Emergency Response 101

Transcription

1 Emergency Response 101

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3 When a Disaster Strikes

4 There are Different Kinds of Emergencies and Disasters!

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6 Preparing now for a zombie attack will also prepare you for other natural or man made disasters!

7 There are different kinds of emergencies out there that we can prepare for even a Zombie Apocalypse!

8 POTENTIAL EMERGENCIES: Fires threatening communities Hazardous Materials incident Floods or Flash Floods Winter Storm Earthquake Fires threatening communities Communications Failure Radiological accident Water Contamination Threat, Suspected or Detected Civil Disturbance Extended Power outage Explosion Work Place Violence Active Shooter Pandemic Terrorist Event Employee Error Toxic Releases Zombie Apocalypse

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10 First of all

11 Get a Kit Home Work Vehicle

12 Suggested Additional Supplies Home Work Vehicle

13 Rotate Items in your 72 Hour Emergency Kit Here are some food and snack ideas that you could have in your 72 hour emergency kit: Trail mix Beef jerky Soynuts Goldfish Snacks CLIF BAR Pudding Granola bars Energy bars Dehydrated fruit Candy GOSSNER UHT (Ultra High Temperature) Milk Ensure drinks

14 Rotate Items in your 72 Hour Emergency Kit Photo #1 Photo #2

15 Make a Plan

16 Once you ve made your emergency kit, you should sit down with your family and come up with an emergency plan. This includes where you would go and who you would call if zombies started appearing outside your door step. You can also implement this plan if there is a flood, earthquake, or other emergency.

17 You should pick two meeting places, one close to your home and one farther away. Example: Meet Family at Disneyland? members meeting by their mailbox.

18 Earthquake Be Prepared before the Earthquake Hits. At home and at work, Know Emergency Procedures! Know the location of... Emergency exits / Evacuation Routes Fire alarms Fire extinguishers Personal 72 Hour Kit Assembly Areas

19 Emergency Response Procedure Manual ERPM An ERPM describes the responsibilities, tasks and procedures which are to be carried out by employees in the event of particular hazards and emergencies. It contains the Emergency Response Plan(s) of the Company!

20 Examples of Training and Exercises Tailgate / Risk talks Table Top Exercises Functional Exercises Full Scale Exercises

21 Emergency Response Plan (ERP) Mission Statement: The providing of safe and reliable drinking water is vital to customers served by the (ABC Water Company). The task of emergency response planning is an essential part of ensuring that drinking water supplies are maintained and returned to normal quickly following an incident that causes system disruption, damage to the (Company's) facilities, or water contamination. This Plan focuses on general response measures for both natural and man-made disasters (including terrorism). The (ABC Water Company) water system has experienced operating emergencies, such as pipe breaks, pump malfunctions, and occasional power outages. More serious emergencies may result from major earthquakes, floods, windstorms, droughts, malevolent acts, or chemical spills. These incidents can drastically affect the system and cause a water supply emergency. The common element is that each emergency may threaten the system's ability to deliver safe and adequate quantities of drinking water.

22 Emergency Response Plan (ERP) Purpose An Emergency Response Plan (ERP) provides the (ABC Water Company) with procedures and actions to follow in an emergency. It also encourages an informed and cooperative environment for outside agencies and organizations that have responsibilities and resources that overlap those of the (ABC Water Company) to form partnerships and develop effective response procedures and actions. The intent of the (ERP) is to provide a comprehensive strategy and specific tactics that follow the (ABC Water Company) mission statement.

23 An Emergency Response Plan provides actions to respond to, recover from and remediate the impacts of all hazards and emergencies. a. Fires b. Floods c. Tornadoes d. Earthquakes e. Power outages f. Chemical spills g. Explosions h. Toxic releases i. Terrorism k. Violence l. Threat of an actual intentional contamination of the water system. m. Threat of contamination at a major event. n. Notification from health officials of potential water contamination. o. Intrusion through SCADA System. p. Significant structural damage to facilities resulting from an intentional act. q. Severe illness or injury

24 The ERP provides for activities during and after emergency operations and deals with three of the four phases of Preparedness emergency management as follows: Preparedness includes programs, systems, or activities that exist prior to an emergency that enhance response and readiness. Planning, training, and exercising (disaster drills) are examples of activities under this phase. Response Response actions taken immediately before, during, or directly after an emergency to save lives, minimize damage to property, and enhance the effectiveness of recovery. This phase encompasses all aspects of the actual response during an emergency, including warning, evacuation, rescue, system assessment, direction and control, and other similar operations. Recovery Recovery is both a short-term and a long-term process. Initial recovery operations seek to restore vital services to the community and provide for the basic water needs of the public. After the incident, recovery consists of system or operational changes to avoid future occurrences of the same kind. Recovery planning should include a review of ways to avoid future emergencies and to improve preparedness and response. Mitigation

25 The goals of an Emergency Response Plan and Emergency Response Procedure Manual are to help employees: a. Be able to quickly identify an emergency and initiate timely and effective response actions. b. Be able to quickly notify local, state, and federal agencies to assist in the response. c. Protect public health by being able to quickly determine if the water is not

26 Continuity of Operations (COOP) Purpose: The purpose for the (ABC Water Company) Continuity of Operations Plan (COOP) is to ensure the continued performance of the (Company s) essential functions and resources during a wide range of potential emergencies. The COOP addresses the interruption, resumption and reconstruction of critical (Company s) facilities and services. In the event of an area wide emergency or disaster, it is the responsibility of (ABC Water Company) to provide drinking water to its customers. In addition, it is the intent of the COOP to define flexible procedures for action by (ABC Water Company) personnel, to use in case of emergency, when potentially widespread failure or interruption and degrading conditions exist.

27 Continuity of Operations (COOP) Objectives: COOP planning objectives include the following: a) Ensure the safety of (ABC Water Company) personnel; b) Ensure the safety of visitors; c) Provide for the ability to continue essential services (including conducting activities from a remote location, if necessary); d) Provide for the protection of critical equipment, records and other assets; e) Maintain efforts to minimize environmental impacts; f) Provide for an orderly response, recovery and mitigation from any incident; and g) Eliminate questions and confusion

28 FOREWORD This Continuity of Operations (COOP) Plan was developed by the (ABC Water Company) to maintain the continuous operation of mission essential functions (MEFs) during an emergency which significantly disrupts normal operations or renders key operations facilities unavailable. The plan complies with all applicable state and internal policies and follows the recommendations outlined in the Federal Emergency Management Agency s Continuity Guidance Circular 1. As a dynamic document, the COOP Plan and its annexes will be routinely updated to enhance readiness and is effective immediately. This plan will be stored electronically on flash drives distributed to the Emergency Relocation Group (ERG) and all (ABC Water Company) COOP Coordinators. In addition, the (ABC Water Company) COOP Manager will ensure that the most current version is distributed to the ERG and that a hard copy of the COOP Plan is maintained at each of the Alternate Facilities. The following (ABC Water Company) officials approve this COOP Plan and the continuity procedures that are to be followed in the event of an emergency that affects the facilities and employees for which they are responsible. Approved: (ABC Water Company) General Manager & CEO Date Approved: (ABC Water Company) Assistant General Manager Date

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30 EARTHQUAKE The Big One MAGNITUDE GROUND ZERO: Wasatch Front Malad Idaho to Santaquin Utah ANSS - Advanced National Seismic System

31 Wasatch Fault

32 Most of Utah s Populated Area Lies Within an Active Earthquake Belt Earthquakes in the Utah Region

33 At least 23 large (magnitude ~7) surface-faulting earthquakes have occurred on the central segments of the Wasatch fault zone in the past 6500 years, which is an average of an earthquake every 300 years. The most recent large earthquake on the Wasatch fault took place about 300 years ago on the Nephi segment. In the Salt Lake City area, the Wasatch fault (Salt Lake City segment) has an average recurrence time between large earthquakes of about 1300 years; however, the last major earthquake occurred about 1400 years ago. Enough energy has accumulated on the Salt Lake City segment to produce a magnitude 7.0 earthquake.

34 UTAH and Idaho AREN T CALIFORNIA

35 What, me worry? Illustration by Pat Bagley

36 Earthquake Event It s a Weekday, January 15, and winter continues with its unseasonably high levels of snow fall along the Wasatch Front from Idaho and Utah. Throughout other areas of both states. There has been a strong 7.5 magnitude earthquake along the Salt Lake segment of the Wasatch Fault system causing significant damage to the region. The region covers 27,583 square miles and contains over 666,000 households. Of the 2,148,078 total population (2005 Census Bureau data), 1.7 million are estimated (80%) to be among the affected population. The earthquake lasts as long as 1 minute in some areas, covering 200 miles from Malad City, Idaho to Santaquin, Utah. There is a high chance for aftershocks, with a 6.0 magnitude and several 5.0 magnitude expected within the next 72 hours. There is currently 13 inches of snowfall on the ground, with additional 1.31 inches of snow expected within the next 24 hours. Temperatures are estimated to range from a high of 38.7 º F to a low of 19.2 º F. Cell phone and telephone circuits are busy. Critical Facilities may have also been destroyed. Highways, bridges, railways, and the Salt Lake City airport are assumed to have been severely damaged.

37 Earthquake Event - Continued Water, oil, and gas pipelines have all been estimated to have incurred sever damage. Many households (306,712) are without potable water and 5 waste water treatment facilities are damaged. Additionally, 20 communications facilities have been affected in the event. Ruptured gas lines have ignited 161 fires around Salt Lake City, burning about 7.62 square miles (or 0.03% or the region s total area). Fire crews report that water pressure is very low where they are trying to operate. The fires alone displace an estimated 30,813 people and destroy nearly $1.8 billion of building value.

38 You re the boss! What are your greatest concerns at this time? As an employee, what are your greatest concerns at this time?

39 You re the boss, what impact could there be on the following? Communications Employee well-being Continuing to deliver water to your customers What actions should you take at this point?

40 As an employee, what impact could there be on the following? Communication with your family Your well-being and the well-being of your family Supporting your employer in continuing to deliver water to your customers What actions should you take at this point?

41 You re the boss, based on the weather forecast and local news reports about the earthquake, you are advising your employees to not attempt to get home. What steps would you now take? What needs do you need to consider? What responsibilities do you have to your employees?

42 As an employee, you ve been advised by your employer not to attempt to get home. What do you do? What preparations have you made for such an event? What responsibilities does your employer have?

43 Mutual Aid, WARN, and Other Inter-local Agreements When additional resources are necessary, water agencies may need to call upon agreements with other jurisdictions. Mutual Aid Agreements WARN (e.g. IDWARN, UTWARN, etc.) This would include non-governmental organizations (NGOs) to obtain or exchange resources. American Red Cross Southern Baptists LDS Church

44 Overall Priorities Incident objectives are established based on the following priorities: L.I.P. #1. Life Safety #2. Incident Stabilization #3. Property / Environmental Conservation

45 1. Plan for the types of disasters that can happen in the area where you live. You may need to plan for a snowstorm instead of a hurricane. 2. Create your own personalized list. You may not need everything included in ready-made kits and there may be additional items you need based on your personal situation. For example, if you have pets, you may need special items. Don t forget to have supplies in your car and at work. 3. Budget emergency preparedness items as a normal expense. Even $20.00 a month can go a long way to helping you be ready. Buy one preparedness item each time you go to the grocery store. 4. Save by shopping sales. Make use of coupons and shop at stores with used goods. Don t replace your ready kit items annually, just replace and cycle through those items that have a shelf life (e.g., batteries, food). You may want to test the radio and flashlight every September to make sure they are in good working order. 5. Store water in safe containers. You don t have to buy more expensive bottled water, but make sure any containers you use for water storage are safe and disinfected. 6. Request preparedness items as gifts. We all receive gifts we don t need or use. What if your friends and family members gave you gifts that could save your life? Don t forget to protect them by sending preparedness gifts their way, too. 7. Think ahead. You are more likely to save money if you can take your time with focused and strategic shopping. It s when everyone is at the store right before a storm hits that prices are going to be higher. Use a list to avoid duplicating items when you are stressed or panicked. 8. Review your insurance policy annually and make necessary changes. When a disaster strikes, you want to know that your coverage will help you get back on your feet. Renters need policies too, in order to cover personal property. 9. Update contact records. Have an accurate phone list of emergency contact numbers. If you are prepared, you may be able to help friends and neighbors who need assistance. By sharing preparedness supplies, you can help each other. 10. Trade one night out to fund your 72-hour kit. Taking a family of four to the movies can cost upwards of $80-$100. Just one night of sacrifice could fund a 72-hour ready kit.

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47 earthquake armed intrusion building fire Adapted from JVWCD s Emergency Response Plan and Federal Emergency Management Agency guidelines, Stay where you are. Chances of injury increase with movement. Drop, Cover, and Hold on. Get under a sturdy table or other piece of furniture, cover your face and head with your arms, and hold on. Stay away from glass, windows, brick walls, outside doors and walls, lighting fixtures, wall hangings, or furniture that could fall. Use a doorway for shelter only if it is in close proximity and if it is a strong, load-bearing doorway. Expect aftershocks; stay covered. Stay inside until the shaking stops. Do not use the elevators. Open cabinets cautiously. Beware of falling and shifted objects. Stay away from damaged areas unless your assistance is specifically requested. Report to your assigned assembly location, which is, once the shaking stops. IF TRAPPED Do not light a match or lighter. Do not move about or kick up dust. Cover your mouth with clothing. Tap on a pipe or wall so rescuers can locate you. Shout as a last resort. Listen to a battery-operated radio or TV for latest emergency information. Use your cell phone to call for help. WHEN DRIVING Pull over to the side of the road and stop. Stay inside your vehicle until the shaking stops. Avoid overpasses and power lines. AVOID CONFRONTATION Do not risk your safety to protect Company assets. Call 911 when it is safe to do so. Try to note a physical description of the intruder and the number of intruders and weapons. Have an escape route and plan in mind. Warn others to avoid the risk. Help others escape. Evacuate even if others will not follow. Keep your hands visible when police officers arrive. Follow the instructions of police officers. Do not attempt to move wounded people. Once the premises are considered safe, report your whereabouts and condition to your supervisor. HIDE Hide away from the shooter s view if evacuation is not possible. Find protection if shots are fired. Lock and blockade a door with heavy furniture. Close, cover, and move away from windows. Silence your cell phone -- no vibrations. AS A LAST RESORT TAKE ACTION Act as aggressively as possible. Throw items and improvise weapons. phone threat For a bomb threat, call 911 and evacuate if warranted. For a water contamination threat, inform a supervisor or manager immediately. If the caller talks with you, remain calm and courteous. Try to engage the caller in conversation to learn more. Record the call or take notes. In a safe place, complete the appropriate checklist in the Emergency Response Plan. Keep the caller on the line as long as possible. Get a coworker to call 911. If the caller hangs up, leave the phone off the hook. Pull the fire alarm or announce on the PA system. Call 911. Use a fire extinguisher, if you are trained and the fire is of a reasonable size. Stop, drop and roll if your clothes catch on fire. Direct visitors to the exits. Do not use the elevators. Check closed doors for heat before you open them. Use the back of your hand to feel the top of the door, the doorknob, and the crack between the door and frame before opening. Do not open hot doors. Seek another route, or seal door openings and put a sign on a window. Open cool doors slowly. Stay low and go. Crawl low under any smoke to your exit. Heavy smoke and poisonous gases collect first along the ceiling. Stay outdoors. Do not re-enter the building. Go to the designated assembly location for your facility which is Notes

48 earthquake Stay where you are. Chances of injury increase with movement. Drop, Cover, and Hold on. Get under a sturdy table or other piece of furniture, cover your face and head with your arms, and hold on. Stay away from glass, windows, brick walls, outside doors and walls, lighting fixtures, wall hangings, or furniture that could fall. Use a doorway for shelter only if it is in close proximity and if it is a strong, load-bearing doorway. Expect aftershocks; stay covered. Stay inside until the shaking stops. Do not use the elevators. Open cabinets cautiously. Beware of falling and shifted objects. Stay away from damaged areas unless your assistance is specifically requested. Report to your assigned assembly location, which is, once the shaking stops. IF TRAPPED Do not light a match or lighter. Do not move about or kick up dust. Cover your mouth with clothing. Tap on a pipe or wall so rescuers can locate you. Shout as a last resort. Listen to a battery-operated radio or TV for latest emergency information. Use your cell phone to call for help. WHEN DRIVING Pull over to the side of the road and stop. Stay inside your vehicle until the shaking stops. Avoid overpasses and power lines.

49 earthquake Stay where you are. Chances of injury increase with movement. Drop, Cover, and Hold on. Get under a sturdy table or other piece of furniture, cover your face and head with your arms, and hold on. Stay away from glass, windows, brick walls, outside doors and walls, lighting fixtures, wall hangings, or furniture that could fall. Use a doorway for shelter only if it is in close proximity and if it is a strong, load-bearing doorway. Expect aftershocks; stay covered. Stay inside until the shaking stops.

50 earthquake Do not use the elevators. Open cabinets cautiously. Beware of falling and shifted objects. Stay away from damaged areas unless your assistance is specifically requested. Report to your assigned assembly location, which is, once the shaking stops.

51 earthquake IF TRAPPED Do not light a match or lighter. Do not move about or kick up dust. Cover your mouth with clothing. Tap on a pipe or wall so rescuers can locate you. Shout as a last resort. Listen to a battery-operated radio or TV for latest emergency information. Use your cell phone to call for help.

52 earthquake WHEN DRIVING Pull over to the side of the road and stop. Stay inside your vehicle until the shaking stops. Avoid overpasses and power lines.

53 armed intrusion AVOID CONFRONTATION Do not risk your safety to protect Company assets. Call 911 when it is safe to do so. Try to note a physical description of the intruder and the number of intruders and weapons. Have an escape route and plan in mind. Warn others to avoid the risk. Help others escape. Evacuate even if others will not follow. Keep your hands visible when police officers arrive. Follow the instructions of police officers. Do not attempt to move wounded people. Once the premises are considered safe, report your whereabouts and condition to your supervisor. HIDE Hide away from the shooter s view if evacuation is not possible. Find protection if shots are fired. Lock and blockade a door with heavy furniture. Close, cover, and move away from windows. Silence your cell phone -- no vibrations. AS A LAST RESORT TAKE ACTION Act as aggressively as possible. Throw items and improvise weapons.

54 armed intrusion AVOID CONFRONTATION Do not risk your safety to protect Company assets. Call 911 when it is safe to do so. Try to note a physical description of the intruder and the number of intruders and weapons. Have an escape route and plan in mind. Warn others to avoid the risk. Help others escape.

55 armed intrusion Evacuate even if others will not follow. Keep your hands visible when police officers arrive. Follow the instructions of police officers. Do not attempt to move wounded people. Once the premises are considered safe, report your whereabouts and condition to your supervisor.

56 armed intrusion HIDE Hide away from the shooter s view if evacuation is not possible. Find protection if shots are fired. Lock and blockade a door with heavy furniture. Close, cover, and move away from windows. Silence your cell phone -- no vibrations. AS A LAST RESORT TAKE ACTION Act as aggressively as possible. Throw items and improvise weapons.

57 phone threat For a bomb threat, call 911 and evacuate if warranted. For a water contamination threat, inform a supervisor or manager immediately. If the caller talks with you, remain calm and courteous. Try to engage the caller in conversation to learn more. Record the call or take notes. In a safe place, complete the appropriate checklist in the Emergency Response Plan. Keep the caller on the line as long as possible. Get a co-worker to call 911. If the caller hangs up, leave the phone off the hook.

58 building fire Pull the fire alarm or announce on the PA system. Call 911. Use a fire extinguisher, if you are trained and the fire is of a reasonable size. Stop, drop and roll if your clothes catch on fire. Direct visitors to the exits. Do not use the elevators. Check closed doors for heat before you open them. Use the back of your hand to feel the top of the door, the doorknob, and the crack between the door and frame before opening. Do not open hot doors. Seek another route, or seal door openings and put a sign on a window. Open cool doors slowly. Stay low and go. Crawl low under any smoke to your exit. Heavy smoke and poisonous gases collect first along the ceiling. Stay outdoors. Do not re-enter the building. Go to the designated assembly location for your facility which is.

59 building fire Pull the fire alarm or announce on the PA system. Call 911. Use a fire extinguisher, if you are trained and the fire is of a reasonable size. Stop, drop and roll if your clothes catch on fire. Direct visitors to the exits.

60 building fire Do not use the elevators. Check closed doors for heat before you open them. Use the back of your hand to feel the top of the door, the doorknob, and the crack between the door and frame before opening. Do not open hot doors. Seek another route, or seal door openings and put a sign on a window. Open cool doors slowly. Stay low and go. Crawl low under any smoke to your exit. Heavy smoke and poisonous gases collect first along the ceiling. Stay outdoors. Do not re-enter the building. Go to the designated assembly location for your facility which is.

61 What should go in the Notes Section?

62 Be Ready Be Prepared Before the Storm Strikes Before the Earthquake Hits Before the Zombie Apocalypse!

63 There are several different ways to survive a Zombie Attack! Tempting but what would the neighbors say?

64 The best way to survive a Zombie Attack is

65 First of all

66 Jeff King Security and Emergency Response Coordinator Jordan Valley Water Conservancy District {O} {C}