Get Ready. for PyeongChang Information kit for athletes

Transcription

1 Get Ready for PyeongChang 2018 Information kit for athletes

2 WHAT S INSIDE? Everything you need to know about your stay in PyeongChang. This kit has been designed to be as comprehensive as possible so that you can focus on your Games and enjoy your time in Republic of Korea. What will you find in here? Information about Republic of Korea PyeongChang and Gangneung Information about the Olympic Villages your home during the Games and all the facilities intended to make your life comfortable A short description of the IOC Athletes Commission Election Some pointers on sharing your experience on social media during the Games Finally, the Olympic Games are all about fair and clean sport. There is a short reminder of the rules, including Rule 40 and Rule 50, as well as information on Anti-Doping and athlete protection. We look forward to welcoming you to the Olympic Winter Games PyeongChang

3 There are millions of children, throughout the world, who dream of participating in the Games, but only a few who qualify to go. Just being there is, in itself, an amazing achievement. It s a dream come true. Jean-Claude Killy France Alpine Skiing 3

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5 Always stay connected with Samsung The International Olympic Committee and Samsung are pleased to offer you THE LATEST SAMSUNG SMARTPHONE. STAY IN TOUCH WITH THE WORLD DURING THE GAMES and feel free to share the excitement with your fans and other members of the Olympic family. Check with your NOC or at the Samsung Galaxy Studio at the Olympic Village for further details about your Samsung Smartphone.

6 USER GUIDE Navigation Click to go to chapter page Scroll down to navigate in the document Click to go to subchapter page Icons Click Back to the summary to go back to summary page Click to open web link Click to open file 6

7 INFORMATION ABOUT THE REPUBLIC OF KOREA Time Zone KST (Korean Standard Time) UTC/ GMT + 9 hours Weather The Republic of Korea is classed as having a temperate climate with four distinct seasons, but temperature differences between the hottest part of summer and the depths of winter are extreme. In PyeongChang, the average temperature in February is -5 C and in Gangneung 2 C. Currency South Korean Won (KRW) Power and Plugs Each bedroom and office includes a minimum of two double-plug electrical outlets that operate on 220-volt alternating current (220V/ AC) the standard power for all equipment supplied by POCOG. Delegations bringing electrical appliances should also bring any required adapters. Here are images of the plugs and sockets used in the Olympic Villages. TYPE F TYPE C 7

8 sports map Alpensia Biathlon Centre Alpensia Cross-Country Skiing Centre Alpensia Ski Jumping Centre Olympic Sliding Centre Yongpyong Alpine Centre PyeongChang Olympic Village Gangneung Coastal Cluster Gangneung Olympic Village Kwandong Hockey Centre Gangneung Curling Centre Gangneung Hockey Centre Gangneung Ice Arena Gangneung Oval PyeongChang Mountain Cluster Jeongseon Alpine Centre Phoenix Snow Park Jeongseon 8

9 Olympic Village IOC Athletes Commission Election Village Map/Locations Village Services Anti-Doping Village Policies Transport Medical and Well-being Food and Beverages Prevention of Competition Manipulation Village Plaza Rule 40 Ceremonies and Events Rule 50 Entertainment Social Media Guidelines 9

10 PyeongChang Olympic Village PyeongChang Olympic Village contacts 1 Welcome Centre 2 Village Protocol Office 3 Main Entry/Media Centre PSA VSA PSA PSA P PCP 4 Team Welcome Ceremonies Stage 5 Village Plaza 6 Wheelchair Repair Centre (Closed) PCP WADA Booth 6 Athlete365 Space 8 Chefs de Mission Hall NOC Services Centre 10 Doping Control Centre HQ 11 Sports Fitness Centre 12 Recreational Centre P R PSA 7 15 ZCP PSA 13 Off-Airport Processing Area 14 Mutli-Faith Centre 15 Baggage Check Area Main Dining Hall Polyclinic Transport Mall (MTA) PCP R R 24H R Residence Centre Accommodation Security Perimeter VSA Vehicle Screening Area PCP Permit Check Point PSA ZCP Pedestrian Screening Area Zone Control Point N m 10

11 Gangneung Olympic Village Gangneung Olympic Village contacts 1 Welcome Centre 2 Village Protocol Office 3 Main Entry/Media Centre 4 Team Welcome Ceremonies Stage 5 Village Plaza 6 McDonald s 7 WADA Booth Athlete365 Space 8 Chefs de Mission Hall 9 NOC Services Centre 10 Doping Control Centre HQ 11 Sports Fitness Centre 12 Recreational Centre 13 Off-Airport Processing Area 14 Mutli-Faith Centre 15 Baggage Check Area Main Dining Hall Polyclinic Transport Mall (MTA) PCP P P VSA PSA PSA PSA ZCP PCP PSA R R R 24H R 806 R Residence Centre Accommodation Security Perimeter PCP PCP VSA Vehicle Screening Area PCP Permit Check Point PSA Pedestrian Screening Area Nm ZCP Zone Control Point 11

12 Village Info and Services For more detailed information, please visit the Athlete365 website Resident Centres Each Resident Centre has a front desk that provides information about accommodation and services available in the Village. A self-service laundry is available, free of charge. Athlete365 Space The International Olympic Committee is pleased to present in each Olympic Village the Athlete365 Space located at the entrance to the dining hall. You can relax and watch your fellow athletes compete on a big screen. Fun activities will also take place there, so come and check it out. You can interact with the IOC Athletes Commission members and elect your athlete representatives. Olympic Village Entertainment Centre Located in both Villages, the Olympic Village Entertainment Centre includes a lounge with Wi-Fi, a music area, a games room and a video games room. Village Gym There is a gym in each Village with a wide selection of cardiovascular equipment, resistance machines and free weights, as well as space for stretching. 12

13 Village Info and Services Polyclinic There is a polyclinic available in both Villages. The polyclinic is the main treatment provider for urgent and necessary medical services during the Games. IOC Safeguarding Office The polyclinic in each Olympic Village has an IOC Safeguarding Office staffed by an IOC Safeguarding Officer. Contact the IOC Safeguarding Officer in the event of any concerns about harassment and/or abuse during Games time. WADA Booth The World Anti-Doping Agency s (WADA) mission is to lead the worldwide movement for doping-free sport. Find out more at the WADA booth, located at the entrance to the Main Dining Hall of both Villages. 13

14 Village Info and Services Truce Mural A Truce Mural is located in each Village. Athletes and officials at each edition of the Games are invited to show their support for peace and solidarity by signing this Mural. Signing it is a symbolic gesture through which you commit to acting as Peace ambassadors. Multi-Faith Centres Multi-Faith Centres are available in both Villages and are open to people of all faiths. These centres are dedicated to worship and meditation. Place of Mourning A place of mourning is available within the PyeongChang Olympic Village to allow athletes and all those in the Village to mourn those who have passed away in a special and dignified way. There is an inter-village shuttle bus available for those staying at Gangneung Village. 14

15 Village Info and Services Housekeeping Available daily. Apartments are cleaned regularly by staff, who make beds, provide fresh towels and clean the rooms. If you require extra cleaning, contact the Resident Centre reception. Dry Cleaning Dry cleaning, tailoring and other professional laundry services are available for a fee at the Village Plaza in both Villages. Wi-Fi Complimentary internet access is available throughout the Villages. 15

16 Village Policies Display of National Flags Displays of national flags and other messaging or materials on the exterior of the buildings in the Olympic Village must comply with Rule 50. No-smoking and Alcohol Smoking is strictly forbidden in all buildings in the Olympic Village. A limited number of clearly marked outdoor smoking areas are available. Consumption of personal alcohol is restricted to private spaces. Food and Beverages Residents are permitted to bring food and drinks into the Olympic Village. For food safety reasons, users of the Main Dining Hall may remove only one drink, one piece of fruit and hand-held food (food that is being consumed at the time). Exceptions will be made on presentation of a certificate: check with your team doctor for details. Quiet Hours Policy Please respect the Olympic Village quiet time from 22:00 to 6:00. 16

17 Transport For more info download the Go PyeongChang app onsite Village Transport A shuttle operates on a daily basis connecting the two Olympic Villages. It also connects key locations, including training and competition venues. Information on transport for the Games Go PyeongChang Download the app onsite for more transport information. Dowload the app 17

18 Food and Beverages For more detailed information, please visit the Athlete365 website Dining Each Village has a dining hall. It is open 24 hours and free of charge with quality food suitable for elite athletes. A menu card in English, French and Korean, featuring pictograms, accompanies all dishes available in the Olympic Villages and provides dietary information for specific menu items. Cold Beverages Cold beverage vending machines serving a range of Coca-Cola products including soft drinks, water, Powerade and orange juice, are located throughout the Olympic Village. McDonald s McDonald s is available in Gangneung Olympic Village. 18

19 Village Plaza For more detailed information, please visit the Athlete365 website The following retail services are provided in each Village Plaza for the convenience of athletes and team officials, as well as guests visiting the Village. Payments will be accepted in cash (Korean Won) or by Visa credit card. Retail services are provided daily from 09:00 to 21:00. Hours will be reduced during the pre-opening on 26 January and the opening on 1 February. Village Café Beverages and light meals are available in the Village Plaza Café for residents. Cafés will be open from 06:00 to 21:00 every day during Village opening. Olympic Store Olympic Stores offer a full range of PyeongChang 2018 licensed merchandise for purchase. Hair and Beauty Salon Salons provide basic hair services such as haircuts and styling for athletes free of charge. Other additional services are provided for a fee. Ticket Sales Offices Tickets may be purchased for sports competitions or ceremonies. Other Services Floral arrangements, courier services, dry cleaning (including tailoring services) and photo services will be available in each Village for a fee. Samsung Galaxy Studio Visit the Samsung Galaxy Studio located in each Olympic Village for any support needed with your new Samsung smartphone. 19

20 Village Plaza Banks and ATMs Banks are located in both Olympic Villages and provide general banking services, including currency exchange, national and international transaction services. A 24-hour ATM is located in each Village Plaza. Cash withdrawals from these machines can be made using Visa cards only. Call Centres Call centres are equipped with telephones for international calls at a cost to the user. Call centre staff are available to provide assistance if required. Internet Centre An Internet Centre is available in the Village Plaza in each of the two Villages. Each Internet Centre will provide computers, a printer, internet access including Wi-Fi and user assistance to athletes and team officials. A shared computer with internet access is located in the Resident Centres. General Store The General Store located in each Village offers a variety of items including hygiene and household products, snacks, beverages, first aid supplies and office supplies. Information Desks The Information Desks in both Villages can provide tourist information about the host region and general information related to the Villages and the Games. Post Office Post offices are located in both Villages and provide sales and services for outgoing domestic and international mail and packages. 20

21 Ceremonies and Events For more detailed information, please visit the Athlete365 website Opening & Closing Ceremonies The Opening Ceremony will be held on 9 February The Closing Ceremony will be held on 25 February Both Ceremonies will take place at the PyeongChang Olympic Stadium in the PyeongChang Olympic Plaza. Victory Ceremonies The Medals Plaza will be located at the PyeongChang Olympic Plaza, a park entirely dedicated to entertainment for the Games. Victory Ceremonies every day from Saturday 10 February to Saturday 24 February at 19:00. In addition, every evening will include great music, delicious food and live entertainment. Team Welcome Ceremonies Team Welcome Ceremonies (TWC) will take place in the Village Plaza of each Olympic Village from 4 to 8 February Each NOC may choose one Olympic Village at which to hold their TWC. 21

22 Entertainment For more detailed information, please visit the Athlete365 website Live Sites The main Live Sites are at the PyeongChang Olympic Plaza and Gangneung Olympic Park. There will be live screenings of Olympic action, cultural events, performances and exhibitions as well as Olympic event try-outs. Throughout February, there will be fixed Live Sites in major cities such as Gwangju, PyeongChang and Gangneung, linked to local festivals. There will also be mobile Live Sites on a nationwide tour of cities like Busan, Daegu and Incheon. Transport: The Olympic Plaza is connected with the Jinbu train station by public shuttle bus services that stop at the PyeongChang Olympic Plaza load/unload zone. The Plaza is also connected to the Gangneung coastal cluster by both railway and road. Access and Tickets: Access to the Olympic Plaza will be permitted with a purchased ticket or a valid accreditation. Accredited athletes and team officials will have free access to the Olympic Plaza during opening hours. WOA Events The World Olympians Association (WOA) is hosting special events for Olympians during PyeongChang Register with the World Olympians Association for information 22

23 Olympic Village IOC Athletes Commission IOC Athletes' Commission Election IOC Athletes Commission Election Anti-Doping Medical and Well-being Prevention of Competition Manipulation Rule 40 Rule 50 Social Media Guidelines 23

24 IOC Athletes' Commission What is the IOC Athletes Commission? 20 Empower MEMBERS Active and recently retired athletes. Most are elected by you. Their mission is to represent athletes within the Olympic Movement and support them to succeed in their sporting and non-sporting careers ROLE WITH ATHLETES athlete participation Support athlete development ROLE WITH THE OLYMPIC MOVEMENT Promote athlete involvement Ensure athlete representation

25 IOC Athletes' Commission Election The election takes place during the Olympic Winter Games PyeongChang 2018 with voting open to accredited athletes (Aa) 6 CANDIDATES VOTE FOR FROM2 CANDIDATES DIFFERENT SPORTS NOR ESP USA FIN CHN ITA Astrid Uhrenholdt JACOBSEN Ander MIRAMBELL Kikkan RANDALL Emma TERHO Hong ZHANG Armin ZOEGGELER Skiing Bobsleigh Skiing Ice Hockey Skating Luge Watch the candidates videos online. When and where to vote? The voting booths are located in the Athlete365 Space at the entrance to the main dining hall in both Olympic Villages PyeongChang and Gangneung. Voting booths are open for voting from 1 to 21 February.

26 Olympic Village Anti-Doping Rules PyeongChang 2018 IOC Athletes Commission Election Anti-Doping Whereabouts Therapeutic Use Exemptions WADA Medical and Well-being Prevention of Competition Manipulation Rule 40 Rule 50 Social Media Guidelines 26

27 Anti-Doping Rules Join us as we celebrate clean athletes in the lead-up to the Olympic Winter Games PyeongChang 2018 Protecting clean athletes is our number-one priority. Read the Anti-Doping rules in place for the Olympic Winter Games PyeongChang These rules apply, without limitation, to all doping controls over which the IOC has jurisdiction for the Olympic Winter Games PyeongChang Check the Athlete365 website to download the: IOC Anti-Doping Rules Olympic Winter Games PyeongChang

28 Whereabouts As part of efforts to protect clean athletes, doping tests are conducted in and out of competition. In order for these tests to be carried out, you need to make your whereabouts known at all times. Find out how this impacts you. Check the Athlete365 website to download the: Whereabouts Information 28

29 Therapeutic Use Exemptions (TUEs) Do you take medication to treat a medical condition? TUEs ensure that you are able to obtain treatment for a legitimate medical condition. As an athlete required to undergo doping control (testing), you must ensure that you do not use anything that is on the List of Prohibited Substances and Methods (the List). If you have an illness or condition that requires the use of a substance that is on the List, you may apply for a TUE authorising you to take the necessary medicine. You will need to obtain the TUE by the deadline of 10 January Your NOC will be able to assist you in applying for a TUE. Check the Athlete365 website to download the: Therapeutic Use Exemptions Information 29

30 World Anti-Doping Agency (WADA) The World Anti-Doping Agency s (WADA) mission is to lead the worldwide movement for doping-free sport. Find out more at the WADA Booth, located at the entrance to the Main Dining Hall of both Villages. The purpose of the World Anti-Doping Code is: To protect the athletes fundamental right to participate in doping-free sport and thus promote health, fairness and equality for athletes worldwide. To ensure harmonised, coordinated and effective Anti-Doping programmes at international and national level with regard to detection, deterrence and prevention of doping. For more information please see the WADA website: WADA Prohibited List Athlete Guide to the Code World Anti-Doping Code 30

31 Olympic Village Needle Policy IOC Athletes Commission Election Anti-Doping Medical Equipment Policy Athlete Safeguarding Medical and Well-being Prevention of Competition Manipulation Rule 40 Rule 50 Social Media Guidelines 31

32 Needle Policy and Medical Equipment Policy Needle Policy Unless you have an IOC-approved Injection Declaration Form, the Olympic Games are needle-free. Find out what this means, for you and qualified medical practitioners. Check the Athlete365 website to download the: IOC Needle Policy Medical Equipment Policy Please check with your NOC what medical equipment you are allowed to bring into the Olympic Village and Games venues during the Olympic Winter Games PyeongChang IOC Medical Equipment Policy

33 Athlete Safeguarding All athletes have the right to Safe Sport. A sports environment that is respectful, and free from all forms of harassment and abuse If you have any queries or concerns, or to find out more, check out the Safe Sport Section on Athlete365: Athlete365 Safe Sport

34 Olympic Village Code of Conduct IOC Athletes Commission Election Rules and Regulations Anti-Doping Medical and Well-being Prevention of Competition Manipulation Rule 40 Rule 50 Social Media Guidelines 34

35 Code of Conduct Believe in sport Be true, be you How to Prevent Competition Manipulation Don t Bet Don t bet on your sport or the Olympic Games. Don t Fix Never manipulate a competition and always do your best. Don t Share Inside Information Non-public information about your sport stays private. Always Report Report if you experience or witness an approach to fix. Contact and report: IOC Integrity and Compliance Hotline:

36 Rules and Regulations Resources Check the rules here: Olympic Movement Code on the Prevention of the Manipulation of Competitions PyeongChang Games 2018 Rules on the Prevention of the Manipulation of Competitions IOC Code of Ethics For further information: Olympic Movement Unit on the Prevention of the Manipulation of Competitions

37 Olympic Village Rule 40 IOC Athletes Commission Election Anti-Doping Medical and Well-being Prevention of Competition Manipulation Rule 40 Rule 50 Social Media Guidelines 37

38 USE OF PARTICIPANT'S IMAGE Rule 40 Use of a participant s image for advertising purposes during the Olympic Winter Games PyeongChang 2018 Please be aware that there are a number of rules and conditions in place governing your personal sponsorship during the Olympic Games. For example, only Olympic sponsors may use participant images for Olympic-related marketing and communication campaigns. All other entities which are third-party companies and brands may not use participant images in order to create a connection to the Olympic Winter Games PyeongChang 2018 or with a view to benefitting from their appeal. These rules have been put in place so that the Olympic Games are not over-commercialised and the focus can remain on the athletes performance. Make sure you read the guidelines and Q&A below, and contact your NOC for more information. Check the Athlete365 website to download the: Rule 40 Guidelines Rule 40 Submission Form Rule 40 Athlete Q&A 38

39 Olympic Village Rule 50 IOC Athletes Commission Election Anti-Doping Medical and Well-being Prevention of Competition Manipulation Rule 40 Rule 50 Social Media Guidelines 39

40 Authorised Identifications Rule 50 What you need to know as a participant of the Olympic Games A number of rules are in place for athletes regarding the use of identifications (such as trademarks) on clothing, accessories and equipment during the Olympic Games. Rule 50 exists in particular to keep the focus on sport and the athletes, and to ensure that all competition venues and other Olympic venues and sites remain free from advertising, publicity, demonstrations and political, religious and racial propaganda. Make sure you read our Q&A factsheet below, and contact your NOC for more information. Check the Athlete365 website to download the: Rule 50 Athlete Q&A

41 Olympic Village Social Media Guidelines IOC Athletes Commission Election Anti-Doping Medical and Well-being Prevention of Competition Manipulation Rule 40 Rule 50 Social Media Guidelines 41

42 Social Media Guidelines The IOC actively encourages and supports athletes and other accredited persons at the Olympic Winter Games to take part in social and digital media activities and to share their experience with their friends, family and supporters, subject to certain conditions. These guidelines apply from the opening until the closing of the Olympic Villages. Please make sure you read the FAQs and guidelines below, and contact your NOC if you need further information. Check the Athlete365 website to download the: IOC Social and Digital Media - Guidelines IOC Social and Digital Media - Frequently Asked Questions

43 See you in PyeongChang Copyright IOC 2018 All Rights Reserved