Northumbria University. Travel Plan Update

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1 Northumbria University Travel Plan Update August 2011

2 Northumbria University Travel Plan Update Travel Plan Update August 2011 Notice This document and its contents have been prepared and are intended solely for Northumbria University information and use in relation to the Travel Plan Update. Atkins Limited assumes no responsibility to any other party in respect of or arising out of or in connection with this document and/or its contents. Document History JOB NUMBER: DOCUMENT REF: Northumbria University TP Update - Draft v10.docx 1 Draft Travel Plan v1 IP HV IP HV 27/07/09 2 Draft Travel Plan v2 IP IP RB - 01/01/10 3 Draft Travel Plan v3 IP IP RB - 28/02/10 4 Draft Travel Plan v4 IP RB HV - 02/04/10 5 Draft Travel Plan v5 IP RB RB HV 06/04/10 6 Draft Travel Plan v6 IP HV HV HV 13/04/10 7 Draft Travel Plan v7 IP/ TD AJK AJK AJK 30/06/11 8 Draft Travel Plan v8 IP/ TD DM AJK AJK 22/07/11 9 Draft Travel Plan v9 IP/ TD/ VB AJK AJK AJK 05/08/11 10 Draft Travel Plan v10 IP/ TD/ VB AJK AJK AJK 08/08/11 Revision Purpose Description Originated Checked Reviewed Authorised Date /Northumbria University TP Update - Draft v10.docx

3 Contents Section Page 1. Introduction Northumbria University Why a Travel Plan? Travel Plan Structure Site Audit Access to the Campuses Facilities on University Campuses Travel Plan Measures Current Travel Patterns Mode of travel Overall University Split Staff Travel Patterns Student Travel Patterns Summary Revised Travel Plan Targets, Measures and Action Plan Travel Plan Objectives Travel Plan Targets / Revised Action Plan 75 List of Tables Table 2.1 Distance to University Campus Sites 11 Table 2.2 Sunderland and Newcastle to Carlisle Line Service Frequency 13 Table 2.3 Berwick upon Tweed to Newcastle Line Service Frequency 14 Table 2.4 Middlesbrough to Newcastle Line Service Frequency 15 Table 2.5 Monthly and Annual Rail Pass Costs 16 Table 2.6 Haymarket Metro Station Service Frequency 17 Table 2.7 Manors Metro Station Service Frequency 18 Table 2.8 Four Lanes End Metro Station Service Frequency 18 Table 2.9 Tyne and Wear Metro Season Tickets 19 Table 2.10 Tyne and Wear Metro Student Season Tickets 19 Table 2.11 City Campus Bus Services 21 Table 2.12 Coach Lane Campus Bus Services 22 Table 2.13 Staff Discounted PT Ticket Uptake at the University 22 Table 2.14 Public Transport Costs (Annual Ticket Costs) 22 Table 2.15 University Parking Spaces Table 2.16 City Campus Parking Space Breakdown 25 Table 2.17 Coach Lane Campus Parking Space Breakdown 26 Table 2.18 University Cycle Parking Provision 29 Table 2.19 Motorcycle Parking Space Provision 30 Table 3.1 Travel Plan Action Plan Performance Summary 2007 to 20010/11 32 Table , 2009 and 2010/11 Modal Split Comparison All Respondents 36 Table , 2009 and 2010 Modal Split Comparison All Staff 37 Table Modal Split Comparison by Campus All Staff /Northumbria University TP Update - Draft v10.docx 2

4 Table 4.4 Staff Origins, Postal Area Data All Staff 38 Table , 2009 and 2010 Comparison of Distance Travelled to Work All Staff 41 Table , 2009 and 2010 Comparison of Journey Duration to the University All Staff 41 Table , 2009 and 2010 Comparison of Journey Duration from the University All Staff 42 Table , 2009 and 2010 Comparison of Days Worked per Week All Staff 42 Table , 2009 and 2010 Comparison of Start Times All Staff 43 Table , 2009 and 2010 Comparison of Finish Times All Staff 43 Table Age Groups All Staff 43 Table , 2009 and 2010 Distance Travelled to Work Staff Car Drivers 44 Table and 2010 Journey Duration to and from Work Staff Car Drivers 45 Table and 2010 Journey Duration within a 5 Mile Radius of the University Staff Car Drivers 45 Table and 2010 Comparison of Parking Permits Staff Car Drivers 46 Table and 2010 Comparison of Parking Permits at the City Campus Staff Car Drivers 47 Table and 2010 Comparison of Parking Permits at the Coach Lane Campus Staff Car Drivers47 Table and 2010 Need to Use the Car for Work Staff Car Drivers 49 Table and 2010 Willingness to Car Share Staff Car Drivers 49 Table and 2010 Incentives to Encourage Cycling Staff Car Drivers 50 Table and 2010 Distance Travelled to Work Staff PT Users 51 Table and 2010 Time taken to Travel to and from Work Staff PT Users 51 Table and 2010 Type of Public Transport Tickets Staff PT Users 52 Table and 2010 Willingness to Consider Cycling and Walking Staff PT Users 52 Table and 2010 Distance Travelled to Work Staff who walk and cycle 53 Table and 2010 Time taken to Travel to and from Work Staff who walk and cycle 53 Table , 2009 and 2011 Modal Split Comparison All Students 54 Table Modal Split Comparison by Campus All Students 55 Table 4.29 Student Origins, Postal Area Data All Students 55 Table and 2011 Comparison of Distance Travelled to the University All Students 59 Table and 2011 Comparison of Journey Duration to the University All Students 60 Table and 2011 Comparison of Journey Duration from the University All Students 61 Table and 2011 Comparison of Days Worked per Week All Students 61 Table and 2011 Comparison of Start Times All Students 62 Table and 2011 Comparison of Finish Times All Students 62 Table Age Groups All Students 63 Table and 2011 Distance Travelled to the University Student Car Drivers 63 Table Journey Duration to and from the University Student Car Drivers 64 Table Journey Duration within a 5 Mile Radius of the University Student Car Drivers 64 Table and 2011 Main Reason for Travelling by Car to the University Student Car Drivers 65 Table and 2011 Incentives to Encourage Cycling Student Car Drivers 65 Table and 2011 Distance Travelled to the Campuses Student PT Users 66 Table and 2011 Time taken to Travel to the Campuses Student PT Users 67 Table and 2011 Willingness to Consider Cycling and Walking Student PT Users 68 Table and 2011 Distance Travelled to the campuses Student who walk and cycle 69 Table Time taken to Travel to Work Student Pedestrians and Cyclists 69 Table Staff Modal Split Targets and Performance 72 Table Student Modal Split Targets and Performance 72 Table 5.3 Revised Staff Modal Split Targets 74 Table 5.4 Revised Student Modal Split Targets 74 Table 5.5 Revised Targets for Cycle and Motorcycle Parking 76 Table 5.7 City Campus Parking Permits /Northumbria University TP Update - Draft v10.docx 3

5 Table 5.8 Cost of University Parking Permits 2005 to Table 5.9 Measure 2: Managing the Demand for Parking 79 Table 5.10 Measure 3: Car Share Scheme 80 Table 5.11 Measure 4: Inter Campus Shuttle Bus Service 81 Table 5.12 University Corporate Public Transport Discounted Tickets 82 Table 5.13 Measure 5: University Corporate Public Transport Scheme 82 Table 5.14 Measure 6: Public Transport Information and Incentives 83 Table 5.15 Measure 7: Partnership Working 85 Table 5.16 Measure 8: Promote Cycling 86 Table 5.17 Measure 9: Promote Walking 87 Table 5.18 Measure 10: University Vehicle Fleet 88 Table 5.19 Measure 11: Rental Cars, Taxis and Pool Cars 89 Table 5.20 Measure 12: Reducing the Need to Travel 90 Table 5.21 Measure 13: Implementing the Travel Plan 91 Table 5.22 Measure 14: Travel Plan Promotion 92 Table 5.23 Measure 15: Monitoring and Reviewing the Travel Plan 93 Table 5.24 Revised Travel Plan Action Plan 2010/ List of Figures Figure 1.1 City Campus Layout Plan 7 Figure 1.2 Coach Lane Campus Layout Plan 9 Figure 2.1 Sunderland and Newcastle to Carlisle Line Route Map 12 Figure 2.2 Berwick-upon-Tweed to Newcastle Line Route Map 13 Figure 2.3 York to Newcastle Line Route Map 14 Figure 2.4 Middlesbrough to Newcastle Line Route Map 15 Figure 2.5 Newcastle to Chathill Local Train Services 16 Figure 2.6 Tyne and Wear Metro Network 19 Figure Staff Origins All Staff 39 Figure Origin by Mode of Transport All Staff 40 Figure Student Origins All Students 57 Figure Origin by Mode of Transport All Students 58 Figure and 2011 Comparison of Distance Travelled to the University All Students 59 Figure and 2011 Comparison of Journey Duration to the University All Students 60 Figure and 2011 Comparison of Journey Duration from the University All Students 61 Figure and 2011 Distance Travelled to the Campuses Student PT Users 66 Figure Type of Public Transport Tickets Student PT Users 67 Figure Type of Public Transport Tickets Student PT Users 68 Appendices Appendix A Inter Campus Bus Service Route & Timetable 96 Appendix B University Vehicle Fleet /Northumbria University TP Update - Draft v10.docx 4

6 Executive Summary Northumbria University, located across two campuses in Newcastle upon Tyne, is an expanding multicultural learning community providing undergraduate and postgraduate courses. The larger of the two campus sites is City Campus and is located in Newcastle City centre opposite the Civic Centre. This campus is further subdivided into City Campus West and City Campus East and in total accommodates approximately 18,727 students together with 2,180 staff. Coach Lane Campus, which comprises the smaller of the two University campuses, is located three miles to the north-east of Newcastle City centre in the suburb of Benton. The campus currently accommodates 8,783 students, of which 262 students reside on campus, and 320 staff. A Travel Plan has been prepared for the University following a request by Newcastle City Council in 2005 to produce a Travel Plan for the two existing campuses at the time (City Campus West and Coach Lane Campus) and what was the proposed City Campus East development. This requirement was in line with the objectives and targets set out in the Tyne and Wear Local Transport Plan : Objective to reduce rate of growth and/or level of traffic on local roads by encouraging travel to work by walk, cycle and public transport ; and Target to increase in medium (+100 staff) establishments covered by travel plans and increase number of travel plans in schools, colleges & hospitals by The Travel Plan prepared in 2005 consequently established modal split targets to be achieved by 2007, which coincided with the opening year of the new City Campus East together with modal split targets for Year 4 of its operation in In order to track the progress of the Travel Plan and the targets, staff and student travel surveys have been undertaken in 2007, 2009 and 2010/11 (Autumn 2010 for staff and Spring 2011 for students) to understand travel patterns and behaviours. Throughout this process the Travel Plan has been an evolving document that has been updated following each of the travel surveys. Results from the 2007 travel survey demonstrated that the implementation of the Travel Plan over the previous two years had been successful, with the 2011 modal splits already attained during this period. There were 15 measures outlined in the 2007 Travel Plan and to date 13 of those have been fully implemented whilst the remaining two have been partially implemented. Therefore in the period 2007 to 2011 the University has made excellent progress in implementing its Travel Plan measures, which included the provision of new shower, locker and changing facilities at the Coach Lane Campus, improved car parking management and improvements to the University Inter Campus Bus Service. The surveys during 2009 and 2010/11 have since provided further understanding of the patterns and behaviours of staff and students travelling to each site, and consequently an understanding of how existing facilities and planned improvements cater for staff and students at the University. In summary, the University has consistently maintained a low level of car use by its staff and students, particularly when considering the limited public transport provision and business/placement requirements associated with its Coach Lane Campus. Overall cycling continues to grow whilst public transport use remains high set against large fare increases (up to 22% since the first travel plan update) and more part time work which can discourage annual public transport ticket sales. The analysis of these results together with incorporating an understanding of recent developments at the University has facilitated an update of the Travel Plan objectives and targets established in 2009 together with the Travel Plan Action plan being revised for the period of 2010/11 to It was identified during this process that the ambitious 2012 targets, established in the 2009 Travel Plan update, to achieve a 20% mode share for staff driving to University and a 19.5% mode share for students travelling to the campuses by car are unlikely to be achieved. This also applies to staff and students travelling to the University by other modes, in particular walking where it is difficult to understand how the target percentage share will be met within one year. To this end the targets for 2012 have been amended in order that they are realistically in line with the most recent surveys conducted in 2010 and /Northumbria University TP Update - Draft v10.docx 5

7 These revised targets seek to achieve, by 2012, a reduction in the proportion of single occupancy staff car journeys to 25% together with aiming to increase the proportion of staff public transport journeys to 48%, cycling to 7% and walking to 10%. With regards to student travel, the University aims to reduce the proportion of single occupancy car journeys to 22% together with increasing public transport journeys to 39%, cycling to 5% and walking to 25%. These targets will be facilitated through the updated Travel Plan Action plan that seeks to build upon established measures such as managing demand for car parking, the promotion of public transport and cycling, pursuing the car share scheme primarily for staff and continuing to monitor the usage and obtain feedback from actual and potential users of the inter campus shuttle bus service. It is consequently anticipated that the revision of the targets and measures will enable the University to realistically continue to pursue its excellent progress in driving more sustainable travel of both staff and students /Northumbria University TP Update - Draft v10.docx 6

8 1. Introduction 1.1 Northumbria University Northumbria University offers undergraduate and postgraduate courses on two campuses located in Newcastle upon Tyne City Campus The City Campus is located in Newcastle city centre, south and east of the Civic Centre. This campus is further subdivided into City Campus West and City Campus East. A layout plan of the City Campus is illustrated in Figure 1.1 below. Figure 1.1 City Campus Layout Plan The City Campus is the larger of the two University campuses, accommodating approximately 18,727 students in the schools of: Newcastle Business School; Northumbria Law School; School of Life Sciences; School of Arts and Social Sciences; School of the Built and Natural Environment; School of Computing, Engineering and Information Sciences; School of Design; School of Health, Community and Education Studies; and /Northumbria University TP Update - Draft v10.docx 7

9 The Graduate School. The City Campus provides accommodation to meet the needs of all of the above schools, together with a Library and Students Union. Presently, approximately 2,180 staff are based at the City Campus. As detailed above, the City Campus is subdivided into City Campus West and East. City Campus West provides 140,000 m² of academic and administrative support accommodation on a 30 acre site bounded by College Street, Ellison Place, the Central Motorway and Sandyford Road. University support services are also housed at City Campus West. Many of the City Campus West buildings were built in the 1960s and 1970s with neighbouring buildings progressively bought to support the University s growth. Although many of the buildings are aesthetically pleasing, the majority are not designed to cope with the needs and demands of a modern University. Consequently, there was a programme to update and refurbish a large number of the campus buildings to improve their overall condition, efficiency and functionality. This included extension and landscaping of the Ellison Quadrangle. As part of the refurbishment programme, the University also built the new multi-million pound Sports Central. Opened in September 2010, this 30 million facility contains a four-court hall, spectator seating for 2,500 people, 150-station fitness suite, exercise/dance studios, teaching rooms, squash courts, fencing room, a 40m sprint training track and a 6 lane 25-metre swimming pool. In September 2007, the City Campus expanded with the opening of new purpose built accommodation housing the schools of Design, Law and Business. This 100 million development is known as City Campus East and caters for approximately 9,000 students and 450 staff. A new footbridge links City Campus East to the established site at City Campus West. City Campus West Redevelopment After the successful completion and occupation of the City Campus East Development, the University has now completed the refurbishment and development of its City Campus West facilities. A focal point of the redevelopment at City Campus West is the new Sports Central on the site of the former Northumberland Building Annexe. This facility, which has been designed over three levels, will provide some of the most outstanding fitness and training facilities in the country. The building, which opened in September 2010, features a range of flexible, state of the art facilities which is open for the use of students, staff and members of the public to enjoy. The primary use of the building is for indoor sports, high performance training, and to provide leisure activities for the University students, staff and the local community. Despite this expansion of facilities at City Campus West no additional car parking has been adopted. The only inclusion of any vehicle parking linked to the new Sports Central will be dedicated spaces for coaches as well as additional spaces for specialist vehicles including broadcasting units etc. Under CCTV protection in the main quadrangle, just a minute s walk from Sports Central there are spaces for over 100 bicycles to be parked with a further 20 dedicated spaces directly outside the new building s entrance. Access to public transport information will be in reception and shared public areas of the Sports Central. A significant component of the refurbishment of City Campus West ensures that Northumberland Road has been given over to pedestrian prioritisation. This will deliver a largely car-free area to /Northumbria University TP Update - Draft v10.docx 8

10 allow ease of walking and cycling to areas of the University campus and beyond. With the establishment of the new entrance road off Sandyford Road (Day Street) cars entering the campus no longer need to access the, at times, congested Sandyford Road/St Mary s Place area, assisting in delivering the Local Transport Plan s aims for the City. The realignment of Radnor Street in 2010 has seen a major improvement in road layouts which benefits all users including cyclists as well as improving pedestrian access through the campus. The redevelopment of City Campus West has been carried out with a strong focus on pedestrian and cyclist requirements and delivers a safer, accessible environment for sustainable commuters Coach Lane The Coach Lane Campus is located three miles from Newcastle city centre, to the north-east, in the suburb of Benton. A layout plan of the Coach Lane Campus is illustrated in Figure 1.2 below. Figure 1.2 Coach Lane Campus Layout Plan The Coach Lane Campus was extended in 1999 to provide additional accommodation for the School of Health, Community and Education Studies. The Campus currently accommodates 8,783 students and 320 staff. Residential accommodation for 262 students is also provided at the Coach Lane Campus /Northumbria University TP Update - Draft v10.docx 9

11 1.2 Why a Travel Plan? In 2005, Newcastle City Council requested that a comprehensive Travel Plan be produced for the two existing campuses (City Campus West and Coach Lane Campus) and the proposed City Campus East development. This requirement was in line with the objectives and targets set in the Tyne and Wear Local Transport Plan : Objective to reduce rate of growth and/or level of traffic on local roads by encouraging travel to work by walk, cycle and public transport ; and Target to increase in medium (+100 staff) establishments covered by travel plans and increase number of travel plans in schools, colleges & hospitals by The 2005 Travel Plan set modal split targets for 2007, the opening year of the new City Campus East and for Year 4 of its operation in A staff and student survey was then undertaken in 2007 to update the 2005 Travel Plan. Results from the 2007 travel survey showed that the implementation of the Travel Plan over the previous two years had been successful, with the 2011 modal split targets already attained. In this time, the University achieved a 12.8 percentage point reduction in the proportion of staff driving to work through a strong parking management policy, as supported by Travel Plan measures which encouraged and facilitated the use of more sustainable modes of transport. Over the same time period, public transport usage increased by 12.4 percentage points and cycling to work by 1.5 percentage points. The very low student response rate in 2007 meant that changes in student travel patterns were more difficult to verify, although the results indicated that student travel patterns remained relatively stable, with just over 25% of students driving to the campuses and just over 40% of students using public transport to get to the University. This Travel Plan Update draws on previous University Travel Plan targets and measures, which were formulated using the results from associated staff and student surveys. The results from the 2010 staff and 2011 student surveys have been used to revise the Travel Plan targets and measures. 1.3 Travel Plan Structure The remainder of this Travel Plan is structured as follows: Section 2: Updated site audit and details of campus facilities; Section 3: A summary of Travel Plan measures implemented in the period 2007 to 2010/11; Section 4: Travel patterns (comparing 2007 to 2010 travel survey results if possible); and Section 5: Revised Travel Plan objectives and targets, detail on measures implemented in the period 2007 to 2010/11 and measures moving forward to 2012/13. 1 Tyne and Wear Local Transport Plan , Section /Northumbria University TP Update - Draft v10.docx 10

12 2. Site Audit This section updates the site audit and evaluates access provision to Northumbria University campuses. 2.1 Access to the Campuses Car and Motorcycle The University s City Campus West is located along and to the west of the A167(M) Central Motorway. The City Campus East site is located in the same area, on the opposite side of the Motorway. The Coach Lane Campus is located approximately 3 miles to the north-east of Newcastle city centre. Table 2.1 below shows distances to the City and Coach Lane Campuses from main regional centres. Table 2.1 Distance to University Campus Sites Regional Centre City Campus Coach Lane Campus Ashington 15 miles 14 miles Blyth Valley 14 miles 12 miles Castle Morpeth 14.5 miles 15 miles Chester le Street 10 miles 12 miles Consett 15.5 miles 17.5 miles Durham 17 miles 19 miles Easington 20.5 miles 23 miles Gateshead 2 miles 4 miles Gosforth 3 miles 2.6 miles Heaton 1.4 miles 1.9 miles Hexham 22.5 miles 25 miles South Shields 10.5 miles 10 miles Sunderland 13.5 miles 15.5 miles Whitley Bay 9.5 miles 7 miles /Northumbria University TP Update - Draft v10.docx 11

13 2.1.2 Public Transport By Train Newcastle Central Train Station is situated on Neville Street, less than a mile from the City Campus site (15 to 20 minute walk). Newcastle upon Tyne is located on the East Coast main line linking England with Scotland. Four main routes serve Newcastle upon Tyne and these are detailed below. Sunderland and Newcastle to Carlisle Line The journey to Newcastle station takes on average 1 hour 50 minutes from Carlisle, 40 minutes from Hexham, 25 minutes from Prudhoe, 10 minutes from the Metro Centre and 20 minutes from Sunderland. Table 2.2 and Figure 2.1 include more information about service frequencies on the Sunderland and Newcastle to Carlisle Line. Figure 2.1 Sunderland and Newcastle to Carlisle Line Route Map /Northumbria University TP Update - Draft v10.docx 12

14 Table 2.2 Sunderland and Newcastle to Carlisle Line Service Frequency Day Type First Train arriving to / departing from Newcastle Number of trains arriving at / departing from Newcastle Last train arriving at / departing from Newcastle From Hexham Weekdays 06: :14 Saturdays 06: :14 Sundays 09: :59 From Newcastle Weekdays 06: :30 Saturdays 06: :22 Sundays 09: :15 Berwick-upon-Tweed Newcastle Line East Coast and Cross Country Trains run services between Berwick-upon-Tweed and Newcastle. There is a limited service which runs in mornings and evenings. Figure 2.2 below shows the route and service frequencies are shown in Table 2.3. Figure 2.2 Berwick-upon-Tweed to Newcastle Line Route Map /Northumbria University TP Update - Draft v10.docx 13

15 Table 2.3 Berwick upon Tweed to Newcastle Line Service Frequency Day Type First Train arriving to / departing from Newcastle Number of trains arriving at / departing from Newcastle Last train arriving at / departing from Newcastle From Berwick upon Tweed Weekdays 06: :43 Saturdays 06: :44 Sundays 14: :44 From Newcastle Weekdays 05: :07 Saturdays 06: :36 Sundays 10: :39 York Newcastle Route East Coast, Cross Country Trains and First Transpennine Express run services between York and Newcastle. Some East Coast services call at Darlington and Durham, some Cross Country Trains services call at Darlington, Durham and Chester-le-Street. Some Transpennine Express services call at Thirsk, Northallerton, Durham and Chester-le-Street. Figure 2.3 below shows the route in more detail. Figure 2.3 York to Newcastle Line Route Map Middlesbrough Newcastle Line Northern Rail operates the route between Middlesbrough and Newcastle. It also runs services between Newcastle Central and the Metro Centre (10 to 15 minutes). Travelling from Middlesbrough to Newcastle takes approximately 1 hour and 15 minutes. Hartlepool is approximately 50 minutes away. It takes 35 minutes to travel from Sunderland and 10 minutes from Heworth /Northumbria University TP Update - Draft v10.docx 14

16 Figure 2.4 Middlesbrough to Newcastle Line Route Map Table 2.4 Middlesbrough to Newcastle Line Service Frequency Day Type First Train arriving to / departing from Newcastle Number of trains arriving at / departing from Newcastle Last train arriving at / departing from Newcastle From Middlesbrough Weekdays 05: :30 Saturdays 06: :30 Sundays 09: :30 From Newcastle Weekdays 06: :05 Saturdays 06: :50 Sundays 09: :06 Northern Rail also runs local services between Newcastle and Chathill. These services stop in Alnmouth and Morpeth and certain journeys stop at all stops on the route, providing additional services during the day, including mornings and evenings. The Newcastle to Chathill route is shown in Figure /Northumbria University TP Update - Draft v10.docx 15

17 Figure 2.5 Newcastle to Chathill Local Train Services Table 2.5 shows some examples of the full price cost of rail passes to and from selected destinations and Newcastle. Table 2.5 Monthly and Annual Rail Pass Costs Route 4 Weekly Cost Annual Cost 2 Alnmouth Newcastle Durham Newcastle Morpeth Newcastle York Newcastle To receive additional discounts, students who are 25 or under and in full-time education can buy a young person railcard for 26 ( online 3 ) per year which entitles them to 1/3 discount on most rail fares ( 13 minimum fare on all tickets Monday to Friday, except on public holidays). The University provides a webpage specifically to illustrate information to students wishing to travel using public transport containing links to Metro, Arriva and Go North East Buses. 2 Calculated by multiplying the daily cost of a return ticket by 52 weeks 3 Offer valid until 31 st December /Northumbria University TP Update - Draft v10.docx 16

18 By Metro The Tyne and Wear Metro network also links Newcastle Central train station with the City Campus (journey time of 5 minutes) and to the Coach Lane Campus (journey time of 15 minutes). The Tyne and Wear Metro serves all University sites. The Haymarket Metro station serves City Campus West and is only a two minute walk away. The Manors station (see photo) is a short walk from City Campus East and the Coach Lane Campus is a 10 minute walk from the Four Lanes End Metro station. Table 2.6 to Table 2.8 show the different service frequencies for the three Metro stations which serve the University. Table 2.6 Haymarket Metro Station Service Frequency Day Type First / Last Service Frequency (headway) From Haymarket to South Hylton Weekdays 05:17 / 23:02 Saturdays 05:20 / 23:02 Every 3 minutes - AM/PM peak, Every 6 minutes - daytime, Every 8 minutes - evenings Every 6 minutes - AM/PM peak and daytime, Every 8 minutes - evenings Sundays 06:17 / 23:02 Every 8 minutes - AM/PM peak, daytime and evenings From Haymarket to Airport via the Coast Weekdays 06:01 / 23:33 Saturdays 06:23 / 23:33 Every 3 minutes - AM/PM peak, Every 6 minutes - daytime, Every 8 minutes - evenings Every 6 minutes - AM/PM peak and daytime, Every 8 minutes - evenings Sundays 06:45 / 23:33 Every 8 minutes - AM/PM peak, daytime and evenings /Northumbria University TP Update - Draft v10.docx 17

19 Table 2.7 Manors Metro Station Service Frequency Day Type First / Last Service Frequency (headway) From Manors to South Shields via the Coast Weekdays 05:54 / 22:34 Saturdays 06:04 / 22:34 Every 12 minutes - AM/PM peak and daytime, Every 15 minutes - evenings Every 12 minutes - AM/PM peak and daytime, Every 15 minutes - evenings Sundays 06:12 / 22:34 Every 15 minutes - AM/PM peak, daytime and evenings From Manors to St James Weekdays 06:06 / 23:28 Saturdays 06:16 / 23:28 Every 12 minutes - AM/PM peak and daytime, Every 15 minutes - evenings Every 12 minutes - AM/PM peak and daytime, Every 15 minutes - evenings Sundays 07:00 / 23:28 Every 15 minutes - AM/PM peak, daytime and evenings Table 2.8 Four Lanes End Metro Station Service Frequency Day Type First / Last Service Frequency (headway) From Four Lanes End to South Shields Weekdays 05:53 / 23:14 Saturdays 06:30 / 23:14 Every 12 minutes - AM/PM peak and daytime, Every 15 minutes - evenings Every 12 minutes - AM/PM peak and daytime, Every 15 minutes - evenings Sundays 06:51 / 23:14 Every 15 minutes - AM/PM peak, daytime and evenings From Four Lanes End to St James Weekdays 05:27 / 22:50 Saturdays 05:38 / 22:50 Every 12 minutes - AM/PM peak and daytime, Every 15 minutes - evenings Every 12 minutes - AM/PM peak and daytime, Every 15 minutes - evenings Sundays 06:22 / 22:50 Every 15 minutes - AM/PM peak, daytime and evenings /Northumbria University TP Update - Draft v10.docx 18

20 Figure 2.6 Tyne and Wear Metro Network Figure 2.6 shows the Metro network zone map. A return ticket within a single zone costs 2.50 ( 2.10 in 2007/08) before 9am on a weekday and 2.10 ( 1.70 in 2007/08) at any other time. A return ticket covering three zones costs 4.80 ( 4.20 in 2007/08) before 9am on weekdays and 4.00 ( 3.30 in 2007/08) at any other time. Metro Saver season tickets are also available for those who commute by Metro on a more regular basis and prices are shown in Table 2.9. These tickets are also valid on the Shields Ferry and on the Newcastle to Sunderland rail line. In addition to this, there are student tickets available for the Tyne and Wear Metro which are shown in Table Table 2.9 Tyne and Wear Metro Season Tickets Number of Zones Weekly 4 Weekly Annual One Zone Not Available Two Zones Not Available All Zones ( 440 if purchased through the University) Table 2.10 Tyne and Wear Metro Student Season Tickets Number of Zones 4 Weekly Annual All Zones Inner Newcastle Inner Sunderland /Northumbria University TP Update - Draft v10.docx 19

21 By Bus Inter Campus Travel The University runs an inter campus bus service allowing free travel for students, staff and visitors between the Coach Lane and City campuses. Staff and students are required to show valid identification when boarding these buses. The service runs from 07:50 until 21:00 Monday to Friday during term times. Reduced services run during vacation times. The timetables are shown in Appendix A. The route covers the Civic Centre, Henderson Hall, Coach Lane Campus West, Four Lanes End Metro, Coach Lane Campus East, Coach Lane Campus West, Portland Road, Stephenson Building and New Bridge Street. In 2007/08 the University inter campus shuttle bus carried approximately 96,000 passengers and by 2008/09 this had increased to 100,000. In 2009/10, surveys identified that passenger numbers had remained in line with 2008/09 numbers. In 2007, the University also invested 106,000 in a new, more spacious and environmental friendly 4 vehicle which came into use in September 2007 (as shown in the photos). At the same time, the existing shuttle bus route was changed in order to take into account feedback from users and comments gathered through travel surveys. These changes included: New stops on New Bridge Street, opposite the Manors Metro station (the service does not enter City Campus East due to traffic congestion); An earlier service for City based students who need to get to Coach Lane for a 9am start; and An additional journey to the Coach Lane Campus during the day (achieved by reducing the number of services stopping at Four Lanes End Metro as this was underused in past years). In addition to the above, the route has altered one further time to include University halls of residences. The route will also serve new halls due to open in September Euro 4 standard bus /Northumbria University TP Update - Draft v10.docx 20

22 Public Transport Services Bus Services to City Campus As the City Campus is just a few minutes walk from Newcastle city centre, staff and students can access the majority of Newcastle / Tyne and Wear bus services from the city centre. The closest bus service routes to the City Campus pass along New Bridge Street and Shield Street. These services are detailed in Table 2.11 below. Table 2.11 City Campus Bus Services Service Route Operator Frequency 1 Slatyford - Newcastle - Four Lane Ends Stagecoach Monday to Saturday Every 10 minutes, Sundays - Every 15 minutes 2 Wrekenton - Newcastle - North Shields/Whitley Bay Go North East Monday to Saturday Every 30 minutes, Sundays - Hourly 6 Newcastle - Jesmond Vale Veolia Monday to Saturday Every 30 minutes, Sundays No Service 12 Fenham - Newcastle - Walker/Wallsend Stagecoach Monday to Friday Every 8 minutes, Saturday - Every 10 minutes, Sunday Every 15 minutes 15/15A Walker - Newcastle - Kenton Stagecoach Monday to Saturday Hourly, Sundays No Service 16 Hastings Hill - Sunderland - Red House Stagecoach Monday to Saturday Every 10 minutes, Sundays - Every 30 minutes 22 Throckley - Newcastle - Wallsend Stagecoach Monday to Saturday Every 10 minutes, Sundays - Every 20 minutes 32/32A Newcastle - Benwell - Fawdon - Four Lane Ends Stagecoach & Arriva Monday to Sunday Every 30 minutes, 39 Sunderland - Pennywell/Doxford International Stagecoach & Go North East Monday to Saturday Every 20 minutes, Sundays - Every 30 minutes 40 Chapel House - Newcastle - Walker - Wallsend Stagecoach Monday to Friday Every 10 minutes, Weekends - Every 30 minutes 62/62B/ 63 Killingworth - Newcastle - North Walbottle/Chapel House Stagecoach & Arriva Monday to Friday Every 15 minutes, Weekends - Every 20 minutes Bus Services to Coach Lane Campus The Coach Lane Campus is served by the number 1, 68, 350 and 351 buses. Bus services which stop close to the Coach Lane Campus are summarised in Table /Northumbria University TP Update - Draft v10.docx 21

23 Table 2.12 Coach Lane Campus Bus Services Service Route Operator Frequency 1 Slatyford - Newcastle - Four Lane Ends Stagecoach Monday to Saturday Every 10 minutes, Sundays - Every 15 minutes 68 Four Lane Ends - DSS Tyneview Park Stagecoach Monday to Friday Every 22 minutes, Weekends No service 350/351 Four Lane Ends - Dudley Circle Arriva Monday to Sunday - Hourly Staff Discounted Travel Northumbria University currently offers six different discounted public transport tickets for staff. Since the introduction of discounted public transport (PT) tickets, the University has seen a year on year increase in the uptake of these tickets. Each type of ticket is detailed below and the level of staff take up is shown in Table Table 2.13 Staff Discounted PT Ticket Uptake at the University Type of Pass 05/06 06/07 07/08 08/09 09/10 Metro Saver Network Card Go-Ahead Pass Stagecoach Pass Arriva Pass Northern RailPass Total Table 2.13 shows that there has been an overall growth in ticket sales from 2006/ /10 of 7.2%, although it is noted there was a slight decrease of 1.7% between 2007/ /09. The overall increase in ticket sales is all the more encouraging particularly set against the backdrop of significant increases in public transport costs. Table 2.14 presents a summary of the price rises that public transport experienced between 2007 and Table 2.14 Public Transport Costs (Annual Ticket Costs) Year Metro % Increase Arriva % Increase Stagecoach % Increase Go % Increase May May May May May Increase Average Annual Increase /Northumbria University TP Update - Draft v10.docx 22

24 Student Discount Travel In addition to season tickets provided by Nexus for the Metro, there are a number of additional discounted tickets available to students for travel by bus or multiple modes. These include: Arriva Student Saver - for regular travellers on ARRIVA buses in Tyne and Wear who are in full-time higher education; Go North East Get Around Ticket for Go North East passengers in full-time education at school or college; Stagecoach North East UniRider - available to all students in full-time education on all Stagecoach North East buses; and Network Ticketing Student Travelticket - for full-time students travelling on more than one type of transport (Metro/Bus and multiple operators) Public transport operators attend university welcome fairs to promote these tickets Cycling and Walking The City Campus is very close to Newcastle city centre which is well served by traffic free cycle paths and other recommended cycle routes which include the following: National cycle routes 14 and 72 which run alongside the river Tyne from east and west; Cycle routes along Durham Road, old Durham Road and through Ravensworth Golf Course from the south; and Cycle routes through Jesmond and along the Great North Road from the north. A new foot and cycle bridge linking City Campus East and West opened in This has made access to the site easier for pedestrians and cyclists and provided a good inter-site link creating an integrated City Campus. In addition to the new bridge, two alternative pedestrian and cycle bridges link the City Campus East to City Campus West. The new City Campus East site is easily accessible for pedestrians. The City Campus West refurbishment programme has also improved pedestrian facilities. The Coach Lane Campus is located further north from the city centre. However, there are good cycle routes linking the site to the residential areas of Longbenton and Wallsend as well as to the Killingworth, Battle Hill and North Shields areas /Northumbria University TP Update - Draft v10.docx 23

25 2.3 Facilities on University Campuses This section of the Travel Plan details the existing parking facilities on the University campus sites. The University offers car parking, cycle parking, motorcycle parking and walking facilities for both staff and students Parking Facilities Existing Parking Provision General Parking The University has car parking facilities at both the City and Coach Lane campuses. Parking spaces are generally taken up by staff. The vast majority of University parking is not guaranteed so staff and students are encouraged to consider alternative modes of transport. The total number of parking spaces at the City Campus and Coach Lane Campus in 2011 has remained very consistent with no additional parking, rather an actual reduction against the figures of This is shown in Table The picture opposite shows parking at City Campus East. Table 2.15 University Parking Spaces 2011 Campus Location City Campus (570) (572) (555) Coach Lane Campus Parking at both the City and Coach Lane Campuses is broken down in Table 2.16 and Table 2.17 below. 7 Includes City Campus East and West 8 Figure of 570 in brackets is the total number of spaces including visitor and reserved. 9 Figure of 572 in brackets is the total number of spaces including visitor and reserved /Northumbria University TP Update - Draft v10.docx 24

26 Table 2.16 City Campus Parking Space Breakdown Hunt & Park Visitor / Reserved Guaranteed Space Location No of spaces Location No of spaces Location No of spaces Lipman /22 Ellison Place 5 21 Ellison Place 7 Lipman Disabled 5 CCE North 16 Burt Hall 7 Sports Central 35 Trinity Lane 3 Lipman Building 21 Squires Annexe (entrance) 3 North Street 8 Squires Annexe disabled 1 2 Northumberland Building 12 Trinity Lane 14 Under Wynne Jones 2 Trinity Lane Disabled 3 Garages 5 Camden Street 50 CCE south 40 City Campus East 202 CCE north 42 City Campus East Disabled 5 Sub Totals Total Spaces 555 In terms of parking at the University Campuses, early in the academic year, demand far outweighs supply. As the year progresses, parking demand reduces at both the City and Coach Lane Campuses. In vacation times, the University offers vacation permits to all staff. There are also public car parks available around the campuses which can be used by staff, students and visitors. The only new non University car park to open since 2007 is located at the Four Lane Ends Metro station. This car park provides parking for 437 vehicles and the cost of parking is 1 per day. The University has recently agreed to increase car parking charges by 5% across the board at all parking locations /Northumbria University TP Update - Draft v10.docx 25

27 Table 2.17 Coach Lane Campus Parking Space Breakdown Car Park Location Number of Spaces Type of Space COACH LANE EAST Left Side 371 Pay and Display 2 Disabled Adjoining F-G-H Block 183 Permit Holders 124 Pay and Display 11 Disabled COACH LANE WEST Blue Zone 76 Permit Holders 4 Disabled 5 Delivery Bays West Wing 49 Permit Holders 1 Disabled Manor House 4 Permit Holders 2 Disabled Exit Gate Car Park 39 Halls 20 2 Disabled Total Spaces 893 Disabled Parking Northumbria University is committed to ensuring that disabled staff and students are able to access the University campuses, in accordance with the Equality Act Holders of Local Authority Disabled / Blue Badge permits are eligible to apply for a University Blue Badge Permit which is free. This permit allows the holder to use the University disabled parking bays. Presently, the University has a total of 10 disabled parking spaces at the City Campus West located at the Squire Annex, Ellison Yard and Lipman Building. There are 5 disabled spaces at City Campus East. At the Coach Lane Campus, there are 9 disabled spaces at Coach Lane West and 11 spaces at Coach Lane East. Car Share Parking Car sharing is one way of addressing environmental and congestion problems. The City Campus currently has two car share parking bays. There are no car share bays at the Coach Lane Campus. The University at present does not offer access to a University specific car share database, but does offer permit holders an option to car share. Parking spaces are set aside outside the car sharers building once car sharing arrangements are agreed. Staff at the University can also find a car share partner via national car share website Liftshare has a national /Northumbria University TP Update - Draft v10.docx 26

28 database that can be accessed via a link on the University website. Customers can also share other journeys such as walking, cycling and by taxi which fit in with the University Travel Plan objectives. The University will continue to promote the scheme and provide car share bays in the future as results from the travel survey show that a large proportion of staff that presently drive to the University would potentially consider sharing lifts to work. The University still operates the car share get you home service and will continue to offer this service in the future. Electric Car Parking The University has invested, in partnership with ONE North East in the installation of electric charging posts for four electric vehicles as part of the Plugged in Places Project. This project is designed to bring about an infrastructure for electric vehicles in the region and aid the move towards low carbon, low emission vehicles. There are two spaces with charging posts provided at City Campus East and Coach Lane Campus East. Visitor / Contractor Parking & University Vehicle Fleet The University currently has 26 designated visitor parking bays at City Campus East which are located near the barrier and these spaces are closely monitored by the car parking attendants. There is capacity to have 10 visitor spaces at the Coach Lane Campus and these can be located at either Coach Lane West or Coach Lane East dependent on the visitor needs. The University vehicle fleet consists of a mixture of gas and petrol powered vehicles, with some powered by diesel. The University is aiming to purchase a new electric vehicle in the 2010/11 financial year. A breakdown of the University Vehicle Fleet is provided in Appendix B Future Parking Provision The University does not have any plans to increase the total parking capacity at the University over the next 2 years and where possible the University will look to reduce / rationalise its parking spaces. The University will continue to monitor parking availability on campus and staff / students will continue to be encouraged to travel to the University by sustainable modes Car Parking Access City Campus West can be accessed by the University s new entrance from Sandyford Road (B1307). This road has assisted in reducing congestion on the, at times, congested areas further into the city and via Ellison Place in the south. Access from Northumberland Road is now removed with the pedestrian priority project for this road fully complete. The main car park at City Campus East is accessed via the A193 New Bridge Street, with the entrance to the main car park barrier controlled. The car parks at Coach Lane Campus are accessed from Coach Lane and their usage is monitored via parking patrol Parking Management System (Permits, Charges & Enforcement) Management & Charges At present, the University operates a parking permit system. Car parking permits are valid Monday to Friday only. The main University car park at the City Campus is required for public use Saturday and Sunday. Staff working at weekends may only park with prior permission. There are presently two types of parking permits available for staff to purchase: Guaranteed Space Permit This entitles staff to a dedicated parking space in one of the University car parks. In 2006/07, the University charged staff per year ( /Northumbria University TP Update - Draft v10.docx 27

29 including VAT) for a guaranteed parking space. The cost increased by 10% in 2007/08 and has been maintained since to a total of 530 per year ( including VAT); and Hunt & Park Space Permit This enables staff to park at the University but only if a parking space is available. In 2006/07, non-guaranteed parking permits cost per year ( including VAT). The cost increased by 10% in 2007/08 to 95 ( with VAT) and has been kept at this level since. There are also four garages on the City Campus, charged at 726 per annum each. Permit Numbers Staff Permits The University issued 123 guaranteed spaces in 2008, a figure which has remained constant to date, and 476 hunt and park permits for city campuses and 421 of the same type of permit for Coach Lane. By 2010 the total number of permits issued had fallen from a combined total of 1,021 to 879 representing a move to discourage car use by staff. Student Permits In 2008/09, the student unions were allocated a total of 111 parking permits at City Campus and 27 at the Coach Lane Campus. Adding these permit numbers together, in the 2008/09 academic year, the University issued a total of 138 parking permits to students. Therefore, with 27,510 students studying at the University in 2008/09, this means that just 0.4% of University students were issued with a parking permit 11. Student permits are allocated on a needs basis, with mobility issues considered first and then the remaining permits are issued based on distance. This pattern has continued for 2010/11. Student permits cost 30 per semester. Enforcement The Campus Services team is in overall control of parking administration and policy. Facilities are responsible for the following: Car parking management, procedures, pricing and enforcement; Permit issues; Individual bays; and Visitor parking (although this is booked via security). Access to University car parks is currently controlled by barrier access and where this is not fitted via patrol. The University has recently introduced a new enforcement scheme using fixed penalty fines in a partnership with a local company called Liberty who has access to data from the DVLA. The fine payment goes to Liberty with the University receiving 50% of the parking fine revenue. Utilisation of Parking Income The University is constantly re-investing the surplus income from parking charges in promoting more sustainable modes of transport and associated measures. This includes cycle parking for staff and students, new shower and changing facilities and sustainable travel promotion days. The University will continue to explore new ways to invest the income from parking in sustainable modes. 11 This excludes disabled permits /Northumbria University TP Update - Draft v10.docx 28

30 2.3.2 Cycle Facilities Cycle Parking In 2010, there were 300 cycle parking spaces at City Campus West and 163 cycle parking spaces at City Campus East (pictured). These include over 60 secured cycle parking spaces for staff use. These spaces provide a mixture of covered and partially covered cycle parking. By 2009, 30 additional cycle parking spaces had been added to the City Campus West, 20 of which are located at a staff compound, which is covered and secure (pictured). At the Coach Lane Campus, the 2009 cycle parking provision is 126 covered or partially covered spaces, the same as 2005 and The existing cycle parking provision at the Coach Lane Campus meets existing requirements. Table 2.18 University Cycle Parking Provision Campus Location Target City Campus West City Campus East Coach Lane Campus Sustainable travel events to promote cycling have been undertaken as recently as June 2011 highlighting the benefits of cycling, bike doctor sessions, bicycle data logging, quizzes and maps etc being made available to current and potential cyclists. Current observations of cycle parking utilisation at all the campuses are estimated to be approximately 95% Shower and Changing Facilities Shower rooms have been installed in a number of buildings as part of the City Campus West Refurbishment Programme. These are located at Squires Trinity Building, Wynne Jones Building, 4 North Street East and 21 Ellison Place. Additionally, shower and changing facilities are available at the new City Campus West Sports Central which opened in September Cyclists at City Campus East also have access to showers (pictured), lockers and changing rooms. Cyclists are also allowed to access the Coach Lane Sports Centre to shower and change.16 new full size lockers and 20 small lockers were fitted for cyclists at the City Campus in 2008 and A 25,000 investment in showering and changing facilities has been undertaken /Northumbria University TP Update - Draft v10.docx 29

31 at Coach Lane Campus intended for use by cyclists and walkers. The university purchased 4,000 worth of cycle locks to give free to students who were leaving their bicycles at risk of theft with an inferior lock. In addition to the continued cycling improvements, the University will fit cycle parking for 15 Scratch Hire Bike bicycles to improve access to cycling opportunities for students and staff from 22 nd July Motorcycle Parking In 2007, there were 18 motorcycle parking spaces at City Campus West, with 6 covered and 12 loop devices. When the City Campus East site opened in September 2007, parking was made available for 54 motorcycles, covered and partially covered. 6 motorcycle loops were also fitted at the Coach Lane Campus. By 2009, the number of motorcycle spaces on both the City Campus and Coach Lane Campus sites remains the same as At present, the motorcycle parking facilities, particularly at City Campus East are underused as there is only a limited number of staff and students using motorcycles and mopeds to travel the University. In addition, motorcycle users are still allowed to park in various locations around the campuses and given the opportunity they will park in areas closer to their final destination point rather than in designated motorcycle parking spaces. The University will continue to review the need for motorcycle and moped parking and add to this provision if / when required. Therefore, there is no set target for Table 2.19 Motorcycle Parking Space Provision Campus Location Target City Campus West Needs based City Campus East Needs based Coach Lane Campus 6 6 Needs based /Northumbria University TP Update - Draft v10.docx 30

32 3. Travel Plan Measures This section reviews the measures included in the 2007 Travel Plan and shows how the University has progressed against these actions. A revised Travel Plan Action Plan taking the University forward to 2012 is presented in Section 5. Table 3.1 below presents an update of the 2007 Travel Plan Action Plan table showing: Travel Plan measures set out in 2007; Their characteristics; Their timescales; and A summary of progress on implementation up to 2010/11 for each measure. The implementation summary shows that the majority of actions included in the 2007/08 Travel Plan have been implemented. Out of the list of 15 measures, 13 have been fully implemented (shown as in Table 3.1 overleaf and 2 partially implemented (shown as in Table 3.1 overleaf). The University has therefore made excellent progress in implementing its Travel Plan measures in the period The key Travel Plan achievements over the last four years have included: New shower, locker and changing facilities at Coach Lane; Improvements to pedestrian routes and spaces, which were incorporated into the redevelopment of City Campus; The University agreed to increase car parking prices in their next academic year by 5% across the board on all parking and will review the prices again during 2011/12; Improved car parking management with the introduction of barriers at entrances to some Campus car parks and external security company (Liberty) who are responsible for enforcing parking regulations; Improvements made to the University Inter Campus Bus Service, with amendments made to the route and service frequency, a new environmentally vehicle added to the service and patronage levels of 100,000 users per year; Excellent range of discounted public transport tickets available for staff, with the number of staff purchasing these tickets increasing for six consecutive years; Sustainable travel event Day organised twice per year including an event with the Police on cycle security. Cycling events undertaken at City and Coach Lane; Continued partnership working with Tyneside Travel Partnership, Newcastle University and Newcastle City Council with the Travel Plan supported by the University Sustainability Management Group. This will include a jointly funded sustainable student travel awareness campaign; Implementation of a successful cycle loan scheme for staff to purchase cycles and equipment and regular Bicycle User Group meetings; Completion of staff and student travel surveys in 2009, 2010 and 2011 with regular monitoring of car parking and initiatives taken up. 4,000 of high standard student cycle locks purchased to be given out free of charge to students /Northumbria University TP Update - Draft v10.docx 31

33 Table 3.1 Travel Plan Action Plan Performance Summary 2007 to 20010/11 No. Measure Summary Timescale Performance to 2010/11 1 Cycle and Motorcycle Facilities Provision of additional cycle and motorcycle parking, changing rooms, showers and lockers An increase in 51 cycling spaces and 46 motorcycle spaces expected by Ongoing refurbishment program for showers and lockers, and in 2010 to sign up to CTWG Number of cycle spaces increased at the City Campus. Motorcycle spaces have remained constant (capacity higher than demand at present). Facilities including showers and lockers have continued to be added. 2 Managing the Demand for Parking Car park rationalisation, increase in car park charges and reduction of number of parking permits allocated Regular car parking permit cost increase and reduction of number of permits Review of car parking management at Coach Lane and City Campus East by 2009 Cost of car parking has remained static between 2007 and 2009 due to economic climate. There has been a reduction in the number of parking permits. The University has introduced an external security firm to enforce parking regulations. The university has agreed to increase car parking prices in their next academic year by 5% across the board on all parking and will review the prices again during 2011/12. 3 Car Share Scheme Provision of a car share database and/or help finding a match, reserved parking spaces, guaranteed ride home Car share database by 2009 and promotion to be run twice annually for staff and students No car share database launched but internal matching system in use (based on parking permit applications). 2 dedicated car share spaces provided. Guaranteed ride home in place. No significant take-up of scheme but travel survey results show that a proportion of staff would be willing to consider sharing lifts 4 Inter Campus Shuttle Bus Service Provision of free shuttle bus between City and Coach Lane campuses (including City Campus East site) Monitor usage regularly and obtain feedback from users as well as from potential users to improve service Route and timetable modified to accommodate City Campus East and new stops. New environmentally friendly vehicle now used. Passenger numbers increased between 2007/08 and 2008/09. Numbers for 2009/10 have been identified to be in line with the passenger numbers recorded in 2008/09. Patronage to be continually monitored. 5 University Corporate Public Transport Scheme Provision of discounted public transport passes for staff to buy through monthly salary deductions Scheme promotion four times a year (January, April, July and October) Significant increases in ticket take up between 2004/05 and 2009/10. Scheme is promoted monthly. 6 Public transport Information & Incentives Organisation of public transport information events, one-off marketing operation targeting car drivers & tailored travel information for new starters Two public transport information events organised by 2009 First marketing operation targeting car drivers conducted by 2009 Internet based information available and regularly updated, including link to journey planner website. Area specific transport information leaflets available. Specific sustainable travel promotion events organised twice per year including promotion of public transport /Northumbria University TP Update - Draft v10.docx 32

34 No. Measure Summary Timescale Performance to 2010/11 7 Partnership Working Joint working with Newcastle City Council, Nexus and public transport operators, communication of monitoring results Play active role in Tyneside Travel Partnership from October 2007 Communication of survey results to partners every 2 year University continues to play an active role in Tyneside Travel Partnership. University will communicate update on Travel Plan performance to all members of the Partnership including Newcastle City Council. A forthcoming sustainable student travel awareness campaign is planned with an investment of 12,000 in the partnership working. 8 Promote Cycling Provision of cycle route maps, facilitation of Bicycle User Group (BUG) and cycling events, In Town Without My Car Day promotion First BUG set up by Sept 2007 Bike 2 Work Week or equivalent annual cycling/sustainable transport promotion event BUG now well established and meeting four times a year. Cycle Loan Scheme set up and positive take up. Cycle promotion events undertaken and information kept up to date on University internet / intranet site. Focus on cycle parking security. A recent Car Free Day was held at Coach Lane which promoted the use of all sustainable travel modes. 9 Promote Walking Provision of walking maps, pedometers and personal alarms, walking promotion Ongoing Discounted pedometers and personal attack alarms available at University shop. Walking map produced and distributed with Newcastle City Council. University did not take part in walking event (timing issue) but walking promoted at Specific sustainable travel events Sustainable travel event. A recent Car Free Day was held at Coach Lane which promoted the use of all sustainable travel modes. 10 University Vehicle Fleet Reduction in emissions from University fleet and frequency of deliveries Ongoing No more environmentally vehicles purchased since University considering alternatives such as bio-diesel and low emission vehicles. 11 Rental Cars, Taxis and Pool Cars Implementation of strict policy on type of rental cars used, reduced taxi used, car club project Ongoing review of policies The University is now a member of Common Wheels. Staff and students are encouraged to use public transport and inter-campus shuttle bus where possible. Business travel policies available on staff internet / intranet. 12 Reducing the Need to Travel Promotion of phone conferencing and teleconferencing facilities to staff and flexible working arrangements where possible Ongoing University IT services promoting facilities including portable video conferencing device. Flexible working encouraged and supported by the University. 13 Implementing the Travel Plan Appointment of Travel Plan Coordinator, Steering Group and resources available Ongoing, review by 2009 Tim Hall is Northumbria University s Travel Plan Coordinator and continues to ensure Travel Plan measures and targets are implemented. Tim is supported by the University Sustainability Group. 14 Travel Plan Promotion Provision of updates on Travel Plan process, information and promotional material, use of the internet, promotional events On-going and information on Travel Plan update and annual promotional event to be timed to fit with academic year Sustainable travel event day arranged. Issue of timing with some sustainable travel events. Information on the University internet / intranet site updated regularly /Northumbria University TP Update - Draft v10.docx 33

35 No. Measure Summary Timescale Performance to 2010/11 15 Travel Plan Monitoring and Review Staff and students surveys, monitoring initiatives take-up, reviewing measures and targets, reporting on progress Staff and student surveys conducted in 2009, 2010 and 2011, annual initiatives monitoring, 2009 and 2011/12 updates to be communicated to Newcastle City Council Staff and student survey conducted in Regular monitoring of measures undertaken by Travel Plan Coordinator. Travel Plan Update started in 2009 and completed in April Further Travel Plan update in 2011 following more recent surveys in 2010 for staff and 2011 for students /Northumbria University TP Update - Draft v10.docx 34

36 4. Current Travel Patterns To better understand how existing facilities and planned improvements cater for the needs of staff and students at the University, further travel surveys were undertaken in the Autumn of 2010 for staff, and the Spring of 2011 for students. This section of the Travel Plan Update assesses the survey results, enabling a revision of the Travel Plan s objectives, targets and Action Plan. As with the surveys undertaken in 2009, those surveys undertaken in 2010 and 2011 were web based, with a link to the survey ed to all staff and students. These differ to the surveys undertaken in 2005 and 2007 when the questionnaires were sent by post. In 2010, a total of 1,070 staff returned a survey form, which represents an overall response rate of 48%, based on an assumed total of 2,210 staff in the 2010/11 academic year. Staff levels were assumed to have remained the same as 2008/09 levels. This response rate is therefore considered to be representative of staff travel patterns, however the figure is slightly down on the previous survey undertaken in 2009 where 1,172 staff returned a survey form, which represents an overall response rate of 53%. In 2007, 807 staff completed the travel survey, a response rate of 34%. In 2011, a total of 2,014 students returned a survey form, which represents a 6.8% response rate. Although a large number of students completed the survey, the response rate is still below the desired 10% threshold for a survey of this type and therefore the results need to be treated with caution. The response rate for 2011 of 6.8% compares favourably with the 5.3% response rate in 2009 and 1% in 2007 when only 230 students completed the travel survey questionnaire. All surveys gathered data on place of work / study, work / study patterns, main mode of transport to work / study and journey to and from work / study, parking and potential incentives to encourage staff and students to use public transport, car share or cycle. It is important to note that for Question 2 of the travel survey How do you Travel to Northumbria? staff and students in the 2009 survey were able to select more than one mode of transport and did not have to choose a single main mode or travel to the University (leading to multiple responses being provided). This differed to the 2007 and 2010/ 11 survey in which most respondents had picked a main/usual mode of transport as well as secondary modes used less often. The following two tasks were therefore undertaken to improve the 2009 dataset: in late 2009, the University resubmitted Question 2 How do you Travel to Northumbria University? to staff, asking staff to specify only their usual mode of transport (providing a single response for the mode used for the longest part of their journey). This new data provided a number of new valid answers which were merged with the original dataset; and an additional review of the data was undertaken by Atkins, involving a sense check of some responses to Question 2 against other survey responses to filter out multiple responses where possible. Although these steps improved the quality of responses to Question 2 in the 2009 survey, 845 (32%) of the total number of respondents (2640) still remained as multiple responses to the question, which has led to the analysis of two sets of modal split data, where applicable, as follows: modal split by percentage of respondents (single mode respondents), which can be used to provide a direct comparison with the 2007 and 2010/11 modal split figures, but is not entirely representative of actual travel patterns due to the significant number of multiple mode responses which have been excluded from this dataset; and /Northumbria University TP Update - Draft v10.docx 35

37 modal split by percentage of responses (single and multiple mode responses), which considers all responses provided by staff and students and is therefore a more realistic representation of travel patterns to the University but cannot be used to provide a like for like comparison with the 2007 and 2010/11 modal split data. 4.1 Mode of travel Overall University Split Staff and students were asked about the mode of transport they use to travel to work most often. Respondents could choose between 11 different modes of transport which included car driver, car passenger (driver at same location), car passenger (driver at different study / work location), motorcycle / scooter, metro, bus, train, park & ride, free University shuttle bus, walk and cycle. Respondents in 2009 provided both single mode and multiple mode answers. Table 4.1 below compares the results from the 2007, 2009 and 2010/11 surveys with respect to mode of transport for all respondents at the University. The first column of data for 2009 shows modal split results taking account of single mode respondents only and the second column of data for 2009 shows modal split results for all responses. Table , 2009 and 2010/11 Modal Split Comparison All Respondents Mode of Transport 2007 (Single Mode Responses) 2009 (Single Mode Responses) % Point (All Responses) % Point /11 (Single Mode Responses) Resp. % Resp. % Resp. % Resp. % % Point /11 Car Driver % % % % -8.6 Car Passenger % % % % 0.4 Motorcycle/ Scooter 9 0.8% 4 0.2% % % 0.3 Walk % % % % -7.6 Cycle % % % % 0.1 PT % % % % 7.0 Other % N/A N/A N/A N/A N/A N/A % N/A Total % % % % When considering single mode answers only, the data presented in Table 4.1 suggests that, on balance, the University has seen an overall decrease in car use and walking, offset by an increase in public transport use. However this analysis only considers a limited number of respondents (with respect to the student survey) which means that it might not be fully representative of actual travel patterns. The remaining modes, car passenger, motor cycle/ scooter and cycle, all show minor increases when comparing the results from the 2010/11 surveys with the single mode 2009 survey. The results are representative of the University Travel Plan Coordinator s observation on the two campus sites. The Coordinator explained that car parking demand has receded over the last three years, supported by data showing a reduction in the number of car parking permits issued. He has also witnessed increases in the number of people cycling, attributable to the number of bikes parked on the campus sites as well as the level of use of the new cycle compound facility. It is also important to note that survey participation between the two main campuses (City Centre and Coach Lane) was slightly different in 2010/11, with a higher proportion of respondents based at the Coach Lane campus (22.4% of respondents in 2010/11, compared with 20% in 2009 and 12 Comparison excludes significant proportion of responses which were multiple mode responses 13 To be considered with caution as this is not directly comparable with 2007 survey results 14 Other was not an option in the 2009 survey /Northumbria University TP Update - Draft v10.docx 36

38 16% in 2007) where staff and students tend to use the car more due to the location of the campus and the nature of studies (nursing for example which requires travelling to hospital sites during the day). 4.2 Staff Travel Patterns All Staff Staff Mode of Transport Table 4.2 below compares 2007, 2009 and 2010 mode of transport for staff respondents at the University, across all campuses. Table , 2009 and 2010 Modal Split Comparison All Staff Mode of Transport Spring 2007 Spring 2009 % Point Autumn 2010 Responses % Responses % Responses % % Point Car Driver % % % Car Passenger Motorcycle/ Scooter % % % % 4 0.5% % 0.2 Walk % % % -1.1 Cycle % % % 2.7 PT % % % 5.0 Other 0 0.0% N/A N/A N/A % N/A Total % % % Statistics for Usual Mode of Transport have been compared with previous surveys undertaken in 2007 and Some variation in these figures can be attributed to difficulties in processing the data, as some instances of double-counting have occurred with the 2010 dataset leading to 65 responses being classified in the Other category. There appears to have been a significant reduction in the number of car drivers, with only 31.7% of staff driving a car to work. In comparison with the 2009 figure of 44.9%, this shows that many University staff are finding more sustainable ways to travel than private car. Growth in the number of PT trip and an increase in the number of cyclists (from 26 to 62) helps account for this change, with only a minor change in walking and car passengers Table 4.3 below shows 2010 modal split for the City and Coach Lane campuses. Far more staff responded to the survey at the City Campus compared to Coach Lane. The results below demonstrate clear differences in how staff travel to work at each campus. At Coach Lane, car is the dominant mode, with 71.3% of respondents driving to work compared to 27.0% for the City Campus. A far larger proportion of staff at City Campus travel by public transport, walk and cycle, although its location in Newcastle City Centre means the City Campus has far more comprehensive public transport links. 15 Comparison excludes significant proportion of responses which were multiple mode responses /Northumbria University TP Update - Draft v10.docx 37

39 Table Modal Split Comparison by Campus All Staff Mode of Transport City Campus Number of Responses City Campus % of Responses Coach Lane Campus Number of Responses Coach Lane Campus % of Responses Car Driver % % Car Passenger % 6 4.0% Motorcycle / Scooter 6 0.7% 1 0.7% Public Transport % % Walk % 5 3.3% Cycle % 6 4.0% Total % % Staff Origins In 2010, a total of 1,242 staff provided a full or partial postcode, marginally higher than the 1,132 figure for the 2009 survey. Using the first part of the postcode (postal district) it has been possible to produce a map of staff origins which is shown in Figure 4.1 overleaf. Table 4.4 below shows staff home postcodes grouped into postal areas. A comparison of staff home postcode areas with those collected in 2009 is also provided. Table 4.4 Staff Origins, Postal Area Data All Staff % Point Postcode Area Number of % of Number of % of Respondents Respondents Respondents Respondents Carlisle (CA) 2 0.2% 1 0.1% -0.1 Darlington (DL) % % 0.2 Durham (DH) % % 0.5 Newcastle (NE) % 1, % -0.6 Sunderland (SR) % % -0.5 Teesside (TS) 6 0.5% % 0.6 Other 8 0.7% 8 0.6% -0.1 Total % % In comparison with the 2009 data, there have been very few changes in the geographical spread of Northumbria staff. 85.4% live within the Newcastle (NE) postal area, with Durham contributing the second largest group (7.2%). There are small numbers of staff commuting from the Darlington, Sunderland and Teesside areas. The continued concentration of staff in the Newcastle area provides scope for mode shift away from the private car, with short journeys best suited to walking, cycling and public transport trips. In addition to the area-based staff origin map, full postcodes have been used to plot individual staff origins by mode of transport, shown in Figure 4.2. This pattern closely matches the plot from 2009, with a concentration of walking and cycling trips within approximately 5km of the university, and a distinctive pattern of Metro users following the light rail network. Bus users are spread evenly across the catchment area, with car users following a very similar pattern; it appears that these modes are popular for commuting across a range of distances. Rail commuters are typically /Northumbria University TP Update - Draft v10.docx 38

40 found in the larger towns such as Durham and Morpeth, with trains proving a popular mode for those commuting over 10 miles. Figure Staff Origins All Staff /Northumbria University TP Update - Draft v10.docx 39

41 Figure Origin by Mode of Transport All Staff /Northumbria University TP Update - Draft v10.docx 40

42 Journey to Work Distance Travelled There have been only minor changes in the distance travelled by staff at Northumbria University in the period A slight increase in the number of travellers from 5 to 10 miles and over 20 miles is balanced by a decrease in commuters within 10 and 20 miles. Table 4.5 below shows the variation in distance travelled across the three survey years. Table , 2009 and 2010 Comparison of Distance Travelled to Work All Staff Distance Spring 2007 Spring 2009 % Point Autumn 2010 Responses % Responses % Responses % % Point Up to 1 mile % % % to 5 miles % % % to 10 miles % % % to 20 miles % % % -2.9 Over 20 miles % % % +1.2 Total % % % Journey Duration Staff were asked about the duration of their journey to work. In 2010, 42.9% of respondents travel 30 minutes or less to get to work, compared to 41.3% in 2009 and 50.9% in 2007 survey, with 23.1% of staff travelling for more than 45 minutes to get to work compared 25.1% in 2009 and just 18.8% in Table 4.6 show the results in more detail. Table , 2009 and 2010 Comparison of Journey Duration to the University All Staff Duration 2007 No. of Responses 2007 % of Responses 2009 No. of Responses 2009 % of Responses % Point No. of Responses 2010 % of Responses % Point minutes % % % minutes % % % minutes % % % minutes % % % -3.9 Over 60 minutes % % % 1.3 Total % % % Staff were also asked about the duration of their journey from work. In 2010, 38.0% of respondents travel 30 minutes or less to get home, compared to 36.7% in 2009 and 44.3% in The recent survey data has therefore reversed the previous trend where staff journey durations and the length of their trips were increasing between 2007 and Table 4.7 shows the results in more detail /Northumbria University TP Update - Draft v10.docx 41

43 Table , 2009 and 2010 Comparison of Journey Duration from the University All Staff Duration 2007 No. of Responses 2007 % of Responses 2009 No. of Responses 2009 % of Responses % Point No. of Responses 2010 % of Responses % Point minutes % % -2.1% % minutes % % -5.5% % minutes % % 2.3% % minutes % % 3.8% % -1.7 Over 60 minutes % % 1.6% % 1.8 Total % % % Working Patterns Working Days There have been significant changes in the number of days that staff are travelling to Northumbria University. Over 160 staff now work less than 5 days per week, with fewer staff working 5 days or more. This change could be the results of more jobs being made part-time. Table 4.8 shows the results in more detail. Table , 2009 and 2010 Comparison of Days Worked per Week All Staff Distance Spring 2007 Spring 2009 % Point Autumn 2010 Responses % Responses % Responses % % Point Less than 5 days % % % 9.2 Five days % % % -2.4 More than 5 days % % % -6.9 Total % % % Working Hours Staff were asked about the times they usually start and finish work. In 2010, 65.5% of respondents start work between the hours of 08:00-09:00, consistent with 2009 (68.9%) and 2007 (68.8%), although a large proportion of staff also started before 08:00, as in previous years. Table 4.9 illustrates these results in more detail. The majority of staff working at the University start and finish at relatively standard times. In 2010, 82.6% of staff finished work between the hours of 16:00-18:00, compared to 84.0% in 2009 and 58.2% in /Northumbria University TP Update - Draft v10.docx 42

44 Distance Table , 2009 and 2010 Comparison of Start Times All Staff Spring 2007 Spring 2009 % Point Autumn 2010 Responses % Responses % Responses % % Point Before % % % % % % % % % % 4 0.4% % 0.6 After 16: % 4 0.4% % 0.2 After % 0 0.0% 0 N/A N/A N/A Total % % % Table , 2009 and 2010 Comparison of Finish Times All Staff Distance Spring 2007 Spring 2009 % Point Autumn 2010 Responses % Responses % Responses % % Point Before % 0 0.0% % % 5 0.5% % % % % 0.6 After 16: % % % -1.4 After % % % 0.7 Total % % % Profile of Respondents Gender & Age 61.9% of respondents were female. In terms of age distribution it can be seen that very few staff respondents are under the age of 25, with the most prominent age groups being and 45-54, as shown in Table Table Age Groups All Staff Age Group Number of Respondents % of Respondents Under % % % % 55 and Over % Total % /Northumbria University TP Update - Draft v10.docx 43

45 4.2.2 Staff Car Drivers This section examines travel patterns of staff who stated they drive to the University. This includes both single mode and multiple respondents. They are the main target group for the Travel Plan measures which aim to reduce the number of people driving to the campuses on their own and encourage the use of more sustainable modes of transport Journey to Work Distance Travelled As shown in Table 4.12, 44.9% of staff respondents in 2010 who drive to work travel more than 10 miles, compared with 50.1% in 2009 and 44.7% in This provides a clear indication that staff car drivers travelling greater distances have reduced since 2009, and are now on a par with those observed in It still remains however that staff that drive to work travel the furthest when compared to other modes of transport. It should also be noted that around a fifth (19.8%) of staff car drivers travel less than 5 miles to get to work and are therefore a priority group for promoting walking or cycling. This group has however continued to reduce since 2009 (20.3%) and significantly since 2007 when almost 30% of car drivers travelled 5 miles or less. This therefore remains a positive trend as well as being a positive result for the University s Travel Plan. Table , 2009 and 2010 Distance Travelled to Work Staff Car Drivers Distance Spring 2007 Spring 2009 % Point Autumn 2010 Responses % Responses % Responses % % Point Up to 1 mile 0 0.0% 4 0.8% % to 5 miles % % % to 10 miles % % % to 20 miles % % % -4.6 Over 20 miles % % % -0.6 Total % % % Journey Duration Table 4.13 illustrates the time taken for staff car drivers to travel to and from work during 2009 and In % of staff car drivers take less than 30 minutes to travel to the University compared to 36.7% for all staff respondents. By 2010 staff car drivers taking less than 30 minutes to travel to the University had increased to 44.3%; this compared to 38.0% for all staff respondents. This improvement in journey times by car is likely due in part to the reduction in overall traffic volumes on the highway network as a result of the downturn within the UK. Car drivers who currently have a journey time of less than 30 minutes could potentially be catered for by public transport services and therefore are a prime target group for promoting more sustainable modes of transport /Northumbria University TP Update - Draft v10.docx 44

46 Table and 2010 Journey Duration to and from Work Staff Car Drivers Duration Spring 2009 Autumn 2010 % Point To the University % To the University % Spring 2009 Autumn 2010 % Point From the University % From the University % 0-15 minutes % % % % minutes % % % % minutes % % % % minutes % % % % -0.3 Over 60 minutes % % % % 0.4 Total % % % % Table 4.14 below shows the time taken to travel to work for car drivers that live less than 5 miles from the University. In 2009, 69.1% of respondents spent longer than 15 minutes travelling to work; by 2010 this had decreased to 58.21%, again a likely reflection of the recession within the UK reducing traffic volumes on the highway network. Notwithstanding this reduction, this still represents a large proportion of staff who currently travel by car and who live within a 5 mile radius that could potentially experience a faster journey into work by transferring to public transport or cycle. Table and 2010 Journey Duration within a 5 Mile Radius of the University Staff Car Drivers Duration Spring 2009 Autumn 2010 % Point Number of Respondents % of Respondents Number of Respondents % of Respondents 0-15 minutes % % minutes % % minutes % 6 9.0% -6.5 Total % % /Northumbria University TP Update - Draft v10.docx 45

47 Parking Staff were asked about the type of parking permit they use when parking at the campuses. Table 4.15 compares staff parking permit types for 2009 and Table and 2010 Comparison of Parking Permits Staff Car Drivers Permit Type Spring 2009 Autumn 2010 % Point Responses % Responses % Yes - individual bay % % +5.4 Yes - ordinary permit, park in Northumbria car park Yes - ordinary permit BUT normally park in non- University car park Yes - ordinary permit BUT normally park in surrounding streets Yes - vacation permit - BUT normally park in non University car park Yes - vacation permit - BUT normally park in surrounding streets % % % 1 0.2% % 0 0.0% % 1 0.2% % 1 0.2% -0.3 Yes - student permit 0 0.0% 0 0.0% 0.0 No - normally park in non-university car park No - normally park in surrounding streets % % % % Total % % In both 2009 and 2010 the ordinary parking permit (Hunt & Park) was the most popular type of parking permit purchased by staff. For those without a permit there appears to have been an increase in the proportion of staff parking in non-university car parks, representing an 11.3% increase year on year; this increase is matched by the observed reduction in parking on the surrounding streets Table 4.16 and Table 4.17 compare parking permit types across the City and Coach Lane campuses in 2009 and Almost three times as many drivers responded to this question at City Campus compared to Coach Lane. Interestingly in 2010, 91.4% of respondents from the Coach Lane Campus purchased a Hunt & Park permit, compared to just 48.8% at the City Campus. This is because it is much easier to find a parking space at Coach Lane. At the City Campus a high proportion of car drivers either park in a non-university car park (19.1%) or park in the streets surrounding the University (14.8%). It is interesting to note that there has been an apparent shift away from parking in the surrounding streets at the City Campus in preference for parking in a non-university car park /Northumbria University TP Update - Draft v10.docx 46

48 Table and 2010 Comparison of Parking Permits at the City Campus Staff Car Drivers Permit Type Spring 2009 Autumn 2010 % Point Responses % Responses % Yes - individual bay % % 6.4 Yes - ordinary permit, park in Northumbria car park Yes - ordinary permit BUT normally park in non- University car park Yes - ordinary permit BUT normally park in surrounding streets Yes - vacation permit - BUT normally park in non University car park Yes - vacation permit - BUT normally park in surrounding streets % % % 1 0.3% % 0 0.0% % 1 0.3% % 1 0.3% -0.3 Yes - student permit 0 0.0% 0 0.0% 0.0 No - normally park in non-university car park % % 14.6 No - normally park in surrounding streets % % Total % % Table and 2010 Comparison of Parking Permits at the Coach Lane Campus Staff Car Drivers Permit Type Spring 2009 Autumn 2010 % Point Responses % Responses % Yes - individual bay 2 1.7% 4 3.4% 1.7 Yes - ordinary permit, park in Northumbria car park Yes - ordinary permit BUT normally park in non- University car park Yes - ordinary permit BUT normally park in surrounding streets Yes - vacation permit - BUT normally park in non University car park Yes - vacation permit - BUT normally park in surrounding streets % % % 0 0.0% % 0 0.0% % 0 0.0% % 0 0.0% 0.0 Yes - student permit 0 0.0% 0 0.0% 0.0 No - normally park in non-university car park 3 2.5% 5 4.3% 1.8 No - normally park in surrounding streets 2 1.7% 1 0.9% -0.8 Total % % /Northumbria University TP Update - Draft v10.docx 47

49 These results are consistent with observations on the campuses where the total number of staff parking permits issued has decreased over the years. In broad terms, the general increase in the proportion of staff driving to the campuses has been largely offset by the availability of public car parks and on street surrounding the University sites. This switch could also result from the significant increases in the cost of parking at the University since 2005 and the availability of cheaper/free parking in the surrounding areas. Staff who do not purchase a staff parking permit at City Campus but make use of the surrounding streets might also be motivated by the fact that even with a University permit, finding a space on the City Campus remains difficult, especially if arriving later in the day. This shift to cheaper/free surrounding parking facilities and streets is however outside the control of the University and will need to be discussed with the Council if the University is to achieve further reductions in the proportion of staff travelling to the campuses by car Travel choices and opportunities for behaviour change Reason for Using a Car to Travel to Work Staff that drive to the University were asked why they choose to use this mode of transport. Staff were able to provide up to three responses. In 2009 the most popular responses were: Faster (34.9%); No decent alternative (27.2%); and Cheaper (18%). By 2010 the most popular responses were: Faster (26.7%); No decent alternative (27.4%); and Taking child(ren) to school (11.4%) Interestingly the previous popular response stating that the car was Cheaper in 2009 is now no longer perceived quite as much by 2010, where the response was only 4.7% of all respondents. This is perhaps a reflection of increased fuel prices, car tax as well as insurance between surveys. The full results are shown in Table 4.18 over page /Northumbria University TP Update - Draft v10.docx 48

50 Table and 2010 Need to Use the Car for Work Staff Car Drivers Reason for Using a Car Spring 2009 Autumn 2010 % Point Responses % Responses % Faster % % -8.2 Cheaper % % No decent Alternative % % 0.2 Taking Children to School % % 4.5 Taking Children to nursery/ childminder % % 0.0 To go to another job % 0 0.0% -2.2 Driving someone I care for (elderly/ disabled) % 2 0.4% -0.9 Driving another member of staff % % -1.3 Driving another student 1 0.1% 1 0.2% 0.1 Other N/A N/A % 21.1 Total % % Using the car for work Car drivers were asked if they needed their car to carry out their work. As shown in Table 4.18, under one fifth (17.9%) of staff respondents said the car was always needed to carry out work. Just under 50% of respondents said they sometimes need their car for work and 33.1% said that they never use their car for work business. This indicates that there is a large pool of staff car drivers who could potentially use other more sustainable modes of transport to travel to the University if alternative modes are available. Potential for Car Sharing Staff car drivers were asked if they would consider taking a passenger as part of an organised Northumbria University car share scheme. In 2010, of the 456 staff car drivers who provided a response to this question, 34.3% of respondents said they would consider car sharing which is a positive finding, however this represents a reduction from 2009 where 50.3% of respondents provided the same response. Notwithstanding this, the results shown in Table 4.19 still show there is potential for the University to further develop the car share scheme as there is a demand for this type of facility. Table and 2010 Willingness to Car Share Staff Car Drivers Response Spring 2009 Autumn 2010 % Point Responses % Responses % Yes, if this guarantees a parking space on campus % % -5.2 Yes % % No % % 16.1 Total % % /Northumbria University TP Update - Draft v10.docx 49

51 Potential for Using Public Transport Car drivers were asked if they could be persuaded to use public transport. In 2010, of the 441 staff car drivers who provided a response to this question, 46.5% of respondents said they would consider switching to public transport. This compares to 43.8% in This is a positive finding as it shows a large proportion of staff car drivers would consider using public transport to travel to the University. Potential to Cycle Car drivers were asked if there were any incentives which would encourage them to cycle to the University. In 2010, of the 441 staff car drivers who provided a response to this question, 44.4% provided a positive response (i.e. they listed an incentive they would like to see). The most popular response was staff would like to see increased designated cycle routes from home to work. A comparison of the responses given in 2009 and 2010 are summarised in Table Table and 2010 Incentives to Encourage Cycling Staff Car Drivers Incentive Spring 2009 Autumn 2010 % Point Responses % Responses % Discount purchasing scheme for cycles and equipment % % -2.5 Improved secure cycle storage lockers % % -1.8 Improved secure cycle storage and showering facilities Increased designated cycle routes from home to work % % % % -1.9 None of the above % % 8.6 Total % % /Northumbria University TP Update - Draft v10.docx 50

52 4.2.3 Staff Public Transport Users Journey to Work Distance Travelled As shown in Table 4.21, in 2010, 68.9% of staff public transport users travel less than 10 miles to get to work, compared to 55.2% of car drivers and 70.0% for all respondents. In 2010, 31.1% of public transport journeys are more than 10 miles. This shows that long distance journeys can be catered for by public transport as long as the right services are available. Table and 2010 Distance Travelled to Work Staff PT Users Distance Spring 2009 Autumn 2010 % Point Responses % Responses % Up to 1 mile 1 0.3% 2 0.4% to 5 miles % % to 10 miles % % to 20 miles % % 1.2 Over 20 miles % % 3.4 Total % % Journey Duration Table 4.22 below illustrates the time taken for staff public transport users to travel to work. In 2010, it can be seen that 31.0% of public transport users have a travel time of less than 30 minutes to the University, compared to 44.2% of car drivers and 42.9% for all respondents, which indicates it currently takes more time to travel to work by public transport than other modes. Table and 2010 Time taken to Travel to and from Work Staff PT Users Duration Spring 2009 Autumn 2010 % Point To the University % To the University % Spring 2009 Autumn 2010 % Point From the University % From the University % 0-15 minutes % % % % minutes % % % % minutes % % % % minutes % % % % 2.2 Over 60 minutes % % % % 2.1 Total % % % % How Public Transport Users Pay For Their Tickets Table 4.23 shows how staff that use public transport currently pay for their tickets. In 2010, for staff travelling by public transport to the University, 54.5% of respondents said that they purchased their ticket through the salary sacrifice scheme set up by the University. This is a very positive finding which shows that a large proportion of staff know about the University offer and take advantage of the discounted public transport tickets on offer, however the figure is slightly /Northumbria University TP Update - Draft v10.docx 51

53 down upon the 2009 figure of 62.2%. There remains a significant proportion of staff who do not currently take advantage of discounted public transport tickets offered by the University and the Travel Plan will aim to make them aware of the offers available although it is important to recognise that the tickets on offer might not match the specific needs of these users. Table and 2010 Type of Public Transport Tickets Staff PT Users Ticket Type Spring 2009 Autumn 2010 % Point Responses % Responses % Cash % % 5.4 Weekly travel ticket % % 0.2 Monthly travel ticket % % 2.0 Staff annual ticket via salary % % -7.7 Total % % Public Transport Users Willingness to Consider Cycling and Walking Public Transport users were asked if they would consider cycling and walking on an occasional basis. In 2010, 49.6% of all respondents said they would consider walking and cycling, with cycling in summer the most popular response. The results remain largely unchanged from those observed in The full results are shown in Table Table and 2010 Willingness to Consider Cycling and Walking Staff PT Users Ticket Type Spring 2009 Autumn 2010 % Point Responses % Responses % Bicycle % % 0.2 Bicycle (only in summer) % % 1.6 Walking % % 1.7 Walking (only in summer) % % -3.2 None of the above % % -0.4 Total % % /Northumbria University TP Update - Draft v10.docx 52

54 4.2.4 Staff who walk and cycle Journey to Work Distance Travelled As shown in Table 4.25, in % of staff who walk and cycle to work travel less than five miles, compared to 36.4% for all users; this shows that staff who walk and cycle tend to live closer to the University. Some staff travel significant distances by bike although some of these journeys might be partially undertaken using public transport. It should be noted that the apparent high degrees of variation between the 2009 and 2010 surveys are largely down to how the questionnaire was devised in each year with respect to mode of travel. In 2009 respondents could tick multiple entries, with no entry given any more importance over another. In 2010 the respondent would specify their usual mode of travel, plus any number of other modes as occasional. Therefore in 2009 there are likely to be a number of respondents who ticked walking or cycling who in reality would only occasionally use this mode of transport, resulting in the somewhat skewed results. Table and 2010 Distance Travelled to Work Staff who walk and cycle Distance Spring 2009 Autumn 2010 % Point Responses % Responses % Up to 1 mile % % to 5 miles % % to 10 miles % 9 6.8% to 20 miles % 4 3.0% -8.6 Over 20 miles % 1 0.8% -5.2 Total % % Journey Duration Table 4.26 illustrates the time taken for pedestrians and cyclists to travel to and from work. In 2010 it can be seen that almost 76.7% of pedestrians and cyclists have a travel time of less than 30 minutes, compared to 43.9% for all users. This is linked to the significantly shorter distances travelled. Again the high degrees of variation between the 2009 and 2010 surveys are attributable to changes made to the questionnaire, as discussed above in relation to distance travelled. Table and 2010 Time taken to Travel to and from Work Staff who walk and cycle Duration Spring 2009 Autumn 2010 % Point To the University % To the University % Spring 2009 Autumn 2010 % Point From the University % From the University % 0-15 minutes % % % % minutes % % % % minutes % % % % minutes % 2 1.5% % 2 1.5% Over 60 minutes % 3 2.3% % 3 2.3% -3.1 Total % % % % /Northumbria University TP Update - Draft v10.docx 53

55 4.3 Student Travel Patterns As detailed at the beginning of this section, the low student response rate in 2009 means that the analysis below only gives an indication of student travel patterns. Therefore, the results need to be treated with a degree of caution as they are unlikely to be representative of the whole student population at that time. For the 2009 survey it should also be noted that students did not provide responses to Question 9 Do you need a car to carry out your studies? and Question 10 Do you have a Northumbria Parking Permit? As no single student responded to either of these questions, it can be concluded that an issue must have arisen with the software when completing the survey which meant student responses to these questions were not recorded All Students Student Mode of Transport As for staff, students in 2009 provided both single mode and multiple mode answers. Table 4.27 below compares 2007, 2009 and 2011 modes of transport for students at the University. The first column of data for 2009 shows modal split by percentage of respondents (multiple answers removed). Table , 2009 and 2011 Modal Split Comparison All Students Mode of Transport Spring 2007 Spring 2009 % Point Spring 2011 Responses % Responses % Responses % % Point Car Driver % % % -0.8% Car Passenger Motorcycle/ Scooter % % % 1.3% 2 0.9% 0 0% % 0.5% Walk % % % -13.9% Cycle 6 2.6% % % -1.1% PT % % % 14% Total % % % When considering the responses from the 2011 survey, the data in Table 4.27 suggests that there has been a slight decrease in the proportion of students driving a car to University compared to 2009, with the majority appearing to switch to public transport. The figures also suggest that there has been little change in the proportion of students cycling or travelling on a motorcycle to the University but a significant decrease in students who walk. However, as previously discussed, the 2009 figures for single mode respondents excluded a significant number of responses and therefore the numbers are somewhat distorted, indeed the results are much more comparable with the 2007 survey, however it must be borne in mind that the 2007 results are based on a small survey sample. These results are much more consistent with observed travel patterns at the University, where car parking demand on campus has not increased in the last few years. 16 Comparison excludes significant proportion of responses which were multiple mode responses /Northumbria University TP Update - Draft v10.docx 54

56 Table 4.28 below shows modal splits for students at the City and Coach Lane campuses. Almost three times as many students responded to the survey from the City Campus compared to Coach Lane. The results demonstrate clear differences between students travel patterns at each campus. At Coach Lane, car is the dominant mode, with 61.8% of responses as car driver compared to just 16.4% at the City Campus. Of the remaining students at the Coach Lane Campus, a large proportion travel by public transport (26.8%), many of which use the bus and metro. 32.0% of student responses at the City Campus travel there on foot, with 47.2% travelling by public transport. Table Modal Split Comparison by Campus All Students Mode of Transport City Campus Number of Responses City Campus % of Responses CL Campus Number of Responses CL Campus % of Responses Car Driver % % Car Passenger % % Motorcycle / Scooter 7 0.5% 2 0.4% Public Transport % % Walk % % Cycle % 5 1.0% Total % % Students Origins In 2011, a total of 1,968 students provided a full or partial postcode, in comparison with 1,350 in The concentration of student origins by ward is shown in Figure 4.3, and the 2009 and 2011 responses are compared by postal district in Table 4.29 below. Table 4.29 Student Origins, Postal Area Data All Students Spring 2009 Spring 2011 % Point Postcode Area Number of % of Number of % of respondents respondents respondents respondents Carlisle (CA) 7 0.5% % 0.2 Darlington (DL) % % 0.3 Durham (DH) % % 1.9 Newcastle (NE) 1, % 1, % -2.4 Sunderland (SR) % % 0.0 Teesside (TS) % % 0.1 Other % % -0.2 Total % % Survey data from 2011 shows several slight variations compared with the 2009 results, and although the vast majority of students live in the Newcastle area, the proportion has reduced slightly from 82.4% to 80%. Durham has experienced a marked increase in the number of students travelling to the University, with a 100% rise in the absolute number /Northumbria University TP Update - Draft v10.docx 55

57 Figure 4.3 overleaf illustrates the number of student origins within each ward boundary. This clearly shows a concentration of students in the centre of Newcastle where the main halls of residence are located, with further concentrations to the North East and South West of the city centre. In addition to the area-based map, individual student origins have been plotted along with their main mode of transport in Figure 4.4 overleaf. The recognisable shape of the Metro network is highlighted by the commuters on the east side of Newcastle and down towards Sunderland, in a very similar pattern to the 2009 data. Walking and cycling trips account for a large proportion of the trips within 5 miles of the University, with bus users and car drivers spread evenly across the catchment area. Commuters from Durham are more likely to use the railway to access the University, with fast journey times and frequent services between Durham and Newcastle Central /Northumbria University TP Update - Draft v10.docx 56

58 Figure Student Origins All Students /Northumbria University TP Update - Draft v10.docx 57

59 Figure Origin by Mode of Transport All Students /Northumbria University TP Update - Draft v10.docx 58

60 Journey to the University Distance Travelled In terms of the distance travelled to the University, a decrease in the proportion of people travelling less than 1 mile is balanced by an increase in those travelling over 5 miles. Over 53% of students now travel over 5 miles to the University, in comparison with 45% in Table 4.30 and Figure 4.5 below show the variation in distance travelled between the 2009 and 2011 surveys. Table and 2011 Comparison of Distance Travelled to the University All Students Distance Spring 2009 Spring 2011 % Point Responses % Responses % Up to 1 mile % % -6.8% 1 to 5 miles % % -0.6% 5 to 10 miles % % 2.6% 10 to 20 miles % % 2.5% Over 20 miles % % 2.3% Total % % Figure and 2011 Comparison of Distance Travelled to the University All Students 35% 30% 25% 20% 15% 10% % 0% Up to 1 mile 1 to 5 miles 5 to 10 miles 10 to 20 miles Over 20 miles /Northumbria University TP Update - Draft v10.docx 59

61 Journey Duration Journey times were assessed for students journeys to the University. In 2011, just 52% of respondents travel 30 minutes or less to get to either of the campus sites, compared to 60.3% in the 2009 survey. This reflects the fact that students in 2011 travelled further to get to the University than in Table 4.31 and Figure 4.6 show the results in more detail. Table and 2011 Comparison of Journey Duration to the University All Students Distance Spring 2009 Spring 2011 % Point Responses % Responses % minutes % % -5.9% minutes % % -2.4% minutes % % 1.4% minutes % % 4.7% Over 60 minutes % % 2.1% Total % % Figure and 2011 Comparison of Journey Duration to the University All Students 35% 30% 25% 20% 15% 10% % 0% 0 15 minutes minutes minutes minutes Over 60 minutes Students were also asked about the duration of their journey from the University. In 2011, a higher proportion of students are shown to travel for 30 minutes or more than in 2009, with a much lower proportion returning home within 15 to 30 minutes. In 2009, 58.5% of student respondents travel 30 minutes or less to get home, compared to 53.9% in the 2007 survey. Table 4.32 and Figure 4.7 show the results in more detail /Northumbria University TP Update - Draft v10.docx 60

62 Table and 2011 Comparison of Journey Duration from the University All Students Distance Spring 2009 Spring 2011 % Point Responses % Responses % minutes % % -5.2% minutes % % -2.7% minutes % % 1.8% minutes % % 4.8% Over 60 minutes % % 1.3% Total % % Figure and 2011 Comparison of Journey Duration from the University All Students 35% 30% 25% 20% 15% 10% % 0% 0 15 minutes minutes minutes minutes Over 60 minutes Study Patterns In 2011, 91.5% of student respondents stated that they study for 5 days or less in a typical week, compared to 87.6% of respondents in 2009, representing a modest increase of 3.9 percentage points. The full results are shown in Table 4.33 below. Table and 2011 Comparison of Days Worked per Week All Students Distance Spring 2009 Spring 2011 % Point Responses % Responses % Less than 5 days % 1, % 6.2 Five days % % -2.3 More than 5 days % % -3.9 Total % % /Northumbria University TP Update - Draft v10.docx 61

63 Study Hours The 2011 survey results show some variation in terms of the time that students usually arrive at the University, with an increased number arriving after when compared to This could be due to changes in the lecture schedule, but might also suggest a higher percentage of parttime or postgraduate courses. Improved distribution of arrivals (in contrast to a pronounced peak between 08:00 and 09:00) could contribute to a reduction in congestion, both for car drivers and public transport users. The full results are shown in Table 4.34 below. In contrast to the starting times, there were only slight variations in the time students typically leave the University, as shown in Table % of students leave between and 18.00, with 29.6% leaving earlier in the afternoon, results that closely match the 2009 figures. Table and 2011 Comparison of Start Times All Students Distance Spring 2009 Spring 2011 % Point Responses % Responses % Before % % 1.3% % % -9.1% % 1, % 8.2% % % 2.0% After 16: % % 0.2% Total 1, % 2, % Table and 2011 Comparison of Finish Times All Students Distance Spring 2009 Spring 2011 % Point Responses % Responses % Before % 1 0.0% 0.0% % 8 0.4% -0.7% % % 2.2% 16: % 1, % 1.6% After % % -3.2% Total 1, % 2, % /Northumbria University TP Update - Draft v10.docx 62

64 Profile of Respondents Gender & Age 69% of student respondents were female, with 31% male. In terms of age distribution, a large proportion of students (67.5%) are under the age of 25, although 5.0% of student respondents are over the age of 45. The full results are shown in Table 4.36 below. Table Age Groups All Students Age Group Number of Respondents % of Respondents Under % % % % 55 and Over % Total % Student Car Drivers This section examines travel patterns of students who usually drive to the University. They are the main target group for the Travel Plan measures which aim to reduce the number of people driving to the campuses on their own and encourage the use of more sustainable modes of transport Journey to the University Distance Travelled As shown in Table 4.37 below, in 2011, 82.6% of student respondents who drive to the University travel more than 5 miles, compared with 72.0% for all student car drivers in Although there has been a reduction in trips between 1 and 5 miles, an increase in trips of 5 miles or more suggests that car transport is increasingly popular for those making longer journeys. However, with only 17.4% of car users living within 5 miles, some progress appears to have been made in encouraging those who live nearby to use alternative modes. Table and 2011 Distance Travelled to the University Student Car Drivers Distance Spring 2009 Spring 2011 % Point Responses % Responses % Up to 1 mile % 5 1.0% -2.2% 1 to 5 miles % % -8.4% 5 to 10 miles % % 2.4% 10 to 20 miles % % 5.4% Over 20 miles % % 2.7% Total % % /Northumbria University TP Update - Draft v10.docx 63

65 Journey Duration Table 4.38 below shows the time taken for student car drivers to travel to and from the University. The increase in average distance travelled by car users is reflected in an increase in car journey times, with 37.3% of car users travelling for 45 minutes or more, compared to 29.3% in Table Journey Duration to and from the University Student Car Drivers Duration To the University % of Respondents From the University % of Respondents 0-15 minutes 60 13% % minutes % % minutes % % minutes % % Over 60 minutes % % Total % % Table 4.39 below shows the time taken to travel to the campuses for student car drivers who live less than 5 miles from the University. It can be seen that 39 of the 90 respondents in this category spend over 15 minutes travelling to the campuses. These students could potentially experience a faster journey by public transport, cycling or walking. Table Journey Duration within a 5 Mile Radius of the University Student Car Drivers Duration Number of Respondents % of Respondents 0-15 minutes % minutes % minutes 5 5.6% Total % Travel choices and opportunities for behaviour change As with the results from the 2010 staff survey, there are some interesting changes in the reasons given for students driving to the University. In particular, the number of students suggesting that driving is cheaper has fallen from 18.9% in 2009 to just 7.5% in 2011, perhaps reflecting the increased cost of fuel, insurance and possibly parking charges. The proportions of students citing faster journey times and no decent alternative has risen to 43.5% and 32.6% respectively. The full results are shown in Table The results suggest that the rising cost of motoring presents an opportunity for greater mode shift to cheaper and more sustainable modes. Making these modes more accessible, and perhaps promoting public transport as a viable option, could help facilitate this change /Northumbria University TP Update - Draft v10.docx 64

66 Table and 2011 Main Reason for Travelling by Car to the University Student Car Drivers Main Reason Spring 2009 Spring 2011 % Point Responses % Responses % Faster % % 5.7% No decent alternative % % 9.7% Cheaper % % -11.4% To go to another job % % -2.2% Driving another student % 4 0.9% -5.2% Taking children to school % % 2.3% Taking children to nursery/ childminder % % 0.8% Driving someone I care for (elderly / disabled) 2 0.2% 2 0.4% 0.2% Driving another member of staff 1 0.1% 1 0.2% 0.1% Total % % Potential to Cycle In order to gauge the potential for mode shift to cycling, car drivers were asked if there were any incentives which would encourage them to cycle to the University. In the 2011 survey, 657 responses were gained, with 40.3% offering a positive response, as shown in Table This was significantly lower than the 2009 results, suggesting that there is less potential for mode shift in 2011 than in However, 265 students still listed an incentive they would like to see, and the most popular measure was an increase in designated cycle routes. Table and 2011 Incentives to Encourage Cycling Student Car Drivers Incentive Spring 2009 Spring 2011 % Point Responses % Responses % Increased designated cycle routes from home to work Discount purchasing scheme for cycles and equipment % % -5.7% % % -2.6% Improved showering facilities % % -6.9% Improved secure cycle storage lockers % % -0.7% None of the above % % 15.9% Total % % /Northumbria University TP Update - Draft v10.docx 65

67 4.3.3 Student Public Transport Users Journey to the University Distance Travelled As shown in Table 4.42 and Figure 4.8 below, the results from the 2011 survey show that 37.2% of public transport users travel between 1 and 5 miles to access the University. The distribution of public transport users across distance bands is similar to the 2009 survey, although the higher absolute totals reflect an increase in the number of students using buses, trains and the Metro network. Public transport remains a viable option for those travelling over 5 miles, with a total of 117 students travelling over 20 miles by public transport. Table and 2011 Distance Travelled to the Campuses Student PT Users Distance Spring 2009 Spring 2011 % Point Responses % Responses % Up to 1 mile % % -1.1% 1 to 5 miles % % 2.7% 5 to 10 miles % % -0.7% 10 to 20 miles % % -2.1% Over 20 miles % % 1.0% Total % % Figure and 2011 Distance Travelled to the Campuses Student PT Users 40% 35% 30% 25% 20% 15% 10% % 0% Up to 1 mile 1 to 5 miles 5 to 10 miles 10 to 20 miles Over 20 miles /Northumbria University TP Update - Draft v10.docx 66

68 Journey Duration Table 4.43 illustrates the time taken for public transport users to travel to the University. In 2011 it can be seen that 39.5% of public transport users have a travel time of less than 30 minutes, representing a slight reduction on 2009 where 41.7% experienced the same travel time. In 2011, this compares to 52.0% for all modes, indicating that it takes public transport users longer to travel to the University than by other modes of transport. Table and 2011 Time taken to Travel to the Campuses Student PT Users Journey Time Spring 2009 Spring 2011 % Point Responses % Responses % to 15 minutes % % 0.4% 15 to 30 minutes % % -2.6% 30 to 45 minutes % % -0.8% 45 to 60 minutes % % 2.4% Over 60 minutes % % 0.6% Total % % How PT Users pay for their Tickets Figure 4.9 and Figure 4.10 compare the methods of payment for public transport in 2009 and An increase of 3.1% suggests that more students are using cash to pay for their ticket, with marginal reductions in the percentage using semester-time only, weekly and monthly tickets. As in 2009, this indicates that a large proportion of public transport users might not be aware of the different (and potentially cheaper) public transport tickets available and this is something that the University may need to act upon over the next Travel Plan period. Figure Type of Public Transport Tickets Student PT Users Staff annual ticket via salary, 1.4% Cash, 51.9% Semester time only ticket, 18.0% Weekly travel ticket, 8.4% Monthly travel ticket, 20.3% /Northumbria University TP Update - Draft v10.docx 67

69 Figure Type of Public Transport Tickets Student PT Users Staff annual ticket via salary, 1.4% Cash, 51.9% Semester time only ticket, 18.0% Weekly travel ticket, 8.4% Monthly travel ticket, 20.3% Public Transport Users Willingness to Consider Cycling and Walking Although there are marginal changes in the 2011 results compared to 2009, of the 832 public transport users who were asked if they would consider cycling and walking on an occasional basis, 363 (representing 43.6%) said that they would consider walking and cycling, with walking in summer the most popular response. The full results are shown in Table Table and 2011 Willingness to Consider Cycling and Walking Student PT Users Mode of Transport Spring 2009 Spring 2011 % Point Responses % Responses % Bicycle % % -1.6% Bicycle (only in summer) % % -5.7% Walking % % 2.3% Walking (only in Summer) % % -2.7% None of the above % % 7.8% Total % % /Northumbria University TP Update - Draft v10.docx 68

70 4.3.4 Student who walk and cycle Journey to University Distance Travelled The 2011 survey shows that cycling and walking remain popular forms of transport for those living within 5 miles of the University. In comparison to the 2009 survey, this represents an increase of 12.9%. The full results are shown in Table 4.45 below. Table and 2011 Distance Travelled to the campuses Student who walk and cycle Distance Spring 2009 Spring 2011 % Point Responses % Responses % Up to 1 mile % % 12.8% 1 to 5 miles % % 0.1% 5 to 10 miles % % -4.8% 10 to 20 miles % 7 1.5% -4.2% Over 20 miles % 2 0.4% -3.9% Total % % Journey Duration Table 4.46 illustrates the time taken for pedestrians and cyclists to travel to the University. In 2011 it can be seen that 91.3% of pedestrians and cyclists have a travel time of less than 30 minutes, compared to 52.0% for all users. This is a reflection of the generally shorter distances travelled by both pedestrians and cyclists. Table Time taken to Travel to Work Student Pedestrians and Cyclists Journey Time Spring 2009 Spring 2011 % Point Responses % Responses % minutes % % -1.1% minutes % % +2.4% minutes % % +1.3% minutes % 5 1.0% -1.7% Over 60 minutes 5 1.0% 1 0.2% -0.8% Total % % /Northumbria University TP Update - Draft v10.docx 69

71 4.4 Summary The results from the 2010 staff and 2011 student travel to work survey are mixed. Staff results show a decrease in car drivers from 2009 to 2010 and an increase in overall public transport usage. This reverses the trend observed between the 2007 and 2009 surveys for both modes, which is extremely encouraging and is likely a reflection of increases to parking charges within the University, despite potential cheaper public parking being available in the surrounding areas. The proportion of staff cycling to the University has also increased, which again is encouraging, however this is slightly offset by the percentage of staff that walk falling slightly. Student results are also encouraging, with a decrease in car drivers from 2009 to 2011, as well as a significant increase in the number of students who use public transport. These positive aspects are somewhat marred by the proportion of students who cycle and walk to the University, with the results from the 2011 survey showing these modes of transport decreasing. However as highlighted within this report, these higher degrees of change are likely down to how the 2009 survey was conducted, but as a precaution, the University should continue to promote walking and cycling wherever possible /Northumbria University TP Update - Draft v10.docx 70

72 5. Revised Travel Plan Targets, Measures and Action Plan This section updates the Travel Plan objectives and targets from 2009 to reflect recent developments at the University and the results from the 2010 staff and 2011 student travel survey. It also presents the revised Travel Plan Action plan for the University covering 2010/11 to Travel Plan Objectives The University understands and recognises the importance of reducing reliance on the private car to travel to places of work and study. The University is aware that one of the largest transportation challenges facing the City of Newcastle, the Tyne and Wear City Region and the UK as a whole is reducing road traffic and associated greenhouse gases emissions and congestion. Northumbria University recognises that it has a responsibility to make a significant contribution to the above by working to reduce the number of car users travelling to and from the University on a daily basis. The main objectives of the University Travel Plan are to: Reduce car traffic to University sites and contribute to the reduction of congestion in the areas around the campuses; Encourage the use of more sustainable modes of transport by staff and students; Reduce the impact of necessary traffic on the local environment; Protect the environment through the reduction of harmful emissions and waste and contribute to the improvement of local air quality; Improve quality of life for people on and around the campuses; Promote healthier and more active lifestyle for staff and students; and Improve road safety on and around the campuses /Northumbria University TP Update - Draft v10.docx 71

73 5.2 Travel Plan Targets The updated 2009 Travel Plan set targets for 2012, based on data from the staff and student travel surveys undertaken in 2009 and forecasts of the level of car usage reduction required. The targets also reflected the University s objective of reducing overall congestion, reducing the impact of traffic on the local environment and improving road safety around the campuses. To achieve the above objectives, this further 2010/ 11 update of the Northumbria University Travel Plan sets revised targets, taking into account the results from the 2010 and 2011 travel surveys, in the context of those targets originally set for 2012 in the updated 2009 Travel Plan. This section reviews the University s performance over the last four years, before introducing revised modal split targets for staff and students for Performance against targets set in 2009 The 2007/08 Travel Plan has been implemented over the last four years and the 2009/ 2010 staff and 2009/ 2011 student travel surveys show the evolution of staff and student travel patterns over this period. As part of the Travel Plan update in 2009 revised targets were set for Table 5.1 and Table 5.2 compare the original 2007 travel survey results and the 2009, 2010 and 2011 surveys for staff and students against the targets set for 2012 in the updated 2009 Travel Plan. Mode of Transport Table Staff Modal Split Targets and Performance 2007 Survey Results 2009 Survey Results Single mode respondents All Responses 2010 Survey Results 2012 Travel Plan Target Car Driver 27.1% 44.9% 29.2% 31.7% 20% Car Passenger 5.8% 4.4% 6.0% 4.8% 5% Motorcycle 0.8% 0.5% 0.7% 0.7% 1% Public Transport 52.9% 39.4% 42.3% 44.4% 50% Cycle 4.4% 3.1% 6.2% 5.8% 8% Walk 8.2% 7.7% 15.5% 6.6% 16% Taxi / Other 0.7% N/A N/A 6.1% 0% Total 100% 100% 100% 100% 100% Mode of Transport Table Student Modal Split Targets and Performance 2007 Survey Results 2009 Survey Results Single mode respondents All Responses 2011 Survey Results 2012 Travel Plan Target Car Driver 25.4% 29.3% 21.4% 28.5% 19.5% Car Passenger 7.1% 1.4% 5.2% 2.7% 3% Motorcycle 0.9% 0% 0.2% 0.5% 0.5% Public Transport 40.4% 27.7% 38.5% 37.7% 39% Cycle 2.6% 2.6% 4.2% 1.3% 5% Walk 21.9% 39% 30.4% 22.6% 33% Taxi / Other 1.8% N/A N/A 9.7% 0% Total 100% 100% 100% 100% 100% /Northumbria University TP Update - Draft v10.docx 72

74 This shows that the headline targets set in 2009 to achieve a 20% mode share for staff driving to the University and a 19.5% mode share for students travelling to the campuses by car are unlikely to be achieved by Indeed, for both staff and students none of the other modes have met the 2012 target set in 2009, and with particular reference to walking, it is difficult to see how the target percentage share will be met with one year remaining within the current target period. As already reported, results consistently show a slight drop in the number of people using public transport which could at least partially be explained by the trends shown in the 2010 and 2011 survey results, with some staff living further away from the campuses and both staff and students tending to stay on the campuses longer hours in the evening and at the weekend. The 2007 survey showed that the University had made good progress in the previous years with regards to reducing the proportion of staff driving to the campuses. Between 2005 and 2007, the proportion of staff driving to the University fell from 39.9% to 27.1%, a percentage point reduction of However the trend since 2007 reflected in the 2009, 2010 and 2011 surveys appears to reverse this initial optimism, despite the University continuing to provide improved facilities and staff benefits to encourage sustainable travel modes during The following factors need to be taken into account to explain the 2010 and 2011 survey results: Traffic volumes and car ownership have continued to grow in Tyne & Wear and the North East over the last few years (apart from small decreases anticipated to be linked to the economic crisis and therefore only temporary); Parking a car at the University has become more expensive and more difficult but parking availability and cost in the surrounding areas has not followed this trend which means that staff are able to opt out of the University parking permit system and park in public car parks or surrounding streets which are outside the sphere of influence of the University; The first year of implementation of the Travel Plan showed strong progress as they were able to target those members of staff who could more easily be persuaded to change mode of transport as alternatives were available to them and compared favourably to using the car. As the University progresses with the implementation of its Travel Plan, it needs to target groups of people for whom alternatives to the car are potentially not as suitable and this requires additional work and improvements to services which are often outside the University s direct influence. Participation to the Tyneside Travel Partnership should be invaluable to enable the University to argue for better services for its staff and students. Lastly the targets set during the last Travel plan update in 2009 were developed using the survey data conducted that year, however, as has been discussed previously, the questionnaire that year yielded different results in that respondents were not asked to prioritise their mode of transport to and from the University, merely instead to simply tick all modes that applied. Therefore, taking the above into context it was deemed necessary to amend the targets for 2012 so that they are more realistically in line the current surveys conducted in 2010 and 2011, as well taking into account those surveys conducted in Revised modal split targets for 2012 are presented in the following section, reflecting those issues outlined above /Northumbria University TP Update - Draft v10.docx 73

75 5.2.2 Revised Staff Modal Split Targets Taking into account the 2010 modal split for University staff, the 2007 baseline and how travel patterns have changed during the last four years, Table 5.3 below introduces revised staff modal split targets for Mode of Transport Table 5.3 Revised Staff Modal Split Targets 2007 Survey Results 2010 Survey Results New 2012 Target Car Driver 27.1% 31.7% 25% Car Passenger 5.8% 4.8% 5% Motorcycle 0.8% 0.7% 1% Public Transport 52.9% 44.4% 48% Cycle 4.4% 5.8% 7% Walk 8.2% 6.6% 10% Taxi / Other 0.7% 6.1% 4% Total 100% 100% 100% By 2012, the University aims to reduce the proportion of single occupancy staff car journeys to 25%. If this target is achieved, this will represent a 14.9 percentage point reduction between 2005 and The University will also aim to increase the proportion of staff public transport journeys to 48%, cycling to 7% and walking to 10% Revised Student Modal Split Targets Taking into account the 2011 modal split for University students, the 2007 baseline and how travel patterns have changed during the last four years, Table 5.4 below introduces revised student modal split targets for Mode of Transport Table 5.4 Revised Student Modal Split Targets 2007 Survey Results 2011 Survey Results New 2012 Target Car Driver 25.4% 28.5% 22% Car Passenger 7.1% 2.7% 4% Motorcycle 0.9% 0.5% 1% Public Transport 40.4% 37.7% 39% Cycle 2.6% 1.3% 5% Walk 21.9% 22.6% 25% Taxi / Other 1.8% 9.7% 4% Total 100% 100% 100% By 2012, the University aims to reduce the proportion of single occupancy student car journeys to 22%. If this target is achieved, this will represent a 3.3 percentage point reduction between 2005 and The University will also aim to increase the proportion of student public transport journeys to 39%, cycling to 5% and walking to 25% /Northumbria University TP Update - Draft v10.docx 74

76 / Revised Action Plan This section takes into account what has already been achieved through the University Travel Plan over the past years and introduces a revised Action Plan, taking the University forward to It also considers the 2010 staff and 2011 student travel survey results and the revised Travel Plan targets. The main themes are similar to those listed in the 2007 Travel Plan, which are shown in Table 3.1. Each measure is discussed in the following section and, where relevant, is summarised in a short table which illustrates: The targeted groups of staff, students or visitors; The likely impact on the Travel Plan targets, high, medium and low; - High means it is essential that the measure is promoted by the University for reaching the Travel Plan targets; - Medium means it is important that the measure is promoted by the University for reaching the Travel Plan targets; and - Low means the measure is potentially easier to put in place and could contribute to attaining the Travel Plan targets; The level of difficulty for its implementation, high, medium and low; - High means that the measure will be costly or that there is a high risk of strong opposition from management, staff or students; - Medium means that the measure will involve some cost and there may be an element of opposition from management, staff or students; and - Low means that the measure will involve little or no cost and there should not be any opposition from management, staff or students; The person or organisation responsible for implementing the initiative; and The timescale within which the measure should be implemented At the end of the section, all the measures are collated into a Revised Travel Plan Action Plan Summary Table /Northumbria University TP Update - Draft v10.docx 75

77 5.3.1 Measure 1 Cycle and Motorcycle Facilities Cycle and Motorcycle Parking 2007 Expectation Motorcycle and cycle parking facilities at City Campus East were opened immediately after the implementation of the 2007 Travel Plan in time for the 2007/08 academic year. In 2007, the University said it would provide an additional 51 cycle parking spaces at the City Campus by 2011 (the 2007 travel survey results showed a higher than forecasted increase in the proportion of staff cycling to work). The University did not plan on increasing cycle parking provision at the Coach Lane Campus. In 2007, the University said it would provide an additional 38 motorcycle parking spaces at City Campus and 8 spaces at Coach Lane by Progress to 2009/10 and moving forward to 2012 Between 2007 and 2009, 30 additional cycle parking spaces had been added to the City Campus West, 20 of which are located at a staff compound, taking the 2009 provision up to 421. The number of cycle parking spaces at the Coach Lane Campus remains at 126. Over the next two years, the University plans to add another 20 cycle parking spaces for staff at the City Campus in the form of a compound and an additional 30 spaces for students which will be Sheffield stands. A further 10 cycle parking spaces have been added at the new Sports Central which opened in September At the Coach Lane Campus, the University is looking to add another 20 cycle parking spaces for staff in the form of a compound and an additional 10 spaces for students which will be Sheffield stands. From 2007 to 2009, there has been no increase in the number of motorcycle spaces and capacity has remained constant at both the City and Coach Lane Campuses. The motorcycle spaces are currently under utilised and therefore there has been no requirement to increase capacity. This is reflected in the revised Travel Plan targets for Table 5.5 below shows the current level of cycle and motorcycle parking provision and identifies additional facilities to be provided for staff and students at the City and Coach Lane campuses between 2009 and Table 5.5 Revised Targets for Cycle and Motorcycle Parking Facilities 2009 Provision 2012 Revised Targets City Campus CL Campus City Campus CL Campus Cycle parking Motorcycle parking 72 6 Needs based Needs based Changing Rooms, Showers and Lockers 2007 Expectation Changing rooms, showers and lockers were expected to be available at the new City Campus East for the 2007/08 academic year. A constant review of shower and changing facilities at City Campus West and the Coach Lane Campus was also expected. Progress to 2009/10 and moving forward to 2012 Changing rooms, showers and lockers are now available in City Campus East with an additional 5 showers installed in Staff cycling or running to work are also able to use changing rooms /Northumbria University TP Update - Draft v10.docx 76

78 and showers at the Coach Lane Sports Centre and are able to use the City Campus West Sports Central since it opened in September Additionally, 16 new full size lockers and 20 small lockers were made available to cyclists in 2008/09. Where possible increasing the number and quality of shower and changing facilities will be important for encouraging staff and students to cycle to the University. Table 5.6 Measure 1: Cycle and Motorcycle Facilities Measure 1: Cycle and Motorcycle Facilities Summary Target Groups Impact Difficulty Responsibility Timescale Motorcycle and cycle parking, changing rooms, showers and lockers Current and potential motorcyclists and cyclists, car users High Medium (need funding & space) Travel Plan Coordinator, Campus Services 50 additional cycle spaces at City and 10 additional cycle spaces at Coach Lane by No additional motorcycle parking required /Northumbria University TP Update - Draft v10.docx 77

79 5.3.2 Measure 2 - Managing the Demand for Car Parking 2007 Expectation The University aimed to rationalise parking facilities at City Campus West to create a more pedestrian friendly environment and allow for easier management of car parking access. The parking rationalisation is part of a wider Campus Refurbishment Programme which was expected to be progressed in conjunction with staff and students transferring to the new City Campus East. This rationalisation of car parking would also enable the University to explore the possibility of controlling car park access through a swipe card system, making enforcement easier for the Campus Services Team. The University also planned to monitor and review its permit allocation system to ensure that parking permits are only issued when needed. It was expected that the University would review the parking situation at the University after the opening of City Campus East and would continually monitor the cost of parking. Progress to 2009/10 and moving forward to 2012 The University has car parking facilities at both the City and Coach Lane campuses. Parking spaces are generally taken up by staff. The University does not guarantee car parking so staff and students are encouraged consider alternative modes of transport. By 2011, the number of parking spaces at the City Campus has increased to 555 spaces from 548 in 2009 (although it should be noted that 24 of the spaces are not for staff and 16 are for disable badge holders), whilst the Coach Lane Campus has remained constant at 893 spaces. It should be noted that although the number of parking spaces available has remained relatively constant since 2007, student numbers have increased over the same period, putting increased pressure on the University parking resource. The University parking management system has undergone changes since the 2007 Travel Plan. The University has installed car parking barriers at all entrances to the City Campus to prevent those without permits from entering the site by car. Additionally, whilst the Campus Services team is in overall control of parking administration and policy, the University has recently introduced a new enforcement scheme using fixed penalty fines in a partnership with a local company called Liberty who has access to data from the DVLA. The fine payment goes to Liberty with the University receiving 50% of the parking fine revenue. The University has also seen a year on year reduction in the number of parking permits issued at the University. In 2005, 906 permits were issued at the City Campus, which reduced to 766 in By 2009, this figure was down to 601 permits. The University will continue to review its parking permit allocation system to ensure that parking permits are only issued when needed and address car travel to the City and Coach Lane campuses /Northumbria University TP Update - Draft v10.docx 78

80 Table 5.7 City Campus Parking Permits Permit Type Guaranteed Space Hunt & Park Business Use Car Share Spaces Other (disabled, etc) Total To better manage the demand for car parking facilities on the University campuses, the University increased its parking charges, but only in the period The parking charge increase between 2005 and 2007 are shown in the table below. Table 5.8 Cost of University Parking Permits 2005 to 2007 Parking Permit Type Parking Permit Cost (VAT included for staff) Sept 2005 Sept 2006 Sept Increase Hunt & Park % Staff guaranteed space % Student permit City Semester % Student permit City Semester % Student permit Coach Lane % The University recently agreed to increase all car parking by 5% for the next academic year. Table 5.9 Measure 2: Managing the Demand for Parking Measure 2: Managing the Demand for Parking Summary Target Groups Impact Difficulty Responsibility Timescale Car park rationalisation, enforcement, reduction of number of parking permits allocated and review of parking charges Car drivers High High (contentious matter for staff, risk of charges becoming too high for low paid staff but generates revenue to support Travel Plan incentives) Campus Services, Travel Plan Coordinator Number of parking spaces on campus to be continually reviewed. Possible Hunt & Park permit cost increases. Further reduction in number of permits expected. Continued review of car parking management and enforcement /Northumbria University TP Update - Draft v10.docx 79

81 5.3.3 Measure 3 - Car Share Scheme 2007 Expectation In 2005, the University had a number of staff who shared lifts to work. In 2006, car share meetings were arranged and additional meetings were held in October and November Moving forward, the University aimed to promote the car share scheme further, liaising with the Tyneside Travel Partnership and promoting the scheme internally. Students were also expected to be part of the target group for the promotion of car sharing, although student are not able to apply for a car share space or the guaranteed ride home scheme. Progress to 2009/10 and moving forward to 2012 The University at present does not offer a car share database, but does offer permit holders an option to car share. Parking spaces are set aside outside the car sharers building once car sharing arrangements are agreed. This is an internal scheme and is managed by Campus Services and the Travel Plan co-ordinator. The University still provides the car share get you home service for members of a car share groups which are left stranded as their driver becomes unavailable or if they need to remain at work late. The University will continue to offer this service in the future. Information on car sharing at the University can be found on the University travel to work web page. The City Campus currently has 2 car share parking bays. There are no car share bays at the Coach Lane Campus. The University will continue to promote its internal car share scheme and if there is demand will provide car share bays. Informal car share meetings should be held twice per year. Results from the travel survey show that a large proportion of staff that drive to the University would consider sharing lifts to work and therefore the University should continue to liaise with Newcastle Council and the Tyneside Travel Partnership as a database system might prove to be more popular. Measure 3: Car Share Scheme Table 5.10 Measure 3: Car Share Scheme Summary Target Groups Impact Difficulty Responsibility Timescale Help finding a match, reserved parking spaces, guaranteed ride home Car drivers and car sharers mainly staff High (especially for those without public transport alternative) Medium (risk of tensions as related to car parking management issue, need for small budget and enforcement) Travel Plan Coordinator, Campus Services Increased promotion of car sharing in general at the University with internal meetings twice per year. Increase car share bays if required. Further investigation of a database system and continued communication with Newcastle City Council and Tyneside Travel Partnership. Increased uptake expected by /Northumbria University TP Update - Draft v10.docx 80

82 5.3.4 Measure 4 Inter Campus Shuttle Bus Service 2007 Expectation The University planned to continue its usage of the inter campus shuttle bus service and where necessary amend the route and increase service frequencies if required. Progress to 2009/10 and moving forward to 2012 Northumbria University has continued to run a free bus service for staff and students between the City Campus and the Coach Lane Campus. After analysing feedback from inter campus shuttle bus users gathered through previous travel surveys, the service now operates earlier and runs from Monday to Friday from 07:45 to 21:30. This enables city based students to get to Coach Lane for a 09:00 start. An additional journey to Coach Lane has also been scheduled. This has been achieved by reducing services stopping at the underused Four Lane Ends Metro stop. The University bus service route has also been modified to fully serve the City Campus East site. A stop has also been added to New Bridge Street, opposite the Manors Metro Station which serves several halls of residences. In addition to the above, the University has been using a new, more spacious and environmental friendly, Euro 4 standard vehicle since September This new bus has more seats, standing room and is far more accessible. The Euro 4 engine means it meets the latest emissions standard and is therefore more environmentally friendly. In terms of usage, in 2007/08 the University Shuttle Bus carried approximately 96,000 passengers and by 2008/09 this had increased to 100,000. Final usage figures for 2009/10 indicate that patronage is about the same as 2008/09 so the service is still proving extremely popular. Table 5.11 Measure 4: Inter Campus Shuttle Bus Service Measure 4: Inter Campus Shuttle Bus Service Summary Target Groups Impact Difficulty Responsibility Timescale Free shuttle bus between City and Coach Lane campuses (including City Campus East site) Staff, students and visitors, Staff travelling between campuses for work purpose, Public transport users based at Coach Lane High Medium Campus Services, Travel Plan Coordinator (promotion) Continue to monitor usage regularly and obtain feedback from users. Also speak with potential users to ensure the service is improved if necessary /Northumbria University TP Update - Draft v10.docx 81

83 5.3.5 Measure 5 - University Corporate Public Transport Scheme 2007 Expectation The University had been offering discounted public transport passes via salary deduction for a number of years. The University planned to continue to offer this facility and ensure it is publicised to all members of staff, in particular targeting new employees and car drivers. Take up of the scheme was expected to be monitored closely and continued liaison with staff was expected to ensure that the discounted tickets offered by the University corresponded with staff needs. Progress to 2009/10 and moving forward to 2012 Take up of discounted public transport tickets for staff at the University has continued to increase year on year (with the exception if 2008/09 when a small decrease was experienced). The table below shows the level of staff take up on discounted public transport tickets over the last 5 years. Table 5.12 University Corporate Public Transport Discounted Tickets Type of Pass 05/06 06/07 07/08 08/09 09/10 Metro Saver Network Card Go-Ahead Pass Stagecoach Pass Arriva Pass Northern RailPass Total Information about the scheme is published on the staff intranet pages and the University website. Over the 2009/10-12 period, the University will continue to offer this facility and publicise it to staff, in particular new employees and car drivers. Table 5.13 Measure 5: University Corporate Public Transport Scheme Measure 5: University Corporate Public Transport Scheme Summary Target Groups Impact Difficulty Responsibility Timescale Discounted public transport passes for staff to buy through monthly salary deductions monitoring and review (take-up and passes available) Staff using public transport, car drivers, new employees High Medium (scheme administration) Travel Plan Coordinator, Campus Services Scheme promotion is monthly throughout year. Take up to be monitored throughout the year /Northumbria University TP Update - Draft v10.docx 82

84 5.3.9 Measure 6 - Public Transport Information and Incentives 2007 Expectation The University planned to invite public transport operators and Nexus to the University campuses for sustainable travel information days so that staff and students could access information and obtain advice on routes and prices. The University also planned to discuss the possibility of organising a one off promotional event where free bus passes are distributed to staff and/or students who currently drive but could use public transport to travel to the campuses. The University was also expected to consider the use of tailored travel information for new employees as part of the formal induction process. Progress to 2009/10 and moving forward to 2012 The University currently uses information and incentives alongside existing rewards (see corporate public transport scheme above) to encourage the shift from car use towards public transport. The main forms of communication with staff and students remains staff , the internet and intranet. The University s travel to work website provides links to the universities corporate public transport scheme, a public transport journey planner, a car sharing site, both cycling and walking to work pages and links to Simply Go and Metro. The University currently arranges a sustainable travel event twice per year where the University offers a free days travel to try public transport, all buses and metro. The University does offer individual travel guides (leaflet or internet based) although use of the Journey Planner is being strongly promoted to minimise waste and the production of out of date timetables. The University continues to use staff , the internet and intranet to communicate with staff and students on travel planning and also uses it to publicise public transport offers and provide links to timetables and maps where available. The University also intends to meet with Nexus in 2011 in order to investigate the potential for individual travel planning. Table 5.14 Measure 6: Public Transport Information and Incentives Measure 6: Public Transport Information and Incentives Summary Target Groups Impact Difficulty Responsibility Timescale Public transport information events, one-off marketing operation targeting car drivers & tailored travel information for new starters Car drivers, public transport users, students and staff High Medium (small budget, secure help from NCC, Nexus and public transport operators) Travel Plan Coordinator Continued promotion of public transport information events. Sustainable travel event day to continue twice per year. Ongoing promotion of the Journey Planner /Northumbria University TP Update - Draft v10.docx 83

85 Measure 7 - Partnership Working 2007 Expectation In 2007, the University had taken part in a number of informal meetings with other large employers in the area to share travel planning best practice. These discussions resulted in the creation of the Tyneside Travel Partnership which included the following major employers and public sector partners: Northumbria University; Newcastle University; COBALT Business Park; Newcastle upon Tyne Hospitals NHS Foundation Trust; Northern Rock; Newcastle City Council; and Nexus The Partnership also included the following affiliated partners, who were expected to be part of the discussions on specific measures: Metro; bus operators; train operators; and North Tyneside Council. The aims of the Tyneside Travel Partnership were to: promote sustainable travel; reduce of car use (in turn reducing congestion and improving road safety); enable joint working with key stakeholders, working towards value for money solutions; exchange information and best practice on modal shifts achieved by partnership members; and raise awareness of sustainable travel to influence key policy and strategic decision making in the region. Partnership members contribute 250 annually, with contributions to be used to organise events and promote the partnership, with match funding from Newcastle City Council. The Partnership was launched on 24 th October 2007 at a Cleaner Greener Travel Event held at Newcastle University. Northumbria University has and will continue to communicate its Travel Plan monitoring results to all members of the Tyneside Travel Partnership, especially Nexus and Newcastle City Council, as this information could be useful when reviewing services and planning routes. Progress to 2009/10 and moving forward to 2012 Northumbria University has continued to play an active role in the Tyneside Travel Partnership and will continue to do so in the future. This will include a jointly funded sustainable student travel awareness campaign /Northumbria University TP Update - Draft v10.docx 84

86 The University has also invested, in partnership with ONE North East in the installation of electric charging posts for four electric vehicles as part of the Plugged in Places Project. This project is designed to bring about an infrastructure for electric vehicles in the region and aid the move towards low carbon, low emission vehicles. Travel Plan survey results continue to be communicated to members of the partnership and to Sunderland City Council for inclusion on the I Trace website. Measure 7: Partnership Working Table 5.15 Measure 7: Partnership Working Summary Target Groups Impact Difficulty Responsibility Timescale Joint working with Newcastle City Council, Nexus and public transport operators, communicate monitoring results Car drivers, public transport users Medium Medium Travel Plan Coordinator Continue to play and active role in Tyneside Travel Partnership and communicate summary of survey results to operators every 2 years /Northumbria University TP Update - Draft v10.docx 85

87 Measure 8 Promote Cycling 2007 Expectation The University was expected to continue to promote cycling through information on the University website and targeted events including Bike to Work week. Monitoring and continued promotion of the University Cycle Loan Scheme was also expected. The University also aimed to continue the development of the Bicycle User Group (BUG) and planned to improve security for cycle users, with a particular focus on reducing the number of cycle thefts on campus. Progress to 2009/10 and moving forward to 2012 The University found that changes to the tax free bike to work scheme s fair market payment left certain staff financially disadvantaged and many staff not interested in the scheme. To offset this the University now offers interest free loans for cycling equipment and a bicycle up to the value of 1,000. The University has also negotiated a 10% discount with all local cycle shops to make the scheme more attractive. Take up of the scheme has been good with 16 cycle purchases in the first few months it has operated. The first BUG meeting took place in September 2007 and now takes place four times a year. The group has proved popular with a core group of 15 cyclists attending meetings for debate and discussion, as well as sharing information through a distribution list of 120 names. Regular s go out to all cyclists offering advice, maps and information on cycle routes. Plain clothed security staff are employed to patrol the University, with a specific focus on reducing the number of bicycle thefts. Moving forward, the University will continue to promote all of the above, with a particular focus on increasing membership of the Cycle Loan Scheme and continued promotion of the BUG. Measure 8: Promote Cycling Table 5.16 Measure 8: Promote Cycling Summary Target Groups Impact Difficulty Responsibility Timescale Cycle information provision. Promotion of cycle events and BUG. Cycle security and membership of Cycle Loan Scheme. Car drivers, cyclists, staff and students Medium Low (small budget for promotional material) Travel Plan Coordinator Continued investment in cycle information provision and promotional events. Sustainable travel event Day Twice per year. BUG to continue to meet four times per year and target to increase membership of BUG /Northumbria University TP Update - Draft v10.docx 86

88 Measure 9 Promote Walking 2007 Expectation The University aimed to promote walking through internet / intranet site and by offering discounted pedometers and personal attack alarms. The University also produced a Leg-It leaflet in partnership with Newcastle City Council which was available to download from the University internet / intranet site. If possible, the University would also participate in walking promotion days. Progress to 2009/10 and moving forward to 2012 Since 2007, the University has continued to provide walking information on the internet / intranet site. The University promotes walking by promotion of the walk to us software as well as advertising walkit.com. However, walking promotion will be included at the Sustainable travel events and the University will continue to offer pedometers at discounted prices through the University shop and offer free personal attack alarms. Measure 9: Promote Walking Table 5.17 Measure 9: Promote Walking Summary Target Groups Impact Difficulty Responsibility Timescale Walking maps, pedometers and personal alarms, walking promotion Car drivers, pedestrians Medium Low (small budget for promotional material) Travel Plan Coordinator Ongoing promotion required /Northumbria University TP Update - Draft v10.docx 87

89 Measure 10 - University Vehicle Fleet 2007 Expectation The University was expected to consider alternatives to LPG fuelled vehicles ranging from the increased use of bio fuels to the purchase of lower emission vehicles as this type of technology develops and becomes more widely available. The University was also expected to consider reducing delivery patterns, cutting back on vehicle emissions and traffic to its campuses. Progress to 2009/10 and moving forward to 2012 In the period , the University acquired an additional LPG fuelled van, taking the total number of University vehicles running on LPG or fitted with particle trap filters to 5 out of 15. At present, the University vehicle fleet consists of a mixture of gas and petrol powered vehicles, with some powered by diesel. The University is aiming to purchase a new electric vehicle in the 2010/11 financial year. A breakdown of the University Vehicle Fleet is in Appendix B. The university has removed from its fleet the executive car (Jaguar) and has reduced the number of journeys undertaken and/or replaced them with taxi use. The University has reduced stationery supplies deliveries from five times a week to three times and has also installed chilled filtered mains water to reduce bottled water supplies delivered to the campus. Measure 10: University Vehicle Fleet Table 5.18 Measure 10: University Vehicle Fleet Summary Target Groups Impact Difficulty Responsibility Timescale Reducing emissions from University fleet and reducing frequency of deliveries Business travel / staff travelling for work, suppliers High (reduced emissions and raising Travel Plan profile) Medium (high cost but already budgeted for and long term savings) Travel Plan Coordinator, Campus Services Vehicle deliveries to be reviewed on a regular basis. New electric vehicle to be purchased in 2010/11 academic year. Ongoing /Northumbria University TP Update - Draft v10.docx 88

90 Measure 11 - Rental Cars, Taxis and Pool Cars 2007 Expectation The University aimed to review its business travel; taxi and car hire policies on a regular basis to ensure that it is taking advantage of the lower emission, more environmentally services. The University also planned to continue liaising with Newcastle City Council to discuss the possibility of establishing a Newcastle car club with the University gaining corporate membership status. Progress to 2009/10 and moving forward to 2012 The University has continued to implement a strict policy on hire cars. Hire cars of the lowest engine size or those running on low emission fuels must be hired whenever possible. In keeping with this, the University has joined the North East Option C Car Club. The car club allows staff to 'pay as you drive', by booking a car over the internet or by telephone, picking it up from a parking bay in the area, drive and return. The University actively discourages the use of taxis between the City and Coach Lane campuses, encouraging the use of the inter campus shuttle bus service. The University would also encourage staff and students to use a public transport alternative to taxis wherever possible. Car rental and taxi policies are still available on the University internet / intranet. Moving forward, the University will regularly review its business travel, taxi and car hire policies to take advantage of the growth in lower emission, more environmental friendly services. The University will also encourage staff to use the Common Wheels Car Club as it develops, reviewing staff use and ensuring that cars available meet staff needs. Table 5.19 Measure 11: Rental Cars, Taxis and Pool Cars Measure 11: Rental Cars, Taxis and Pool Cars Summary Target Groups Impact Difficulty Responsibility Timescale Strict policy on type of rental cars used, reduced taxi used, Common Wheels Car Club project Business travel, staff travelling for work High (reduced emissions and raising Travel Plan profile) Medium Travel Plan Coordinator Build on the membership of Commonwheels. Encourage the use of the inter campus shuttle bus. Ongoing review of policies to follow growth of more environmental friendly services /Northumbria University TP Update - Draft v10.docx 89

91 Measure 12 - Reducing the Need to Travel 2007 Expectation The University was expected to encourage staff to reduce their need to travel by promoting the use of phone / teleconference facilities, flexibility and home working. Progress to 2009/10 and moving forward to 2012 Teleconferencing and phone conferencing facilities have been available at a large number of University schools since Facilities have since been improved and the University now offers portable video conferencing equipment which can plugged straight into a network port. It is designed to deliver good quality video and audio communications to a medium size conference room, boardroom or classroom. These facilities have been used to reduce travel when considered unnecessary. The University is in the process of producing a booklet for staff which illustrates the benefits of the teleconferencing resource. The University implements flexible working hours and flexible working schemes for 500 support staff. Core working times for support staff are and Staff can carry 12 hours over at the end of each working period. They can also carry negative leave of up to 6 hours. One day flexible leave can be taken during each 4 week period, either as half days or one full day. Academics have a greater choice for home working and all managers at the University can establish flexible working for their staff on an individual needs basis. University staff caring for young children can also apply for various types of flexible working arrangements such as: staggered hours, compressed working hours, job-sharing, term-time working, and working from home or working reduced hours. The standard flexi working arrangements are all still available to staff. Table 5.20 Measure 12: Reducing the Need to Travel Measure 12: Reducing the Need to Travel Summary Target Groups Impact Difficulty Responsibility Timescale Promotion of phone conferencing and teleconferencing facilities and active encouragement of flexible working arrangements where possible Staff Medium (reduces need to travel) Medium (cost but most already in place or built with new site) Travel Plan Coordinator, IT services Ongoing /Northumbria University TP Update - Draft v10.docx 90

92 Measure 13 - Implementing the Travel Plan 2007 Expectation In 2007, Tim Hall was the University Travel Plan Coordinator and worked with the Travel Plan Steering Group, University departments, Newcastle City Council and other organisations in the North East region. The role of the Travel Plan Coordinator was to set up the Travel Plan and ensure its measures and targets were being implemented. Tim Hall was also expected to be assisted by colleagues from Campus Services when required. Progress to 2009/10 and moving forward to 2012 Since 2007, Tim Hall, assisted by Campus Services has continued to progress Travel Plan measures and targets. This has involved close working with Newcastle City Council and other organisations in the North East region. As shown in this Travel Plan Update, the Travel Plan and the majority of associated measures have been successfully implemented over the Period and /10. The University will continue to review the workload of the Travel Plan Coordinator and may decide to appoint someone else to help with the workload if necessary. The University Sustainable Management Group steers the Travel Plan and the meets every quarter. Increased revenue from car parking charges will continue to be set aside to fund Travel Plan measures. The Travel Plan Coordinator will continue to be responsible for Travel Plan related expenditure. Table 5.21 Measure 13: Implementing the Travel Plan Measure 13: Implementing the Travel Plan Summary Target Groups Impact Difficulty Responsibility Timescale Travel Plan Coordinator, Environmental Policy Working Group All on campus High Medium High (staff time and cost) Sustainability Management Group Review by Ongoing /Northumbria University TP Update - Draft v10.docx 91

93 Measure 14 - Travel Plan Promotion 2007 Expectation For the Travel Plan to achieve its targets, staff and students need to know about what the University is trying to achieve. The University was expected to promote the Travel Plan through a mixture of information and promotional materials and through Sustainable Travel events. This would be managed by the Travel Plan Coordinator. Progress to 2009/10 and moving forward to 2012 In 2005 and 2007, the University s website already offered access to a travel page for students and information about car parking, the inter campus shuttle bus, discounted public transport tickets for staff, the public transport journey planner and car and taxi hire policies. This information is still available on the University website and is regularly updated. The University also produced a Travel Plan leaflet explaining the objectives and targets as well as publicising the main Travel Plan initiatives. The leaflet was distributed to all staff with pay slips. Updated information on the 2009 Travel Plan update, including staff and student survey results will be made available on the University internet / intranet sites. Articles about the Travel Plan and the results so far will also be included in staff and students newsletter where relevant. The University has organised a number of events with a sustainable transport theme such as Sustainable travel event and a day specific to cycle promotion which invited the police to the campus to tag bikes, whilst providing free cycle maps and locks. The University also hosted Smarter Choices seminars during Bike to Work Week to promote the benefits of sustainable travel to the public and managers / supervisors. Moving forward, the University will continue to organise sustainable promotions to fit with the academic year and other University events such as Freshers Week. Measure 14: Travel Plan Promotion Table 5.22 Measure 14: Travel Plan Promotion Summary Target Groups Impact Difficulty Responsibility Timescale Update on Travel Plan process, information and promotional material, use of the internet, promotional events - two of which have already been held in 2011 All on campus High (raising awareness and Travel Plan profile) Medium (small budget and staff time needed) Travel Plan Coordinator Information on Travel Plan Update and 2009 travel survey results to be published in 2010 on internet / intranet site. Annual promotional events to be arranged in line with academic year. Ongoing /Northumbria University TP Update - Draft v10.docx 92

94 Measure 15 - Monitoring and Reviewing the Travel Plan 2007 Expectation The University was expected to monitor modal split targets and initiatives take up on a regular basis. This would be the responsibility of the Travel Plan Coordinator and Travel Plan Steering Group. The University was expected to report progress of the Travel Plan to Newcastle City Council on a regular basis. The University was expected to undertake an additional staff and student travel survey in 2009, building on the travel surveys of 2005 and The University has previously used paper based travel to work surveys and was expected to investigate the possibility of using an internet based survey. If required, monitoring of car park usage would also be undertaken through parking counts and snapshot surveys. Progress to 2009/10 and moving forward to 2012 In the period , the University has continued to monitor the uptake of specific Travel Plan initiatives. This has been completed on an annual and sometimes monthly basis. This has included monitoring of car sharing, cycling, take up of discounted public transport tickets and sustainable travel promotional events. To assess progress towards achieving Travel Plan targets and initiatives, the Travel Plan Coordinator, with support from the Sustainability Management Group 18 has continued to be responsible for reviewing these targets and initiatives. Smaller groups also meet to discuss site specific measures (car parking for example). The University has continued to report to Newcastle City Council on Travel Plan progress and modal split targets. Northumbria University has now undertaken comprehensive staff and student travel surveys in 2005, 2007 and The University will continue to monitor progress by undertaking a full staff and student survey in The 2005 and 2007 surveys were undertaken using paper based questionnaires. This method of data collection was superseded in 2010 by the use of an internet based survey. This survey was completed in 2010 and had a reduced impact on environmental resources and the University Travel Plan budget. The updated Travel Plan document details measures and targets for in light of the 2010/11 travel survey data. The University will communicate this updated Travel Plan document to Newcastle City Council. The University proposes to continue updating the Council on this basis with update reports being produced following the 2012 travel survey. Table 5.23 Measure 15: Monitoring and Reviewing the Travel Plan Measure 15: Monitoring and Reviewing the Travel Plan Summary Target Groups Impact Difficulty Responsibility Timescale Staff and students surveys, monitoring initiatives take-up, reviewing measures and targets, reporting on progress All on campus High Medium (cost and staff time) Travel Plan Coordinator and Environmental Policy Working Group Travel survey to be undertaken in 2012, annual initiatives monitoring, 2012/13 updates to be communicated to Newcastle City Council. 18 Travel Plan previously the responsibility of the Travel Plan Steering Group /Northumbria University TP Update - Draft v10.docx 93

95 Table 5.24 Revised Travel Plan Action Plan 2010/ N Measure Summary Target Group Impact Difficulty Responsibility Timescale 1 Cycle and Motorcycle Facilities Motorcycle and cycle parking, changing rooms, showers and lockers Current and potential motorcyclists and cyclists, car users High Medium Travel Plan Coordinator, Campus Services 50 additional cycle spaces at City and 10 additional cycle spaces at Coach Lane by No additional motorcycle parking required. Cycle to Work Group in Ongoing refurbishment programme to include showers and changing rooms where possible 2 Managing the Demand for Parking Car park rationalisation, enforcement, reduction of number of parking permits allocated and review of parking charges Car drivers High High Campus Services, Travel Plan Coordinator Number of parking spaces on campus to be continually reviewed. Possible Hunt & Park permit cost increases. Further reduction in number of permits expected. Continued review of car parking management and enforcement. 3 Car Share Scheme Help finding a match, reserved parking spaces, guaranteed ride home Car drivers and car sharers mainly staff High Medium Travel Plan Coordinator, Campus Services Increased promotion of car sharing in general at the University with internal meetings twice per year. Increase car share bays if required. Further investigation of a database system and continued communication with Newcastle City Council and Tyneside Travel Partnership. Increased uptake expected by Inter Campus Shuttle Bus Service Free shuttle bus between City and Coach Lane campuses (including City Campus East site) Staff, students and visitors, Staff travelling between campuses for work purpose, Coach Lane users High Medium Travel Plan Coordinator, Campus Services Continue to monitor usage regularly and obtain feedback from users. Also speak with potential users to ensure the service is improved if necessary. 5 University Corporate Public Transport Scheme Discounted public transport passes for staff to buy through monthly salary deductions monitoring and review (take-up and passes available) Staff using public transport, car drivers, new employees High Medium Travel Plan Coordinator, Campus Services Scheme promotion to continue monthly throughout the year. Take up to be monitored throughout the year. 6 Public transport Information & Incentives Public transport information events, one-off marketing operation targeting car drivers & tailored travel information for new starters Car drivers, public transport users, students and staff High Medium Travel Plan Coordinator Continued promotion of public transport information events. Sustainable travel event to continue twice per year. Ongoing promotion of the Journey Planner. 7 Partnership Working Joint working with Newcastle City Council, Nexus and public transport operators, communicate monitoring results Car drivers, public transport users Medium Medium Travel Plan Coordinator Continue to play and active role in Tyneside Travel Partnership and communicate summary of survey results to operators every 2 years /Northumbria University TP Update - Draft v10.docx 94

96 N Measure Summary Target Group Impact Difficulty Responsibility Timescale 8 Promote Cycling Cycle information provision. Promotion of cycle events and BUG. Cycle security and membership of Cycle Loan Scheme. Car drivers, cyclists, staff and students Medium Low Travel Plan Coordinator Continued investment in cycle information provision and promotional events. Sustainable travel event Twice per year. BUG to continue to meet four times per year and target to increase membership of BUG. 9 Promote Walking Walking maps, pedometers and personal alarms, walking promotion Car drivers, pedestrians Medium Low Travel Plan Coordinator Ongoing promotion required. 10 University Vehicle Fleet Reducing emissions from University fleet and reducing frequency of deliveries Business travel/staff travelling for work, suppliers High Medium Travel Plan Coordinator, Campus Services Vehicle deliveries to be reviewed on a regular basis. New electric vehicle to be purchased in 2010/11 academic year. Ongoing. 11 Rental Cars, Taxis and Pool Cars Strict policy on type of rental cars used, reduced taxi used, Common Wheels Car Club project Business travel, staff travelling for work High Medium Travel Plan Coordinator Build on the membership of Common Wheels Car Club. Encourage the use of the inter campus shuttle bus. Ongoing review of policies to follow growth of more environmental friendly services. 12 Reducing the Need to Travel Promotion of phone conferencing and teleconferencing facilities and active encouragement of flexible working arrangements where possible Staff Medium Medium Travel Plan Coordinator, IT Services Ongoing 13 Implementing the Travel Plan Travel Plan Coordinator, Environmental Policy Working Group All on campus High Medium University Management Team Review by Ongoing. 14 Travel Plan Promotion Update on Travel Plan process, information and promotional material, use of the internet, promotional events All on campus High Medium Travel Plan Coordinator Information on Travel Plan Update and 2009 travel survey results to be published in 2010 on internet / intranet site. Annual promotional events to be arranged in line with academic year. Ongoing. 15 Travel Plan Monitoring and Review Staff and students surveys, monitoring initiatives take-up, reviewing measures and targets, reporting on progress All on campus High Medium Travel Plan Coordinator and University Sustainability Management Group Travel survey to be undertaken in 2012, annual and in some cases monthly initiatives monitoring, 2012/13 updates to be communicated to Newcastle City Council /Northumbria University TP Update - Draft v10.docx 95

97 Appendix A Inter Campus Bus Service Route & Timetable /Northumbria University TP Update - Draft v10.docx 96

98 /Northumbria University TP Update - Draft v10.docx 97

99 Appendix B University Vehicle Fleet /Northumbria University TP Update - Draft v10.docx 98

100 /Northumbria University TP Update - Draft v10.docx 99

101 Atkins Transport Planning and Management 3100 Century Way Thorpe Park Leeds West Yorkshire LS15 8ZB Tel: +44 (0) Fax: +44 (0)

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