Centre Annual Re-Accreditation

Transcription

1 Centre Annual Re-Accreditation Imortant note: This is an editable PDF document, and should be comleted electronically. Please add as much detail as ossible as you are not limited by the size of the resonse boxes. When comlete, lease attach to an together with additional information (CVs, student feedback forms, hotograhs of new facilities). When comlete, lease to: Final submission deadline: Within two weeks of receit. 1. Centre details and main contacts Imortant: If your centre has multile branches lease use a searate form for each branch. Centre / branch name Address Postcode Country Website Princial / Director s name Comany legal name Comany registration number Owners (Please list main shareholders) Registration number(s) with your local Minstry of Education or regulators Name of erson resonsible for Quality Assurance Name of erson designated as rimary CTH contact oint Telehone address for corresondence 2. Changes in staffing Please list the names of any new staff who have worked on CTH rogrammes in the ast 12 months, including management, quality assurance and teaching staff (including art time or temorary staff). Please attach CVs of any new teaching staff. Name of lecturer/tutor CTH qualification and units taught CV attached Or I confirm no new staff have been aointed to the CTH delivery team in the ast year.

2 3. Staff develoment activities Provide details of any relevant training and develoment your CTH lecturers/tutors and QA staff have undertaken in the ast year. Or I confirm no staff develoment activities have been undertaken by staff the ast year. 4. Changes in facilities and learning resources Please list details of any major changes to the centre / branch facilities or resources in the last year (e.g. new classrooms, equiment, comuters, library, online IT systems). Facilities / Resource Changes in last 12 months Or I confirm there have been no changes to facilities at this centre / branch in the ast year. 5. Student numbers by qualification / cohort Please comlete details below for the CTH qualifications you deliver. CTH qualification Cohort start dates (January 2016 to date) No. of students Or I confirm no new students have been registered to CTH qualifications in the ast year.

3 6. Student feedback It is a CTH requirement that Centres collect feedback from all CTH students. This feedback should cover individual units, the qualification and general feedback on the Centre. I have attached a random 10% samle of all student feedback forms collected. Total number attached: I have NOT attached comleted student feedback forms for the following reasons: 7. Centre self-evaluation Tick aroriate box to indicate your own rating of the erformance of your Centre over the last year for the following: Excellent Good Average Needs imrovement Quality of delivery Achievement / rogression rates Prevention of malractice Student satisfaction Comletion rates Quality of delivery - Please exlain the reasons for the rating you have given your Centre, with examles to suort this. Achievement / rogression rates - Please exlain the reasons for the rating you have given your Centre, with examles to suort this. Prevention of malractice - Please exlain the reasons for the rating you have given your Centre, with examles to suort this. Student satisfaction - Please exlain the reasons for the rating you have given your Centre, with examles to suort this. Comletion rates - Please exlain the reasons for the rating you have given your Centre, with examles to suort this.

4 8. Centre SWOT analysis of its CTH activity (Otional) Many centres find it helful as art of the self-evaluation rocess to look at their CTH rovision using a SWOT analysis. This may include for examle taking a fresh look at marketing activities, re-considering staffing needs/issues, or looking at new oortunities or threats from local or online cometitors. It may hel you to shae the direction of your business. Self-evaluation summary: Strengths Weaknesses Oortunities Threats 9. Centre action lan (as roosed by the Centre) Please set out below your roosed action lan (if aroriate) to rectify any issues or imrove weaknesses in your CTH rogramme rovision identified as a result of the above self-evaluation rocess, SWOT analysis and review of student feedback. No. Action details Person resonsible Target date 1 2 3

5 10. Your feedback to CTH We welcome your views on CTH qualifications and on working with CTH, both ositive comments and areas where you feel we can do better. It would be helful if you could mention secific examles underinning your remarks About CTH Qualifications - Please rovide comments for any qualification (or individual qualification unit), for examle related to its fitness for urose, structure, content, size, assessment lan, relevance or match to current industry ractice. Qualification / unit Feedback to CTH Or I confirm I am satisfied with the qualifications offered by CTH. Assessment Process - Please rovide comments on CTH assessment rocesses including setting and receit of exams/assignments, marking, moderating, issuing of results and certificates. Or I confirm I am satisfied with the current CTH assessment rocess. CTH Malractice Issues - Please rovide comments on malractice olicy and rocedures. Or I confirm I am satisfied with the current CTH malractice olicy rocess. CTH Customer Service - We welcome feedback on CTH customer service; lease mention the name of any CTH staff you feel have rovided esecially good (or oor) levels of service. Or I confirm I am satisfied with the current CTH customer service. CTH Policies - Please rovide comments on the aroriateness and adequacy of any of CTH Policies including Reasonable Adjustment, Secial Consideration and Equal Oortunities. Let us know whether any additional olicies would hel in the delivery, assessment, monitoring or administration of the rogrammes. Or I confirm I am satisfied with the current CTH olicies.

6 11. Interest in delivering additional CTH rogrammes CTH has a growing number of qualifications within the hositality, culinary, travel and tourism sectors. If you are considering additional rogrammes lease let us know and we can exlore with you how CTH might assist you. 12. Interest in CTH suort services CTH offers a range of generic and besoke suort services to Centres including management, lecturer, IV and couse leader workshos. For more information lease indicate below and CTH will contact you to discuss your requirements. Please contact me regarding additional CTH suort I do not need additional CTH suort 13. Any further feedback If you have any additional comments not covered in this form that you would like us to consider / resond to lease write them here. CTH official use only Date form received Minimum numbers met Yes No Review: CV check/staffing Student feedback Facilities/resources Other resonses Comments Action lan issued Yes No If yes, initial follow-u date by EQA Quartz udated Centre details Action lan document Decision Aroved (QA) Date Aroved (AD) Date Confederation of Tourism & Hositality Ltd, 37 Duke Street, London W1U 1LN, UK Telehone: +44 (0) info@cthawards.com Website: