OHRM Professional Development & Learning Management PROGRAM SCHEDULE Spring 2014 (February 2014 June 2014)

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1 FEBRUARY 2014 Creating Workplace Civility (C9100) Tuesday, February 4, 9:00 AM 5:00 PM From Conflict to Collaboration: Coping When People Push Our Buttons (C1272) Thursday, February 6, 9:00 AM 5:00 PM Dealing with People s Differences (C6060) Friday, February 14, 9:00 AM 5:00 PM Building Positive Workplace Relationships (C9019) Wednesday, February 19, 9:00 AM 5:00 PM Resolving Conflict: A Leadership Approach (C5151) Thursday, February 27 and Friday, February 28, 9:00 AM 5:00 PM at John Jay College Tuesday, February 11, 1:00 4:30 PM Location: John Jay College CUNY Train-the-Trainer (PDP304) For Campus Trainers Friday, February 21, 9:00 AM 5:00 PM at York College Tuesday, February 25 Location: York College Page 1 Rev 12/16/2013

2 MARCH 2014 Lean Six Sigma: An Introduction to Quality and Productivity Improvement (C9100) Monday, March 3 and Tuesday, March 4 (2 Days), 9:00 AM 5:00 PM Capitalizing on the Benefits of Positive Feedback (C0988) Thursday, March 13, 9:00 AM 5:00 PM Emotional Intelligence: The Key to Effective Leadership (C9207) Thursday, March 20 and Friday, March 21 (2 Days), 9:00 AM 5:00 PM Creating and Developing Powerful Presentations (C9041) Tuesday, March 25 and Wednesday, March 26 (2 Days), 9:00 AM 5:00 PM at Queens College Friday, March 7 Location: Queens College Tuesday, March 11, 6:00 9:00 PM Wednesday, March 12, 6:00 9:00 PM Working Green (PDP351) For CUNY Facilities Managers Friday, March 14, 9:30 AM to 4:30 PM Location: Central Office at Hudson Street at LaGuardia Community College Friday, March 28 Location: LaGuardia Community College Page 2 Rev 12/16/2013

3 APRIL 2014 Developing Dynamic Listening Skills (C9266) Wednesday, April 2, 9:00 AM 5:00 PM Managerial Decision Making: Using All of Your Thinking Resources (C2525) Monday, April 7, 9:00 AM 5:00 PM Attitude is Everything (C9266) Monday, April 14, 9:00 AM 5:00 PM Successful Letter and Memo Writing (C6788) Thursday, April 24 and Friday, April 25 (2 Days), 9:00 AM 5:00 PM Getting Results When You re Not In Charge (C1240) Monday, April 28, 9:00 AM 5:00 PM Six Sigma Green Belt Wednesday, April 30, 9:00 AM 5:00 PM Investigations Course Friday, April 4 Wednesday, April 23, 6:00 9:00 PM Thursday, April 24, 6:00 9:00 PM Power Point for Trainers For Trainers Tuesday, April 29, 9:00 AM 5:00 PM Page 3 Rev 12/16/2013

4 APRIL 2014, continued SPECIAL PROGRAMS Tuesday, April 8, 6:00 8:00 PM Thursday, April 17, 6:00 8:00 PM Friday, April 18, 6:00 8:00 PM OHRM Professional Development & Learning Management MAY 2014 Six Sigma Green Belt Friday, May 2, Wednesday, May 7 and Friday, May 9, 9:00 AM 5:00 PM Authentic Leadership (C9096) Tuesday, May 6, 9:00 AM 5:00 PM 21 Irrefutable Laws of Leadership (C9655) Monday, May 12, 9:00 AM 5:00 PM Managerial Power Tools: Motivation, Development and Team Building (C9286) Thursday, May 15, 9:00 AM 5:00 PM The Manager in the Middle: Effective Power Relationships Ups and Downs (C9210) Tuesday, May 20 and Wednesday, May 21 (2 Days), 9:00 AM 5:00 PM Understanding and Navigating the Challenges of Change (C1274) Friday, May 23, 9:00 AM 5:00 PM Page 4 Rev 12/16/2013

5 MAY 2014, continued Thursday, May 8, 6:00 9:00 PM Friday, May 9, 6:00 9:00 PM JUNE 2014 MS Excel 2010: Formulas and Functions (WTT141A) Tuesday, June 8, 9:30 AM 12:30 PM MS Excel 2010: Pivot Tables (WTT141P) Tuesday, June 8, 1:30 4:30 PM MS Word 2010: Using Styles, Graphics, Symbols, Charts & Translation (WTT131A) Friday, June 20, 9:30 AM 12:30 PM MS Word 2010: Using Mail Merge, Tables, and Electronic Forms (WTT131P) Friday, June 20, 1:30 4:30 PM Page 5 Rev 12/16/2013

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