Smart Commute - North Toronto, Vaughan

Transcription

1 Smart Commute - North Toronto, Vaughan Annual Report

2 TABLE OF CONTENTS Our Mission Key Terms Project Areas Message from the Executive Director Message from the Chair Our People Partners, Members and Key Funders A Year in Review Smart Work with our Partners

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5 Our Mission Smart Commute NTV is committed to reducing traffic congestion, improving air quality and taking action on climate change. Together with our partners, we provide workplace support for sustainable transportation programs. Smart Commute is a program of Metrolinx and the municipalities in the Greater Toronto and Hamilton Area, comprising of 13 TMAs across the region. As of March 2013, more than 255 employers with 608,000 employees have signed on to the program and are designated as Smart Commute Workplaces. Smart Commute NTV Smart Commute North Toronto, Vaughan Smart Commute NET Smart Commute Northeast Toronto GHG Greenhouse Gas GTHA Greater Toronto and Hamilton Area SOV Single Occupancy Vehicle TMA Transporation Demand Mangagment Association VKT Vehicle Kilometres Travelled acronyms Smart Commute NTV Annual Report

6 project areas Smart Commute NTV and NET Project Areas: Smart Commute NTV manages two Transportation Management Associations: Smart Commute NTV and Smart Commute NET. N TOWN OF RICHMOND HILL King-V aughan Rd Bathurst St Bayview Ave Hwy 27 Weston Rd Elgin Mills W Hwy 404 TOWN OF MARKHAM Hwy 400 Major MacKenzie Dr Hwy 7 CITY OF VAUGHAN, YORK REGION Hwy 407 Hwy 50 Hwy 7 Hwy 404 Hwy 427 Hwy 27 Hwy 409 Jane St Jane St Hwy 400 Hwy 401 Keele St Keele St Dufferin St Dufferin St Yonge St St Finch Ave W MacDonald-Car Allen Rd tier Fwy Don Mills Rd Leslie St Don Mills Rd Steeles Ave W Y CITY OF TORONTO Bathurst St Y Yonge St Bayview Ave Sheppard Ave W Bathurst st St St g Lawrence Ave W Wilson Ave Eglinton Ave W Victoria Park Ave Don Valley Pkwy Hwy Smart Commute NTV Annual Report

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8 message from the executive director The past year has been one of the most successful in the 13 year history of Smart Commute North Toronto, Vaughan. Following the intense recruitment push of the previous few years, our emphasis in 2014 has shifted towards deepening relationships with our existing partners to great success. We have focused on further integrating and harmonizing our transportation demand management services. The result has been significant reductions in background traffic and air pollution amongst our partners. Our events and campaigns, including Carpool Week, Bike Month and Smart Commute Week continue to grow in popularity and recognition with each passing year. This provides a valuable opportunity for face to face contact with thousands of commuters at our partner workplaces. Brian Shifman The Don Mills Corporate Shuttle continues to gain momentum, hitting record ridership in February 2014 with over 2400 boardings from participating workplaces. Surveys continue to show a 100% recommendation rate, a positive testament to the success of the program. Our staff is committed to staying ahead of the curve on local transportation infrastructure as well as developments in transportation technology. This allows us to continue to offer new and innovative solutions to the challenges faced by our partner organizations. To achieve our vision of reducing traffic congestion, improving air quality and mitigating the effects of climate change through reduction of single-occupancy vehicle commuting, our network needs to continue to grow. The many accomplishments outlined in this year s Annual Report are a clear indication that Smart Commute is constantly evolving. As our focus on programming and engagement deepens in the coming years, Smart Commute NTV will continue to evolve and support the transportation needs of our growing region. I would especially like to thank our talented and hard-working team, dedicated volunteer Board of Directors, Advisory Committee members and our many government partners including Metrolinx, City of Toronto, York Region and City of Vaughan for their ongoing support. Brian Shifman Executive Director 8 Smart Commute NTV Annual Report

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11 message from the chair Over the past several years we have seen our network of partners expand to represent more than 126,000 commuters in the North Toronto, Vaughan and Northeast Toronto regions. During the fiscal year we initiated a shift from a period of intensive recruiting and growth to a focus on depth of programming. While Smart Commute has continued to grow in size, it is clear that in order to change the travel behaviours of commuters, we need to continually push our programs be more engaging, inspiring and results-driven. The tangible benefits of working with Smart Commute need to be continually demonstrated and obvious to our partner businesses. Lawrence Bouchard This year saw the continuation of the Workplace Designation program, whereby depending on the level of engagement and programming, high performing partners can achieve Silver or Gold designation. Our team has and will continue to work hard with each of our partners to strengthen programming and implement new initiatives that increase these designations on the way to reducing employees contributions to traffic congestion and greenhouse gas emissions. Through my work with Smart Commute NTV, I ve witnessed the results of our programs and ultimately the success of our partners. Year over year, each workplace strives to create change and promote a healthier and more sustainable way of life for their employees. Under the leadership of our Board of Directors, Executive Director, funders and Community Advisory Committees, Smart Commute will continue to play a leading role in finding innovative solutions for gridlock in our growing region. Smart Commute NTV Annual Report

12 Board of Directors Lawrence Bouchard Smart Commute NTV Chair Principal, Magnum Opus Solutions Andy Manahan Smart Commute NTV Vice-Chair; Chair of Northeast Toronto Advisory Committee Executive Director, Residential and Civil Construction Alliance of Ontario [RCCAO] Nicole Arsenault Smart Commute NTV Treasurer Manager, Transportation and Student Services, York University Chris Wong Smart Commute NTV Secretary Director of Transportation and Master Planning, York University Development Corporation Darren Craig Smart Commute NTV Board Member Manager, Parking Operations and Technology Systems Cameron MacKinnon Smart Commute NTV Board Member Principal, Blackwater Communications Les Kelman Smart Commute NTV Board Member Principal, Les Kelman and Associates David Saunders Smart Commute NTV Board Member President, LEA Consulting Tim Adamson Smart Commute NTV Board Member Program Manager, Sustainable Energy, Enbridge Gas Distribution Executive Committee Lawrence Bouchard Andy Manahan Nicole Arsenault Chris Wong David Saunders Staff Brian Shifman Executive Director Rachelle Waterman Marketing Manager Jessica Stronghill Program Manager Lauren Bates Program Manager Anise Wong Program Coordinator Jay Roberts Program Assistant Michael Lawrence Smart Commute NTV Board Member National Manager, Workspace Strategy & Implementation, RBC Royal Bank of Canada our people 12 Smart Commute NTV Annual Report

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14 Individual Members (as represented by) Bob Onyschuk Chris Wong Cameron MacKinnon Edward Levy Robert Merrick Les Kelman David Saunders Brian Shifman Advisors Aubrey Iwaniw Senior Advisor Smart Commute, Metrolinx Shirtley Kam Manager, Economic Development, City of Vaughan Brian Dundas Sustainability Manager and Community Transformation, Toronto and Region Conservation Authority Asher Mercer TDM Coordinator, York Region Mark Bekkering Manager, Environmental Planning & Support, City of Toronto

15 partners, members, key funders CH2M Hill Canada Limited (Partner) City of Toronto (Funder) City of Vaughan (Partner, Funder) CNIB (Partner) Crown Property Management (Partner) Days Hotel Toronto Don Valley (Partner) Dillon Consulting (Member, Partner) Earth Rangers (Partner) Enbridge Gas Distribution (Member, Partner) Four Seasons Hotels Limited (Partner) GO Transit Humber River Regional Hospital (Partner) ING Direct (Partner) Knoll North America Corp. (Member, Partner) Metrolinx (Funder) MicroSkills (Partner) Morrison Hershfield Limited Nestlé Canada (Partner) North York Civic Centre (Partner) North York General Hospital (Partner) Northam Realty (Partner) OPS Downsview Provincial Campus (Partner) Parc Downsview Park (Partner, Member) Pearson (Partner) PowerStream (Partner) Procter & Gamble (Partner) RBC York Mills Centre (Partner, Member) Residential and Civil Construction Alliance of Ontario (RCCAO) (Member) Sanofi Pasteur Limited (Partner) Seneca College (Partner) Smart Centres Retrocom Calloway (Partner) Sunnybrook Health Sciences Centre (Partner) Sysco Fine Meats/Freshpoint (Partner) Toronto and Region Conservation Authority (Partner) Toronto District School Board - North York (Partner) Vaughan Chamber of Commerce (Partner) Vaughan Mills (Partner) York Region Police (Partner) York Region Transit York University (Member, Partner) Yorkdale Shopping Centre (Partner) Zipcar (Member) Smart Commute NTV Annual Report

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17 year in review Smart Commute NTV Annual Report

18 carpooling Carpool Week 2014 Smart Commute s annual Carpool Week promotion took place from February 3rd to 9th. Carpool Week encourages drivers to share the ride to work or school, and celebrates the amount of time and money that can be saved by carpooling. More than 350 employees participated in Carpool Week by attending outreaches at several NET and NTV partner employers. Diamonds are a driver s best friend. yorkudiamonddrivers.ca 18 Smart Commute NTV Annual Report

19 Priority Carpool Parking The Priority Carpool Parking program at York University was launched in the Fall of The program s second year has seen tremendous growth in the popularity as measured by a 150% increase in permits issued since launch (12 permits issued in Fall 2012 vs. 35 in Spring 2014). This growth was no doubt fueled in part by successful promotion, such as the Diamonds are a driver s best friend campaign. Smart Commute NTV manages the program by issuing permits and gathering feedback while the York University Parking Office monitors and enforces permit usage at the 45 designated carpool parking spots across campus. Audits conducted by Smart Commute NTV at popular lots are used to monitor carpooling needs and provide feedback and recommendations to the parking office should need exceed capacity. Looking ahead, we expect to see continued growth of the program measured by permits issued and space usage. Smart Commute NTV also continues to support the management of carpool parking programs at OPS Downsview, PowerStream, and Sanofi Pasteur.

20 active commuting Smart Commute Week Smart Commute Week is a GTHA-wide campaign during which employees are encouraged to try a new commute mode other than what they usually use to get to work. Along with contests and incentives to encourage changes in behaviour Smart Commute visited workplaces to promote alternate modes and provide commute counselling. Participating NTV/NET employers included: The City of Vaughan, Humber River Hospital, The Toronto and Region Conservation Authority, Sanofi Pasteur, CNIB, Northam, Dillon, Morrison Hershfield, Royal Bank York Mills, and Sunnybrook Health Sciences Centre. Bike Month Bike to Work Day (May 27) and Bike Month (June) are annual opportunities to focus on demonstrating the feasibility of cycling as a commute mode by encouraging employees to give it a try. Smart Commute encouraged all types of cyclists to participate by riding to work and showing others that biking can be an easy, convenient and efficient mode of transportation. Bike to Work Day and Bike Month events were held at Four Seasons, PowerStream, Sunnybrook Health Sciences Centre, and York University. 20 Smart Commute NTV Annual Report

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22 Don Mills Corporate Shuttle innovation The Don Mills Corporate Shuttle continues to be a major focus for Smart Commute NET. In its third year of operation- 2013/ average ridership grew 31% over the previous year. The shuttle hit a record of 2326 boardings in February The Shuttle is progressing towards maturity with 3 longer-term partners (Crown Property Development, Microskills, and Days Inn Hotel) and one short-term partner (Morguard Investments Limited). Smart Commute NTV has continued to support ridership growth by running campaigns as the seasons change and encourage riders to try lunchtime trips to Fairview Mall. The Stay Warm and Shuttle On campaign concluded just as ridership hit it s all time record in February.

23 Procter & Gamble Smart Commute NET s partnership with Procter & Gamble s (P&G) office at the corner of Yonge Street and Sheppard Avenue was initiated in the Fall of 2013 as the company was preparing to embark upon a hoteling initiative which would rearrange the office from eight to three floors and result in a parking reduction of ~50%. Understandably P&G was extremely interested in investigating opportunities to utilize alternative transportation modes to complement the existing employee car policy. Smart Commute worked with P&G to support the rollout of a new carpool parking program, and worked alongside Transportation Team and HR to find out what information employees would need. With this information Smart Commute developed a new online Commuter Options Guide for P&G, which was rolled out and showcased at a special outreach the P&G Transportation Fair at the end of February The Fair was attended by GO Transit, TTC, YRT/Viva, and Zipcar. Smart Commute NTV Annual Report

24 NET Employer of the Year Royal Bank of Canada - York Mills Royal Bank of Canada (RBC) York Mills was named the 2013 Smart Commute NET Employer of the Year in recognition of its exceptional efforts and results over the past year. In 2011, RBC approached Smart Commute Northeast Toronto to help with the relocation of 1,600 employees from several downtown Toronto offices to their new uptown location at York Mills Centre. The goal was to retain as much of the public transit mode share (82.6% prior to the move) as possible while helping those unable to take transit to transition to carpooling. Management s efforts included the introduction of discounted transit passes, and extensive promotion of the Carpool Zone carpool matching tool by way of internal messaging and creative Smart Commute outreaches. Surveys before and after the move indicate that while transit use did drop somewhat, it is still exceptionally strong, with 67% of staff still commuting via public transit since the relocation. At the same time, carpooling among the employee population has increased dramatically from 3% to 11% of staff reporting this as their primary commute mode. RBC looks forward to continued work with the Smart Commute team. Immediate plans include the creation of a RBC York Mills Commuter Options brochure. 24 Smart Commute NTV Annual Report

25 PowerStream For the third time in six years, PowerStream was named the Smart Commute Employer of the Year for North Toronto, Vaughan (NTV). PowerStream, with over 27 per cent of its employees commuting to work using a smart commute method, removes at least 1,000 single occupancy vehicles (SOV) from the road each month, which has helped to prevent over 280 tonnes of CO2 from being emitted into the atmosphere each year since the company introduced their Smart Commute program in One of PowerStream s more successful Smart Commute initiatives has been the company s employee carpool program. Employees, who work at PowerStream s head office in Vaughan and commit to carpooling, are provided with one of the building s highly-coveted indoor parking spaces. In addition to carpooling, PowerStream has developed an extensive employee vanpool program that has seven vans providing a total of 54 employees with an environmentally-responsible way to get to and from work each day by eliminating 47 vehicles from the road each rush hour. PowerStream was also named Smart Commute Employer of the Year for NTV in 2009 and NTV Employer of the Year

26 smart work with our partners northeast toronto Workplace Designation Employee Population VKTs Averted GHGs Prevented CH2M Hill 265 commuters 296 kms 64 kgs Continued support of Smart Commute program CNIB 350 commuters 1,972 kms 428 kgs Continued support of Smart Commute program Crown Property Management Concord site 3,800 commuters Gordon Baker site 700 commuters 1,1162 kms 252 kgs Heron s Hill site 1,071 commuters 551 kms Heron s Hill site participating partner of Don Mills Corporate Shuttle Days Hotel - Toronto Don Valley Participating partner of Don Mills Corporate Shuttle. First year of full partnership with Smart Commute NET Dillon Consulting 100 commuters 15,658 kms 3,400 kgs Continued support of Smart Commute program. Enbridge Gas Distribution Inc. Gold 1,034 commuters 2,189,294 kms 434,094 kgs Participated in Clean Air Commute. Vibrant vanpool program. 15% SOV reduction since baseline survey. Four Seasons Hotels Limited 375 commuters Participated in Carpool Week and Bike to Work Day. First year of full partnership with Smart Commute NET.

27 ING Bank of Canada 856 commuters Installed 15 sustainable vehicle spots (hybrid/ev/ngv) North York General Hospital Branson site 316 commuters RBC - York Mills 1,800 commuters 12,939 kms 13,117 kgs Microskills 56 commuters Participating partner of Don Mills Corporate Shuttle Morrison Hershfield Limited 316 commuters Participated in Clean Air Commute. Continued support for Smart Commute Program Pearson Canada Inc. 350 commuters Continued partnership between Smart Commute NET and Central York TMAs Leslie site 2,849 commuters 355 kms 77 kgs Leslie site participated in Carpool Week Northam Realty 488 commuters 541 kms Participating partner on the Don Mills Corporate Shuttle. Procter & Gamble Inc. 700 commuters 2,779 kms 1,207 kgs Participated in Carpool Week. First year as Smart Commute NET Partner. Baseline survey completed. Rollout of carpool parking and commuter brochure. Participated in Carpool Week. Smart Commute NET Employer of the Year. Completed followup survey Sunnybrook Health Sciences Centre 10,000 commuters 2,325 kms 1,816 kgs Participated in Bike to Work Day. Toronto District School Board - North York 480 commuters Participated in Carpool Week. Initiated partnership with Zipcar to make carsharing available on campus Smart Commute NTV Annual Report

28 smart work with our partners north toronto, vaughan City of Vaughan City Hall Silver 753 commuters 433,451 kms 102,910 kgs Joint Operations Centre 227 commuters 69,221 kms 19,421 kgs Clean Air Commute, Bike to Work Day, Carpool Week, 5 fleet smart cars, 1 hybrid pickup in fleet, electric charging stations for electric vehicles available Humber River Hospital Church site 1,752 commuters Finch site 1,122 commuters Keele site 146 commuters Continued support of Smart Commute program Knoll 600 commuters Participated in Clean Air Commute. Followup survey complete North York Civic Centre 1,522 commuters First year of full partnership with Smart Commute NTV OPS Downsview Provincial Campus 2,000 commuters 498,962 kms 276,549 kgs Participated in Carpool Week Parc Downsview Park 60 commuters Earth Rangers 60 commuters Continued support of Smart Commute program Nestlé Canada 455 commuters Participated in Clean Air Commute and Carpool Week. Continued support of Smart Commute program

29 PowerStream Cityview Blvd site Gold 400 commuters 161,070 kms 42,891 kgs Jane site 55 commuters 75,166 kms 20,016 kgs Participated in Clean Air Commute, Bike to Work Day, and Carpool Week. NTV Employer of the Year Sanofi Pasteur Limited Gold 1,000 commuters 2,683,427 kms 591,641 kgs Participated in Carpool Week and Clean Air Commute Yorkdale Shopping Centre 5,000 commuters Seneca College York Silver 11,200 commuters Jane site 7,400 commuters 7,671 kms 2,273 kgs Participated in Bike to Work Day. York has 18 Zipcars on site. Jane site initiated a staff vanpool Smart Centres Vaughan 325 commuters 16,204 kms 6,296 kgs First year of partnership with Smart Commute NTV. Participation in Bike to Work Day. Sysco Fine Meats 300 commuters Continued support of Smart Commute program Toronto and Region Conservation Authority Downsview site Gold 100 commuters 568 kms 137 kgs Shoreham site 400 commuters 227,040 kms 54,700 kgs Participated in Clean Air Commute, and Smart Commute Week Vaughan Chamber of Commerce 300 commuters Continued support of Smart Commute program Continued support of Smart Commute program Smart Commute NTV Annual Report

30 Vaughan Mills 3,000 commuters Continued support of Smart Commute program York Region Police 286 commuters Continued support of Smart Commute program York University Keele campus Gold 60,000 commuters 162,775 kms 198,535 kgs Glendon campus 2,500 commuters 15 kms Participated in Bike to Work Day. Keele campus has 18 Zipcars on site and upgraded from Silver to Gold designation 30 Smart Commute NTV Annual Report

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32 Smart Commute NTV proudly partners with: EARTH MATTERS For more information, please contact: 36C York Lanes, 4700 Keele St. Toronto, ON M3J 1P SmartCommuteNTV.ca