SAMPLE DOCUMENT. Date: 2009

Transcription

1 SAMPLE DOCUMENT Type of Document: Disaster/Emergency Plan Museum Name: The Health Adventure Date: 2009 Type: Children s or Youth Museum Science/Technology Budget Size: $250,000 to $999,000 Budget Year: 2010 Governance Type: Private, Nonprofit Organization Accredited: Yes The document contains the following required elements: Is tailored to the institution s current facilities and specific circumstances Covers all threats/risks relevant to the institution Addresses staff, visitors, structures, and collections Includes evacuation plans for people Specifies how to protect, evacuate, or recover collections in the event of a disaster Delegates responsibility for implementation The document contains the following sections: Emergency Preparedness/Response Procedures Accidental Damage Mold Bomb Threat Neighboring Emergency Civil Disturbance Nuclear Disaster Earthquake Pests Environmental Emergencies Power Loss/Energy Cutback Fire Safeguarding Records Flood Security/Theft/Vandalism General Guidelines Structural Failure Hazardous Materials Terrorism Hurricane Tornado/Windstorm List of Emergency Supplies Other: Lost/Missing Child/Parent Mechanical Failure Animal Escapes Medical/Health Emergency Emergency Cleanup Procedures Collections Active Infestation Dirt & Debris Fire Non-Historic Buildings Air Documentation General Guidelines Mold Water Electronic/Magnetic Media General Guidelines

2 Glass Masonry/Concrete/Brick Mechanical & Electrical Systems Metal Office Equipment Painted Surfaces Institution-Specific Information Building Floor Plan Chain of Command Collection Priorities Community Emergency Information Computer Backup Procedure Forms and Checklists Accident Report Bomb Threat Report Chemical Exposure Report Condition Report Incident Report Plaster & Drywall Plastic Textiles Tile & Porcelain Wood & Woodwork Emergency Contacts/Call List Emergency Resources/Suppliers Evacuation Procedures Public Relations Staff Responsibilities Maintenance Checklist Recovered Property Report Response Checklist Suspicious Persons Report Threats by Telephone Report Other: Revision Information Fire Extinguisher Report USE STATEMENT & COPYRIGHT NOTICE The AAM Information Center has provided this sample document. It serves as an example of how one museum addresses a particular issue. Museums should compose original materials based on their unique circumstances. Any document produced by the recipient should not substantially use the contents of this sample as the basis. Materials in the AAM Information Center are provided "as is," without any guarantee or warranty of any kind, expressed or implied. NOTICE CONCERNING COPYRIGHT RESTRICTIONS Under certain conditions specified in the copyright law of the United States (Title 17, United States Code), libraries and archives may furnish a photocopy or other reproduction. The photocopy or reproduction may not be used for any purpose other than private study, scholarship or research. If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of fair use, that user may be liable for copyright infringement.

3 Emergency Response Plan This document is an instructional manual for employees and volunteers of The Health Adventure. It contains the procedures to be followed in the event of fire, explosion, bomb threat, earthquake, weather emergency, or other contingency. Because our museum is a public facility, we must be prepared to protect the safety of our guests as well as our staff and property. This document will be reviewed annually by the director of exhibits and approved by the VP of programs and exhibits. Everyone needs to be aware of the basics of safety in our museum such as the location and proper use of fire extinguishers, fire alarms, first aid kits, flashlights, and exits. Maps showing emergency exits are posted in public areas of the museum. Additionally, it is imperative that everyone knows the fundamental actions to take in an emergency. Staff members should be aware of all emergency exit routes. In the event that the primary exit route is blocked or otherwise inaccessible, evacuation procedures should continue using an alternate, approved exit route as indicated on evacuation maps. Should both the primary and alternate routes be inaccessible, staff members should use their discretion to evacuate guests using the safest available route. Chain of Command to Initiate an Emergency Condition During an emergency condition, the following Chain of Command is in place for the purpose of initiating the emergency/evacuation procedure(s). This is a guideline to follow. In an obvious emergency or alarm condition, i.e. a fire alarm has been pulled and is sounding, individuals should default to the personnel responsibilities outlined below. First Contact: Paige Wheeler, CEO Extension 311 Cell: (828) Page 1 of 18

4 Second Contact: Jim Taylor, VP Programs and Exhibits Extension 313 Cell: (828) Third Contact: Tracie Perkins, VP of Marketing and Development Extension 339 Cell: (828) Fourth Contact: Mitzi Morris, VP of Finance and Human Resources Extension 304 Cell: (954) Home: (828) Weekend: Visitor services team leader OR guest services supervisor on duty Pack Place Contact Phone Numbers: Front Desk: Heather Nelson: x 303, Cell: Jim Caskowski: x 317, Cell: Personnel Roles in an Alarm Condition (Weekdays) Curator and Director of Events-(CDE) The curator and director of events serves as the hub of communication during emergencies. The curator and director of events receives and relays information about emergency between Pack Place front desk, THA staff, and emergency response departments. Call the CDE with any information you have and it will be forwarded to the proper people. On the weekend, the weekend manager serves this function. 1. Contacts The Health Adventure front desk to make public announcement and initiate emergency procedures. (Intercom must be turned on to classrooms during announcement.) 2. Calls Pack Place front desk to report and/or confirm emergency condition and/or evacuation status. 3. Sweeps office space and exhibit work area, and checks employee restroom. Should be last to exit down stairwell to Biltmore. 4. Facilitates re-entry. 5. If curator and director of events is out of the building, the director of smart fun assumes these duties. Page 2 of 18

5 Visitor Services Team Leader (VSTL) In the event of meetings, breaks, or other events that require the VSTL to be off the floor during his/her normal work hours, the VSTL must designate one guest services staff member to assume his/her assigned emergency duties in the event of any emergency condition. 1. Confers with floor staff to confirm that an announcement of emergency condition has been made on the intercom. If at minimal staffing (2 guest services staff members), VSTL makes emergency announcement. 2. The VSTL then assigns one person to sweep first floor back to rear exit stairs and guide those people to gathering place. That person should be the last person down the back stairs from the first floor. Any classes in Cartilage Hall should exit by rear stairwell. This stairwell egresses the building next to the loading dock. If available, assign an additional staff person or volunteer to the bottom of the loading dock stairwell to direct guests upon egress to the meeting point. A map shall be posted at the bottom of the stairs in case this second person is not available. 3. Assigns staff member to sweep back of second floor including Limbic Theater and Senses area to rear stairs. This staff member should be the last to leave rear stairwell from top floor. This stairwell egresses the building next to the loading dock. 4. VSTL should sweep remainder of top floor (New Adventures, Snack Place, bathrooms, but not office), and guide visitors to exit stairwell (by upstairs rest rooms) that empties to Rhino Courtyard. VSTL should be the last person to leave front section of top floor. If available, assign an additional staff person or volunteer to the bottom of the Rhino Courtyard stairwell to direct guests upon egress to the meeting point. A map shall be posted at the bottom of the stairs in case this second person is not available. 5. Once outside building, VSTL and guest services staff should be sure that people have moved along to the gathering spot. 6. Upon re-entry, VSTL conducts sweep to make sure floor is in proper order and ready for occupancy. 7. If VSTL or his/her designee is not in building, duties fall to director of exhibits, then to the VP of programs and exhibits. Page 3 of 18

6 Guest Services Supervisor 1. In the absence of the CDE and the VSTL, the guest services supervisor calls Pack Place desk directly to report or verify the situation. 2. On days when the VSTL is not scheduled, the guest services supervisor on duty assigns one staff member to sweep first floor, one staff member to sweep back of second floor, and then sweeps front of top floor. 2a. If at a minimal staff level, i.e. less than 3 people, instead of dividing the guests into three groups with one group exiting the rhino courtyard stairs and two groups exiting the loading dock area stairs, it is advised that the guest services supervisor have staff evacuate all guests down the stairs leading to the loading dock area and to the gathering place. 3. Guest services supervisor keeps staff and visitors assembled at gathering place until re-entry is allowed and then helps to facilitate re-entry. 4. Upon return to building, guest services supervisor conducts inspection of second floor to ensure space is ready for occupancy. Educators 1. If with a class and an alarm sounds or if notified of emergency condition (either verbally or via intercom), prepares their group to exit building quietly and calmly. 2. Leads class to nearest emergency exit. For Limbic and Cartilage, this is the back stairwell. Continue with class to gathering spot. 3. Keeps class assembled at gathering spot until building cleared for re-entry or busses are boarded for departure. Do not let a bus leave until all students are accounted for and this is communicated to fire chief. 4. Facilitates re-entry. Volunteers Volunteers should exit with staff and visitors unless given specific tasks by THA employees involved with evacuation. Accounting Staff 1. Locks money in filing cabinet. 2. Exits with office staff. 3. Helps with crowd control and facilitates re-entry. Above all, it is important that all staff be calm and use good judgment in case of evacuation. People react differently under stress. If you feel that you are not capable of performing the duties outlined for your position, please talk with your supervisor. Page 4 of 18

7 Lost or Missing Child Emergencies As the front line of our guest relations, guest services staff members are trained to respond immediately to any child-related emergency situation. In the event of a lost child emergency, guest services staff immediately follows the following procedure: 1. Make determination that emergency exists and child is truly lost (as opposed to merely out of sight) 2. Lock the main museum doors and station a staff member to monitor all guests attempting to enter or exit through those doors. 3. Lock the elevator to the following floors: CR, PR, U, M, C, and B. ( B should be locked by default but should be checked during an emergency situation.) The only door that should remain on is P which egresses on the 2nd floor into The Health Adventure. 4. Other guest services staff members sweep the museum floor, restrooms, and office spaces, communicating by walkie-talkie with other staff members. 5. Should the lost child not be located in this initial sweep, the search is extended to the facility stairwells. 6. In the event that this full search of the facility does not locate the lost child, guest services staff immediately contact the Asheville police department for assistance. 7. Initiate the THA chain of command and inform the primary contact that there is a child-related emergency. Pack Place staff members are also notified at this time so that they may assist in a full-facility search for the child, including the basement. 8. Upon the arrival of law enforcement officials, they assume responsibility for the search and the next steps. 9. Once a child has been found, unlock the doors and elevator and resume normal operations. Similar procedures are followed in the event of a lost parent or guardian. At least one guest services staff member is required to be at the museum front desk at all times. This ensures that any child who comes down the interior stairs, gets off the elevator, or approaches the museum doors is visible to museum staff. 1. Children without identifiable parents or guardians are stopped by guest services staff. 2. If the child can immediately point out his or her parent or guardian, staff members escort the child to the identified adult, verbally verifying the adult s identity and connection to the child in question before leaving the child. Page 5 of 18

8 3. Should the child be unable to identify an adult or guardian, guest services staff make an announcement over the museum s PA system stating that there is a lost child at the front desk. 4. For safety reasons, staff members do not use the child s name during a public announcement in any emergency situation. 5. Guest services staff stay with the child until the parent or guardian has been identified and the child is safely in his or her care. 6. Should a parent or guardian not be identified, guest services staff members sweep the museum floor, restrooms, and office spaces, communicating by walkie-talkie with other staff members. 7. Should the lost parent or guardian not be located in this initial sweep, the search is extended to the facility stairwells. 8. In the event that this full search of the facility does not locate the lost parent or guardian, guest services staff immediately contact the Asheville police department for assistance. 9. Initiate the THA chain of command and inform the primary contact that there is a child-related emergency. Pack Place staff members are also notified at this time so that they may assist in a full-facility search for the child, including the basement. 10. Upon the arrival of law enforcement officials, they assume responsibility for the search and the next steps. 11. Once a parent or guardian has been found, resume normal operations. Bomb Threat Procedure A bomb threat may come to the attention of the receiver in various ways. It is important to compile as much information as possible. Please do not attempt to notify or evacuate an entire building immediately as this could consume valuable time that would be better used to gather important information. Please keep in mind that the vast majority of bomb threats are false and are primarily intended to elicit a response from the building occupants. In the case of a written threat, it is vital that the document be handled by as few people as possible as this is evidence that should be turned over to the police. If the threat should come via , make sure to save the information on your computer. Most bomb threats are transmitted over the telephone; thus, the following instructions will be provided with that assumption. Immediate Action Remain calm and immediately refer to the attached bomb threat checklist. If applicable, pay attention to your telephone display and record the information shown in the display window. The objective is to keep the caller on the line as long as possible to attempt to gather as much information as possible. Try not to anger the caller at any time. Page 6 of 18

9 While engaging the caller, pay attention to any background noise and distinctive sounds (machinery, traffic, other voices, music, television, etc.). Note any characteristics of the caller's voice (gender, age, education, accent, etc.). Attempt to obtain information on the location of a device (building, floor, room, etc.). Attempt to obtain information on the time of detonation and type of detonator. Immediately after the caller has ended the call, dial 911. If possible, call 911 using a different phone while keeping the caller on the line. If the threat was left on your voice mail, do not erase If an evacuation does occur (see procedure above) all persons outside of the building should keep away from windows and other glass areas. The decision to evacuate THA should be made by the senior leadership team after a thorough evaluation of the information available, including but not limited to: the nature of the threat the specificity of location and time of detonation circumstances related to the threat (i.e. political climate, series of events leading to the threat etc.) discovery of a device or unusual package, luggage, etc. Earthquake Procedure This plan has been prepared to minimize injuries and damage in the event of an earthquake. The plan provides guidance and instruction for both preparation and actions during and following an earthquake. Preparation Anything that can move, break, or fall is a potential hazard. Move heavy items from top shelves, secure hanging plants, remove unsecured mirrors, and keep blinds closed on windows. Be aware of the possibility of falling glass. Become familiar with all building exits since the exit normally used may be blocked. During an earthquake: Stay calm. You must be able to help yourself and others. Ride out the shaking. You may hear a roaring or rumbling sound that gradually grows louder, and you may feel a rolling sensation that starts out gently and quickly grows violent, OR you may be jarred first by a violent jolt. Later you will feel the shaking and find it difficult to stand. The whole tremor will last only a Page 7 of 18

10 short while. Injuries are not caused by the earthquake itself but mainly by falling objects. If you are indoors, stay there. Quickly get under a desk or table, stay clear of windows or any object that could fall. Shield your head and face from falling glass and debris. Watch for falling objects. If the desk or table moves, move with it. Furniture can provide air space if the building collapses. If you cannot get under furniture, crouch in an inner corner or a doorway. Do not run for another room. If you are in a kitchen, turn off stoves and quickly take cover. If you are outside, stay there. If possible, get into the open away from buildings, trees, walls, and power lines. If you are in a vehicle, pull to the side of the road and stop. Stay away from overpasses and power lines. Stay in your car until the shaking stops. Do not attempt to cross bridges or overpasses that may have been damaged in the quake. Do not approach downed power lines. After the earthquake: 1. If you are inside, exit the building a soon as the shaking stops. (Use Emergency Evacuation procedures listed above.) 2. Check for injuries. Cover all injured with blankets and do not attempt to move seriously injured people unless they are in immediate danger. 3. Do not use the telephone. Keep the lines clear for emergency traffic. 4. Because of debris and broken glass, wear hard-soled shoes. 5. Listen to the radio for damage reports and other information. Tornado Procedure This plan has been prepared to minimize injuries and damage in the event of a tornado or severe wind condition. The plan provides guidance and instruction for both preparation and actions during and following a tornado or severe wind condition. Preparation If a tornado "watch" is issued for your area, it means that a tornado is "possible." If a tornado "warning" is issued, it means that a tornado has actually been spotted, or is strongly indicated on radar, and it is time to go to a safe shelter immediately. During a tornado: 1. The tornado evacuation procedure shall be initiated by the CEO or next staff person down the Chain of Command who is present upon notification of a tornado warning. On weekends, the guest services supervisor shall assume responsibility to initiate the procedure. Page 8 of 18

11 2. Upon initiation of tornado evacuation, a general intercom announcement shall be made. 3. All guests, staff, and visitors, will evacuate the museum in an orderly manner but unlike a fire situation do not exit the building. 4. Staff will go to their assigned locations just as during a fire drill, but instead of exiting the building via the stairwells, all guests, visitors, and staff will go out the front door of The Health Adventure and down the Pack Place stairs to interior rooms and halls on the lowest floor, most likely the Forum. Avoid halls that are open to the outside in any direction. 5. Stay away from glass, both in windows and doors. 6. Have everyone crouch down and make as small a "target" as possible. Advise everyone who has something to cover their head to do so; otherwise, use their hands. 7. Never, under any circumstances, go back into the museum until it is deemed safe and an official All Clear has been given by the Pack Place building manager. In the rarest of cases, if a tornado warning has been given but the warning time is insufficient to evacuate the museum, move all guests, visitors, and staff to the closest classroom. Again, stay away from glass, both in windows and doors. Have everyone crouch down, and make as small a "target" as possible. Advise everyone who has something to cover their head to do so, otherwise, use their hands. Have everyone stay where they are until it is deemed safe and an official All Clear has been given by the Pack Place building manager. Evacuation Protocols for Program & Teaching Animals and Fish Evacuation: If Pack Place is evacuated because of (but not limited to): fire, bomb threat, flood, tornado, or hurricane, the top priority is to evacuate all staff, volunteers, and visitors. Because of the nature of these emergencies, the risk to human life is too great to spend precious minutes gathering animals in bulky cages or taking the time to transfer them to traveling cages. In addition, these emergencies put a strain on resources (food, water, shelter) that could be compromised by the presence of evacuated animals. Unfortunately, evacuating animals is not an acceptable risk to take at this time. Animal Escapes: The animal curator and appropriately trained employees and volunteers take every precaution to ensure animals do not escape. This includes installing locks on cages on doors; having a back-up person to watch the animals if one is taken out of the cage or during routine cage maintenance; and understanding animal behavior and what to watch for in case an animal starts to act agitated or stressed (these are times Page 9 of 18

12 an animal might jump or otherwise act out). If an animal does escape, the most important thing is to stay calm. This is important for the safety of the visitors and the animal. Notify anyone in the immediate area that an animal has escaped, and contact THA employees trained in animal care to help with the search and recapture of the animal. Visitors and untrained staff members are not to try to capture the escaped animal. If, within several hours, the animal is still not found, contact the Pack Place partners and consider hiring a professional to find and capture the animal. Media Inquiries If you are approached by anyone from the media during or after an emergency, refer all inquiries to the president/ceo. Flood and Water Damage Procedures This plan has been prepared to minimize injuries and damage in the event of a flood or other water-related emergency. The plan provides guidance and instruction for both preparation and actions during and following a water-related event. Preparation: 1. If a flood or other water-related emergency is predicted due to weather or other emergencies, immediately unplug any electrical devices and move them away from areas where flooding is anticipated 2. Move exhibits, program supplies, and other materials as far above the anticipated flood area as possible 3. Ensure that all staff and guests are kept away from the anticipated flood area In the event of flooding, roof leakage, or water from some other source: Unplug any electrical devices and remove them from the affected area Manually dry the carpeting with towels Place fans near the area (taking care to place them on dry surfaces only) to speed drying. In the event the water spill is from an aquarium or other live animal enclosure: Unplug the aquarium motors and filters Place the surviving fish in a holding tank immediately Contact Animal Curator Melissa Cook: , Ext. 331, cell Contact Steve Atkins, Blue Ridge Aquatics, Page 10 of 18

13 Collections Recovery Staff members should make every effort to identify, anticipate, and avoid preventable emergencies. If an emergency does occur, immediate action must be taken to minimize or avoid damages. Rapid, professional response in the face of an emergency will ensure no loss of life and will minimize collection damage and loss. Following an emergency event, the VP of programs and exhibits, director of exhibits, and the curator and director of events must access all public, storage, and administrative areas to assess damages, beginning with the most severely affected areas. It is important to remember that all areas of the museum are susceptible to an emergency situation; all areas must be checked thoroughly for damages following any emergency. In the event of an emergency, collections recovery teams should follow procedures outlines in the Heritage Foundation s Field Guide to Emergency Response, located in the curator and director of events office. Damaged items should be marked with a High, Medium, or Low Recovery Priority. Fire or Smoke-Related Emergency: Fire is one of the largest single threats to museum collects. Damage from fire may include loss of life, complete loss of collections, loss of building structural integrity, smoke and fire damage, and water, chemical, physical, or mold damage due to fire suppression. Wood, paper, textile, and plastic materials are especially vulnerable to fire damage. If a fire emergency has occurred, do not attempt to enter the premises until fire safety personnel indicate the facility is safe. Recovery teams should follow all instructions and precautions provided by the fire safety personnel. For collections damaged by fire, refer to the Heritage Preservation s Field Guide to Emergency Response. Water Damage and Floods: Floods are the second most common type of natural disaster. Water damage to collections may be caused by fire suppression activities, structural damage, leaking pipes or HVAC components, naturally-occurring storms or other weather conditions, or other events. Archival materials, paper, and bone are especially vulnerable to water damage. Primary damage may include adhesion, bleeding of color, corrosion and rusting of metals, erosion, lifting of veneers, molding, swelling, staining, and warping of materials, structural integrity loss for paper, plaster objects, and textiles, and other damages. Recovery teams may enter the building only when safety personnel indicate the facility is safe. All museum areas must be accessed, starting with areas most visibly affected. Collections damaged by water should be salvaged within 48 hours of the event to prevent significant deterioration. To recover affected areas, remove any standing water and begin commercial dehumidification. For collections damaged by water, refer to the Heritage Preservation s Field Guide to Emergency Response. Page 11 of 18

14 Earthquake: FEMA estimates that 39 of 50 states have earthquake risks. Earthquakes may cause structural damages, collections damage due to falling or loss of shelving integrity, and any of the damages outlined above for fire and water-related emergencies. Collections recovery should proceed as outlined above for fire and water damages as well as specific practices described in the Heritage Preservation s Field Guide to Emergency Response. Page 12 of 18

15 Revision Information Revised 8/25/08, JT Revised 08/29/08, evacuation floor plan added, KRK Revised 9/08/08, fire extinguisher report updated, KRK Revised 9/12/08, stairwell egress, 1 st aid kits, fire pulls added, KRK Revised 10/15/08, collections recovery, JL Revised 10/30/08, persons with disabilities or critical injuries, JL Revised 5/14/09, Tornado plan added, responsibilities revised. KRK Revised 6/09/09, Per requested internal revisions. KRK Revised 7/01/09, Saved as file name: Emergency Response 2008 revision doc Revised 7/16/09, Save revisions by JL, added Pack Place Phone numbers KRK Revised 8/5/09, Updated Fire Ext. Report, KRK Revised 10/09/09, Added text to DGS & FSM sections, KRK Revised , Added Child-Related Emergency section and revised chain of command/personnel roles sections, KRK and JL Revised 8/27/10 Changed title of Child-Related Emergency Section to Lost Missing Child, deleted JT home phone contact info. Updated Fire Ext. report as of 8/26/10. KRK Revised 9/1/10 Updated Fire Ext. Report. Revised , revised policy to incorporate new VSTL position and other staff changes, KRK and JL Approved By: Date: Official signed copy is maintained by the curator and director of events. Page 13 of 18

16 H E A L T H A D V E N T U R E - F IR E E V A C U A T IO N - M A IN F L O O R ( a.k.a P A C K P L A C E 2 n d F L O O R ) A L T E R N A T E E M E R G E N C Y S T A IR W E L L E X IT ( E X IT S O N T O R H IN O C O U R T Y A R D ) P A C K P L A C E F R O N T D E S K elevato r C R E A T IV E P L A Y S P A C E S C IE N C E - S P A C E B IO - Z O N E H E A D E R 7 '- 0.5 " A.F.F. t o D.W. (N o t e : T h e r e is a 3 / 4 " w o o d t r im o n u n d e r s id e o f h e a d e r.) T R I M IS 6 ' " A.F.F. E D G E O F C A R P E T e le c t r ic a l p a n e l r o o m B / B R D. B / B R D. C A B I N E T B / B R D. M A IN E N T R A N C E T O T H E H E A L T H A D V E N T U R E B / B R D. C O L U M N T H E H E A L T H A D V E N T U R E A D V E N - T U R E C A F E * 3 / 4 " T H K X 5-1 / 4 " W ID E B A S E B O A R D N / A D a te : S c a le : D ra w n B y : 1 1 / 0 5 / 1 0 K R K E M E R G E N C Y S T A IR W E L L ( E X IT S O U T S ID E B Y L O A D IN G D O C K ) IS IN D IC A T E D B Y : B / B R D. M A IN H A L L W A Y W I N D O W P A N E 6 ' H. X 1 4 '4.5 " W ID E W I N D O W S E A T / 8 " A.F.F. W I N D O W S IL L / 8 " A.F.F. IF P R IM A R Y E M E R G E N C Y E X IT IS B L O C K E D, U S E A L T E R N A T E E X IT O.A.H t.= 3 ' 1-3 /4 " O.A.H t.= 3 ' 1-3 /4 " B / B R D. C O U N T E R B / B R D. B / B R D. B / B R D. B / B R D. + 4 " E X P L O R E S T O R E N U T R I- S P A C E + 8 " F IR E H E A D E R 7 '- 0.5 " A.F.F " t o D.W. (N o t e : T h e r e is a 3 / 4 " w o o d t r im o n u n d e r s id e o f h e a d e r.) T R I M IS 6 ' " A.F.F. C A R T IL A G E C L A S S R O O M S T A G E E X P L O R E S T O R E S T O R A G E UP L e g e n d D ra w in g N a m e : H E A L T H A D V E N T U R E - F IR E E V A C U A T IO N - M A IN F L O O R ( a.k.a P A C K P L A C E 2 n d F L O O R ) D esigned By: R e v is io n : F IR E E X T IN Q U IS H E R L O C A T IO N S F IR S T A ID K IT L O C A T IO N S E F IR E A L A R M P U L L L O C A T IO N S 1 / 1 6 " = 1 '- 0 " F IR E F R O N T - D E S K Page 14 of 18

17 H E A L T H A D V E N T U R E - F IR E E V A C U A T IO N - U P P E R F L O O R ( a.k.a P A C K P L A C E 4 t h F L O O R ) L L O F F IC E S E M E R G E N C Y S T A IR W E L L E X IT k it c h e n ( E X IT S O N T O B IL T M O R E A V E.) E M E R G E N C Y S T A IR W E L L E X IT ( E X IT S O N T O R H IN O C O U R T Y A R D ) IF P R IM A R Y E M E R G E N C Y E X IT IS B L O C K E D, U S E A L T E R N A T E E X IT b a t h r o o m sh e lv in g sh e lv in g s t o r a g e C O N S T R U C T IO N S H O P F O R E X H IB IT S E M E R G E N C Y S T A IR W E L L ( E X IT S O U T S ID E B Y L O A D IN G D O C K ) b a t h r o o m sh e lv - in g elevato r O F F IC E S T H E H E A L T H A D V E N T U R E D ra w in g N a m e : H E A L T H A D V E N T U R E - F IR E E V A C U A T IO N - U P P E R F L O O R ( a.k.a.) P A C K P L A C E 4 t h F L O O R ) D esigned By: R e v is io n : N / A D a te : S c a le : D ra w n B y : 1 1 / 0 5 / 1 0 K R K S N A C K A R E A S E N S E S G A L L E R Y B O D Y W O R K S B R A IN - S T O R M G A L L E R Y F IR E A C C O R D IA N F O L D R O O M D IV ID E R ( T Y P. O P E N ) E M E R G E N C Y S T A IR W E L L E X IT 4 T H F L O O R M A IN H A L L W A Y E X H IB IT S G A L L E R Y D IZ Z Y T U N N E L E X H IB IT N E W A D V E N T U R E S G A L L E R Y " M O - T O W N " A R E A T A M G A L L E R Y +3.5" +6.5" +7.25" " " " " a b o v e r a i s ed fl o o r S T A G E L IM B IC C L A S S R O O M d o w n c o u n t er t o p K N E E - W A L L 2' 5.765" W a ll m o u n t ed s he l v i n g n o t e : m a y n o t b e a s q u a r e c o r n e r S T A IR - W E L L s h e lvin g L e g e n d F IR E E X T IN Q U IS H E R L O C A T IO N S F IR S T A ID K IT L O C A T IO N S E F IR E A L A R M P U L L L O C A T IO N S 1 / 1 6 " = 1 '- 0 " F IR EA 8' 3.750" F IR E sh e lv in g sh e lv in g sh e lv in g Page 15 of 18

18 Fire Extinguisher Report as of 08/05/09 Serviced by: Asheville Fire Protection Company, Inc Patton Ave., Asheville, NC. Ph: ID # Location Location Detail Type Exhibits Work Room Office Hallway Office Hallway Kitchen 5 Fourth Floor Exhibits Hall 6 Second Floor Exhibits Hall Mounted on wall by telephone switch gear Mounted in glass cabinet by Office & Volunteer Coordinator Desk Mounted in glass cabinet by VP of Programs and Exhibits office Mounted inside doorway beside light switches Mounted on wall outside New Adventures Gallery Mounted on angled knee wall inside front desk area ABC Dry Chemical ABC Dry Chemical ABC Dry Chemical ABC Dry Chemical ABC Dry Chemical ABC Dry Chemical Last Service Date 09/01/10 08/26/10 08/26/10 08/26/10 08/26/10 08/26/10 Report by: Kevin R. King, Exhibits Director, 09/01/10 Page 16 of 18

19 Telephone Bomb Threat Checklist KEEP CALM: Do not get excited or excite others. TIME: Call received: am/pm Terminated: am/pm Exact Words o f Caller: DELAY: ASK CALLER TO REPEAT. Questions you should ask: A. Time bomb is set to explode? B. Where located? Floor: Area: C. Kind of bomb? D. Description? E. Reason for the bomb? VOICE DESCRIPTION: Male Female Young Old Middle-Aged Educated Nervous Calm OTHER DESCRIPTORS: Accent: Yes No If yes, describe: Speech Impediment Yes No If yes, describe: Unusual Phrases? Recognize Voice? Yes No If so, who do you think it was? BACKGROUND NOISE: Music Running Motor (Type: ) Traffic Whistles Bells Horns Aircraft Tape Recorder Machinery Other ADDITIONAL INFORMATION: Did caller indicate knowledge of the facility? If so, how? In what way? What line did the call come in on? Is the number listed? Whose? Page 17 of 18

20 Incident Report Date: Time: Location: Witness Name: Witness Phone: Person s Name: Person s Home Phone: ( ) Person s Work Phone: ( ) Description of Incident: Summary of Action Taken: Insurance Agent: Sam Stickney, If injury involved, time insurance agent was contacted: Who did you talk to? Date: Signature (THA) Signature (Person) PO Box 180, 2 S. Pack Square, Asheville, NC (828) Fax: (828) Page 18 of 18