SSP On Target newsletter contents:

Transcription

1 ERDC July A common ERDC calculation error August Additional ERDC policy reminders and tips to increase accuracy January Availability of income March Calculating stable income for ERDC April Child care form 7476 revision and 7470 obsoletion November Clarification process to request verification of program benefits July Coming soon: Child care partnering with DOE to promote Vroom July Did you know? CSP/PSP coding during conversion from TANF to ERDC February Did you know? Vacation, sick, holiday, and PTO hours count for ERDC September Didja know? Additional child care hours January Didja know? Child care referrals on 211 March Didja know? ERDC policy box November Didja know? Reservation list March Direct Pay Unit (DPU) March Direct Pay Unit Electronic provider connection reminder May Does your participant need a child care provider? February ERDC hours August ERDC income calculations and coding November ERDC narration tip September ERDC preventative tips August ERDC preventative tips April ERDC reservation list March ERDC reservation list and ETL June ERDC self employment

2 August In the weeds An update June Issuing employment payments after compute deadline December Prospective eligibility and budgeting for ERDC August Reminder Targeted review follow up July Replacing WPAY screen with SAPH and SAPD screens February Required verification for ERDC May TANF transition to ERDC/Reduced copay September Tips and preventative measures for top trends for ERDC May Verification requirements/specific requirements: ERDC March What makes a good narrative? January Why did my ERDC case close? September Work schedule requirements for ERDC Features April A letter from Lean Academy February Hi! We are Quality Assurance! It's no nice to meet you! July Save the Date Eligibility summits coming this fall Forms January and 854 have been revised February Reactivation and revision of DHS 1467

3 Non citizens March Is the sponsored non citizen eligible April SAVE scan and upload feature November Shelter costs and ineligible non citizens May Sponsored non citizen Resources January Social Security Administration COLA August Address coding alignment for all programs July Assets quick reference chart: SNAP G.5.1 Financial Eligibility September Calculating military pay for weekend drills and annual training November Client Maintenance Unit (CMU) Extended phone hours June Department of Human Services food resources June Did you know? Yearly personal leave for DV September Didja know? Homecare workers are now paid twice a week August Didja know? Program management team published FFY 2015 data February Didja know? Transmittal searches April Discrepancies August Do you know about 211info? March HCW rate increase effective April 1st January Helpful reminder: Child support screens March How is CMU doing? August In the weeds July Income eligibility and verification screens (IEVS)

4 June Information on name change February LLCs Follow the OAR September Most common program access areas cited in 2017 initial PME reviews May New elements for APD targeted reviews November New from Quality Assurance June New minimum wage increase for July 1, 2016 September New quality assurance review process August New way to access SSP reports June Oregon selected for timeliness review May Oregon's minimum wage increase July 1st August Other income on the Work Number August Other income on the Work Number February Overpayment Writing Unit: Who we are and how to refer an overpayment June QC case file request April Quality assurance has a new web page December Quality Control (QC) panel December Quality Control documents December Quality Control information and webpage: Data and reports February Quality Control panel technology change May R.E.S.P.E.C.T. January Reading paystubs August Register now for eligibility summits April Reminders from the Quality Control Unit April SAVE scan and upload feature February SSP referrals for the General Assistance Program May Statewide policy workgroup

5 May The HUB Let us know what you think February Those perplexing pay stubs May Using the Search feature in the Family Services Manual July Verification and documents submitted electronically November Verification coding for SSA records November Verification coding for SSA records April What is the QC unit? July What's new with the HUB April Why attend the Quality Control (QC) panel? SNAP January F SNAP employment and training program rights and responsibilities January and 854 have been revised December ABAWD exemptions: Code 3 mental or physical conditions January ABAWD policies affect the entire state How? March ABAWD questions and answers part 3 January 2018/ 5 ABAWD waiver approval information June ABAWD: UC and CTs June Adding a parent on an existing case July Assets quick reference chart: SNAP G.5.1 Financial Eligibility January Availability of income August Back to school November Categorical eligibility change for October 1st April Child support didja know? February Clarification on non waivered ABAWD counties

6 November Clarification process to request verification of program benefits February Clarification to January On Target article: Pending and the mysterious 30th day November Conflict between verification, interview, and/or application June Counting garnished SSDI May Denying SNAP cases on DHR for over income June Department of Human Services food resources November Didja know: Snap customer leaving the facility September Didja know? OFSET becomes voluntary May Do we count the Social Security payment for SNAP? January Do you own an LLC? And other important questions for LLC customers March DQI and SNAP May EAT coding: To add or not to add? June Eligibility for person using a feeding tube June Ending child support May Facilities acting as authorized representatives and form 457D March Facilities as authorized representatives EBT changes and more April From the PME perspective: A few things about filing dates May Go Fund Me SNAP: Resource or lump sum? September Heat and Eat program November Holiday income June Homeless with shelter deduction July How do we deal with receiving CT3 in a month when the 852 is due? August How do we find available SNAP forms August I narrated the income was representative, why is that an error? May Identifying an indigent non citizen August In the weeds An update

7 June Income from commission June Income: Verbal verification of income, crowd funding, safety bonus April Is it really a loan? March Is the sponsored non citizen eligible June Many farmer's markets stretch the EBT dollar January Medical deductions effective June Medical: Service animals, Medicare deductions November New terminated income types EMT and UMT added into system June Oregon selected for timeliness review June Oregon's minimum wage increase July 1st July Out of state students June Parent leaving the country over 30 days without the children January Pending and the mysterious 30th day December Pending not needed for SNAP March Proof of work hours for an ABAWD form 7450 February Quality assurance ABAWD review project February Reactivation and revision of DHS 1467 January Reading paystubs December Reduced work hours for SNAP February Remember to code NED household August Reminder Targeted review follow up December Representative income verification overview November Restart of ABAWD weekly question and answer teleconferences August Return of the Students September Revision of ABAWD questions and answers located on staff tools May School employees and contracted income. How do you know?

8 April SEBTC Summer Electronic Benefit Transfer for Children for 2016 November Shelter costs and ineligible non citizens February Shelter deductions for housing and utilities August SNAP and child support that must be assigned to maintain TANF eligibility February SNAP and TANF preventative tips January SNAP application processing timeframes February SNAP benefits outside of Oregon December SNAP best practices June SNAP CLO and DEN actions June SNAP filing date March SNAP guidance for individuals using tube feeding December SNAP home visits and Quality Control December SNAP home visits and Quality Control May SNAP household comp question and answer February SNAP household members who opt out January SNAP New definition of chronically homeless as a work explanation January SNAP preventative tips March SNAP preventative tips March SNAP preventative tips April SNAP preventative tips May SNAP preventative tips June SNAP preventative tips July SNAP preventative tips November SNAP preventative tips December SNAP preventative tips April SNAP preventative tips

9 May SNAP preventative tips September SNAP preventative tips February SNAP shelter deduction December SNAP Terminated income and the new income types December SNAP tip on representative income December SNAP tips and representative income June SNHAP SRS change in returned mail policy January Students are employees too June Summer meal program 2018 has started SEBTC project May TBA questions and Answer February TBA timelines and SNAP February Terminated income: What should we be pending for? February Those perplexing pay stubs March Time limits for TANF vs SNAP November To TBA or not to TBA, that is the question February Transferring ABAWD households in and out of Multnomah and Washington counties February Turbo Tax to discontinue SNAP applications April Use of VET coding for income and HH type fields for SNAP May Weekly ABAWD conference calls continue December Weekly Q&A teleconference for ABAWDs schedule February Weekly Q7A teleconferences for ABAWD schedule April What is prospective budgeting for SNAP? March What makes a good narrative? August What's in the box? December When can I grant a COS deduction for a SNAP case? December When do I change the DQI amount on SNAP

10 January When your SNAP customer is an employee of a school district March Work programs for TANF vs SNAP TANF January Availability of income April Child support didja know? July Child support disregard and coding Reducing child support income TANF error4s November Clarification process to request verification of program benefits January Clarification/Did you know? TA DVS pending August Correction to July's front page: TANF filing date and interview May Deprivation. It's long gone June Did you know? California does not disclose TANF closure with a general call July Did you know? CSP/PSP coding during conversion from TANF to ERDC November Didja know: SSP cannot remove good cause for non cooperation on TANF November Didja know? SSP cannot remove good cause for non cooperation on TANF July Didja know? TANF income adjustments March Direct Pay Unit (DPU) April Disqualified income (DQI) for cash recipients March DQI and SNAP July Eligibility groups and the TANF grant calculation September Eligibility groups and the TANF grant calculation August Employment payments Did you know? March Employment separation and pursuit of assists June Error trend: How to calculate JPI hours August In the weeds An update

11 April Is it really a loan? July Issuing employment payment after compute deadline June Issuing employment payments after compute deadline May Job participation incentive Common errors August Job separations and TANF eligibility May JOBS support services March Let s talk time limits March Looking at good cause when pursuing child support April Medical conditions, exemptions, participation, and function limits assessments April New employability screening: DHS 415A and who is required to complete the form May New family assessment protocol ready for implementation June Oregon's minimum wage increase July 1st January Primary Wage Earner (PWE) coding on CMS July QC JOBS participation reviews February Remember to complete the 7823A for each adult in the TANF need group at initial app August Reminder Targeted review follow up July Replacing WPAY screen with SAPH and SAPD screens July Revised TA DVS safety screening DHS 7802 August SNAP and child support that must be assigned to maintain TANF eligibility February SNAP and TANF preventative tips May Sponsored non citizen January TA DVS application requirements Applying for more than one person April TA DVS did you know? April TA DVS Family Services Manual restructure July TA DVS payment not allowed via SPOTS Visa or EBISS June TA DVS recurrent expenses

12 December TA DVS: Fraud and IPV July TANF closure effective date when participant obtains employment March TANF did you know? February TANF disregard and 3rd part payments in lieu of support March TANF error trends and preventative tips July TANF Filing Date and Interview November TANF home visit and the re engagement process November TANF preventative tips February TANF preventative tips August TANF review element change for September 1st July TANF to ERDC transitions May TANF transition to ERDC/Reduced copay April TANF: Date of request vs. filing date May TBA questions and Answer February TBA timelines and SNAP August Texting and DV is a no go March The big 3, to pend or not to pend when a change of employment is reported March Time limits for TANF vs SNAP September Tips and preventative measures for top trends for TANF November To TBA or not to TBA, that is the question February UC overpayments penalty weeks, and TANF eligibility July Updated air travel process for TA DVS program March Verification of earned income for the TANF program July Vocational rehabilitation plans and the JOBS program May What happens when adding a person to an ongoing TANF case other than a newborn? April What happens when we do not get a TANF out of state response?

13 December What is a safety need? March What makes a good narrative? March What to do when the TANF grant reduces SNAP benefits December When do I change the DQI amount on SNAP June When do I open TANF? April When it is important to create a separate E2 case for TA DVS March Work programs for TANF vs SNAP Training January ilearn trainings April Introducing the lead training HUB November Presenting new accuracy labs December New accuracy lab schedule March New online trainings available May News from SSTU! September SSP training unit updates