Meeting Minutes XI 1. Meeting Minutes

Transcription

1 XI 1 Below is a summary of what was discussed at the Update Sessions. Any new information discussed during the Update Session on April 17 th, 2018 is in red so it is easily distinguished. I. WELCOME & OVERVIEW: Mimi Griffin, President & CEO of MSG Promotions, Inc. A. Introduction of Matt Sawicki, Director of Championships 1. U.S. Women s Open is a national championship with approximately a $25 million economic impact on the region 2. Please help us spread the word to the community that this is a once -in-a decade opportunity for Birmingham, Alabama and the southeast region B. Shoal Creek 1. One of the most storied courses in the country 2. First course designed by Jack Nicklaus 3. Has hosted two previous USGA Championships: 1986 U.S. Amateur and 2008 U.S. Junior Amateur C. United States Golf Association (USGA) 1. Over 120 years of serving the game of golf and guiding it forward 2. Mission: To promote and conserve the true spirit of the game of golf as embodied in its ancient and honorable traditions 3. Core Strategies a. Rules and Handicapping: Clarify and define the rules of the game worldwide i. Writes and interprets the rules of golf to define the sport ii. Administers the handicap system thereby allowing golfers of all skill levels to enjoy the same game b. Health of the Game i. Regulates and monitors equipment standards ii. Leader in water conservation research for golf courses c. Community i. Serves the community of golfers through various local and regional programs d. Championships i. Conducts a total of 14 national championships including the U.S. Open, U.S. Women s Open, U.S. Senior Open, as well as a variety of amateur and team competitions annually ii. U.S. Women s Open This is the championship that every female golfer dreams about, it is the most coveted championship in women s golf

2 XI 2 The ultimate test in golf, the golf course is setup to be tough, to identify the best golfers in the world $5 million purse, the largest purse in women s golf All of the best names in golf will be present and the access to these players is what sets this championship apart from others II. FAN CENTRAL A. Fan Central is located at the Main Entrance 1. 95% of the people coming to the championship will be dropped off at Fan Central via VIP & General Parking B. Lexus Performance Experience 1. Will be located within Fan Central on the left side C. Disabled Services 1. Will be located within Fan Central to the right side 2. If any of your guests are wheelchair-bound or oxygen dependent, please let us know well in advance so we can potentially make arrangements to meet them at the gate with a golf cart. If you have any other guests who will have trouble traversing the course, we encourage you to communicate to them to arrive early to reserve a motorized scooter a. They are distributed on a first-come, first-served basis D. First aid 1. Located within Fan Central 2. Provided by the Cahaba Valley Fire Department 3. There will be an EMT on site at all times 4. There will be a second location left of the 15 th Tee 5. There will be a fire truck and ambulance on site as well 6. EMT staff will also patrol the course in mobile first aid vehicles E. Merchandise Tent x 60 tent located at the Main Entrance III. TEACHING CENTER & COTTAGES A. TEACHING CENTER Located by the driving range (200 tickets per day) 1. 40x60 tent attached to the building, two sides of the tent will be glass to view the range 2. Supplemental restroom trailer just outside of the building 3. Main entrance front door (golfer s left of the first hole) 4. Back bays will be open to the supplemental tent and guests will have access to existing patio 5. Standard Interior Décor Elements a. (1) Registration table with (2) chairs

3 XI 3 b. (2) 55 TV s (in addition to existing TV s) c. (1) 40 TV 6. The walking distance from the Main Entrance to the Teaching Center is 291 yards 7. The Teaching Center will have one security guard checking credentials at the fence line entrance to the Teaching Center B. PATE COTTAGE Located to golfer s right of the 1 st tee (75 tickets per day) 1. All existing furniture can remain except for the dining room table and chairs 2. 20x30 open-air tent covering the back patio 3. Main entrance during the championship will be the back side of the cottage, only cottage guests can be on the golfer s right of the 1 st hole 4. Can use rooms for overnight guests or they can be used as storage facilities, food service areas, etc. (can remove bedroom furniture, or leave in place) 5. Standard Interior Décor Elements a. (1) Buffet with 16 of linear buffet space b. (1) 8 bar and back bar c. (1) Registration table with (2) chairs d. (2) 40 TV (in addition to existing tv s) 6. Two restroom trailers designated for all guests of the cottages will be available in addition to the interior bathrooms 7. The walking distance from the Main Entrance to the Pate Cottage is 236 yards 8. Tuesday-Thursday there will be a security guard at the entrance to the Cottage area by Fan Central and by the 1 st Tee but there will not be a volunteer at the entrance to each cottage 9. Friday-Sunday there will be one volunteer checking credentials and issuing wristbands at the entrance of the Pate Cottage C. ALABAMA COTTAGE- Located to golfer s right of the 1 st tee (75 tickets per day) 1. All existing furniture can remain except for the dining room table and chairs 2. 20x30 open-air tent covering back patio 3. Main entrance during the championship will be the back side of the cottage, only cottage guests can be on the golfer s right of the 1 st hole 4. Can use rooms for overnight guests or they can be used as storage facilities, food service areas, etc. (can remove bedroom furniture, or leave in place) 5. Standard Interior Décor Elements a. (2) 40 TV (in addition to existing tv s) b. (1) Buffet with 16 of linear buffet space c. (1) 8 bar and back bar d. (1) Registration table (2) chairs

4 XI 4 6. Two restroom trailers designated for all guests of the cottages will be available in addition to the interior bathrooms 7. The walking distance from Main Entrance to the Alabama Cottage is 159 yards 8. Tuesday-Thursday there will be a security guard at the entrance to the cottage area by Fan Central and by the 1 st Tee but there will not be a volunteer at the entrance to each cottage. 9. Friday-Sunday there will be one volunteer checking credentials and issuing wristbands at the entrance of the Alabama Cottage D. THOMPSON COTTAGE Located to golfer s right of the 1 st tee (75 tickets) 1. All existing furniture can remain except for the dining room table and chairs 2. 20x30 open-air tent covering the back patio 3. Main entrance during the championship will be the back side of the cottage, only cottage guests can be on the golfer s right of the 1 st hole 4. Can use rooms for overnight guests or they can be used as storage facilities, food service areas, etc. (can remove bedroom furniture, or leave in place) 5. Standard Décor Elements a. (2) 40 TV (in addition to existing tv s) b. (1) Buffet with 16 of linear buffet space c. (1) 8 bar and back bar d. (1) Registration table (2) chairs 6. Two additional restroom trailers designated for all guests of the cottages in addition to the interior bathrooms 7. The walking distance from Main Entrance to the Thompson Cottage is 307 yards 8. Tuesday-Sunday there will be a security guard at the entrance to the cottage area by Fan Central and by the 1 st Tee but there will not be a volunteer at the entrance to each cottage. 9. Friday-Sunday there will be one volunteer checking credentials and issuing wristbands at the entrance of the Thompson Cottage IV. THE POINT TENT A. Overlooks 9 Green with views of 18 Green as well (50 tickets per day Wednesday through Sunday) B. Restroom trailer is for the exclusive use of the Point tent guests C. No gallery between tent and greens, unobstructed views of golf D. Outdoor tiered-covered seating for each Point tent with 44 seats 1. Drink rail in front of every row E. 30x20 enclosed air-conditioned space with glass walls on the front F. Standard Interior Décor Elements 1. (4) 48 rounds with seating (for 5) at each

5 XI 5 2. (1) Buffet with 12 of linear buffet space 3. (1) 6 bar and back bar 4. (1) Registration table with (2) chairs 5. (1) 40 TV 6. (1) 32 Scoring TV G. There will be a total of (5) tents at The Point H. The walking distance from the Main Entrance to The Point is 908 yards I. Point guests will use the 18 th Fairway crosswalk to access the entrance to their Point tent J. The first stairway that you see behind the Point deck in the back will be the entry point for all Point tent guests K. Restrooms will be located directly behind the Point tent L. There will be one volunteer at the first entrance of the Point tent to check credentials and issue wristbands Wednesday-Sunday V. CLUBHOUSE OPTIONS A. RAST GARDEN & PATIO (70 tickets per day & seating for 60) 1. Room and patio designated for guests, patio furniture can stay if wanted a. There are 50 seats inside and 16 seats outside 2. Path on the back of the clubhouse which leads to 18 Green and 9 Green will be the entrance for guests a. Tuesday Sunday, security will check credentials at the checkpoint at the bottom of the hill, but staff should still ensure that no one enters your specific option without the proper ticket b. There will not be a volunteer issuing wristbands, but wristbands will be available to the Rast Garden & Patio staff member should he/she want to use the wristband process for their guests 3. Standard Interior Décor Elements a. (5) 60 round tables with seating for 10 at each inside the Rast Garden Room b. (1) Buffet with 16 of linear buffet space c. (1) 8 bar and back bar d. (1) Registration table with (2) chairs e. (2) 48 round tables with seating for (5) on outdoor patio f. (3) 40 TVs 4. The walking distance from the Main Entrance to the Rast Garden & Patio is 740 yards B. WIND DOWN ROOM (55 tickets per day and seating for 41 inside) 1. Room and patio for exclusive use by guests, patio furniture can stay if wanted 2. Unobstructed views of 18 Green

6 XI 6 3. Standard Interior Décor Elements a. (4) 48 round tables with seating (for 8) at each inside the Wind Down Room b. (3) Highboy tables with seating (for 3) at each inside the Wind Down Room c. (1) Buffet with 16 of linear buffet space d. (1) 8 bar and back bar e. (1) Registration table with (2) chairs 4. Path on the backside of the clubhouse which leads to the 18 Green and 9 Green will be the entrance for guests a. A security guard will check credentials at the checkpoint at the bottom of the hill, but staff should ensure that no one enters your specific option without the proper ticket b. There will not be a volunteer issuing wristbands, but wristbands will be available to the Wind Down Room staff member should he/she want to use the wristband process for their guests 5. The walking distance from the Main Entrance to the Wind Down Room is 659 yards C. OLE PRO SHOP (55 tickets and seating for 46) 1. Two entrances a. Near South Lawn this checkpoint will have a security guard and a volunteer checking credentials and issuing wristbands Tuesday - Sunday b. Path on the back of the clubhouse which leads to the 18 Green & 9 Green will be another entrance for guests this checkpoint will have a security guard, but there will not be a volunteer issuing wristbands 2. Indoor and patio furniture can remain or be removed 3. Standard Interior Décor Elements a. (4) 60 round tables with seating for (10) at each b. (2) Highboy tables with seating (for 3) at each c. (1) 40 TV (in addition to existing TV s) d. (1) Buffet with 16 of linear buffet space e. (1) 8 bar and back bar f. (1) Registration table with (2) stools 4. The walking distance from the Main Entrance to the Ole Pro Shop is 430 yards VI. THE GOLF SHOP A. The Golf Shop will have one entry point 1. The side door will serve as the Golf Shop guests only point of entry and there will be a volunteer there to check credentials and issue wristbands 2. The front door should not be used for entry or exit

7 XI 7 B. Standard Interior Décor Elements 1. (3) 48 round tables with seating for (8) at each 2. (5) 36 round tables with seating for (5) at each 3. (1) 6 x36 Buffet table 4. (1) 8 x36 Buffet table 5. (1) 4 Coffee table 6. (1) Registration table with (2) stools 7. (66) White folding chairs for outdoor space 8. (8) Table floral displays 9. (1) Buffet Floral display C. The walking distance from the Main Entrance to the Golf Shop is 441 yards VII. DÉCOR SYZYGY EVENTS A. Julie Shanklin, President & Creative Director 1. Based in Maryland, Syzygy Events has a 60,000-SQ. ft. warehouse. Their designers will help you to custom design your space to match your company profile B. Standard Options 1. Choose from all colors of interior folding chairs to match your color/branding scheme 2. Exterior chairs for The Point Tent will be white 3. Vinyl overlays 12 different colors to choose from, easy to wipe down for spills/stains 4. Linen underlay 13 colors, can match corporate colors/branding 5. Succulents are standard and are on each table C. Upgrade Options 1. Options are on display in the Look Book which can be accessed via the corporate hospitality manual on the MSG website 2. If you don t see the options you want in the Look Book, Syzygy can create whatever look and feel you want 3. Can mix and match with soft seating, rounds, high boys, etc. D. Graphic Upgrades 1. Syzygy can mount and/or frame company banner/picture and hang them in your space, but they can only be displayed in interior spaces. No branding is permitted on the exterior of any other facility. 2. Companies can bring their own pop-up banners 3. You can purchase course beauty shots that are offered by the USGA

8 XI 8 a. Four course pictures to choose from (can print as large as floor to ceiling), can be accessed through the UGSA s merchandise representative: Drew Regino (dregino@usga.org) 4. Graphic upgrades are limited for hardscapes because we cannot put holes in the walls, but Syzygy will come up with creative ways to custom build the experience you are trying to create for your clients VIII. CORPORATE HOSPITALITY PROGRAM RESOURCES A. MSG Promotions, Inc. 1. The USGA s exclusive corporate hospitality marketing and management company for the U.S. Open and U.S. Women s Open Championships 2. MSG has been responsible for the U.S. Open corporate hospitality marketing and management for 23 years. Also managed all aspects of two U.S. Women s Opens (1995 and 2009) and two U.S. Senior Opens (1992 and 2000) a. MSG will share best practices of thousands of previous clients with 2018 U.S. Women s Open clients B. Corporate Hospitality Manual 1. The link to the manual was ed to you in November and is also available on the MSG website ( a. Clubhouse, Cottages, Golf Shop, Teaching Center Manual b. The Point Tent Manual 2. The contents of the manual will be kept up to date with any new information pertaining to your involvement in the hospitality program to ensure that you are referencing the most current information available 3. One of the most valuable sections in the manual is the Timelines & Forms section, which gives you an overview of the important deadlines to help you stay on track with your planning C. Future Update Sessions 1. An will be sent at least two weeks prior to each update sessi on with meeting and location details as well as a link to RSVP 2. Future Update Session Date is: a. April 17, 10 am-12 pm (Location: Shoal Creek) i. The April session is the last opportunity to meet as a group before the championship; attendance at this session is highly recommended D. MSG Promotions Website The password-protected section of the MSG Promotions website is only accessible to corporate patrons and includes links to a variety of reference materials including the corporate hospitality manual, all necessary forms, webinar presentations, and maps

9 XI 9 a. Login credentials: i. Username: USWOcorporate ii. Password: 2018wocorporatepatron E. Individual Client Meetings 1. All hardscape and The Point Tent patrons had the opportunity to meet with a representative from Ridgewells and Syzygy Events to begin their catering and décor planning 2. Clients that were unable to attend an individual client meeting will be contacted directly by a representative from Ridgewells and/or Syz ygy Events IX. WHAT TO FOCUS ON NOW A. Become familiar with the type of hospitality package you purchased, the location of your hospitality option on the course, and the layout of your hospitality option 1. Shared Skyboxes a. The Cottages and Golf Shop have access to a shared skybox on the 18 th Fairway and the Teaching Center has their own dedicated skybox on the 18 th Fairway i. Each package includes an allotted number of passes, depending on your hospitality option, that will give you access to the skybox b. Each skybox includes 25 tiered, covered seats and a common walk deck i. There will be a shared area in the back serving beer and wine beginning at 11 am (water and soda will be available from 8am-6pm) ii. Snacks will also be available from 8am-6pm c. Seating is not reserved d. Skybox locations i. Cottages and Golf Shop: 18 th Fairway This location is near the landing zone You can also look out the back of the skybox and see the 14 th Green and the landing zone on the 14 th Fairway ii. Teaching Center: 18 th Fairway Can see the landing zone for 18 and the 14 th Green from the back of the skybox iii. Rast Garden & Patio: Golfer s left of 9 near the landing zone B. Pay attention to the Timeline and Forms section in the Manual 1. December 29: Catering agreement and credit card due 2. January 8: Culinary selection book 3. January 30: Should have received décor proposals from Syzygy 4. February 1: Ticket Shipment and Corporate Sign Forms due a. Corporate sign form i. Does not include company logo or typeface

10 XI 10 ii. It can include all uppercase or all lowercase iii. Everyone will receive a one-sided sand blasted sign, which will be positioned outside of your specific hospitality area iv. You will be able to keep the sign at the end of the week 5. February 16: Catering deposit due 6. March 1: Electrical Requirements Form and Safari Telecom Service O rder forms due a. Electrical Requirements Form i. If you intend to bring extra electronic equipment (printer, laptop), we need this information to make sure we have enough electrical service to accommodate your hospitality area ii. It is important we know this so we can produce accurate electrical floor plans b. Safari Telecom Service Order Form i. Safari allows you to order additional landlines or dedicated internet if needed ii. Everyone will have access to a shared wireless network free of charge 7. March 15: Deadline to submit embroidery file for co -branded merchandise 8. March 16: Final décor payment and all graphic content files due 9. March 30: Deadline to order co-branded merchandise 10. April 1: Insurance certificate due and Option Ticket Order form due 11. April 13: Final menu selections, guest guarantees and remaining catering balance due 12. April 17: Corporate Update session C. Understand the types of tickets 1. Complete details regarding the types of tickets included in your package as well as your total ticket allotment are outlined in the Tickets section of the Manual: Hospitality Option 2. Hospitality Tickets Hospitality Package Tickets Gallery Tickets Skybox Passes Option Tickets a. Color-coded by day and includes the name of the specific hospitality option on the front as well as a distinctive overprint on the back. For Point tent tickets, there will also be a tent number printed on the front. On-Site Daily/Additional Access Tickets Staff Tickets Teaching Center /20 12 The Cottages /10 5 Golf Shop /10 5 Rast Garden & Patio /10 5 Ole Pro Shop /5 3 Wind Down Room /5 3 The Point

11 XI 11 b. The Point tent ticket packages will include an allotment of fifty (50) Eagle s Nest tickets for Monday, May 28 th and Tuesday, May 29 th, since The Point tents are not operational on those days i. The Eagle s Nest is an open-air ticket tent with non-reserved seating and food & beverage available for purchase ii. Hospitality tickets are not transferable throughout the day c. Clubhouse, Teaching Center, the Cottages and Golf Shop will have access to their hospitality option Monday through Sunday of Championship week. d. Monday of Championship week, the U.S. Women s Open is not open to the general public i. The only people allowed on the grounds are volunteers, club members and corporate hospitality clients ii. There will be golfers playing their practice rounds on Monday iii. All specialty option clients must serve food and beverage to open their option. If you intend to open on Monday, you will have to serve food in your hospitality facility. iv. Tuesday-Sunday, the Championship is open to everyone v. Wednesday-Sunday, The Point clients have access to their hospitality option Monday and Tuesday, The Point clients will have access to the Eagle s Nest 3. Staff Tickets a. Included in your package, in addition to your regular hospitality tickets b. They are NOT printed with any special designation, which allows you to use them as additional hospitality tickets for guests if needed c. Hospitality tickets are not transferable throughout the day d. If two (2) staff members are splitting the day into shifts, two (2) tickets will need to be used; tickets are nontransferable 4. Option Tickets a. Offered in addition to what is included in your hospitality package for an additional fee equal to the face value of each ticket b. Can be designated as hospitality or gallery access c. We will notify Ridgewells of all option tickets purchased so they can increase your guest count for food and beverage as necessary d. We encourage all patrons to evaluate their demand for tickets as soon as possible. As long as availability lasts, daily and weekly table packages can be purchased to handle any overflow demand for tickets on specific days (Friday and Saturday tables are already sold out)

12 XI 12 e. Option tickets will be shipped separately from your other hospitality tickets f. We need to receive full payment before we can ship the option tickets 5. Gallery Tickets a. Will give your guests access to the championship, but not into your hospitality option 6. Skybox Passes a. Will give your clients access to your designated skybox b. There are not as many skyboxes passes as there are tickets, so staff will have to manage who gets the skybox passes each day c. Skybox passes are not tickets and do not provide access to the championship. You must have a hospitality ticket to acces s your hospitality option and a hospitality ticket and a skybox pass to access your common skybox. d. These passes will be distributed to you each morning by your assigned staff member e. They will be small credentials that will be color-coded by day and placed on a lanyard f. It will be the responsibility of the staff members to disperse and organize the passes each day g. Location of the skyboxes i. Cottages & Golf Shop: Golfer s right of 18 th Fairway ii. Teaching Center: Golfer s right of 18 th Fairway (called 18 th Hole) iii. Rast Garden & Patio: Golfer s left of 9 th Fairway near the landing zone h. Ole Pro Shop, Wind Down Room and The Point tent patrons do not have access to a skybox 7. Junior Tickets a. 18 and under get in free to the U.S. Women s Open when accompanied by an adult with a ticket b. Available at every admission gate during the U.S. Women s Open and will never sell out c. Junior tickets DO NOT ALLOW access into any of the corporate areas i. EVERYONE entering any hospitality venue must have the proper ticket or credential regardless of age, including infants ii. Please notify your guests of the Junior Ticket policy. You must provide one of your hospitality tickets to any guest who plans to bring his/her child in order for them to gain access to your hospitality area 8. Ticket shipment a. Tickets will be shipped by May 7th using 2-day shipping

13 XI 13 i. Company representatives will receive an notifying them that tickets have shipped Contact MSG Promotions if you do not receive your tickets two days after receiving your confirmation from the USGA b. Included in the shipment: hospitality tickets, gallery tickets, VIP parking passes, staff tickets, corporate bag tags, personal identification tags and approved device stickers i. When you receive the shipment make sure to take inventory of the box ii. We also encourage you to log the barcodes for each ticket and the corresponding guest to whom each ticket was given If a client loses a ticket, we can turn off the bar code; however, we cannot help if we do not have this bar code information D. What we still need (if you haven t already submitted) 1. Authorized personnel form due May 1 2. Hospitality host form due May 1 3. Corporate Cup participant names due May 18 E. Invitation Process 1. A list should have received their save the date by now a. We are about 3 months from the Championship, make sure to get these sent out if you have not already done so 2. Should have B and C lists compiled 3. Make sure to give everyone invited a deadline 4. If you do not get a response from someone on your A list or they cannot come, move onto the B list F. Get Your Company Logo Digitized 1. A digitized logo file is necessary to embroider your company logo on U.S. Women s Open merchandise X. CLIENT INSPECTIONS A. Client Inspections provide you with the opportunity to inspect your hospitality option before the championship to ensure that the décor meets your expectations 1. You will be meeting with staff members from Syzgy, Ridgewells and MSG B. The inspections will be held May 25 and May Inspection schedules will be sent on April 30 th XI. MERCHANDISE A. Benefits of the U.S. Women s Open Corporate Merchandise Program 1. Exclusive opportunity to purchase co-branded merchandise reserved only for U.S. Women s Open corporate clients

14 XI Extends your investment in the U.S. Women s Open and generates excitement for your company B. Order Process 1. Plan your budget a. Several products are available at a variety of price points 2. Browse the products a. Corporate Merchandise Website i. The site is live: visit 3. Provide your logo a. Submit your logo to Drew Regino (dregino@usga.org) no later than March 1 6, 2018 i. A.DST file is required for embroidery orders (i.e. apparel, headwear and microfiber towels) Embroidery Fees (if you do not have a.dst file of your logo) 1. Logo digitizing fee: $100 ii. An EPS or JPEG file is required for screen printed orders (i.e. lanyards, glassware, clear bags) iii. Logos must fit within the USGA s size restrictions Eliminating tag lines and/or trademark symbols will help maximize the clarity of your logo 4. Place the order a. Co-branded merchandise can only be ordered through the USGA. Co -branded merchandise CANNOT be ordered through ad specialty companies, directly from vendors or from local pro shops. b. The deadline to order co-branded merchandise is March 30, Approve your logo a. A digital proof will be sent for approval within 1-2 weeks of submission 6. Submit payment a. Check and credit cards are accepted. There is no fee for paying via credit card. 7. Receipt of product a. Allow 4-6 weeks for delivery after an order has been placed C. Invitation Options 1. Custom Electronic Invitations - $500 a. A web-based template with customizable text this includes a template for the Save the Date, Invitations, Event Information and post-event Thank You cards b. Only way to include the 2018 U.S. Women s Open logo and course imagery in invitations

15 XI Printed invitations will be available. More information will be reviewed once the design and pricing has been finalized. D. Championship essentials that are still available for purchase: 1. Programs a. The cost is $5 per program and someone from the merchandise team will deliver them to your hospitality option i. Contract Drew Regino if you are interested E. Merchandise Shipment 1. All merchandise will be sent to the shipping address located on your order confirmation a. The delivery date will vary based on the vendor F. Merchandise Tent 1. 60x60 tent located at the Main Entrance XII. GENERAL CHAMPIONSHIP INFORMATION A. Championship Format players in the full field 2. Monday Practice Round a. Only members, corporate clients and volunteers have access to the championship b. First tee time is at 6:40 am 3. Tuesday Practice Round a. First tee time is at 6:40 am 4. Wednesday Practice Round a. First tee time is at 6:40 am 5. Thursday Championship Round a. First tee time is at 6:40 am 6. Friday Championship Round a. First tee time is at 6:40 am 7. Saturday Championship Round a. Tee times will be determined based on the size of the field 8. Sunday Championship Round a. Tee times will be determined based on the size of the field 9. Monday Post-Championship Corporate Cup B. Weather 1. There will be an on-site meteorologist who will keep us up to date on all weather - related matters a. We will communicate weather advisories to your designated company representatives throughout the day

16 XI There are three levels of weather alerts: a. Weather Advisory: This will be posted to alert spectators of specific weather conditions that require certain precautions such as a heat advisory. b. Weather Watch: This is posted to alert spectators that dangerous weather is possible and they should think about returning to their vehicles. c. Weather Warning: This is posted to alert spectators that dangerous weather is on the way and they should take immediate action, including exiting all grandstands. i. If the severe weather becomes a matter of public safety, we are required to open all facilities so that spectators can shelter in place. This determination is made by our Joint Operations Command, which consists of state and local officials. If it s necessary to open your facilities so spectators can seek shelter, we will not shut down food and beverage service; Ridgewells will check proper tickets so only your guests are served. C. Television Broadcast Schedule 1. Wednesday, 5/30: 10:30 AM 12 PM EDT; FS1 2. Thursday, 5/31: 3 PM 8 PM EDT; FS1 3. Friday, 6/1: 3 PM 8 PM EDT; FS1 4. Saturday, 6/2: 2 PM 7 PM EDT; Fox Sports 5. Sunday, 6/3: 2 PM 7 PM EDT; Fox Sports XIII. HOSPITALITY OPERATIONS A. Access into hospitality areas 1. We are very strict about who gains access to hospitality areas because we promised you an exclusive environment 2. In addition to utilizing our staff and interns to manage access into the hospitality areas, we will have security guards and/or volunteers at the following times: a. Cottages i. Tuesday to Sunday from 8:00 a.m. to 6:00 p.m., a security guard will be stationed in the following locations: Entrance to the cottage area behind the 1 st Tee Entrance to the cottage area beyond Fan Central near the Alabama Co ttage ii. Friday to Sunday from 8:00 a.m. to 6:00 p.m., volunteers will be stationed: Outside each cottage at the respective entrance tents b. Teaching Center: i. Thursday to Sunday from 8:00 a.m. to 6:00 p.m., a security guard will be located at the entrance tent of the Teaching Center

17 XI 17 c. Golf Shop: i. Tuesday to Sunday from 8:00 a.m. to 6:00 p.m., volunteers will be stationed at the side entry of the Golf Shop d. Ole Pro Shop: i. Tuesday to Sunday from 8:00 a.m. to 6:00 p.m., a security guard and a volunteer will be stationed along the path near the Ole Pro Shop patio e. Wind Down Room and Rast Garden & Patio: i. Tuesday to Sunday from 8:00 a.m. to 6:00 p.m., a security guard will be located at the entrance of the walk path behind the 18 th green ii. There will not be a security guard or volunteers directly outside of the entrance to the Wind Down Room or Rast Garden & Patio f. The Point: i. Wednesday to Sunday from 8:00 a.m. to 6:00 p.m., a volunteer will be located at the main entrance of The Point 3. The first time an individual enters, they will be welcomed and a hole will be punched in the top of their ticket. Then a Tyvek wristband will be affixed to the individual s wrist a. The Tyvek material cannot be altered without being noticed 4. Both the hole-punched ticket and wristband are needed to gain access to the appropriate hospitality area B. Accessibility 1. Every hospitality area will be handicap-accessible a. There will either be ramps or a lift in place 2. The USGA also provides mobility scooters through the Disabled Access Committee a. This allows individuals who have trouble navigating the course the ability to move around more easily b. These scooters are provided on a first-come, first-served basis and cannot be reserved i. We highly recommend that guests needing scooters arrive by 8 am to ensure they can get a scooter C. Restrooms 1. The Golf Shop will have access to existing bathrooms located in their option 2. The Rast Garden & Patio will have a dedicated restroom trailer outside of their patio 3. The Teaching Center & Cottages will have access to their existing bathrooms and will also have access to a separate restroom trailer a. These are upscale restroom trailers with running water and air conditioning 4. The Point will have a restroom trailer located behind their option D. No smoking policy

18 XI There is a no smoking policy enforced inside the clubhouse, within all Point tents and in all the Cottages and the Cottage patios E. Cell phone policy 1. Due to the proximity to play, no cell phones may be used on the patios of the Cottages or Point tents 2. All phones must be on vibrate 3. Designated cell phone areas will be located throughout the course 4. Phones cannot be used as cameras starting on Thursday F. Scoring TV 1. There will be a TV designated for scoring within each of the hospitality options a. This TV can be turned to a different channel other than the scoring, if you prefer XIV. SCREENING, PROHIBITED ITEMS & ADMISSIONS GATES A. Screening for Prohibited Items 1. Magnetometers will be used at VIP Parking and the Main Entrance a. Everyone attending the championship will pass through a security checkpoint 2. People who are parking in general parking will go through magnetometers at the main entrance. If they have a disallowed item, they will have to go back to their cars to return them. 3. Hand wands will be used for corporate shuttle and on-site parking guests 4. All tickets will be scanned at the admission gates 5. Prohibited items will be posted online and will be on the back of the ticket as well as on signs in the general parking lots 6. No backpacks, briefcases or bags larger than 6 Wx6 Hx6 D in their natural state a. Transparent/clear plastic hand and shoulder bags smaller than 12 Wx12 Hx6 D are permitted 7. If you would like to purchase U.S. Women s Open branded clear bags contact Drew Regino (dregino@usga.org) B. Prohibited items link 1. The prohibited items link will be ed to you prior to the Championship C. Will Call 1. Located at the Main Entrance 2. Fans will not have the ability to drive to Will Call 3. Do not leave any personal items or notes in the Will Call envelope 4. Will Call envelopes must be left in a person s name 5. Photo ID will be required to obtain the Will Call envelope 6. We strongly recommend sending tickets and parking passes ahead of time; Will Call should only be used for last-minute needs D. Corporate Bag Tags

19 XI These tags are available for you to bring one oversized bag into the championship 2. Each company will receive one bag tag per staff ticket 3. You must have a bag tag affixed to any oversized bag that you intend to bring into the Championship 4. The bag tag is valid for the entire week E. Approved Device Stickers 1. Laptop and tablets need an approved device sticker affixed to the device even if it is carried in an oversized bag with a bag tag XV. PARKING AND TRANSPORTATION 1. General Parking a. No special passes are required for general parking b. There is no fee to park or to ride the USGA shuttle to the course c. Map and driving directions will be included in the digital fan guide d. The USGA plans to release general parking information after the Regions Tournament on May VIP Parking a. Location: The Parson s Property which is located right across the street from Shoal Creek on Dunnavant Valley Road b. Complete details including the number of VIP Parking passes included in your package can be found in the Corporate VIP Parking section of the manual and are also below for reference: Hospitality Option VIP PARKING On-Site Parking Teaching Center 70 4 The Cottages 38 2 Golf Shop 38 2 Rast Garden & Patio 35 2 Ole Pro Shop 28 1 Wind Down Room 28 1 Living Room 23 1 The Point Tent 25 0

20 XI 20 c. Parking hangtags will be color coded by day and match the color coding on the hospitality ticket d. Parking directions and a map will be on the back of the parking hangtag e. Nothing larger than a 12-passenger van (cannot exceed 19 in length) can park in VIP parking f. A shuttle will run continuously from VIP parking to the Main Entrance of the Championship 3. On-Site Parking a. Clubhouse & Golf Shop i. Will enter through the Main Entrance and park in the Town Hall lot This parking area will be called Lot A b. Cottages i. Park at your respective Cottages 4. Corporate Shuttle Drop Off a. For those who requested to use the Corporate Shuttle Depot, c orporate shuttles will drop off on the main club drive at the area indicated on the map below b. Shuttle vehicles can only stop and go in this location; they cannot stage for any length of time

21 XI Please see the vehicle size restrict chart below: VEHICLE SIZE VIP PARKING CORPORATE SHUTTLE DEPOT DROP-OFF GENERAL FAN PARKING - RED LOT PASSENGER CAR & TAXI/LIMO DROP-OFF Yes No Yes Yes Sedan Yes Yes Yes Yes SUV 12 Passenger Van (19 or shorter in length) Yes Yes Yes Yes Sprinter Van (longer than 19 in length No Yes No No Mini Coach Bus No Yes No No No No No No Coach Bus XVI. CORPORATE CUP A. The corporate cup will be held the day after the championship on Monday, June 4 th 1. 6:30 am 7:45 am Arrival and registration 2. 7:45 am Announcements 3. 8 am Shotgun start 4. 1:15 pm Lunch and awards presentation XVII. FUTURE U.S. WOMEN S OPENS A U.S. Women s Open 1. Country Club of Charleston in Charleston, SC 2. May 28-June 2 B U.S. Women s Open 1. Champions Golf Club in Houston, TX 2. June 2-June 7

22 XI 22 XVIII. RIDGEWELLS CATERING A. Susan Lacz, Principal & CEO of Ridgewells 1. Ridgewells has been working with the U.S. Open for 25 years 2. Lunch featured many of the locally inspired menu items that U.S. Women s Open patrons will have to select from when determining their menus for each day of the U.S. Women s Open 3. Much of the food served during the U.S. Women s Open will be purchased from local purveyors a. All the food that is served during the week of the championship is made fresh in the main kitchen within the Ridgewells catering compound located on-site at Shoal Creek. b. All unused goods and food items will be donated to local charities at the end of each day 4. Over 200 people from the local region will be hired to supplement the on -site catering staff