Why I don t like the term ScrumMaster. Chris

Transcription

1 Why I don t like the term ScrumMaster Chris

2 The ScrumMaster role Popular yet ridiculed Simple yet misunderstood Common sense yet evolutionary

3 It s a tough role Facilitator Coach Parent Conductor No power

4 It s an important role The difference between success and failure for organisations that adopt a servant-leader approach is how effective the ScrumMaster is in their role

5 Good to Great A good ScrumMaster knows the responsibilities A great ScrumMaster embraces the skills and mindset

6 RETRAINED Respected Enabling Tactful Resourceful Alternative Inspiring Nurturing Empathetic Disruptive

7 Respected Embody Scrum value and principles Facilitate the adoption of the process Guide the growth of the team Act as a change agent for the team Acknowledge your mistakes A good ScrumMaster holds their team to account A great Scrum Master holds the team accountable for holding their teammates to account A good ScrumMaster helps a team survive in an organisation s culture A great ScrumMaster helps change the culture so Scrum teams can thrive

8 Enabling There to help people do what they need to do Enjoy helping their team develop Enjoy team taking ownership Remove impediments A good ScrumMaster asks to understand A great ScrumMaster asks so the team can understand A good ScrumMaster helps the team develop and grow A great ScrumMaster helps the team develop their own growth pathway

9 Tactful A dead ScrumMaster is a useless ScrumMaster Transforming a team or organisation takes tenacity and patience, determination and resilience Sensitive and considerate to the situation they face Provoke difficult conversations with care and respect A good ScrumMaster will help maintain team harmony A great ScrumMaster will guide a team through disharmony to reach a new level of teamwork A good ScrumMaster will say what needs to be said A great ScrumMaster knows the power of silence

10 Resourceful Be creative and think outside the box to solve impediments Proactive and hate monotony Challenge assumptions Look outside your organisation A good ScrumMaster ensures team members share their status efficiently with one another in the daily scrum A great ScrumMaster ensures the daily scrum is an energising event that teams look forward to A good ScrumMaster creates an environment where raising impediments can occur A great ScrumMaster creates an environment where creativity can occur

11 Alternative Servant leadership, changes the hierarchy and challenges the traditions Break the mould Pioneer new techniques and strategies in search of excellence Challenge the status quo A good ScrumMaster coaches the team to success A great ScrumMaster also allows room for failure A good ScrumMaster helps the team identify improvements A great ScrumMaster encourages the team to be ADAPTIVE

12 Inspiring Radical change agents Inspire change around them Encourage a new best from people Infectively positive and ruthless towards greatness A good ScrumMaster encourages teams to share skills A great ScrumMaster encourages teams to share responsibilities A good SrcumMaster makes sure the high value items are being worked on A great ScrumMaster helps craft an inspiring Sprint Goal

13 Nurturing The team is a continual work in progress that is never finished Believe the team has unlimited potential Protective of the team Encourage the team to self manage (positive intent) A good ScrumMaster helps every member of the team grow A great ScrumMaster fosters the team s growth A good ScrumMaster will be indispensable to a team A great ScrumMaster will become both dispensable and wanted

14 Empathic A good ScrumMaster will listen carefully to what is said Understand why people have a particular view Listen to understand not to reply Vital for effective ceremonies A great ScrumMaster will also listen carefully to what is not said A good ScrumMaster facilitates cooperation between people A great ScrumMaster facilitates collaboration

15 Disruptive Sometimes you have to be a little bit naughty (don t forget tactful) Being a pain in the neck can be a good thing if done the right way We cant just tolerate scrum we must support it Defend the team without alienating others A good ScrumMaster will push for permission to remove impediments to team productivity A great ScrumMaster will be prepared to ask for forgiveness A good ScrumMaster protects the team from distractions A great ScrumMaster finds the root cause of those distractions and eliminates them

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17 BELIEF

18 In any given moment we have two options: to step forward into growth or to step back into safety. Abraham Maslow