 2016 Office Uniform and Accreditation Centre July and 24 August: 7.00am pm 24 July - 23 August: 24 hours *Venues accessed via Barra Olympic Park hub 241

242 NOC CHEFS DE MISSION MANUAL OLYMPIC FAMILY HOTELS AND OLYMPIC VILLAGE HOTELS ZONE HOTEL OF CLUSTER GROUP DISTANCE TO T3 LOAD ZONE RESERVATION REQUIRED (RFT) ON DEMAND Windsor Barra / Windsor Oceânico - OF2 Barra July and 24 August: 7.00am pm 24 July - 23 August: 11.00pm am 24 July - 23 August: 7.00am pm Regular shuttles to Barra Olympic Park hub and Youth Arena hub Windsor Marapendi - OFH Barra Novotel RJ Barra 60m Brisa Barra 220m Pestana Barra 60m OTHER HOTELS HOTELS ZONE HOTEL OF CLUSTER GROUP DISTANCE TO T3 LOAD ZONE RESERVATION REQUIRED (RFT) AC Marriott Barra Américas Barra Barra Best Western Américas Fashion (Calçada Golf) Blue Tree Preminum Design Heritage Barra Recreio Caesar Park Ipanema Everest Park 60m Cruise ship Saúde / Gamboa Deodoro Village Deodoro Fasano Rio de Janeiro Ipanema Golden Park Hotel Glória Golden Tulip Ipanema Plaza Ipanema Grand Hyatt Barra Barra Grand Mercure Riocentro Barra Leme Palace Leme Golden Tulip 170m Continental Mercure RJ Praia da Barra Barra Ibis Barra 60 m Monza Barra Novo Mundo Flamengo Othon Palace Copacabana Windsor Miramar 400m Pestana Rio Atlântica 300m July and 24 August: 7.00am pm 24 July - 23 August: 24 hours Windsor Martinique 430m Porto Bay Rio Internacional Copacabana Ibis Budget Copacabana 260m Praia Ipanema Ipanema Mar Ipanema 520m Praia Linda Barra Promenade Paradiso Barra Barra Promenade Verano Stay Jacarepaguá 242

243 Reference Documents HOTELS ZONE HOTEL OF CLUSTER GROUP DISTANCE TO T3 LOAD ZONE RESERVATION REQUIRED (RFT) Radisson Barra Barra Ramada Encore Ribalta Barra Ramada RioCentro Barra Royal Tulip São Conrado Scorial Rio Largo do Machado Serramar Barra Sheraton Rio Leblon Sofitel Copacabana Arena Ipanema 360m Orla Copacabana 100m Studio 6677 Barra Trump Barra Tulip Inn Copacabana Copacabana Mar Palace 450m Olympic Village Barra Windsor Excelsior Arena Copacabana 270m Copacabana Copacabana Astoria Palace 60m Windsor Guanabara Palace Centro Windsor Plaza Copacabana Windsor Atlantica 300m July and 24 August: 7.00am pm 24 July - 23 August: 24 hours FOOTBALL CO-HOST CITIES Confins International According to the ADS System Airport Centro de Treinamento Training Lanna Drumond SESC Venda Nova Toca da Raposa II Brasilia Mané Garrincha Stadium Competition Shuttle from/to official Hotel Royal Tulip Brasilia International Airport Bezerrão Stadium Fireman Physical Training Centre Estádio Antônio Otoni Filho (CAVE) Estádio Maria de Lourdes Abadia (Abadiao) CITY VENUE VENUE TYPE ON DEMAND RESERVATION REQUIRED (RFT) Belo Horizonte Mineirão Stadium Competition Shuttle from/to official Hotel Mercure Lourdes Noncompetition stadium and to/from hotel From 8.00am pm or 1 hour after the final whistle Noncompetition Training stadium and to/from hotel From 8.00am to 11.00pm or 1 hour after the final whistle According to the ADS System 24 July - 21 August: 8.00am pm or 1 hour after the final whistle 24 July - 14 August: 8.00am pm or or 1 hour after the final whistle 243

244 NOC CHEFS DE MISSION MANUAL Manaus International According to ADS data Airport CT Ismael Benigno Training (Colina) CT Carlos Zamith (Coroado) Estádio Roberto Simonsen (SESI-Manaus) Salvador Fonte Nova Arena Competition Shuttle from/to official Hotel Stella Maris Salvador International Airport Barradão Stadium Pituaçu Stadium CT Mata de São João - Praia do Forte Training stadium and to/from hotel. From 8.00am to 11.00pm or 1 hour after the final whistle. According to the ADS System CITY VENUE VENUE TYPE ON DEMAND RESERVATION REQUIRED (RFT) Manaus Amazônia Arena Competition Shuttle from/to official Hotel Tropical Noncompetition stadium and to/from hotel. From 8.00am pm or 1 hour after the final whistle. Noncompetition Sao Paulo Corinthians Arena Competition Shuttle from/to official Hotel Bourbon Ibirapuera Noncompetition stadium and to/from hotel From 8.00am pm or 1 hour after the final whistle Guarulhos International According to ADS data Airport CT 4 Training Estádio Bruno José Daniel (Santo André) Estádio Municipal Primeiro de Maio (São Bernardo do Campo) Estádio Municipal Anacleto Campanella (São Caetano do Sul) 24 July - 10 August: 8.00am pm or 1 hour after the final whistle 24 July - 14 August: 8.00am pm or 1 hour after the final whistle 24 July - 20 August: 8.00am pm or 1 hour after the final whistle 244

245 21.4 OLYMPIC VILLAGE MAP OLYMPIC VILLAGE

246 Olympic Village KEY SECURE PERIMETER INTERNAL VILLAGE TRANSPORT SYSTEM (IVTS) CONDOMINIUM FENCE LINES OPERATIONAL AREAS CHEFS DE MISSION MEETING HALL MAIN ENTRY - GUEST PASS OFFICE, PROTOCOL OFFICE AND MEDIA CENTRE MULTI-FAITH CENTRE RECREATIONAL COURTS VILLAGE PLAZA IOC SPACE SPORT VIEWING ROOM PLACE OF MOURNING CASUAL DINING NOC SERVICES CENTRE SPORT INFORMATION CENTRE / WEIGH-IN AREA ENTERTAINMENT CENTRE WELCOME CENTRE DROP-OFF POINTS - T1/T2, T3 P1 AND P2 PARKING NOC DEDICATED VEHICLE PARKING (P3) CYCLING VEHICLE PARKING (P3 CYC) NOC PARKING (P6) NOC VLV CIR PARKING (P6) INTERNAL VILLAGE TRANSPORT SYSTEM STOPS CONDOMINIUM ENTRANCE / EXIT RESIDENTIAL ZONE CONTROL POINT VEHICLE ACCESS TAXI DROP-OFF / PICK-UP ATHLETE TRANSPORT MALL BRT STATION GYM MAIN DINING HALL POLYCLINIC PEDESTRIAN SCREENING AREA RESIDENT CENTRES RESIDENT CENTRES (24 HOURS) RIO 2016 SUPERSTORE TEAM WELCOME CEREMONIES VEHICLE PERMIT CHECKPOINT VEHICLE SCREENING AREA

247 21.3 RIO DE JANEIRO OVERVIEW MAP OLYMPIC GAMES: RIO DE JANEIRO OVERVIEW

248 Olympic Games sport - Venue Rio de Janeiro (overview) KEY

249 BARRA OLYMPIC PARK OVERVIEW

250 Barra Olympic Park (overview) KEY

251 DEODORO OLYMPIC PARK OVERVIEW

252 Deodoro Olympic Park (overview) KEY

253 ATHLETES' PARK

254 OVP - Athletes Park KEY

255 21.5 SPORT FACTSHEETS AND VENUE MAPS Reference Documents Aquatics Diving COMPETITION Schedule 7-10 and August Competition venue Maria Lenk Aquatics Centre Av. Embaixador Abelardo Bueno, 3.401/10 Barra da Tijuca Gross capacity 6,408 Distance from Olympic Village 7km Field of play The field of play for the diving competition will contain three 1m springboards; three 3m springboards; and 5m, 7.5m and 10m platforms. The size of the competition area will be 30m x 25m, with a depth of 3.80m to 5m. The competition area, diving dryland and all equipment will be presented in accordance with FINA rules and regulations. STAFFING Aquatics Manager Ricardo Prado (BRA) Diving Manager André Siqueira (BRA) Diving Services Manager Eduardo Falcão (BRA) Diving Technical Operations Manager Jihong Zhou (CHN) Technical Delegate Jesus Mena Campos (MEX) Athletes MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL TRAINING Schedule 24 July - 20 August Training venue Maria Lenk Aquatics Centre Av. Embaixador Abelardo Bueno, 3.401/10 Barra da Tijuca Distance from Olympic Village 7km 255

256 Diving - Maria Lenk Aquatics Centre KEY

257 Reference Documents Aquatics Marathon Swimming COMPETITION Schedule 15 August - Women 16 August - Men Competition venue Fort Copacabana Praça Coronel Eugênio Franco nº 1, Posto 6 - Copacabana Gross capacity 2,762 Distance from Olympic Village 34km Field of play The field of play for the marathon swimming competition at Fort Copacabana will consist of a swimming course at a section of Copacabana beach known as Posto 6. Athletes will swim four laps of the course, passing through an intermediate timing gate after each lap that will record lap times. Athletes MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL Olympic Aquatics Stadium Av. Embaixador Abelardo Bueno, 3.401/80 Barra da Tijuca It will also be possible to schedule training sessions at Fort Copacabana, organised and supervised by Rio 2016 competition management. They will take place from 10 August until 14 August (TBC), some days on the full course and some days on a partial course. Distance from Olympic Village Athletes Park - 4km Deodoro Aquatics Centre - 20km Olympic Aquatics Stadium - 5km STAFFING Aquatics Manager Ricardo Prado (BRA) Marathon Swimming Manager Christiane Fanzeres (BRA) Marathon Swimming Services Manager Bruno Favretto (BRA) Marathon Swimming Technical Operations Manager Michelle Pacce (BRA) Technical Delegate Dennis Miller (FIJ) TRAINING Schedule 24 July - 16 August Training at the Olympic Aquatics Stadium can take place during non-competition days. Training venues Athletes Park Av. Salvador Allende, s/n - Barra Deodoro Aquatics Centre Estrada São Pedro de Alcântara, Vila Militar - Deodoro 257

258 Marathon Swimming - Fort Copacabana KEY

259 Marathon Swimming - Fort Copacabana (back of house areas) KEY

260 NOC CHEFS DE MISSION MANUAL Aquatics Swimming COMPETITION Schedule 6-13 August Competition venue Olympic Aquatics Stadium Av. Embaixador Abelardo Bueno, 3.401/80 Barra da Tijuca Gross capacity 15,443 Distance from Olympic Village 5km Field of play The competition pool will be a 10-lane, 50m pool with a depth of 3m. The events will be conducted in the eight central lanes of the pool. The competition area and all equipment will be presented in accordance with FINA rules and regulations. Distance from Olympic Village Athletes' Park - 4km Deodoro Aquatics Centre - 20km Olympic Aquatics Stadium - 5km STAFFING Aquatics Manager Ricardo Prado (BRA) Swimming Manager Eduardo Gayotto (BRA) Swimming Services Manager Karen Casalini (BRA) Swimming Technical Operations Manager Cezar Augusto Bolzan (BRA) Technical Delegate Dale Neuburger (USA) Athletes MEN WOMEN TOTAL TBD TBD 900 Medal events MEN WOMEN TOTAL TRAINING Schedule 24 July - 16 August Training venues Athletes' Park Av. Salvador Allende, s/n Barra da Tijuca Deodoro Aquatics Centre Estrada São Pedro de Alcântara, Vila Militar - Deodoro Olympic Aquatics Stadium Av. Embaixador Abelardo Bueno, 3.401/80 Barra da Tijuca 260

261 Swimming - Olympic Aquatics Stadium KEY

262 NOC CHEFS DE MISSION MANUAL Aquatics Synchronised Swimming COMPETITION Schedule and August Competition venue Maria Lenk Aquatics Centre Av. Embaixador Abelardo Bueno, 3.401/10 Barra da Tijuca Gross capacity 6,356 Distance from Olympic Village 7km Distance from Olympic Village Federal University of Rio de Janeiro (UFRJ) - 32km Maria Lenk Aquatics Centre - 7km STAFFING Synchronised Swimming Manager Roberta Perillier (BRA) Technical Operations Manager Monica Rosas (BRA) Technical Delegate Qiuping Zhang (CHN) Field of play The field of play for the synchronised swimming competition will contain an entry platform and two judging panels on raised platforms, one on either side of the pool. The size of the competition area will be 30m x 25m, with a depth of 3m. The competition area and all equipment will be presented in accordance with FINA rules and regulations. Athletes MEN WOMEN TOTAL Medal events (womem) DUETS TEAMS TOTAL TRAINING Schedule 24 July - 19 August Training venues Federal University of Rio de Janeiro (UFRJ) Av. Carlos Chagas Filho, 540 Maria Lenk Aquatics Centre Av. Embaixador Abelardo Bueno, 3.401/10 Barra da Tijuca 262

263 Synchronised Swimming - Maria Lenk Aquatics Centre KEY

264 NOC CHEFS DE MISSION MANUAL Aquatics Water Polo COMPETITION Schedule 6 August and 8-20 August Competition venues Maria Lenk Aquatics Centre (preliminaries) Av. Embaixador Abelardo Bueno, 3.401/10 Barra da Tijuca Olympic Aquatics Stadium (finals, semi-finals, quarter-finals) Av. Embaixador Abelardo Bueno, 3.401/80 Barra da Tijuca Gross capacity Maria Lenk Aquatics Centre - 6,356 Olympic Aquatics Stadium - 15,443 Distance from Olympic Village Maria Lenk Aquatics Centre - 7km Olympic Aquatics Stadium - 5km Field of play The field of play for the water polo competition at the Olympic Aquatics Stadium will consist of a temporary pool with a field of play area measuring 30m long, 20m wide and 2m deep for the men s tournament and 25m long, 20m wide and 2m deep for the women s tournament. The competition area and all equipment will be presented in accordance with FINA rules and regulations. Athletes MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL Centre (CEFAN) from 24 July to 19 August. Training will be possible at the Athletes Park from 14 to 19 August. Training venues Air Force University (UNIFA) Av. Marechal Fontenelle, Campo dos Afonsos Athletes Park - Av. Salvador Allende S/N Barra da Tijuca Federal University of Rio de Janeiro (UFRJ), Av. Carlos Chagas Filho, 540 Cidade Universitária Navy Physical Education Centre (CEFAN) Av. Brasil, nº Penha Distance from Olympic Village Air Force University (UNIFA) - 17km Athletes Park - 4km Federal University of Rio de Janeiro (UFRJ) - 32km Navy Physical Education Centre (CEFAN) - 38km STAFFING Aquatics Manager Ricardo Prado (BRA) Water Polo Manager Paulo Cezar Fernandes (BRA) Water Polo Services Manager Eniko Vastagh (HUN) Water Polo Technical Operations Manager José Werner (BRA) Technical Delegate Dimitris Diathessopoulos (GRE) TRAINING Schedule Training will be possible at the Air Force University (UNIFA), Federal University of Rio de Janeiro (UFRJ) and Navy Physical Education 264

265 Water Polo - Maria Lenk Aquatics Centre KEY

266 Water Polo - Olympic Aquatics Stadium KEY

267 Reference Documents Archery COMPETITION Schedule 5-12 August Competition venue Sambódromo Av. Marquês de Sapucaí - Cidade Nova Estimated gross capacity 3,808 Distance from Olympic Village 36km Archery Services Manager TBC Archery Technical Operations Manager Paulo Casado (BRA) Technical Delegate Juan-Carlos Holgado (ESP) Assistant Technical Delegate Gregory James Easton (USA) Field of play The field of play for the ranking rounds will contain 22 targets. The field of play for the elimination rounds will contain two targets. Targets and all other equipment will be presented in accordance with the WA Constitution and rules. The distance between the archer and the target is 70m. Athletes MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL TRAINING Schedule 24 July - 12 August Training venue Sambódromo Av. Marquês de Sapucaí - Cidade Nova Distance from Olympic Village 36km STAFFING Archery Manager Luiz Eduardo Almeida (BRA) 267

268 Archery - Sambódromo KEY

269 Reference Documents Athletics COMPETITION Schedule August (track and field) 12 and 19 August (race walk) 14 August (women s marathon) 21 August (men s marathon) Competition venues Olympic Stadium (track and field) Rua Arquias Cordeiro, nº Engenho de Dentro Pontal (race walk) Praça Tim Maia, Av. Lucio Costa Recreio Sambódromo (marathon start and finish) Av. Marquês de Sapucaí - Cidade Nova Gross capacity Olympic Stadium - 55,000 Pontal - Free standing Sambódromo - 16,757 Distance from Olympic Village Olympic Stadium - 22km Pontal - 9km Sambódromo - 36km Field of play The field of play for the athletics competitions at the Olympic Stadium will contain the following: Eight-lane, 400m oval track and nine-lane straight track. The water jump for the 3,000m steeplechase is on the inside of the track. Four high jump landing areas Four pole vault landing areas Four long jump/triple jump pits One discus throw/hammer throw circle Two javelin throw runways Three shot put circles The field of play and all equipment will be presented in accordance with the IAAF Competition Rules and the IAAF Track and Field Facilities Manual. Athletes MEN WOMEN TOTAL TBC TBC 2,005* Marathon (men) - 120* Marathon (women) - 120* Race walk events (men s 20km, men s 50km and women s 20km) - 250* *Estimated numbers TBC, depending on entry standards. Medal events MEN WOMEN TOTAL TRAINING Schedule Air Force University will be open for training from 24 July to 20 August. Air Force Club will be open for training from 24 July to 20 August. The Olympic Stadium warm-up track will be open for training from 8 to 11 August, from 9.00am to 9.00pm. Training venues Air Force Club - track and field (except throws) Rua Rachel de Queiroz, s/n Barra da Tijuca Air Force University (UNIFA) - track and field (including throws) Av. Marechal Fontenelle, 2000 Campo dos Afonsos Pontal - marathon and race walk Praça Tim Maia, Av. Lucio Costa Recreio Distance from Olympic Village Air Force Club - 14km Air Force University (UNIFA) - 17km Pontal - 9km 269

270 NOC CHEFS DE MISSION MANUAL STAFFING Athletics Manager Martinho Nobre dos Santos (BRA) Athletics Competition Managers Paulo Funke (BRA) Jorge Pereira (BRA) Marathon and Race Walk Managers Jorge Pereira (BRA) Paulo Funke (BRA) Technical Delegates Anna Riccardi (ITA) Bill Bailey (AUS) Jorge Salcedo (POR) 270

271 Athletics (track and field) - Olympic Stadium KEY

272 Athletics (track and field) - Olympic Stadium (overview) KEY

273 Marathon KEY

274 Marathon - Sambódromo KEY

275 Race Walk (detail) - Pontal KEY

276 Race Walk course (20km) - Pontal KEY

277 Race Walk course (50km) - Pontal KEY

278 NOC CHEFS DE MISSION MANUAL Badminton COMPETITION Schedule August Competition venue Riocentro - Pavilion 4 Av. Salvador Allende nº Barra da Tijuca Gross capacity 5,919 Distance from Olympic Village 4km Distance from Olympic Village 4km STAFFING Badminton Manager Helena Gomes (BRA) Badminton Services Manager Warren Collier (IRL) Technical Delegates Peter Tarcala (SVK) David Cabello (ESP) Field of play The field of play will contain either three or one court(s), depending on the stage of the competition. Each court measures 13.4m x 6.1m. The competition areas and all equipment will be presented in accordance with the BWF Laws of Badminton and regulations. Athletes MEN WOMEN TOTAL A total of 172 athletes may take part in the badminton competition. This figure comprises 82 male players and 82 female players, plus up to two places (one woman and one man) allocated to the host country and six tripartite commission places - three women and three men. Medal events MEN WOMEN MIXED TOTAL TRAINING Schedule 24 July - 20 August Training venue Riocentro - Pavilion 4 Av. Salvador Allende, Barra da Tijuca 278

279 Badminton - Riocentro Pavilion 4 KEY

280 NOC CHEFS DE MISSION MANUAL Basketball COMPETITION Schedule 6-21 August Competition venues Carioca Arena 1 Av. Embaixador Abelardo Bueno, 3.401/40, Hall 1 Barra da Tijuca Youth Arena Estrada São Pedro de Alcântara, Vila Militar - Deodoro The women s preliminary games will be held at the Youth Arena, while Carioca Arena 1 will host the men s preliminaries. The final rounds for both tournaments will be at Carioca Arena 1. Gross capacity Carioca Arena 1-15,023 Youth Arena - 5,274 Distance from Olympic Village Carioca Arena 1-6km Youth Arena - 22km Training venue Athletes' Park - There will be four basketball training courts at the venue. Av. Salvador Allende, s/n - Barra da Tijuca Distance from Olympic Village 4km STAFFING Basketball Manager Paulo Villas Bôas de Almeida (BRA) Deputy Basketball Manager Rui Marques (BRA) Basketball Services Manager Fernando Coloneze (BRA) Technical Operations Manager Paulo Mardegan (BRA) Ricardo José de Souza (BRA) Technical Delegates Lubomir Kotleba (SVK) Predrag Bogosavljev (SRB) Field of play The fields of play at the Carioca Arena 1 and Youth Arena will each contain one court. Each court measures 28m x 15m, with a 2m boundary line for a total of 32m x 19m. The court and all equipment will be presented in accordance with the FIBA Official Basketball Rules. Athletes MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL TRAINING Schedule 24 July - 21 August 280

281 Basketball - Carioca Arena 1 KEY

282 Basketball - Youth Arena KEY

283 Reference Documents Boxing COMPETITION Schedule 6-21 August Competition venue Riocentro - Pavilion 6 Av. Salvador Allende nº Barra da Tijuca Gross capacity 9,033 Boxing Services Manager Hanna Kwitko (BRA) Boxing Technical Operations Manager José Fossatti (ARG) Technical Delegate Helmut Ranze (GER) Deputy Technical Delegate TBC Distance from Olympic Village 3km Field of play The venue will contain one field of play, a square of 400m 2 with a ring (6.1m 2 inside the ropes) positioned centrally within it. The competition area and all equipment will be presented in accordance with the AIBA Technical Rules and the AIBA Rules on Infrastructure and Equipment. Athletes MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL TRAINING Schedule 24 July - 20 August Training venue Riocentro - Pavilion 5 Av. Salvador Allende, Barra da Tijuca Distance from Olympic Village 4km STAFFING Boxing Manager Breno Pontes (BRA) 283

284 Boxing - Riocentro Pavilion 6 KEY

285 Reference Documents Canoe Slalom COMPETITION Schedule 7-11 August; reserve day 12 August Competition venue Whitewater Stadium Estrada Marechal Alencastro, Vila Militar - Deodoro Gross capacity 8,213 Distance from Olympic Village 26km Field of play The competition course is 250m of white water, with a flow rate of 12m3 per second and a total drop of 4.5m on the course from the start line to the finish line. The competition area and all equipment will be presented in accordance with ICF canoe slalom competition rules. STAFFING Canoe Manager Sebastián Cuattrin (BRA) Canoe Slalom Manager John MacLeod (GBR) Canoe Slalom Services Manager Maria de Fátima Fernandes Vara (BRA) Canoe Slalom Technical Operations Manager Denis Terezani (BRA) Technical Delegate Jean-Michel Prono (FRA) Athletes MEN WOMEN TOTAL There are also two tripartite commission places (male or female), which can be allocated to canoe slalom or canoe sprint. Medal events MEN WOMEN TOTAL TRAINING Schedule 24 July - 11 August Training venue Whitewater Stadium Estrada Marechal Alencastro, Vila Militar - Deodoro Distance from Olympic Village 26km 285

286 Canoe Slalom - Whitewater Stadium KEY

287 Reference Documents Canoe Sprint COMPETITION Competition schedule August; reserve day 21 August Competition venue Lagoa Stadium Av. Borges de Medeiros, Lagoa Gross capacity 7,082 Distance from Olympic Village 33km Field of play The field of play at Lagoa Stadium is a regatta course measuring 2,300m in length, with a race lane depth greater than 2.5m. For canoe sprint, it will be presented with eight lanes and with start lines at 200m, 500m and 1000m, meeting the ICF canoe sprint competition rules. STAFFING Canoe Manager Sebastián Cuattrin (BRA) Canoe Sprint Manager Sebastián Cuattrin (BRA) Canoe Sprint Services Manager Vit Vanicek (CZE) Canoe Sprint Technical Operations Manager Christina Lentino Vanicek (BRA) Canoe Sprint Equipment and Facilities Manager Marco Dornsbach (BRA) Technical Delegate Frank Garner (CAN) Athletes MEN WOMEN TOTAL There are also two tripartite commission places (male or female), which can be allocated to canoe slalom or canoe sprint. Medal events MEN WOMEN TOTAL TRAINING Schedule 24 July - 20 August; reserve day 21 August Training venue Lagoa Stadium Av. Borges de Medeiros, Lagoa Distance from Olympic Village 33km 287

288 Canoe Sprint - Lagoa Stadium KEY

289 Canoe Sprint - Lagoa Stadium KEY

290 NOC CHEFS DE MISSION MANUAL Cycling BMX COMPETITION Schedule August Competition venue Olympic BMX Centre Estrada Marechal Alencastro, Vila Militar - Deodoro BMX Service Manager Karine Rodigheri (BRA) Cycling Services Manager Regina Barbieri (BRA) Technical Delegate Kevin McCuish (CAN) Gross capacity 7,548 Distance from Olympic Village 26km Field of play The Olympic BMX Centre will be located in the Deodoro Olympic Park. It is a permanent BMX track which measures approximately 399m long for the men s event and 379m for the women s event. Athletes MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL TRAINING Schedule August Training venue Olympic BMX Centre Estrada Marechal Alencastro, Vila Militar - Deodoro Distance from Olympic Village 26km STAFFING BMX Manager Jorge Vazquez (MEX) 290

291 Cycling BMX - Olympic BMX Centre KEY

292 NOC CHEFS DE MISSION MANUAL Cycling Mountain Bike COMPETITION Schedule August Technical Delegate Simon Burney (GBR) Competition venue Mountain Bike Centre Estrada Marechal Alencastro, Vila Militar - Deodoro Gross capacity 15,000 Distance from Olympic Village 23km Field of play The mountain bike competition will be held at the Mountain Bike Centre, on a site offering panoramic views of Rio de Janeiro. The terrain is hilly with open grassland covered by low shrubbery and will be an estimated 4.8km long. Athletes MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL TRAINING Schedule August Training venue Mountain Bike Centre Estrada Marechal Alencastro, Vila Militar - Deodoro Distance from Olympic Village 23km STAFFING Mountain Bike Manager Paul Davis (GBR) Cycling Services Manager Alessandra Barbosa (BRA) 292

293 Mountain Bike - Mountain Bike Centre KEY

294 NOC CHEFS DE MISSION MANUAL Cycling Road - Road Race COMPETITION Schedule 6-7 August Competition venue Fort Copacabana Praça Coronel Eugênio Franco, 1 Posto 6 - Copacabana Gross capacity 1,250 Distance from Olympic Village 34km Field of play Men s race distance: km Women s race distance: km Start/finish: Fort Copacabana General description of the course: Start: Fort Copacabana Copacabana/Ipanema/Leblon/São Conrado - first 11.3km flat Joá km - alt. 111m Barra/Reserva/Pontal km flat Grumari Circuit: Distance of the circuit: 24.72km Number of laps: 4 for men s race and 2 for women s race Cobblestone section: 2.6km before Grumari climb Grumari climb: narrow climb and descent in a forested area over 1.6km; highest point 124m, lowest point 10m Grota Funda climb: large road climb over 2.1km; highest point 166m, lowest point 13m Pontal/Reserva/Barra km flat Canoas/Vista Chinesa Circuit: Distance of the circuit: Number of laps: 2 laps and 1 loop for men s race and 1 loop for women s race The circuit starts with Canoas climb, continuing with Vista Chinesa climb over 8.89km; highest point 530m, lowest point 12m Technical descent of 5.14km, finishing at 9.51km to go Jardim Botânico/Leblon/Ipanema/ Copacabana - last 9.51 km flat Finish: Fort Copacabana Athletes MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL TRAINING Training venue Pontal Praça Tim Maia, Av. Lucio Costa- Recreio Distance from Olympic Village Pontal - 9km Schedule 30 July - 9 August STAFFING Road Cycling Manager Isabel Fernandes (POR) Cycling Services Manager Diego Andrade (BRA) Road Cycling Technical Operations Manager Marina Theophilo (BRA) Technical Delegates Matthew Knight (CAN) Steven Peterson (AUS) 294

295 Road Cycling - Road Race KEY

296 Road Cycling - Fort Copacabana KEY

297 Reference Documents Cycling Road - Time Trial COMPETITION Schedule 10 August Competition venue Pontal Praça Tim Maia, Av. Lucio Costa Recreio Gross capacity 1,156 Distance from Olympic Village 9km Field of play Men s race distance: 54.56km Women s race distance: 29.86km Start/Finish: Pontal General description of the course: Start: Tim Maia Square (Pontal) Estrada do Pontal km flat Grumari Circuit: Distance of the circuit: 24.72km Number of laps: 2 for men s race and 1 for women s race Grumari climb: narrow climb and descent in a forested area over 1.3km; highest point 124m, lowest point 10m Grota Funda climb: large road climb over 2.1km; highest point 166m, lowest point 13m Estrada do Pontal - last 2.3km flat Finish: Tim Maia Square (Pontal) Athletes TRAINING Schedule 30 July - 14 August Training venue Pontal Praça Tim Maia, Av. Lucio Costa Recreio Distance from Olympic Village 9km STAFFING Road Cycling Manager Isabel Fernandes (POR) Cycling Services Manager Diego Andrade (BRA) Road Cycling Technical Operations Manager Marina Theophilo (BRA) Technical Delegates Matthew Knight (CAN) Steven Peterson (AUS) MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL

298 Road Cycling - Pontal (Detail Time Trial) KEY

299 Road Cycling - Time Trial KEY

300 NOC CHEFS DE MISSION MANUAL Cycling Track COMPETITION Competition schedule August Competition venue Rio Olympic Velodrome Av. Embaixador Abelardo Bueno, 3.401/30 Barra da Tijuca Gross capacity 5,616 Distance from Olympic Village 7km STAFFING Track Cycling Manager Beatriz Akemi de Rezende (BRA) Track Cycling Technical Operations Manager Regina Barbieri (BRA) Track Cycling Services Manager TBC Technical Delegate Gilles Peruzzi (SUI) Field of play The venue features a 250m long track laid with Siberian pine. The minimum inclination of the track is 13 and the maximum is Athletes MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL TRAINING Schedule Pontal - 30 July to 15 August Rio Olympic Velodrome - 25 July to 14 August Training venues Pontal Praça Tim Maia, Av. Lucio Costa - Recreio Rio Olympic Velodrome Av. Embaixador Abelardo Bueno, 3.401/30 Barra da Tijuca Distance from Olympic Village Pontal - 9km Rio Olympic Velodrome - 7km 300

301 Track Cycling - Rio Olympic Velodrome KEY

302 NOC CHEFS DE MISSION MANUAL Equestrian COMPETITION Schedule Dressage: and 15 August Eventing: 6-9 August Jumping: 14, 16, 17 and 19 August Competition venue Olympic Equestrian Centre Av. Duque de Caxias, Vila Militar - Deodoro Gross capacity Cross country eventing - 14,000 Dressage eventing - 14,354 Jumping eventing - 14,354 Dressage - 14,354 Jumping - 12,247 Distance from Olympic Village 24km Field of play All equestrian disciplines will be held at the Olympic Equestrian Centre, located at the Military Village in the Deodoro zone. The Military Village comprises the Army Equestrian School and part of the Andrade Neves Regiment, both very traditional army units. The complex is approximately 1 million square meters. The venue was renovated for the Rio 2007 Pan American Games and hosted the 5th World Military Games in Athletes DRESSAGE EVENTING JUMPING Medal events DRESSAGE EVENTING JUMPING TOTAL Training venue Olympic Equestrian Centre Av. Duque de Caxias, Vila Militar - Deodoro Distance from Olympic Village 24km STAFFING Equestrian Manager Ataíde Pereira (BRA) Eventing Manager Alex Titan (BRA) Dressage and Jumping Manager Stephen Renouard (GBR) Equestrian Services Manager Tatiana Gutierrez (BRA) Equestrian Technical Operations Managers Evandro Gervásio (BRA) Christian Egred (ECU) Veterinary Services Manager Juliana Freitas (BRA) Biosecurity Manager Luciana Almeida (BRA) Stable Management Peden Bloodstock GmbH. Technical Delegates Eventing: Alec Lochore (GBR) Jumping: Santiago Varela Ullastres (ESP) FEI Dressage Delegate Jacques Van Daele (BEL) Veterinary Delegate Tim Randle (GBR) TRAINING Schedule 30 July - 19 August 302

303 Jumping/Dressage/Eventing Equestrian - Olympic Equestrian Centre KEY

304 Jumping/Dressage/Eventing Equestrian - Olympic Equestrian Centre - Detail Map KEY

305 Reference Documents Fencing COMPETITION Schedule 6-14 August Competition venue Carioca Arena 3 Av. Embaixador Abelardo Bueno, 3.401/40, Hall 3 - Barra da Tijuca Gross capacity 9,089 Distance from Olympic Village 6km Field of play The field of play for the fencing competition will contain five competition pistes. Four of the pistes will be used during the preliminary rounds, with the fifth piste reserved for use in the evening sessions (individual semi-finals, individual and team medal matches). The competition area and all equipment will be presented in accordance with FIE rules. Distance from Olympic Village 4km STAFFING Fencing Manager Arno Périllier Schneider (BRA) Fencing Services Manager Mirani Fernandes (BRA) Technical Official Manager Alberto Cruz (CRC) Technical Delegates Krisztian Kulcsar (HUN) Giandomenico Varallo (ITA) Athletes MEN WOMEN TOTAL The remaining eight places are reserved for the host country with a non-predetermined gender breakdown. Medal events MEN WOMEN TOTAL TRAINING Schedule 24 July - 14 August Training venue Riocentro - Pavilion 5 Av. Salvador Allende, Barra da Tijuca 305

306 Fencing - Carioca Arena 3 KEY

307 Reference Documents Football COMPETITION Schedule 3, 4, 6, 7, 9, 10, 12, 13, 16, 17, 19 and 20 August Competition venues Amazônia Arena Av. Constantino Nery, s/n - Flores - Manaus Corinthians Arena Av. Miguel Ignácio Curi, Vila Carmosina São Paulo Fonte Nova Arena Ladeira Fonte das Pedras s/n - Salvador Mané Garrincha Stadium Centro Poliesportivo Ayrton Senna, SDN Brasília - SRPN Asa Norte - Brasília - DF Maracanã Rua Professor Eurico Rabelo, Portão 15 Tijuca Rio de Janeiro Mineirão Av. Antônio Abrahão Caram n 1.001, Pampulha Belo Horizonte Olympic Stadium Rua Arquias Cordeiro, Engenho de Dentro - Rio de Janeiro Gross capacity Amazônia Arena (Manaus) - 45,253 Corinthians Arena (São Paulo) - 45,519 Fonte Nova Arena (Salvador) - 50,000 Mané Garrincha Stadium (Brasília) - 76,000 Maracanã (Rio de Janeiro) - 78,054 Mineirão (Belo Horizonte) - 62,172 Olympic Stadium (Rio de Janeiro) - 58,469 Field of play All pitches will have the dimensions 105m x 68m in accordance with the Laws of the Game in force at the time of the tournament and as laid down by the International Football Association Board. Athletes MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL TRAINING Training venues Training for the football competition will take place at a number of venues throughout Brazil. Please refer to the Rio Exchange for a complete list. There will be four competition-sized training pitches in every city hosting matches for the football competition. STAFFING Football Manager Mauricio Waknin (BRA) Football Services Manager Victor Abdallah Neto (BRA) Football Technical Operations Manager Rodrigo Jesus (BRA) Football Training Manager Rafael Vac (BRA) Distance from hotels/olympic Village Amazônia Area (Manaus) - 13km Corinthians Arena (São Paulo) - TBC Fonte Nova Arena (Salvador) - 28km Mané Garrincha Stadium (Brasilia) - 10km Maracanã (Rio de Janeiro) - 36km Mineirão (Belo Horizonte) - 26km Olympic Stadium (Rio de Janeiro) - 22km 307

308 Football - Maracanã

309 Football - Olympic Stadium KEY

310 Football - Mané Garrincha Stadium KEY

311 Football - Mineirão KEY

312 Football - Amazônia Arena KEY

313 Football - Fonte Nova Arena KEY

314 Football - Corinthians Arena KEY

315 Reference Documents Golf COMPETITION Schedule and August Competition venue Olympic Golf Course Av. das Américas, near nº Barra da Tijuca Golf Services Manager Camila Gabrysiak (BRA) Golf Technical Operations Manager Marina Gusmão (BRA) Technical Delegate Tyler Dennis (USA) Gross capacity 15,498 Distance from Olympic Village 10km Field of play The course consists of 18 holes of varying length and is played four times during a championship. The course length is approximately 7,000 yards. Athletes MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL TRAINING Schedule 24 July - 20 August Refer to the Golf Team Leaders' Guide and IGF Regulations for a detailed training schedule and further details on training. Training venue Olympic Golf Course Av. das Américas, near nº Barra da Tijuca Distance from Olympic Village 10km STAFFING Golf Manager Claudia Guedes (BRA) 315

316 Olympic Golf Course - (overview) KEY

317 Golf - Olympic Golf Course KEY

318 NOC CHEFS DE MISSION MANUAL Gymnastics COMPETITION Schedule Artistic: 6-11 and August Trampoline: August Rhythmic: August Competition venue Rio Olympic Arena Av. Embaixador Abelardo Bueno, 3.401/20 Barra da Tijuca Gross capacity 13,280 Distance from Olympic Village 7km Field of play Artistic: The competition will be conducted on an 80cm gymnastics raised podium in the centre of the arena. Rhythmic: The competition will be conducted on a carpet with an underlay floor system, on an 80cm gymnastics raised podium in the centre of the arena, presented in accordance with FIG regulations. Trampoline: The competition will be conducted on a podium 80cm in height in the centre of the arena. The gymnasts will have the choice of two trampolines placed parallel, 2m apart. The arena will include a music system for playing during the competition. All equipment will be presented in accordance with FIG regulations. Athletes DISCIPLINE MEN WOMEN TOTAL Artistic Rhythmic Trampoline Medal events DISCIPLINE MEN WOMEN TOTAL Artistic Rhythmic Trampoline TRAINING Schedule Artistic: 24 July - 16 August Rhythmic: 24 July - 21 August Trampoline: 24 July - 13 August Training venues Athletes' Park Av. Salvador Allende, s/n Barra da Tijuca Rio Olympic Arena Av. Embaixador Abelardo Bueno, 3.401/20 Barra da Tijuca Distance from Olympic Village Athletes Park - 4km Rio Olympic Arena - 7km STAFFING Gymnastics Manager Naomi Valenzo (MEX) Artistic Gymnastics Manager Roberto Nassar (BRA) Rhythmic Gymnastics Manager Letícia Barros (BRA) Trampoline Gymnastics Manager Mariana Accardo (BRA) Technical Delegates Nellie Kim (BLR) - Women s artistic gymnastics Steve Butcher (USA) - Men s artistic gymnastics Nataliya Kuzmina (RUS) - Rhythmic gymnastics Horst Kunze (GER) - Trampoline gymnastics 318

319 Gymnastics - Rio Olympic Arena KEY

320 NOC CHEFS DE MISSION MANUAL Handball COMPETITION Competition schedule 6-21 August Competition venue Future Arena Av. Embaixador Abelardo Bueno, 3.401/50 Barra da Tijuca Gross capacity 12,048 Distance from Olympic Village 6km Field of play The competition venue will contain one competition court and one warm-up court, which is located close to the competition court. The competition court measures 40m x 20m. The courts and all equipment will be presented in accordance with the IHF Rules of the Games. Future Arena Av. Embaixador Abelardo Bueno, 3.401/50 Barra da Tijuca Distance from Olympic Village Athletes Park - 4km Future Arena - 6km STAFFING Handball Manager Daniela Ribeiro da Silva Novaes Coelho (BRA) Handball Services Manager Samantha Albuquerque (BRA) Handball Technical Operations Manager Luis Felipe Campos (BRA) Technical Delegates Miguel Roca Mas (ESP) Patric Strub (GER) Athletes MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL TRAINING Schedule The Athletes Park will contain three handball courts and will be open for training every day from 24 July until 21 August. At the Future Arena, there will be one handball court available for training sessions. Training will be held at the warm-up court and will also be open every day from 24 July until one day before the start of the competition on 5 August. Training venues Athletes' Park Av. Salvador Allende, s/n - Barra da Tijuca 320

321 Handball - Future Arena KEY

322 NOC CHEFS DE MISSION MANUAL Hockey COMPETITION Schedule 6-19 August Competition venue Olympic Hockey Centre Estrada São Pedro de Alcântara, Vila Militar - Deodoro Gross capacity 7,545 (pitch 1) and 3,368 (pitch 2) Distance from Olympic Village 21km Field of play During the Rio 2016 Games, the venue will include two competition pitches and one warmup half pitch next to the competition pitches. The field of play and all equipment will be presented in accordance with the FIH Rules of Hockey. Distance from Olympic Village Federal University of Rio de Janeiro (UFRJ) - 32km Olympic Hockey Centre -21km STAFFING Hockey Manager Eduardo Leonardo (BRA) Hockey Services Manager Aliatar Lopes (BRA) Hockey Technical Operations Manager Gabriel Vieira (BRA) Technical Delegates Sheila Brown (RSA) Jason McCracken (NZL) The pitches at the Olympic Hockey Centre will be certified to FIH Class 1 Global standard, with in situ irrigation systems. The pitches will be blue in colour and measure 91.4m x 55m. Athletes MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL TRAINING Schedule 24 July - 19 August Training venues Federal University of Rio de Janeiro (UFRJ) Av. Carlos Chagas Filho, 540 Olympic Hockey Centre Estrada São Pedro de Alcântara, Vila Militar - Deodoro 322

323 Hockey - Olympic Hockey Centre KEY

324 NOC CHEFS DE MISSION MANUAL Judo COMPETITION Schedule 6-12 August Competition venue Carioca Arena 2 Av. Embaixador Abelardo Bueno, 3.401/40, Hall 2 - Barra da Tijuca Gross capacity 9,500 Distance from Olympic Village 6km Field of play The field of play will contain two competition areas. The competition areas and all equipment will be presented in accordance with the IJF Sports and Organization Rules (SOR), with particular reference to Article 9.7: Field of Play and Competition Area. Distance from Olympic Village 4km STAFFING Judo Manager Kenji Saito (BRA) Judo Services Manager Taciana Pinto (BRA) Judo Technical Operations Manager Leonardo Lara (BRA) Technical Delegates Vladimir Barta (CZE) Juan Carlos Barcos (ESP) The competition venue will contain a platform measuring 36m long x 20m wide, with two combat areas each measuring 10m 2, with a safety area of 5m. Athletes MEN WOMEN TOTAL The remaining 20 places will be allocated by Tripartite Commission according to a nonpredetermined gender breakdown. Medal events MEN WOMEN TOTAL TRAINING Schedule 24 July - 12 August Training venue Athletes' Park Av. Salvador Allende, s/n - Barra da Tijuca 324

325 Judo - Carioca Arena 2 KEY

326 NOC CHEFS DE MISSION MANUAL Modern Pentathlon COMPETITION Schedule August Competition venues Fencing - Youth Arena Swimming - Deodoro Aquatics Centre Riding and combined event - Deodoro Stadium All three modern pentathlon venues have the same address: Estrada São Pedro de Alcântara, Vila Militar - Deodoro Gross capacity Youth Arena - 4,132 Deodoro Aquatics Centre - 2,143 Deodoro Stadium - 15,584 Distance from Olympic Village Maximum 22km for all three venues Field of play Youth Arena - Composed of nine pistes and one reserve piste. There is one fencing piste on a platform. The total dimension of the field of play measures 2,622m². Deodoro Aquatics Centre - Composed of a 50m outdoor pool with 10 lanes. During Games time only six lanes will be used. The total dimension of the field of play measures 2,652m 2. Deodoro Stadium - There will be three fields of play: one for FBR, one for riding and one for the combined event. The field of play for FBR measures 144m². The field of play for riding measures 4,125m², while the field of play for the combined event measures 11,088m². The Riding Arena is located inside the combined event field of play. Athletes MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL TRAINING Schedule The venues will be open for training from 6 to 20 August. Training venues Deodoro Aquatics Centre Estrada São Pedro de Alcântara, Vila Militar - Deodoro Gericinó Instruction Camp Estrada São Pedro de Alcantara, Deodoro Youth Arena Estrada São Pedro de Alcântara, Vila Militar - Deodoro Distance from Olympic Village Gericinó Instruction Camp - 20km Deodoro Aquatics Centre - 20km Youth Arena - 22km STAFFING Modern Pentathlon Manager Celso Silva (BRA) Modern Pentathlon Services Managers Ana Almeida (BRA) Osmar Junior (BRA) Majorie Enya (BRA) Modern Pentathlon Technical Operations Manager (Riding) Milton Mosqueira (BRA) Modern Pentathlon Technical Operations Manager (Combined) Clóvis Sasaqui (BRA) Modern Pentathlon Technical Operations Manager (Fencing) Eduardo Lima (BRA) Modern Pentathlon Technical Operations Manager (Swimming) Celso Sasaqui (BRA) Technical Delegates Bondi Endre Kovats (ESP) Bernhard Petruschinski (GER) Corine Bouzou (FRA) 326

327 Modern Pentathlon (Fencing) - Youth Arena KEY

328 Modern Pentathlon (Swimming) - Deodoro Aquatics Centre KEY

329 Modern pentathlon (Riding, Combined and Fencing Bonus Round) - Deodoro Stadium KEY

330 NOC CHEFS DE MISSION MANUAL Rowing COMPETITION Schedule 6-13 August Reserve day: 14 August Competition venue Lagoa Stadium Av. Borges de Medeiros, Lagoa Gross capacity 7,000 Distance from Olympic Village 33km Field of play The field of play for the rowing competition at Lagoa Stadium is an eight-lane, 2,000m course. Each lane measures 13.5m in width. The course and all equipment will be presented in accordance with the FISA Rules of Racing and Related Bye-Laws. The warm-up and cool-down areas are located to the north of the course, and will include lanes for warming up and cooling down. Athletes MEN WOMEN TOTAL from 6.30am until 15 minutes before the start of the first race each day, and after the day s competition, until 5.30pm, except for the period when the course will be closed for canoe training. This period will be from 2.00pm to 3.00pm from 6 to 9 August, and from 1.00pm to 3.00pm from 10 to 12 August. Training venue Lagoa Stadium Av. Borges de Medeiros, Lagoa Distance from Olympic Village 33km STAFFING Rowing Manager Colleen Orsmond (RSA) Rowing Services Manager Guilherme Barbosa (BRA) Rowing Technical Operations Manager Gabriela Miranda (BRA) Rowing Equipment and Facilities Manager Marco Dornsbach (BRA) Technical Delegates Mike Tanner (HKG) Svetla Otzetova (BUL) Medal events MEN WOMEN TOTAL TRAINING Schedule The competition venue will be available for training from 6.30am to 6.30pm every day from 24 July to 4 August, during which time the rowing course will be open for training from 7.00am to 1.00pm, and again from 3.00pm to 5.30pm. On 5 August, the day of the Opening Ceremony, the venue will close at 1.00pm. During the competition, teams will be able to train on the rowing course in the morning, 330

331 Rowing - Lagoa Stadium KEY

332 Rowing - Lagoa Stadium (overview) KEY

333 Reference Documents Rugby COMPETITION Schedule 6-11 August Competition venue Deodoro Stadium Estrada São Pedro de Alcântara, Vila Militar - Deodoro Gross capacity 15,584 Distance from Olympic Village 19km STAFFING Rugby Manager Santiago Ramallo (ARG) Rugby Services Manager Marjorie Enya (BRA) Technical Operations Manager Bernardo Costa Duarte (BRA) Technical Delegates Mark Egan (IRL) Douglas Langley (GBR) Field of play The field of play, including in-goal areas, measures 114m x 70m. Athletes MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL TRAINING Schedule All three venues will be open for training from 24 July until 11 August. Training venues Navy Physical Education Centre (CEFAN) Av. Brasil, Penha Federal University of Rio de Janeiro (UFRJ) Av. Carlos Chagas Filho, 540 Cidade Universitária Air Force Club Rua Rachel de Queiroz, s/n Barra da Tijuca Distance from Olympic Village CEFAN - 38km Federal University of Rio de Janeiro (UFRJ) - 32km Air Force Club - 14km 333

334 Rugby - Deodoro Stadium KEY

335 Reference Documents Sailing COMPETITION Schedule 8-18 August Reserve day: 19 August Competition venue Marina da Glória Av. Infante D. Henrique s/n - Aterro do Flamengo Gross capacity 3,500 Sailing Technical Operational Manager Nelson Falcão (BRA) Field of Play Manager Ricardo Navarro (BRA) Technical Delegates Scott Perry (URU) Alastair Fox (GBR) Distance from Olympic Village 43km Field of play The field of play for the sailing competition will contain up to seven race courses, four located in Guanabara Bay and three on the surrounding waters outside the bay. The competition area and all equipment will be presented in accordance with World Sailing rules and regulations. Athletes MEN WOMEN TOTAL Medal events MEN WOMEN MIXED TOTAL TRAINING Schedule 24 July - 17 August Training venue Marina da Glória Av. Infante D. Henrique s/n - Aterro do Flamengo Distance from Olympic Village 43km STAFFING Sailing Manager Walter Böddener (BRA) Sailing Services Manager Fernanda Hoffmann (BRA) 335

336 Sailing - Marina da Glória KEY

337 Reference Documents Shooting COMPETITION Schedule 6-14 August Competition venue Olympic Shooting Centre Av. Brasil, , Campo de Instrução de Gericinó Vila Militar - Deodoro Gross capacity 10m range m range m range Shotgun qualification range B Shotgun qualification range C Shotgun qualification range A/Shotgun finals range - 2,050 Rifle/Pistol finals hall - 2,000 Distance from Olympic Village 20km Field of play The competition venue will contain the following competition areas: one rifle/pistol qualification range for 10m events, with 60 firing points one rifle/pistol qualification range for 50m events, with 60 firing points one pistol qualification range for 25m events, with 40 firing points one rifle/pistol finals range three shotgun ranges, including a finals range All competition areas and all equipment will be presented in accordance with the ISSF s rules and regulations. Medal events MEN WOMEN TOTAL TRAINING Schedule 25 July - 4 August Training venue Olympic Shooting Centre Av. Brasil, , Campo de Instrução de Gericinó Vila Militar - Deodoro Distance from Olympic Village 20km STAFFING Shooting Manager Ericson Rodrigues Andreatta (BRA) Shooting Competition Manager Luiz Oliveira (BRA) Technical Operations Manager Jose Marinho (BRA) Shooting Services Manager Flavio Pinto (BRA) Technical Delegates Gary Anderson (USA) - Rifle and Pistol Medhat M Wahdan (EGY) - Shotgun Athletes MEN WOMEN TOTAL * *The remaining 24 places will be allocated by Tripartite Commission, according to a non-predetermined gender breakdown. 337

338 Shooting - Olympic Shooting Centre KEY

339 Reference Documents Table Tennis COMPETITION Schedule 6-17 August Competition venue Riocentro - Pavilion 3 Avenida Salvador Allende nº Barra da Tijuca Gross capacity 6,625 Distance from Olympic Village 4km Field of play The field of play will contain either one, two or four tables, depending on the stage of the competition. Each table measures 2.74m long x 1.525m wide, and will lie on a horizontal plane 76cm above the floor. The field of play and all equipment will be presented in accordance with the Laws of Table Tennis and the other relevant rules and regulations presented in the ITTF Handbook. play and will contain eight tables. Distance from Olympic Village 4km STAFFING Table Tennis Manager Carlos León (POR) Table Tennis Competition Manager Edimilson Pinheiro (BRA) Table Tennis Services Manager Gabriel Taamy (BRA) Table Tennis Technical Operations Manager Mohamed Dawlatly (EGY) Technical Delegates Graeme Ireland (AUS) Richard Scruton (GBR) Athletes MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL TRAINING Schedule 24 July - 17 August Training venue Riocentro - Pavilion 3 Avenida Salvador Allende nº Barra da Tijuca The training venue will be the same as the competition venue, with 16 tables available. The warm-up area will also be next to the field of 339

340 Table Tennis - Riocentro Pavilion 3 KEY

341 Reference Documents Taekwondo COMPETITION Schedule August Competition venue Carioca Arena 3 Av. Embaixador Abelardo Bueno, 3.401/40, Hall 3 - Barra da Tijuca Gross capacity 9,149 Distance from Olympic Village 6km STAFFING Taekwondo Manager Mark Kaufmann (USA) Taekwondo Services Manager Matheus Gomes (BRA) Taekwondo Technical Operations Manager Rogaciano Filho (BRA) Technical Delegate Philippe Bouedo (FRA) Field of play The field of play for the taekwondo competition at Carioca Arena 3 will contain one competition court comprised of a contest area and a safety area. The competition area will be squareshaped, no smaller than 10m x 10m and no larger than 12m x 12m. The 8m x 8m octagonalshaped contest area will be at the centre of the competition area. The competition area and all equipment will be presented in accordance with WTF rules. Athletes MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL TRAINING Schedule 24 July - 20 August Training venue Riocentro - Pavilion 5 Av. Salvador Allende, Barra da Tijuca Distance from Olympic Village 4km 341

342 Taekwondo - Carioca Arena 3 KEY

343 Reference Documents Tennis COMPETITION Schedule 6-14 August, spare day 15 August Competition venue Olympic Tennis Centre Av. Embaixador Abelardo Bueno, 3.401/110 Barra da Tijuca Gross capacity Centre Court - 9,165 Court 1-4,369 Court 2-2,559 Courts 3 to 9-1,792 total STAFFING Tennis Manager Luiz Gomes (BRA) Tennis Services Manager Igor Borges (BRA) Technical Delegates Alicia Masoni de Morea (ARG) Barbara Smith (USA) Distance from Olympic Village 6km Field of play A total of 16 courts (10 match courts and six practice courts) will be provided across a site area of nine hectares. For singles matches, the court measures 23.7m x 8.23m, while for doubles matches the courts measures 23.7m x 10.97m. Temporary seating and facilities will be used to supplement the permanent infrastructure to meet Games requirements. Athletes MEN WOMEN TOTAL Medal events MEN WOMEN MIXED TOTAL TRAINING Schedule 24 July - 14 August Training venue Olympic Tennis Centre Av. Embaixador Abelardo Bueno, 3.401/110 Barra da Tijuca Distance from Olympic Village 6km 343

344 Tennis - Olympic Tennis Centre KEY

345 Reference Documents Triathlon COMPETITION Schedule 18 and 20 August Competition venue Fort Copacabana Praça Coronel Eugênio Franco, 1 Posto 6 - Copacabana Gross capacity 3,000 Distance from Olympic Village 34km Field of play The triathlon competition will be held in Copacabana, starting and ending on the beach. The event will consist of the following elements: Swimming: one lap (or 1,500m) at Copacabana beach Cycling: eight laps on a 4.8km cycling course (total distance: 38.5km) taking a short segment of Avenida Atlântica, turning on Rua Djalma Ulrich, going up Rua Prof. Gastão Bahiana, quickly through Rua Epitácio Pessoa, up Avenida Henrique Dodsworth, Rua Miguel Lemos and back to Avenida Atlântica for the longest segment Running: four laps on a 2.5km running course (total distance: 10km) along the beach on Avenida Atlântica The competition area and all equipment will be presented in accordance with the ITU competition rules Athletes TRAINING Schedule The venues will be open for training from 5 August until 19 August. Training venues Air Force Club Rua Rachel de Queiroz, s/n - Barra da Tijuca Athletes' Park Av. Salvador Allende, s/n - Barra da Tijuca Deodoro Aquatics Centre Estrada São Pedro de Alcântara, Vila Militar - Deodoro Pontal Praça Tim Maia, Av. Lúcio Costa Recreio Distance from Olympic Village Air Force Club - 14km Athletes Park - 4km Deodoro Aquatics Centre - 20km Pontal - 9km STAFFING Triathlon Sport Manager Rychard Hryniewicz Junior (BRA) Triathlon Services Manager Thalles Laranjo (BRA) Triathlon Technical Operations Manager Paulo Santos (BRA) Technical Delegates Juliet Fahey (NZL) Enrique Quesada (ESP) MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL

346 Triathlon - Fort Copacabana KEY

347 Triathlon - Fort Copacabana KEY

348 NOC CHEFS DE MISSION MANUAL Beach Volleyball COMPETITION Schedule 6-18 August COMPETITION Competition venue Beach Volleyball Arena Av. Atlântica, near Avenida Princesa Isabel Copacabana Gross capacity 11,892 Distance from Olympic Village 37km Field of play The field of play for the beach volleyball competition will contain one competition court and two warm-up courts adjacent to the field of play. The playing area at the competition court includes the playing court, which measures 16m x 8m, and the free zone, which will measure a minimum of 5m and a maximum of 6m from the end lines/side lines. The competition area and all technical equipment will be presented in accordance with the FIVB Official Beach Volleyball Rules, and all facilities will be presented in accordance with the FIVB Olympic Games venue requirements. TRAINING Schedule 24 July - 18 August Training venue Beach Volleyball Arena Av. Atlântica, near Avenida Princesa Isabel Copacabana Distance from Olympic Village 37km STAFFING Volleyball General Manager Giovane Gávio (BRA) Beach Volleyball Manager Fernando Marques (BRA) Beach Volleyball Services Manager TBC Beach Volleyball Technical Operations Manager Paulo de Tarso (BRA) Technical Delegates Vicente Araujo (POR) TBC The warm-up courts will be equipped under the same conditions as the competition court, including artificial lighting with a minimum 2,000 lux measured at 1m from the sand. Athletes MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL

349 Beach Volleyball - Beach Volleyball Arena KEY

350 NOC CHEFS DE MISSION MANUAL Volleyball COMPETITION Schedule 6-21 August Competition venue Maracanãzinho Rua Professor Eurico Rabelo, Portão 20 - Tijuca Gross capacity 11,454 Distance from Olympic Village 37km Field of play The venue will include one competition court. The field of play includes the playing court, which measures 18m x 9m, and the free zone, which will measure a minimum of 5m from the side lines and 6.5m from the end lines. All equipment will be presented in accordance with the FIVB Rules of the Game. Athletes MEN WOMEN TOTAL Air Force Club Rua Rachel de Queiroz, s/n Barra da Tijuca The venue will have one court available. Distance from Olympic Village Air Force Club - 14km Air Force University (UNIFA) - 17km Navy Physical Education Centre (CEFAN) - 38km STAFFING Volleyball Manager Giovane Gávio (BRA) Indoor Volleyball Manager Cristiana Figueira (BRA) Volleyball Services Manager Julia Costa (BRA) Volleyball Technical Operations Manager Mauricio Abrunhosa (BRA) Technical Delegates Cristobal Marte Hoffiz (DOM) Medal events MEN WOMEN TOTAL TRAINING Schedule All three venues will be open for training from 24 July until 21 August. Training venues Navy Physical Education Centre (CEFAN) Av. Brasil, Penha This facility will have one court available for training. Air Force University (UNIFA) Av. Marechal Fontenelle, Campo dos Afonsos The venue will have two courts available. 350

351 Volleyball - Maracanãzinho KEY

352 NOC CHEFS DE MISSION MANUAL Weightlifting COMPETITION Schedule 6-10 and August Competition venue Riocentro - Pavilion 2 Av. Salvador Allende, Barra da Tijuca Gross capacity 4,890 Services Manager Luis Leite (BRA) Technical Operations Manager Eduardo Villanova (BRA) Technical delegates Sam Coffa (AUS) Attila Ádámfi (HUN) Distance from Olympic Village 4km Field of play The field of play for the weightlifting competition at Riocentro - Pavilion 2 will contain one competition platform. The platform is square and measures 4m on each side. The warm-up area will be behind the stage. The field of play and all equipment will be presented in accordance with IWF rules. Athletes MEN WOMEN TOTAL Medal events MEN WOMEN TOTAL TRAINING Schedule 24 July - 11 August Training venue Riocentro - Pavilion 5 Av. Salvador Allende, Barra da Tijuca Distance from Olympic Village 4km STAFFING Weightlifting manager Pedro Meloni (BRA) 352

353 Weightlifting - Riocentro Pavilion 2 KEY

354 NOC CHEFS DE MISSION MANUAL Wrestling COMPETITION Schedule August Competition venue Carioca Arena 2 Av. Embaixador Abelardo Bueno, 3.401/40, Hall 2 - Barra da Tijuca Gross capacity 9,500 Distance from Olympic Village 6km STAFFING Wrestling Manager Gilles Tonoli (SUI) Wrestling Services Manager Mariana Piculli (BRA) Wrestling Technical Operations Manager Flavio Neves (BRA) Technical Delegates Stan Dziedzic (USA) Tzeno Tzenov (BUL) Field of play The field of play for the wrestling competition at Carioca Arena 2 will consist of a 0.8m-high platform with a sponge-floor surface. On the platform, there will be three octagonal mats located adjacent to one another, each with the dimensions 12m x 12m, and a combat circle of 9m in diameter. The competition area and all equipment will be presented in accordance with UWW rules. Athletes MEN WOMEN TOTAL * *This figure also comprises four places - men or women - allocated to the host country and four tripartite commission places - men or women. Medal events MEN WOMEN TOTAL TRAINING Schedule 24 July - 20 August Training venue Athletes Park Av. Salvador Allende, s/n - Barra da Tijuca Distance from Olympic Village 4km 354

355 Wrestling - Carioca Arena 2 KEY

356 NOC CHEFS DE MISSION MANUAL 21.6 QUICK LINKS NOC RELATIONS NOC Relations regional contacts ACCREDITATION IOC Accreditation at the Olympic Games Guide Detailed Specifications BRAND IOC Guidelines regarding Authorised Identifications for the Rio 2016 Olympic Games Rio 2016 Brand guidelines CEREMONIES Opening Ceremony protocol order for the Athletes Parade FINANCE NOC/NPC Finance Guide to Operations in Brazil Support grants policy HOSPITALITY HOUSES Hospitality House Guidelines LOGISTICS Customs and Freight Manual and the Boats, Equestrian and Firearms & Ammunition appendices Venue Delivery Guide PRESS IOC News Access Rules for the Rio 2016 Olympic Games IOC Social Digital Media Guidelines for the Rio 2016 Olympic Games SPORT Competition Schedule - daily, event and session schedules Games-time training venues Rio 2016 Sport Entries Manual Sport Equipment List TRANSPORT Olympic Route Network map T3 destination list 356

357 21.7 GENERAL INFORMATION Departures GENERAL INFORMATION Population: 201 million Official language: Portuguese Capital: Brasília Currency: Real/reais (plural) Country calling code: +55 Time: GMT minus 2-4 hours (depending on the region and daylight savings time) Area: 8,456,510 km² 357

358 NOC CHEFS DE MISSION MANUAL TIME ZONES IN BRAZIL TIME ZONES Within Brazil there are three main different time zones, ranging from GMT minus two to four hours, depending on the region. Time is determined at state level. Brasília time and Summer time The time in most of Brazil visited by foreign tourists is Brasília Standard Time (BRT) which is three hours behind Greenwich Mean Time (GMT-3). This is true for example of Rio de Janeiro, São Paulo, Brasília and Minas Gerais. Brasília Summer Time (BRST) is two hours behind Greenwich Mean Time (GMT-2). This is true for example of Rio de Janeiro, São Paulo, Brasília, Bahia and Minas Gerais. Amazon Time and Amazon Summer Time Amazon Standard Time (AMT) in Brazil is used by the western states and is GMT-4. Amazon Summer Time (AMST) is GMT-3 and is only adopted in Mato Grosso and Mato Grosso do Sul. The remaining states remain on Standard Time all year. Fernando de Noronha Archipelago Time Fernando de Noronha Archipelago Standard Time is GMT-2. It does not adopt Summer Time. 358

359 Departures DIVERSITY, SUSTAINABILITY AND INCLUSION DIVERSITY AND INCLUSION Brazil and Rio de Janeiro are home to a diverse population, with a history of immigration from all four corners of the globe. The Rio 2016 Olympic Games welcome and respect the participation of each individual and aim to spread the spirit of diversity and inclusion. Rio 2016 s policies are integrated with the Brazilian Constitution which prohibits all forms of discrimination, including age, citizenship, colour, impairment, marital status, origin, political affiliation, race, religion or sex. DEVELOPMENT AND LEGACY The Rio 2016 Games have been a catalyst for change in Rio de Janeiro and Brazil and are leaving a positive transformation and a lasting legacy, not only in terms of sport, but also for society, the economy, the urban infrastructure and the environment. SUSTAINABILITY The Rio 2016 Games promise to be a sustainable Games. The Olympic Village has received the green building LEED (Leadership in Energy & Environmental Design) certificate; one of the most important sustainability standards worldwide and is the first sustainable neighbourhood in Latin America. More information is available on the Rio Exchange. 359

360 NOC CHEFS DE MISSION MANUAL WEATHER INFORMATION BY VENUE ZONE Rio de Janeiro as a whole benefits from a mild to warm climate during the winter month of August. COPACABANA Based on statistics from recent years, teams can expect an average daily high of around C (70-72 F) in the Copacabana zone. On average, relative humidity ranges from a minimum of around 60 per cent to a maximum of around 80 per cent during this period. The average monthly rainfall during August is 53 millimetres; the prevailing winds are from the south-west and southeast. MARACANÃ Based on statistics from recent years, teams can expect an average daily high of around C (73-75 F) in the Maracanã zone. On average, relative humidity ranges from a minimum of around 70 per cent to a maximum of around 80 per cent during this period. The average monthly rainfall during August is 29 millimetres; the prevailing winds are from the north and north-east. 360

361 Departures DEODORO Based on statistics from recent years, teams can expect an average daily high of around C (70-72 F) in the Deodoro zone. On average, relative humidity ranges from a minimum of around 60 per cent to a maximum of around 80 per cent during this period. The average rainfall is 22 millimetres and the prevailing winds are from the south-east and north-east. BARRA Based on statistics from recent years, teams can expect an average daily high of around C (70-72 F) in the Barra zone. On average, relative humidity ranges from a minimum of around 60 per cent to a maximum of around 80 per cent during this period. The average monthly rainfall during August is 42 millimetres; the prevailing winds are from south-west and south-east. 361

362 NOC CHEFS DE MISSION MANUAL 21.8 GLOSSARY AAA ADS ADAMS AFF ANAC ANATEL ANOC ATO ATR AVM BRT Accommodation Allocation Agreement Arrivals and Departures System Anti-Doping Administration and Management System Athlete Family and Friends Programme Brazilian National Civil Aviation Agency Brazilian National Telecommunications Agency Association of National Olympic Committees Additional Team Official Authorised Ticket Reseller Athlete Venue Meal Bus Rapid Transit system BV1 Barra Village 1 CAF CAS CATV CCTV CDM CEFAN CEP CGH CLIP CLIR COB CONAMA CMO CNPJ CPF CTP CTVP DARF DAV DCC DCO DCS DDA Confirmation of Authority Form Court of Arbitration for Sport Cable TV Closed circuit television Chef de Mission Navy Physical Education Centre (Games-time training venue) ZIP Code Congonhas Domestic Airport Calling Line Identification Presentation Calling Line Identification Restriction Brazilian Olympic Committee National Environment Council Chief Medical Officer Brazilian National Registry of Legal Entities Individual taxpayer registry Client Ticket Portal Competition Training Venue Pass Dignitary Accreditation Request Form Deodoro Accommodation Village Dignitary Coordination Centre Doping Control Officer Doping Control Station Different Discipline Athlete 362

363 Reference Documents DRM DUA ECR e-dbv e-lar ENR EQC FF&E FIFA FMT FOP GIG GMT GPS GRA GUP IBC IF I&I IDP IOC ITO IVTS KCC LAR LEED L&D MAPA Maracanã precinct MERCOSUR MDS MPC MRI MSS MTA Delegation Registration Meeting DUA permit (Documento Único de Autorizações), required to circulate in Brazil with firearms and ammunition eaccreditation system Electronic baggage declaration Electronic Late Athlete Replacement Non rights-holding broadcaster Olympic Equestrian Centre Furniture, fixtures and equipment International Federation of Football Association Follow My Team Field of play Tom Jobim International Airport Greenwich Mean Time Satellite navigation system Grooms accommodation Guest Pass System International Broadcast Centre International Federation Inspection & Inventory International Dignitary Programme International Olympic Committee International Team Official Internal Village Transport System Ticketing Key Client Centre Late Athlete Replacement Leadership in Energy and Environmental Design Loss & Damage Brazilian Ministry of Agriculture, Livestock and Food Supply Maracanã Stadium and Maracanãzinho Southern Common Market (Argentina, Bolivia, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay and Venezuela) Master Delivery Schedule Main Press Centre Magnetic Resonance Imaging Material Screening Site Material Transfer Area 363

364 NOC CHEFS DE MISSION MANUAL MTM NADO NF NOC NPC OBS OFA OFH OIAC OLV ONS ORN OVP PE PGTC Pre-DRM PSA PVC RADO RCI REORN RFT RG SDA SDU SEQ SESGE SIC SID SUV SVR T1 T2 T3 TA Media Transport Mall National Anti-Doping Organisation National Federation National Olympic Committee National Paralympic Committee Olympic Broadcasting Service Olympic Family Assistant Olympic Family Hotel Olympic Identity and Accreditation Card Olympic Village Olympic News Service Olympic Route Network Olympic Video Player Prime Events Pre-Games Training Camp Pre-Delegation Registration Meeting Pedestrian Screening Area Pre-Valid Card Regional Anti-Doping Organisation Remote Check-In Road Event Olympic Route Network Request for Transport Brazilian National Identity Card (Registro Geral) Same Discipline Athlete Santos Dumont Domestic Airport Sport Entries module Extraordinary secretariat for security at large events Sport Information Centre Sport Information Desk Sport Utility Vehicle Sport Viewing Room 2 dedicated vehicles and 2 drivers for the NOC President and Secretary General (NOCs with over 50 athletes) 1 dedicated vehicle and 1 driver to share between the NOC President and Secretary General (NOCs with 49 athletes or less) Games client transport system (taxi-style service which can be used by delegates with T3 on their accreditation to travel between venues on the official T3 destination list) Transport for Athletes system 364

365 Reference Documents TDSSA TLO TM TSA TUE TUEC TVP TWC UAC UAF UFRJ UNIFA VAPP VAO VLM VLT VMC VPC VSA VSCC WADA WHO Technical Document for Sport Specific Analysis Team Liaison Officer Media Transport System Ticket Sales Agreement Therapeutic Use Exemption IOC TUE Committee Training Venue Pass Team Welcome Ceremony Uniform and Accreditation Centre User Account Application Form Federal University of Rio de Janeiro (Games-time training venue) Air Force University (Games-time training venue) Vehicle Access and Parking Permit Venue Accreditation Office Village/Venue Logistics Manager Light rail train Venue media centre Vehicle Permit Checkpoint Vehicle Screening Area Venue Security Command and Control World Anti-Doping Agency World Health Organization 365

366 WORLDWIDE OLYMPIC PARTNERS OFFICIAL SPONSORS OFFICIAL SUPPORTERS OFFICIAL SUPPLIERS SUPPLIERS GOVERNMENTAL PARTNERS

367 This material shall not be duplicated by any means, except with prior and express consent (in writing) from the Rio 2016 Organising Committee for the Olympic and Paralympic Games. Authorisations for copy should be submitted by to Departures Rio 2016 Organising Committee for the Olympic and Paralympic Games rio2016.com 367