OPERATIONAL CODE OF PRACTICE

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1 OPERATIONAL CODE OF PRACTICE 260_001_St James_H&S_Code of Practice_AW.indd 1 17/08/ :22

2 This Code of Practice sets out the approach to demonstrate safety leadership and minimum standards throughout the delivery of a project and post contract customer services operations. The objective is to complete all works and hand over to a satisfied customer, on time, on budget and without incident or defects. To achieve the above, St James places a strong emphasis on demonstrating high standards of Good Order and Good Health at all times through effective, competent Good Work. It is essential that no one cuts any corners and that everyone adheres to the expected standards. We encourage leadership THE STANDARDS YOU SET, ARE YOUR STANDARDS YOUR STANDARDS, ACTIONS AND WORDS WILL INFLUENCE OTHERS STRIVE TO SET A POSITIVE OUTCOME Don t let yourself and your team down. *The detailed arrangements and standards in the company HSMS are to be fully complied with at all times _001_St James_H&S_Code of Practice_AW.indd /08/ :22

3 ST JAMES OUR VISION & OUR MISSION OUR VISION We care about the health and safety of everyone who works with us. Our aim is for you to go home safe and injury-free, every day. OUR MISSION To build a positive forward thinking and consistent health and safety culture across St James. This will enable us to consistently create and maintain safe working environments in which competent people can work in a safe and responsible manner. GOOD ORDER To raise standards of the physical working environment to the highest possible level, thus reducing the potential for injury. GOOD WORK To promote a positive culture and develop attitudes and behaviour. To focus on hazards and risks, work planning and delivery through effective management and supervision, thus reducing the potential for injury. GOOD HEALTH To improve health awareness and promote enhanced arrangements to create conditions which have a positive impact on health in the working environment _001_St James_H&S_Code of Practice_AW.indd /08/ :22

4 GOOD WORK The Good Work programme was launched in 2009 by Berkeley Group / St James. Its purpose is to provide a high degree of focus on risk management and encourage positive behaviour and attitudes on our sites through strong leadership and workforce engagement. Ultimately, it s about people! The main principles of Good Work are: Early engagement with the supply chain High levels of focus on work planning and risk mitigation prior to work commencing Active engagement and clear communication of working methods to the workforce (e.g. daily task briefings) Promotion of positive behaviour / attitudes and to take responsibility Effective application of training and competence Active monitoring of working methods / site operations and prompt response to closing out sub-standard situations Clear demonstrable leadership from St James and supply chain management and supervision 10260_001_St James_H&S_Code of Practice_AW.indd /08/ :22

5 WE REQUIRE THE BEST FROM ALL MANAGEMENT ON THE PROJECT Whether you are a St James Manager or subcontract management, you must prove that you: Use your management skills and expertise to communicate effectively and lead by example Plan, organise and deliver high standards of work Inform, instruct, train and supervise Involve your workforce in developing safe, quality systems of work Implement effective, quality controls Keep your area safe, clean and without incident Actively assess risk and complete task safety plans Participate in task planning, organisation and monitoring Correct any unsafe plant, equipment or activity WE EXPECT THE BEST FROM ALL SKILLED TRADES Everyone (St James, all visitors and suppliers) must play their part. We encourage everyone to report: Incidents and accidents Near misses Unsafe behaviour Poor quality product Sub-standard materials Poor workmanship Chemical spillages Unacceptable levels of noise or dust Changes to your plan or work 10260_001_St James_H&S_Code of Practice_AW.indd /08/ :22

6 St James operates a zero tolerance approach to unsafe behaviours and poor workmanship or products. All contractors must demonstrate the following: Achieve a defect and incident-free task of work Build to the specification correctly, first time Understand the health, safety, environmental and design details for your work before you start Achieve the highest standard of safe working on the project Demonstrate that you re skilled at work through your high standards Ensure poor workmanship, unsafe attitudes or materials are not tolerated Your skills, input and attitude are vital to a project. You can show St James and other contractors how good you are by simply demonstrating the following behaviours: Always following site rules Not taking unnecessary risks Knowing and following your safe system of work Cooperating with everyone Ensuring your colleagues work safely Not cutting corners Being polite to everyone Ensuring your area is clean and tidy at all times Using your tools and equipment correctly Reporting incidents, accidents, near misses and defective equipment Protecting your finished works 10260_001_St James_H&S_Code of Practice_AW.indd /08/ :22

7 GENERAL MANAGEMENT OF PROJECT HEALTH AND SAFETY Good Work requires effective and competent planning and organisation. The St James Project Director / Manager will ensure that a specific Construction Phase Health and Safety Management Plan is in place, before each phase of the project begins. Other supporting management plans that support the Construction Phase Plan will also be in place, suitably developed, and approved before work starts. Temporary Works Each organisation, Principal Contractor and Contractors shall appoint a TWC (Temporary Works Coordinator) to competently coordinate the management of risks associated with Temporary structures Each appointed TWC will be supported by a relevant number of TWS (Temporary Works Supervisors) as required The TWC shall ensure that all related procedures are effectively implemented. This includes plans, employer appointments, registers, design management related information and required permits to load and dismantle Approved designs are to be in place for all Temporary structures A structured risk-based approach will be applied to control the loading of structures through permits The dismantling of temporary structures will be controlled as required through permits Installed temporary works will be monitored / checked to ensure its safe use 10260_001_St James_H&S_Code of Practice_AW.indd /08/ :22

8 Lifting Activities Approved Lifting Plans will be in place for all lifting activities before the activity commences Traffic Management Planning and organisation: A specific Traffic Management Plan will be in place for each phase of the project / development before it commences Implementation will be monitored to ensure that precautions are in place as set out in the plan Suitable crossing points will be established as set out within the plan All staircases are to be adequately lit, relevant signage displayed and free from obstructions Delivery and Collections As part of the Traffic Management Plan, specific project risk assessments will be in place to ensure adequate risk controls are in place to achieve the following: Elimination / reduction of working at height risks when unloading vehicles All loads to be lifted are incorporated into the project Lifting Plans Adequate segregated storage areas for materials To protect vulnerable road users each site is to implement CLOCS and suppliers achieve FORS Silver standard as a mimimum* Speed restriction measures will be implemented *See St James HSMS 5.11 for details _001_St James_H&S_Code of Practice_AW.indd /08/ :22

9 Site Security and Access All sites shall be planned and organised in such a way that no unauthorised persons can access the site at any time. All persons that are authorised to work on site are to receive an appropriate induction before they start from St James and their Employer Visitors are to receive a basic visitor induction and be supervised at all times St James management are to ensure all persons are to sign in and out to ensure safety, security and that emergency situations can be suitably managed at all times Fire Safety Standards of Fire Safety will meet the requirements of the Joint Code of Practice on the Protection from Fire of Construction Sites and Buildings Undergoing Renovation and legislation / standards issued by the Health and Safety Executive. Planning and risk control: A specific Fire Plan will be in place for each phase of the project / development before it commences Implementation will be monitored to ensure that precautions are in place as set out in the Fire Plan Suitable fire and muster points will be established as set out within the Plan All access and egress routes are to be suitably signed and lit at all times Drills will be planned and executed at set intervals to test the adequacy of the Fire Plan and its implementation All temporary flexible coverings will be LPS 1207 All sheetings to scaffolds (including escape routes) will be LPS _001_St James_H&S_Code of Practice_AW.indd /08/ :22

10 Welfare To demonstrate our respect for the workforce, St James requires high standards of welfare to be provided and maintained at all times. Safe Access and Egress Safe routes are to be planned, organised and effectively implemented for each phase of the project. A minimum standard to be achieved is as follows: Segregated from traffic routes at all times Not obstructed by stored materials or trailing cables Be suitably lit and signed Have adequate (red hoop) crossing points General Site Tasks of Work No site task will commence unless a specific risk assessment and plan of work have been put in place, reviewed and approved by the supervisor and communicated to the operatives undertaking the works Each supervisor will ensure they have fully resourced their plan of work before commencing The scope of this requirement includes any contractual variations Dealing with an environmental spillage or incident STOP. CONTAIN. NOTIFY. Stop work Remove any sources of ignition switch off plant Contain the spillage e.g. bund, sand or earth, drip trays Ensure that no liquid enters any drains or watercourses Use the spill kit provided Ensure the spill kit contents are replaced Report to your supervisor Being Considerate All St James sites are to be registered with the Considerate Constructors Scheme. The target to be achieved is as contained in the Berkeley Group Vision _001_St James_H&S_Code of Practice_AW.indd /08/ :22

11 GOOD ORDER Launched in 2007 by Berkeley Group / St James the Good Order programme targets the physical working environment, and in particular the infrastructure that supports day-to-day operations. We aim to go beyond legal compliance and achieve the highest standards. In doing so we create a working environment, which has reduced risk, allows for efficient production and is appreciated by our workforce. The main principles of Good Order are focused on implementing the plans established through Good Work: High levels of focus on site set up Provision of site-wide infrastructure (e.g. welfare, walkways, storage, etc.) Active monitoring of site conditions and prompt response to closing out sub-standard situations Active reporting of unsafe conditions, near miss incidents and applying / sharing the learning Active engagement with the workforce and response to observations made Clear demonstrable leadership from St James and supply chain management and supervision 10260_001_St James_H&S_Code of Practice_AW.indd /08/ :22

12 MINIMUM REQUIREMENTS OF GOOD ORDER The minimum requirements below, illustrate mandatory behavioural and physical standards to be achieved on the project. All managers, supervisors and operatives are required to use this part of the code to self-assess the quality of the standards being achieved. WORKING AT HEIGHT A specific plan of work must be in place if you are not informed of the risk assessment do not start work. Mobile Towers Trained persons to erect, alter and dismantle Only climb the narrow side Handrails and toe boards fitted Do not exceed manufacturer s instructions All towers to be checked, inspected and certified fit for use via a valid tag system Check the tag is valid before use DO NOT Alter tower unless you are trained and authorised to do so Move a tower with materials or people on the platform Use a tower that is incomplete Use a ladder or stepladder to gain extra height Stepladders Prohibited unless in a riser cupboard or constrained area for short duration tasks Use must be approved by a St James Manager Only when a platform cannot be used Do not overreach Must be 90º towards the work activity Step-up Platform No greater than 600mm high Suitable for purpose Inspected and defect free 10260_001_St James_H&S_Code of Practice_AW.indd /08/ :22

13 Scaffolds Built to an approved standard / approved Temporary Works Design Ladder access points to have appropriate signage and guarded at working platform access level Ladder access openings in scaffold platforms are to be suitably guarded Only erected, altered and dismantled by a trained scaffolder with CISRS card Before you start Report any faults handrail / toe boards / boards missing Ensure brick guards are fitted when stacking materials higher than the toe boards NEVER Climb on the outside Gain access through the handrails Throw materials from height Remove or alter scaffold TEMPORARY WORKS Access into areas where temporary structures are being erected or dismantled is to be controlled through segregation, signage and supervision Access and egress arrangements to be protected against potential falls from height and falling objects Collective fall prevention measures will be the first consideration of risk control with PPE / fall arrest being a last resort Adequate measures must be in place to prevent objects and materials falling from height Mobile and proprietary access equipment is to be utilised to improve safety, quality and efficiency when erecting or dismantling temporary works at height The use of ladders for working at height is generally prohibited when erecting temporary works unless authorised by the Principal Contractor through permits Structures approved for loading are to be visibly tagged, this is to include a record of the pre-use and subsequent inspections during in use 10260_001_St James_H&S_Code of Practice_AW.indd /08/ :22

14 EXCAVATIONS Stopping falls into suitable signs and adequate guarding to be in place to prevent falls Getting in and out two means of access and egress Materials not stored near the edge Resourced Emergency Plan in place and tested Stability temporary works designs in place and complied with The location of underground services are to be marked on drawings issued with permits to penetrate the ground and physically marked on site HOLES No holes are to be left uncovered by the persons who have created them Covered as they are created Removal of covers is via a permit to work Temporary Works Design for edge protection needs to be considered 10260_001_St James_H&S_Code of Practice_AW.indd /08/ :22

15 PERSONAL PROTECTIVE EQUIPMENT (PPE) PPE is to protect you from hazards at work. Look after your PPE and it will look after you. Whenever we are on site, we must wear: No shorts are to be worn on a St James project. Ensure that all PPE is suitable and correct for the task, through risk assessment (this may include harnesses, respiratory or noise protection equipment). Remember to check that your PPE fits you and report any damage or faults to your supervisor. * FIRE SAFETY What does everyone have to know? What the fire alarm sounds like Know the exit route and muster point Know the right extinguisher to use Remove all combustible material near your activity Hot work permits are required for welding, grinding and naked flame works What to do in case of a fire: Raise the alarm immediately Only fight the fire if it is safe to do so but don t put yourself at risk Evacuate as soon as possible and go to the assembly point Do not re-enter the site or building until you are told to do so *Steel toe-caps and steel mid soles 10260_001_St James_H&S_Code of Practice_AW.indd /08/ :22

16 TRAFFIC MANAGEMENT Plant operators must: Be trained and familiar with the plant that they are operating Carry out inspections Have 360º visibility of persons in the vicinity of their vehicle Be aware of people nearby Use the ROPS provided Not use mobile phones or audio devices whilst operating Pedestrians must: Use designated routes Not cause obstructions Not remove any fences or signs LIFTING OPERATIONS Appointed Person Will ensure suitable Lifting Plans for the project / trade activities are established and communicated before project-lifting activities commence Crane Supervisor (cranes only) Will ensure the approved Lifting Plan is effectively communicated and implemented Stop unauthorised persons from undertaking lifting operations Slinger / Signaller Will ensure the methods of slinging a load comply with the Lifting Plan / Schedule of Common Lifts Will stop and not lift if it is not included in either the Schedule of Common Lifts or a specific Lifting Risk Assessment Operator must: Be trained and authorised Follow the risk assessment and method Have a banksman present Only use certified plant Stop the lift if it is not authorised by the Crane Supervisor SAFE PLANT AND EQUIPMENT 10260_001_St James_H&S_Code of Practice_AW.indd /08/ :22

17 Mobile phones or audio devices are not to be used when operating any plant and equipment. This includes the use of earphones whilst performing tasks of work All plant and equipment is to be selected to suit the environment in which the task is being undertaken Plant / equipment is only to be used if valid test and inspection records are in place All persons using plant and equipment are to be in possession of the right qualification: - MEWPS = CPCS / IPAF - Mobile Towers = PASMA - Mobile Plant / Lifting Plant = CPCS / NPORS All recorded defects are to be corrected without delay, if not the item of plant is to be taken out of use immediately E xc a v a to r s: - use of semi-automatic quick hitches is prohibited - automatic quick hitches are to be used in a systematic controlled manner ELECTRICAL SAFETY Only persons trained to industry standards are to be authorised and deemed competent to install and maintain electrical systems All distribution points / boxes / installations are to be secure and fit for purpose When services become live, risers are to be closed and locked shut Permits are to be used for work on live systems The location of services is to be clearly communicated and physically signed on site Cables are to be positioned to avoid trip hazards and contact with moving plant All equipment is to be checked (valid test, inspection and in a suitable physical condition) before being used KNIFE SAFETY Retracting blade (safety) knives are to be used in preference to fixed blade (Stanley-type) knives 10260_001_St James_H&S_Code of Practice_AW.indd /08/ :22

18 WASTE MANAGEMENT Hazardous waste must be segregated from all other waste streams Always use the skips etc. provided Always clean your area before you move on Do not let waste accumulate Do not remove site waste without permission Always store your chemicals in the container provided Do not create slip, trip, fall hazards POLLUTION PREVENTION COSHH containers and diesel / petrol powered equipment that are not internally bunded must always be stored on drip trays No fires on site No liquids are to be discharged into any drains Concrete pumps and delivery lorries must be cleaned in a bunded area Concrete mixers are to be sited and cleaned in a bunded area All fuel storage is to be in a bunded area / container Noise levels are to be kept to a minimum Dust levels must be controlled COSHH Always follow your COSHH assessment Never touch any substance you are not trained to use All COSHH substances to be stored in a bespoke COSHH store, that is suitably bunded, ventilated and locked when not in use Copies of data sheets and assessments are to be kept in the store for reference and use in a first aid / emergency situation All face masks are to be fitted to the individual Respiratory health protection on or off Tool LEV or suppression systems are to be used LEV: Local Exhaust Ventilation 10260_001_St James_H&S_Code of Practice_AW.indd /08/ :22

19 SAFE ACCESS All routes are to be planned and in place before work starts Routes are to be clean, adequately lit and include suitable way finding signage No storage of materials on designated walkways is permitted Changes in level are to be: - demarcated to avoid slips and trips - fitted with ramps wherever possible (in preference to steps) SAFE USE OF STAIRS All staircases are to be adequately lit, relevant signage displayed and free from obstructions The safe use stairs poster is to be displayed at top and bottom of the staircase. Safe use of stair rules are to be implemented without compromise All site office external staircase treads are to be capped with a non-slip yellow safety nosing PUBLIC PROTECTION All public interfaces are to be managed effectively Hoarding gates are not to be covered with solid sheet materials Site gates are to open in or slide Gates are to be secured when open or closed No lifting of loads over the public 10260_001_St James_H&S_Code of Practice_AW.indd /08/ :22

20 STORAGE OF MATERIALS Stored bundles of tubes (scaffold or any other loose items) are to be planned. The plan (risk assessment) must include consideration of how load stability will be maintained when the materials need to be moved or receive additional loads placed on top of it Safe material storage areas are to be planned, organised and implemented for each phase of the works Materials are to segregated from access routes and live working areas Adequate space is to be allowed between stored materials to enable safe access, as a guide 750mm Materials stored on working platforms must not exceed the height of the top guard rail. Guards must be in place to prevent objects falling through gaps MOVEMENT OF MATERIALS The first consideration is for materials to be moved by mechanical means and utilise lifting aids All loads are to be secured and stable before being moved Materials are to only be moved using an approved system of work that takes into account the following: - The load to be moved - The equipment to be used, and its suitability - The working environment 10260_001_St James_H&S_Code of Practice_AW.indd /08/ :22

21 GOOD HEALTH Launched in 2014 the Good Health programme will build on the success of Good Work and Good Order and will target improvements in respect of arrangements and awareness in the area of Health and Wellbeing. It is acknowledged that there is a lot of work to be done in this area across the industry generally and Berkeley Group / St James is looking to take a lead with this programme. The main principles of Good Health are: The development and implementation of an industry-leading strategy for Health and Wellbeing Active promotion of Health and Wellbeing awareness at work To provide Health and Wellbeing arrangements for both St James and our supply chain 10260_001_St James_H&S_Code of Practice_AW.indd /08/ :22

22 FITNESS FOR SAFETY CRITICAL WORK Through risk assessment, St James will aim to make a distinction between those people who, by virtue of the nature of their work, are potentially in a position which could increase the risk to themselves and the safety of others. For example, candidates for safety critical work shall not be suffering from health or medical conditions, or be taking medical treatment likely to cause: Sudden loss of consciousness Impairment of awareness or concentration Sudden incapacity Impairment of balance or coordination Visual impairment Hearing loss Significant limitation of mobility As a guide, functions that require a specific safety critical work risk assessment by the employer are: Crane operators Plant operators Confined space working Asbestos removal Lead works E l e c t r i c i a n s Vocational drivers Night workers 10260_001_St James_H&S_Code of Practice_AW.indd /08/ :22

23 ASBESTOS We will only use licensed contractors to remove asbestos Should asbestos have to be removed we will ensure only systems of work published by the Health and Safety Executive are utilised Should anyone identify any asbestos substance they are to stop work and notify their Line Manager Cordon off the affected area NOISE There are many ways of reducing noise and noise exposure. First, we must consider how to remove the source of noise altogether, through site and task planning and coordination. For example housing a noisy machine where it cannot be heard by the site workers. If that is not possible, investigate: Using quieter equipment or a different, quieter process Engineering / technical controls to reduce at source the noise produced by a machine or process Using screens, barriers, enclosures and absorbent materials to reduce the noise on its path to the people exposed Designing and laying out of the workplace to create quiet workstations DUST / FUMES / GASES Some substances can cause asthma or other diseases, including cancer. Many can damage the skin and some can cause serious long-term damage to the lungs. The effect can be immediate, such as dizziness or stinging eyes, or can take many years to develop, such as lung disease. Many of the long-term or chronic effects cannot be cured once they develop. The law requires employers who create hazards to health to adequately control exposure to materials in the workplace that cause ill health. This is the Control of Substances Hazardous to Health Regulations (COSHH) and means: Identifying which harmful substances may be present in the workplace Deciding how workers might be exposed to them and be harmed Looking at what measures we have in place to prevent this harm and deciding whether we are doing enough Providing information, instruction and training In appropriate cases, providing health surveillance Fitting respiratory protection to the individual Limiting the time people spend in noisy areas 10260_001_St James_H&S_Code of Practice_AW.indd /08/ :22

24 VIBRATION All tasks of work that involve the use of rotary, percussion or impact tools are to be subject to a specific risk assessment to eliminate or reduce exposure to a legally acceptable limit. Key controls to be in place: Design out the need to cut / alter built structures to form holes etc. De-bond all steel reinforcement that needs to be cut at a later date Mechanical cutting of reinforced concrete Ta s k r o t a t i o n Health surveillance for personnel at the workface Quality of tools to be high and well maintained, including accessories Tool maintenance and inspection Exposure measurement and remedial action plans as required HYGIENE AND WELFARE General washing facilities must be suitable and sufficient, kept clean and orderly and with basins or sinks large enough for people to wash their face, hands and forearms. The facilities will include: Drying room facilities Adequate clean facilities to prepare food and drinks Adequate toilet and hand washing facilities Sun and barrier creams Clean hot and cold, or warm, running water Soap or other suitable means of cleaning Towels or other suitable means of drying Showers where the nature of work is particularly dirty or there is a need to decontaminate Everyone is responsible for ensuring they leave the facilities as clean as they found them. Most appropriate selection of PPE 10260_001_St James_H&S_Code of Practice_AW.indd /08/ :22

25 UV / SUN Include sun protection advice in routine health and safety training. Inform workers that a tan is not healthy it is a sign that skin has already been damaged by the sun Encourage workers to keep covered up during the summer months especially at lunchtime when the sun is at its hottest. They can cover up with a long-sleeved shirt and a hat with a brim or flap that protects the ears and neck Encourage workers to use sunscreen of at least SPF (Sun Protection Factor) 15 on any part of the body they cannot cover up and to apply it as directed on the product MANUAL HANDLING All loads that need to be moved by physical force on-site must be assessed to ensure a safe system of work is in place by the respective employer. This means task specific arrangements being provided and maintained by the management and implemented through competent supervision. These arrangements must take into account the working environment, the load and the individual. LIFTING SAFELY If you are not informed of the risk assessment or trained, then do not lift. If yes, follow the key points below: Lift safely by following the approved system of work Assess the weight Think about the lift and approach as instructed Use mechanical methods that are provided If in doubt, stop and ask do not deviate and improvise!! 10260_001_St James_H&S_Code of Practice_AW.indd /08/ :22

26 DRUGS AND ALCOHOL The drinking of alcohol or use of illegal substances on-site is 100% prohibited. Should anyone present themselves for work in a condition that is deemed under the influence of alcohol or any other legal or illegal substance they will be prohibited from working until such time that they are deemed fit to work. St James reserves the right to undertake substance abuse testing. Prescribed medication All employees are to notify their Line Manager of medication or a health condition that could affect their personal safety and that of others. The employer is to ensure suitable arrangements (provision of facilities for the application of medications or a different task of work) are made through a specific risk assessment and arrangements. WELLBEING To develop a positive approach with regards to helping our people to lead a healthy, balanced and productive life. Each site is to establish a series of good wellbeing initiatives that focus on the following: Good nutrition Healthy lifestyle initiatives Personal health awareness initiatives Team building / social events Workplace standards of welfare and hygiene 10260_001_St James_H&S_Code of Practice_AW.indd /08/ :22

27 ST JAMES GROUP LIMITED For any queries or further information please visit 260_001_St James_H&S_Code of Practice_AW.indd 52 17/08/ :22

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