Guide to Evaluating Coach Evaluators

Transcription

1 Guide to valuating Coach valuators

2 PARTNRS IN COACH DUCATION The National Coaching Certification Program is a collaborative program of the Government of Canada, provincial/territorial governments, national/provincial/territorial sport organizations, and the Coaching Association of Canada. The programs of this organization are funded in part by Sport Canada. This document is copyrighted by the Coaching Association of Canada (2014) and its licensors. All rights reserved. Printed in Canada.

3 Guide to valuating Coach valuators TABL OF CONTNTS Coach valuator valuation... 1 Purpose of Coach valuator valuation and Certification... 1 Basis of Coach valuator valuation... 1 Outcomes, Criteria, and vidence... 1 Coach valuator Training... 1 valuation Requirements... 2 Process for valuating Coach valuators... 2 Coach valuator valuation Tool... 4 valuates Portfolios... 5 Observes and valuates Coaches... 6 Communicates and Leads in Ways that nhance Coach Learning... 8 valuation Table Summary of valuation Action Plan for Coach valuators Summary of s Tool... 13

4 Guide to valuating Coach valuators The Collection, Use, and Disclosure of Personal Information The Coaching Association of Canada collects your NCCP qualifications and personal information and shares it with all NCCP partners according to the privacy policy detailed at By participating in the NCCP you are providing consent for your information to be gathered and shared as detailed in the privacy policy. If you have any questions or would like to abstain from participating in the NCCP please contact

5 Coach valuator valuation Coach valuator valuation Purpose of Coach valuator valuation and Certification valuation and certification confirm that Coach valuators are capable of doing what is deemed important to the evaluation of coaches in a given context. Certification promotes favourable evaluating behaviours that have a positive impact on Coach valuator development. Certification is about acknowledging that Coach valuators have met expectations by providing evidence of competence in the criteria evaluated. It is not about recognizing the perfect Coach valuator. Basis of Coach valuator valuation Coach valuator evaluation reflects the ethical coaching practices promoted by the Canadian sport system (NCCP Code of thics, Fair Play, and the policies of the Canadian Centre for thics in Sport). The processes and procedures involved in Coach valuator evaluation and certification are administratively feasible, professionally acceptable, publicly credible, legally defensible, economically affordable, and reasonably accessible. Outcomes, Criteria, and vidence Outcomes, criteria, and evidence are the core of the system for evaluating and certifying Coach valuators: Outcomes are what the Coach valuators need to be able to do when they are evaluating coaches in a given context. Outcomes provide the foundation for both training and evaluation. Criteria are what will be evaluated within a given outcome. One or more criteria may be associated with one outcome. vidence is what aster Coach Developers (CDs) must see to confirm that Coach valuators have met a given criterion. vidence helps CDs and Coach valuators prepare for evaluation by giving them specific points of reference. It is possible to recognize and respect individual evaluation styles while validating the presence of critical evidence. vidence may be gathered 1) by directly observing the Coach valuator conducting an evaluation or 2) by collating data collected in a portfolio. Coach valuator Training Before they are evaluated, Coach valuators must either receive adequate training or demonstrate relevant experience. Coach valuator training should prepare Coach valuators to meet evaluation criteria. Page 1

6 Guide to valuating Coach valuators Coach valuator training is competency-based; in other words, Coach valuator training focuses on developing the knowledge, skills, and attitudes that Coach valuators need to have to effectively evaluate and support coaches. valuation Requirements valuation should take place after Coach valuators have had a number of opportunities to co-evaluate or evaluate on their own. Process for valuating Coach valuators Coach valuator evaluation is a five-step process: 1 Collect the Coach valuator s portfolio A Coach valuator portfolio consists of three assessments from coaches they ve evaluated and one self-assessment The forms for these assessments are the Coach s of the Coach valuator and the Self-assessment by the Coach valuator 2 ark the Coach valuator s portfolio Use the Summary of s tool to mark the Coach valuator s portfolio Use the Coach valuator valuation Tool to assess the portfolio against NCCP minimum standards 3 Debrief the portfolio with the Coach valuator Coach valuators learn best through debriefs Additional evidences may be gathered during the debrief The debrief is a chance to provide feedback to the Coach valuator The debrief is an opportunity for the Coach valuator to reflect on his or her own practices with the support of an CD 4 Create an Action Plan An Action Plan will help Coach valuators improve their performance on the criteria they need to work on The Action Plan is an agreed-on next steps for the Coach valuator and the Coach valuator and the CD create it together All Coach valuators, regardless of the result of their evaluation, receive an Action Plan 5 Complete administrative requirements The CD sends copies of the valuation Table and the Action Plan to the governing organization Page 2

7 Coach valuator valuation The result of the Coach valuator s evaluation is entered in the Locker Any additional paperwork required by the governing organization is completed Page 3

8 Guide to valuating Coach valuators Coach valuator valuation Tool This valuation Tool lists the evidences you must look for in your on-site evaluations of Coach valuators and presents a Summary of valuation that allows you to determine the Coach valuator s standard of performance. The evidences in the valuation Tool are presented in terms of the three outcomes Coach valuators must meet: valuates portfolios Observes and evaluates coaches Communicates and leads in ways that enhance coach learning The valuation Tool includes a Summary of valuation. This Summary determines the standard of performance as: Once you have conducted a few evaluations, you may want to use the valuation Table on page 10. Coach valuator: Page 4

9 Coach valuator valuation Tool valuates Portfolios For each criterion (Collects Portfolio, arks Portfolio, and Debriefs Portfolio), put a checkmark beside the evidence that best describes what you observed. Check One Comments Collects Portfolio Collects the coach s portfolio at least 2 weeks before the formal observation Collects the coach s portfolio in the 2 weeks before the formal observation Doesn t collect the coach s portfolio before the formal observation arks Portfolio Uses an approved marking tool to provide specific descriptive and prescriptive feedback throughout the coach s portfolio Uses an approved marking tool to provide feedback on parts of the coach s portfolio Does not provide any feedback on the coach s portfolio Debriefs Portfolio Asks questions that 1) lead the coach to reflect on his or her portfolio and 2) help the coach identify his or her strengths, weaknesses, and opportunities for improvement; also provides examples of best practices Suggests areas where the coach could improve Asks vague questions, asks questions that focus on weaknesses in the coach s performance, or provides feedback without giving the coach an opportunity to discuss it Page 5

10 Guide to valuating Coach valuators Observes and valuates Coaches For each criterion (Arranges a Prebrief, Completes the Prebrief, Creates a Comfortable Atmosphere during the Prebrief, etc.), put a checkmark beside the evidence that best describes what you observed. Check One Comments Arranges a Prebrief Contacts the coach at least 1 week before the formal observation Contacts the coach in the week before the formal observation Contacts the coach the day of the formal observation Completes the Prebrief xplains the evaluation process, reviews the evaluation tool(s), and lets the coach ask questions, seek clarification, express concerns, etc. xplains the evaluation process and reviews the evaluation tool(s) Doesn t do a prebrief Creates a Comfortable Atmosphere during the Prebrief Asks lots of questions, gives the coach time to think about and formulate questions, answers questions in a positive manner, and encourages the coach to use the evaluation as an opportunity for growth Asks questions and gives the coach a chance to provide input Didn t ask any questions or describe the educational purpose of the evaluation Uses Approved Coach valuation Tool(s) to Collect Data Uses approved coach evaluation tool(s) to collect data and provide feedback on the coach s performance Uses approved coach evaluation tool(s) to collect data on the coach s performance Bases observations on impressions and feelings Page 6

11 Coach valuator valuation Tool Check One Comments Completes a Debrief Asks questions that 1) lead the coach to reflect on his or her performance, 2) help the coach identify his or her strengths, weaknesses, and opportunities for improvement, and 3) allow the coach to express his or her feelings, analyze the training, and synthesize new learnings from the experience Asks questions that lead the coach to reflect on his or her performance; also suggests areas where the coach could improve Asks vague questions, asks questions that focus on weaknesses in the coach s performance, or provides feedback without giving the coach an opportunity to discuss it Completes an Action Plan Works with the coach to develop an Action Plan; also confirms that the coach understands the purpose and value for growth and professional development of each item in the Action Plan Works with the coach to develop an Action Plan for growth and professional development No action plan was created akes a Recommendation about the Coach s Certification akes a recommendation about the coach s certification, bases his or her recommendation on observations made during the evaluation of the coach s performance, and confirms that the coach understands the recommendation akes a recommendation about the coach s certification akes a recommendation about the coach s certification but doesn t support it with observations made during the evaluation of the coach s performance; also doesn t confirm that the coach understood or agreed to the recommendation Page 7

12 Guide to valuating Coach valuators Communicates and Leads in Ways that nhance Coach Learning For each criterion (Promotes a Positive Image of Canadian Sport, Communicates, Uses Respectful Language, etc.), put a checkmark beside the evidence that best describes what you observed. Check One Comments Promotes a Positive Image of Canadian Sport Promotes a positive image of Canadian sport and models NCCP values and philosophy Presents a negative image of Canadian sport and models inappropriate values and behaviours Communicates: Listening Techniques Uses a variety of listening and questioning techniques and adapts them to suit both individuals and groups Uses listening and questioning techniques effectively akes limited use of effective listening and questioning techniques Communicates: Non-verbal Cues Uses non-verbal cues to enhance the message being delivered Non-verbal cues are consistent with the message being delivered Non-verbal cues are inconsistent with the message being delivered Uses Respectful Language ffectively addresses any comments by the coach that are racist, sexist, or demeaning to others Uses language that is respectful and promotes inclusion Uses language that is racist, sexist, or demeaning to others or allows others to use language that is racist, sexist, or demeaning to others ncourages Self-directed Learning ncourages the coach to explore, problem-solve, and value learning Helps the coach become a self-directed learner Does not encourage the coach to become a self-directed learner Page 8

13 Coach valuator valuation Tool Provides Constructive Feedback ngages the coach in two-way discussions about coach development Provides feedback that is positive, specific, and informative Provides feedback that is negative or judgemental or both Check One Comments Page 9

14 Guide to valuating Coach valuators valuation Table Comments valuates Portfolios Collects portfolio arks portfolio Debriefs portfolio Observes and valuates Coaches Arranges a prebrief Completes the prebrief Creates a comfortable atmosphere during the prebrief Uses approved coach evaluation tool(s) to collect data Completes a debrief Completes an Action Plan akes a recommendation about the coach s certification Communicates and Leads in Ways that nhance Coach Learning Promotes a positive image of Canadian sport Communicates: Listening techniques Communicates: Non-verbal cues Uses respectful language ncourages self-directed learning Provides constructive feedback Page 10

15 Coach valuator valuation Tool Summary of valuation To become certified, a Coach valuator must achieve or on all three outcomes. All Coach valuators will receive an Action Plan. Coach valuators whose performance is described as will complete, with you, an Action Plan designed to bring the Coach valuator to the level of. You have three choices regarding the Coach valuator s status: The Coach valuator is recommended as a Certified Coach valuator The Coach valuator can be re-evaluated after completing an Action Plan The Coach valuator is not recommended as a Certified Coach valuator Your final determination of the Coach valuator s status should be based upon the data gathered about each of the three outcomes. This data should be considered within the entire context of the information gathered in the portfolio and the debrief, as well as your own professional judgement, experience, and common sense. For example: If the Coach Developer achieved the standard in two of the outcomes without having a significant negative effect on the overall coach evaluation, you could recommend that the Coach valuator complete an Action Plan and then be re-evaluated. You may also decide that the portfolio does not provide you with enough information and you may need to observe the evaluation in person. Note, however, that you UST NOT recommend the Coach valuator as a Certified Coach valuator if any of the coach portfolios indicates that the Coach valuator s standard in any of the following areas is, as acceptance of such behaviour would undermine the effectiveness of the NCCP and people s views of the Program: Presents a negative image of Canadian sport and models inappropriate values and behaviours Lacks knowledge of the context and outcomes required to be evaluated Uses language that is racist, sexist, or demeaning to others Allows others to use language that is racist, sexist, or demeaning Provides feedback that is negative or judgemental or both Page 11

16 Guide to valuating Coach valuators Action Plan for Coach valuators COACH VALUATOR S NA: CD s NA: SPORT: DAT: Outcome Standard Next Steps valuates portfolios Observes and evaluates coaches Communicates and leads in ways that enhance coach learning expectations expectations improvement expectations expectations improvement expectations expectations improvement The signatures below signify an acceptance of the valuation and the Action Plan. Coach valuator s Signature: CD s Signature: CD s Recommendation: The Coach valuator is recommended as a Certified Coach valuator The Coach valuator can be re-evaluated after completing an Action Plan The Coach valuator is not recommended as a Certified Coach valuator Note: All Coach valuators will receive an Action Plan. CD s Signature: Date: Page 12

17 Summary of s Tool Summary of s Tool Instructions: This tool summarizes all the information you have gathered in one spot. Transfer all the assessment data you have received to this form. The purpose of this summary is to give you an overall picture of the Coach valuator you can use to guide your debrief with the Coach valuator. It is only AFTR the debrief that you evaluate the Coach valuator. If you cannot get a clear picture from the assessments and debrief, you may have to evaluate the Coach valuator in person. If you feel comfortable with the information you have gathered, this will not be necessary. Coach valuator: Sport: Date: Outcome: valuates Portfolios Criteria Standard of Performance by Coach #1 by Coach #2 by Coach #3 Selfassessment by Coach valuator Total Collects Portfolio arks Portfolio Debriefs Portfolio

18 Guide to valuating Coach valuators Outcome: Observes and valuates Coaches Criteria Standard of Performance by Coach #1 by Coach #2 by Coach #3 Selfassessment by Coach valuator Total Arranges a Prebrief Completes the Prebrief Creates a Comfortable Atmosphere during the Prebrief Uses Approved Coach valuation Tool(s) to Collect Data Completes a Debrief Completes an Action Plan Page 14

19 Summary of s Tool Outcome: Observes and valuates Coaches akes a Recommendation about the Coach s Certification Criteria Promotes a Positive Image of Canadian Sport Communicates: Listening Techniques Communicates: Non-verbal Cues Uses Respectful Language ncourages Selfdirected Learning Outcome: Communicates and Leads in Ways that nhance Coach Learning Standard of Performance by Coach #1 by Coach #2 by Coach #3 Selfassessment by Coach valuator Total

20 Guide to valuating Coach valuators Criteria Provides Constructive Feedback Outcome: Communicates and Leads in Ways that nhance Coach Learning Standard of Performance by Coach #1 by Coach #2 by Coach #3 Selfassessment by Coach valuator Total Page 16

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