California Council on Problem Gambling Help Line Report January to December 2001 Services Provided by Bensinger, DuPont & Associates

Transcription

1 P Help ine eport January-December 2001 alifornia ouncil on Problem ambling Help ine eport January to December 2001 Services Provided by Bensinger, DuPont & ssociates SN N otal Number f 2001 alls (including ottery Help line) 12,043 otal Number f 2001 Helpline Specific alls (including ottery Help ine) 2,176 otal Number of 2001 alls eceived other than Helpline ssistance 5,688 (including ottery Help line) 2001 otal alls by onth 2001 January 738 February 578 arch 816 pril 699 ay 772 June 768 July 535 ugust 554 September 541 ctober 682 November 696 December 485 otal 7,864 W -1-

2 P Help ine eport January-December 2001 SN N otal Number of alls 2001* W *ndicates compilation of both 800-B & Y Help ine alls -2-

3 P Help ine eport January-December 2001 SN N otal ntakes by onth January February arch pril ay June July ugust September ctober November December otal Data from pril ay 2001 ncludes ottery Help ine W Jan Feb arch pril ay June July ug Sept ct Nov Dec ntakes Jan Feb arch pril ay June July ug Sept ct Nov Dec -3-

4 P Help ine eport January 2001-December 2001 SN N ime of all (Data xcludes alifornia ottery Help ine alls) Shift PS # alls Daytime 6:30-2:30P % vening 2:30 P 9 P % Night 9 P 6: % ime of all W 6:30am-2:30pm 66.5% 2:30pm-9pm 21.2% 9:00pm-6:30am 12.2% -4-

5 P Help ine eport January 2001-December 2001 SN N Help line Specific alls By rea ode* (Data xcludes alifornia ottery Help ine alls) D 909/ % % % % % % % % % % % % % % % % % % % % % % % % *Data is based on caller willingness to disclose information. W -5-

6 P Help ine eport January 2001-December 2001 SN W aller Profile Spouse /Significant ther 12.7% ambler 75.1% Friend 3.3% dult hild 3.3% Sibling 2.1% Parent 2.0% herapist 0.5% ther/mployer 1.0% D P H S aller Profile (Data xcludes alifornia ottery Help ine alls) ambler 1, % Spouse /Significant ther % Friend % dult hild % Sibling % Parent % ther/mployer % herapist % -6-

7 P Help ine eport January 2001-December 2001 SN W aller ender (Data xcludes alifornia ottery Help ine alls) ale % Female % aller arital Status* (Data xcludes alifornia ottery Help ine alls) arried % Single % Divorced % Separated % Widowed % ohabitate % *Data is based on caller willingness to disclose information. D P H S aller arital Status arried 47.8% Separated 3.4% Divorced 8.2% Widowed 2.1% ohabitate 3.3% Single 35.2% -7-

8 P Help ine eport January 2001-December 2001 SN W aller ge* (Data xcludes alifornia ottery Help ine alls) Under % % % % % % % % *Data is based on caller willingness to disclose information. D P H S aller ge Under # allers -8-

9 P Help ine eport January 2001-December 2001 Section SN W allers nswering the Question What effect has gambling had on your personal life? reditor Problems 445 Stress/Depression/nxiety 518 lienation of Family 288 oss of Primary elationship 138 oss of Home 47 ost Job 40 Jail/rrest 16 Deterioration of Physical Health 70 **ie/bet Questionnaire **Question nitiated Yes No Have you ever felt the need to bet more and more money? 95% 5% Have you ever had to lie to people important to you about how much you gamble? 87% 13% D P H S **ction ambler **Question nitiated **scape 58% 42% -9-

10 P Help ine eport January 2001-December 2001 SN H PY BN PFN Not all allers identify gambling preference ndian asino % Nevada asinos % ottery % ard ooms % Horse acing % Sports Betting % ther % Bingo % nternet % Satellite B 3 0.2% ock Fights 0 0.0% B N Y Nevada asinos 15.7% ottery 4.6% nternet 1.6% ard ooms 7.1% Satellite B 0.2% Horse acing 4.1% ndian asino 58.7% ther 1.5% Sports Betting 5.5% Bingo 1.0% -10-

11 P Help ine eport January 2001-December 2001 SN H ther ambling ctivities dentified by aller* *Some callers identify multiple gambling activities ottery % Nevada asinos % ndian asinos % Horse racing % Sports Betting % ideo Poker % ard ooms % ther % ards (private) % Bingo % Stocks/ommodities 8 1.4% Dice 7 1.2% ock Fights 1 0.2% B N Y ottery ame Preference dentified by aller* Some callers may have multiple game preferences Scratch-offs % Super otto Plus % Pick % Fantasy % Daily Derby % allers Who Play ottery Yes 54.5% No 45.5% -11-

12 P Help ine eport January 2001-December 2001 SN H ndian asino of hoice* Number of alls Pechanga 41 San anuel 35 Barona 32 orongo 27 ache reek 23 iejas 21 Spa 17 Sycuan 12 Jackson 11 Soboba 11 humash 11 Fantasy Springs 7 olusa 6 able ountain 5 agle ountain 4 Spotlight 29 3 Win iver 3 Feather Falls 3 Palace 3 win Pines 2 Susanville 2 Black Bart 1 old ountry 1 hicken anch 1 lk alley 1 obinson 1 incon 1 B N Y -12-

13 P Help ine eport January 2001-December 2001 aller SN eferral FU Source* (Data xcludes alifornia ottery Help ine alls) ambling ocation % asino ailing % Phonebook % Friend/Family % epeat aller % nternet % National Hotline % ottery eferral % ther % Billboard % elevision % adio % Newspaper % ommunity gency % herapist % Self Help roup 8.6% ard % *Data is based on caller willingness to disclose information. F N ther 3.3% elevision 2.6% adio 2.6% Billboard 2.7% ommunity gency 1.6% Newspaper 1.6% herapist 1.1% Self Help roup 0.6% ard Player agazine 0.5% ambling ocation 32.1% ottery eferral 3.9% National Hotline 11.4% nternet 4.6% epeat aller 4.7% Friend/Family 6.3% Phonebook 7.7% asino ailing 12.9% -13-

14 P Help ine eport June 1998-December 2000 SN F eferral esources* Some callers may have multiple referrals amblers nonymous 1718 NN 204 Private Practitioner 656 Does not want referral 124 npatient ambling reatment 50 utpatient ambling reatment 52 ther self help 34 utpatient ental Health 18 hemical Dependency reatment 2 F S U S -14-

15 P Help ine eport January-December 2001 SN SX ambler ender* ale % Female % Non-ambler ender* ale % Female % ambler ge* Under % % % % % % % % B D ambler ge Under Number of ambler ntakes *Data is based on caller willingness to disclose information. -15-

16 P Help ine eport January-December 2001 SN SX ambler ge & ender omparison ale Female Under 21 87% 13% % 17% % 30% % 38% % 53% % 56% % 52% % 56% B D ambler ender & ge Female ale ambler ge Under % 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% Percentage by ambler *Data is based on caller willingness to disclose information. -16-

17 P Help ine eport January-December 2001 SN SX Primary ambling Preference dentified by ambler and ender Not all allers identify gambling preference ale Female ndian asino 49.2% 74.9% Nevada asinos 18.0% 14.1% ottery 4.9% 4.8% ard ooms 10.2% 1.5% Horse acing 7.0%.7% Sports Betting 7.0%.2% ther 1.6% 1.1% Bingo 54.6%.9% nternet 1.5% 1.8% B D ambler s Use of oney* Yes No Use redit ards to finance gambling 66% 34% eport redit ards are axed ut 56% 44% ambler ndebtedness* (N=872) verage Debt $22,,691 ode Debt $10,000 otal Debt $12,139,905 ambler s Spending* (N=373) verage Spent per Year on $27,215 otal Spent per Year $7,865,200 *Data is based on caller willingness to disclose information. -17-

18 P Help ine eport January-December 2001 SN SN otal Number of Quality ssurance Surveys equests 576 Percentage of otal ntakes 31% otal Number of Quality ssurance Surveys eceived 47 Percentage of otal Number of ntakes (n=3354) 3% Percentage of otal Number of Survey equests 8% Survey Questions Yes No Were you able to speak to a Helpline counselor immediately? 98% 2% Did you think that the ounselor was understanding? 98% 2% Did you receive a referral to amblers nonymous or NN? 94% 6% Q U Y S S U N Did you attend the or NN meeting? 41% 59% re you still gambling? 53% 48% Do you think that calling the 800# helped you recognize the extent of your or someone else s gambling problem? 79% 21% Would you recommend the 800 number to someone with a gambling problem? 99% 1% *Data is based on caller willingness to disclose information. -18-