Get your bike to the Cape Argus Pick n Pay Cycle Tour safely and affordably

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1 Get your bike to the Cape Argus Pick n Pay Cycle Tour safely and affordably Here s why you and your bike should be flying with us. Secure and safe bike storage premises. Dropping-off and picking-up your bike is simple and convenient. Your bike doesn t form part of your checked baggage. We guarantee that your bike will be back at your collection point within four (4) days of leaving Cape Town. You can track your bike online via the BidAir Cargo website or telephonically if flying from/ to Bloemfontein & Lanseria. We ll transport your bike carefully and safely. Affordable pricing: R300, one way trip, or R350 for a tandem. Easy, quick booking and payment options. Costs, bookings and payments. We will fly your bike to/from Cape Town via Johannesburg, Durban, Bloemfontein or Port Elizabeth for only R300 (one way trip) or R350 if you have a tandem bike. This charge is over and above your airfare. To minimise admin and avoid long queues, we recommend that you book and pay for your flight and bike transport fee at the same time. The most efficient ways of doing this are: Online 24/7 at Telephonically 07h00 to 21h00 via the Mango Call Centre General Enquiries +27 (0) Mobi app Online at Packing, care and handling. The efficient and safe carriage of your bike to and from Cape Town is of prime importance to us and we will make every endeavour to ensure that your bike receives appropriate care and handling. Here are some tips to ensure your bike touches down as safely as it took off. It must be securely packed and placed in a bike bag or box to prevent possible damage. Special boxes or bags are obtainable from most bike outlets and this is the only form of packaging allowed: we cannot accept bikes packed in bubble wrap and/or plastic wrapping. CO2 canisters (compressed air cartridges) are considered Dangerous Goods, thus only two canisters per person are allowed as carry-on baggage on the plane. CO2 canisters are not allowed as checked-in luggage. The current Terms and Conditions pertaining to the refusal and limitation of carriage shall apply. Wheels, rims, frames and any other equipment must be checked-in as they do not comply with IATA carry-on bagage regulations. No exceptions will be entertained. All bikes will be subject to a security check. Please ensure that you have the key to unlock your bike bag or, if using a box, bring sufficient tape to retape it securely once the security check is completed. Kindly note that Mango accepts no liability for loss or damage to any bike, spares or equipment, in part or whole, in accordance with our Terms and Conditions of Carriage. For additional peace of mind, we suggest you purchase travel insurance to insure your bike. Mango Airline s standard Terms and Conditions apply. Note: SAA Codeshare Guests may only pay the bike transport fee at an airport Mango Guest Service desk or their nearest Pick n Pay outlet. When booking your flight, be sure to advise you ll be bringing your bike so that we can plan ahead for you. For ease of handling, pack your bike as follows: turn the handlebars parallel to the frame, remove pedals (or turn inward), deflate tyres and put the seat down. Remove and transport all electronic equipment separately. Please ensure that the box or bag is clearly marked with your name, contact details, flight number and Mango booking reference number.

2 Airport drop-off/collection procedures. General Please note that you can only drop-off or collect your bike at the airport stated on your booking. Documentation requirements You must present the following documents at all drop-off and collection points: Bikes may not be collected at any of the collection points by family members, friends or colleagues. We will only release your bike to you personally, on presentation of the relevant documents (see documentation requirements). Although we will try, we cannot guarantee that you and your bike will be transported to/ from Cape Town on the same flight. Due to limited freight space on our aircraft, please be patient and allow up to four (4) days for the delivery of your bike to Cape Town. Do NOT travel long distances to collect your bike unless you know it has arrived at the collection point. You can track your bike via its waybill number on the BidAir Cargo website - (Guests from Lanseria must call +27 (0) h00 to 14h00 Mon to Sat - track their bikes. Bloemfontein guests must call +27(0) h00 to 14h00 Mon to Sat.) Please be patient when waiting for the delivery of your bike - it may take a while to locate your bike from the storage area. Whereas cyclists and bikes arrive in Cape Town over a period of a few days, most cyclists return on the Sunday/Monday after the event. Due to the vast number of bikes transported, it may take up to four (4) days before your bike arrives back at your collection point. If you are travelling onward to another destination from this airport, it is essential that you advise Mango in advance, and every endeavour will be made to prioritise the delivery of your bike to the collection point, for you to collect for your onward journey. Proof of travel arrangements would be required and Mango cannot guarantee delivery prior to the four-day waiting period. Bike transportation proof of payment Flight booking confirmation Valid ID document/passport or SA driver s licence. BidAir Cargo waybill (or baggage claim tag if flying from/to Bloemfontein and Lanseria) - applicable only to collection points. Bike drop-off/collection schedule and guidelines. Please see below the full schedule of bike drop-off/collection dates, times and deadlines specific to Johannesburg (ORT and Lanseria departure points), Durban, Bloemfontein and Port Elizabeth and destination city Cape Town. We recommend you print this schedule - together with this overview document - for easy reference.

3 FLYING MANGO TO THE CAPE ARGUS PICK N PAY CYCLE TOUR: BIKE DROP-OFF/COLLECTION SCHEDULE AND GUIDELINES DEPARTING FROM/RETURNING TO ACTIVITIES Johannesburg: OR Tambo Johannesburg: Lanseria Durban Bloemfontein Port Elizabeth Departure airport drop-off point Departure airport drop-off times Cape Town collection point, times and deadline Cape Town drop-off point and times Arrival airport collection point Johannesburg BidAir Cargo 08h00 to 18h00 Sunday 22 February to Friday 6 March 2015 Mango will also accept your bike on Saturday 7 March, but will not be liable for late delivery of your bike to Cape Town Lanseria Airport Drop-off point Enter the public parking area and follow directional signage 08h00 to 18h00 Sunday 1 March until Friday 6 March 2015 Mango will also accept your bike on Saturday 7 March, but will not be liable for late delivery of your bike to Cape Town Durban BidAir Cargo 08h00-18h00 Sunday 22 February to Friday 6 March 2015 Mango will also accept your bike on Saturday 7 March, but will not be liable for late delivery of your bike to Cape Town Designated Mango receiving area in the Departures Hall 08h00-14h00 Monday 2 March to Thursday 5 March 2015 All bikes MUST have been handed in by no later than 14h00 Thursday 5 March Port Elizabeth BidAir Cargo 08h00-14h00 Monday 2 March to Thursday 5 March 2015 All bikes MUST have been handed in by no later than 14h00 Thursday 5 March Prior to 4 March, bikes can be collected from the BidAir From 4 March, bikes can be collected from the specially-designated Mango/BidAir area in the multi-storey car park no 1 (the first car park as you enter the airport) Hours of collection (both venues): 08h00-20h00 Monday to Saturday or 08h00-18h00 Sunday Mango accepts no responsibility for bikes not collected by 18h00 on Saturday 7 March. Bikes not collected will be impounded but not returned to the originating airport. Cyclists will be responsible for all costs arising from storage, transportation and safekeeping of bikes not collected Specially-designated Mango/BidAir area in the multi-storey car park no 1 (the first car park as you enter the airport) 12h00 to 22h00 Sunday 8 March 04h00 to 22h00 Monday 9 March 07h00 to 20h00 Tuesday 10 March and Wednesday 11 March Johannesburg BidAir Cargo Arrival airport collection times 08h00-19h00 Monday 9 March to Friday 13 March Arrival airport collection deadline Bikes not collected by 19h00 on Friday 13 March will be impounded and a fee levied * * Late collection charges Bike owners will be charged R500 per day for all costs arising from storage, transportation and safekeeping of bikes not collected within the stated time # Documentation requirements You must present the following documents at all drop-off and collection points: bike transportation proof of payment flight booking confirmation valid ID document/passport or SA driver s licence BidAir Cargo waybill (or baggage claim tag if flying from/to Bloemfontein and Lanseria) applicable only to collection points Lanseria Airport Drop-off point Enter the public parking area and follow directional signage 08h00-14h00 Monday 9 March to Friday 13 March Bikes not collected by 14h00 on Durban BidAir Cargo 08h00-19h00 Monday 9 March to Friday 13 March Bikes not collected by 19h00 on Designated Mango receiving area in the Departures Hall 08h00-14h00 Monday 9 March to Friday 13 March Bikes not collected by 14h00 Port Elizabeth BidAir Cargo 08h00-19h00 Monday 9 March to Friday 13 March Bikes not collected by 19h00 on

4 Cape Town Durban Take the AIRPORT APPROACH turnoff (Exit 16) off the N2 Follow the road towards the airport Keep in the FAR RIGHT HAND LANE You will run parallel to the BP garage You will come to a small traffi c circle drive as if you are going straight over it You will drive over three speed bumps Follow the road for +/- 1 km We are the fi fth turning on the right hand side You will see security booms in front of you We are straight in front of the security booms Head southwest on the N2 (towards Stanger), to the King Shaka International Airport Take exit Dube Trade Port/King Shaka International Airport partial toll road Head straight through past the 1st set of traffi c lights where the signboard reads Car Rentals. Pass the 2nd set of traffi c lights, signboard reads Shaded Parking At the 3rd set of traffi c lights, turn right where signboard reads Dube Trade Port/Cargo Terminal Continue down the road, 1st landmark is Avis Car Rentals, 2nd landmark is the ATNS building (white Air Traffi c Control Tower) Pass the 1st right entrance which is the ATNS entrance; continue to the 2nd entrance on the right which is the security area, kindly ensure you have a valid SA driver s licence or ID document Drive through and park in the open parking, then proceed to door no 1 marked BidAir Cargo GPS Co-Ordinates: S E Please feel free to contact us on +27 (0) , 08h00-20h00 Mon - Sat, 08h00-18h00 Sun. GPS Co-ordinates: Please feel free to contact us on +27 (0) , 08h00-19h00 Mon - Fri.

5 OR Tambo Port Elizabeth Coming from Johannesburg, take the R24 and follow the signs for the R21 towards Pretoria past the passenger terminal at the airport On the R21 to Pretoria, take the fi rst off ramp (Voortrekker Road/Kempton Park turnoff) Turn right and go under the ramp and continue straight through a set of traffi c lights. Follow the curve of the road for about 150 metres, on your left hand side you will see a security check in. Once signed-in, look straight ahead and you will see the BidAir Cargo logo above s 7-8 Head south on the Settlers Highway/ M4 towards Exit 4 Turn right into Walmer Road Continue onto Heugh Road/ M9 Turn left into 3rd Avenue At the roundabout, take the 2nd exit onto De Havilland Turn left into Airport West Road Take the 1st right into Boeing Street GPS Co-ordinates: S E Please feel free to contact us on +27 (0) , 08h00-19h00 Mon - Fri. GPS Co-ordinates : S E Please feel free to contact us on +27 (0) , 08h00-19h00 Mon - Fri.

6 Contact details: If you require any further information, please contact any of the following numbers. Mango Call Centre General Enquiries +27 (0) , 07h00-21h00 Lanseria Baggage Office +27 (0) , 08h00-14h00 Mon - Sat Mango Baggage Enquiries Bloemfontein International Airport +27 (0) , 08h00-14h00 Mon - Sat