I-95 NEW HAVEN HARBOR CROSSING CORRIDOR IMPROVEMENT PROGRAM

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1 I-95 NEW HAVEN HARBOR CROSSING CORRIDOR IMPROVEMENT PROGRAM NEW HAVEN - EAST HAVEN - BRANFORD, CT STATE PROJECT NO Record of Decision Transit and Transportation System Management (TSM) Components Summary Report: January 2012 December 2012 Prepared For: Connecticut Department of Transportation 2800 Berlin Turnpike Newington, Connecticut Submitted By: Parsons Brinckerhoff 148 Eastern Boulevard Suite 2001 Glastonbury, CT March 27, 2013

2 I-95 NEW HAVEN HARBOR CROSSING CORRIDOR IMPROVEMENT PROGRAM NEW HAVEN EAST HAVEN BRANFORD, CT Record of Decision Transit and Transportation System Management (TSM) Components Summary Report: January 2012 December 2012 The I-95 New Haven Harbor Crossing (NHHC) Corridor Improvement Program is one of Connecticut s largest multi-modal transportation improvement initiatives. The program includes operational, safety and capacity improvements to over 7 miles of Interstate 95, including a new signature bridge over New Haven Harbor. In addition to new and upgraded Shore Line East commuter rail stations, there are numerous Transit and Transportation System Management (TSM) components included as part of the program. This report summarizes the current status of the implementation of the Transit and TSM components. The August, 1999 report entitled: Federal Highway Administration Record of Decision for Interstate 95 New Haven Harbor Crossing Pearl Harbor Memorial Bridge (Q-Bridge), commonly known as the ROD, documents the Transit and TSM components under Section 1.2 (pp. 3-4). The components are as follows: Shore Line East Bus Service Commuter Rail Station at State Street Improved Transit Marketing Improved Access to Transit Information Carpool Marketing Public and Private Carpool Matching Optimized Flextime Voluntary Rideshare (HOV) Preferential Parking Insurance Breaks ($40) for Rideshare (HOV)/Transit Guaranteed Ride Home

3 ROD Requirement: Shore Line East Continue to provide Shore Line East rail passenger service between New Haven and New London. Service levels in operation at the time of the start of construction will be continued. Ridership and service frequencies will be monitored regularly to determine the need for service modifications. Shore Line East Total # of Riders by Year 568, , , , , , , , , , , , * Total Riders 298, , , , , , , , , , , ,102 Difference 15.5% 11.7% 5.2% 4.4% 8.2% 5.6% 17.5% -1.9% 4.8% 3.2% 0.3% An additional 136 SLE passengers took the bus from Union Station eastbound in Summer of 2010 due to track construction. Total number of riders per year does not include State Street Rail Station riders. 1

4 ROD Requirement: Shore Line East Continue to provide Shore Line East rail passenger service between New Haven and New London. Service levels in operation at the time of the start of construction will be continued. Ridership and service frequencies will be monitored regularly to determine Shore Line East Total # of Riders by Month for Weekday Service Total # of Riders Weekday by Month 2011 Total # of Riders Weekday by Month ,547 41,033 35,563 36,140 46,505 45,332 49,576 47,015 47,647 48,794 47,761 44,457 44,850 41,829 44,684 46,535 45,939 43,895 44,639 44,065 41,557 45,242 41,941 36,803 January February March April May June Year Days of Service Total Weekday Riders 35,563 42,547 36,140 41,033 46,505 45,332 44,457 43,895 47,015 44,639 49,576 45,242 Difference 19.6% 13.5% -2.5% -1.3% -5.1% -8.7% July August September October November December Year Days of Service Total Weekday Riders 44,684 47,647 46,535 48,794 45,939 41,941 47,761 44,065 44,850 41,557 41,829 36,803 Difference 6.6% 4.9% -8.7% -7.7% -7.3% -12.0% Jan-Dec Totals Year Days of Service Total Riders 530, ,495 Difference -1.4% 2

5 ROD Requirement: Shore Line East Continue to provide Shore Line East rail passenger service between New Haven and New London. Service levels in operation at the time of the start of construction will be continued. Ridership and service frequencies will be monitored regularly to determine the need for service modifications. Shore Line East Total # of Riders by Month for Weekend & Holiday Service 2011 Total Riders 2012 Total Riders 11,226 5,576 6,034 5,336 5,231 5,095 4,505 5,986 5,263 6,941 6,201 6,549 5,969 8,578 5,815 5,035 8,407 5,346 5,900 5,161 7,482 6,640 9,021 6,753 January February March April May June Year Days of Service Total Weekend & Holiday Riders 5,576 6,034 5,095 5,336 4,505 5,231 5,263 5,986 6,941 6,201 5,969 6,549 Difference 8.2% 4.7% 16.1% 13.7% -10.7% 9.7% July August September October November December Year Days of Service Total Weekend & Holiday Riders 8,578 11,226 5,035 5,815 5,346 8,407 5,900 5,161 7,482 6,640 6,753 9,021 Difference 30.9% 15.5% 57.3% -12.5% -11.3% 33.6% Year Days of Service Total Riders Jan-Dec Totals ,443 81,607 Difference 12.6% 3

6 ROD Requirement: Shore Line East Continue to provide Shore Line East rail passenger service between New Haven and New London. Service levels in operation at the time of the start of construction will be continued. Ridership and service frequencies will be monitored regularly to determine the need for service modifications. Shore Line East Average # of Daily Riders for Weekday Service Average Daily Riders 2011 Average Daily Riders ,128 2,061 2,082 1,901 1,967 2,040 2,198 2,108 2,356 2,316 2,043 2,217 2,525 2,356 2,207 2,180 2,267 2,342 2,348 2,220 2,245 2,215 2,115 2,131 Shore Line East Average # of Daily Riders for Weekend & Holiday Service 2011 Average Daily Riders 2012 Average Daily Riders 2,

7 ROD Requirement: Commuter Rail Station at State Street - CONSTRUCTION COMPLETED Construct a new commuter rail passenger station stop on State Street, between Court and Chapel Streets in New Haven. This station will serve rail commuters who desire more direct access to downtown New Haven. The new State Street station stop would be in addition to stops currently served by the Shore Line East commuter rail service (New Haven to New London). RIDERSHIP WILL CONTINUE TO BE MONITORED. State Street Commuter Rail Station Shore Line East Average # of Daily Riders (Quarterly Averages) Quarterly Average Westbound Quarterly Average Eastbound Q1 10 Q2 10 Q3 10 Q4 10 Q1 11 Q2 11 Q3 11 Q4 11 Q1 12 Q2 12 Q3 12 Q4 12 5

8 ROD Requirement: Commuter Rail Station at State Street - CONSTRUCTION COMPLETED Construct a new commuter rail passenger station stop on State Street, between Court and Chapel Streets in New Haven. This station will serve rail commuters who desire more direct access to downtown New Haven. The new State Street station stop would be in addition to stops currently served by the Shore Line East commuter rail service (New Haven to New London). RIDERSHIP WILL CONTINUE TO BE MONITORED. State Street Commuter Railroad Station Shore Line East Average # of Daily Riders (January 2012 December 2012) Average Daily Riders Westbound Average Daily Riders Eastbound Jan 12 Feb 12 Mar 12 Apr 12 May 12 Jun 12 Jul 12 Aug 12 Sep 12 Oct 12 Nov 12 Dec 12 Commuter Connection buses pick up at State Street in the morning and drop off at Union Station in the afternoon/evening. The Union Station Shuttle, which started in December 2010, is a free weekday service connecting rail passengers using Union Station to additional off-site parking locations, including the Temple Street Garage and the parking lot at the former Coliseum site. All shuttle trips extend to the New Haven Green, creating easy connections to all other CTTRANSIT local bus routes in New Haven. The Union Station Shuttle runs continuously every 20 minutes, from 6:05 AM until 10:15 PM, Monday through Friday. 6

9 ROD Requirement: Bus Service Continue to provide bus service between Branford and New Haven via the Tomlinson (Route 1) Bridge at service levels in operation at the time of the start of construction. This will include service on Connecticut Transit Routes F & G. Ridership and service frequencies will be monitored regularly to determine the need for service modifications. DATTCO "S" Route Monthly Ridership ,277 9,729 7,733 7,365 11,216 8,470 12,216 10,576 10,270 7,733 7,733 8,102 10,925 7,365 12,442 8,470 10,940 11,185 7,733 7,733 10,433 7,733 9,206 9,381 DATTCO "S" Route Average Daily Riders January February March April May June Year Days of Service Total Riders 7,733 8,277 7,365 9,729 8,470 11,216 7,733 10,576 7,733 10,270 8,102 12,216 July August September October November December Year Days of Service Total Riders 7,365 10,925 8,470 12,442 7,733 10,940 7,733 11,185 7,733 10,433 9,206 9,381 Total Days of Service Total Riders , ,590 7

10 ROD Requirement: Bus Service Continue to provide bus service between Branford and New Haven via the Tomlinson (Route 1) Bridge at service levels in operation at the time of the start of construction. This will include service on Connecticut Transit Routes F & G. Ridership and service frequencies will be monitored regularly to determine the need for service modifications. CTTransit F Line Average Daily Riders (2nd Tuesday of Month) , CTTransit G Line Average Dil Daily Riders (2nd Tuesday of Month)

11 ROD Requirement: Improved Transit and Carpool/Vanpool Marketing Marketing measures can include direct mail, newspaper advertisements and television spots and more frequent distribution of improved schedules. ROD Requirement: Improved Access to Transit Information Up-to-date schedules will be maintained at each transit stop and the transit information telephone line will be improved to minimize busy signals. Distribution of SLE Distribution of I-95 Brochures I-95 Webletters Public Information Presentations Total # of Schedules Distributed: 38,000 Total # of New Brochures: 2,500 *The total number of s sent include the number of announcements Total # of Announcements Sent: 75,884 *Total # of s Sent: 7 Total # of Presentations: 25 Total # of Attendees: 1,793 Van Service * Additional vans are available # of Vans in Corridor 11 # of Vanpool Riders in Corridor # of Vanpool Seats

12 ROD Requirement: Improved Transit and Carpool/Vanpool Marketing Marketing measures can include direct mail, newspaper advertisements and television spots and more frequent distribution of improved schedules. ROD Requirement: Improved Access to Transit Information Up-to-date schedules will be maintained at each transit stop and the transit information telephone line will be improved to minimize busy signals. Website Visits January December 2012 Shore Line East CTRides CTTransit I 95 NHHCCI Program 9,692 1,834 1,721 2,027 3,882 3,736 4,351 31,743 30,342 32,943 3,039 9,013 36,704 3,398 12,492 41,028 2,797 2,065 5,895 6,174 11,697 47,820 52,282 53,660 3,383 1,595 5,886 7,819 39,783 40,019 1,480 1,245 12,333 10,278 45,242 44,613 Jan 12 Feb 12 Mar 12 Apr 12 May 12 Jun 12 Jul 12 Aug 12 Sep 12 Oct 12 Nov 12 Dec 12 Website Shore Line East 31,743 30,342 32,943 36,704 41,028 47,820 52,282 53,660 39,783 40,019 45,242 44,613 CT Rides 3,882 3,736 4,351 9,013 12,492 11,697 5,895 6,174 5,886 7,819 12,333 10,278 CTTransit* I-95 NHHCIP 1,834 1,721 2,027 3,039 3,398 9,692 2,797 2,065 1,595 3,383 1,480 1,245 Monthly Totals 43,382 41,722 45,244 54,679 62,841 75,132 66,897 67,822 53,187 57,144 64,978 62,059 * CTTransit data represents average monthly visits to the routes and the schedule listing pages of website only. Total Yearly Website Visits: 695,091 10

13 ROD Requirement: Improved Transit and Carpool/Vanpool Marketing Marketing measures can include direct mail, newspaper advertisements and television spots and more frequent distribution of improved schedules. ROD Requirement: Improved Access to Transit Information Up-to-date schedules will be maintained at each transit stop and the transit information telephone line will be improved to minimize busy signals. Phone Calls January December 2012 Shore Line East CT Rides 4, ,486 1,814 2,272 2,052 2,129 2,420 2,242 1,769 2,786 1,842 1, ,024 1,038 1, ,107 1, Jan 12 Feb 12 Mar 12 Apr 12 May 12 Jun 12 Jul 12 Aug 12 Sep 12 Oct 12 Nov 12 Dec 12 Phone Calls Shore Line East 1, ,024 1,038 1, ,107 1, CT Rides 52 4,464 1,486 1,814 2,272 2,052 2,129 2,420 2,242 1,769 2,786 1,842 Monthly Totals 1,294 5,181 2,170 2,631 3,195 3,076 3,167 3,483 3,054 2,876 3,850 2,668 * CTTransit no longer supports the means to accurately determine the number of calls to Customer Service. Total Yearly Phone Calls: 36,645 11

14 ROD Requirement: Optimized Flextime Employers in the region will be approached by ConnDOT or its representative (e.g., rideshare brokerage firm) with a marketing information program about the employer voluntarily providing flextime work schedules. Ongoing or periodic reviews and surveys will be made to ascertain the level of participation; adjustments to the program will be made to concentrate on the most productive types of employees. ROD Requirement: Voluntary Rideshare (HOV) Preferential Parking Employers in the region will be approached by ConnDOT or its representative (e.g., rideshare brokerage firm) with a marketing information program about the employer voluntarily providing preferential parking for rideshare (HOV) participants. Ongoing or periodic reviews and surveys will be made to ascertain the level of participation; adjustments to the program will be made to concentrate on the most productive types of employees. ROD Requirement: Guaranteed Ride Home Employers in the region will be approached by ConnDOT or its representative (e.g., rideshare brokerage firm) to set up a program in which the employer would voluntarily provide for documented rideshare (HOV/transit) riders taxi or equivalent service to the home from the workplace in the event of certain unusual or emergency conditions comprising up to one percent of workdays. *Total Employers Contacted January 2012 December ,041 5,041 5,041 Optimized Flextime/Telecommuting Voluntary Rideshare (HOV)/Preferential Parking Guaranteed Ride Program *Employers were contacted and presented with a marketing information program for all options. Within the 5041 employers contacted, 431 meetings were held with new employers. 12

15 ROD Requirement: Insurance Breaks ($40) for Rideshare (HOV)/Transit All insurance providers serving the region will be approached by ConnDOT or its representative to set up a program in which the insurance company would voluntarily provide an annual rebate to auto insurance policy holders who could document regular THIS COMMITMENT HAS BEEN FULFILLED # of Insurance Companies Contacted* 467 Companies were contacted between June 2002 and December 2002 * Insurance companies licensed to write auto insurance policies in the state. 13

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