Now you can FLY directly from Japan to the following Philippine tourist destinations

Transcription

1 Main Topic 15: Travel Lesson 84: Station and Airport Announcements Today, you will practice your Reading and Listening Skills as you study texts related to STATION AND AIRPORT ANNOUNCEMENTS. I. READING (18-25 minutes) Exercise 1: What s missing? (5-6 minutes) Read the following ADVERTISEMENT carefully. Choose the best word that would fill in the blanks. Now you can FLY directly from Japan to the following Philippine tourist destinations CEBU BORACAY PALAWAN Daily Flights * d Cabin Planes 1. a. Delete b. Delude c. Deluge d. Deluxe SAFE ~ SWIFT ~ CLEAN ~ d 2. a. COMFIT b. COMFORT c. COMFORTER d. COMFORTABLE Enjoy a relaxing flight that will take you to your vacation fast. Sit back and have a safe trip with us. You may contact us at local 678. Tickets are available at the d at the Transportation Desk of LaPacita Suites. 3. a. Infirmary b. Influence c. Informant d. Information PACIFIC AIR, Inc. Ayala, Makati, Philippines 1

2 Exercise 2: Reading Check-up (3-4 minutes) Answer the following questions based on the previous text. 1. What places will Pacific Air have a stopover? Cebu, Boracay, Palawan 2. If a customer is interested in purchasing Pacific Air tickets, where can he/she get them? At the Transportation Desk of La Pacita Suites Exercise 3: Compare and Connect (3-5 minutes) Read the following NOTICE/ANNOUNCEMENT and try to answer the questions that follow. NOTICE TO: ALL PASSENGERS OF PACIFIC AIR DIRECT FLIGHT JAPAN - BORACAY Dear Valued Customer, We regret to inform you that Pacific Air Direct Flight from Japan to Boracay will be cancelled for the whole month of September. This is due to maintenance and renovations that will be done in Boracay Airport from September 2 to 27 of this year. Passengers who made reservations prior to this notice can claim their refund at the Transportation Desk at the LaPacita Suites Hotel or you can send an to claims@pacificair.com. Yours Truly, Management PACIFIC AIR INC. Questions: 1. What is the notice about? Cancellation of flight for the whole month of September 2. Why are the Japan-Boracay flights being cancelled? Because of maintenance and renovation 3. If a passenger wants to claim the refund, what should he/she do? He may claim the refund at the Transportation Suite of La Pacite Suite or send an at claims@pacificair.com 2

3 LISTENING (1-2 minutes) Exercise 1: What s in the photo? Study the following picture carefully. Then listen to the audio clip that follows. Question: Which of the following is the best description for the photo? a. The man is in a hotel lobby. b. The man is in a shopping mall. c. The man is in a restaurant. d. The man is in an airport. 3

4 Exercise 2: Fill in the details (3-4 minutes) Listen to the following audio clip once then try to answer the exercises that follow. LISTENING TRANSCRIPT 2 persons are talking (This will not appear in the material) (over the phone) Phone Operator: Good morning. Welcome to Pacific Air, Inc. hotline. How may I help you? Mr. Johnson: Good morning. This is Mr. Johnson and I am calling to confirm our flight reservation to Boracay on September 14 at 2:00pm. Phone Operator: Oh, I m sorry Mr. Johnson,have you not received the notification regarding the cancellation of all flights to Boracay for the whole month of September?. Mr. Johnson: I don t believe I have. Why are the flights cancelled? My wife and I have been looking forward to this trip for months! Phone Operator: The airport in Boracay will be undergoing maintenance and renovations from September 2 until September 27 for a better airport Mr. Johnson: That s too bad. I guess I will have to reschedule our trip to Boracay then. Phone Operator: That is one option, Sir. You may reschedule your trip to Boracay any time after September. I can make a reservation for you right now if you want. I just need to get your flight details. Mr. Johnson: Are there other options? Phone Operator: Oh yes, Mr. Johnson. If you would like to claim a refund, I can make a report right now and give you a Reference number. You may then proceed to the Transportation Desk at LaPacita Suites anytime and give them your Reference number together with some identification. Mr. Johnson: I think I prefer to reschedule our trip. However, I will have to consult with my wife first for the exact date. Phone Operator: That will not be a problem, Mr. Johnson. You may call us again anytime. Mr. Johnson: Thank you very much. I will call back again sometime next week. Phone Operator: You are welcome, Mr. Johnson. Is there anything else I can do for you? Mr. Johnson: No, that would be all. Thank you very much! Phone Operator: You re welcome. Have a good day, Sir. Read the following sentences carefully. Try to supply the missing word or phrase based on the listening clip. 1. Why are the flights cancelled? 2. I guess I will have to _reschedule our trip to Boracay then. 3. I can make a reservation for you right now if that is what you prefer. CHOICES: reschedule reservation cancelled request 4

5 Exercise 3: Answering Questions (3-4 minutes) Read the following questions about the audio clip then choose the best answer from the four choices. You may opt to listen to the clip one more time with your tutor. 1. Why was Mr. Johnson calling Pacific Air? a. to make a reservation for his Boracay trip b. to cancel his flight reservation to Boracay c. to confirm his flight reservation to Boracay d. to ask about the available flight schedule to Boracay 2. Who is Mr. Johnson going with? a. his wife b. his family c. his friends d. his children 3. What month are the flights cancelled? a. August b. September c. October d. December 4. Why are the flights cancelled? a. There will be no available pilots b. There will be a month-long holiday c. There will be a strike at the airport d. There will be maintenance and renovations at the airport 5. According to the phone operator, how can Mr. Johnson reschedule the cancelled flight? a. He can call the airline office again b. He can drop by the airline office anytime c. He can mail a request to the airline office d. He can send a fax of his request to the airline office 5